"Nice personnel at this hotel"
Stayed for the weekend getaway. The service was very kind and hospitable. Very kind older man working the front door helping with our bags and seemed he really cared. Location was very good as it was walkable to the mall and pier. Will stay againGenuine Hotels.com guest review
The hotel is well set up, conveniently located to interesting parts of Santa Monica, the staff is friendly, helpful and capable. In fact, the have a higher than average standard of service which helps create the desire in guests to return often.Genuine Hotels.com guest review
"Bright & Clean"
We only stayed one night. The hotel/room was bright and clean. Because of our short stay, we didn't have interaction with the staff other than when we registered. It was all very pleasant.Genuine Hotels.com guest review
"Great romantic weekend and post-stay exceptional"
A very special weekend for a friend's wedding, so the hotel had to be perfect. This was a great hotel and would stay there again. That's why I gave it high ratings for all categories. Full disclaimer, though, so no one is misled. There was an incident impacting the "room cleanliness" category, which would generally required me to give this one the lowest […] rating. However, the hotel has assured me it was an "isolated incident" and that steps have been taken to try and ensure things like that won't happen. Once I was assured of this and shown extremely courteous and respectful customer service and concern, it seemed like I shouldn't knock them down just for an "isolated incident." Read moreGenuine Hotels.com guest review
Very pleasant stay.Genuine Hotels.com guest review
"Not a happy customet"
Up scale hotel a little to snooty for us. Ice mechines are locked up so every time you need ice u have to call for it. This was a pain and wiuld never stay here again because of many thing like this.Genuine Hotels.com guest review
"Great for California experience."
Excellent location. Walking distance to all the important places.Genuine Hotels.com guest review
"Year end in santa monica"
nice stay-service only mediocre. very good breakfastGenuine Hotels.com guest review
"Perfect Location, Perfect Room"
This hotel is in a PERFECT location in the heart of Santa Monica. Room was HUGE and one of the most comfortable rooms I have ever stayed in. Quiet and comfortable. This hotel was perfect. I would absolutely stay here again!Genuine Hotels.com guest review
"Well Priced Hotel on the Beach"
Just a short getaway in our hometown. Lot of quirky mistakes on the hotels end with our reservations etc but in the end they compensated us very well, so it was worth it in the end. Very nice and courteous staff, especially Carlos at the valet and William at the front desk. just minutes by foot to the pier and the beach of courseGenuine Hotels.com guest review
"Wonderful stay in Santa Monica!"
Excellent visit!!Genuine Hotels.com guest review
greatGenuine Hotels.com guest review
"Great Location....a little dated"
Everything was great with this hotel except the rooms are a little dated. Paint was coming off the walls and the place could use a facelift, but the bar was nice, food was great, service was over the top and the location is excellent. I will stay again.Genuine Hotels.com guest review
We loved it. My mom joined us for Christmas week and we were able to get two rooms with nice views. It was easy access to the beach for jogging every morning. The pool was heated and our son loved that. Friendly and helpful staff from the front desk to the valet. Will return.Genuine Hotels.com guest review
If you are expecting a JW Marriott than you will be disappointed. Room was cold - would not warm up. Moved us to another room. No warm water for 3 hours after we checked in for maintenance. Never got my requested wake-up call. We won't stay there again.Genuine Hotels.com guest review
"Frequent visits, solid performance."
As always solid service from the Le Merigot. I've stayed here multiple times and everything is always clean, respectful and timely. Very easy place to stay with access to all you want to see in Santa Monica.Genuine Hotels.com guest review
"Santa Monica center city"
Very convenient to government center and courthouse.Genuine Hotels.com guest review
Very enjoyable stay as always. We've been coming here for ten years. Excellent service and atmosphere. Near the beach and pier, with lots of choices for shopping and dining.Genuine Hotels.com guest review
"Bad game - terrific stay."
