"Very big and nice for the price!"
I have stayed in MANY hotels in El Paso to visit the base, Ft. Bliss. This is by far the nicest "cheaper" hotel that I have stayed in. The lady at the desk was very nice when I checked in, and the room was huge compared to the other hotels I have stayed in. I got to the room and said my refrigerator wasn't working and within 15 minutes they called back […] and brought me a new full sized refridge! The staff was great. I will definitely stay again while visiting. Read moreGenuine Expedia guest review
"Convenient to family in town"
Overall, it was a very pleasant stay. Only wish you had some hot food for breakfast. After two days. The continental breakfast isn' satisfying.Genuine Hotels.com guest review
Stay was fine, however, our suite is in seriuos need of a better sleeper sofa, the manager told us it was bad and should be slept on by the children, not good!!!!!!! I imangine thet should all be looked at.Genuine Hotels.com guest review
I have stayed at this hotel a few times now. It's not great but the price is right and it's location is good. My issue was not having hot water. I would turn on the shower and wait 10+ minutes for hot water, none came. I stayed two nights and no hot water for either. I talked to the front desk and they said they would take care of it. They didn't check […] out the issue until I got back that evening. To fix the problem that night we turned on all faucets for 10+ minutes, finally hot water. The second morning and no hot water, this was still after waiting 10-15 minutes. I did what we did the night before, turn on every faucet. Hind sight, I should of taken one that night. Main issue: Problem was not resolved and or addressed in a timely fashion Read moreGenuine Expedia guest review
Convenient, fair price and great rooms.Genuine Hotels.com guest review
hotGenuine Hotels.com guest review
quick trip just stayed a few hours. slept very well, checked in at 1:30am! All was ready and quick! Got to bed very soon after check in.Genuine Expedia guest review
"Clean, comfortable room"
We enjoyed our stay, the room was very comfortable and clean. The staff were friendly and helpful. There is no elevator if you have a lot of luggage, otherwise a very nice hotel. We would stay again the next time we pass through El Paso.Genuine Hotels.com guest review
Furniture in the suite was old and worn. Lamp shades torn. Furniture needs a definite update.Genuine Hotels.com guest review
Hotel conveniently located, next to IH-10, central to shopping center, airport, downtown. Staff was friendly. Room was spacious. The kitchenette and large refrigerator was very convenient. Best value ever!Genuine Expedia guest review
Stayed in a King Suite, very nice clean room comfortable bed. Continental bkfst was adequate. My only complaint was the air conditioner was turned off when we arrived, it was 110 outside and our room took several hours for the to cool down to a comfortable level...I'm sure being on the second floor didn't help with that. Would stay again!!!Genuine Hotels.com guest review
This hotel was alright, but I guess I was expecting the suite with kitchenette to come with cooking utensils and some dishes. Not so. I don't really understand the point of having a kitchenette if nothing is furnished with which to cook. I guess if you were on a road trip and could pack along pots and pans and whatnot. I managed to snag some plasticware […] and paper plates from the breakfast room to eat with, but could not cook anything except in the microwave, which by the way was very old and tiny with only a wheel to set the time, no capability for power adjustment. Other than that, the room was fine. Seemed clean enough. The hotel is pretty far east on I-10, took about 15-20 minutes to get to UTEP with traffic. The pool looked nice but I didn't get to try it out. The tiny fitness room has a treadmill, bike, stairstepper, and weight machine. It could use a fan. Wireless internet was reliable, and breakfast was pretty good for hotel continental breakfast. Read moreGenuine Hotels.com guest review
You get what you pay forGenuine Hotels.com guest review
"Easy to find right off interstate"
Very friendly staff especially Veronica who worked at the front desk. Would be nice if other employees knew english so you didn't have to go to front desk to ask a question.Genuine Expedia guest review
"Close to all shopping and dining"
It was a great price for a suite we got, even just for one night comfy! I'd definitely stay here again.Genuine Hotels.com guest review
"Convenient location only!"
Room needed upgrading.. Room was smelly. Hotel needs upgrading overall.Genuine Hotels.com guest review
over all is good, the internet, you must cal a 1-800, and follow multiple steps to get it, the matress not to much firmness, the flat tv did not work to good to much interfirence, or the cable chaneles went down or both, rest of the hotel was okGenuine Hotels.com guest review
"Clean room and very friendly staff!"
Clean room and very friendly staff! Breakfast was good. Will stay there again.Genuine Expedia guest review
"Extra large Ramada Inn Room!"
