"Save your money."
Not going back.Genuine Hotels.com guest review
Inside nice. Outside needed to be remodeledGenuine Hotels.com guest review
"Quality Inn LA."
The staff is the best, stop and have a conversation with them. Helpful and wanted us to be comfortable. Quiet and near down town LA. This was our second stay here! Thank You!Genuine Hotels.com guest review
"Friendly staff, but dingy, sad rooms"
I've stayed at others in this chain and have always been happy, so was expecting some continuity on quality. Not so much. There isn't any specific incident or anything to cite, customer service was very good at check in and when I had a question about my Choice Privileges account, but the room itself was just yucky. My husband and I stayed with our […] 2 1/2 year-old son while we were visiting family in the area. We made him spend most of the time on the bed because I didn't trust the floor to be clean enough to walk on let alone let him play. While I appreciated the fridge, there was mold in the feeezer. Lots of it. The beds were clean, and I guess that's the most important thing, but the room just smelled so dingy and felt unclean. Luckily we only stayed one night and weren't in the room a lot. The neighborhood isnt the greatest, but it's not like we were ever planning to walk around beyond the hotel gates. I've stayed in worse LA neighborhoods. One plus is the view from the front balcony on the 4th floor, where there is a perfect view of the Hollywood sign and Griffith Park Observatory. The breakfast was so so. Cereal, juices, and make your own waffles were a hit with the kid. If the rooms had some renovations done, it would improve their score hugely. Until then, I doubt I'd stay here again. Read moreGenuine Hotels.com guest review
"Too expensive and too dirty"
Start with the plus which is the location. Easy fwy access and 10-15 minutes from many major sites. On the other hand, the room qas not clean. There were stray hairs in my bed which were definitely not mine. Pool area was dirty and covered with spider webs, even though the pool cleaner was there at the same time. Piles of old paint cans were in the […] driveway jest below the balcony. One of the receptionists was very good, cordial and helpful. The other fellow seemed to be bothered by our presence. Read moreGenuine Hotels.com guest review
It was a very nice hotel. The only thing that was a little disappointing was that when we go there they had sprayed for ants and the order from the spray was still in the room. Also the bath tub walls had cracks in them and som kind of black spots on the trim. The bathroon sink also look like it had a crack in it. But overall it was a nice stay.Genuine Hotels.com guest review
"Good place for reasonable price."
Decent place for the price. Within 15-20 minute drive of many Hollywood landmarks and attractions.Genuine Hotels.com guest review
"Good value in an exspensive city."
Great location and good value for the money. Easy to get to and free parking is a real benefit in Los Angeles. Reception staff were very helpful. Our room was quiet and clean. The hotel shows it's age a bit, but then so do I.Genuine Hotels.com guest review
"Decent room with nice view from 5th floor"
It was short and sweet, stayed in Quality Inn and Suites on a weekend night and we got a good room with a nie distant view of Hollywood Sign on the hill. The room had all basic amenities such as microwave,refrigerator,hair dryer,Tv etc...The breakfast was decent,nothing special...Genuine Hotels.com guest review
"Well priced and dog friendly!"
The price for the room was not awful (although I wish it had been a little cheaper) I had spent all day trying to find a hotel near my apartment in echo park that would allow dogs. This hotel was the only one I could find that was nearby and under $200 a night. The room was great... TV, fridge, microwave. The only downside was that it was hard to get […] the temperature cool and it was a little muggy. Overall, it was perfect for what we needed. Read moreGenuine Hotels.com guest review
"ANTS!!! no shower!!! and no pull out bed !!!!!"
Yikes not to much to say it was mean tho staff not very accommodating ants the whole stay even tho called and they sprayed hidabed a joke chose this place cause said pull out bed also one remote for 2 TVs when asked for a second as they are in differnt rooms were told no :( unbelievable got the noisest room possible overall very disappointing the shower […] did get fixed after complaining!!! 1 star out of 5 close to freeway tho Read moreGenuine Expedia guest review
The overall comfort was good. The hotel clerk was polite. The bottom of the bathtub had a spot of rust and the wallpaper in the bathroom was lifting from the corner. The furniture was functional but not fancy. There were leftovers in the fridge from the previous guest. The bedding was clean and comfortable. The property is fenced and surveillance cameras […] are in place for security. Overall this was a good value for an overnight stay. Read moreGenuine Hotels.com guest review
"Not worth the money"
I can not believe I paid $170 a night for such so called "Quality" Inn which has nothing to do with the word Quality, out dated, dirty, ants in bathroom and over priced. I don't recommend it to anyone.Genuine Expedia guest review
"Great value for cost"
Quiet, comfortable, roomy, great service, nice breakfastGenuine Hotels.com guest review
"Not what expected"
My reservation said I was getting a suite and by the pictures it looked like a suite with jacuzzi but appertly that was a different type of suite. Even after I received my confirmation it had pictures of jacuzzi in suite when I arrived they said that was more pricey and suite did not include that. The room was also not that clean. The breakfest was […] good. Read moreGenuine Hotels.com guest review
"Good location near Dodger Stadium, Hollywood, etc."
