"Service good; loyalty points info would be helpful"
Stay was good; booking through hotels.com was good. However, it would have been nice to know that reservations made through the service are not eligible for loyalty points. I may still have used the service, and would have avoided the unpleasant surprise.Genuine Hotels.com guest review
"THOUGHT it was Oceanfront"
The hotel was very clean and modern. I was happy with it, but I was thinking it was an Ocean front property due to the criteria that I searched and it was not. Otherwise all good! Great breakfast!Genuine Hotels.com guest review
"Great place to stay, affordable, perfect location"
The stay was excellent. This was a great hotel and we were so happy to find a nice, reliable hotel chain as opposed to the over priced motels that sit closer to the beach. It is located literally a stones throw away from the outlet malls and about a 5 minute drive to the beach(without traffic it is about 2 minutes). They have a shuttle that you can […] use that will take you from the hotel directly to the boardwalk/beach area and it runs late into the night. Unfortunately the shuttle is not free but you really have to weigh the benefits of using it, because its either pay for the shuttle or pay for the parking meters. Breakfast was decent, they have pancakes, sausage and eggs, cereal and milk, and bagels. The hotel has plenty of parking and it is free. Breakfast is served from 630am-930am everyday. There is a pool and vending/ice machines on every floor. Our only complaint about the hotel was that the cleaning service took a while to get to our rooms. Multiple times we came back during the late afternoon and our room had yet to be cleaned. However, when it was cleaned the service was excellent. I would definitely recommend this hotel to anyone traveling whether it be business, family vacation, romantic getaway, etc. There are few hotels in the area that are better. Read moreGenuine Hotels.com guest review
My family and I have stayed at this Holiday Inn several times. The rooms are clean and the staff are very nice. We walk out the back and take the bus to the boardwalk and beach. It is also located close to the shopping area. I enjoyed our stay.Genuine Expedia guest review
The only issue we had with this hotel was the room cleaning. We tried to make sure we were out of the room between 11am and 300pm thinking this is plenty of time to go in and clean the room. However it was not. We stayed 4 nights and our room was never cleaned while we were gone and they always came after 400pm when we were in the room and had nothing […] else to do so we could not leave because of our 2 year old daughter. I wish they would have had a better cleaning schedule so we did not have to be there when they came by. Read moreGenuine Hotels.com guest review
Holiday Inn express was extremely accommodating and everyone was amazing and friendly. I happened to get sick from sun poisoning and the staff so how sick I was and was ready to help me. The rooms were clean and I was so impressed with how helpful they were. There is even a nice fish tank in the lobby and free breakfast. Would totally stay there ag […] ain. Read moreGenuine Expedia guest review
"family oriented delight"
Clean facility, friendly staff. Not on the beach but adjacent to bus system for access.Genuine Expedia guest review
"Nice location for the beach"
It was a good stay and we enjoyed that breakfast was included.Genuine Hotels.com guest review
"Very clean !"
Was very happy with our stay ,the room was very clean the bed was a little on the hard side but was ok the pillows was great ,you have soft and firm on your bed .The free breakfast was really nice you have a lot to pick from ,The breakfast is from 6:30 to 9:30 .They could run it a little longer . but hey you got to get up !!! so i think it is a really […] nice place to stay !!!! JUST HAVING A REALLY CLEAN ROOM AND BATH ROOM THAT SPARKLED MEANS A LOT TO US !!!!!! we will be back for sure !!! and very close to everything ........ Read moreGenuine Expedia guest review
Hotel is very clean, has an excellant breakfast, bus service to beach 100 yards away.Genuine Expedia guest review
"Nice hotel centrally located."
Stayed here for a baseball tournament. It was a 20 minute ride to tournament site but located near other things we wanted to do, such as the outlets and downtown Rehobeth Beach. They offer breakfast every morning which was very convenient. Would definitely stay here again. Room was very spacious.Genuine Expedia guest review
"Last summer get away"
Had a pleasant stay. Our rooms A/C unit leaked into our room and gave it a locker room funky smell. The staff changed our linen immediately and did a quick temporary fix on the AC unit. Maintenance did a final fix the next day and completed the job. All the staff was very pleasant and helpful.Genuine Expedia guest review
"Expected much more for the money!"
