All hotels in Ottawa, Ontario, Canada
1 room, 2 adults
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161 Laurier Ave WOttawaONK1P5J2Canada, ‏‎855-239-9485
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Hotels.com reviewsTripAdvisor reviews
4.1 / 5Excellent

Score breakdown (from 256 reviews)

  • Service
    Fantastic service
  • Breakfast
    Tasty breakfast
  • Location
    Great location
  • Comfort
    Rather comfortable
  • WiFi
    Good internet service
  • Vibe
    Poor vibe
5.0 / 5Outstanding
"great place for big families & save money"
we loved it!! We are a big family 2 adults and 4 kids (8,10,18 & 22) we were so comfortable! Spacious! Very clean, nice pool and fitness ss area! Great location, and the Breakfast was very good.
Genuine Hotels.com guest review
1 night family trip Sep 4, 2015
maria
CA
5.0 / 5Outstanding
"Great location"
Location is great. Only 5 to 7 min walk to Parliament hills. Breakfast was very good as well. We were four adults, and got a room with a king bed and a sofa bed. As expected, the sofa bed was not comfy. The room itself was clean and spacious with small kitchen (stove, fridge, microwave, sink). There were only three sets of towels, though we had mentioned we are four adults. Not a big deal.
Genuine Hotels.com guest review
1 night family trip Aug 30, 2015
Nasim Alsadat
CA
5.0 / 5Outstanding
"Great downtown location"
Great location close to parliament buildings. Walking distance to restaurants, some museums, and two blocks from a grocery store. Parking garage, as expected in the downtown core, is very tight to get in and out of and is only suitable for cars and small to medium-sized SUVs - leave the Hummer and the pick-up truck at home. Nice staff, great breakfast. Allows pets. Overall we thought that this hotel was a good value for money.
Genuine Expedia guest review
Other trip Aug 31, 2015
Heather
CA
5.0 / 5Outstanding
"Nice hotel, great location"
We had a great stay at this hotel. The suite was clean and spacious. And the location was great!
Genuine Expedia guest review
Other trip Aug 31, 2015
A Traveler
CA
4.0 / 5Excellent
"Had a great stay"
The service was great. We all liked the breakfast. The hotel is conveniently located in walking distance to the Parliament Hill. There are a lot of hotels nearby.
Genuine Hotels.com guest review
1 night family trip Aug 20, 2015
A Traveler
CA
3.0 / 5Good
Pros: Helpful staff, convenient location. Cons: Noise level may disturb sleeps.
Genuine Hotels.com guest review
1 night family trip Aug 21, 2015
A Traveler
CA
2.0 / 5Fair
"This hotel rating and star should be two maximum ."
Just location is good nothing more, the facilities are two star hitel, the pool and jaccuzzi was funny size , the sofa bed was worst bed that i got it...!
Genuine Expedia guest review
Other trip Aug 24, 2015
A Traveler
CA
5.0 / 5Outstanding
Great stay. Location was great. Room was clean and spacious.
Genuine Hotels.com guest review
3 night family trip Jul 28, 2015
Kimberly
CA
4.0 / 5Excellent
"It is a good hotel if travel with lots of kids"
The room is very good, spacious and even has a kitchen. It is clean without any smell and very sound proof. The only two issues are, one you have to get the keys before you can enter the garage, but getting the keys mean you have to send someone in and the front entrance can only park two cars temporary. The restaurant area could be bigger because breakfast at summer times is super busy with hungry kids.
Genuine Expedia guest review
Other trip Aug 4, 2015
The Traveller
CA
3.0 / 5Good
"Decent but a little outdated"
It's an older hotel in need of updating (ie: carpet, decor, elevators) but a decent place for a short stay. A close 5-7 leisurely walk to Parliament. Friendly staff. Clean room. TV will not allow connecting your own devices unless you disconnect their cable box. They offer 2 wifi packages: 1) free low speed 5mbps 2) paid high speed. The door separating the rooms is very thin and you can clearly hear through it. Nice complimentary breakfast. Parking is $20-25 with in/out privileges - this should really be free given the price you're paying.
