"Nice Holiday Inn"
Only stayed one night, but found easy access, a friendly staff, and a modern, clean, and quiet room. Would refer to friends and will stay again.Genuine Hotels.com guest review
"Holiday Inn Plattsburgh"
Nice hotel with a small bar and pool table and darts. Comfortable, clean room...everything you need for a good hotel visit.Genuine Hotels.com guest review
Close to everything, clean and nice polite staff have been there three times and will stay again.Genuine Hotels.com guest review
"Awesome place with an awesome price"
Indoor heated pool was the best, you get out of the hot tub and jump into the pool and didn't get a huge shock from temperature difference. Clean and friendly.Genuine Hotels.com guest review
"not too too bad"
renovations under way but not disrupting. confortableGenuine Hotels.com guest review
I was very dissappointed in the service of the hotel. There was only 2 buggy's at a hotel with over 400 guests. That is not acceptable. The Continental breakfast was not even close to a continental breakfast. When I asked for an apple at 9:30am i was told that it was put away and cannot be accessed. I asked for the manager and the person said he was […] the manager for the breakfast area. Compared to other stays at the Holiday Inn this was the worse one and will not be returning to this location. Read moreGenuine Hotels.com guest review
Hotel was very clean. Staff was very friendly. Continental breakfast was nice,the only thing would have been nice, is if they had served hard boiled eggs with it as one of your choices. Our room was very comfortable. We would go back there again.Genuine Hotels.com guest review
We left our room at 9am and arrived back at 10pm at night and room had not been cleaned, garbages not emptied etc. Clean towels left out but not enough for the number of people in the room? Front desk staff apologetic but did not seem to want to live up to the Holiday in hospitality promise. Hotel food that we ordered was less than satisfactory. We […] have travelled a lot and stayed at Holiday Inn over the years this level of service was a first for us. Very disappointed. Read moreGenuine Hotels.com guest review
"Traffic is a little hard to manouver but it's ok"
It was good, little disappointed in the breakfastGenuine Hotels.com guest review
"Fun in Plattsburgh"
The hotel is very conveniently located and within a short drive from the Ferry coming across from Vermont. The room was very clean and spacious and the staff very helpful.Genuine Expedia guest review
"Hotel OK for the price."
Very close to highway therefore noisy, almost impossible to open the window because of the heavy traffic all night long on the highway. Room clean, hotel clean, nothing fancy but OK, enjoyed the large swimming pool. Food in retsaurant is not the greatest...Genuine Expedia guest review
"holiday inns in general"
recently stayed at Holiday Inn Plattsburgh, NY and Burlington Vt. both excellent spots to stay. My experience with Holiday Inn in general has been most positive. Clean, quiet, comfortable what else could you ask for and always a small fridge in the room for added convenience. Love you Holiday Inn, would like to say with you all over this world!Genuine Hotels.com guest review
"Hold the reservation!!!"
Had to chose another room when we arrived. Place was empty ??Genuine Expedia guest review
"Shopping and hiking trip"
Took a trip with shopping and recreation in mind. We stayed in Plattsburgh because it was very close to Burlington, Vermont's shopping and the Adirondack's mountains. Although the ferry to get to Vermont was $14 USD each way, it was faster than driving around lake Champlain. The hotel had great service, large king bed room, and clean facilities. The […] pool was nice and large, the hot tub nice hot, and the breakfast had lots of typical breads and cereals. Around the hotel was also lots of shopping/restaurants and the hotel itself is right off the highway so it was easy to find. Read moreGenuine Hotels.com guest review
"NOT A HOLIDAY INN EXPRESS"
Well the hotel is close to everything good thing. after the first morning of breakfast, I was told this is not a Holiday Inn express so therefore we had to pay for anything more than muffins, toast & coffee. Which even if you pay The elevator needs to be repaired old, but new carpet. there was a wedding and they put us with a baby which they knew from […] my reservation on the same floor close to the elevator. So when the wedding was over we had all the happy people coming back slowly since some stayed just outside our window speaking very loudly. So the baby was up several times during the night. He usually sleeps no matter what. This is the first time in a hotel he got up. So why didn't they put the wedding party all together, staff told me the where supposed to have 2 floors. Or maybe not next to the elevator. Very disappointed. Read moreGenuine Hotels.com guest review
It was fine . Hotel near by restaurant, shopping center et highway.Genuine Hotels.com guest review
"very pleasant staff, very clean, organized."
willing to help us, even the elevator gentleman who was involved in the housekeeping. Very much liked by my family, this hotel is very clean. thankyou.Genuine Expedia guest review
Response by Holiday Inn Plattsburgh - Adirondack Area Thank you for taking your time to write a review. We are glad to hear you found our staff very pleasant.
