Clarion Inn North - Richmond

The building is and needs some help, the breakfast is propbably the worst I have seen in some time.

Genuine Hotels.com guest review

It took awhile for me to pinpoint what bothered me so much about this hotel.It was clean pleasant typical Clarion. That being said, the resturant and bar they advertise is actually a diner next door. While we were picking up food we were told to make sure we park in front of our room so we could keep an eye on our car. Since our room was in the back […] by the woods and the place was very empty I think their advice was probably a good idea. It felt very remote and I only ever saw one other car in the back where we were. Nothing bad happened but it just felt uncomfortable. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Breakfast was lousy.No milk and no waffle batter available until a request was made at front desk. No fresh fruits and no fresh donuts. The waffle was like cardboard without taste or flavor. Cost too much for what we paid for.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I stayed in this hotel for one night for a business trip. The people at the front desk were very helpful and friendly. The bed was comfortable and the room was quiet and easily climate controlled. TV was a bit old and one of the lamps was broken, but was quickly fixed when I notified the front desk. It's right next to a large shopping center with a […] Diner attached and a Starbucks right next door. This hotel was a great value for the dollar. Read more

Genuine Hotels.com guest review

This was the most filthy hotel I have ever stayed in. Will never stay there again! No security outside doors do not lock. Dirty sheets and backed up toilets....nasty

Genuine Hotels.com guest review

The people were very friendly and accommodating. They had me booked for a smoking and I requested a non-smoking and she gladly changed it for me. However, the heating system was dreadful. The panel was laying on the foor, which should have given me a clue that it wasn't working properly. I laid awake trying to decide was it better to freeze or have […] my throat raw in the morning due to the dry air. I love to be warm and toasty, however that night I decided to freeze! I've spent alot of time in hotel rooms. This experience was near the bottom of my list. Read more

Genuine Expedia guest review

Decent motel. I was with my family for a day; we enjoyed the stay;

Genuine Hotels.com guest review

When It was time for breakfast there was no coffe, juice, milk or water to drink. Also the cleaning staff just walked in my room in the morning of check out with out even knocking. This was prior to check out time!!!!!!!!!! I understand that they want to get there work done but it should not be at the expense of the guest!!! This was the worst experience […] in staying at a hotel that i have had in years!!!!!!!!!!! Read more

Genuine Hotels.com guest review

Just needed place for night. Thought hotel would be closer to short pump. Did the secret hotel deal. Great price but not great location. But hotel was clean and staff was very friendly

Genuine Expedia guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The hotel is nice and staff at the front desk are very friendly. I would have rather had a phone call instead of a knock at the door with a quarter telling me I had five minutes to get out of the room. While the toilet didn't flush without lifting the lid to pull the cord, everything else was great!

Genuine Hotels.com guest review

I was very pleased with my one night stay. The room was exceptionally clean and beds comfortable. Front desk clerk was very friendly. There was a fridge in the room but no microwave..I would definately stay again.

Genuine Expedia guest review

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Genuine Hotels.com guest review

Actually, it was a little spooky. We requested a downstairs room and were sent to Building B We opened the outside door with our card key, went in and found our room, opened with a key. Inspected and decided it would be OK for a one night stand, un packed a bit. We went out the way we came in and the outside door was open, unlocked. We tried to see […] that it was locked and could not get it to lock. I walked back through building B, checking outside doors and then through building A. Some outside doors were open and unlocked, others were locked. We asked about it at the desk and the attendant said everything was safe, not to worry. I asked about changing rooms to be closer to the main desk and shw said there would be a charge for changing rooms because we had already un packed, not to worry. So we left and went on our way When we came back late in the night the back door to building B was still unlocked. We went in and locked our door after ourselves with dead bolt, etc. We had an OK night. No night visitors, no problems. I would have felt safer if the outside doors would lock behind us. We stayed at this hotel with our children about five years ago. It has gone down in quality. Smudges on the bedspreads. A bug inside my bed which I removed and killed. Someones underware and socks in the dresser. Rusty hangers in the closet. I cannot recommend this pace to anyone for another stay. Read more

Genuine Expedia guest review

This hotel really needs to be remodeled! The room was not dirty, just out-dated. The building was not inviting and it is old and run-down. It should not be in the same class as Holiday Inn, Hampton, and Mariott....it does not compare to it's "3-star" competitors. I came in from out of town and booked through expedia prior to my travels, I was dissapointed. […] At the same time the price I got was very good, so I dealt with it. If it wasn't for the price, I would have not stayed there. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

The check-in was easy and front desk clerk was helpful. We were given an initial room, which was dirty. There was hair in the bed and the bedside tables needed cleaning. They gave us a second room. It was worse. There was hair in the bed, a lot of hair on the floor, trash under the TV stand, a hole in the wall, and the bedside tables needed to be c […] lean. Read more

Genuine Expedia guest review

We were pleasantly surprised by the over-all cleanliness and quality of the hotel.

Genuine Hotels.com guest review

Stinky room

Genuine Hotels.com guest review

Complementary breakfast was crappy ! The hotel was good.

Genuine Expedia guest review

The hotel was clean and the staff were very professional, helpful and friendly. The hotel was convenient to stores and restaurants.