Rooms were small and lacking.....no exhaust fan in bathroom, especially in close quarters, gross! Walls were paper thin, could hear voices in neighboring rooms and doors slamming all hours. The breakfast included was lacking variety. My family expected more out of this hotel for the money since we were far from the beach!Genuine Expedia guest review
"Nice hotel at Rehoboth Beach"
The rooms were comfortable, the breakfasts were very good --- much better than most hotels. The reason for the 3 rating for facilities was that 2 out of the 3 machines in the fitness center were not working. Everything else was very nice. Desk staff terrific.Genuine Expedia guest review
"housekeeping and cutlery"
we arrived at 5 pm and my room wasn't ready. the next day i called at 3pm to see when housekeeping was coming. the plastic cutlery for breakfast is as cheap as it gets. late afternoon i needed a fork and the general manager said they had no forks. really?otherwise, a nice hotel.Genuine Hotels.com guest review
The room smelled musty, I thought it would go away but it didn't. We were very busy with our vacation and not in our room often at all so we didn't say anything to the front desk right away. We noticed the carpet wet near the left side of the a/c unit and finally said something to the front desk around 4:00. The front desk sent over a man to check out […] the a/c unit of course when I just got out of the shower and we had a total of 3 females trying to get ready for dinner. I asked him if he could come back in an hour because I was in a towel and my girls were trying to take a shower and he said no that he was off work soon and he can't come back that day. He also told me I should have said something earlier and my response was, "It's not my job to make sure your a/c units work for your customers. He was rude and curt and made me feel like I was intruding on him. They offered free breakfast in the mornings and you could only imagine what that tasted like. The hospitality was really bad and the people that work here are some of the most unfriendliest people I have ever met. Never again! Read moreGenuine Expedia guest review
"First time in Rehoboth for vacation 2013"
First the front desk gave you the impression that you were getting on their nerves. Apparently you can only ask one question. The room: Three light bulbs were out, three. No firm pillows, just marshmallows. The mattress was old and lumpy. Not a convenient place for beach vacation. During the included breakfast every morning the room was jammed- packed! […] No place to sit, go back to your room where there is no table or enough light since there's a huge bush directly in front of my window. Read moreGenuine Expedia guest review
"The hotel was okay, the room was okay."
This hotel is not near the beach, it takes about 10 minutes to get to the beach using public transportation. Although there is public transportation behind the hotel, it is inconvenient if you plan to return to the beach. This is an average hotel, nothing special about it. The two positives are that they do provide a free breakfast buffet and free wi-fi. […] Next time we will look for another hotel. Read moreGenuine Expedia guest review
Would have liked oatmeal or more cereal choices and fresh fruit. Front personnel could have been more cordialGenuine Hotels.com guest review
"Outside appears old, but inside completely new"
I would rate this hotel to be on par with a Marriott Courtyard. Nice and clean.Genuine Hotels.com guest review
"clean and comfortable"
This was a quick one night stay for us. The room was clean, spacious and very comfortable. We would stay here again when in the Rehoboth DE area.Genuine Expedia guest review
"Nice and clean hotel"
Very nice hotel very clean. breakfast was delicious and only 1 mile from the beach.staff was very friendly.Genuine Expedia guest review
"Nelson was wonderful! Very attentive!"
I have no complaints. We had an enjoyable stay. Everything was great, The breakfast was fresh, the pool was perfect and the employees were extremely friendly.Genuine Expedia guest review
"Comfortable, clean hotel with large b'fast"
Staff was helpful, polite, and solicitous. Room was clean, quiet and comfortable. Highlight was large, delicious buffet breakfast!Genuine Expedia guest review
"Within walking distance of the outlets."
Overall the stay was excellent. The only negative was the breakfast area manager or attendant, who needs to learn to suppress her scowl as he attends to her duties. There were several people in attendance. This person was tall and had dark, curly hair.Genuine Hotels.com guest review
We enjoyed it tremendously.Genuine Hotels.com guest review
"A nice place to stay"
We enjoyed our stay. The room was nice and the stafff was friendly and helpful with tips about good restaurants, offering directions, giving us change for the meters, etc.Genuine Expedia guest review
"Nice hotel. Close to beach and shopping."
Nice hotel with excellent service. We stayed at the Henoplen Hotel before which was horrible. I may not be spelling the name correctly, but it was Henopen or something like that....This hotel was the difference of night and day, yet the other hotel was a high rise on the beach and charged more, but you got a lot less for your money. The breakfast was […] also quite reasonable and satisfying and the attending staff was very proficient, helpful and friendly. I plan to stay at this hotel again. Bravo to Holiday Express! I hope the price remains the same. Read moreGenuine Expedia guest review
"could not sleep"
Had a business meeting the next day and had work to do. Asked for a quiet room on the top floor. Was given the second floor. The hotel can not control the guest noise in the rooms but if a request for a high floor is given and the hotel is not booked I would hope it would be honored. All night kids were running back and forth above me and there was […] a baby next door that was crying - I felt bad for the parents, I am a father of four year old girls.I had hoped to run the fan on the A/C unit to compensate but that kept cyclying on and off which did not help with sleep. Breakfast was as expected. Location is good if you want to be near local business, not the beach, you must drive. Stay would have been rated higher if I was able to sleep. Read moreGenuine Hotels.com guest review
Great Hotel.location was good. i would suggest they have better exhaust fans installed in the bathrooms. other then the bathroom problem, had a great time staying there. EDGenuine Expedia guest review
Very nice place. Comfortable, nice location, good costumer service. I love it and for sure I'm going back;)))Genuine Hotels.com guest review
WORST EXPERIENCE EVER WE STAYED IN A FIRST FLOOR ROOM #101 ON SAT LITTLE LEAGUERS WERE RUNNING UP AND DOWN THE HALLAWAYS SCREAMING I WENT TO FRONT DESK AND COMPLAINED AND WAS TOLD THEY WOULD HANDLED IT>ON SUNDAY SAME THING BUT THIS TIME THE PARENTS IN THE LOBBY WERE LOUD AND DISTURBING AND THE LITTLE LEAGUERS WERE STILL RUNNING AMUCK I ASKED FOR A ROOM […] CHANGE AND WAS TOLD THAT THEY WERE ALL SOLD OUT >LAST TIME WE WILL STAY AT A HOLIDY EXPRESS!!!! Read moreGenuine Expedia guest review
"Close to the beach but..."