We wanted a hotel at a good location near Dodger Stadium, Hollywood, Griffith Observatory, etc. It was definitely that, but this hotel has probably seen its better days, as many things testified to its age, like our bathroom tub that had rust showing in the bed of the tub and our deadlock was quite difficult to lock. The daily breakfasts were good and […] the staff was always pleasant. Read moreGenuine Hotels.com guest review
"Great Hotel, Location was an issue"
We chose this hotel even after reading the mixed reviews. One person would say they had a great time while the another would say it was terrible. I will add in my unbiased opinion. Our stay was exactly what we needed. It was a motel style room that was more of an apartment than anything. We had a fridge and a microwave which was really nice. The staff […] was also very nice. The only downside is the location. It was certainly in a shady part of LA. While walking in one direction led to a nicer area, I would not recommend the other direction. Coming from an urban area I knew what to look out for but I would not walk around after dark. Read moreGenuine Hotels.com guest review
"Bad attitude and bugs"
The employee were not friendly and didn't even greet us. The confirmation email I got said I can check in at 2 pm and she said no its after three even after I showed her the email she still insisted no we only check in after 3 pm so I had to return in an hour. The room had ants and mosquitos. The room smelled like cigarettes when it's a non smoking […] room. Bed was so uncomfortable and had black crumbs on it that we weren't sure what it was. It was not worth it for the price. Read moreGenuine Expedia guest review
"Friendly and good rate for decent rooms"
quick and easy booking, staff extremely friendly and helpful. Breakfast was just okay, but most are anyway.Genuine Expedia guest review
They would not let me check in early due to something at the hotel, but this was about the only complaint I had, and technically my check in time was 3 PM which they were able to abide by so I can't really complain. But the hotel location was close to the subway, allowing me quick access downtown, for less than half the price of downtown hotels. The […] breakfast was about as good as fast food breakfast joints, but it got the job done! The room was clean, and spacious for this type of hotel. The surrounding neighborhood was pretty sketchy and boring to be honest, but I am a seasoned traveler so I didn't mind. Good place to stay if you have lots of plans to see and do things in the city, plus more money to spend elsewhere! Read moreGenuine Hotels.com guest review
"decent place for price"
Modest small hotel. Simple and not much by way of amenities, but does the trick. It is a little bit hard to find and to access if coming by foot - it is up an incline but blocked from various views. Crossing the nearby streets by foot can be a little treacherous. Fairly near metro (Vermont/Beverly) that gets you easily to Hollywood and Downtown, but […] again the walk is a little tricky. Not much in the surrounding neighborhood, but proximate to where I needed to be. Nice front desk people. Decent hot breakfast included. Room doors do not face an interior corridor. Read moreGenuine Hotels.com guest review
"Worst Hotel I have ever stayed !!!!"
The hotel was at shady location. Rooms were smelling really bad. Bath Tub was broken. Floor was broken on bathroom. Towels were made two out of one (torn apart). Had to climb 8 steps with all the luggage because 4th floor does not have elevator access.Genuine Hotels.com guest review
Don't stay here, dark rooms, dirty bathrooms, bad "hood"Genuine Hotels.com guest review
"surprisingly good stay"
Clean room, lots of extra pillows, shampoo, conditioner, and hand lotion provided. Very good working AC. Fridge, microwave, coffee maker and ironing board. Very clean and refreshing pool, new poolside furniture. NO BUGS! Courteous, friendly, and helpful staff, very good WI FI signal. Excellent complimentary breakfast consisting of eggs, bacon, waffles, […] yogurt, cereal, toast, pastries, coffee, tea, and real fruit juices. Various places on property to sit and relax. Centrally located to all of LA and walking distance to underground metro to get you right to Centre of Hollywood and Universal Studios Tour. Good mixed and eclectic neighbourhood. Right next to Hollywood FWY. Good black out blinds in room. Read moreGenuine Hotels.com guest review
Worst Quality Inn & Suites. Lobby, elevator dirty. Hotel personnel never took action on the requests.Genuine Hotels.com guest review
"Near to Down town Los Angeles."
