"Staying here every Tulsa trip!"
My only complaint was one of the treadmills didn't work. Otherwise, super friendly staff, clean rooms and facilities, excellent pricing. We even required an additional room (we were not expecting this) and they were accommodating and fast.Genuine Hotels.com guest review
My family and I checked in at about 3:00 PM, we got to our room on the 9th floor and the key cards didn't work. So I had to go all the way back down to the front desk to have them redone. Got back tot he room and again the key cards did not work, so I went back to the front desk a second time to have them redone. Finally this time they worked. Opened […] the door and the room was alright a few minor stains on the carpet, the sink looked like it was cracked and the air was shut off even though it was 95 degrees outside. Went swimming and the water was extremely cold so we did not do that for long. Just as we were laying our heads down for the night we could here a noise from the room next to us, the first noise sounded like a dog moaning, the the next noise sounded like a water pipe vibrating. It went on and on for 15 minutes, we contacted the front desk and they sent someone up stairs to look into it. After another 20 minutes it stopped. The motel restaurant is way overpriced so we went out on the town to eat our meals. Then we had drunk people out in the hallway all night long yelling back and forth with one another, children who should have been in bed, were up with the adults. This was going on well past midnight. Read moreGenuine Expedia guest review
Room was very nice and comfortable.Genuine Hotels.com guest review
Family visit to Tulsa. My wife and 2 young boys enjoyed our stay. Only negatives are very slow drains in the tub and bathroom sink, and noise from the lower floors traveled upwards through the vents. Otherwise an enjoyable stay. very comfortable beds. Buffet breakfast was nice and reasonably priced. Close to so many good restaraunts and riverside a […] ttractions. Read moreGenuine Expedia guest review
Had to stay in a hotel due to a power outage... Was grateful to stay cool. However, was not satisfied with a few things.. Toilet ran all the time and I was next to the gym and pool which made for noise... Phone didn't work, took hours to get clean towels, had to stay a second night the hotel was not full yet they couldn't/wouldn't let me get a bigger […] better room...etc,,,etc Read moreGenuine Hotels.com guest review
"Very calming & welcoming."
Roomy, spacious, simply but comfortably appointed.Genuine Expedia guest review
"Needed a room after the storm"
We were in Tulsa, OK staying with family when a storm hit that knocked out the electricity. After waiting, and hoping, all day for the power to come back on, we decided late afternoon to get hotel rooms. Most of Tulsa had the same idea. Crowne Plaza Tulsa - Southern Hills was not our first choice, but it will be in the future. The hotel was completely […] booked with a lot of families and their pets who were displaced because of lack of electricity. Every single staff member we came in contact with was very friendly, helpful, and courteous. They lowered their pet deposit fee for this occasion, which was greatly helpful and appreciated. I would highly recommend a stay at Crowne Plaza Tulsa - Southern Hills. Their location is great for beautiful surroundings and close proximity to restaurants and shopping. Read moreGenuine Hotels.com guest review
The service was exceptional. The only negative was that we kept getting locked out of our room, which after the third time became annoying and inconvenient, especially with three small children. However, the staff was quick to bring up another key each time.Genuine Hotels.com guest review
PART BUSINESS AND PART LEISURE ... VERY NICEGenuine Hotels.com guest review
Very nice, clean and close to the aquarium and river. We enjoyed it.Genuine Hotels.com guest review
"nice hotel while visiting ORU"
nice stay would recommend to a friend..................................................................................................................Genuine Expedia guest review
"Crown Plaza Southern Hills"
We found the hotel and room in good condition. We had some trouble with air conditioning the first night and they promptly fixed it. Wish they would buy and install better toilets that are not so low to the floor. It could be problem for elderly and disabled.Genuine Hotels.com guest review
The front staff was helpful and friendly. The night custodial lady Maria was exceptional. Our bed cover was dirty, the room hadn't been vacuumed and it was evident. There were no soaps, toliet paper and not sure if the restroom was clean. Maria cleaned and changed everything on the bed and vaccumed through the whole room. She deserves double pay for […] having to do the day persons job. Read moreGenuine Hotels.com guest review
"Disappointing and not restful!"
