"Close to may attractions"
Hotel staff were nice, rooms comfortable but a bit outdated. Great location walking distance from World of Coca-Cola, the aquarium and Phillips Arena, which was the reason for our stay. We walked a little to find a restaurant. Not sure why most were closed by 4:30 on a Saturday though???Genuine Hotels.com guest review
"Great location at an even better price"
Room was clean, hotel was in an excellent location, staff were very friendly, and the price was right. The hotel was in walking distance to so many restaurants and things to do. They did not have a room with two twins available so we were given a king room. Alvin at the front desk was super friendly and was able to waive the parking fee and gave us […] a voucher for breakfast. He was amazing and did a great job making up for the inconvenience. Read moreGenuine Hotels.com guest review
"Convenience the key"
Stayed 6-8 Dec for the SEC championship football game. The hotel is surrounded by road construction but everything was within walking distance, Ga Dome, convention center, aquarium and great restaurants. Pricey but worth the convenience. The football game was the reason for the high cost per night but was comparable with other hotels in the area. Rooms […] were clean, breakfast buffet could use some work but a good value. Read moreGenuine Hotels.com guest review
Came for a concert at the Philips Arena. Pros: * walking distance to the arena *Downtown atlanta (short walk from Hard Rock Cafe) *friendly front desk staff *one of few downtown Atlanta hotels that have smoking rooms still Cons: *rooms a little dated *1 of 3 ice makers worked that I tried (all on different floors so I had to do a bit of searching for […] ice) *Microwave and fridge had to be requested took about 15 minutes each to be delivered *Harassed by a drunk man who must have been friends with the valet parking men as he was hanging all behind the desk *the shower made a god-awful sound when hot water was activated *not pet friendly *breakfast/parking extra cost (not included) Overall this was good for the price and location. We enjoyed the concert and the conscience! Read moreGenuine Hotels.com guest review
"Great hotel in a great location"
The hotel staff were very friendly and professional the whole stay. The hotel is in a great location downtown. The room was clean and comfortable. I definitely suggest staying here!Genuine Expedia guest review
"could improve a lot"
Rooms are small and it took a long time for the heat to adjust!Genuine Hotels.com guest review
Response by Holiday Inn Atlanta Downtown- Centennial Park Dear Charles, I am terribly sorry to hear about your heat, Atlanta can get cold and I would never wish upon any my guest a uncomfortable night. I apologize again for the inconvenience and we will continue to monitor and maintain our units with the utmost diligence. Thank you,
The appearance of the room was nice. However our toilet was clogged. We notified the front desk around 9 pm. Then we left for a few ours to return to a still backed up toilet. The front desk clerk that was notified got off and did not let anyone know about our problem. In the mean time their maintenance man had left also. So at 1 am we had to be moved […] to a new room. Also their irons are horrible!!!!!! They are cheap and old. Read moreGenuine Expedia guest review
Response by Holiday Inn Atlanta Downtown- Centennial Park Dear traveler, I am so sorry that we dropped the ball!, there is no excuse for your issue not to be addressed and obviously there was a communication breakdown which I will address with evening staffs. Thank you for bringing this to my attention and I wish you the best of future travels. Thank you again,
To be located in the centennial park area, you would think thus hotel wouldn't be so dated. Our floor was like going back into me. Old furniture, paintings, carpet. The rooms were musty, had cobwebs and old furniture.Genuine Expedia guest review
Response by Holiday Inn Atlanta Downtown- Centennial Park Dear JDS, Thank you for taking the time to leave us feedback, I can tell you our owners completely agree with you and I'm excited to say improvements are on the way! From the hallways, the furniture, to the carpet and the bedding we are slated for a overhaul that does our great location justice. I'm sorry we weren't at that point yet, but give us another chance in the future and we will WOW you, you have my word. Ricky P
"Decent hotel close to the Georgia Dome."
My wife and I stayed here on a night we went to the Georgia Dome for a Falcons game. It's a great location to the Dome and perfect for a nice easy walk. The main downfall was that our room was on the 2nd floor and the canopy of the carport was right outside our window obstructing our view of the city through the window. Additionally, there was a lot […] of street noise (chattering, honking horns, car doors, etc.) that could be easily heard through the night. The room was in good enough condition, and the location was excellent for our needs, but I would recommend that you request one of the higher floors. Read moreGenuine Expedia guest review
"Not luxury but a good value."