Genuine Hotels.com guest review
1 night business trip Jul 19, 2015
edwin
CA
5.0 / 5Outstanding
"A good, reasonably priced hotel, excellent location"
The room was large and clean and contained all we needed. The free snacks, served in the lounge area between 6pm and 7:30pm, were very welcome after a long day spent travelling and the included breakfast was more than adequate. Parking in their underground garage was extra but worth it for the city centre location.
Genuine Hotels.com guest review
1 night family trip Jul 27, 2015
Catriona
CA
2.0 / 5Fair
"Loud and needs work!"
The hotel is in a great location and priced for that. The staff is nice and helpful and tries to be compassionate about issues. The hotel is old and unfortunately management thinks a coat of white paint will fix all. While at first glance it looks freah and clean, it shortly becomes apparent that renovations and updating are necessary because mold and rust bleed through the white paint. The decore isn't the worst isssue though. The noise from the pipes whenever anyone in the vacinity uses the water is unbelievable. You cannot sleep through that or the noise from neighbours. The walls are really thin so you hear conversations frrom the next room and people walking in the hall. On top of all that, partking is a huge issue. Make sure your car is in the underground before 6 pm or you could be waiting hours for someone to leave. Overall, I'd have to be desperate to stay again.
Genuine Expedia guest review
Other trip Jul 31, 2015
Kerry
CA
4.0 / 5Excellent
"Good but not great!"
It was good our stay.... All was good except the bath room could of been cleaner.. They were a little hair in the bathtub and under the sink on the floor. The rest was good!
Genuine Hotels.com guest review
1 night romance trip Jul 18, 2015
Dacia
CA
5.0 / 5Outstanding
"Excellent hotel very close to Parliament Hill"
Everything was wonderful. The breakfast variety and quality were outstanding. The pool and workout facilities were great. The kitchen was great as well.
Genuine Expedia guest review
Other trip Jul 19, 2015
Doris
CA
4.0 / 5Excellent
Great location. Good choice for families. Very friendly staff.
Genuine Expedia guest review
Other trip Jul 18, 2015
A Traveler
CA
3.0 / 5Good
"Great staff"
Spacious room, friendly staff, we had trouble with our A/C staff looked after it and followed up with us to see if the problem had been fixed. great location
Genuine Expedia guest review
Response by Residence Inn by Marriott Ottawa Downtown
Thank you very much for your feedback from your stay! I am pleased to see that we responded well to your issues, and I am glad to see in general you enjoyed your stay. Douglas Crosbie Guest Services Manager
Other trip Jul 18, 2015
kayla
CA
3.0 / 5Good
"Great location friendly staff"
Great location staff were very friendly and helpful. Breakfast in the morning was more complete than expected. Very nice. The room was spacious, the beds were comfortable got a great nights sleep. The decor was a little dated an update would have given this room 5 stars.
Genuine Hotels.com guest review
1 night business trip Jul 13, 2015
Wade
CA
4.0 / 5Excellent
Very good location! Family friendly environment ! I will definitely choose again!
Genuine Expedia guest review
Other trip Jul 12, 2015
Donald
CA
5.0 / 5Outstanding
Awesome room, everything was super clean....friendly staff and awesome breakfast. No complaints.
Genuine Expedia guest review
Other trip Jul 9, 2015
Brooke
CA
5.0 / 5Outstanding
"Canada day in Ottawa"
Great hotel for location to the parliament building very close. Great breakfast every morning. It was nice they had three washers and four dryers for laundry. We had a large travel box on our vehicle and they were able accommodate us with with parking behind the building. Great kitchen with plenty of dishes for our family of five. Will book here again when we return to Ottawa.
Genuine Hotels.com guest review
4 night family trip Jun 29, 2015
Carmen
CA
5.0 / 5Outstanding
"Loved it!"
Amazing hotel!!! So conveniently located. A little pricey but so worth it! I've never slept on a more comfortable bed in my life and I would definitely choose to stay there again if I'm ever in Ottawa.