Came to California for the ND vs USC football game. Being a ND fan - the game was terrible- but the stay at the JW Marriott Le Merigot Hotel in Santa Monica was perfect. My wife and I have stayed a least a dozen times over the years at this property and have never been disappointed. Staff, facility and location makes this destination a winner.Genuine Hotels.com guest review
"Not as expected and promised"
For a jw marriott, this was a very bad experience. Prior to arrival, we were promised a sea view room which was not honored. In room safe was of old type that requires a key from the reception but the hotel have lost the one belongs to my room. Wasn't wven offered to change the room for the above 2 reasons plus few other difficiencies such as rusted […] door handles problem with the telephone etc Read moreGenuine Expedia guest review
Great location. Friendly staff. Beach access. Rooms are nicely refurbished. The TV had an issue, they sent someone to fix and gave us free movie.Genuine Hotels.com guest review
"1970 style- claustrophobic"
First impression,,,enter to room paint peeling on the wall,dark and unfriendly.Television no lockal channels only on demand (SO NO TV)Safe with kay,mini bar lock with kay.N0 VENTILATION IN BATHROOM.Window,no sond proof,door no sond proof(all night noise)Genuine Hotels.com guest review
"Promised a view but didn't get it"
We we're led to believe we'd have an ocean view from our reservation and from talking to front desk clerk when we checked in. Our view turned out to be an apartment buildingGenuine Hotels.com guest review
The entire staff was highly attentive and very friendly - the valet, front door attendant, front desk check-in and check-out clerks, bar man, exercise room attendant and room maids.Genuine Expedia guest review
The hotel was very nice the location was perfect in walking distance of the beach and the mallGenuine Expedia guest review
"Santa Monica Beach Stay"
Stayed at the JW in Santa Monica in November 2016. The purchase through expedia gave us an excellent price, but unfortunately that landed us on the ground floor with windows facing out the walkway to the beach where people passed by. The room was spacious, clean and very nice all around. Service was average and we did not each at the hotel (breakfast […] showed $$$$ on yelp). The hotel is situated just across the boardwalk to the beach and is a few hundred yards from the Pier and a short walk from 3rd St. Promenade. Overall it was a great stay. Read moreGenuine Expedia guest review
"Close to beach and shopping center."
Well, there was a note in our room asking tips for room service! We paid pretty good money for our room and I did not like it. If people like to leave a tip, they do.Genuine Expedia guest review
"Expected more for the price. some stains"
Expected more for the price. some stains in hallway and no ocean viewGenuine Expedia guest review
"great location for beaches and restaurants"
great location for visiting friends in Santa MonicaGenuine Expedia guest review
"Overpriced and outdated"
We made a reservation online and were told that the hotel was booked out on arrival. They eventually found us a room on the ground floor, which you could only get to by walking through the business center. The room felt like the forgotten musty part of a hotel - was it the staff's quarters? It was expensive, way too expensive for what it was. Parking […] was an additional fee as was internet access, which should have been offered free as part of the pricey room. I wouldn't stay here again. Read moreGenuine Hotels.com guest review
"Nice hotel, great location"
Nice place, but too expensive for my taste. No free Wi-Fi, expensive parking ($35), etc., made it (for me) not very good value-for-money.Genuine Hotels.com guest review
everyone was very friendly and helpfullGenuine Hotels.com guest review
Very comfortable and quiet accomodations. They should strongly consider giving complimentary WiFi for the price. If Mcdonalds can give it so should they.Genuine Hotels.com guest review
A quaint hotel in a fantastic location. But the service left a lot to be desired, we were promised a number of niceties at check-in that never occurred. The room was large and clean but the temperature control did not work in our room. we could not make it cooler or warmer. we asked twice for maintenance to look at it and despite their efforts it was […] never fixed. the in-room service was incredibly slow on 2 different days. the on-site parking is quite expensive at $35. The Lowes Hotel is right next store and had a better view of the santa monica pier and beach. It was quite large and new. It might be a good alternative choice, although I can't speak to the service there. Read moreGenuine Hotels.com guest review
