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"Central location"Reviewed by a Hotels.com guest on May 6, 2012
The Convent Hotel is located on one of the main streets in Amsterdam and within easy walking distance to the Centraal Train station and Dam Square-so public transportation is a snap. The hotel is well kept and the staff is very friently. The one complaint about the staff is that they do not seem very knowledgeable about typical tourist activities in Amsterdam and we didn't find a concierge staff member to help with some of our questions. Our booking through hotels.com did not include the breakfast, which looked wonderful and was expensive, so we found a lovely little care within a block or two from the hotel for our breakfasts. Lots of tours seem to use the hotel, so the staff is very comfortable speaking in English with everyone.The entrance to the hotel faces the very busy street, but the rooms are all in the back of the hotel and are very quiet. We enjoyed our stay. I would suggest trying to get the breakfast included in the hotel price.
Reviewed by a Hotels.com guest on May 5, 2012
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"Easy walk to must see sights"Reviewed by a Hotels.com guest on May 5, 2012
The hotel was clean, nice, the staff friendly and helpful, especially the Concierge. The location was great, within walking distance of many restaurants, and things to see in Amsterdam.
""Reviewed by a Hotels.com guest on May 5, 2012
great location, but room was tiny and no A/C
""Reviewed by a Hotels.com guest on May 4, 2012
excellent location to the airport, service was excellent. Great to have a real "walk in" shower!
Location.
In the city center, this Amsterdam hotel stands along the banks of the Amstel River. Attractions within 0.4 km (0.2 mi) include Rembrandt Square, the Rembrandt House Museum, the Floating Flower Market, Begijnhof, and the Kalverstraat shopping street. The Rijksmuseum is about a 20-minute walk.
Hotel Features.
The hotel was built in 1883. A daily breakfast buffet (surcharge) is served in the breakfast room, with large windows overlooking the Amstel River. Boat tours (surcharge) depart from NH Doelen's private landing. The hotel also offers bicycle rentals and supervised child care activities. Other amenities include a cafe, gift shop, 24-hour front desk, an airport shuttle (surcharge), a multilingual staff, business and concierge services, 861 square feet of meeting space, an ATM, and complimentary wireless Internet access in the lobby. Valet parking is available (surcharges apply).
NH Doelen welcomes pets.
Guestrooms.
This historical Amsterdam hotel has 85 guestrooms, which can be accessed via elevator. Private bathrooms come with phones, hair dryers and makeup/shaving mirrors. Rooms include TV with satellite channels and pay movies, desks, in-room safes and complimentary daily newspapers. Wireless Internet access is available for a surcharge. Rollaway beds, minibars, childcare (surcharge) and daily housekeeping are available on request.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.
A Green / Sustainable Property - Third Party Certified
This property participates in Milieubarometer (Green Key), a third-party certification program that has been independently certified. Third-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An objective assessment of a company's sustainable tourism practices has been performed at this property by an auditor who is independent of the third-party certification program.
Breakfast is available for a surcharge. The hotel also offers room service during limited hours.
Some properties have extra fees for amenities or services that may apply even if you do not use them. Government fees or taxes also may be charged to you when you check in or check out. This property told us they will charge you for the following:
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
The bustling heart of Amsterdam, this district attracts hordes of visitors teeming from Centraal Station to Dam Square and its beautiful Nieuwe Kerk (14th-century). The oldest part of town, Oude Zijde, is famous for its Red Light District, but the University and the docks bring a different kind of colour and buzz to the narrow streets. Don’t miss the Oude Kerk, the Amstelkring Museum or the paintings in the Amsterdams Historisch Museum.
see all hotels in Amsterdam"Great location but small rooms"
The hotel is really well located, in downtown Amsterdam, close to nice canals, attractions, etc. The hotel is in a historical building. Because of that, rooms are a little small, but service is very friendly and things seem to work well.
"Classic Amsterdam hotel"
The Doelen has a lot of history, from Rembrandt to the Beatles... it's in a great location, with the Amstel flowing alongside the hotel, which is mere steps away from the flower market and canal crusies. Also, it's only a ten minute walk from Dam Square. Staff was very friendly and helpful. I had a great visit!
