All hotels in Grandville, Michigan, United States of America
1 room, 2 adults
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4651 36th Street SW, Grandville, MI, 49418, United States of America, ‏‎855-239-9222
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4.7 / 5Outstanding

Score breakdown (from 125 reviews)

Average rating for:

  • Cleanliness
    4.8
  • Service
    4.7
  • Comfort
    4.7
  • Condition
    4.8
  • Neighborhood
    4.3
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5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great stay. Stayed in a room overlooking the pool. Staff was great. Cookies available most of day. Had a blast.
Genuine Hotels.com guest review
3 night business trip Apr 13, 2015
Adam
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Nice hotel but a little out of the way for Grand Rapids. Not a lot of dining choices other than fast food. Bed was awesome, room clean.
Genuine Hotels.com guest review
1 night business trip Jun 23, 2015
A Traveler
US
4.0 / 5Excellent
"Nice place."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Nice pool area. Our room was a good size & had 2 queen beds with a small refrig. and microwave. Friendly staff. But put in a 3rd floor room back by the noisy freeway. Ask for a room facing the front of the building and you won't have that problem!
Genuine Hotels.com guest review
2 night trip with friends Jun 6, 2015
Sherri
US
5.0 / 5Outstanding
"LOVE this hotel!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
As always, this hotel is clean, staff is super friendly and helpful. The beds are so comfortable we hate to leave. I always request a room close to a door due to walking disability and they always manage to fill that request.
Genuine Hotels.com guest review
2 night family trip Jun 8, 2015
Deborah
US
4.0 / 5Excellent
"Suburban Solitude"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very nice location. Good service. Nice breakfast
Genuine Hotels.com guest review
1 night business trip Jun 1, 2015
Grahame
US
5.0 / 5Outstanding
"Highly recommend this hotel!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Excellent hotel! I would definitely stay there again. My granddaughter saw it as we approached and stated it looked wonderful! "Thank you for bringing me here" she said. "I want to live here, I could mop the floors". So sweet. Thank you for the great stay!
Genuine Hotels.com guest review
1 night family trip May 29, 2015
Kimberly
US
5.0 / 5Outstanding
"Michigan"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Awesome nice place.
Genuine Hotels.com guest review
1 night romance trip May 15, 2015
A Traveler
US
5.0 / 5Outstanding
"Excellent front desk staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Central location. Nice place. Excellent front desk staff. Good breakfast. Other than some other guests waking us up at 3 a.m. by shouting and swearing at one another in the hallway, it was great!
Genuine Hotels.com guest review
1 night family trip Apr 11, 2015
A Traveler
US
5.0 / 5Outstanding
"Grandville Delight"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Very nice hotel would definitely stay there again.
Genuine Hotels.com guest review
1 night romance trip Apr 24, 2015
Jeffrey
US
4.0 / 5Excellent
"hi"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Just a night away. Beds very comfortable.
Genuine Hotels.com guest review
1 night romance trip Apr 22, 2015
Job
US
5.0 / 5Outstanding
"Great hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great place to stay. We'll definitely be back
Genuine Hotels.com guest review
2 night family trip Apr 18, 2015
Steven
US
5.0 / 5Outstanding
"Very pleased"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Our family of 6 was in Grand Rapids for a wedding. Our two rooms were very comfortable and clean. The beds were wonderful! We enjoyed the breakfast area and the pool. The lobby area has a nice atmosphere. We will definitely stay there again.
Genuine Hotels.com guest review
1 night family trip Mar 27, 2015
Nancy
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Expensive it worth tha price Exelente Location friendly staff room was very comfortable and clean pleany of restroom vanities I will stay there again recorded to family and friends
Genuine Expedia guest review
Other trip Mar 29, 2015
A Traveler
US
5.0 / 5Outstanding
"AMAZING!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
From the moment we walked in the door, it was awesome. The young woman at the desk was extremely friendly, professional and welcoming. The gorgeous entrance with the staircase, fireplace with a fire burning and warm colors felt like I walked into someone's house. The entire lobby, elevator, hallway and our room was immaculate. The bed and pillows were very comfortable and the bathroom had everything you could possibly need for an overnight stay. We had to get up very early and inquired about the continental breakfast. The young woman that checked us in (I wish I knew her name because she is a huge asset), offered to have a few things set out early if we needed to eat before they opened. The breakfast was wonderful and included so many choices it should be called a buffet. We were very pleased with everything and will definitely stay there again should the need arise. Our only issue was getting to the hotel with a semi-tractor trailer. There was not any good way to get to Holiday Inn Express.
