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1 room, 2 adults
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7138 N Stemmons Fwy, Dallas, TX, 75247, United States of America, ‏‎855-239-9246
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Hotels.com reviewsTripAdvisor reviews
3.6 / 5Good

Score breakdown (from 112 reviews)

  • Value
    Best value for money
  • Breakfast
    Tasty breakfast
  • Service
    Service is adequate
  • Vibe
    Poor vibe
  • Amenities
    Bad amenities
  • Pool
    Bad pool
3.0 / 5Good
"Very Close to Children's Hospital"
I would have rated the hotel all 5s because it was a perfect location to Children's Medical Center and the staff was friendly, however, the hallway to our room was hot. It was so hot that the snack machine candy was melted. The drink machine on our floor was out of order and the other drink machines were out of a lot of choices. Most hotel A/C units have a continual fan option where you can run just the fan which I do to block out noise , but this hotel just had plain A/C and heater, no fan, so when the A/C would shut off the traffic from the road was SO LOUD! It was hard to sleep. I would only stay here again if I can fit my box fan in the car and bring extra snacks.
Genuine Hotels.com guest review
1 night trip Sep 30, 2013
Darcie
US
5.0 / 5Outstanding
"Not a luxury motel, but great value"
Not a luxury motel, but great value
Genuine Hotels.com guest review
5 night trip Sep 26, 2013
Dan
US
3.0 / 5Good
"Bad internet"
Bad internet in my room, i hace to OPEN my door room to have internet
Genuine Expedia guest review
Other trip Oct 2, 2013
A Traveler
US
3.0 / 5Good
"Cheap and dirty"
Cheap close to downtown Bed was like a soft taco Carpets filthy
Genuine Expedia guest review
Other trip Sep 29, 2013
business travel
US
3.0 / 5Good
The first room I was given a key to had not been cleaned yet, so I walked into a room with towels lying on the floor. The manager quickly retrieved me another room that was perfect! Had a great stay and the staff was excellent, and I enjoyed the breakfast!
Genuine Hotels.com guest review
1 night business trip Aug 31, 2013
Jamie
US
1.0 / 5Poor
"Nasty Hotel - Nasty Staff"
room was unclean, hotel was unclean and stunk, staff was extremely rude - won't ever stay here again
Genuine Expedia guest review
Other trip Aug 28, 2013
Patty
US
4.0 / 5Excellent
"Very nice...surrounding area not too busy"
Nice hotel, friendly staff, quiet neighborhood and awesome breakfast!!!
Genuine Expedia guest review
Response by Comfort Inn & Suites Love Field - Dallas Market Center
Thank you !
Other trip Jul 22, 2013
A Traveler
US
5.0 / 5Outstanding
"Always accommodating"
the staff is very courteous and helpful with random questions. The rooms are clean and comfy beds. They are understanding about the late checkouts.
Genuine Expedia guest review
Response by Comfort Inn & Suites Love Field - Dallas Market Center
Thank you very much for you kind comments . We will see you again . thank you Nitin tiwari GM
Other trip Jul 20, 2013
A Traveler
US
3.0 / 5Good
"Affordable"
The service was good, and the room was clean. And they serve breakfast every day. And it was affordable and in a good location.
Genuine Hotels.com guest review
Response by Comfort Inn & Suites Love Field - Dallas Market Center
Dear Ms.Beatriz' Thank you very much for you kind comments . We will see you again . thank you Nitin tiwari GM
1 night trip Jul 13, 2013
Beatriz
US
3.0 / 5Good
"It was only "OK""
The staff was nice, however, the TV in the room only had one channel. I was able to get another room. For the price, there was not much offered. No pool, no exercise room. Breakfast was enough to fill your belly, but nothing to write home about. If you only needed this room for a one night stay, it was okay.
Genuine Expedia guest review
Other trip Jul 5, 2013
A Traveler
US
4.0 / 5Excellent
"Not upscale, but clean and comfortable."