Genuine Hotels.com guest review

Hotel was a little run down. Not what I expected for a 3 star. Faucet on sink leaked. Toilet was one of those where you need to hold a button on the side for 5 seconds or so to get a decent flush. Microwave cord did not reach the plug-in. TV was older (not a flat screen). Remote needed to be re-set, but cable worked fine. Free breakfast of cereal, bagels […] etc. was ok. Found a cricket in the bathroom. Workout room had two nice machines and two pretty well used machines. Got this one through an Expedia deal, so the price was right. Read more

Genuine Expedia guest review

Eric, the front desk gent, and the neighboring diner, were about the best things going for this property.......and it's right at the interchange for I-95. The bed linens were disgusting and not even a note pad and pen were provided in the room. Their idea of a continental breakfast was a joke: not a piece of fresh fruit or yogurt in sight. The air conditioning […] unit in my room kept making so much rattling noises I awakened through out the night, and housekeeping didn't understand they were to empty my trash cans every day. As a self-employed businessman, the price was right. As a seasoned traveler, the property had little to offer. Read more

Genuine Hotels.com guest review

We used this hotel as a stop over for the middle of our trip. Staff was pleasant and room was clean. Only spent about 12 hours there and the price was very reasonable. Location was perfect for us being right off of 95.

Genuine Expedia guest review

clerk was not friendly at all, seemed like I was an inconvenience. Room (and hotel in general) smelled bad, like deodorizer over smelly rooms. Didn't like how you had to go outside to get inside - did not feel real safe. Worst was the grout in the shower - looked moldy. Would not stay again.

Genuine Hotels.com guest review

Enjoyable experiene

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Stayed for the races and was not impressed. Room was ok but the rest of the place was falling apart. Pool was closed and green,security doors did not work,lawn was unmowed,wallpaper was peeling in our room and the TV remote barely worked. There are brand new motels nearby with similar rates and I would recommend staying there over this place. Would […] never stay there again for sure. Read more

Genuine Expedia guest review

Dirty sheets toilet seats were stained and gross smelled of mold and curry! Horrible service they ignored us and didn't acknowledge us being in the lobby. Worst place weve ever been too We walked out

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The facility and service were below average. They did not have any elevator forcing us to lift all our baggage to 2nd floor. The cleanliness of the room was poor.

Genuine Hotels.com guest review

I was satisfied, clean room,comfortable! I was really happy with my waffle(waffle machine) at the Continental Breakfast in the morning. It is close to everything, could walk to places and it is so close to I-95, so it was convenient for me to stop for the night! The shower could of been a little hotter, but it was Summer, so it was all good.....

Genuine Hotels.com guest review

We had taken two rooms. The wallpaper was peeling in one room. In another the lamp was missing paint on the bottom. The linen was stained and the place had an unpleasant odor. The bathrooms were clean and the staff pleasant, so it could have been worse, but this motel has definitely seen better days.

Genuine Expedia guest review

When my family and I arrived we spend 30 minute waiting for microwaves to be installed in the rooms. Night stands and light bulbs were missing from the rooms and we had to search for towels. When we did get towels it was barely enough for the two rooms that we booked. I wouldnt recommend this hotel at all.

Genuine Hotels.com guest review

My stay at the Clarion fell short of the experience I was hoping to have. There were red stains on the sheets of one bed and red stains on the pillow case on the other bed. Of course this was one of the main reasons I rated this hotel as low as I did. Secondly the remote to the tv had no back piece it was all taped up and it didn't work so we had to […] get up and change the channel on the tv every time we wanted to change the channel. The desk said theyd send maintenance to fix it but they never did. Luckily we were only there overnight. Read more

Genuine Hotels.com guest review

The room was adequate for an overnight stay, but the bathroom had mildew between some tiles, poor quality of installation of tub and other fixtures; one lamp in room was missing a switch. It was OK, but my wife would have turned around and marched right out.

Genuine Hotels.com guest review

We have no complaints with our stay. It stated a three star hotel and that's what it is. The price was right, and we were very comfortable. Nice pool.

Genuine Expedia guest review

I reserved two rooms, check in was 3pm at 5:55 pm only one room was "ready". When we entered that room tere were no towels in the bathroom, no remote for the television, two of the three light fixtures were not working and the carpetlooked in need of vacuuming. When we notified the staff that was cleaning our other room next door we were told to call […] down to the front desk. When I attempted to do so the telephone was also inoperable. I went down to inform the front desk to notify staff and it wasn't until approximately 7:15 pm until the second room was ready. I will never patronize another Clarion Inn. Read more

Genuine Expedia guest review

Great Service, Clean Rooms, Great Location to 95-S

Genuine Hotels.com guest review

The room smelled bad; no shower curtain even after we called about it. The bathroom door had plaster or paint on it and just looked junky.

Genuine Expedia guest review

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Genuine Hotels.com guest review

Booked hotel because it had a pool (seasonal) and location was ok. Very happy with everything about the hotel, person who checked us in was helpful and polite. Exceeded expectations. Would stay here again.

Genuine Expedia guest review

Convenient location. Good room for the price. Close to interstate.

Genuine Expedia guest review

The hotel was dirty, the bed wasn't made neatly, and the towels in the bathroom looked as though they were just thrown on the towel bar. I wouldn't recommend this hotel to any of contacts. The employees were rude and didn't seem to happy that I complained.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The staff was exceedingly nice, and though the hotel has a strange layout and location, it was a perfectly acceptable hotel for someone passing through town. Clean, generally well kept, attached to a pretty good diner, and within walking distance of Walmart, fast food restaurants, and a gas station. Also, the pool was 9 feet deep, which my family LOVED. […] I would definitely stay there again. Read more

Genuine Hotels.com guest review