You could livefor a while in this Ramada Inn room. It was like a suite with kitchen, flat screen TV which turned to face either the bed or living area. The living area contained a easy chair and hid- a-bed couch( which was very uncomfortable to sit on). The toilet/shower area was very quiet. When my wife was showering, I almost could not hear her.The […] breakfast area was very clean and well stocked.Great hotel. Read moreGenuine Hotels.com guest review
"A little tight"
The Hotel has seen better days but is OK. The beds are not very comforable and the pillows may not be for everyone (hard). Only double size beds are available and not large enough for two adults to sleep comfortably. The bathroom is tiny I did not like that we had to call each day to let the staff know we were leaving for the day so the room could be […] made up. We were never told that this is their policy and came back to a dirty room and no towels the first day. Parking is OK with each stall a little tight and barely large enough for each vehicle. Overall, it is passable. Read moreGenuine Expedia guest review
The sofa bed was broken.Genuine Hotels.com guest review
"It's seen its best years already."
Despite an obvious amount of money spent on upgrading and renovating the exterior of the hotel and all its rooms, you can't get past the location. Upon arrival, we were met by several children of long-term residents who were playing loudly in the hotel's courtyard. It's apparent that many of the guests at this hotel are supporting the area's gas and […] oil boom, which is great for the local economy, but makes this hotel feel more like a Super 8 rather than a Ramada. Sorry, but my family will not be staying here again. Read moreGenuine Hotels.com guest review
"Not bad at all."
Not bad for the price and location. No hidden surprises.Genuine Expedia guest review
"so-so at best"
Complained twice about no heat in the room - overnight temperatures in El Paso during my stay was in the mid-to-upper 30's. Desk clerk didn't seem too interested in my problem.Genuine Hotels.com guest review
"Great place for a family."
This was a great hotel for a family of 5. There was plenty of space for us to lounge and sleep. I would deffinately stay there again.Genuine Expedia guest review
"Good bang for the buck"
Friendly staff and decent room, good stay for the price. Close to shopping mall so there are many restaurants to choose from.Genuine Expedia guest review
Hotel does need a little maintenance (scratches, touch up paint). Decor is a little outdated. You have to walk outside to get to the lobby for breakfast or to get ice. Overall, this is a great value for the type of room (a suite) and the price.Genuine Hotels.com guest review
"Cheap but Dirty!!"
Our room was dirty...the couch wasn't even something you could sit on, it was like you were sitting on the floor it was so broken down. The bathroom was filthy - dirt in the corners of the room, nasty. The mattress and pillows need to be replaced - they are old and lumpy. Outside of the entrance was piled up wood - it appears they've spent money in […] the lobby that needed to be spent in the hotel...won't stay there again!!! Stepped out of our room to dog dropping on the side walk to our car - just nasty!!!Shocked that the rating was so high - don't trust the rating! Read moreGenuine Hotels.com guest review
It was fine.Genuine Hotels.com guest review
Everything was comfortable. Bed, shower, LCD tv. It was quiet and cozy. Couldn't ask for a better nights stay!Genuine Hotels.com guest review
Very nice rooms, recently redone in areas. The room was well kept, and the attendants were very nice and helpful. With my reservation my check in and out were very quick and smooth. Overall the stay was quite enjoyable.Genuine Expedia guest review
I wasn't sure what to expect when I first arrived because of the mixed reviews. However this hotel was AMAZING! The front desk attendant was very nice and polite. My room was extremely clean and was so nice! I stayed in a king suite. The kitchenette was roomy and nice. The couches and bed were very comfortable as well. The continental breakfast was […] also very good. I have never had such a good one at a hotel! This hotel is WELL WORTH the money. In fact I would even stay in it if the rate was higher. Best value so far! If you choose this hotel, you will not be disappointed!! I will definitely be staying here again and recommending it to others. Read moreGenuine Expedia guest review
When I walked in to the Ramada to check in I was not acknowledged or greeted while the receptionist was on a personal phone call. When I called the the custumer service line to make the complaint I was greeted with similar disregard. I did check in later because I did not want them to charge my card because it was too late to cancel my reservation. […] Had it not been for that reason alone I would have taken my business somewhere else that night. I spent remainder of time in El Paso at the Airport Marriottt, they have excellent service! Read moreGenuine Expedia guest review
"Easy to find"
This hotel was clean, the staff was nice. There was a variety of food choices for Breakfast: fruit, boiled eggs, toast, bagels, waffles, yogurt, cereal, pastries, etc. My only complaint was that the bed was a little hard. I slept well, but prefer a pillowtop or memory foam. It was one exit away from restaurants and shopping.Genuine Hotels.com guest review
I think it was awesome for the price you pay, the hotel is not a 5 start but everything works and works well, all employees are honest and friendly and ready to help you on wathever you need.Genuine Hotels.com guest review