Genuine Hotels.com guest review
Response by Holiday Inn Express Grand Rapids SW
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. We pride ourselves on making our guests feel like they are staying at a house instead of a hotel. I am happy that we were able to get you breakfast out early before you had to leave and that your bed and pillows were very comfortable. Our staff takes great pride in providing you with the best experience when you stay with us, so we value your feedback. We hope you will visit us again. Sincerely, Bob F Communications Director
1 night business trip Jan 18, 2015
A Traveler
US
5.0 / 5Outstanding
"Classy"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great friendly staff and awesome accommodations! The breakfast was on slam!
Genuine Expedia guest review
Other trip Dec 28, 2014
Judy
US
5.0 / 5Outstanding
"Love this place"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
We have stayed at this hotel a few times and love it every time!!!! The staff is very friendly. The rooms are clean and nice. The pool area is something we really enjoy (love the pool table and air hockey). It gives you something to do when you are done swimming. Really loved the breakfast. When I need a hotel in this area this is always my first choice.
Genuine Hotels.com guest review
1 night trip with friends Nov 29, 2014
Brian
US
5.0 / 5Outstanding
"Great hotel to stay at!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
This is by far one of the best hotels in the GVSU area. It was clean, comfortable, and had nice furnishings. I can't wait to return!
Genuine Hotels.com guest review
1 night family trip Nov 1, 2014
A Traveler
US
5.0 / 5Outstanding
"Awesome, as usual!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This is our 4th stay at this hotel. Price is a little high, but worth it. Rooms are always clean. Plenty of towels. Beds and pillows can't be beat. Check in took about 3 mins. I got the room I requested (closest to handicapped parking.)
Genuine Hotels.com guest review
3 night family trip Oct 21, 2014
Deborah
US
4.0 / 5Excellent
"Perfect if going with family, not for business."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
If you have things to do in the city there are hotels roughly the same price in the city center. It's a $20 cab ride into the city. This hotel would be perfect if you are with your family. There were families having a blast in the pool area but most of the things I was doing were in the city, tried to save a few bucks but next time Ill just stay in the city. Other than location it was a great stay.
Genuine Hotels.com guest review
1 night business trip Oct 25, 2014
A Traveler
US
5.0 / 5Outstanding
"Very nice clean hotel. All staff friendly/helpful"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Concierge-style front desk personnel. All staff pleasant, friendly and helpful.
Genuine Expedia guest review
Other trip Oct 6, 2014
Lois
US
4.0 / 5Excellent
"A bit off the exit but a nice place"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Very well maintained hotel. Nice pool, very clean, good staff. Only complaint is that the pillows are not good. Take your own:)
Genuine Expedia guest review
Other trip Sep 16, 2014
DB
US
5.0 / 5Outstanding
"Great place at a great price"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
VERY NICE HOTGEL! Staff was more than helpful! The room was good size and very clean.......My mom really enjoyed the free breakfast. The location is great. You are only half an hour away from Grand Rapids and 40 min away from the beach! Highly recommend this hotel!
Genuine Hotels.com guest review
Response by Holiday Inn Express Grand Rapids SW
Thank you for choosing to stay with us during your recent visit to the Grandville area. I am glad that you and your mom enjoyed our clean and oversized rooms as well as the free deluxe continental breakfast. I am happy that you were able to take advantage of hotels proximity from Grand Rapids and the beautiful Michigan Lakeshore. Our team looks forward to having you stay with us again in the future. Have a great day!
3 night family trip Sep 4, 2014
A Traveler
US
5.0 / 5Outstanding
"Very clean and nice"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
hotel was new looking and very easy to find, room was clean, staff was polite and friendly, only downside was the morning coffee which was terrible, but overall excellent experience.
Genuine Hotels.com guest review
1 night trip Sep 5, 2014
A Traveler
US
5.0 / 5Outstanding
"Wedding Weekend"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel was clean, comfortable, and very convenient for us. The wedding was in Grand Rapids, but the bride's family was near the hotel, so this location was perfect! Very convenient to lots of shopping for all of the last-minute needs.
