Been to this hotel a couple of times and have had great experience/service.Genuine Expedia guest review
"Great stay, few difficulties."
I had a great stay at Residence Inn in Ottawa. The continental breakfast was very good and super convenient. The onsite Tim Hortons was also great. I had minimal complications with the free wifi. The staff were all friendly, and our room was clean. The parking situation was not good. Without warning before our arrival we discovered that the hotel's […] parking lot was under construction. They offered 2 suggestions for parking upon check-in, but they were not situated close to the hotel, and one didn't offer in-out privileges. We were not apologized to for the inconvenience, and were offered no compensation for the inconvenience the parking situation provided us with. As most 24 hour parking lots in the vicinity are 24 hours, 5am-5am, or 6am-6am, we were forced to wake up early in the morning and walk to our vehicle to ensure validity of our parking pass so we wouldn't be charged upwards of $70. I could speak of the parking inconvenience for hours, and I would suggest choosing another hotel in the vicinity until the parking lot construction is complete, unless you look into other places to park prior to arrival. Other than this issue, I was quite pleased with my stay and impressed by how close everything is, being able to walk to Parliament, shopping centres and restaurants. Read moreGenuine Hotels.com guest review
As described? Nice room. Good location. Shame there was no parking on site due to repairs. Breakfast was OK get down early to avoid the rush.Genuine Expedia guest review
"nice place downtown in Ottawa"
Great service,nice breakfast,big clean rooms,parking under construction so must park a few blocks away. Would stay there again.Genuine Expedia guest review
"Convenient to all downtown venues"
The hotel was very clean and comfortable. The continental breakfast had a wide variety of options; cold/hot. The swimming pool/sauna/whirlpool were an added pleasure. It was in the heart of downtown Ottawa. The only problem was parking as their parkade was being renovated, so it was quite a walk for parking. Other than that, we highly recommend this […] hotel. Read moreGenuine Hotels.com guest review
Good breakfast buffet, friendly staff. Parking under construction, so gave a discount. Was a far walk was the only problem. Over all great location, great place. Worth the little more for the kitchen suite. Excellent location, will be back in July for certain!Genuine Expedia guest review
nice clean kitchen with everything we needed to save money on food!Genuine Hotels.com guest review
"Great family oriented hotel close to amenties."
The hotel works well for families and for those with a longer stay in mind. Thekitchens and size of the suites are a regular apartment size. The breakfast included has limited appeal, I wish they went with a different catering company as the quality of the breakfast is not great. The staff are very friendly and very helpful.Genuine Expedia guest review
"Location Downtown Ottawa"
Good Comfy Room.. We were 3 adults and 3 Kids Stay was comfy, They had a Kitchen fully equipped which was a Big bonus. The Breakfast was Good. As they had renovations happening to their underground parking, the parking was 2 blocks away, Aside from that, It was a Good Stay and I would definitely Recommend.Genuine Hotels.com guest review
"Spacious room/pool/complimentary breakfast buffet"
We recently stayed at the Residence Inn for just for one night. We planned on visiting one of the museums in Ottawa. We were very impressed with the hotel and all the amenities. We have 2 kids (9 and 13); and both enjoyed the swimming pool/hot tub. Our older son enjoyed the fitness room. To our delight, upon check in we were upgraded to a spacious suite. […] Bedroom incl. 2 dbl beds; living room and full kitchen. Breakfast was a delicious hot/cold buffet in the lobby which was included with the price of the room. The only minor inconvenience was the parking. The hotel has an agreement with an under ground garage which is 3 blocks away. Aside from that, I would definitely recommend this hotel to friends and we would stay here again if we were to go back to Ottawa. Read moreGenuine Expedia guest review
"Residence Inn - Ottawa"
Wasn't thrilled that construciton was going on at the hotel...would have looked for another location had I known. Would ahve appreciated knowing this before saying yes to a booking. Not clearly marked on their website and believe guests should have been compensated in some way.Genuine Expedia guest review
"Good hotel in the Downtown area"
The hotel is located in the very Downtown of Ottawa walking distance to everything. The kitchen, washroom, the room and the bedroom were specious and clean.Genuine Expedia guest review
The hotel experience was fine. I just found the breakfast that was included with our price was absolutely terrible. The next morning we went out for breakfast. The hotel itself was dated and needs some work. The only good thing about the hotel was the location. We were able to walk everywhere.Genuine Expedia guest review
"Easy access to expressway"
I enjoyed my stay very much, was a little surprised when I checked in and their was drilling going on in the parking garage, I did question how long it was going to last and was told 5pm, I checked in at 4:30pm, was relieved with the answer.Genuine Hotels.com guest review
"CLOSE TO EVERYTHING DOWNTOWN AND MORE,VERY CENTRAL"
My stay was very comfortable. The hotel was very clean and nice staff was very pleasant also. The hot breakfast was really convenient and pretty good. i went down to visit my daughter in ottawa u and it was really nice and close.Genuine Hotels.com guest review
The only problem was the parking and valet service. One morning I had to walk to get my car .Genuine Hotels.com guest review
"Right where we wanted to be!"
