All hotels in Ottawa, Ontario, Canada
1 room, 2 adults
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161 Laurier Ave W, Ottawa, ON, K1P5J2, Canada, ‏‎855-239-9485
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4.1 / 5Excellent

Score breakdown (from 212 reviews)

Average rating for:

  • Cleanliness
    4.3
  • Service
    4.3
  • Comfort
    4.1
  • Condition
    4.0
  • Neighborhood
    4.4
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4.0 / 5Excellent
"Canada day visit."
We enjoyed it very much. The breakfast is always excellent. The location is where we are used to visit. The relation quality price is excellent.
Genuine Hotels.com guest review
2 night romance trip Jun 30, 2015
Jean
US
3.0 / 5Good
"OK Hotel for low price"
Location of this hotel is perfect in Toronto. Many tour places were walking distance. However, this hotel seemed like old dormitories.
Genuine Hotels.com guest review
2 night family trip Jun 19, 2015
A Traveler
US
5.0 / 5Outstanding
"Comfortable stay"
Excellent
Genuine Hotels.com guest review
5 night business trip Apr 27, 2015
Kalind
US
4.0 / 5Excellent
"Comfortable, nice breakfast, great shower"
This was a nice enough hotel - nothing fancy, but the bed was comfortable, the shower was great, and there were both feather and synthetic pillows on the bed (2 of each) so that I could get rid of the feather ones (allergies). My only complaint was the light infiltration into the room from the hallway, as the door wasn't well-sealed, and from the office building next door, because the shade didn't cover the very edge of the window. The gym was adequate, and breakfast was good.
Genuine Hotels.com guest review
1 night business trip Mar 19, 2015
Ashley
US
5.0 / 5Outstanding
"Wonderful location with great hospitality and food"
Great hospitality and food
Genuine Hotels.com guest review
7 night business trip Feb 25, 2015
Gangaram
US
4.0 / 5Excellent
"Visa Visit"
We stayed 6 nights at The Residence Inn by Marriott Ottawa Downtown in January. It was quite central to all we accessed. We had a king room with a small kitchen, sofa and dinette set. My only complaint about the room was one side of the bed had no nightstand or light. The staff were always very friendly and helpful. The free breakfast is good and you can connect about 6 devices to the free internet. I believe there is a charge for high speed connection. We really enjoyed the small sushi restaurant straight across the road - twice! Just a short stroll to Starbucks on the corner, Confederation Park, the canal etc. It isn't this property's fault, but we did not make much use of the kitchen as there are no Supermarkets within walking distance of the hotel.
Genuine Expedia guest review
Other trip Feb 1, 2015
Caroline
US
4.0 / 5Excellent
"A rip off in the garage"
Parking is far too expensive. It should be included.
Genuine Hotels.com guest review
1 night family trip Dec 31, 2014
barbara
US
5.0 / 5Outstanding
"We loved the suite"
We were pleased to get a complete suite instead of a single room with bathroom. The kitchen meant that we were able to heat and reheat any food we chose. The fridge held our wine. The breakfast buffet was very good. The parking was secure and easily reached by elevator.
Genuine Hotels.com guest review
2 night family trip Oct 7, 2014
Judith
US
5.0 / 5Outstanding
"Very friendly"
It was clean, staff was friendly and efficient. Free hot breakfast was decent.
Genuine Expedia guest review
Other trip Mar 24, 2014
A Traveler
US
5.0 / 5Outstanding
It was clean and convenient to all downtown attractions.
Genuine Hotels.com guest review
2 night trip Oct 12, 2013
Charo
US
4.0 / 5Excellent
"It was nice to stay there"
Room was comfortable and clean. There is a very good breakfast with a variety of food. The only suggestion could be to keep the tables clean during the breakfast.
Genuine Hotels.com guest review
1 night trip Oct 5, 2013
A Traveler
US
5.0 / 5Outstanding
"In city center plus free breakfast"
In city center plus free breakfast
Genuine Hotels.com guest review
1 night business trip Aug 18, 2013
hadibaypoint
US
5.0 / 5Outstanding
"Sweet room and nice hotel"
This hotel is too perfect. I love the room. The bed is very comfy. The living room is big. The kitchen has everything you need. Breakfast is very good. Parking is not free. Very close to parliament.
Genuine Hotels.com guest review
1 night trip Aug 9, 2013
Ben
US
4.0 / 5Excellent
"Very close to all attarctions."
Very close to all attractions. Great price and it included hot buffet breakfast and internete.