Genuine Hotels.com guest review
4 night trip Aug 27, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
It was a great stay. The hotel staff were great. They were very helpful and nice. It was a perfect place to stay!
Genuine Expedia guest review
Other trip Sep 1, 2014
A Traveler
US
5.0 / 5Outstanding
"Wonderful!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Everything was wonderful, cleanliness, staff, and comfort. However, their computer, fax, and printer were down for the first two days of our stay. More than likely, this was just a one-time thing and is not the norm.
Genuine Expedia guest review
Other trip Sep 1, 2014
Exec.
US
5.0 / 5Outstanding
"Grand Rapids"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Excellent stay, convenient and clean. Very updated and modern rooms
Genuine Expedia guest review
Other trip Aug 31, 2014
MAC
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
The hotel and staff were outstanding in their service. It was conveniently located off the expressway. A sports bar down the street which was recommended by the hotel was a great place to grab a good, quick meal. The breakfast that was served was one of the best in-house, self-serve breakfasts that we have eaten on the road.
Genuine Hotels.com guest review
1 night trip Aug 10, 2014
A Traveler
US
4.0 / 5Excellent
"Good hotel but a little hard to find!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The Holiday Inn Express in Grand Rapids is quite near to the interstate, but not on a major road, and one street nearby was closed for construction, so it was hard to get to. However, the hotel was busy, so obviously many people had found it. The desk clerk on check-in was very helpful and our room was comfortable & clean. We enjoyed the tasty breakfast three days in a row! There was even a pancake machine.
Genuine Expedia guest review
Other trip Aug 14, 2014
Jim
US
5.0 / 5Outstanding
"Great place to stay for business or pleasure"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Loved the place great staff especially like the fact they had a grill for people to use like the outside setting area.
Genuine Hotels.com guest review
4 night business trip Aug 8, 2014
Linda
US
5.0 / 5Outstanding
"Don't get room 315"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    5.0
Room 315 door is 5 feet from the ice machine. Other than the noise from that, the room was great, service was great, everything was clean!
Genuine Hotels.com guest review
Response by Holiday Inn Express Grand Rapids SW
Brian, Thank you for choosing to stay with us on your recent visit to Grandville, MI. I am sorry for the inconvenience of the ice machine being so close to your room. In the future if you call down to the desk they will do everything they can to move you to a room that is more suitable for you. Thank you again for choosing to stay with us and have a great day.
2 night romance trip Aug 2, 2014
Brian
US
5.0 / 5Outstanding
"A Great Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
My daughter recently took a small road trip through several towns in Michigan. This hotel was the best hotel of all the hotels we stayed. The staff were extremely friendly and helpful. The breakfast was delicious! The hotel provided a laundry which came in handy! The decor reminded me of a cozy lodge. The rooms were extremely clean and decorated in a five star manner! I would definitely stay here again and would recommend this hotel to anyone!
Genuine Expedia guest review
Other trip Jul 7, 2014
A Traveler
US
5.0 / 5Outstanding
"perfect....again"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This is our 3rd stay at this hotel in the past year and once again it was a great stay. The beds are so comfortable. The shower is awesome. Nice breakfast in the morning. Helpful friendly service. I can't say anything bad because it was all good. I'll be staying here again later in the year.
Genuine Hotels.com guest review
2 night trip with friends Jun 10, 2014
Deb
US
5.0 / 5Outstanding
"Great value"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
super clean, comfy beds, nice rooms and the best hotel staff I've ever met!
Genuine Hotels.com guest review
1 night trip with friends May 31, 2014
Rick M
US
5.0 / 5Outstanding
"Great place to stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Fantastic staff! I cannot say enough about how helpful and kind they were. The hotel was very clean. Comfortable beds.
Genuine Hotels.com guest review
1 night trip with friends May 31, 2014
Susan B
US
5.0 / 5Outstanding
"Excellent staff and accomodations"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very impressed, Outside and Inside where well maintained. super clean, very friendly staff. Had a small fridge and microwave in room. Close to a very nice mall and quiet area.