The staff was very helpful and friendly. Not a bad rate compared to some other places in Market Center when there is actually an event going on.
Genuine Expedia guest review
Response by Comfort Inn & Suites Love Field - Dallas Market Center
Thank you very muich for yoour comments . We expect you to comme back and visit us
Other trip Jun 26, 2013
A Traveler
US
3.0 / 5Good
"too noisy"
If you dont mind the all the noise from the freeway, n not in the need for a good nites rest, this is the place for u.
Genuine Hotels.com guest review
1 night trip Jun 15, 2013
sleepless
US
4.0 / 5Excellent
Great, clean, free parking, next street is to love field. Definitely stay there again!!!
Genuine Hotels.com guest review
Business trip Jun 17, 2013
Ngarnerer
US
4.0 / 5Excellent
"ok"
Ok but room was not clean
Genuine Hotels.com guest review
1 night trip Jun 1, 2013
Dallas
US
5.0 / 5Outstanding
"Great Stay!"
Staff was friendly. Room was clean; bed was comfy. The breakfast was good and hot. Overall just a great stay!
Genuine Hotels.com guest review
Other trip May 31, 2013
A Traveler
US
2.0 / 5Fair
"Old Hotel"
On the outside the hotel seemed okay but once inside you could tell that the hotel was aged a bit. Once inside the room the first thing that you noticed were the stains on the carpet. The bed was somewhat comfortable. The restroom was far from great. The tile was coming apart and as you step on it, it would move. The toilet had the constant running noise 24/7. The sink knobs were rusted. The cable channels were spotty at times. I would not stay here again.
Genuine Hotels.com guest review
2 night family trip May 24, 2013
Chris
US
4.0 / 5Excellent
"thank you"
I asked for additional time to get my things together and it was granted. Thank you
Genuine Hotels.com guest review
1 night trip with friends May 24, 2013
larnic r.
US
1.0 / 5Poor
"I wouldn't reccommend this place to my motherinlaw"
The good: Best hotel bed I've ever slept on. Very good breakfast buffet. The bad: I found only one staff member that spoke comprehensable english; and of course that person was not around when I needed them. My rooms safety catch was broken off and when I asked for it to be replaced they asked why I broke it. My bathtub drain plug didn't plug the drain and I couldn't get anyone to understand what a drain plug was or why I needed one. There was a light out and my Iron was covered in some sticky goo. They brought me another iron from another room covered in the same sticky goo. Unfortunately I was stuck in this place for a week and it took them three days to address the above issues. If they spent their money on a few easy things it would greatly improve the experience. (see photo) Instead they waste money and valuable staff time on modifying an 88 cent switch plate cover.
Genuine Expedia guest review
Other trip May 23, 2013
Dave
US
2.0 / 5Fair
"We won't be back...ever"
Our stay at this hotel was a real disappointment. The staff was quite nice, and nothing happened to our car ---for which we were thankful. The room was ok, but the window did nothing to slow the highway noise. And that is to say nothing of the booming music at the 'baby shower' down the hall in the 'meeting room' that lasted from 2 - 10?? The bed was the only thing comfortable at that Comfort Inn. No repeats here.
Genuine Expedia guest review
Response by Comfort Inn & Suites Love Field - Dallas Market Center
i AM REALLY VERY VERY SORRY FOR THE INCONVENIENCE CAUSED DUE TO THE CHURCH GROUP . IT WAS ONLY A ONE TIME DEAL . IT WOULD NOT HAPPENED AGAIN . I WOULD REQUEST YOU CONSIDERING US ONE MORE TIME AND ALSO WE WILL BE UNDERGOING A MAJOR RENOVATION IN COUPLE OF MONTHS. KINDLY ACCEPT OUR SINCERE APOLOGIES FROM STAFF AND MANAGEMENT!
Other trip May 13, 2013
Bethie
US
4.0 / 5Excellent
"good"
this hotel is good very accessible. good breakfast selection. little dated and fitness center needs to be upgraded
Genuine Expedia guest review
Other trip May 10, 2013
A Traveler
US
5.0 / 5Outstanding
"I'd Stay AGAIN!"
It was a great place to stay, very nice and the staff was very friendly as well!
Genuine Hotels.com guest review
1 night romance trip May 4, 2013
Audrey
US
5.0 / 5Outstanding
"Hotel close by downtown"
That hotel is perfect for a one night stay, like we did. The breakfast was free and pretty good!
Genuine Expedia guest review
Other trip May 9, 2013
A Traveler
US
1.0 / 5Poor
They put me in a room behind the office , next to the laundry room and also next to the kitchen. It was so noisy and weird. the people that were above woke me up at 6 stomping, after working all night and getting off at 3 in the morning , 6 clock was only a few hours. I called and complained but it never stopped. terrible experience
Genuine Hotels.com guest review
1 night trip Apr 19, 2013
A Traveler
US
2.0 / 5Fair
Poor repair and room quality very poor
Genuine Hotels.com guest review
2 night trip Apr 18, 2013
A Traveler
US
4.0 / 5Excellent
"comfortable stay"
Good, clean, hotel. Stayed here by myself, but would not hesitate to use this hotel for a family trip.
Genuine Expedia guest review
Other trip Apr 15, 2013
A Traveler
US
3.0 / 5Good
"Weekend Getaway"
Upon arrival, the check in process was a little bumpy but they fixed the mistakes. Our room was nicer than what we expected. We were comfortable and enjoyed our stay. The only disappointment was the check out is at 11am when most places are 12pm and the "breakfast" was just ok...very basic and lacked in creativity. Overall everything was good.
Genuine Expedia guest review
Other trip Apr 9, 2013
S. Brown
US
4.0 / 5Excellent
"Great for DFW travelers!!"
I was there for a short stay, however I when I got there the staff was friendly, room was clean and tidy, the amenities were great. The complimentary items were convenient and well stocked. The continental breakfast was good. If you are coming from the airport or have business downtown I would say this was worth it!! Very short drive from DFW and very close to downtown Dallas. Very much economical without dealing with an unclean or understocked room.
Genuine Expedia guest review
Other trip Apr 2, 2013
Cynthia
US
5.0 / 5Outstanding
"Always a great stay!"
Always a great stay with a great staff! I said it once Ill say it again, just a good stay as the Regency In Dallas!
Genuine Hotels.com guest review
3 night business trip Mar 11, 2013
Gena
US
4.0 / 5Excellent
"Convenient"
Have stayed here muliple times previously and was pleased. However this time was given a poor room near the laundry that was noisy. The 2nd day my keys wouldn't work and staff rekeyed them without putting down the phone or asking for ID.
Genuine Expedia guest review
Other trip Mar 17, 2013
A Traveler
US
5.0 / 5Outstanding
"As good as Hyatt Regency Dallas!"
We stay in a lot of hotels and this hotel is always a good stay! Comparing it to the Regency is the best compliment I can give this hotel and staff!
Genuine Hotels.com guest review
1 night business trip Mar 7, 2013
A Traveler
US
4.0 / 5Excellent
"Wedding event in Dallas"
OK
Genuine Hotels.com guest review
Other trip Mar 6, 2013
Edward
US

The following English reviews were posted by hotels.com guests from other countries:

3.0 / 5Good
"Oh dear Airport Shuttle !"
Hotel fine with good breakfast and decent room. Freeway adjacent but noise not too bad. Only let down was Airport Shuttle which I was told ran from 6am to 6pm. Checked out and left bag there to go into city, returned at 5-20pm to get shuttle to airport only to be told that the driver had left for home. The morning reception staff said they would advise afternoon staff of my shuttle request but this wasn`t passed on ! Pretty poor if you advertise something then fail to provide it. It didn`t operate over the weekend so even more of a reason to run it properly on a weekday as advertised !!
Genuine Hotels.com guest review
2 night trip Nov 14, 2015
COLIN
GB
5.0 / 5Outstanding
"Would Definitely Stay Again"
I really enjoyed my stay here. The staff were super friendly and accommodating. They recommended a cab service cheaper than a common cab (ask for Felix), and they were always happy to help. A sport group stayed at the hotel one night, and I was concerned that I wouldn't get any sleep from teenagers running up and down the hallway, but the hotel was on it, and I didn't hear a thing. The room was clean, the breakfast plenty and adequate, and the pillows were those big fluffy ones that you just snuggle right into. The only negative is that there's really no amenities within walking distance. There's a Starbucks a few blocks away, and a Jack in the Box, but that's it. The Crowne Plaza next door has a restaurant, but take a sweater, as it's really cold there!
Genuine Hotels.com guest review
3 night business trip Apr 9, 2015
Deboah
CA
4.0 / 5Excellent
"Friendly and helpful staff"
Hotel's staff are really friendly and helpful! The room is clean and comfort.
Genuine Hotels.com guest review
4 night trip Nov 16, 2013
TH Heart doc
AS
3.0 / 5Good
"Standard Budget hotel. Not bad, not great."
Room was clean and comfortable, but nothing exceptional about it. The doorknob to the bathroom was broken, but nothing that was too much of a concern. A standard budget hotel.
Genuine Expedia guest review
Response by Comfort Inn & Suites Love Field - Dallas Market Center
Thank you very much for your Kind comments . FYI : We will be aundergoing a Major renovation in couple of months and you will see much better next time . Appreciate it !
Other trip Aug 16, 2013
A Traveler
CA

The following reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"En general bien"
La limpieza bien salvo que mal tendieron la cama.solo hechaban encima las abañas sin sacudir.
Genuine Hotels.com guest review
4 night business trip Oct 22, 2015
Alejandro
MX
4.0 / 5Excellent
"Gut und preiswert"
Musste in der Nähe von Love Field Airport arbeiten, dafür lag das Hotel ganz gut. Wenn man nach Downtown Dallas fahren möchte ist dies auch kein Problem. Hotel ist einfach aber vollkommen in Ordnung, Frühstück typisch amerikanisch, leider viel Einweggeschirr. Personal ist mal freundlich mal etwas desinteressiert. Verkehrsanbindung mit dem Auto gut, Internet funktioniert auch gut. Würde ich wieder besuchen und empfehlen.
Genuine Expedia guest review
Other trip Jul 1, 2015
Bernd
DE
4.0 / 5Excellent
Genuine Hotels.com guest review
2 night trip with friends Dec 31, 2015
tim
US
4.0 / 5Excellent
Genuine Hotels.com guest review
2 night romance trip Dec 31, 2015
Kimberly
US
5.0 / 5Outstanding
Genuine Hotels.com guest review
2 night trip with friends Dec 31, 2015
Dona
US
4.0 / 5Excellent
Genuine Hotels.com guest review
1 night romance trip Dec 8, 2015
Brianne
US
3.0 / 5Good
Genuine Hotels.com guest review
17 night business trip Oct 18, 2015
A Traveler
US
5.0 / 5Outstanding
Genuine Hotels.com guest review
2 night business trip Oct 28, 2015
A Traveler
US
5.0 / 5Outstanding
Genuine Hotels.com guest review
2 night trip Oct 23, 2015
Gennifer
US
4.0 / 5Excellent
Genuine Hotels.com guest review
3 night business trip Sep 16, 2015
Eddie
US
5.0 / 5Outstanding
Genuine Hotels.com guest review
3 night family trip Mar 27, 2015
Alicia
US
5.0 / 5Outstanding
Genuine Hotels.com guest review
1 night romance trip Mar 19, 2015
Joe
US
3.0 / 5Good
Genuine Hotels.com guest review
1 night trip Jan 19, 2015
Nolan
US
4.0 / 5Excellent
Genuine Hotels.com guest review
2 night trip Nov 1, 2014
A Traveler
US
4.0 / 5Excellent
Genuine Hotels.com guest review
3 night trip Sep 22, 2014
A Traveler
US
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