Holiday Inn Atlanta-Downtown World Congress Center - Atlanta

Ok, if you're looking for a quick nights sleep after a concert at the Tabernacle this is the place for you. If you're looking for a nice place to relax and spend time in the city you might want to look at another hotel.

Genuine Hotels.com guest review

It was subperb.

Genuine Hotels.com guest review

I was excited to hear that renovations were to be completed by 4/21 prior to our arrival based upon complaints of other reviewers. Little did we know, there was road construction right outside the hotel, causing lane closures at the entrance of the hotel as well as LOUD monster trucks banging on the concrete all hours of the day. We couldn't sleep in […] nor could we rest in the afternoon. The location is very conveniently located near all the tourist spots aka Coca Cola, GA Aquarium, CNN, and Centennial Park. It's also a quick car ride to Atlantic Station where great outdoor shopping and Target is located in case you forgot to bring toiletries. We were disappointed in seeing room service plates outside our hallway from 11 am until we returned to the hotel at 7 pm. The front desk staff addressed the issue immediately, but there's still the principle of upkeeping communal areas like the hallway. Toiletries: Bath & Body Works shampoo, conditioner, and lotion so that gained some bonus points. $20 valet parking per night w/unlimited in's & outs. The valet staff was courteous, quick, and knowledgeable. Our fave guy was named Isaiah. Stay here if you want the convenience, but do yourself a favor and ask if there is construction still going on outside the hotel when you book your stay! Read more

Genuine Hotels.com guest review

The location was very convenient for walking everywhere we wanted to go. The front desk staff was rude, condescending, unhelpful and the main reason we will not stay at this hotel again. The breakfast was great, the valet was friendly. The room was clean but the beds were very uncomfortable. There was not a hook or rack for hanging our towels.

Genuine Hotels.com guest review

hotel nice ,location good ,emmployee good ,but construction just outside the hotel all day long was very disturbing

Genuine Hotels.com guest review

We were in Atlanta to visit the Aquarium and for a Birthday weekend. It’s always hard with mixed reviews but for the price I decided to give it a try. From the moment we pulled up to the front door the staff was wonderful. You do have to Valet Park your car and we would have rather not, but the parking rate is good compared to other hotels in the area, […] and parking in a city is always expensive so the $20.00 a night was reasonable. We were only at the front desk when I remembered that I had left something I needed in the car, we were walked down to where the car was parked, behind locked doors it was nice and safe so we relaxed about that. Front desk staff were really friendly and helpful for the whole visit. The Location is the big deal you can walk to everything Restaurants, The Aquarium, Centennial Olympic park lots of stores CVS anything you might need. We did take a taxi to the midtown area it’s a flat rate of $12.00 which is reasonable. The hotel bar was nice and quiet we did not eat at the restaurant since we were in a new area we wanted to explore a bit but it was very clean in passing. The room was very clean and comfortable the TV reception was not great but we were not out of town to watch TV so that was not a big deal to us. The free internet connection was a nice plus. In all I would stay here again we really enjoyed our visit. Read more

Genuine Hotels.com guest review

The front desk staff were very friendly and helpfull. Room was very clean but showing its age in places. Hallways had carpets separating at the seams and scrapes on the walls from maid trolleys. Breakfast staff was not trained and food was bland. I would stay there again just because of the front deak staff, and location.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Very nice full service hotel w/ restaurant. Room was just a tad small and there is a mandatory $20/day valet parking fee but you get unlimited in and out during your stay. You NEED this service in Downtown Atlanta! Great service and well worth the price, however!!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Normally I stay at the Hyatt, but they had no rooms, so I tried the Holiday Inn. It was in a great location, felt very safe, room was small but functional, good housekeeping staff, very polite front desk staff as well. I would definitely stay again.

Genuine Hotels.com guest review

Perfect location for the World Congress Center which is where our event was located. Able to park the car and walk everywhere we needed to go within minutes. Hotel room was basic but clean. Shower curtain was hung about 3 inches too high which led to quite a lot of water on the floor and very limited counter space in bathroom. Mattress not the comfiest […] but adequate. Only complaint was valet parking. You must valet park your car and only one valet worker was working on Sunday when everyone was checking out. Valet doing the best he could but had to wait quite a while for the car to come around. Didn't eat at the hotel as there were too many restaurants within walking distance not to get out and visit. Would stay again. Read more

Genuine Hotels.com guest review

Great customer service...the staff was very friendly and helpful at all times (valet, front desk, room service, and maid)! The facility is a little older, but overall our stay was very pleasant. We'll stay here again if we need to be in downtown Atlanta.

Genuine Hotels.com guest review

I came for the Publix Georgia race on St. Pattys Day 2013. The location was PERFECT! I simply walked across the street to the start/finish line which was held at Centinneal park. Convenience and quality of this hotel made my race and weekend great! :-) Will stay here again.