The hotel was close to the beach and other site seeing sights BUT my room was gross. Walked in to hair all over the bathroom floor and shower. Along with stuck in the blow dryer and the bathroom smelt of burnt hair. There were tiny black hairs all over the bed spread as well. When going to the desk to complain they were not helpful until I started getting […] loud. Then when I asked for something close by that we could get dinner and drinks at a later hour, I was refereed to the TGI Fridays instead of the town boardwalk that was fall of redcurrants and bars. Read moreGenuine Hotels.com guest review
"Easy access to downtown Rehoboth Beach, DE"
Very nice and clean hotel hotel. The satff was super friendly and the location couldn't be beat! Near all of the outlets and an easy drive into downtown Rehoboth.Genuine Expedia guest review
"Weekend Get Away"
The room was okay and basically the bathroom was the best looking aspect of the room. The staff was not that great or accomodating. Customer service is definitely not one of their good attributes. However, the location was perfect.Genuine Hotels.com guest review
"Best Wi-Fi connection ever!"
Breakfast was very good. Room was comfortable and the Wi-Fi connection was the easiest that I've ever encountered in a hotel.Genuine Hotels.com guest review
"good location to beach"
we enjoyed it very muchGenuine Hotels.com guest review
"clean and convenient"
room was clean, as was the bathroom. decent breakfast. I'd stay here againGenuine Hotels.com guest review
"great hotel 4 everyone"
we e,perience great customer service, rooms were clean and very comfortable.Genuine Expedia guest review
"Home away from home."
Our stay was wonderful The hotel is located right next to the outlet. The hotel is in excellent condition. Our room was superb! The breakfast was better than i could have imagined. The only drawback was that our room was located right next to the fitness room. But even with that 'noise' I was very pleased.Genuine Expedia guest review
"Just clean the bathroom!"
The room itself was spacious, up-to-date, and clean. However, the bathroom still had trash leftover in the trash can from the previous guests & the bathroom tub had leftover hair in it! It was very displeasing to see this, especially since the rest of the hotel was in such great order! We did appreciate the hot breakfast that is served long enough to […] allow you to not have to wake up at the crack of dawn in order to enjoy. All in all, if the bathroom had been cleaned sufficiently then I would have rated the hotel a much higher rating. Read moreGenuine Expedia guest review
"A very enjoyable stay"
My husband and I stayed 3 nights and thoroughly enjoyed our time at the HI Express. A number of factors contributed to this: very spacious room in which the two of us can circulate without bumping into each other; it was very clean, and the 2 queen beds quite comfortable. The staff was always helpful and greeted us cordially. On the day of our departure, […] we asked to store our precious shopping bounties and went hiking till . . . the afternoon; came back, and retrieved them all in one place, without any hassle at all! Read moreGenuine Hotels.com guest review
"convenient and good value"
The hotel is close enough to the beach area (short drive) but not right in the high-priced area. Very convenient.Genuine Hotels.com guest review
"Quick Weekend Getaway"
We've come to holiday inn for the past two years for a quick weekend getaway. It is convenient to shopping, the beaches, and great restaurants!Genuine Hotels.com guest review
The bed was comfortable but the pillows were the size of postage stamps. The bedding was insufficient. The spread should have been on a twin bed not a king. Lighting in the bathroom was poor. The toilet rocked back and forth and the towels felt like sand paper.Genuine Hotels.com guest review
"Right Next to the Outlets"
The hotel is right next to the Tanger Outlets, and is a very nice place to stay.Genuine Hotels.com guest review
"Make sure to visit Cape Henlopen State Park."
Very helpful staff. One gentleman helped me log into the lobby computer to print my boarding pass. I ran the marathon in town and the hotel allowed me a late checkout so I could shower post-race / pre-flight. I'm sure the passengers near me on the plane appreciated that.Genuine Hotels.com guest review
I enjoyed my stay and the staff was greatGenuine Hotels.com guest review
"Close to Tanger Outlet Malls"
Nice comfortable accocodations.Friendly and helpful staff.Nice safe surroundings,Genuine Hotels.com guest review
"Always a fan of Holiday Inn Express, but..."
Holiday Inn Express is a preferred hotel for me, because of the consistent comfort, friendliness and breakfast options. Unfortunately the room we stayed in was stuffy with a strong mold smell. I did alert the front desk when I was leaving, so I hope they take care of it before the next guest stays there.Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )