Holiday Inn Hotel & Suites Beaumont Plaza (I-10 & Walden) - Beaumont

It was a wonderful stay, the desk workers were helpful and friendly, the rooms comfortable, breakfast amazing. Just that you can hear your neighbors pretty easily. Otherwise, it was perfect.

Genuine Hotels.com guest review

Cigarette smell in lobby, too exexpensive for being too old, bed and pillows not comfortable,

Genuine Hotels.com guest review

Hotel was very beautiful inside. Beds and pillows were comfortable. Watched a couple get married in the lobby. Really enjoyed our stay.

Genuine Hotels.com guest review

Computers were down so took a long time to check in. No sheets, blankets, or pillows for sleeper sofa in the room. Took a long time to get sheets and a flimsy blanket delivered and they had no extra pillows. We asked for extra blanket and it never showed up.

Genuine Hotels.com guest review

Our room was very clean and nice, however we had to wait almost 2 hours after the 4pm check in for our room to be ready. We had booked in advance so they knew we were coming, yet the staff didn't even go to the room til 5:15 to clean. Once we got into our room, everything was great until I went to shower and the plug was broken. Not a huge issue, just […] more of an inconvenience. I really liked the hotel overall, I just wasn't too impressed by the front desk service. Read more

Genuine Hotels.com guest review

The bed was comfy, the bathroom felt dirty and had not been updated for ages! The staff was nice, the lobby nice. A big loud waterfall in the lobby. We were there for a concert and wanted an after concert drink. Lobby bar closes at 10:00 PM along with the rest of the town on a Friday night! It was ok for an overnight stay and very close to Ford Arena. […] It really needs to be remodeled though to be enjoyable. Read more

Genuine Hotels.com guest review

The commode did not work properly and the tv you had to turn on and off to get it to come on.

Genuine Hotels.com guest review

3stars? Dont think so. Atrium and lobby area was well maintained and beautifully laid out but bar area needs a good cleaning....Room, ok. Bed and bedding very comfortable with microwave and refrigerator. Could have done a better job with surge protector hanging freely....Bathroom in need of serious work. Not use to seeing rust on a shower pole or a […] wall in need of serious repair in a 3 star hotel..... Read more

Genuine Expedia guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Checked in Monday evening, waterfall in lobby was pretty but so loud you could barely hear desk clerk. Hotel just seemed dated and in need of a deep cleaning. TV only got ABC, no NBC, CBS, fox due to satellite issues. Maintenance guy came to check promptly but couldn't fix it. Cable channels all were fuzzy picture. Vomit in hallway covered in sawdust […] when I went to lobby at 7am. Vomit still there when I checked out almost 2 hrs later. Overall not great and will try a different hotel if I'm in the area again. Read more

Genuine Expedia guest review

We only spent one night but everything was nice and clean and maintained, the indoor waterfall is a little noise but it was nice to look at. We would stay again!

Genuine Hotels.com guest review

when we checked in the original room had a terrible smoked in odor. the front desk moved us to another room and were very helpful. I could not get the thermostat toturn on the AC so fortunately it wasn't really warm but the room never got comfortable.

Genuine Expedia guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Had a pleasant stay. The microwave and refridgerator in the room was a plus.

Genuine Expedia guest review

I liked it.... Didnt like the loud neighbors... Or the fact that the ac didnt work hardly.... Woke up sweating... But other then that.... It was ok....

Genuine Hotels.com guest review

I had booked a 2 room suite. Tried to down-grade to a single room when one adult traveling with us fell ill. The hotel would not switch us to a smaller room.

Genuine Expedia guest review

TV had sound only, no picture. I couldn't adjust the temperature in the room and the A/C was set to 60 degrees!

Genuine Expedia guest review

We could not check into our rooms at the time when we were susposed to get to. I had our made our reservations on April 10, 2012 and they said they were overbooked like that was our fault. We had to take a room with a king size bed instead of two double beds. I insisted on the other room having 2 regular beds that I would not accept it with a king size […] bed. IT WAS A MESS AND VERY FLUSTERATING. NEVER AGAIN!!!!!!!!!!! Read more

Genuine Hotels.com guest review

The hotel was easy to find and was a lot better than I expected. It was very clean and quiet. The staff was friendly and professional.

Genuine Expedia guest review

We arrived at night. The lighting was poor were we had to park. Would have felt safer with more lighting. But the hotel was nice and very clean.

Genuine Hotels.com guest review

The hotel was clean and quiet. There were several conferences including a cheer convention during our stay. The hotel was kept quiet after 9pm. Our stay was very peaceful even with two 12 yr old boys.

Genuine Expedia guest review

Very nice stay, staff was very attentive to needs

Genuine Hotels.com guest review

I stayed here while I'm doing long distance traveling. It was quite nice and reasonably good stay. I'm not sure there's any attractions for travelers but for me it worked well.

Genuine Expedia guest review

im planning for another soon. we enjoyed ourselves and telling friends and family

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Offered free high speed internet; but, was unable to get connected even with tech support.

Genuine Hotels.com guest review

Well I thought I was renting a 2 bedroom suite and I actually rented a 2 room suite which is 2 completely different things. Than the next morning at 9:30 in the morning the maid comes knocking on my door trying to clean my room. I had just went to bed at 4:30 so she did not do me any favors.

Genuine Hotels.com guest review

Keys never worked and every thing appropriate for kids to watch cost money and they couldn't plug in their dvd player

Genuine Hotels.com guest review

A/C unit very loud in room, no coffee in lobby @ 0800hrs

Genuine Hotels.com guest review

It was great place first class service.