"CLEAN AND FRIENDLY STAY"
Rooms were clean.Great location for shopping. Bar and large eating area for breakfasts. The only thing missing was the scrambled eggs.Genuine Hotels.com guest review
Response by Holiday Inn Plattsburgh - Adirondack Area Thank you for your feedback. We appreciate your time.
"Holiday Inn a place you can always count on."
Every time I stay at a Holiday Inn I know what to expect and it never disappoints. Actually I always leave plesantly surprised.Genuine Expedia guest review
Response by Holiday Inn Plattsburgh - Adirondack Area Thank you for the encouraging feedback. We look forward to seeing you again!
"Amazing Hotel & Staff."
This was the nicest and cleanest hotel we have ever stayed at. My boyfriend and I enjoyed every minute of our stay. The staff was incredibly nice, and if we had any questions or problems, they would answer them and fix anything that needed fixing. We will definitely be booking this hotel again.Genuine Expedia guest review
Response by Holiday Inn Plattsburgh - Adirondack Area We are so content to hear that you enjoyed your stay. Thank you for choosing the Holiday Inn Plattsburgh, and we would love to see you again!
"Affordable hotel in Plattsburgh"
Dinning room not openned on Sunday night but you could be served at the bar or room service. Pillows are small. Staff very nice and manager as well.Genuine Expedia guest review
Response by Holiday Inn Plattsburgh - Adirondack Area Thank you for taking your time to write a review. We are glad that your found our staff and management to be nice. We looking forward to seeing you again!
"fun in plattsburg, NY"
Lovely room and service, great location and loads of safe parkinng. Comfortable bed, good towels and a great little fridge. Loved it.Genuine Hotels.com guest review
Response by Holiday Inn Plattsburgh - Adirondack Area Thank you for your great review. We appreciate your stay with us!
Reception desk staff were polite, pleasant and efficient, as was the staff in the breakfast room the following morning. The room was spacious, with a wonderful bed and linens. We also enjoyed the fitness room where all the machines were functional, and the huge indoor pool. It was a great stay.Genuine Expedia guest review
Response by Holiday Inn Plattsburgh - Adirondack Area We are happy to hear that you found our staff pleasant and efficient. We look forward to seeing your again!
"Close to all restaurants and shops"
Our stay was extremely pleasant. The reception greeted us with a wonderful smile. The choice of breakfast is great and the room is very comfortable.Genuine Hotels.com guest review
Response by Holiday Inn Plattsburgh - Adirondack Area We are so glad to hear that you found your stay pleasant!
Our stay at the hotel was great. The room was clean, the staff super friendly and helpful. We were right next to everything including the highway. Although we thought we might hear noise from the highway...we heard nothing and slept great. We are planning to stay there on our next trip. Oh and the hot tub after a day on shopping was wonderful!Genuine Hotels.com guest review
The apartment in which we stayed is next to the elevator, so have noise every time the elevator is use it all.Genuine Expedia guest review
"Not too bad but overpriced for what it is."
We found the hotel somewhat dated. The use of plastic glasses, older coffee machines, unkept grounds(except the front entrance), basic non-decor of the pool area, low quality continental breakfast - all issues that should be considered in the pricing of the rooms. We felt the rooms were overpriced for what the hotel actually is. We would recommend to […] our friends only if they get a good deal, otherwise no, there are other, less expensive hotels in the vicinity,with the same atmosphere and quality. Read moreGenuine Expedia guest review
"Easy to find"
Very satisfied overall... Clean, people are polite and attentive.the kids loved the pool and the relaxing area. I would go back anytime.Genuine Hotels.com guest review
Response by Holiday Inn Plattsburgh - Adirondack Area We are happy to hear that your kids enjoyed the pool area! Thank you for taking your time to write a review.
It was a very good stay :) The only negative point is that we were the room next to the elevator, so we heard it all night.The rest was awesomeGenuine Hotels.com guest review
"Clean hôtel !"