We had to stay at the Crowne Plaza this trip to Tulsa since the Hampton that we usually stay at was full. We were placed in Room 502 which was next to the elevators but the problem was it was above the atrium and you could hear EVERYTHING going on down there night AND day including the Starbucks making lattes. Friday night we were kept awake until well […] after midnight with loud partiers and had called the front desk 3 times to report the noise. Finally security came to the room but couldn't determine where the noise was coming from. Early on Saturday morning, the people in the room next to us woke us up with loud talking and we could hear the atrium noise again. There was also someone smoking in a non-smoking hotel and I was awakened several times during the night with the smell as I'm highly allergic to cigarette smoke. I WILL NOT STAY AT THIS HOTEL AGAIN AND I GO TO TULSA AT LEAST ONCE A MONTH!!!! Read moreGenuine Expedia guest review
This hotel was exactly as pictured on the Expedia website. The room was very comfortable and I would definitely stay here again. Check in and out was a breeze as well.Genuine Expedia guest review
"Convenient and comfortable when visiting ORU"
Staff was great especially the breakfast staff in the restaurant. Great way to start your day.Genuine Hotels.com guest review
We enjoyed this hotel. They were friendly. The rooms were great. The breakfast was fantastic. I will go back if we go back to Tulsa.Genuine Hotels.com guest review
"Great hotel for anyone!"
This is the second time we have stayed in this hotel, and both times have been a wonderful experience. The staff is very friendly and accommodating. The hotel is very well kept!Genuine Expedia guest review
"My hotel stay"
My stay at this hotel was so awesome and enjoyable that it felt like a home away from home. Peaceful and very relaxing. Home sweet home! Thank you Crown Plaza Tulsa- Southern Hills.Genuine Hotels.com guest review
"31 minutes from the airport with no traffic."
Their web site states they are 15 minutes from the airport. Staff confirmed the time to travel at check in. This was the deciding factor on choosing this hotel. It was 31 minutes at 4:00 AM with NO traffic. We did not get the room we requested. The hotel was VERY noisy. Room Service was so salty it was near inedible. Normally we love staying at […] the C.P. but it fell short this time. Read moreGenuine Expedia guest review
There was a swimming meet in nearby Jenks. The hotel was full. Noisy til about 1030pm but that was ok - even with small kids. We were in town for a weekend away from home. The room was nonsmoking but the furniture smelled like smoke. Badly - made my wife cough. And there was no hot water for showers by 845am. Went to breakfast and back to the room. […] 930 - still no hot water. Unsure if related to swim meet or not - but the stay was not worth the price. If room did not smell like smoke and had hot water - no complaints. Read moreGenuine Hotels.com guest review
"Close to ORU"
The Room was nice and comfortable, clean and warm. The one thing I noticed that I liked, and this may seem trivial, but the hand lotion was the nicest I have ever received at a hotel - Good Job! Usually it is cheap, thin hand lotion that isn't worth the time to put it on.Genuine Hotels.com guest review
We stayed two nights due to the length of our personal event. By the way there was a group rate of which we were not offered. The first night was good up until the time we went to sleep. we found that the walls were pretty thin and could hear just about everything on our floor. We could not sleep due to the noise from some big piece of machinery of […] what we could not determine. That evening we also filled out your breakfast menu door hanger and marked the 6:00 am - 6:30 am box as we had to be at our event at 8 am. We hung it on the door as requested before the 1:00 am deadline. The next morning, we waited until 6:30 and did not receive any breakfast. We called room service to inquire about our order, the young lady (who could not speak English well) said that you didn't open until 6:30 and did not have our card anyway. She said that the front desk are to pick them up. Now why would you offer "in room breakfast", and at the earliest 6 am, and not be opened until 6:30? Hmmm? I can tell you that if we attend another event in Tulsa, we will not be using your facility. Read moreGenuine Hotels.com guest review
Our room was suppose to have a refrigerator in room and didn't have one .Genuine Hotels.com guest review
