"Accommodating as can be"
The hotel staff went the extra mile to help meet a surprise requirement that I discovered just before check-in! Delighted to stay at the Gateway whenever I'm in the area.Genuine Hotels.com guest review
"Where there's smoke, there's fire"
The hotel caught on fire and though we were able to stay at the hotel it was a pain in the tail getting our money backGenuine Hotels.com guest review
"Would stay again"
Hotel was very clean and staff was wonderful. My scheduled taxi pickup for next morning called at 1:00AM to cancel. I tried finding alternatives online but naturally had difficulty finding someone to answer the phone that had service in the Ames area at that time of night. At 2:00am I went to the front desk to ask for transportation suggestions. They […] called and arranged a taxi pick up for me! Read moreGenuine Expedia guest review
"Would definitely stay here again!"
Hotel was very clean and staff was extremely helpful. I arranged a taxi for the next morning to take me to my meeting, only to be called at 1:00am to have it cancelled. I searched for alternatives on line but could not get anyone on the phone at that hour. At 2:00am I went to front desk to ask for suggestions on who to contact. They made a call and […] arranged everything for me. Only criticisms I would have would be that the restaurant on site is a little pricey and I had a hard time getting my room warm enough but this Florida girl may just not be used to the cold weather! Read moreGenuine Expedia guest review
They let us stay a little later while I attended a meeting. We really appreciated that.Genuine Hotels.com guest review
"Gateway Hotel and Conference Center"
Pulled into the Gateway on evening of 12/30/2013. Asked if the restaurant was open and told "no- they are closed" Then saw the signs litterally all over the hotel stating the hours of the restaurant - they should be open! Air conditioning in room was brutally noisey - had to unplug it during the night. When reported to the front desk the following morning […] - told "oh - I'm sorry". That was it. All luggage carts (2) were broken. Lobby entrance doors were broken. Read moreGenuine Expedia guest review
The room part of the hotel was excellent. The restaurant was clean, but the breakfast buffet was not worth the money it cost us. The food selection was limited for a buffet and the food was cold. I got my coffee when I was done eating. We came back to the motel around 10:30 and it was New Year's Eve. We thought we might be able to get a drink at the […] motel but there was no place to do that. We might stay there again, but may also look for a place that has a bar and a better restaurant. Read moreGenuine Expedia guest review
"Perfect hotel for family get-together"
We had three families gathering to celebrate a college graduation and an early Christmas. The desk staff was extremely helpful and managed to get us into 3 adjacent rooms, even letting us check in early. The rooms were large enough for us to gather together, and we particularly enjoyed the spa and pool area for relaxing fun. Another plus were the extremely […] comfortable beds. We would go back to this hotel. Read moreGenuine Expedia guest review
clean and comfortableGenuine Hotels.com guest review
"OK but not for a long stay."
I think this hotel is very clean and nice. However, I was disappointed that they did not provide a microwave or refrigerator in the room since they did NOT provide a continental breakfast. This would seem a courtesy given the length of our stay (we were there for a week). The restaurant could possibly even offer a discount to hotel guests as well since […] there was no continental breakfast provided (prices were a little on the high side). I was also disappointed that they did not have a laundry room available. They did offer laundry services, but there was a fee for this. Overall, if I were coming to stay a single night, possibly 2, I would say this hotel is very nice and clean! But for an extended stay, I will not stay there again as it does not provide all we need for that comfort. One last thing, I do commend the restaurant for doing a great job providing Gluten Free meals (customized when asked) that were delicious! Well done Iowa Stater Restaurant! Read moreGenuine Expedia guest review
We stayed in a king suite and it was very nice. Room was clean and bed was very comfortable.Genuine Hotels.com guest review
"close to the venue we were going to"
We had a great time staying here. The only thing it lacked was a shuttle to our venue.Genuine Hotels.com guest review
"Clean, very comfortable and quiet."