"super view .. may be the best in amsterdam"
this hotel was in the midle of af the city. museumplain, rembrandplain, redlight are maximum 1 km away in different directions .. :)
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The rooms are on the small side, BUT the area hat it in you don't spend a lot of time there. Way better being out and about in the area. All kinds of thing to do and going on.
"Ideal for those seeking old world charm."
Old hotel with old, warn furnishings, but clean and well maintained. It was ideally located in Central Amsterdam, within walking distance of all of Amsterdam's major sites and museums. Rates seemed high, given its old furnishings and small space.
Hotel is wonderfully located, but because it is in the university area, it was somewhat noisy at night. Like many European hotels, there was limited access to free internet. Our room was generously sized, and the minibar refrigerator made it easy to store food for picnics. Amsterdam is otherwise an expensive city for Americans these days!
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Hotel is rated 4 star but should be a 3. But still it is an acceptable stay.
"Not a good stay"
Despite the great location, this hotel actually dampened the time I spent in Amsterdam. The front desk staff that I dealt with (probably just a stroke of bad luck) seemed indifferent to customer satisfaction and actually a bit condescending. No WIFI (depending on who you ask, as one desk clerk said there was NO internet availability whatsoever, while […] another gave us vouchers that were only good for a half our in the lobby only). That is a huge downside for a hotel charging what they are. The rooms were dirty, wall paper was peeling, window sills noticeably damaged... The bathroom shower/tub leaked all over the bathroom, so every time the shower was used, the bathroom floor was flooded. At the end of the stay, the desk clerk didn't ask how the stay was; simply charged us the tourism tax, and seemed appalled that we requested our cab to the airport a bit earlier than anticipated. Once again... all of these things would be fine in a hostel, but this was a hugely expensive hotel... I would absolutely recommend staying elsewhere. Even if you're really not that concerned about anything but location, there are better hotels right around the corner. Read more
"NH Doelen - Amsterdam"
Hotel and staff were fine- location excellent if you want to be close yet quiet. Breakfast was a little pricey but that is Europe. Staff were incorrect when Museums opened which effected our day's plan, so just reaffirms the travelers credo- always double check yourself.
"NH Doelen"
Our recent stay at the Hotel NH Doelen was most delightful. The hotel is in a perfect location within walking distance of eveything we wanted to see and close to the Tram stop. Being right on the Amstel River was beautiful. Without a doubt the front desk staff was the most polite, upbeat, and helpful of any we have encountered. A big thumbs up to the […] Doelen and we would definitely stay there again. Read more
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"NH Doelen - Amsterdam - Single Guy"
OVERALL: **Great location, easy to get to most places of interest **Friendly staff **I recommend this hotel for anyone who wants to be near but not in the overly busy parts. **I think ideal for people who don't intend to spend much time in their rooms (honestly who would in this city!?), it's comfortable and cozy, but could feel "small" (like most other […] Euro hotels) after too long. STAFF: **Extremely friendly and helpful with recommendations. **If you arrive past 3am-4am you'll likely have to buzz the door and the night time desk clerk will come out from the back to let you in - not really a problem or delay. I actually appreciate that for the sense of security. ROOM **B+ size for European hotels. **It was clean. **My only gripe may have been the "quality" of the linens. There were tears and holes in some place, but it didn't bug me enough to request new ones, which I'm certain they would have provided no problem. LOCATION: **If you arrive from the train station don't let the cab drivers tell you that you can walk, it's too far (20-30 min walk). **I really felt the location was perfect - on the edge of the center, not too close to the 'scummy' parts of the RLD - close to venture to the south parts (Van Gogh and Rijks museums and the Holland Casino & Hard Rock) by a short 15-20 min pleasurable, scenic city walk. So definitely not a risky area. Read more
"Fine hotel for the price and location"
Hotel was very dusty - our belongings got very dusty while there. Also, wi-fi internet wasn't free in the room, but they did give us a free code when we asked, which was good for 30 minutes of use in the lobby area which was nice. Staff were pleasant and courteous. Hotel is very conveniently located in the city, close to trains, etc. Mattresses were […] very soft. TV was pretty old school, but we didn't watch it that much. View (even not on a canal side) was pretty good from the balcony. Read more
good stay overall i had a good time. only thing that got me a bit angry, was i put do no disturb sign on my door and they kept knocking it in morning lol. but other then that very friendly and welcoming staff :) safe neighborhood too, close to central subway which is about 20 minutes direct to airport. def would recommend this to a friend.
