"Nice but odd sounds"
The center is quite pleasant but there were a couple of things that were a bit annoying. When checking in there were cricket sounds in the lobby. Fine if you are on a camp out, not so much inside. The hallways and rooms were spacious, clean and pleasant, but there was the sound of a large heating and cooling system (or bus) that went off every 3 or […] 4 minutes the entire night and morning. So, restful it was not. Finally, after checking out prior to 10 a.m. I saw coffee being offered behind me. But all 4 pots were empty! Take them away if coffee time is over. Final insult to a sleep deprived stay. Read moreGenuine Hotels.com guest review
Great location and proximity to Farm Progress Show and the main drag (Duff Ave) in Ames.Genuine Hotels.com guest review
"Excellent Location to Iowa State University"
Enjoyed my stay at Gateway; afforded me the opportunity to spend time with Grandson as he settled into his dorm to begin freshman year at Iowa State University!Genuine Hotels.com guest review
"Perfect night sleep"
Room clean and inviting. Great service. Amazingly comfortable bed.Genuine Hotels.com guest review
Staff was very friendly and courteous. Food in the Iowa Stater was excellent. Grounds are GORGEOUS! We will be staying here again!Genuine Hotels.com guest review
Very courteous staff, lovely spacious room, very comfortable bed and great breakfast buffet in morning.Genuine Hotels.com guest review
It would have been nice to have a refrigerator in the room and not for rent.Genuine Hotels.com guest review
Great rate for room!!Genuine Hotels.com guest review
"Beautiful hotel and grounds"
Great place to stay. Easy to find. Parking lot could be a little bigger, but not too much of a problem. So glad I got to bring my dog. The sheets in our hotel were stained (we were told it was burn marks from the press), but we called, and they came immediately and switched them out. They also gave us 4 breakfast buffet tickets. Restaurant and pool […] area was awesome. I did notice though that my dog immediately starting smelling the corner of the bed skirt so I am assuming someone else's dog had peed on it. That kind of grossed me out because I doubt those get washed very often if at all. Read moreGenuine Hotels.com guest review
Pool was very small and over crowded. The facility was great for wedding and reception. Spectacular food!Genuine Hotels.com guest review
"Close to University"
This property is very conveniet to the University. The room rate was suprisingly low for the amenities of the facility. I highly recommend this hotel.Genuine Hotels.com guest review
"*The standard in Ames*"
For years, you just cannot beat Gateway in Ames. It was packed when we were there but the rooms were still quiet. The front desk was helpful and the best word to describe the place is -- comfortable. Lots of good memories there.Genuine Hotels.com guest review
Our stay was very comfortable and I would recommend and stay there againGenuine Hotels.com guest review
The stay was great! I certainly will stay here again,Genuine Hotels.com guest review
i liked the hotel. However on first night the bedsheets did not appear to have been changed as my wife and i pointed out to hotel staff.Genuine Hotels.com guest review
Room was noisy just next to elevators.Genuine Hotels.com guest review
Very close to Iowa State UniversityGenuine Hotels.com guest review
Hotel was nice for an older hotel and the staff was great, very good service.Genuine Hotels.com guest review
We thought the hotel and room was very clean and nicely maintained. The beds were also very comfortable. Only complaint from my daughter was the lack of a refrigerator.Genuine Hotels.com guest review
ACCOMODATING, GREAT SERVICE, VERY VERY COMFY BEDSGenuine Hotels.com guest review
This hotel is very dated. Front desk staff never made eye contact and spoke to the ground... Had to ask girl to repeat her questions several times. Wi-fi and cell signals were spotty at best.....room had a view of a concrete wall..... No joke open blinds .... It's a concrete wall.... Room smelled of moisture like a damp basement. Couldn't find a power […] outlet in the entire room. So I moved the couch to get to the plug in for the lamp......that was a mistake.... Threw all that trash and grossness into the hallway around 12:30 am ...... Still there at 10:30 am.....not a reason for me to stay there again with other newer options available in Ames. Read moreGenuine Hotels.com guest review
"Very nice facility"
Nice room, very courteous check in staff. Could not get a king bed, but got a double queen. Very nice and also gave us vouchers for breakfast since they could not get us a king room. Something I didn't expect. Would recommend this if you want a nice, upscale hotel.Genuine Hotels.com guest review
"Great location and helpful staff"
We were in Ames for college orientation at Iowa State. We arrived @ 10:30 p.m., after driving 5 hours through stormy weather. We were greeted pleasantly by two young men manning the counter. They were a efficient and processed us quickly. They were very helpful with directions and suggestions for stores, eating establishments, etc. I was extremely impressed […] with the great service at that late hour! Our room was clean, spacious and plenty of lighting. We did not have a fridge or microwave, but that was not an issue for us. We ate breakfast in the Iowa Stater the second day; it was very good and again well staffed with efficient, friendly servers. For our needs, this was a great hotel. We will definitely stay again! Read moreGenuine Hotels.com guest review
"Close to ISU"
Was a great place to stay while in town for orientation.Genuine Expedia guest review
"Great location, great rate!"
