"Old but ok"
Got to the check in counter and was told I coulnt check in until after 8.30pm unless I wanted to pay more money. I then produced the booking which clearly states 2pm check in. Requested for quite room. Only room available was on 16th floor with 2 queen beds and the check in guy said it was very quite. Discovered the room was near the lifts. Room was […] old but clean. Read moreGenuine Hotels.com guest review
"Fantastic service, comfy beds"
Very friendly staff. Neat and clean room.Genuine Hotels.com guest review
"Great location, wonderful comfy beds"
The location was great. Beds very very comfortable. Staff service very helpful and friendly - even without asking they helped us with luggage, changing our room to suit was no problem. Would stay there again.Genuine Hotels.com guest review
Pleasant experience, nice and clean. Staff pleasant, but don't go above and beyond.Genuine Expedia guest review
Great location, the valet staff are great help not just with your vehicle but directions and general city knowledge, thank youGenuine Hotels.com guest review
"Great hotel, fantastic location."
We were there for just one night for city to surf. Unfortunately we had a room a few doors down from some guests making a lot of noise and they woke us at 5am. I regret not reporting it to reception, as when I mentioned it as we were checking out they thanked me for letting them know. Being in the centre of Sydney and on the street side is possible […] to hear traffic so if you are a light sleeper I would say its worth mentioning. Read moreGenuine Expedia guest review
"Great central location, super close toMuseum Stati"
I would definitely stay here again. Very clean well appointed hotel. Staff very friendly.Genuine Hotels.com guest review
"Great hotel in the centre of town"
Great hotel recommend to all. Excellent service and the staff were really goodGenuine Expedia guest review
The staff were very helpful and friendly. Beautiful hotel will be staying there againGenuine Expedia guest review
"Location location location"
Perfect location, but the rooms are getting tired really needs to facelift. Service was quite up to standard.Genuine Hotels.com guest review
"Perfectly suitable business accommodation"
Perfect for a one night business stay. Quiet with a comfortable bed, spacious and clean room, adequate wifi, good bathroom facilities and well air-conditioned (right temperature and quiet). All that's necessary when staying overnight on business.Genuine Expedia guest review
"old linen sheets and towels threads dirty marks"
Deeply disappointed with the bedding was poor, couldn't sleep at all, due saging mattress, had 2 dle beds in room both ere poor condition for a 4 star hotel, reception area in lobby had nice modern furniture, but hotel rooms we very outdated, hotels.com website had the wrong photos as they were nothing like the rooms.rydges world tower sydney was a […] huge disappointment. Only great thing was room service. Read moreGenuine Hotels.com guest review
"Good hotel, Great location"
Amazing location in the heart of the CBD. Rooms somewhat small, and no pool.Genuine Hotels.com guest review
"Very conveniently located on Pitt St."
Found all staff very helpful and obliging. The consierges were especially well informed and helpful. Thanks for making our stay great. However did not find the bar staff at all helpful. Went there once and that was enough.Genuine Expedia guest review
Small print 8.30pm check in but advertised as 2pm. Bad ac tired rooms.Genuine Hotels.com guest review
I was very happy with the hotel given the price and location. It was comfortable and clean.Genuine Hotels.com guest review
Lovely hotel. Clean with efficient staff. Perfect location minutes from the train station and minutes to the city. Great places to eat close by as well. Will stay againGenuine Hotels.com guest review
"Great location and nice beds"
The location can't be beat given the proximity to the shopping areas and the rail station. The room itself (deluxe king) was comfortable, although there are few electrical outlets and the bathroom could have a better layout.Genuine Hotels.com guest review
"Nice hotel, close to everything"
Only stayed overnight, but staff were very helpful and room was nice and cleanGenuine Expedia guest review
Booked in Friday night ,great greeting,could not sleep because of noises out side in the street.told them in the morning within a hour they had upgrade from deluxe king room to executive 1 bedroom king bed suite on the other side of hotel much quieter.This was very quiet so happy they changed rooms with no hassle at all.Very friendly staff.Beds were […] ok but coils of been a bit softer but that's what I am used to.Overall great place to stay.4/7/14 to 7/7/14 Read moreGenuine Hotels.com guest review
Over all very good, Free internet is a big plus.Genuine Hotels.com guest review
-toilet smell. for the same price I could have stayed @ the Hilton few blocks away. Never staying here againGenuine Hotels.com guest review
"Slack cleaning staff"
Absolutely certain that I left phone charger plugged in in obvious socket. I know, it was my fault but the cleaner had to see it. Unfortunately the find was not logged to housekeeping.Genuine Hotels.com guest review
Lovely staff great location our particular room though airconditioning wasnt able to turn up at all apart from that ni complaints at all.Genuine Expedia guest review
"Great city location"
Staff friendly and helpful. Within walking distance of lots of city attractions. Will be staying again soon.Genuine Expedia guest review
The romm was ok. The breakfast was disgaceful. Paid top dollar & the food was cold, could not eat it & will never go back there againGenuine Hotels.com guest review
Was okay but had a dirty towel in the room and money was taken from my account without notice and still haven't replied to email.Genuine Expedia guest review
The location is very good, But the cleanliness of the room is not such great. The bathroom is not very cleaned. There were some dirty marks on the wall in the room.Genuine Hotels.com guest review
"Safety, Location, Friendliness"
Great location; just walk to every place in downtown or CBD. It is like in Manhattan, NY. You will have a few thousand walking with you. Lively and festive. The hotel room is very comfortable and very quiet. No coffee in the room unfortunately. May need to go out for a AM jump start. The hotel restaurant is pricey but many choices right outside the […] door. Weekend or special event period prices can shoot up significantly; ours was more than twice for Sat night. We found another hotel nearby for that night. So better check to make sure. Certainly recommend for families or couples. Enjoy, Cheers. Read moreGenuine Hotels.com guest review