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"Good location but the rooms OLD!"
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"excellent service, great location, too much noise"
Hotel people are wonderful and helpful. Beautiful historic hotel, well-kept in an ideal location close to everything. Room is small by U.S. standards,but comfortable, bathroom tub is huge and great! Needs more closet space or dresser drawers. Noise outside goes on all night long. Close up the windows and it gets too hot in the room. Loved the hotel […] anyway. Read more
"Girls break"
we booked and paid for superior rooms and NO smoking, when we arrived we were put on the smoking floor in a standard room,,,it smelt and looked 100 years old...not happy with the reception staff they didnt even read our booking conditions,it was only because of the smoking room that we realised that we did not get a superior room....there were no extra […] beds in the rooms...no extra towels...no extra cups!! do you get my drift.... on a positive note it was a good location and peaceful... Read more
"NH Doelen Amsterdam"
I expected that hotel will be a bit better (taking into account the price), but in general it was quite good. Friendly staff. Clean rooms. Awesome restaurant next door to the hotel – it’s great to have a breakfast on open terrace sunny morning. Location is very good – 5-7 min walking to Dam square and Red Lights district.
"ok hotel"
Found the hotel no problem. Very good location for all local sights. Was disappointed with the room decor and size. Room wad not ready on arrival so was given an alternative as we just wanted to dump our bags and go out. The roim eas very old fashioned and although we had asked for a twin it was only a double. On a positive i will say the staff were […] very nice and helpful. Read more
"great loocation"
excellent location, friendly and helpful staff, hotel room generally good perhaps a little tired but no major complaints, i would be happy to recommend this hotel to other travellers
"breakfast"
not satisfied, very poor and out of quality (scrambled eggs...)
"nh doelen"
the hotel was very clean and we had a lovely greating from the reception staff on our arrival, all the staff very nice and made our stay very comfortable, would recommend this hotel if u like the quieter end , but short distance to the main attractions i mayself would stay again at this hotel
"Greate stay =)"
We are three boys from Norway who stayed at 313. We were orignaly just 2 persons but ordered a extra bed in the reseption, which they fixed right away. They were also fun but polight. The placement is perfect , you are not crammed in a part place, but you'l just have to walk 5 minnutes to be ;)
Overall a very good hotel with excellent staff and good location
"NH Doelen Amsterdam centre"
We stayed at NH Doelen over New Year and for 4 nights. We asked for and got a quiet room with views over the water. We loved everything about this hotel and our stay. Staff were extremely friendly and helpful; very nice room, slightly old-fashioned but we loved it -reasonable size, too; room rate via Hotels.com was great. We have previously stayed at […] Eden's American Hotel, twice, but thought this far nicer -and better value- in many ways and would come back here again whenever we can. Top marks to NH with whom we have stayed in other parts of Europe over the past couple of years. Great coffee shop adjoining, too. Read more
"NH Doelen - not worth four stars"
The location of the hotel is excellent but it is quite run down, the rooms are very small and the noise from the streets so bad that you can hardly sleep at nights. Not worth four stars - three at most.
"Nice Hotel, Great Location"
Price – reasonable for early in the week and over doubled from Thursday night. Location – great location. Walking distance to trams, restaurants and all attractions. Room – Beautiful bathroom with plenty of bench space. Very comfortable room although on the small side Staff – extremely friendly, English speaking and very, very helpful. Arranged a beautiful […] candle light dinner canal cruise – reasonably priced. Amenities – free wifi in lobby – not in room though. Read more
Good location for city centre, tiny old fashioned rooms.
"Nice value for money"
Too bad they don't mention city taxes of 4 euros per day. Safe is 25eur deposit.. Late checkout is extra 30 eur.. Nice view, very good location.. Wifi you can get from coffee company or from the lobby if you are in the first floor. Otherwise wifi is ~10eur/day..
"NH Doelen - AMSTERDAM"
My wife and I greatly enjoyed our stay at this hotel. I have no complaints at all and the staff were very helpful and friendly. We would stay here again.