Genuine Expedia guest review
Other trip Jul 28, 2013
A Traveler
US
5.0 / 5Outstanding
"Great Value"
Great value and right in the heart of the Parliament Hill. Lots to do and see in the area. The hotel was comfortable and clean and the service was quite pleasant. The Canadian hospitality really shined. In fact I lost my wallet on the street and it was turn in without a anything missing. Great people in the city of Ottawa. I will be back for sure.
Genuine Hotels.com guest review
1 night family trip Jul 21, 2013
Jim
US
4.0 / 5Excellent
"Friendly Staff"
The staff was friendly and helpful and the location was good. Everything was very good other than the morning breakfast the hotel provides. Every single table was full of dirty dishes so we had to eat at a dirty table with no sign of anyone cleaning up as people left. Some of the food selections were also empty. After awhile a person did start picking up the dinning room. That was the only bad part other than that it is was nice and I would return again to stay.
Genuine Hotels.com guest review
1 night romance trip May 18, 2013
Bob
US
4.0 / 5Excellent
"Great location"
The hotel is clean and very vell maintained, breakfast is generous, room was spacious (compared to other) and it includes small kitchen. There is aslo nice size swimming pool. The only downside during the stay was parking for the car. The hotel parking is under construction and they have arrangement with some remote place which is way too far. If you wish it closer you need to arange by yourself.
Genuine Hotels.com guest review
2 night family trip Mar 9, 2013
A Traveler
US
5.0 / 5Outstanding
"close to my destination"
AWESOMe..wish we stayed longer
Genuine Hotels.com guest review
1 night trip Jan 29, 2013
Trish
US

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Had a great stay"
The service was great. We all liked the breakfast. The hotel is conveniently located in walking distance to the Parliament Hill. There are a lot of hotels nearby.
Genuine Hotels.com guest review
1 night family trip Aug 20, 2015
A Traveler
CA
3.0 / 5Good
Pros: Helpful staff, convenient location. Cons: Noise level may disturb sleeps.
Genuine Hotels.com guest review
1 night family trip Aug 21, 2015
A Traveler
CA
5.0 / 5Outstanding
Great stay. Location was great. Room was clean and spacious.
Genuine Hotels.com guest review
3 night family trip Jul 28, 2015
Kimberly
CA
3.0 / 5Good
"Decent but a little outdated"
It's an older hotel in need of updating (ie: carpet, decor, elevators) but a decent place for a short stay. A close 5-7 leisurely walk to Parliament. Friendly staff. Clean room. TV will not allow connecting your own devices unless you disconnect their cable box. They offer 2 wifi packages: 1) free low speed 5mbps 2) paid high speed. The door separating the rooms is very thin and you can clearly hear through it. Nice complimentary breakfast. Parking is $20-25 with in/out privileges - this should really be free given the price you're paying.
Genuine Hotels.com guest review
1 night business trip Jul 19, 2015
edwin
CA
5.0 / 5Outstanding
"A good, reasonably priced hotel, excellent location"
The room was large and clean and contained all we needed. The free snacks, served in the lounge area between 6pm and 7:30pm, were very welcome after a long day spent travelling and the included breakfast was more than adequate. Parking in their underground garage was extra but worth it for the city centre location.
Genuine Hotels.com guest review
1 night family trip Jul 27, 2015
Catriona
CA
4.0 / 5Excellent
"Good but not great!"
It was good our stay.... All was good except the bath room could of been cleaner.. They were a little hair in the bathtub and under the sink on the floor. The rest was good!
Genuine Hotels.com guest review
1 night romance trip Jul 18, 2015
Dacia
CA
3.0 / 5Good
"Great location friendly staff"
Great location staff were very friendly and helpful. Breakfast in the morning was more complete than expected. Very nice. The room was spacious, the beds were comfortable got a great nights sleep. The decor was a little dated an update would have given this room 5 stars.
Genuine Hotels.com guest review
1 night business trip Jul 13, 2015
Wade
CA
5.0 / 5Outstanding
"Canada day in Ottawa"
Great hotel for location to the parliament building very close. Great breakfast every morning. It was nice they had three washers and four dryers for laundry. We had a large travel box on our vehicle and they were able accommodate us with with parking behind the building. Great kitchen with plenty of dishes for our family of five. Will book here again when we return to Ottawa.
Genuine Hotels.com guest review
4 night family trip Jun 29, 2015
Carmen
CA
5.0 / 5Outstanding
"Loved it!"
Amazing hotel!!! So conveniently located. A little pricey but so worth it! I've never slept on a more comfortable bed in my life and I would definitely choose to stay there again if I'm ever in Ottawa.
