Holiday Inn Plattsburgh - Adirondack Area

Enjoyed its location and the silence at night. A pricey area but had great staff and clean. I liked it so much and would return in a heartbeat.

Genuine Hotels.com guest review

Even with the upgrdes and construction going on it was well kept up and the staff was excellent.

Genuine Expedia guest review

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Genuine Hotels.com guest review

Only stayed one night, but found easy access, a friendly staff, and a modern, clean, and quiet room. Would refer to friends and will stay again.

Genuine Hotels.com guest review

Nice hotel with a small bar and pool table and darts. Comfortable, clean room...everything you need for a good hotel visit.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Close to everything, clean and nice polite staff have been there three times and will stay again.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Indoor heated pool was the best, you get out of the hot tub and jump into the pool and didn't get a huge shock from temperature difference. Clean and friendly.

Genuine Hotels.com guest review

renovations under way but not disrupting. confortable

Genuine Hotels.com guest review

The hotel was going under construction. The room was very nice and clean--other than the dust under the mircowave. I was not happy that the tv did not work. The front desk said it was down due to the cable in the area. The breakfast the next morning left a lot to be desired as well. The bagels were hard and not much of a selection. I would probably […] considered another hotel as there are many to choose from. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Although the property was being renovated, the condition and the services were very good, and we were quite satisfied with our stay. The management were careful to make sure that the construction was unobtrusive and everything was neat and in order. I am anxious to stay there again, as once the constuction is complete, the property will be even nicer […] to visit. Read more

Genuine Hotels.com guest review

The hotel was under renovation, which I totally understand, but at times it was inconvenient. The biggest complaint I had was that I called and asked for a different pillow as the one I had used the first night gave me a knot in my neck. They offer different types of pillows, just call and ask for one. So I did, and it never showed up in the 2 hours […] before I went to bed. I had to call the next day, and it came up right away. A minor inconvenience, but the rest was great! Location was great, especially since I had to travel 1/2 hour to work every day. It was good to get back into the area and have everything within 1/4 mile from the hotel. Read more

Genuine Expedia guest review

We had a real good experience staying here. Room was comfortable and clean with a good view for a reasonable price

Genuine Expedia guest review

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Genuine Hotels.com guest review

Hotel is currently under renovation. However, once it is done, should be excellent. Until then, don't expect much unless you are staying in your room the entire time of your visit.

Genuine Hotels.com guest review

This hotel puts forward a consistently poor product. Despite a renovation that focused on cosmetic updating to the outside of the hotel, the inside is an unmitigated disaster, is generally dirty, and is a very noisy facility. It's main feature is that it is centrally located -- but I can't wait until the Comfort Inn across the street (which burned down […] more than a year ago) is re-built to provide some competition. Beds are uncomfortable, food is nearly inedible, bathrooms are cramped and poorly designed and worst of all, the rooms are terribly overpriced for the level of quality. Read more

Genuine Hotels.com guest review

For the breakfast, it was very light, not enought choice for eating, in the morning for Sunday, somebody told us it was possible to have eggs and something else, but it was to late to order, we just finish eating. So maybe it could be announce .

Genuine Hotels.com guest review

I was very pleased with our clean, quiet, comfortable room, very large warm indoor pool and hot tub. The staff is friendly and helpful. It's located right between all major shopping. Would recommend staying here. The only thing that I wish would have been different is the continental breakfast that's included. If it was a warm breakfast instead of all-carbs, […] it would have been perfect. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I love the holiday inn plattsburgh thats why i always book for myself and my husband every summer. This was the first time I recommended my sister and her child to stay over school break but was so disappointed . The hot tub was not working, the mattress double beds (two) were so poor non of the 3 of us sleeped a wink.. and they were very disappointed […] with the breakfast selection. My husband and I are coming back in june..not sure if we should stay here again..:( Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

the hotel is OK. However, I wonder if anybody in the hotel business could get a better airconditioning equipment that is quiet., most of the hotels install a old style airconditioning which makes tremendous noise at night. Holiday Inn is not an exception. this demerit all the effort to serve the clients, when all we need is a quiet room for rest, not […] hearing laozy noise at night. everything else in this hotel is ok as I said before. Read more

Genuine Hotels.com guest review

We've been there with our 16 months old girl and we had a great time! Big pool, great hotel service and breakfast ok.