The hotel was ideally located, just a block away from the winterlude festivities. We could have watched the fireworks from our room! Even if we stayed just one night, the little kitchen was ideal. We brought our own wine... The brunch was included the next morning and the pool hours were longer than in most hotels. There was also a Tim Horton attached […] to the hotel. How convenient! Read moreGenuine Hotels.com guest review
"A great hotel"
we enjoyed our stay very much. Location is excellent for WinterludeGenuine Expedia guest review
The only issue that we had with our stay was the horrible valet service. A half hour wait was the norm. On one occasion, we waited an hour for our car. Other than the valet service, I have no complaints about this hotel.Genuine Expedia guest review
Great location, downtown Ottawa, very close to Ottawa Convension Center and the CanalGenuine Expedia guest review
"Overnight in Ottawa"
We had a wonderful time at the Marriott Residence Inn. We liked that it was central to alot of things such as Rideau Centre, Parliament Buildings and Byward Market. The staff were awesome and called us by name like we were old friends. I would highly recommend this hotel and we will come again for sure.Genuine Expedia guest review
"Overall Great Experience"
We found the staff super friendly and helpful. Great breakfast selection, room was very spacious.Genuine Expedia guest review
Cinthia and Megan absolutely perfect// the breakfast perfect all perfectThere we'll stay in future-this hotel is perfect has reatsurant, Tim Horton is in walking distance to all//Thank youGenuine Hotels.com guest review
We will definitely stay here again.Genuine Hotels.com guest review
"Great space for family or lengthy stay"
The hotel was a roomy and comfortable and the service fantastic. All were friendly and accommodating. Our first room had outside noise but were moved immediately The only issue was that the reception desk was on the 4(fourth) floor!. Confusing for check in.Genuine Hotels.com guest review
"walking distance to most everthing"
Our stay was really good. The only thing i was a bit disappointed was the breakfast,a little bit more variety would been great and when whe ask front desk howf far a walk was the Mint Museum the didnt know what we were talking about. He should know tourist atraction, but thanks for the little booklets in the room so we found in the map.Genuine Hotels.com guest review
I belived I was in an econolodge not a marriott .Iwould not recomand this place to anyone . had issue that I would not discuss.Genuine Hotels.com guest review
"Very good hotel for our larger family."
We enjoyed our stay at this hotel. The one bedroom suite with two queens and the roll out couch made our family of 5 quite comfy. The breakfast was very good and saved us alot of money over two days as well as the hastle of finding a breakfast place. The location was great as we were moving our son into his apartment for university. The kitchen was […] very nicely equipped in the hotel room-we were able to make lunches and snacks for our children. We would definitely recommend this hotel and will book again in the future. Read moreGenuine Hotels.com guest review
"A satisfied client"
We were assigned what we wanted and the rooms were excelant and they were cleaned every day. We were completely satisfied and would stay there again any time.Many thanks for booking us there.Genuine Expedia guest review
hotel was nice. Buffet on sunday was not ready at opening time.Genuine Expedia guest review
"Located to tourist attraction points."
