Extended Stay America - Indianapolis - Northwest - I-465 - Indianapolis

Great Hotel For The Price ! Clean Friendly Staff. Close To Shopping & Dining ! Has A Craker Barrel In It's Front Yard ! Awesome Room ! Free WIFI !

Genuine Hotels.com guest review

I'm not sure they even knew we had a room. The room smelled badly. The floors, chairs and couches had stains. Wen to get a coffee cup and it was dirty. One of the worst hotel rooms I've ever been in. Room service never went into our room. Had to go down and ask for towels.

Genuine Hotels.com guest review

While the bed area was somewhat crowded, the rest of the room was extremely spacious and allowed for relaxation. The bed and the chair were quite comfortable. The Wi-Fi was excellent and the selection of television channels exceeded expectations. However, an unpleasant odor pervaded the hallway. In addition to the hallway odor, the continental breakfast […] was extremely limited. Nevertheless, the hotel was an acceptable choice for a quick trip to the area. Read more

Genuine Hotels.com guest review

BIG disappointment. The bathroom was not properly supplied with towels or toilet tissue and the toilet kept running after a flush. We were told we had to come to the front desk to receive towels and tissue, which were just sitting on the counter without any staff present. The morning before we checked out, an employee came by and inquired if we needed […] a late check-out...(but they couldn't bring us towels). Then roughly 6 hours after we checked out we realized we left our child's movie in the DVD player, and when we called the front desk we were told the movie was not there....We will most definitely NOT stay there again. Read more

Genuine Hotels.com guest review

Great rate. Room was okay. Had to ask for a different room as the first room wreaked of cigarette smoke. Second room was better but dirty dishes were found in the dishwasher and the cleanliness of the sheets was somewhat questionable. Also, the door did not shut all the way at the bottom. It looked like someone had pried it open at one point. It closed […] enough for security but at night it let in a lot of light from the hall. Really liked the quiet at night - heard very few noises from others. Room was great overall - felt like a small apartment, plenty of room to hang clothes and spread out. Bed was comfortable. Lots of amenities around the hotel but it takes at least 29 minutes to get to downtown. Very convenient to I-465. The guests I encountered, along with the hotel staff were very friendly. It made it feel like a home away from home. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Will visit again soon, great price for the amenities given.

Genuine Hotels.com guest review

I waited for a very long time just to check in they were away from the desk, the room was absolutely disgusting (dirty), the thermostat was broke and kept blowing out cold air , I was very unsatisfied with my stay

Genuine Hotels.com guest review

Smoke detector falling off wall. Key didn't work and had to get it redone. Had kids and put on third floor which resulted in complaints about stomping. Overall, a terrible family destination

Genuine Hotels.com guest review

We just needed a place to stop the night in the middle of a long road trip and could not get any rest here. The bed was so uncomfortable. I woke up with an aching back. The sink would not drain well, so there was always standing water and we had to brush our teeth at the kitchen sink. And the toilet would occasionally start running for no apparent reason. […] I would not recommend staying here at all. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

The carpet was awful. There was a lady crying walking out of the Motel We were uncomfortable nd decided to stay in another motel

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Nice place, suites are large apt types. Stood waiting to check in for a good 20 mins. No one was at the desk. Room smelled. Other then that was good.

Genuine Hotels.com guest review

Fairly well equipped, spacious rooms. Staff was extremely attentive to our needs and each treated us like their personal guests.

Genuine Hotels.com guest review

At least three weeks prior to my stay, I phoned the hotel to clarify the type of room I reserved, which was for 2 dbl beds. The confirmation said 1 queen. When I called to clarify, I was told the confirmation was an error and was assured there would be 2 dbl beds; when we arrived to the room, it was a King. It was already after 1 am, so we didn't make […] a change. Plus, the toilet tak lid was completely cracked into 2 pieces. Really? Why wasn't that replaced? Surely Housekeeping can see that. And lastly, the grout in the shower was black in several spots. Not a comforting invitation to hop in the shower. Probably will not stay here again. Read more

Genuine Hotels.com guest review

Hotel personnel not available when I called in middle of the night to report loud neighbors. Bathroom fan broken. No dishware in room. Breakfast taken down earlier than posted. A lot of noise in the hotel from guests. Will not return.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

A good location restaurants close by. The hotel was in poor condition. The so called breakfast was nonexistent. The front lobby was shabby and not appealing. The rooms were smaller than expected in an extended stay hotel with zero kitchen equipment no cups no glasess apparently these owners don't care.

Genuine Hotels.com guest review

This is the 2nd time I have stayed at this location in the past 8 months and I would go back again if I need to stay in Indianapolis again. We were upgraded to the larger "Suite" and had a lot of room to work from. The rooms were clean and comfortable. I had a smaller room last time so I got to appreciate the upgrade more I think. There are plenty of […] restaurants and stores right outside the door, so it is easy to get some food or something you forgot. Read more

Genuine Hotels.com guest review

Beds are junk But for the price it was just ok. Nice beds would have made all the difference in the world. Does need dome updating floors are stained and dirty looking

Genuine Hotels.com guest review

I enjoyed my stay , but It was difficult finding a employee to check in .

