Quality Inn - Hermitage

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Genuine Hotels.com guest review

Hotel was nice everything wasa little dated but clean and staff was very nice.

Genuine Hotels.com guest review

It's kind of a worn out place. It's minimally clean and does the job but it's not terribly comfortable. There are four workout machines, two are broken completely and one only half functions. If you need a crash pad and aren't particular this will do.

Genuine Expedia guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We stayed here specifically b/c they have a restaurant ON-SITE, but it is closed on Sundays, unfortunately this isn't disclosed through Hotels.com. Room was fine, but twice during the middle of the night someone tried the door to attempt to open it - doesn't make you feel very secure! Room was fine, clean and conveniently on the first floor as we requested. […] Closed restaurant was a big disappointment. Read more

Genuine Hotels.com guest review

Staff at the counter was very disappointing. Room was OK, breakfast was OK.

Genuine Expedia guest review

keep on going''''' don't bother to stop. the rooms are small. bath towels are like tissue paper

Genuine Expedia guest review

this was the worst stay I have ever had away from home! I booked a non-smoking room and got a smoking room. The hotel was so outdated and dirty. the door closed but was not secure. Other guests were loud through the first night and the police were called to a guest room the second night. the front desk was not very apologetic for the disturbance. we […] will not be staying at this hotel when we return later this year and will be sure to pass along our experience to anyone that will listen. Read more

Genuine Hotels.com guest review

Some cleanliness issues, non-working shower. terrible bunch of drunks yelling at 2 AM in parking lot and on my floor, swearing, throwing beer bottles. took an hour and a half to calm the situation down.

Genuine Hotels.com guest review

An onsite ATM would have been helpful, burnholes in the bed cover (a smoking unit) shouldn't be allowed to exist, and the front desk personel were responsive but not particularly pleasant in their demeanor. I would probably think further before staying here again. Not an unpleasant experience but notparticularly a good one either.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Non smoking rooms smell as bad as smoking rooms. Horrible service. It took 1 hour to check-in.

Genuine Expedia guest review

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Genuine Hotels.com guest review

Very quiet area. Not a problem with the staff or other guests.

Genuine Hotels.com guest review

This hotel could use some updating, but the beds and linens were comfortable, the room/bathroom was very clean and wireless internet was available (free). Continental breakfast was just fine for a breakfast included in the room rate. Parking was a bit scarce on Friday & Saturday nights because of the night club in the lobby area.

Genuine Expedia guest review

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Genuine Hotels.com guest review

This hotel is needs to be updated badly. The building and staff are totally out of touch with today's traveler.

Genuine Expedia guest review

Breakfast: the eggs were paper thin disks, coffee was like tar and milk starting to sour because it curdled when poured into the coffee. Hall had a urine odor.

Genuine Hotels.com guest review

the bathroom ceiling where caving in the carpet smelled and was very dirty. the sheets smelled like musty mold. i would never stay there again if the room was free. dont waste your money there. people running up and down the halls because of the bar very disappointing.

Genuine Expedia guest review

I was pleasantly surprised by the friendly staff and clean room!

Genuine Hotels.com guest review

Quiet, and well kept. Enjoyed the stay. Found the staff to be very polite and efficient.

Genuine Expedia guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

This hotel needed a makeover and the breakfast was average. However for the money I would say it was worth going back.

Genuine Hotels.com guest review

The lobby and other areas are in full construction as of Sept 2011.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

WE were told when we were arriving that our room was guaranteed through morning since we had booked online with a credit card. We were late for a reception so with that information I just said I will check in later as there was a long line and the front desk had one person moving very slow. When we arrived late in the evening from our reception, we […] were told the room we HAD ALREADY PAID FOR. A king bed, NO SMOKING room wasn't available. I asked how that was possible since I had already paid for it?????? The question feel upon deaf ears. It's a scam the way they book you in. We had to take a smoking room and my wife has allergies. The woman at the front desk said there wasn't anything she could do. The room smelled bad and was decorated in a lovely 70's retro. The problem is it's been that way since 1975. There are way too many choices out there for us to ever have to deal with Your chain of hotels ever again. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The room was clean at the surface, but less so beyond that. Staff was helpful and responsive. Bed was less than desirable - cheap king mattress. Overall satisfactory for a 2 night stay for convenience of location, price and nearby amenities.

Genuine Hotels.com guest review

Great location, easy access to hwy, only downside is our non-smoking room smelled like smoke...

Genuine Expedia guest review

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Genuine Hotels.com guest review

I have stayed at all the local hotels in the area when visiting family. I like the Quality Inn for location and price. The pluses are that it has a restaurant and lounge. The food at the restaurant is very good! The free breakfast is less than desirable. The rooms are clean and comfortable.