Genuine Hotels.com guest review
2 night romance trip Jun 30, 2015
Jacob
CA
5.0 / 5Outstanding
"Love this hotel!"
This hotel is close to everything! You can walk to the grocery store, lots of nice little pubs and restaurants, the Parliament Buildings, Byward Market, Rideau Centre, National Gallery, Rideau Canal - everything! There is a Starbucks on the corner and a Tim Hortons attached! The breakfast is fantastic and the staff is super friendly and helpful! The rooms are really comfortable and big. We have stayed here twice and are going back again in August!
Genuine Expedia guest review
Other trip Jun 29, 2015
Wendy
CA
5.0 / 5Outstanding
"Great!"
I booked a studio and received upgrade to one bedroom. Very big and clean room. The price I paid on expedia was great. Would stay there again.
Genuine Expedia guest review
Other trip Jun 28, 2015
Dan from Whitby
CA
3.0 / 5Good
"Outdated and overpriced"
I think this hotel was a little overpriced for what we got. I find the hotel very outdated, air conditioner extremely loud and the elevator to the garage and to the rooms extremely confusing.
Genuine Expedia guest review
Other trip Jun 22, 2015
Kelly
CA
5.0 / 5Outstanding
"nice clean hotel that is downtown"
I was very satisfied. I went for business, not pleasure. Very quiet.
Genuine Expedia guest review
Other trip Jun 9, 2015
anevildictator
CA
4.0 / 5Excellent
"Good value - have plan, will travel"
A little dated facility but the great customer service more than make up for it. Room was spacious and the facility guys (the pool guys from the Philippined) were very nice and responsive when the alarm went off at the hot tub area. Good breakfast and very accommodating workers.
Genuine Hotels.com guest review
2 night business trip Jun 4, 2015
Rey
CA
4.0 / 5Excellent
very clean hotel, large, spacious rooms. Good for families - full kitchen and laundry machines in the room and the morning breakfast is quite good.
Genuine Expedia guest review
Other trip Jun 7, 2015
A Traveler
CA
4.0 / 5Excellent
"Good Stay"
The bed was not comfortable. It sinks in the middle. Towels were dated.
Genuine Hotels.com guest review
1 night romance trip May 17, 2015
Tracey N.
CA
4.0 / 5Excellent
"great hotel for a family of more than 4"
Great experience except for the washroom.
Genuine Hotels.com guest review
1 night family trip May 17, 2015
A Traveler
CA
5.0 / 5Outstanding
"I would recommend it."
Hotel staff was very kind with me and my family. Although the hotel was full, they were very patient with my kids.
Genuine Hotels.com guest review
1 night family trip May 17, 2015
lincoln
CA
5.0 / 5Outstanding
"Great family get away."
Spacious room with 2 TV's!! so kids didn't fight. Kitchen was useful for late night snacks. Very close to all the attractions. Did drive anywhere.
Genuine Expedia guest review
Other trip May 19, 2015
Bob
CA
4.0 / 5Excellent
"Great location close to Parliament Hill"
Great for families. Very close to the Parliament. Friendly staff. The parking is a little confusing. They should make it more clear that you can't park until you check in, that reception is at 4th floor. Just a couple of spots to leave the car while you check in. Breakfast is OK. Breakfast area a little crowded for the number of people, but they do their best to refill everything in time. We had a suite for 3 adults and 2 kids. Good size room, kitchen fully equipped. Overall a good experience. I would definitely stay there again!
Genuine Expedia guest review
Other trip May 19, 2015
Paul
CA
5.0 / 5Outstanding
"Room is nice and clean, complete with kitchen."
The breakfast buffet is alright but could be better.
Genuine Expedia guest review
Other trip Apr 28, 2015
maria
CA
4.0 / 5Excellent
"Great place, in need of a bit refresshing"
The hotel staff is excellent. The location can't be beat as it is central to almost everything you want to do with most places no more than a 15 minute walk. Only issues are minor, the carpet in the room was old and is nearing the end of it's useful life. Some of the taps dripped and could use replacing. The included breakfast was great with everything you could expect. The bonus with staying here is on Mondays, Tuesdays and Wednesday evenings, the hotel manager has a welcome event with various food. Overall this food was good, and if you really wanted to you could make an evening meal out of it.