Personal was very helpful with information, very Nice!! Good service.Genuine Hotels.com guest review
"You never wanna stay in this hotel."
If I can, I would like to have my money back. As I travel quite often, most hotel's check-out time is around 12, but this hotel was at 11. I totally understand that, but the front desk lady (don't remember her name) was not flexible and polite at all about the check-out policy. She said that she will start charging on my credit card if our family doesn't […] get out by 11:05. Hotel is meant to create a comfortable environment for the travelers when they're away from their home, but this hotel completely failed to do that. I don't care how much it costs to stay but it's not worth of money to stay here. Another thing I would like to point out is that their room was pretty nasty. They didn't clean out the fridge before we checked in, their towels were worn out and dirty, and their bathroom tiles were coming off the floor which made it a little creepy. If you guys can, please try to stay in other hotel nearby. Read moreGenuine Expedia guest review
"Surprisingly good hotel...impressed"
The hotel room was very clean and comfortable. The staff members were also very outgoing and helpful, as well as courteous to all guests that were coming in. I thought that the room had a very good price and was better than what I was expecting. Breakfast was small, but very good and tasty nonetheless. Overall, i would definitely recommend this place […] to other people looking for a good and fair priced hotel in the area. Read moreGenuine Expedia guest review
Usually hotels will charge for extra people when its more than three people for a two bed hotel room, well in our case it was only three of us and they still charged us $45 for three nights for that third person, which is completely stupid. And the night staff is horrible and completely rude. Point is, do not stay here if its going to be more than two […] people, otherwise they will charge $15/day for the extra people, AND THEY WILL KEEP TRACK. Read moreGenuine Expedia guest review
"Dirty and inadequately supplied"
If I had known ahead of time I would not have stayed at this location. We were throughly disatisfied with the cleanliness and shortage of towels and wash cloths. The "Continental" breakfast and dining room was to say nicely, terrible, no orange juice on Sunday Morning and the so called scrambled eggs were cold and dry. No bread or pastries. NOT Worth […] the amount of money... Suffice to say this place was run down, dirty and sorely in need of a change in management. Quality Inn & Suites it was not... Will not consider Quality Inn and Suites in the future. Read moreGenuine Hotels.com guest review
"decent place with good connectivity"
Pros: Proximity to Universal Studio, Downtown, etc. Place looked safer. Cons: We found large black wet spots on the carpet, dirty tray near the wash basin, etc.Genuine Expedia guest review
"Good value for the price; good location"
We were provided exactly what we were offered and expected. The location was of greatest importance to us, and the hotel delivered. Not luxurious, but clean, and a very ample room, with plenty of electric plugs. Room telephone did not work, but who needs one these days?Genuine Hotels.com guest review
Hotel in less than desired neighborhood. Room was old, but serviceable. Night Staff was helpful. Day staff was rude and provided poor customer service.Genuine Hotels.com guest review
"Decent Hotel for a quick business trip"
Convenient location (close to freeway). Reasonably priced compared to nearby hotels. The shower floor could use some repair, but overall the room was clean, large and contained everything I needed.Genuine Hotels.com guest review
Hotel was a bit dated but it was a great value for the money and I would definitely stay there again. The only slight issue was the hot water didnt last too long. It was still warm enough to take a shower. I just prefer really hot showersGenuine Hotels.com guest review
"OK hotel located near where our son lives"
The hotel is an older facility but has been well maintained. We are pretty sure the staff is made up of the owner's family and they were very helpful. The complmentary breakfest was very good and the attendant kept everything stocked and the room spotless. A couple of minor things: more towels etc would have been nice and the coffee machine did not […] have filters. Also parking is limited. Read moreGenuine Expedia guest review
"Not so Quality Inn"
The room was clean but I was disappointed considering what I paid for the room. Cheap uncomfortable furniture, tho the bed was ok. The showerhead, which had a brochure claiming its greatness was clogged and had lousy water pressure. The claim of 4 HBO channels was false, only 1 channel came in and the rest of the network channels were fuzzy. The wifi […] was slow. The pool was unkept. This hotel is in a loud commercial neighborhood and that should be disclosed on your site. The elevator is the slowest I've ever encountered so we used the stairs. The coffee and condiments were cheap and only enough for one person considering we were in a suite, it was not sufficient. The front desk staff were, however very nice. Read moreGenuine Expedia guest review
"One night stay"
The area is not the greatest, with that being said it is very centrally located and easy to get to most places in LA. The room was very clean. The staff very nice and it is a great bargain. I will be staying there again as I have many trips to LA during the year.Genuine Hotels.com guest review
Towels smells, but no replacement because of no maid...Genuine Expedia guest review
"Had a wonderful stay at quality inn and suites."