Other than there being 4 empty shoe boxes and an old pair of shoes in the armoire, apparently left by the previous guest and not removed by the maid, I have nothing serious to complain about. Great location for convention center, Georgia Dome, Aquarium, MARTA. Right next to very clean Waffle House. Internet was a little slow sometimes. Staff always […] said hello. Would definitely choose again. Read moreGenuine Hotels.com guest review
"Perfect for business"
The hotel was a five minute walk from the convention center. The room was very clean and comfortable and perfect for the minimal time spent in the room during a convention. There were some odd repairs to door frames but it did not really detract.Genuine Hotels.com guest review
Parking was my only issues having to valet park being my only options for disappointing. Having to pay $20 and not knowing until I got to the hotel was very disappointing. I would have never picked this hotel if I knew.Genuine Expedia guest review
Response by Holiday Inn Atlanta Downtown- Centennial Park Dear traveler, Thank you for taking the time to give us your feedback, I can tell you parking in any busy downtown city can be a real challenge and I know no one like the feeling having to pay what feels like a extra fee to stay at a hotel. We continue to try our hardest to add value to all our guest stays and keep the price of parking as competitive as possible. The reality is that every hotel in our area charges for parking and the headache of self-parking can sometimes outweight the $4.00 you might save. We truly thank you for choosing us and wish you only the best of travels.
The hotel is in a very good location.the staff is very friendly and helpful.the room was a good size.the only thing was the bathroom door didn't shut at all, we had towels with makeup resedue on it, and the bedcover had some stains on it. The ice machines didn't work on the floor, we had to get it from 2 floors down.Genuine Hotels.com guest review
"Nice hotel for the money"
Loud construction going on in street would be the only complaint I would have. For what we paid, it was an excellent bargain. Staff were FABULOUS! Hotel is older and it shows, but it was clean. Restaurant is a little pricey but food was good.Genuine Expedia guest review
"Nice and affordable"
I have to say that the staff was wonderful - true southern hospitality! They went above and beyond by printing out a couple documents for an event we were hosting in Atlanta that night. I didn't have a flash drive so the front desk person had me email Alvin and he printed it for me. They were just fabulous!Genuine Expedia guest review
"Great hotel for shows at the Tabernacle"
I stayed here for a show at the Tabernacle which is only a few hundred feet away. The hotel staff was super friendly and the room was very nice.Genuine Hotels.com guest review
"Close to the office, very handy."
clean efficient staff was nice, no blanketGenuine Expedia guest review
The lady at the front desk was really nice and asked if i wanted to join the rewards program. the restaurant staff was pleasant and polite and the hotel gives you a free Dasani when you check in. Perfect place to stay. Convenient to all of downtown ATLGenuine Hotels.com guest review
The room was small the bathroom shelves was a little dusty the fitted sheet had those lint balls I hate but the buffet breakfast was good and the bartender made good drinks and he was pretty nice the staff seemed friendly the perk was we was walking distance from the Georgia dome which is why we was there they make u pay for valet parking but u can […] park across the street for way less Read moreGenuine Hotels.com guest review
Enjoyed my stay and would stay again!Genuine Hotels.com guest review
We check in went wall up until we got to the room. It was a smokers room. When I called the front desk to ask for another room one because it wasn't smoke free and 2nd it was next to the street , which made it very noisy. The front desk person told me, "let me check and I'll call you back. Well I'm still waiting. And I checked out the next day. The […] young lady that checked us in the day before. I told her the above. She waved my parking fee. Read moreGenuine Expedia guest review
Response by Holiday Inn Atlanta Downtown- Centennial Park Dear Traveler, I am terribly sorry that you did not get the room to your satisfaction. I know how irritating it can be to get a smoking room when you are a non smoker and I will reinforce the importance of follow up with our staff. Again I apologize and wish you the best of travels in the future.
"Ok for one night!"
Ok for one night but the area is very noisy. Don't expect to get any sleep if you stay here over a weekend.Genuine Hotels.com guest review
Room was nice, clean, comfortable. Lobbies, elevator, etc a tiny bit dated. The neighborhood is a little scary at night but you won't do better in any of the expensive nearby hotels.Genuine Hotels.com guest review
"Over Night For Concert"
The staff is AMAZING. Very helpful, always smiling!Genuine Expedia guest review
"close to my event"
Very comfortable.Genuine Hotels.com guest review
"I had a wonderful time. The room was very clean."