Genuine Hotels.com guest review

We stayed at this hotel for Memorial Day long weekend, the itself hotel was located right off the highway in addition it was very close to shops and numerous resturants. A few blocks away there was every resturant you could choose from. Plus more shopping centres. It was about a half hour drive from Grove City which was the main intention of our trip, […] but it was worth it. The service at the hotel could have been improved because they ran out of towels and the cleaning lady wasn't really interested in replacing them. The bathrooms are outdated but they are heated. Overall it's worth the money. Read more

Genuine Expedia guest review

The room and service was great but the free breakfast was horrible.

Genuine Hotels.com guest review

Check-in was quick and easy. It was my 2nd time back in a month. The room was clean and emolyees were all very helpful and polite . i would highly recommend.

Genuine Expedia guest review

The room itself was very good the bathroom size was really small though and there was a dirty rag left from cleaning it also in the bathroom. but they actual room was exetremly more than what I expected.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Not a great experience. The room was not particularly clean, the toilet seat and lid would not stay in the "up" position, the halls smelled very strongly of cigarette smoke and the continental breakfast was ridiculously overcrowded. Overall, not a pleasant experience.

Genuine Expedia guest review

I was very unhappy to find that the bar/restaurant was closed on a Saturday night after a long day of shopping. It wasn't just closed for the night, it was closed for new management set up so it had been closed for a while and may be closed for a long while yet. I had specifally chosen this hotel because of the bar/restaurant. The rooms are very outdated […] and our ceiling had very obvious water damage. It was clean and the staff were very nice, but I wouldn't recommend this hotel. Read more

Genuine Hotels.com guest review

Overall a nice hotel that was clean. The bathroom was a little small and dated. The toilet, sink, and bathtub were a yellow color. Also, our one sink plunger did not work, so it had to be removed to get the sink to drain. Really not a major problem, but enough so I will not give 5 stars for maintenance. The breakfast was simple, but nice. It included […] some eggs, waffles, sausage, muffins, coffee, juice, milk, and cereal. Nothing really special, but a much nicer breakfast, kn my opinion, than going to a fast food joint. Free WiFi also, what more could you want? Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We had stayed at this hotel on the way to the northeast are were pleased with it. The return stay was also good, the only negative again being the bathrooms needing to be updated but they were clean!

Genuine Expedia guest review

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Genuine Hotels.com guest review

We were satisfied with the room, it was clean and comfortable. The only negative thing I could see was that the bathroom could use an update but it was clean. We will probably stop there on our return trip from Maine.

Genuine Expedia guest review

Very disapointed at check in, interrupted the staff member from her dinner, continued to chew her food while checking me in. I had stayed before and the service and ameneties were not up to my standards but room was clean and service acceptable. Stayed this time because i would be close to family that i was visiting, but upon check-in, discovered that […] the restaurant was closed as well as the bar, when i asked what happened i was informed that they did not know "they just picked up in the middle of the night and left". I was informed that they offered free breakfast with room but the next morning when i went for the complimentary breakfast discovered that it was being served by middle easterners who barely spoke english, and they had no coffee, juice, bagles etc. i had to go to the front desk to ask for assistance. I had scheduled 4 days there, but called hotels.com to ask for assistance to receive a refund of the remaining 3 nights, immediately called the Raddison (accross the street and less than 1/4 mile away) (who originally had posted a higher rate for their rooms) to tell them about my situation at the Quality Inn and asked for a rate close to the one i was receiving at the Quality Inn which they met and immediately checked out to go to the Raddison. At the Raddison i received exemplary service with a beautuful room, my own balcony overlooking the pool area, delicious food (not complimentary, but i did not care), and would recommend Hotels.com to find a way to put them on your list of recommended hotels if not already. I appreciate your help and service to receive a quick refund of the remaining days at the Quality Inn, and would not recommend them in any way in the future unless their service is upgraded in every way. Also when i checked into my room on the ground floor at the Quality Inn and opened the curtains I noticed that one of the windows had been broken and was not replaced, but repaired with what appeared to be superglue, not much in the way of safety Read more

Genuine Hotels.com guest review

It was not good at all. The hotel was not clean and room was also smelly. Even when you walk in the hallway one can smell some bad kinda smell. The beds in the room were very uncomfortable . In the middle of night you may hear people shutting the door really loud. I was very very disappointed and would never use it . Very bad breakfast area and did […] not have healthy choices for breakfast....not even fruit. Read more

Genuine Hotels.com guest review

Only the Internet was not working was disappointed

Genuine Hotels.com guest review