Genuine Hotels.com guest review
4 night business trip Mar 15, 2015
Alan
CA
4.0 / 5Excellent
"Spacious and comfy"
We had a good time during our stay. The bedroom (1bedroom suite with 2 double beds + sofa bed) was spacious enough for the five of us (3kids+parents). It was super clean and comfy. Breakfast was ok and fun for the kids cause they loved choosing what they wanted at the buffet.
Genuine Expedia guest review
Other trip Mar 4, 2015
Veromet
CA
5.0 / 5Outstanding
"Nice and convenience close to everything."
Was very nice. The staff was lovely and help us around.
Genuine Expedia guest review
Other trip Mar 1, 2015
A Traveler
CA
4.0 / 5Excellent
"Nice hotel downtown close to where we wanted to be"
Very nice, clean. Front desk personnel was very friendly. The breakfast was fantastic, quite a bit to choose from and the eating area was comfortable as you were not on top of each other like you are in some hotels. Would stay here again
Genuine Expedia guest review
Other trip Feb 24, 2015
Jay
CA
4.0 / 5Excellent
"Big room and well located"
The hotel is well located. Close to everything. Big room, comfortable bed, but the furniture is a little outdated.
Genuine Expedia guest review
Other trip Feb 20, 2015
A Traveler
CA
4.0 / 5Excellent
"Not a bad place to stay"
Overall the hotel was very nice. My only true complaint was the bedding. This hotel is listed as premium bedding. The Duvet was synthetic and the cover was not on it and the sheets were stiff and scratchy.
Genuine Hotels.com guest review
1 night romance trip Feb 14, 2015
ross
CA
4.0 / 5Excellent
"Loved it."
Love Ottawa. Great location. Close to lots of museums, Rideau Canal, National Art Centre, Parliament buildings, etc. Very good pricing for being there during WinterLude. $199 plus taxes. Tap water is very clean to drink. We had lots of space for the kids and us. Seperate bedroom with 2 Queens and a large bathroom, 2 tv's, kitchenette. Only down side I can think of is the pull out couch wasn't the most comfortable. But I'm grasping at straws a bit. And it was busy in the morning getting breakfast but there was plenty of food, hot and cold. Also your view may or may not be the best from your window depending on where your room is. Ours was to look at the backs of other buildings. No biggy.
Genuine Hotels.com guest review
1 night family trip Feb 13, 2015
Steven
CA
3.0 / 5Good
"Great breakfast"
I would stay again and would recommend the hotel. However, the cleaning products used in the room carried far to strong a scent making the room stay uncomfortable. The room had out dated furniture, specially our bathroom with a green countertop. The location was great for the canal skating we wanted to do.
Genuine Hotels.com guest review
Response by Residence Inn by Marriott Ottawa Downtown
Thank you very much for your comments. I am happy to hear that you enjoyed your stay, and would consider a return trip! We hope to see you again soon.
2 night romance trip Feb 6, 2015
Walter
CA
4.0 / 5Excellent
"Great stay will come back!"
The stay was great the staff was amazing would definately recommend to anyone coming here for work or holiday!
Genuine Hotels.com guest review
2 night business trip Feb 6, 2015
justin
CA
4.0 / 5Excellent
"Comfortable family room easy walk to skate Rideau"
Very odd entrance. You must change elevators to get from underground parking to hotel lobby on fourth floor. Rooms are simple but roomy, great for family to spread out. One block from Rideau Canal. Breakfast included offered good variety of hot and cold items.