Genuine Hotels.com guest review

like the city, hotel staff were super friendly. also, hotel was very clean and inviting. however, walls and doors of the room itself need better sound insulation. could hear conversations of people next door. and i could overhear cleaning personnel conversations out in the hallway early in the morning.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Met expectations - convenient to destination.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

From the moment I walked in the door I was greeted with friendly staff with southern hospitality. The overall appearance of the hotel shows a little wear and tear, but clean. The bed was comfortable, I slept great! Prime location, just a block from the MARTA, and a couple blocks from other main attractions. The only issues I had were that the walls […] were thin, and one day someone in housekeeping left behind their own trash in my room and my TV remote went missing. Will I return next time I'm in town? More likely than not! Read more

Genuine Hotels.com guest review

Overall good. Service was very good and helpful.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Overall, stay was good. Location was perfect for our trip to Atlanta. We were walking distance to the Georgia Aquarium, World of Coca Cola, CNN Inside Tour, and Philips Arena. We loved that Centennial Park was right across the street. We took our son to the park to enjoy the playground there. Hotel was nice. Wasn't sure why they gave us such thin sheets […] as blankets. Thought our room would come with a fridge, but didn't. Nice touch on the weekends to offer a pre-dinner snack at the lobby. Two block walk to MARTA, which was also convenient. Read more

Genuine Hotels.com guest review

The bed sheets and covers had hair and debris on them. Otherwise the hotel was avg clean.

Genuine Hotels.com guest review

It was comfortable and every one was friendly. However, I think if you pay to stay you shouldn't be charged to park.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

very small rooms

Genuine Hotels.com guest review

Did not honor my reservation for a non-smoking room. TV reception was terrible and remote didn't work right. Room heater was noisy and came on and off constantly. Restaurant waitstaff was unprofessional (didn't remember basic order, didn't refill coffee, etc.)

Genuine Hotels.com guest review

Booked a non-smoking room, but even though I checked in early (1:30pm), they would not give me a non-smoking room. They said my reservation was a "request" - I disagree and say that it was a contract and they broke it. Restaurant staff is unprofessional and heat and AC in room is noisy and comes on and off constantly making it hard to sleep. TV was […] terrible and the remote didn't work right. Read more

Genuine Hotels.com guest review

I reserved a room with one queen bed. I was given a room with a double bed and when I requested the room I reserved, they tried to convince me that it was a queen bed and that they had no rooms with a double bed. I know the size of a queen bed (60" by 80") vs a double (54" by 75") and that was a double bed. So, I was stuck with a smaller bed but paid […] the price for a larger bed. Read more

Genuine Expedia guest review

As a business owner, I understand the impact of a negative review, and, therefore, rarely leave one. However, when the management's response to college kids partying in the hallway and slamming doors directly outside my room until 2AM is only "I'm very sorry, sir." I will not go away satisfied. The following day, I had to ask for towels, as well. It's […] a shame because many other aspects of the Holiday Inn downtown Atlanta were on par, and 50% of the staff were terrific. The inconsistencies were such that I'll not be returning. Read more

Genuine Hotels.com guest review

I would book there again. Only complaint was that I ordered a roll away bed and hotel do not provide them.

Genuine Expedia guest review

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Genuine Hotels.com guest review

After reserving a room online several weeks before, it was not available upon arrival. Obviously since there was a conference in town, that changes things, but after confirming a double bed, non smoking room and being put into a single bed smoking room...you can believe I wasn't too excited. It's in a good location if you're trying to get to the Georgia […] Dome. Read more

Genuine Hotels.com guest review

The staff was very courteous, room was nice. The bathroom could have been cleaner.

Genuine Expedia guest review

We were in Atlanta for a Hawks game and a Falcons game. We thought the staff was very friendly, but the over all conditions of the hotel were less than what we expected. All of the elevators were full of a smoke smell. We were on the 11th floor in a "club level suite" and the hallways reaked of smoke as well. We had paid for 4 days and 3 nights, but […] decided to go ahead and go home on that 3rd night. $20 mandatory valet parking is ridiculous. We parked our car on Friday and didnt need it again until we left. That does not warrant $60 in parking fees. Next time were are in Atlanta, we will definately pay a bit more for a nicer hotel Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

We stay in Midtown when we attend sporting events because we live an hour away from the city and we don't like to drive after having some drinks. This time was for a Falcons game. This hotel was nice and it exceeded our expectations. We recently stayed at the Marriott accross the street following a Braves game, and we thought the Holiday Inn was nicer […] even though it was less expensive. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Very nice place! Awesome Breakfast!

Genuine Hotels.com guest review

Get what you pay for, this hotel is a great value compared to others in the area. If your looking for a clean place to sleep it works out well. If your looking for a moden room with great service overlook this place for some of the hotels available downtown.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The hotel was very convenient to the World Congress Center and the Cocoa Cola museum and acquariam and lovely city park. The staff was friendly and helpful and the room very clean. Unfortunately the bed was uncomfortable unless you prefer a very firm mattress. It was difficult to maintain a comfortable level of heating in the room. It was either too […] hot or too cold. Read more

Genuine Hotels.com guest review

this experience has to be 1 of the worst i've ever had. the staff were extremely rude and unaccommodating to me. the room was so tiny and the power kept going out in my room. valet charged me more than i owed for parking and the hotel was unwilling to compensate for the power outage or any of the problems i had there.the rates were extremely high. the […] hotel was dirty, run down and the staff made the experience even worse! I will NEVER, EVER stay at this hotel again and would NEVER recommend anyone staying here!!!!!!!!!! Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Didn't like the idea of not being guaranteed a room with 2 beds when i book it that way. The lady at the front desk was very accommodating though. She switched someone around and got the room I wanted.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Convenient location near the MARTA rapid transit stop and pretty Centennial park. Restaurant service was very slow, especially on billing the room. Breakfast was good.

Genuine Expedia guest review