The hotel is in a central place and near to all the points of interest. I was able to visit all The attraction with very little trouble.Genuine Expedia guest review
Response by Holiday Inn Atlanta Downtown- Centennial Park Dear Traveler, Thanks for the kind words! We hope to see you next time you visit Downtown Atlanta.
Stayed 4 nights, and was very pleased with the hotel: clean and modern. Service at restaurant and bar were excellent, and the breakfast buffet was a great value. Location was right next to Centennial Olympic Park and was an easy walk to the Aquarium, CNN, and GA dome. Also an easy 3 block walk to the MARTA. My only complaints about this hotel are: the […] fitness room equipment is in poor condition - only 1 of 3 treadmills worked, and that one had limited function; and of the 4 computers in the business center, only 1 worked reliably. Otherwise I was very pleased and would stay here again. Read moreGenuine Hotels.com guest review
Response by Holiday Inn Atlanta Downtown- Centennial Park Dear Traveler, Thank you so much for your kind words, and I wanted to let you know we have both our fitness center and business center back in order. I'm sorry about the inconveniences and hope you will visit us soon. Thanks,
the Hotel is great,greta location,very frienly peopleGenuine Hotels.com guest review
Response by Holiday Inn Atlanta Downtown- Centennial Park Dear Ivan, Thanks for the great review and the stars, Im glad you enjoyed our hotel and we hope to see you again, Thanks again!
Chairs in room very uncomfortable. Conditions in room bath tub had leaky faucet that made a dripping sound, it has been leaking for long time due to stain in tub. rooms could use some updating. Hotel personnel, outstanding !!! Very friendly and helpful.. Bed comfortable ... Room quiet .Overpriced parking fees, suggest you use pay lot across the street […] from hotel.. Read moreGenuine Hotels.com guest review
"Good Location, Poor Condition"
Good location for downtown tourist attractions and proximity to Marta to get around town did NOT make up for room with leaky toilet, hard mattress and noisy hallway (you can see light coming through the hotel room door that's inches too short). Helpful staff service was the best part of stay. Not likely to return or recommend to others.Genuine Hotels.com guest review
"Everything was great!"
The hotel staff was very friendly and helpful. Rooms were very clean and comfortable. Buffet breakfast was very good and reasonably priced. We enjoyed our stay very much. We will be back.Genuine Hotels.com guest review
The staff were helpful and friendly, the room was small but comfortable and clean. Great location, lots of dining options and shopping and public transport nearby. It's not the quietest hotel ever but unless you are serious light sleeper, you'll be fine.Genuine Expedia guest review
Response by Holiday Inn Atlanta Downtown- Centennial Park Dear Jan, Thank you so much for the kind words, you're right we have a lot going around us and I'm glad you were able to enjoy the city. We hope you can visit us again soon! Take care,
Great location for Falcons game or Georgia Tech game. Have been to this hotel 2 times. Overall it is just ok for a quick stay. The second time we were here the toilet in our first room was filthy. That's the only thing I can point to as a real negative.Genuine Hotels.com guest review
"Great location to attractions"
hotel staff was friendly and helpful. The hotel room needed some minor repairs and the shower head wouldn't hardly work.Genuine Expedia guest review
Response by Holiday Inn Atlanta Downtown- Centennial Park Dear Traveler, Thank you for taking the time to write us a review, I'm glad you enjoyed our staff and we will work more diligently to keep our rooms up to par Thanks again,
Isn't the most updated but the staff does a nice job.Genuine Expedia guest review
Response by Holiday Inn Atlanta Downtown- Centennial Park Dear traveler, Thank you the review, I am always proud when our staff leaves a good impression on one of our guest. We share your opinion about the property and I am happy to announce that shortly we will be undergoing our refresh to bring you a product that meets our service. Thank you again,
"ROOM THE ROOM WAS VERY SMALL"
THE LINING WAS NOT OF QUALITY VERY POOR THE BATH ROOM THE COMODE WAS TO LOW, ''LIKE FOR A CHILD'' THE LAMP SHADES WERE LOSE AND THE BULB WAS OUT''POOR LIGHTING''YOU COULD HEAR THE CONSTRUCTION GOING ON OUTSIDE THERE WAS A CRACK UNDER THE DOOR SO YOU COULD HEAR EVERYTHING THAT WAS GOING ON.IT WAS NOT A 3 OR 4 STAR HOTEL AS EXPECTED MY LAST STAY THER […] E Read moreGenuine Expedia guest review
Response by Holiday Inn Atlanta Downtown- Centennial Park Thank you for writing a review about your most recent stay. Your concerns about your room are the same one we as a management team share and we have already made steps to making our product even better. We will shortly be installing a new lamp package into every room which will address any lighting issues and are currently ordering brand new guest room doors that will provide the much needed insulating from hallway noise. As for the outside construction, that will be ending very soon as Atlanta is building their new trolley system which will give our guest access to all part of the downtown area. I am sorry that we could not have delivered these great upgrades during you stay and I understand that you may not want to enjoy them in the future, however please reach out to me in the future if you change you mind and I will greatly appreciate to make another impression on your stay in Atlanta.