"great hotel centrally located"
Very nice King sized room with lots of space to take the 3 of us. Good bed. Pillow menu a godsend as I had left my own pillow behind. Friendly helpful staff and valet parking very convenient. Love the free Wi Fi access. Centrally located so easy walk to most major points of interest in the central city.Genuine Expedia guest review
"Perfectly acceptable hotel"
Generally pretty good hotel. WiFi reception in my room was poor.Genuine Expedia guest review
"Location & Comfort - Fantastic"
We hadn't stayed in the heart of the CBD before, usually at North Sydney. We were very pleasantly surprised. The staff were very friendly and helpful. Our room was beautifully clean and comfortable. The location was fantastic - close to everything we needed. We will definitely be staying again!Genuine Hotels.com guest review
"Good Business Location"
Great place to stay if you have business down the South end of the CBD. Near Chinatown and World Square itself has some good restaurants.Genuine Hotels.com guest review
"local staying local"
the hotel is fine a bit on the shabby side from the outside, so was a tad reluctant, guys on the reception very nice and was a easy checkin, room very comfortable and quiet, ... negatives just 2 and both relate to the same service qnd that being room service on check in it was late and i ordered there club sandwich (stone cold) chips were hot so that […] was a bonus, breakfast had the poached eggs and toast again < stone cold, luckily coffee was hot :) all in all for the reason of the stay and proximity to home it was ok and would even stay again need be Read moreGenuine Hotels.com guest review
"Just had a poor experience"
Having previously stayed at this hotel, I was dismayed with the higher than normal parking costs, the service received was poor regarding my parking enquiry. The room smelled 'smokey' and we had issues regarding the cleanliness of the bathroom. I couldn't be bother complaining about the bathroom or 'smell' of the room after my car parking issue not […] being handled with any skill. I just won't book a room at this hotel again. Read moreGenuine Hotels.com guest review
We went to the lion king at the nearby Capitol theatre - convenient location and loads if places to eat nearby.Genuine Hotels.com guest review
"It was okay, but nothing overly flash."
It was okay, but nothing overly flash. We only stayed the 1 night so weren't really there for the hotel facilities though. The buffet breakfast was recommendable though.Genuine Expedia guest review
Some minor issues with the AC but that was overcome. Bed was very comfortable. Room size was good.Genuine Hotels.com guest review
"Great hotel! Prime location"
Great hotel, wonderful staff, we were upgraded to a suite at check in. The room was amazing and the hitel is central to all your needs. I would deffinitely stay there again!!Genuine Expedia guest review
Booking wasn't on system when I arrived, had been cancelled instead of rebooked for a different date. Not sure if it was hotel or booking agency at fault. Luckily I had to leave immediately to visit a site, left my suitcase and caught a cab. Upon my return some 90mins later hotel had made a room available. They forgot to ensure my bag was in the room […] though. Good location as very close to where I was working, bit noisy though and there was a gym opposite so someone staring at me from an exercise machine across the road when I looked out the window. Read moreGenuine Hotels.com guest review
"Location of hotel excellent Good vibe in the area"
Room very basic. Furniture old and tatty. Bits coming off. Cleanliness not good. Lots of long black hair in the bathroom. Mould visible in the grooves between the tiles in the shower area. No biscuits for coffee. Only 1 tea bag provided for the 2 night stay. Terrible coffee - old bags.Genuine Expedia guest review
"Very helpful staff"
Didn't realise I had booked the wrong date for a 1 night stay and turned up a day early - no problem; staff helped me with a phone number and 1 phone call all sorted' Also left a pair of shoes behind - went in the morning to check , 5 mins later item found and picked up (bad 24hrs!)Genuine Expedia guest review
"Good stay with one reservation"
We committed to staying at Rydges hotel Sydney, paid for the room, then discovered there was a "special condition" re checking in. The fine print said the room wouldn't be available until 8:30pm. We thought it was an unlikely scenario, but discovered on check in at 2pm, that it was in fact the case, that our room wouldn't be available for 6 and a half […] hours! For many people, hoping to shower etc prior to an evening engagement, this is extremely inconvenient. Losing access to the room for nearly a third of the staying time, makes any "special rate" very poor value. Any "special conditions" like this need to be made very clear prior to committing to the hotel stay. Read moreGenuine Hotels.com guest review
We had an awesome stay, the beds were sooooo comfortable! We also had lovely service from the concierge team, the reception desk, as well as great room service. The room upgrade was really appreciated too. Thanks and please continue with the great work.Genuine Hotels.com guest review
"Great location and good value"
Good value, comfortable rooms, albeit dated and good value for moneyGenuine Hotels.com guest review
"excellent location and pricing"
The room was excellent and value for money. The front of desk staff were polite and friendly.Genuine Hotels.com guest review
My only issue was the cleaning team, they seemed to have a set pattern and even if I went out and told them my room was available they took no notice. They stuck to their routine and did not waver, one day the young guy doing the room left a lot of dirty glasses in the room, apart from that all good.Genuine Expedia guest review
Nothing too bad just would have preferred new glasses rather than rinse the dirty one and still leaving half the gunk from juice on it. Other than that room was nice and not much contact to speak of face to face service. Check in and out was fineGenuine Hotels.com guest review
"Exactly what we needed"
Great location for a conference we attended in Darling Harbour. Room was very clean and the service was great. We would certainly use this hotel again.Genuine Hotels.com guest review
"Best location in Sydney City"
Close everything...restaurants, shops, train, bus...short walk to Sydney Opera House. Definitely coming back . Best we ever stayed in.Genuine Hotels.com guest review
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