"Doelen Hotel Amsterdam"
Very friendly and helpful staff allowed us to check in at 9.30 in the morning and even upgraded our room. The downside was that the mini bar was not working and the room was overdue a makeover but we had marvellous views over the canal which more than made up for that. Great location within walking distance of all the sights but just out of the hustle […] and bustle of the red light district. Would definitely use this hotel again. Read more
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"Beautiful Hotel"
I loved staying here ,the location was great as it is close to dam square.Lovely wee bars close to the hotel and the room was spacious and clean.It also overlooks one of the canals so a nice view.
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"The hotel nh doelen in amsterdam"
The hotel was very clean and the staff where more than helpful.And the location was great as it was close to dam square and beside a canal were we where able to sit and have a lovely cup of coffee every morning. BLISS.
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"Very friendly staff with a sense of humour"
Placed in a quiet yet cozy street in the centre of Amsterdam, the NH Doelen provides great service from friendly staff, that seem to enjoy their jobs--even if they don't enjoy it, they don't make it your problem. We, arriving late at night, were very tired, and filling out forms was the last thing we wanted to do. But the receptionist was very helpful […] and patient and we finished in no time at all. We then went to our room and found it to be the perfect size, with enough space to be able to move comfortably, but not too big or small--also keep in mind we ordered an extra bed. The bathroom was spacious and clean, and housekeeping was very generous with their complimentary toiletries. The room was also very accomodating, supplied with a kettle and safe--both worked well, bless them. The staff was very helpful when we wanted to find places to eat. They managed to track down an old memory from thirty-five years ago, which made our day! And while waiting for our dinner guest to meet us, we discovered a nice lounge to relax in, away from the lobby area. Overall, the NH Doelen was a very good hotel, and we would recommend it to anyone looking for a stress-free hotel. Read more
"nh doelen"
This has a terrific location, walking distance to everything. HOWEVER! This really is a run down, tired hotel but with modern day prices. Our room needed a total reno, the T.V. was so old, I half expected the Lucy show to come on. We did not try the very expensive breakfast, unable to secure local financing. In room coffee was a kettle you plugged in […] to a socket half way up the wall - had to put it on a chair to reach. Although the staff were top drawer, cannot recommend this hotel. Read more
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"Excellent Value for Money"
This hotel had excellent staff and is very well located to the sights and local economical cafes. The rooms are large and while relatively basic, have everything required. Highly recommend the canal "candle light tour" which can be booked through reception - far better value than any others we were offered and excellent service with wine and cheese […] on the boat. Happy Camper Read more
"Great location!"
They should renew the overall interiors of the rooms, they are pretty old compared to other NH hotels.
"nh doelen- perfect location"
i would definately stay at this hotel again.they are very friendly and helpfull there also the hotel is in a perfect location right next to rembrandtplein a great place for nightlife as escape club is there and also plenty of food outlets and there is a market sometimes in the square also it is right at the top of the main shopping street kalverstraat […] which has every shop you could imagine and goes right down past dam square and by cenral station.dam square is about a 7 minute walk from the hotel and central station about 10 to 15 minutes walk from the hotel.it was easy to find with the map we had and most people in the area know were it is.i could not fault this hotel in any way at all they were top class.thank you Read more
"NH Doelen - Noisy and a bit outdated"
The hotel location was good - close enough to walk to the majority of attractions, but not right in the touristy bit. However it is also right next door to the University and so is very noise, all night. We stayed for 3 nights (thu, fri, sat) in March and didn't sleep well on any night. Not only was there a steady stream of noisy people walking past […] the hotel all night, but heavy works outside the hotel start early in the morning. Other than the noise, the hotel is nothing special. The staff were helpful, but the furnishings and decor very dated. We didn't find the bed very comfortable and the room was small. There are much better hotels in Amsterdam Read more
"NH DOELEN AMSTERDAM"
We were very happy with our stay at the NH Doelen in amsterdam. The hotel itself is old but very well kept. We had a lovely room on the fourth floor overlooking the canal which has beautiful views. the hotel is very central just a minutes walk from the main shopping street and all amenities. I found the staff very friendly and helpful and enjoyed our […] stay at the hotel Read more
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This guest did not leave a comment.
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