"decent hotel close to D*Con"
I used this hotel for the purposes of sleeping and showering as per the con rule of 3-2-1 (3 hours of sleep, 2 meals a day, 1 shower per day) So in terms of that, it was a good hotel. Although I did find a bug in there one night. Probably should have mentioned that to the staff. Anyhow, i'm definatly staying at this hotel again next year for Dragon […] Con. Read moreGenuine Expedia guest review
Response by Holiday Inn Atlanta Downtown- Centennial Park Dear Kristina, I love the 3-2-1 rule! I can tell you that all the attendees of dragoncon were very enjoyable and the costumes walking through our lobby were fabulous. I am glad to hear that our hotel served its purpose and I do look forward to seeing you next year. Thank you for the review!
Marvin meet us when we drove up and directed on where we needed to go. The man at the desk couldn't find our reservation but Tracy came over and found it with no problem. Tracy and the rest of the staff were very helpful and made some great suggestions to us for our stay.Genuine Expedia guest review
Response by Holiday Inn Atlanta Downtown- Centennial Park Dear Tyndel, I am glad that two of my superstars Marvin and Tracey were able to take care of you, I will be sure to relay your comments to them and look forward to taking care of you in the future Thanks for the review!
"Close to World of Coke, Centennial Olympic Park, C"
Good hotel, close to some great destinations. Nice room, great staff. The gym was so-so. No comp breakfast, and parking is $20 per day.Genuine Hotels.com guest review
Response by Holiday Inn Atlanta Downtown- Centennial Park Thank you for the very generous star rating, I appreciate you taking the time to write us a review. I can tell you that our gym is schedule for a nice overhaul and we look forward to providing all our guest with a location and product that is well worth the value. Thank you again and I hope that we will see you in the future.
"Mr dislike of downtown Atlanta"
Very pleasant, clean hotel. Parking is bad, Atlanta is even worse. Our thanks to your staff for their efforts.Genuine Hotels.com guest review
Response by Holiday Inn Atlanta Downtown- Centennial Park Thank you for reviewing your most recent stay with our hotel, I am glad to hear that while Downtown Atlanta may have had its challenges our hotel was still able to deliver a solid stay. I hope if you ever do find yourself in Downtown Atlanta again that you will consider using our property again.
need more amenitiesGenuine Hotels.com guest review
I hated this hotel. I reserved a 2 queen bed room. they gave me a full and told me They we out of my roomsGenuine Expedia guest review
Response by Holiday Inn Atlanta Downtown- Centennial Park Dear Traveler, I truly apologize that we were not able to fulfill your room type request, I know it makes travel difficult when request are made but not taken care of prior to arrival. We as a staff will make more of a effort to take care of all reservation request in the future. Thank you for spending the time to provide us with your feedback,
Booked this hotel without too much research on other choices. Was disappointed that there was no breakfast included with room and coffee urns in lobby area did not include decaffeinated coffee. On the other hand, the staff was extremely polite, friendly and the valet parking attendants even changed our tire for us. They noticed it was about to go flat […] and they removed it and replaced it with our spare tire! That was very considerate and impressive. Everything was within walking distance for us. Read moreGenuine Hotels.com guest review
Response by Holiday Inn Atlanta Downtown- Centennial Park Thank you for taking the time to write us a review, I will be sure to relay this particular to our valet staff and I am proud that they went above and beyond during your stay. Also I agree decaffeinated coffee should be available during lobby hours and will promptly make the change to accommodate all our guest. Again thank you for the kind words and suggestion.