The rooms where clean staff was friendly. Affordable convenient location minutes away from Hollywood walk of fame and universal studios Santa Monica pier was about 15 to 20 minutes away. The breakfast was good waffles and eggs pasties coffee juice etc. There's a seven eleven and chevron walking distance if you need something from the convenience store. […] I give this hotel two thumbs up. Oh and you get free parking. Confortable stay. Read moreGenuine Hotels.com guest review
"Convenient Location; interesting Neighborhood"
Room was Great; Comfy Office Chair; Fridge was Great. The neighborhood seems "interesting" but felt on the safe side. Would return if price drops a little.Genuine Hotels.com guest review
♡♡♡Genuine Expedia guest review
"Pay A Little More"
Observations: - ironing board was broken - could not be stood up - premium cable TV channels available did not match the list provided in the room (e.g. no Bloomberg, some HBO channels missing) - reception of some TV channels was very fuzzy - Wifi signal was strong in the room, but download speed was less than 50kbs - carpet in room was stained in spots - […] parking area did not feel secure, too close to street, down the hill from the hotel building - access to rooms is via an outside walkway (no interior hallway) - insect in the bathtub - towels felt rough, older, worn - furniture in the room was scuffed, appeared old, used, worn - commute to office was almost 30 minutes for < 3 miles - Breakfast - juice machine was not operational - Breakfast - small quantity / selection - pastries that tasted stale + free parking + free Wifi Read moreGenuine Expedia guest review
"Over-priced, very poor customer service!!"
Hotel staff was very rude to us. :(( They didn't care one bit about customer needs/ satisfaction. First they didn't agree on an early check-in and when we needed just a little time extension on checkout, they just would not budge. The one lady at the reception was quite indifferent. Our room was just OK and to even get there, we had to go thru a narrow […] pathway hauling all the luggage. Hotel location in middle of LA downtown is the only saving grace, otherwise, not worth it at all for the price they're charging. We totally regret being there. Read moreGenuine Hotels.com guest review
"Worst service hotel"
I've been in other Quality Inns before and make a reservation in this, but it was the worst I ever been, the service was awful, the lady in charge of the continental breakfast was pushing us to leave the room because she has to clean, the beds were so uncomfortable and I've got backache the next day, ugly tiny hotel with old rooms.Genuine Hotels.com guest review
"Ok for a short and cheap stay."
Room was clean and hotel was easy to get to. Parking was ok even though the area didn't seem that great. The carpet was ripped and the furniture was older and a little beat up. Won't stay here again. Front desk was friendly but didn't really want to go out of there way with anything. I asked if I could keep my luggage there a few hours after check out […] and they made a huge fuss and then said I can leave it in the lobby and someone would keep an eye on it. Doesn't sound very safe. Read moreGenuine Hotels.com guest review
Shower curtain poorly maintained water leaked from bathroom into bedroom. Told front desk ??? Room drabby looking!Genuine Expedia guest review
"It is convenience."
The location is convenience. But the wifi is bad.Genuine Hotels.com guest review
Not hospitable what so ever. Hotel staff was rude. It smelled. Bathtub had fungus and wouldn't drain. Man at the front desk(owner maybe) was extremely unpleasant and unocommadating. Never coming back.Genuine Expedia guest review
"Acceptable but overpriced."
Just realize you're getting a low-end hotel room and you'll be fine. First, the hotel manager wouldn't give us an early check-in when we called early the morning of our stay. Not a big problem. They only had one working elevator, so getting to our room on the 5th floor took a long time. The room was fairly clean and the bed was comfortable. The TV was […] spotty - many channels (ESPN, ABC, etc) did not come in. They were stingy with the toiletries - only one soap, so we had to rotate it between the sink and the shower. And the towels were super thin, which was probably to be expected at a low-end hotel. The shower curtain rail was broken, making the curtain drape down on both sides a little, causing excess water to spill onto the bathroom floor. Thin walls, so you're going to be hearing your neighbors in the morning. But, again, the bed was comfy and the air conditioner worked great, so I can't complain too much since I had a good night sleep. The complimentary breakfast was low quality. All in all, I wouldn't stay here again unless the price was under $80. Read moreGenuine Expedia guest review
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