I booked the stay on Expedia, and found when I checked in the cost would have been (~$20) less by just phoning the hotel and not booking through Expedia. What happened to low cost guarantee? It should be easier to insure that the Expedia cost is actually lower. The hotel and room were great.Genuine Expedia guest review
We traveled from northern Illinois for a college visit. The Gateway Hotel and Conference Center is conveniently located near Iowa State University. Friendly and helpful staff. Will stay here again.Genuine Hotels.com guest review
The hotel was great!Genuine Hotels.com guest review
"Lack of hot water."
I have stayed here before and was satisfied with my stay. My only complaint is the lack of hot water during my most recent stay.Genuine Hotels.com guest review
"close to events center"
I thought we had booked a king bed, but we got a 2 Queen. That was ok though, not a big issue. Elevator may have been a little slow.Genuine Hotels.com guest review
"Great Conference Center structure"
Hotel well structured to separate different conference groups and meetings. Excellent restaurant - wide selection, fair pricing and very good quality of food and preparation.Genuine Expedia guest review
"close to football stadium"
We stayed here for family weekend at Iowa State University...kids loved it...very clean!! Will stay again! Only disappointment was the breakfast buffet at the hotel restaurant, food was very dry & bland...could have played hockey with the "biscuit pucks"Genuine Hotels.com guest review
"Gateway Hotel, Ames Iowa"
I have stayed at this hotel numerous times and have never been disaapointed.Genuine Expedia guest review
Room was OK. Heating and cooling system very old, no thermostat but just a dial from red to blue. Nice TV but HBO, ABC and CBS did not work. Pretty plain room for the priceGenuine Expedia guest review
"Comfy bed and close toUniversity. Buffet is delish"
Very convenient to University. The bed was very fluffy and comfy!! Clean and spacious room. QUIET!! ...and I was on the same floor as the restaurant! The morning buffet is not included but is very good! It opens at 6:30 so gave me plenty of time to eat and watch the sun come up through the large windows and beautiful gardens.Genuine Hotels.com guest review
"In Iowa State Territory"
It was great!Genuine Hotels.com guest review
"perfect for wedding reception"
The beds were very comfortable. It was convenient to stay at the location of the wedding reception. Front desk staff was very friendly.Genuine Hotels.com guest review
Love this hotel, clean, friendly and everything you want is at your fingertips. Food is great!Genuine Hotels.com guest review
The staff was extremely nice and accommodating. Room was clean. We had a comfortable stay.Genuine Hotels.com guest review
"Simple, quick stay"
We were there for a wedding and our short stay was perfect. There staff did a fabulous job on the wedding we attended. The food was great! Our room was quite comfortable and was perfectly clean. Hard to find anything to complain about.Genuine Expedia guest review
"Nice place to stay for a college visit."
Just minutes away from ISU campus. Here to get my college student moved in.Genuine Expedia guest review
Great place - and SO much less expensive than the hilton. Stay in the executive side...a bit better than the towerGenuine Hotels.com guest review
"Nice hotel, very clean and quiet."
The hotel was very nice. The restaurant had good food, but really bad, untrained staff. They were overwhelmed by everything. We had long waits for service, water, drinks and food. They did not know the menu.Genuine Expedia guest review
"Lovely Gateway to ISU"
I've stayed at the Gateway for years for business trips to Ames. Now we stay here because our son just started ISU. The facilities are in tip top shape, lovely décor and inviting staff. Kudos to the alumni of ISU for providing such a wonderful place.Genuine Expedia guest review
"Close to Iowa State University"
Very clean, large rooms. Beds very comfortable. Nice restaurant and bar. Nicest hotel we've stayed at to visit the university!Genuine Hotels.com guest review
Gateway Hotel Staff very attentive and helpful.Genuine Hotels.com guest review
"Fantastic as Always!"