The location was great, couldn't be better...so close to the ISU campus. Nice walking trails to explore around the area. Clean room overall. Beds are extremely comfortable! A few words of criticism I would say are that it would be nice to have a refrigerator included, they have the space. Also, the walls are paper thin. I could hear people on both […] sides of me going to the bathroom. The fitness center needed to be cleaned really bad...it looked like that had been skipped for some time. Read moreGenuine Expedia guest review
"it was okay"
No refrigerator plus they charge for a one and they charge for a roll away. Pool had a 6 foot deep section too deep for my kids. No free breakfast that charged as well. Just an old hotel and old fashioned that is charging for many things that are free at every other hotel.Genuine Hotels.com guest review
"Close to ISU"
First night of stay was on a sold-out night, and did not receive the type of room we requested. Hotel said this was because we booked through Expedia and not directly through them. I guess the rule is that if booking through a 3rd party site - they do no have to honor room requests. We wanted a room with 2 queen beds (we had 3 adults) and we received […] a King bed room which was all the hotel had left. They did accommodate us however with a rollaway that barely fit in the room. The next night we were able to move to a room with 2 queen beds which worked out fine. Read moreGenuine Expedia guest review
We've stayed at this hotel about 5-6 times in the last 2 years. During this stay, the first night was not a good night. The walls seemed very thin. About every 45-60 minutes from 11PM to 2PM we could hear people in the hall. They weren't trying to be quiet so we could hear everything - even the swearing. We felt like we didn't get any sleep. The second […] night was much better. No noise from the hall. Read moreGenuine Expedia guest review
The hotel was great. The bed was wonderful! Wish they had a Starbucks....Genuine Hotels.com guest review
The staff was friendly. The smell on the third floor was not. It smelled like stale old smoke. The beds are extremely hard. It was very difficult to sleep on the beds. The air conditioner worked well. Restaurant was very good. Staff was excellent. Exercise equipment was in great shape. Over all stay was okay. The hotel didn't offer anything that would […] make me come back there again. Our son may be a student there in another year. We will be coming back up there in the next year. I hope this helps you. Read moreGenuine Expedia guest review
"In correct location for our needs"
It was fine. We needed a location close to a small town where we attended an early-morning funeral. I met our needs.Genuine Hotels.com guest review
Overall excellent but many TV channels did not work (e.g., CNN, HBO)Genuine Hotels.com guest review
"Enjoyed our stay"
This was the perfect hotel for us. They had a nice pool, spa and free internet. The staff was wonderful and our room was very nice.Genuine Hotels.com guest review
"Close to the ISU campus where the Wedding was"
Great we stayed there before and it was really close to where the wedding and reception was.Genuine Hotels.com guest review
You get a very solidly built hotel with no between room noise & a nice campus setting to run or walkGenuine Hotels.com guest review
The Gateway Hotel has a very nice lobby and pleasant staff. I was allowed to check in 5 hours early, and allowed to swim in the hotel pool past closing time. I had a very nice night there. The only thing I found unpleasant was the food and service at the restaurant. The breakfast buffet was $12.50 for food that's normally offered free at other hotels. […] It wasn't very fresh or good, and the service was poor -- it was hard to get my server's attention to get some syrup! Read moreGenuine Expedia guest review
"Visit ISU student"
Excellent hotel. Wonderful bed. Not good shower head water pressure. Other than that good place to stay.Genuine Hotels.com guest review
"Nice hotel, conviently located near Iowa State."
We didnlt see much of the hotel. It was nice and clean. The staff were very friendly and helpful with directions. We ate breakfast at the restaurant-very good and reasonably priced. Would recommend this to friends.Genuine Expedia guest review
"Nice hotel very close to Iowa State University"
We stayed at the Gateway Hotel during a campus visit. The hotel was nice, clean and comfortable. The staff was exceptionally warm, polite and friendly. We ordered room service at 9:45 at night, just 15 minutes before they stopped serving, yet the person we ordered from was good-natured and accommodating . ..and our food was delivered to us in less than […] 15 minutes! The same was true when we ordered breakfast the next morning, our food was delivered quickly by a cheerful staff member. We plan to stay at the Gateway Hotel again during our next trip to ISU in June. Read moreGenuine Expedia guest review
Excellent - woulld stay there again!Genuine Hotels.com guest review
"Nice hotel and helpful employees"
Nice hotel and helpful employees Nice hotel and helpful employees Nice hotel and helpful employees Nice hotel and helpful employeesGenuine Expedia guest review
"Close to ISU, clean, and friendly staff"
My room was very clean, and housekeeping was good about changing the sheets/towels out every day when it was convenient for me and my guest. The staff is very quick to respond to any requests. Overall, a very good experience.Genuine Hotels.com guest review
"Gathering of old I-state friends"
Great time...loved the I-State atmosphere! We had a great time.Genuine Expedia guest review
I nice hotel. I especially enjoyed the restaurant, which came in handy after a long day of work.Genuine Hotels.com guest review
All personnel were friendly and helpful. Food at the restaurant was very good. Only problem: there were 2 lights that didn't work. The one in the ceiling over the drinks counter and the corner light by the chair. I always stay at the Gateway when I need to be overnight in Ames.Genuine Hotels.com guest review
Paid for a room with King size bed. Was checked into a room with 2 double beds. The hotel told us there was one king size room available and tried to put us into a room that had not been cleaned. The sheets were not even changed and the coffee pot was full of old coffee from the previous stay. Had this not been booked through hotels.com instead of directly […] with hotel I would have demanded a refund. We were given two drink ticket vouchers because of the mix-up to the hotel bar that was already closed at the time we checked in. Very very disappointed with this stay. No other attempt was made to compensate for the mistake. Read moreGenuine Hotels.com guest review
Got a deal on Hotels.com and our stay was very comfortable and a super value.Genuine Hotels.com guest review
Hotel staff was wonderful-very helpful in choosing late night dining. Beds were awesome. Could have refrigerators in the rooms to increase the rating. We were right next to the elevator, which was the main downfall as you could hear it dinging all morning when people were leaving the hotel or going to breakfast.Genuine Hotels.com guest review
We were only there less than 12 hours, but the bed was very comfortable, the room was spacious and clean, and the front desk staff were very friendly. We will stay again soon!!Genuine Hotels.com guest review
"Iowa State Basketball"
Great time!Genuine Hotels.com guest review
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