Genuine Expedia guest review
Response by Residence Inn by Marriott Ottawa Downtown
Hi Amy, Thanks for your stay with us and your comments thereafter. Your suggestion regarding the elevator going to the 4th floor was proposed many years ago but it poses some engineering challenges and so could not be done. We have recently completed the retrofitting of the parking garage elevator which was under repair for a month. I am glad all else was to your satisfaction. With kind regards, N.Ravi General Manager
Other trip Jan 22, 2015
Amy
CA
2.0 / 5Fair
"Disappointed"
1) We were disappointed to learn that the Monday evening cocktail was canceled for the duration of the Christmas Holidays - which surprised me because the Holiday season should offer MORE services if anything. 2) The garage elevator was not working, and being located downtown it is very difficult to temporarily park in front of the hotel to unload our luggage. No help was offered by staff to help with this problem. 3) The breakfast included has a few gray areas: breakfast finishing at 9:30AM is too early for a leisure family holiday with kids - many patrons choosing to have it in their PJ! I also have to report that most of the food was gone before 9:00AM and we had to make requests to receive food until 9:00AM. 4) The parking exit ramp is very steep, and I was left to wonder if I would get stuck if any snow had fallen. After 2 days in our stay we noticed signs that told us we were not supposed to park on first basement level - something the clerk had forgotten to mention to us. If this is no longer in force then I suggest taking the signs out.
Genuine Hotels.com guest review
3 night family trip Dec 28, 2014
Marie
CA
4.0 / 5Excellent
"Loved my stay here, for the most part."
We only stayed for one night. Overall, it was a great experience but our room was right beside the elevator so we could hear literally EVERY time someone got on or off through the entire night. That was pretty annoying. Otherwise, room was clean and comfortable and the breakfast was pretty good. Location was great as well as Parliament Hill was just a few blocks away.
Genuine Hotels.com guest review
1 night romance trip Dec 31, 2014
Roma
CA
3.0 / 5Good
"Pretty average especially for a Marriott"
Had to go to 4th floor to check in then unload car on ground floor, then park car on 2nd/3rd floor then come back to ground floor to collect bags then up to our floor to our room. Had to request extra towels ( only received 3 despite room booked for 5), kettle and oven tray. Other items very minimal. Check in time wasn't til 4pm either-latest I've ever heard of but we did arrive at 3 and were allowed to check in then.
Genuine Expedia guest review
Response by Residence Inn by Marriott Ottawa Downtown
Hi Jodie, Thanks for your comments after your stay with us. We regret you had to walk up the parking garage as our parking garage elevator is being changed and the project was planned 6 months ago. To inform all our guests we put this on our website. Our Reception desk has always been on the 4th floor and we usually advice our guests to leave the car up front and check in and then the process becomes a bit easier. We have made a note of your other comments and we are looking at some changes shortly. In the meanwhile we look forward to your future visit to the Hotel. With kind regards, N.Ravi General Manager
Other trip Dec 16, 2014
jodie
AU
5.0 / 5Outstanding
"Close to downtown"
This was a very nice hotel for families. It was clean, with all amenities, free continental breakfast & walking distance to many attractions. There's restaurants nearby. A Tim Horton's attached to the hotel & a fun Japanese restaurant across the street. The only thing that was not good for us was the parking for our truck. It only had a limit of 8 very small spaces. It was very hard to park and get out. If you have a van or car then your good with their underground parking.
Genuine Expedia guest review
Other trip Nov 29, 2014
John
CA
4.0 / 5Excellent
"Good hotel close to subway and shopping mall."
Our room was at the top level of the Inn. However, we had a terrible viewing as we faced to the roof top of the neighbourhood building.
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
CA
4.0 / 5Excellent
"nice hotel in central Ottawa"
A nice hotel but he heating could have been more efficient given that it snowed during my stay; the room wasn't actually cold so I can't really complain. It just took forever to come up a degree or two. But the staff were fantastic, the beds really comfortable and the breakfasts really satisfying (though the coffee could have been better).
Genuine Hotels.com guest review
6 night business trip Nov 1, 2014
Ann
AU
4.0 / 5Excellent
"Comfotable stay"
Hotel is clean and comfortable and close to most Ottawa attractions.
Genuine Hotels.com guest review
2 night trip Sep 26, 2014
Bob
CA
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