"Great 2-3 day business hotel"
Very clean, and quiet hotelGenuine Hotels.com guest review
"Very Comfortable for the price"
It was a great place to stay with 3 small children. The double bed room we had also had a pull out couch that made thing easier. Love the large fridge and the kitchenette. Downside was the location - there is not a back exit to the close side street so you have to go up the access road to the turn around to get to downtown and it is kind of a pain to […] get across traffic but other than that it was wonderful. Read moreGenuine Hotels.com guest review
I love this place. For the price you can't beat it. Clean, spacious, great service. Kitchenette in room . Close enough to airport to be convenient but inexpensive. I will stay there again.Genuine Hotels.com guest review
Overall room size adequate, restroom very small, had to step out of room so other family members could get dressed after showering. Sofas old sunk in and torn, reported this to front desk. Breakfast was ugh not good at all. Swimming pool closed for cleaning, eventually reopened. All motel staff friendly, made stay easier to stomach.Genuine Hotels.com guest review
"Stay over in El Paso"
Upon check-in we walked into a moderinzed lobby. The front desk agent at the time was on a phone call and let us know that it would just be a minute while he finished up on his phone call. After he hung up the phone, he was able to assist us in getting our reservation and room key. We went to the room that was assigned to us and a housekeeper was in […] the room we were given. She let us know that it would be only 5 minutes longer until she was out of the room. Once she had left the room, we noticed that there were cigarettes and bags left on the table near the kitchenette. After investigating more, there were additional bags and clothing laid out; we had been given a room that already had someone checked into it. I went back down to the front desk and told a different front desk agent that we were given the keys to an already occupied room. He changed our keys to the room right next to the one we had tried to check into. The only "con" to the stay that we would have was that the room took a while to cool down. Other than that, the stay was great for us! Read moreGenuine Hotels.com guest review
"Nice hotel at a reasonable price"
The suite was nice with a compete kitchen, without pots and dishes of course. The kingsize bed was firm and comfortable. Air condition was cool. However, the sofabed and the chair are completely worn. Perhaps the cushion on the sofabed was filmsy to start with. I couldn't get up once I sat down into the sofa. So we didn't really have a comfortable place […] to sit other than the kitcken chairs. The continental breakfast was adequate and standard fare with cereal, bread and waffle. We only ate there one out of three days because I liked substantial breakfast. Overall, it was low price and quiet. I would stay there again. Read moreGenuine Expedia guest review
"Close to the Mexican border"
We were very pleased with the room. Room was comfortable, breakfast was good and room was nicely cleaned each of the 3 days we stayed.Genuine Hotels.com guest review
Nice large room, but sofa was torn and bed was very hard and uncomfortable.Genuine Hotels.com guest review
The room smelled like cigarettes even though it was a non-smoking roomGenuine Hotels.com guest review
Was about 20 to 25 minutes away from family members that we were visiting and only stayed 1 night, but the room and service were so good it did not matter the location or area of the city it was in. I enjoyed the visit and will stay again when in El Paso, Texas. Just wish I had more time on the trip to enjoy things better, but the little bit of relaxation […] we received was very welcome, thank you for the the accommodations. Read moreGenuine Hotels.com guest review
It was good the suit and is very confortable to have an extra bed sofa so we can stay more family members in same roomGenuine Hotels.com guest review
"My Wife LOVED it!"
Easy off and on to I-10 just blocks away from our destination. the breakfast was really good they had waffles, yogurt, fresh fruit, cereal and pastry's. the only thing was that it did not have an elevator and we traveled with our one year old and it was pretty difficult going up and down but the work out was good. we had an updated room looks like they […] are remodeling huge flat screen that you could see from where ever you were at we had lunch in the kitchen area and we just adjusted the t.v. and were able to see it from there. we are going back! Read moreGenuine Hotels.com guest review
It was a bad area and the people around us were up all night yelling. I was scared for my family's safety.Genuine Hotels.com guest review
Good for a night, maybe two, other than that I wouldn't recommendGenuine Hotels.com guest review
"New rooms are nice"
Just stopped one night on our way from Texas to California, and this location was a bit tricky to find, only because it was on the other side of the highway, between other businesses on an access road. Otherwise, the front desk was friendly and helpful, even called our room after check-in to make sure we had everything we needed. We got one of the newly […] renovated rooms with brand-new carpet, fixtures, and television. Very comfortable after a 9-hour drive. Small kitchenette, sitting area with sofa, and well-lit bathroom area were all nice. Read moreGenuine Hotels.com guest review
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