Genuine Hotels.com guest review
2 night romance trip Jun 30, 2015
Jacob
CA
4.0 / 5Excellent
"Good value - have plan, will travel"
A little dated facility but the great customer service more than make up for it. Room was spacious and the facility guys (the pool guys from the Philippined) were very nice and responsive when the alarm went off at the hot tub area. Good breakfast and very accommodating workers.
Genuine Hotels.com guest review
2 night business trip Jun 4, 2015
Rey
CA
4.0 / 5Excellent
"Good Stay"
The bed was not comfortable. It sinks in the middle. Towels were dated.
Genuine Hotels.com guest review
1 night romance trip May 17, 2015
Tracey N.
CA
4.0 / 5Excellent
"great hotel for a family of more than 4"
Great experience except for the washroom.
Genuine Hotels.com guest review
1 night family trip May 17, 2015
A Traveler
CA
5.0 / 5Outstanding
"I would recommend it."
Hotel staff was very kind with me and my family. Although the hotel was full, they were very patient with my kids.
Genuine Hotels.com guest review
1 night family trip May 17, 2015
lincoln
CA
5.0 / 5Outstanding
"Great family get away."
Spacious room with 2 TV's!! so kids didn't fight. Kitchen was useful for late night snacks. Very close to all the attractions. Did drive anywhere.
Genuine Expedia guest review
Other trip May 19, 2015
Bob
CA
4.0 / 5Excellent
"Great location close to Parliament Hill"
Great for families. Very close to the Parliament. Friendly staff. The parking is a little confusing. They should make it more clear that you can't park until you check in, that reception is at 4th floor. Just a couple of spots to leave the car while you check in. Breakfast is OK. Breakfast area a little crowded for the number of people, but they do their best to refill everything in time. We had a suite for 3 adults and 2 kids. Good size room, kitchen fully equipped. Overall a good experience. I would definitely stay there again!
Genuine Expedia guest review
Other trip May 19, 2015
Paul
CA
5.0 / 5Outstanding
"Room is nice and clean, complete with kitchen."
The breakfast buffet is alright but could be better.
Genuine Expedia guest review
Other trip Apr 28, 2015
maria
CA
4.0 / 5Excellent
"Great place, in need of a bit refresshing"
The hotel staff is excellent. The location can't be beat as it is central to almost everything you want to do with most places no more than a 15 minute walk. Only issues are minor, the carpet in the room was old and is nearing the end of it's useful life. Some of the taps dripped and could use replacing. The included breakfast was great with everything you could expect. The bonus with staying here is on Mondays, Tuesdays and Wednesday evenings, the hotel manager has a welcome event with various food. Overall this food was good, and if you really wanted to you could make an evening meal out of it.
Genuine Hotels.com guest review
4 night business trip Mar 15, 2015
Alan
CA
4.0 / 5Excellent
"Spacious and comfy"
We had a good time during our stay. The bedroom (1bedroom suite with 2 double beds + sofa bed) was spacious enough for the five of us (3kids+parents). It was super clean and comfy. Breakfast was ok and fun for the kids cause they loved choosing what they wanted at the buffet.
Genuine Expedia guest review
Other trip Mar 4, 2015
Veromet
CA
5.0 / 5Outstanding
"Nice and convenience close to everything."
Was very nice. The staff was lovely and help us around.
Genuine Expedia guest review
Other trip Mar 1, 2015
A Traveler
CA
4.0 / 5Excellent
"Nice hotel downtown close to where we wanted to be"
Very nice, clean. Front desk personnel was very friendly. The breakfast was fantastic, quite a bit to choose from and the eating area was comfortable as you were not on top of each other like you are in some hotels. Would stay here again
Genuine Expedia guest review
Other trip Feb 24, 2015
Jay
CA
4.0 / 5Excellent
"Big room and well located"
The hotel is well located. Close to everything. Big room, comfortable bed, but the furniture is a little outdated.
Genuine Expedia guest review
Other trip Feb 20, 2015
A Traveler
CA
4.0 / 5Excellent
"Not a bad place to stay"
Overall the hotel was very nice. My only true complaint was the bedding. This hotel is listed as premium bedding. The Duvet was synthetic and the cover was not on it and the sheets were stiff and scratchy.
Genuine Hotels.com guest review
1 night romance trip Feb 14, 2015
ross
CA
4.0 / 5Excellent
"Loved it."
Love Ottawa. Great location. Close to lots of museums, Rideau Canal, National Art Centre, Parliament buildings, etc. Very good pricing for being there during WinterLude. $199 plus taxes. Tap water is very clean to drink. We had lots of space for the kids and us. Seperate bedroom with 2 Queens and a large bathroom, 2 tv's, kitchenette. Only down side I can think of is the pull out couch wasn't the most comfortable. But I'm grasping at straws a bit. And it was busy in the morning getting breakfast but there was plenty of food, hot and cold. Also your view may or may not be the best from your window depending on where your room is. Ours was to look at the backs of other buildings. No biggy.
