Holiday Inn MOUNT VERNON - Mount Vernon

Hotel is beautful. Beds quite uncomfortable. Staff need to have better people skills. Front desk RUDE.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

This hotel is perfectly acceptable, but not for the cost. It shows its age. It is clean, the staff is friendly, it is quiet, but it reeks of mold and dust. This may be indicative of a problem that has happened recently (there were signs about some kind of water accident) but I can't imagine they are going to fix it anytime soon. The odor is dramati […] c. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

This is an older hotel but they are working on upgrading it. The fitness room was just remodeled and is great! Good service.

Genuine Hotels.com guest review

Hotels.com helped make an adjustment on my reservations and my trip worked out great.

Genuine Hotels.com guest review

Front desk clerk was very friendly when checking in Breakfast was good

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

to much for the room no fridge or microwave for medicine Breakfast was poor had better value at Days Inn at Thanksgiving time. we'll not use it again

Genuine Hotels.com guest review

Good place and convenient to the interstate. Clean rooms and good breakfast.

Genuine Hotels.com guest review

Overall great quality and price. Good breakfast.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Haved stayed previously and have noticed a smell in the halls and room. Breakfast was less than average. Would have been nice to know road construction closed the exit resulting in about a 25 mile out of the way trip. Hotel was not concerned. All in all, not my best hotel experience.

Genuine Hotels.com guest review

Was there for one night, people were friendly, food in restaurant was good, breakfast was real good. If I did business in the area I would gladly stay there again.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Stayed here with my kids because of the pool. it was filthy and there was mold around the entire brick border. The water in both the pool and hot tub was dirty. The bed was one of the most uncomfortable I ever slept in.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Rooms was fine for a single night stay. Breakfast included was nice, but quality was average. Did not like the room fan turning off and on at night, so make sure you set it to low on.

Genuine Hotels.com guest review

This is the nicest Holiday Inn I have personally stayed at. The atrium was beautiful with a nice stone fireplace and sitting area. The hotel was clean and new. The pool and hot tub were clean and well maintained. If I am in this area again, this is where I will stay.

Genuine Hotels.com guest review

For the price you would've expected a better quality hotel. I called ahead to make arrangements for an early check in (Noon) due to the needs of my special needs child. The night shift clerk I spoke to was very helpful and accomondating and told me there was indeed a room available. When I got there to check in the day shift was rude, letting me know […] I wasnt guranteed a room early no matter what I was told and "dont I realize it's Saturday" the dayshift claimed it was a hard day for an early check in.. After a 5mn lecture from the rude front desk girl I asked her to just look and see if there was a room saved as i was told by the night shift there would be and sure enough there was. So the rudeness was uncalled for. The jacuzzi didnt work, the pool was cold and the wifi in the rooms didnt work. Nothing was fixed when requested. The area is great lots of places to eat and the hotel had a large hot breakfast that was free, that was the only thing that was good about this hotel. I would pay the extra $10 and stay somewhere else. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Tub was slow draining, bed and pillows were uncomfortable. Service desk was nice and friendly.

Genuine Expedia guest review

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Genuine Hotels.com guest review

Our stay was fine but when we arrived we were given key to room and when we unlocked door there was still other peoples stuff in there. thankfully that was all we saw. turned around quickly and went back to desk. that made us a little uneasy wondering if that could happen to us and if it did would person be honest or would they go through our stuff

Genuine Hotels.com guest review

nice stay breakfast ok hot tub and pool area poor hot tub not real therapeutic pool area dark and cool towels were awesome tho very soft!

Genuine Hotels.com guest review

need curtains that close. The lights outside were very bright.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

If you a staying in a pet room, it is clean when you first walk into the room. The more you move around the smell and dandruff in the carpets is horrible!

Genuine Expedia guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The Holiday Inn Mt. Vernon has been well maintained over the years and is very comfortable. Worth the few extra dollars to stay here. Although located next to Interstate 57, little to no traffic noise is heard in the room. Bathrooms are slightly dated, but it does have one of the better shower pressures I've had recently. All in all, when I go back […] to Mt. Vernon, this is where I'll stay. Read more

Genuine Hotels.com guest review

My fiance and I only spent one night at this hotel during a long road trip. The hotel was pet friendly, which was a huge plus. Lots of restaurants and amenities nearby, which we would have enjoyed if we had stayed longer. The complimentary breakfast was good, complete with eggs, ham, and sausage (not just pastries).

Genuine Hotels.com guest review

Room was musty and damp. Breakfast was cold. Overpriced for the accommodations.

Genuine Expedia guest review

Pet Tolerant , not Pet Friendly!

Genuine Hotels.com guest review

Nice hotel for an overnight stay with the family. Pets are accepted for a fee. The on site restaurant was reasonable and the food was good.

Genuine Expedia guest review

satisfied

Genuine Hotels.com guest review

Good value and great location. Only complaint is the breakfast buffet was too limited and food was below average

Genuine Hotels.com guest review

The hotel was a little old fashion, smelled a little like smoke and our carpet in our hotel room felt a little dirty to me where I had to keep on my sandals. Overall the hotel was clean, breakfast was good and nice staff. I would stay there again.

Genuine Expedia guest review

The location was perfect. I can't complain about anything my stay exceeded my expectations!

Genuine Hotels.com guest review

Our family of four needed a stop over during out travels, this hotel was perfect. Decent sized pool and an outdoor patio adjoining it for lounging. Hotel was updated, clean, comfortable and and exactly what we needed...only drawback was that wi-fi was only available in common areas, regular Internet connections available in all the rooms tough.

Genuine Hotels.com guest review

The room was spacious and clean. The pool area was also nice. Breakfast was very good and had plenty of space for guests to sit-which is a benefit that many hotels in our recent stays has not had. We would stay here again.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

bad food when ordering room service

Genuine Hotels.com guest review

My family stayed the night in this place while on the way down to florida. It was a good price compaired to the places located around it. It was clean and the staff was helpful. We are generally low maintance travelers so I didn't look for things like dust in the vents and other such nonsense.

Genuine Hotels.com guest review

Too dark, need more light bulbs and of a higher wattage. HVAC had a hard time keeping up. Very muggy. Nice beds.

Genuine Hotels.com guest review