Another visit to ISU and another great stay at Gateway. After moving our daughter in, especially appreciated the comfortable beds :) And even during move in week, noise levels from hallway are not noticed much in room. Appreciate morning coffee in the lobby as well! Desk staff very accommodating and willing to answer any questions and help. Will plan […] on staying again for our next visit this fall. Read moreGenuine Hotels.com guest review
"college visit with a great hotel near by"
Visiting the local University and found this hotel and was very pleased. The room was very spacious and the beds were like sleeping on a cloud. I would highly recommend.Genuine Expedia guest review
"Great hotel, close to campus"
Great welcome at the front desk! Recognized that we were there to drop off our freshman daughter for the year and they provided lots of excellent information regarding Iowa State and where to get a bite to eat before retiring for the evening. Just so friendly!!! The room was very comfortable. Wifi reception was easy and excellent. Complimentary coffee […] in the lobby in the morning. Highly recommend the Gateway! Read moreGenuine Expedia guest review
"Clean, updated, comfortable rooms"
Stayed 2 nights, rooms were very comfortable, didn't use any of the other facilitiesGenuine Expedia guest review
"Great pet friendly hotel"
I've stayed here before while taking my dog to ISU Veterinarian college for treatment. Walking trail around the grounds and clean rooms! Rooms could be updated with more electrical outlets for mobile devices. Will stay here again :)Genuine Hotels.com guest review
"Nice place, decent rate."
Very friendly staff. Very nice rooms for a very decent rate, as long as there are no major activities at ISU. Clean!!Genuine Expedia guest review
"Great stop over"
Hotel was in a really pretty location - nice natural surroundings. Room was comfortable - a remodeled older property but it is well done. I thought the value for price paid was good to above average. Very clean room.Genuine Hotels.com guest review
"Great hotel for the price!"
Easy check-in and very clean room. Great views of the city on upper level rooms.Genuine Expedia guest review
"A great place to stay"
We were very satisfied with Gateway. The personnel was friendly and helpful and the room was clean. In the morning, Gateway offers a breakfast buffet and for dinner or lunch, you can go to the restaurant. The food is pretty good; not too cheap, though but reasonable. For recreation, there is a pool, a hot tub, and a (tiny) gym. If you have a car, it […] won't take you long to get to places from Gateway. However, the hotel is not exactly in walking distance to stores (except for one gas station) or ISU. All in all, Gateway Hotel is a comfortable place to stay with great personnel and a nice, welcoming ambiance. Read moreGenuine Hotels.com guest review
Great place to stay while visiting Iowa State campusGenuine Hotels.com guest review
This was a very nice hotel. It was located close to HWY and had nice restaurant, pool, and rooms.Genuine Expedia guest review
"Uber convenient to campus."
My complaints apply to not only this hotel, but most hotels. There is never enough light or outlets. Had a difficult time plugging in two phones, ipad, and laptop. While the room seemed clean, the bathroom floor needed attention. The shower head was also floppy and wouldn't stay up.Genuine Expedia guest review
"July 2013 Pleasant stay"
My husband and I stayed friday and saturday. Expedia got us a good price, I think the regular price is too high. Hotel is kind of old, carpet is in process of being replaced. No frig or m.w. in the room. Ice machine was good, put some in our cooler. Pool is small and chlorine was very high, you could sense it in the air. Hot tub was very hot, we didn't […] try the sauna. Grandson had a good time in the pool, size is better for playing than swimming. Clean floors, nice windows & view. Our room was very clean, bathroom fixtures and soaps were nice/clean/in good repair. Beds were on the hard side. Lots of pillows and towels available. It would have been nice to get a complimentary breakfast, the buffet was quite expensive at the restaurant. Overall, it was good price, and comfortable. Staff at desk is young and not very helpful. Gas station right at the entry, right off freeway. Keycards were difficult to use. Read moreGenuine Expedia guest review
We stayed here as part of our family trip in order to make visits to our old town. The hotel staff was very helpful. There are college students that work there also but they are extremely helpful with everything. The room was clean and large, building structure in convenient for easy parking. The hotel is outside of the town yet you can go to every […] place you want after a short drive. Would definitely stay there again. Read moreGenuine Hotels.com guest review
"Nice hotel, great breakfast."
Nice hotel, great breakfast menu. A little expensive for our budget.Genuine Expedia guest review
Stayed there for our child's college orientation. Close to where we needed to go. Very niceGenuine Hotels.com guest review
"Shower curtin drama"
No shower curtain on arrival. Notified front desk. Returned late same day. No curtain. Notified front desk. Received curtain.Genuine Expedia guest review
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