"Walking distance of all must- see sights"
We enjoyed our stay at the hotel and in Atlanta. Hotel associates were friendly and helpful.Genuine Hotels.com guest review
Response by Holiday Inn Atlanta Downtown- Centennial Park Thank you for taking the time to write a review of our hotel, I am glad to hear that my staff has lived up to their expectations and we look forward to taking care of you next time you are in Atlanta.
"Would definitely stay here again!"
a great location next to everything that is around Centennial Park. The staff was extremely friendly and very helpful.Genuine Expedia guest review
Response by Holiday Inn Atlanta Downtown- Centennial Park Dear Traveler, Thank you for your kind review, we look forward to the opportunity to take care of you again in the future. Again thank you for taking the time to give us feedback,
"Nice hotel. Close to major attractions."
I was pleased with the room itself although it could have had more for the price paid for example a refridgerator & microwave would have been nice. I also feel as though the staff could have been a little more helpful with luggage. When we (5 women) arrived at the hotel they (2 men) actually just watched us unload our bags and didn't even offer to get […] a luggage cart for us and we, in fact, had to walk inside the building and fetch our own cart before we even checked into the hotel. I found that extremely rude especially since I was paying the valet $20 per night to park my car. The least they could have done was walk inside and retrieve a luggage cart for us. After that minor mishap though I was please with our stay and would probably stay again with hopes that the valet staff would be a little more considerate next time. Read moreGenuine Expedia guest review
Response by Holiday Inn Atlanta Downtown- Centennial Park Dear Ashley, Thank you for taking the time to leave me feedback on your stay. I am disappointed to hear that our valet staff did not offer any assistance to your group during check-in. I will review this feedback with our valet team and stress the importance of customer service to them. Again thank you for bringing this to my attention.
Reservation made for two nights to watch DCI at the Dome last July. Front desk personnel wasn't welcoming and friendly, never smiled and so serious. Hard day Missy? Our room stinks, like someone's been smoking. Check out at 11 or noon , we know that. Why on earth would the cleaning lady POUNDED in our door at 8:00 AM!? Our flight is not til 2PM. Because […] we didn't put the Do Not Disturb sign!!! House keeping should have a list who's leaving or not. The hotel is clean, convenient and the restaurant staff were caring to guests. Read moreGenuine Hotels.com guest review
Response by Holiday Inn Atlanta Downtown- Centennial Park Dear Drum Corps Mom, I am sorry to hear about your most recent experience with our hotel, I certainly would not have wanted to be woken up while expecting to get to sleep in. I will relay your comments to our staff and we work on the system we have to make sure all our guest get a well deserved nights sleep. Thank you for taking the time to write a review,
Stayed here overnight for concert at Philips Arena. Good walking distance..would stay here again.Genuine Hotels.com guest review
Response by Holiday Inn Atlanta Downtown- Centennial Park Dear DeAnna, Thank you for the kind review, we look forward to taking care of you again!
"Worth the stay"
I enjoyed my stay here -- and for the price, its great. Its got a great location, about 2 blocks from the Hard Rock cafe on Peachtree and 4 blocks from a Starbucks. The room I was in overlooked the new ferris wheel right by the park. The hotel seems like it was just recently renovated, with new carpet, paint. My complaints are small, but they were important. […] There were no overhead lights, and none of the lamps had lightbulbs. I stayed there 4 nights, asked the front desk twice for lightbulbs, and they never took care of it. So when night hit, the only light that worked was the bathroom light. Last thing was the AC unit. It was so loud, it worked, but there was something rattling or broken in it. All in all -- I think I would stay here again -- I'd just be more vocal, maybe try to switch rooms. Read moreGenuine Hotels.com guest review
Response by Holiday Inn Atlanta Downtown- Centennial Park Dear Andrew, Thank you so much for your feedback, guest like you have spoken and we have heard! We are excited to announce that all our room will be getting a makeover starting with a new lamp package. I hope we have the opportunity to take care of you in the future and again thank you for the feedback
I enjoyed my stay and appreciated the treats of fruits and crackers//cheese. thanks very much.Genuine Hotels.com guest review
Response by Holiday Inn Atlanta Downtown- Centennial Park Dear Traveler, Thank you for the star rating, we appreciate your feedback and business
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