"it was really nice and I would stay there again"
I liked the hotel a lot.The location is key and the bar area has a very friendly staff and good bites. I was not sure about going to the beach by myself so I did do a short walk run. Have to be safe.Genuine Hotels.com guest review
My wife and I stayed for a weekend getaway weekend and had a great time! The staff was very friendly, the room (even though street side vs ocean side) was quiet, clean and very nice. The location is great as in the heart of the Santa Monica area for restaurants and shopping plus beach, etc.Genuine Hotels.com guest review
Comfortable stay after a business lunch at the Lobster on the pier. Easy walking to all things Santa Monica.Genuine Hotels.com guest review
Hotel reception and location at Santa Monica are excellent. The foyer & rooms were great as were the helpfulness of the staff. Complimentary items in the foyer (water etc) was a nice touch too. Back area (access to Santa Monica beach) and near the pool seemed squashed in and outdated though. I had the impression this section of the hotel was in need […] of a freshen up/modernisation. Otherwise nothing at all to complain about. Would stay there again for sure. Read moreGenuine Expedia guest review
This is a wonderful hotel. It's not right on the beach, but you can still see the water from the hotel. The service was exceptional! Angelo was our waiter at breakfast and he was simply wonderful. From valet to checkout the next afternoon, it was a dream! Definitely worth the money! Hopefully the street construction till end soon, since it was kind […] of hard to find, but we did make it by asking directions. Read moreGenuine Hotels.com guest review
"Top Notch Staff"
The staff went WAY beyond their reasonable duties to take care of us and our unique situation. I can't say enough about them...Genuine Expedia guest review
The hotel was fine, room a bit small and beds should be a queen size as my feet hung over. But it was fine.Genuine Hotels.com guest review
Great facility! Staff was wonderful! Highly recommended!!!Genuine Expedia guest review
"Great Location, Great Staff"
The location can't be beat. Close to everything Santa Monica has to offer while being a little more on the quiet side. Staff was super friendly and helpful.Genuine Hotels.com guest review
Heat wave in L.A.. The hallway on my side of the floor was warm and the room never really cooled off. Otherwise, it is a nice hotel in a nice location.Genuine Hotels.com guest review
"D Glenn stay at the JW Marriott Santa Monica"
Very nice hotel for the money. Very nice room. Restaurant was nice and the food service was prompt and well prepared! The hotel even has a convenient access to the beach. If I go to Santa Monica again, I will consider this hotel. This hotel is proof that when Marriott puts their name and hart to it, the property is going to be a good place to stay!Genuine Hotels.com guest review
Really enjoyed Would stay there again enjoyed THE pool and pool ServiceGenuine Expedia guest review
The room was a little worn around the edges with chips and wear marks on the door. And the temperature control didn't work for me, required a maintenance person to adjust. Some staff were great, others snarky or just not helpful. Example: I asked what the dining options were, and was pointed to the indoor bar (when both the outside bar and restaurant […] were both open -- I found out that after sitting down and ordering.) Read moreGenuine Hotels.com guest review
I arrived so early (8:30am) the front desk held my bags while I went for run on beach. They were going to let me shower in spa, however, when I returned (11am) they had a room ready for me and let me check in!!!!Genuine Expedia guest review
awesome!Genuine Hotels.com guest review
"perfect access to beach"
The hotel service was the best. The bell men were awesome, so polite and excellent service. When we checked in, the front desk said our room was ready, went up to find a dirty room....not ready. Back downstairs to the desk, they found us another room very quickly which turned out to be a ocean view which was nice. The room was lovely, the bed was probably […] the most comfortable bed I ever slept in on vacation BUT the bathroom needed some serious update. Large bathroom but the sink area is so small and very hard for a lady to get ready. Just needed an update. Overall the hotel was very nice, but for the price, your paying for ocean side hotel. Read moreGenuine Hotels.com guest review
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