Very good experienced and worth to coming back.Genuine Hotels.com guest review
"Great hotel dt Ottawa"
All in all I was very satisfied with all the room and the service provided. I can just recommend this hotel to others.Genuine Hotels.com guest review
ideal pour un sejour a prix raisonable en famille. hotel bien situe. ne pas arriver en retard au petit dejeunerGenuine Hotels.com guest review
Response by Residence Inn by Marriott Ottawa Downtown Merci.
la propreté des chambres de l'hotelGenuine Hotels.com guest review
"Pratique suite !"
La suite avec les enfants était parfaite, vaisselle, cuisinette, frigo, lave vaisselle...seul bémol...l'eau de la piscine est froide! Le déjeuner etait excellent aussi !Genuine Hotels.com guest review
We got there for the Ottawa race week-end. Location is fantastic : races departures & arrivals were just right the corner! Many parkings and restaurants in the area, nice staff, good breakfast, perfect sized room for 5. Will go back!Genuine Hotels.com guest review
地理位置好，酒店早餐也不错，最开心的是房间很大，厨房设施齐全，下次继续这家Genuine Hotels.com guest review
"Grand confort et près de tout"
Nous y séjournons toujours quand nous allons à Ottawa. Pour sa situation, chambre spacieuse avec cuisinette. Déjeuner inclus avec bonne variété. Nous y retournerons et vous le suggérons.Genuine Hotels.com guest review
Très mauvaisesGenuine Hotels.com guest review
Nous avons bien aimé cet hôtel. La chambre était spacieuse et le déjeuner complet.Genuine Hotels.com guest review
"Très très bien ! Spacieux !"
Le seul point négatif est le mauvais état du canapé-lit. Ne prévoyez pas faire dormir un adulte sur un tel matelas svp !! Qualité très médiocre et très usé.Genuine Hotels.com guest review
Très bonne, petit déjeuner incroyableGenuine Hotels.com guest review
"Gutes Hotel, sehr nah am Parliament Hill gelegen"
Großes, sauberes Zimmer. Gutes Frühstück. Garage gleich am Hotel und nicht zu teuer. Würde auf jeden Fall wieder buchen.Genuine Hotels.com guest review
Nous avons apprécié notre séjour. Le petit déjeuner était servi tout les matins et, comme nous voyagions en famille il était plaisant de voir que les enfants étaient les bienvenus.Genuine Expedia guest review
Suite très spacieuseGenuine Hotels.com guest review
O serviço do hotel foi dentro do esperado. Indico para quem quer ficar no centro.Genuine Hotels.com guest review
"Excellent rapport qualité/prix"
Les chambres sont propres. L'accueil est excellent. Le déjeuner (chaud) qui est inclus sans frais est très complet. À proximité du transport en commun et des centres d'intérêts.Genuine Hotels.com guest review
"Bon emplacement, lit inconfortable"
Hôtel bien situé, nous allions toujours à pied nous promener dans les endroits intéressants. Notre chambre était a côté de l ascenseur donc c était très bruyant déjà que les chambres ne sont pas très insonorisées. le lit était inconfortable. L aménagement de la chambre était très bien et pratique. C est bien d avoir le déjeuner compris.Genuine Hotels.com guest review
Leider hatten wir nur eine Nacht. Das Zimmer war top, mit richtiger Kueche, Waschmaschine und Trockner. Das Fruehstueck auch mal wieder fuer Europäer auswaehlbar.Genuine Hotels.com guest review
"Emplacement exceptionnelle proche de tout"
séjour très agréable, hotel propre et chambre spacieuse. Emplacement de l'hotel parfait pour les marcheurs et les flaneurs.Genuine Hotels.com guest review
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