Nothing bad to say about this hotel. We spent one night there and everything went well !Genuine Expedia guest review
For the breakfast, it was very light, not enought choice for eating, in the morning for Sunday, somebody told us it was possible to have eggs and something else, but it was to late to order, we just finish eating. So maybe it could be announce .Genuine Hotels.com guest review
"Great hotel, great location"
I was very pleased with our clean, quiet, comfortable room, very large warm indoor pool and hot tub. The staff is friendly and helpful. It's located right between all major shopping. Would recommend staying here. The only thing that I wish would have been different is the continental breakfast that's included. If it was a warm breakfast instead of all-carbs, […] it would have been perfect. Read moreGenuine Hotels.com guest review
This was our second time stating at this hotel. We were given a room in the first floor. It was extremely loud. We could hear everyone in the corridor and the people in the room beside and across the hall from us. We requested a non smoking room and were given one, however the strong smell of cigarettes awoken us in the morning.Genuine Expedia guest review
Response by Holiday Inn Plattsburgh - Adirondack Area Thank you for the feedback, we will use it to improve our services! I apoogize for any inconveniences regarding the location of your room and disturbances.
"Holiday Inn accommodation"
Everything was fine, clean, comfortable, nice pool, etc. Only comment I have is that bathroom was small and lighting poor for applying makeup. Will book again.Genuine Expedia guest review
Response by Holiday Inn Plattsburgh - Adirondack Area Thank you for staying with us, we are so happy to hear that we will be seeing you again!
I love the holiday inn plattsburgh thats why i always book for myself and my husband every summer. This was the first time I recommended my sister and her child to stay over school break but was so disappointed . The hot tub was not working, the mattress double beds (two) were so poor non of the 3 of us sleeped a wink.. and they were very disappointed […] with the breakfast selection. My husband and I are coming back in june..not sure if we should stay here again..:( Read moreGenuine Hotels.com guest review
Clean, friendly and affordable ... exactly what a traveler hopes for. I'd recommend this hotel for families!Genuine Expedia guest review
Response by Holiday Inn Plattsburgh - Adirondack Area Thank you for taking your time to write this review!
"convinient location for shopping"
the hotel is OK. However, I wonder if anybody in the hotel business could get a better airconditioning equipment that is quiet., most of the hotels install a old style airconditioning which makes tremendous noise at night. Holiday Inn is not an exception. this demerit all the effort to serve the clients, when all we need is a quiet room for rest, not […] hearing laozy noise at night. everything else in this hotel is ok as I said before. Read moreGenuine Hotels.com guest review
"great place to stay"
We've been there with our 16 months old girl and we had a great time! Big pool, great hotel service and breakfast ok.Genuine Hotels.com guest review
"Perfect for us"
We stayed there for the night. It was perfect for us.Genuine Expedia guest review
Response by Holiday Inn Plattsburgh - Adirondack Area We are happy to hear that you found our hotel perfect for you.
I'd rather prefer a smoke free hotel. Besides that everything was very well.Genuine Hotels.com guest review
Overall the hotel was great. The breakfast could have been better, but no complaints overallGenuine Hotels.com guest review
i really love it and i am welling to go back i did not want to leave :)Genuine Hotels.com guest review
"easy access to shopping"
The hotel was great. The staff was very friendly and helpful. The pool was clean and the water was warm. I always try the Holiday Inn first whenever I travel and so far I am always very satisfied. I would definitely recommend and go back.Genuine Hotels.com guest review
For sure, I'll return. We have enjoyed our stay there.Genuine Hotels.com guest review
The room I was staying in was right next to the elevator and it kept me up all night. Everything else was great, just the noise was disturbing.Genuine Hotels.com guest review
We were on top floor and the elevator was broken for 3 nights.Genuine Hotels.com guest review
We enjoyed the stay, we will come again. Very Nice room.Genuine Hotels.com guest review
"Everything was close to us . just a walk a way"
The personnel was really polite when we arrived. The room was really nice and smell good . I have nothing else to say that we will go back at these hotel again .. thank youGenuine Hotels.com guest review
"WONDERFUL WEEKEND IN PLATTSBURG"
The staff was very pleasant and helpful. The hotel was clean and comfortable. The location was perfect as it was close to everything. We had a wonderful weekend. I would recommend this place and would go backi again. MikeGenuine Expedia guest review
Response by Holiday Inn Plattsburgh - Adirondack Area Thank you for the great feedback! We look forward to seeing you again soon!
"Holiday inn Plattsburgh"
POSITIVE Very spacious rooms Very confy beds Close to just about everything, airport, shopping, ferry to Vermont. Pool, hot tub and gym Very clean Fridge and microwave in the room Wifi Negative Had a late check out but they deactive your card at 11am automatically. No one told us Rooms are big enough to accomodate a small couch and coffee table. Would […] be nice. Would love a rolling chair for the desk. Read moreGenuine Expedia guest review
Response by Holiday Inn Plattsburgh - Adirondack Area Thank you for the feedback, we apologize for any inconveniences regarding the furniture in your room. We also plan on considering and sharing your suggestions with our management team.
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