Genuine Hotels.com guest review

The hotel was not clean. There was no hospitality. I rented 2 rooms 1 for me and my wife, and 1 for my mom and dad. My mom had to immediately change her sheets she did not trust the ones on the bed. Our room door was ajar when we got there, did not trust that asked for another room. When we got to the new room the TV did not work. All of the RCA cords […] had been unplugged. Tried to call the front desk and the phone did not work. Went down to the front desk which was not attended finally found someone she was in the breakfast area watching TV and her cure was to give me another phone. I wanted to complain about the service then she informed me she I had to take it up with the front desk in the morning that she was only housekeeping. Terrible experience. Read more

Genuine Expedia guest review

This was an excellent hotel from a condition standpoint as it was very clean and comfortable. We only got to stay for a single night; however, it easily accommodated my family of 4. By the way, the king-size bed was VERY nice. The location isn't bad as well since it's close to many restaurants and has relatively easy access to the highway.

Genuine Hotels.com guest review

The entire place smelt like smoke and other horrible smells. Would never stay there or recommend to anyone.

Genuine Expedia guest review

motel was ok, hard to find on back street, need better directions right off 465 so could see and drive to place. the clerk was very helpful in that needed extra night early got that. no ice machines, but had large refg. in the room , but did not work all that good. had to fix the stove small burner to work. smoking in the room $200.00 fine if caught, […] and people were smoking at night in bathroom with fan running so smoke came up comon vent shaft into out room on top floor, complained to management so that stopped. the parking lot noise came up our outside wall so had to run fan on a/c unit to block noise. one a/c operated with wall t'stat the other contron on unit. they did not tell us as we tried to get one to work, complained about that, came back found the cover over control open and figured that one out. over all good stay would go back, price was ok, but that did not clean room after we got there had to ask for new towels. Read more

Genuine Expedia guest review

Nice at a good price

Genuine Hotels.com guest review

Had a wonderful room with a very pleasant stay. Service was outstanding and staff was great. Rooms were very clean and I would highly recommend a stay here.

Genuine Hotels.com guest review

Only there for the one night. It was very clean throughout except one hallway had a weird smell. The bed kind of let you melt off the side but other than that the room was very nice.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

When we checked in, our room was wrong. We booked a queen suite, they gave us 2 double beds. The pool was closed for no apparent reason in the middle of August. The vending machines were completely empty. It doesn't say on their site, but, if you stay less than a week, you get NO HOUSEKEEPING! No clean towels, no clean sheets, no bed making. If you […] want more towels you have to go to the desk & ask for them. There were stains on the mattresses, on the couch, & on the carpet. It was just overall pretty disappointing! I will never stay there again. Read more

Genuine Expedia guest review

Clean comfortable place to stay, especially for the price. New TVs, clean bathroom and the kitchen with a full size fridge is a plus.

Genuine Expedia guest review

There were some unusual guests. If it were more than just a business stay I would probably go somewhere else. Other than the guests it was a very comfortable stay for the price.

Genuine Hotels.com guest review

Room was very spacious and comfortable, clean and well maintained. Hotel staff was friendly and helpful. This was our second stay and we will definitely consider staying here again. My only critique is the free breakfast was a bit on the skimpy side, but it was free and you can't really complain much about that.

Genuine Hotels.com guest review

Forget this motel. There was inconsistent desk help (we had to call and whistle almost everytime we needed someone). The hallway carpets were worn and dirty, and needed to be vacuumed. There was a recliner in our room that I would have been ashamed to put out at a yard sale; dirty and so worn we wouldn't even sit down in it. The tub was incredibly slippery […] without any mat, and I almost took a tumble. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I rented this room for my parents and my daughter for Ice skating camp. It was a little ways away from the rink, but the businesses surrounding the hotel made up for their drive. They will stay there next time. They were extremely happy with their room

Genuine Hotels.com guest review

Facility was clean, convenient, economical and staff was accommodating for the most part. my rating does not reflect the one employee on the desk between 7-9 pm on Thursday evening who obviously did not want to work that night or did not value employment. I called to ascertain instructions to acceess wifi - the young lady did not ID that I had called […] the front desk; was curt and worst of all she was chewing in my ear. She was non-responsive when I inquired if she was indeed chewing. She provided the access code with no further explanation. I decided to give the code to my husband who is more computer literate than I and would know how to proceed, which he did. Read more

Genuine Hotels.com guest review

It was simply just ok...Not the cleanest, but not dirty. Not the neatest, but bearable. Just an OK place to stay. Nothing that impressed me. Slightly hidden and tucked behind some buildings. Drove around for 30 minutes before we found it. Wouldn't stay again.

Genuine Expedia guest review

The bed was very comfortable and it made me feel like i was in a mini apartment

Genuine Expedia guest review

Our stay was terrible. The reservations were messed up and we ended up with much smaller rooms than we needed. The original rooms that we were given were not cleaned from the previous guests. Because our rooms were too small, we had to use the pullout beds, had to ask for linens, were told "no pillows". Then the free breakfast was only bagels and coffee […] - no drinks for the children, not even water. Read more

Genuine Hotels.com guest review

nice, relaxing stay. Staff was always cleaning something when we left the room. Nice pool area, but could use more lounge chairs,

Genuine Hotels.com guest review

There was no shampoo or soap in room, other than that just a nice room - not great. But for the price not bad.

Genuine Expedia guest review

I was well pleased with my stay at the Extended Stay at I465 and Michigan Road. The access to the expressway was easy, and traffic at this area was not crowded. The local resturants were good and there was a good selection. Shoping was close by.The pool was nice. My room was by the elevator and I could hear the equipment, but it was not noisy. The only […] issue I had was that the bathroom sink faucet water temp could not be adjusted; the handle was stripped. I would recommend this hotel. Read more

Genuine Hotels.com guest review

Room was nasty, blood on pillows and mattress... Burns on bathroom floor...

Genuine Expedia guest review

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Genuine Hotels.com guest review