Genuine Hotels.com guest review
1 night trip May 30, 2014
Zfam
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
everything was great!!!
Genuine Hotels.com guest review
1 night trip May 25, 2014
A Traveler
US
4.0 / 5Excellent
"Decent place to stay for a short time"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    2.0
This hotel is surrounded by basically nothing, but the Rivertown Mall in Grandville is only 5-10 minutes away. There was a blizzard going on which is why I stayed here because I had to be in Grand Rapids the Next day. Everything was comfortable, just not the easiest to access in snow.
Genuine Hotels.com guest review
1 night business trip Jan 1, 2014
Lesley
US
5.0 / 5Outstanding
"Easy on and off expressway"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very friendly professional staff. Clean rooms, very quiet. Could not hear through walls! Cheerful breakfast attendant, good selection.
Genuine Expedia guest review
Other trip Apr 26, 2014
Laura
US
5.0 / 5Outstanding
"Spring break pool get away"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great hotel, great pool area. Very clean. Rooms were big and clean. Best of all is the free breakfast with everything on it not just donuts.
Genuine Expedia guest review
Other trip Apr 19, 2014
A Traveler
US
1.0 / 5Poor
"Pool time for adults vs. children"
  • Cleanliness
    5.0
  • Service
    1.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
My daughter who is 15 was told to get out of the pool at 10:30 so that these two other couples could drink their liquor in the jacuzzi. I did lie to him and said that my daughter was 18 so shame on me. But shame on him also. Maybe you guys need to open up a bar to keep the drinkers happy. I paid my bill also but it put a damper on my daughters spring break. Will I return to this hotel? Probably not
Genuine Expedia guest review
Other trip Apr 12, 2014
A Traveler
US
3.0 / 5Good
"Hotel"
  • Cleanliness
    2.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
Pool could have been cleaned. Lots of guests and so hair in pool. Breakfast was hard to get to and bread items seemed a little hard. Blanket in room clearly needed washed. However room comfortable and staff was nice
Genuine Expedia guest review
Other trip Mar 31, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Second time we stayed at this location been pleased both times. Our room was clean, the maid did a very nice job. We were very comfortable.
Genuine Hotels.com guest review
2 night trip Mar 22, 2014
Paula
US
4.0 / 5Excellent
"Nice hotel but on the costly side"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
My stay was nice. The automatic pancake machine kept breaking down and I could not find any meat at breakfast.
Genuine Hotels.com guest review
1 night business trip Mar 21, 2014
FSU Grad Student
US
4.0 / 5Excellent
"As expected overall"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
I use Holiday Inn Express frequently as they usually offer consistent quality for a reasonable price. This location was as expected, clean, quiet for the most part and comfortable. My only issue would be better sound insulation between the rooms. I enjoyed the breakfast bar, (great coffee) however some bacon would be a welcome addition. There were a number of families staying at the hotel, and the smaller children can be rather noisy early in the morning. However this was not a major issue and I would recommend the property overall.
Genuine Hotels.com guest review
2 night trip with friends Mar 21, 2014
Tom
US
4.0 / 5Excellent
"Very nice"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The hotel was very nice. Everything was clean. It's just sad that there isn't anything near this location.
Genuine Expedia guest review
Other trip Mar 17, 2014
Tia
US
4.0 / 5Excellent
"Overall nice"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Overall it was a great place to stay, our only disappointment was that the breakfast had no fruit or breakfast meat. just eggs and bread.
Genuine Hotels.com guest review
1 night trip Mar 7, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
nice!
Genuine Hotels.com guest review
1 night romance trip Feb 13, 2014
A Traveler
US
5.0 / 5Outstanding
"good location for our week-end activities."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
was completely satisfied with our room and the convenience of complementary breakfast, which was a big plus to staying there.
Genuine Hotels.com guest review
1 night trip Jan 29, 2014
Lucy
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
after a hard day of shopping, it was a great place to walk in to, a cheery fire in the lobby fireplace greeted us. once to our room, we kicked off our shoes, some of us dropped on the bed, tv on. others went down to the hot tub and swimming. it was VERY relaxing and nice. All staff was very pleasant. I would go again! the room was clean, very close to the mall. continental breakfast was great.
Genuine Hotels.com guest review
1 night trip Feb 7, 2014
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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