Genuine Hotels.com guest review

We stayed there for the night. It was perfect for us.

Genuine Expedia guest review

I'd rather prefer a smoke free hotel. Besides that everything was very well.

Genuine Hotels.com guest review

Overall the hotel was great. The breakfast could have been better, but no complaints overall

Genuine Hotels.com guest review

i really love it and i am welling to go back i did not want to leave :)

Genuine Hotels.com guest review

The hotel was great. The staff was very friendly and helpful. The pool was clean and the water was warm. I always try the Holiday Inn first whenever I travel and so far I am always very satisfied. I would definitely recommend and go back.

Genuine Hotels.com guest review

For sure, I'll return. We have enjoyed our stay there.

Genuine Hotels.com guest review

The room I was staying in was right next to the elevator and it kept me up all night. Everything else was great, just the noise was disturbing.

Genuine Hotels.com guest review

We were on top floor and the elevator was broken for 3 nights.

Genuine Hotels.com guest review

We enjoyed the stay, we will come again. Very Nice room.

Genuine Hotels.com guest review

The personnel was really polite when we arrived. The room was really nice and smell good . I have nothing else to say that we will go back at these hotel again .. thank you

Genuine Hotels.com guest review

The staff was very pleasant and helpful. The hotel was clean and comfortable. The location was perfect as it was close to everything. We had a wonderful weekend. I would recommend this place and would go backi again. Mike

Genuine Expedia guest review

POSITIVE Very spacious rooms Very confy beds Close to just about everything, airport, shopping, ferry to Vermont. Pool, hot tub and gym Very clean Fridge and microwave in the room Wifi Negative Had a late check out but they deactive your card at 11am automatically. No one told us Rooms are big enough to accomodate a small couch and coffee table. Would […] be nice. Would love a rolling chair for the desk. Read more

Genuine Expedia guest review

Nice for the price, free breakfast was simple but a nice inclusion. Room was better equipped then expected for the rate.

Genuine Expedia guest review

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Genuine Hotels.com guest review

My major complaint has to do with the breakfast. It is supposed to be until 10:30 but they began clearing everything as soon as we sat down (at 10:05.) By 10:10 the juices were being cleared; I had to get my coffee in the back... my son's cereal - I had to get it in the back room. Utensils... Gone... plates... Gone! Napkins... Gone!!! I had to ask for […] everything! I kept looking at my watch thinking it was really late, but it was barely past 10:10. We were supposed to be ther to relax and have a little bite & drink before starting our day, instead we felt rushed and felt as though we were annoying the girl that was clearing everything right in front of us. Pretty pathetic... Read more

Genuine Expedia guest review

very clean, the bed was very comfortable. There was only one staff at the desk when we arrived so check in was a bit tedious, but otherwise we had no complaints

Genuine Hotels.com guest review

Our stay was confortable

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We were very impressed by the cleanliness of the room and hotel in general. Service and accommodations were more than we expected. Loved the pool, jacuzzi and gym room. Even these communal areas were extremely clean. We will definitely be back!

Genuine Expedia guest review

Enjoyed our stay, the hotel is clean and the staff is friendly. The only thing that was negative is the fact that the beds were too soft. The hotel is well situated and easy to find.

Genuine Expedia guest review

Great hotel, great location... good continental breakfast! Nice big pool and hottub. The only downfall is that there are only 2 double beds and they charge for a cot $15.00 a night. With 4 people, it was a little tight.

Genuine Expedia guest review

Pool was a lot of fun. However, breakfast was less than ordinary. Staff was slow to refill bread, juice, etc. You must beg them to get what you want. Would go back because of the location but will eat breakfast elsewhere.

Genuine Hotels.com guest review

Best hotel in Plattsburgh! Nice gym, nice indoor pool & nice free breakfast included! Great value for the price.

Genuine Expedia guest review

Generally our stay was great, but there were little things that were unpleasant. For one it was soooo cold in the hotel, and it was hard to get a good temperature in the room. Also the bathroom fan didn't work, but since my partner didn't feel like changing rooms we didn't bring it up to the attention of the hotel (room #118) but I'm sure if we would […] have the situation would have been fixed promptly. Read more

Genuine Hotels.com guest review