Genuine Hotels.com guest review

Easy on/off I-10; sets enough off the roadway, so there isn't any road noise. There was a lot of activity in the main area, but they shut down the water fall and live music around 10 PM. It was a quite night's sleep. Recommend Pappadeaux restaurant for lunch or dinner, which is across the street.

Genuine Expedia guest review

A great place to stop right off of I-10 in Beaumont. Room and linens were all very clean. Staff was friendly. I'd definitely stay here again.

Genuine Expedia guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

We visited this hotel after my daughter had an outpatient surgical procedure. The staff was very helpful while trying to make her as comfortable as possible. They went out of their way on a holiday weekend to accommodate us.

Genuine Expedia guest review

Upon entering the hotel I was surprised by its grandeur and gilding. A large open atrium with tiered levels and a waterfall create a wonderful, grand ambiance. This changed once we entered our room. The room had the surface appearance that soon dwindled. The walls in the bathroom where filthy with dust and mold in the corners and grime around the light […] switch. The worst part of it all was the mattress. It was rigid and hard with little give. I have traveled the globe and this was hands down the most uncomfortable bed I have ever slept in. Read more

Genuine Hotels.com guest review

So first off I reserved a room with a king size bed and a sleeper sofa. Upon arrival the lady at the desk said it wasn't available and they only had doubles left. Well I had to take it and upon entering my room, I was blasted with the smell of urine! So I go back downstairs and tell the gal and she puts me in another room. I walk in and can't smell […] anything until I open the bathroom door and oh my goodness I can smell a sewage/septic smell. It wasn't hard core but it was enough to make me nauseated. It's late and I need to get some rest, so I close the door and go to bed. Oh my gosh I thought I was sleeping in a crib and an uncomfortable one at that! The bed was as hard as a rock! I hate to complain but management needed to know about this stuff. I spoke to the manager the next morning and he was very nice and understanding and wanted to make things right. He said he would give me points towards a free night but I told him I didn't want to stay in the Holiday Inn again. He said I could use any of the hotels under their blanket so I took him up on it. I appreciated that but still have to put in my review what really happened. I wont be staying there again. I will say though that they did have really good customer service from the front desk clerks to the manager so I will give them that. The hotel has seen better days though and either needs to be majorly overhauled or bulldozed and rebuilt. Read more

Genuine Hotels.com guest review

This hotel is very convenient for anywhere in the golden triangle. We were in Beaumont for a wedding and this was perfect for the church in Port Neches and the venue in Beaumont. The rooms are pretty up-to-date, a good size, and comfortable. They have free wifi, which is a huge plus to me (I hate being nickeled and dimed by high-end hotels for something […] that every corner coffeeshop has for free). The hotel staff are friendly and helpful (we got some great suggestions on where to eat). My one complaint would be the hotel's layout. The rooms are arrayed around an atrium with a huge waterfall fountain. This layout means that everything happening in the atrium sounds like it is happening right outside your door, so if there is say a girls soccer team staying at your hotel you are likely to hear all of their activity out in the lobby and corridors. However, the acoustics didn't interfere with a good nights sleep during our stay. We enjoyed this hotel and would recommend it to others. Read more

Genuine Hotels.com guest review

I always stay here when I visit family, and I can't say enough good about it. The rooms are neat and clean, the wireless is free, and the Atrium bar stays open late.the staff is super friendly. It's like a home away from home in Beaumont.

Genuine Expedia guest review

This hotel is tired. It looks to be 30+ years old and in need of a rennovation. The interior atrium is dark and dated. All in all it was expensive and not worth the money.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

I was impressed with the service overall. The registration was swift upon arrival and departure. The business center was open all night since I arrived late. I needed to store some food products after I checked out and would return several hours later to pick them up. The chef came out to get them and put them in his refridgerator for me. That was probably […] the most special service that I've ever had from a hotel. The hotel rooms, restaurant and other interior were very clean; the grounds were manicured and lawn freshly mowed. However, the driveway and entry could use some debris removal. Read more

Genuine Expedia guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

The hotel is conveniently located off of Interstate 10. Plenty of restaurants, convenience stores and family entertainment. On my visit...it was quiet and pleasant. As for the AC thermostat, another reviewer spoke of, you are able to change the setting. It is tricky. If you press and hold the up or down key for a few seconds, the display starts to blink, […] then you may set it to whatever your heart desires. I definitely plan on spending the weekend here, again. Read more

Genuine Hotels.com guest review

Holiday Inn I10 & Walden Rd is the great place to say for leisure or business. Also, it is in close proximity to the Lamar University Campus.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Hotel offered good value for money. The hotel is next to the interstate but the rooms are very quiet. Breakfast is affordable. Rooms are clean and offer lots of space.

Genuine Hotels.com guest review

Lobby and hall traffic to/from pool a little noisy in afternoon to late evening, but otherwise great. Room was clean and stocked,

Genuine Hotels.com guest review

The thermostat was locked in at 76 degrees. This is the first hotel that I have stayed in that did not allow a paying customer to adjust the temperture. There should be s tag or something stating that it's locked out and if the occupant wanted to get it adjusted, please contact the front desk. The television's remote could not access the rental movies […] offered and the channel list did not cohiencide with the channels. It stated there were 3 HBO channels, but I could not find them. Read more

Genuine Hotels.com guest review

This is a 1st rate hotel. Service, Facilities & Attention to detail made our stay very enjoyable.

Genuine Expedia guest review