I found a cock roach in the room and the air conditioner was not working through out the hotel. It was miserable hot.Genuine Hotels.com guest review
""Nothing they could do""
I would have given the hotel a 4 across the board. However, when I made the reservation I requested and was told that I had a king bed. When i arrived a few days later i had two beds. I called downstairs after check in and the staff said there were no more kings and here was nothing they could do. Since there was nothing they could do, I'll remember […] that next time I'm in that area. I probably will not stay there again. Read moreGenuine Expedia guest review
"Tulsa, Oct 2012 Trip"
I enjoyed my stay. It was a very nice Hotel I would recommend to all travelers.Genuine Expedia guest review
older facility,updates would be a plus!.....location,location,location!!!.....4 stars!Genuine Hotels.com guest review
"Hilton Southern Hills - - Tulsa"
The location of the hotel and the Hilton name sold me on the property. When I arrive, I was surprised by the dirty floors in the lobby, elevator, and hallways. It made an otherwise beautiful property look old.Genuine Hotels.com guest review
"tulsa south hills close to maybee center"
great staff very conformable rooms soft beds great heated pool on 2nd floor cheersGenuine Hotels.com guest review
"The Hilton Southern Hills in Tulsa was perfect!"
It was directly across the street from the concert hall (Mabee Center) and was conveniently located to the highway! That is most likely going to be my choice for other events in Tulsa as well! They were very accomodating and hospitable! I highly recommend it! Vern!Genuine Hotels.com guest review
We had a nice stay. Everything went well while we were there. House keeping came knocking a little early, but quickly left when they saw someone was still in the room. The ladie's at the front desk did a fine job. Over all we had a great stay.Genuine Hotels.com guest review
"good location for casino stay"
The hotel was in fair condition. Located just across from River Spirit Casino where we went to see a concert. They advertised they had shuttles to and from casino, but when we asked for the shuttles we were told they had to check availability and would call us back. When they called back, it was going to be about an hour and a half maybe. That is why […] we stayed there, so we would not have to drive. Read moreGenuine Hotels.com guest review
If you are visiting ORU this is the place to stay! We have stayed here many times before and as always we enjoy our stay. This visit we felt the hotel had been cleaned better than previous times. We wish there was a breakfast option available but the location for us is most important!Genuine Hotels.com guest review
"Read the fine print!"
Air conditioned public areas= rooms with no real a/c or heat. This is not what you would expect from a Hilton. The water cooler that does not cool the room had a good inch of filth on the filter, the only reason we know that is because it was hanging off to the side, exposing the cooler system. The entrance and down stairs is nice, but enjoy it as you […] pass through because the room will not be as nice. I will not stay there again. Read moreGenuine Hotels.com guest review
"Southern Hills Tulsa, Oklahoma"
Nice hotel. The room was starting to show wear and tear. Friendly staff.Genuine Hotels.com guest review
"Handicap access in room limited"
Our pre-confirmed request for a handicap-accessible room was initially overlooked at checkin, and we had to change rooms. We were forewarned that a roll-in shower was not available; however, I did expect a shower wand--an inexpensive but vital piece of equipment for many people with various limitations. Aside from this loud complaint, I found the room […] quite comfortable, particularly the raised toilet which was a bit higher than some others. Read moreGenuine Hotels.com guest review
"comfortable overnight stay"
Very cleanGenuine Expedia guest review
"Not what I expected from a Hilton"
Super nice staff, except the night shift guy could answer no questions about restaurants locations, delivery or menus. Instead he shrugged and said that the gas station could lend me a phone book. Seriously. Even a no name 1 star hotel offers menus. Bathroom was tiny and there were none of the usual conveniences in other Hiltons. Like others have said […] no fridge, glasses, bucket for ice. We entended walking over to a convenience store and buying a cooler. Read moreGenuine Hotels.com guest review
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