Genuine Hotels.com guest review
1 night family trip Feb 13, 2015
Steven
CA
3.0 / 5Good
"Great breakfast"
I would stay again and would recommend the hotel. However, the cleaning products used in the room carried far to strong a scent making the room stay uncomfortable. The room had out dated furniture, specially our bathroom with a green countertop. The location was great for the canal skating we wanted to do.
Genuine Hotels.com guest review
Response by Residence Inn by Marriott Ottawa Downtown
Thank you very much for your comments. I am happy to hear that you enjoyed your stay, and would consider a return trip! We hope to see you again soon.
2 night romance trip Feb 6, 2015
Walter
CA
4.0 / 5Excellent
"Great stay will come back!"
The stay was great the staff was amazing would definately recommend to anyone coming here for work or holiday!
Genuine Hotels.com guest review
2 night business trip Feb 6, 2015
justin
CA
4.0 / 5Excellent
"Comfortable family room easy walk to skate Rideau"
Very odd entrance. You must change elevators to get from underground parking to hotel lobby on fourth floor. Rooms are simple but roomy, great for family to spread out. One block from Rideau Canal. Breakfast included offered good variety of hot and cold items.
Genuine Expedia guest review
Response by Residence Inn by Marriott Ottawa Downtown
Hi Amy, Thanks for your stay with us and your comments thereafter. Your suggestion regarding the elevator going to the 4th floor was proposed many years ago but it poses some engineering challenges and so could not be done. We have recently completed the retrofitting of the parking garage elevator which was under repair for a month. I am glad all else was to your satisfaction. With kind regards, N.Ravi General Manager
Other trip Jan 22, 2015
Amy
CA
4.0 / 5Excellent
"Loved my stay here, for the most part."
We only stayed for one night. Overall, it was a great experience but our room was right beside the elevator so we could hear literally EVERY time someone got on or off through the entire night. That was pretty annoying. Otherwise, room was clean and comfortable and the breakfast was pretty good. Location was great as well as Parliament Hill was just a few blocks away.
Genuine Hotels.com guest review
1 night romance trip Dec 31, 2014
Roma
CA
3.0 / 5Good
"Pretty average especially for a Marriott"
Had to go to 4th floor to check in then unload car on ground floor, then park car on 2nd/3rd floor then come back to ground floor to collect bags then up to our floor to our room. Had to request extra towels ( only received 3 despite room booked for 5), kettle and oven tray. Other items very minimal. Check in time wasn't til 4pm either-latest I've ever heard of but we did arrive at 3 and were allowed to check in then.
Genuine Expedia guest review
Response by Residence Inn by Marriott Ottawa Downtown
Hi Jodie, Thanks for your comments after your stay with us. We regret you had to walk up the parking garage as our parking garage elevator is being changed and the project was planned 6 months ago. To inform all our guests we put this on our website. Our Reception desk has always been on the 4th floor and we usually advice our guests to leave the car up front and check in and then the process becomes a bit easier. We have made a note of your other comments and we are looking at some changes shortly. In the meanwhile we look forward to your future visit to the Hotel. With kind regards, N.Ravi General Manager
Other trip Dec 16, 2014
jodie
AU
5.0 / 5Outstanding
"Close to downtown"
This was a very nice hotel for families. It was clean, with all amenities, free continental breakfast & walking distance to many attractions. There's restaurants nearby. A Tim Horton's attached to the hotel & a fun Japanese restaurant across the street. The only thing that was not good for us was the parking for our truck. It only had a limit of 8 very small spaces. It was very hard to park and get out. If you have a van or car then your good with their underground parking.
Genuine Expedia guest review
Other trip Nov 29, 2014
John
CA
4.0 / 5Excellent
"Good hotel close to subway and shopping mall."
Our room was at the top level of the Inn. However, we had a terrible viewing as we faced to the roof top of the neighbourhood building.
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
CA
4.0 / 5Excellent
"nice hotel in central Ottawa"
A nice hotel but he heating could have been more efficient given that it snowed during my stay; the room wasn't actually cold so I can't really complain. It just took forever to come up a degree or two. But the staff were fantastic, the beds really comfortable and the breakfasts really satisfying (though the coffee could have been better).
Genuine Hotels.com guest review
6 night business trip Nov 1, 2014
Ann
AU
4.0 / 5Excellent
"Comfotable stay"
Hotel is clean and comfortable and close to most Ottawa attractions.
Genuine Hotels.com guest review
2 night trip Sep 26, 2014
Bob
CA
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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