All hotels in Santa Monica, California, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here1740 Ocean Ave, Santa Monica, CA, 90401, United States of America, ‏‎855-239-9485
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4.2 / 5Excellent

Score breakdown (from 461 reviews)

Average rating for:

  • Cleanliness
    4.4
  • Service
    4.3
  • Comfort
    4.3
  • Condition
    4.2
  • Neighborhood
    4.5
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4.0 / 5Excellent
"JW Marriott"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Great stay except the parking.
Genuine Hotels.com guest review
1 night family trip May 15, 2015
kevin
US
4.0 / 5Excellent
"business"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    5.0
Too small of a room. I wanted two double beds and got a king and roll a way. Too cramped.
Genuine Hotels.com guest review
2 night business trip May 8, 2015
A Traveler
US
5.0 / 5Outstanding
"Perfect."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Perfect location steps from the beach and a very short walk to the pier and promenade. Hotel staff was very friendly and went out of the way to greet us, provide water, smile and talk about our day etc as we came and went. This will be the first place I consider staying next time in Santa Monica.
Genuine Hotels.com guest review
2 night romance trip May 1, 2015
Kevin
US
3.0 / 5Good
"Hidden fees"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Too much money for the quality of the hotel. I paid $35.00 for parking. I was not told this till after I paid.
Genuine Hotels.com guest review
1 night trip Apr 24, 2015
Maurice
US
4.0 / 5Excellent
"Santa Monica great to visit"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    2.0
Visiting family In a room facing street--very noisy Given a room on 6th floor far down the corridor The charge for wifi extremely high Always cleaned well Pool and outside area wonderful
Genuine Hotels.com guest review
7 night family trip Apr 13, 2015
Annette
US
4.0 / 5Excellent
"Fun in the city"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Had an enjoyable stay at this hotel. Room was clean and comfortable. Would rather have had a room with a pool or courtyard view but they were booked due to the kids choice awards. Although when I checked in I was not told about the hours for breakfast at the restaurant downstairs. The girl was quick to give me my room. Just one complaint. There was water damage on the ceiling that looked like it had been somewhat repaired but not painted over. So I was a bit nervous due to the damage being over the bed. Overall very nice room.
Genuine Hotels.com guest review
2 night trip Mar 27, 2015
A Traveler
US
5.0 / 5Outstanding
"Lovely room for a stay in Santa Monica"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Quick in and out stay for business but very nice accommodations so I wish I was able to stay longer to appreciate the amenities.
Genuine Hotels.com guest review
1 night business trip Mar 8, 2015
Debra
US
3.0 / 5Good
"Nothing special"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    4.0
We requested a king, but they gave us two doubles - no that cozy for our romantic getaway. Hotel is old. Parking is ridiculous - $35! Location is fine - in the heart of bustling Santa Monica. Overall, it was fine, but nothing to write home about.
Genuine Hotels.com guest review
1 night romance trip Mar 8, 2015
A Traveler
US
4.0 / 5Excellent
"Marriott SMO"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great location and friendly staff. Only drawbacks we're, no fresh air and vacuuming at 0800 Sun. morning. No ability to open a window or get fresh air at a beach hotel, not even a bathroom fan. Cleanliness is great, but waking to a vacuum and then hearing it for nearly 30 min. in the hallway was not great.
Genuine Hotels.com guest review
1 night romance trip Mar 6, 2015
Gene
US
2.0 / 5Fair
"Over rated!"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Lots of age on the property. especially the carpet. Only stay there if you get a good deal. Not worthy of 4 stars. Nice staff but too much wear and tear on the rooms and floors. Horrible odors in halls.
Genuine Expedia guest review
Other trip Feb 18, 2015
Robert
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Arrived to check in at 3pm and was told that 6 was the earliest my room would be ready. The nicest most efficient staff were the valets. Not up to JW standards.
Genuine Expedia guest review
Other trip Feb 17, 2015
A Traveler
US
4.0 / 5Excellent
"Nice personnel at this hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Stayed for the weekend getaway. The service was very kind and hospitable. Very kind older man working the front door helping with our bags and seemed he really cared. Location was very good as it was walkable to the mall and pier. Will stay again
Genuine Hotels.com guest review
1 night romance trip Feb 8, 2015
mitchell
US
5.0 / 5Outstanding
"Well Done!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel is well set up, conveniently located to interesting parts of Santa Monica, the staff is friendly, helpful and capable. In fact, the have a higher than average standard of service which helps create the desire in guests to return often.
Genuine Hotels.com guest review
1 night business trip Feb 3, 2015
A Traveler
US
5.0 / 5Outstanding
"Bright & Clean"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We only stayed one night. The hotel/room was bright and clean. Because of our short stay, we didn't have interaction with the staff other than when we registered. It was all very pleasant.
Genuine Hotels.com guest review
1 night romance trip Jan 25, 2015
A Traveler
US
5.0 / 5Outstanding
"Delightful!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Easy access to beach walking or exploring quaint Santa Monica shops and unique cafes. Available and affordable taxis to get quality manis and pedis and later a delectable dinner at the Enterprise Fish Co.
Genuine Expedia guest review
Other trip Jan 27, 2015
Diane
US
4.0 / 5Excellent
"Fantastic location"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Love it that if you walk through the back entrance it will only take you a 1 minute walk to the beach. The room was nice and the bed was good. Due to the massive balcony we had the room felt a little cramped. The shower was beautiful and the bath eminaties were great. The balcony was of such a size we had a nice big round table with chairs where we had a relaxing breakfast. The gym was of a good size with enough machines and free weights to have a great workout, followed by a nice stroll around the beach. The Santa Monica pier is right next door as is the boulevard and shopping area.
Genuine Expedia guest review
Other trip Jan 26, 2015
Henriette
US
5.0 / 5Outstanding
"Great romantic weekend and post-stay exceptional"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
A very special weekend for a friend's wedding, so the hotel had to be perfect. This was a great hotel and would stay there again. That's why I gave it high ratings for all categories. Full disclaimer, though, so no one is misled. There was an incident impacting the "room cleanliness" category, which would generally required me to give this one the lowest rating. However, the hotel has assured me it was an "isolated incident" and that steps have been taken to try and ensure things like that won't happen. Once I was assured of this and shown extremely courteous and respectful customer service and concern, it seemed like I shouldn't knock them down just for an "isolated incident."
Genuine Hotels.com guest review
1 night romance trip Jan 10, 2015
Manuel
US
5.0 / 5Outstanding
"Great"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very pleasant stay.
Genuine Hotels.com guest review
1 night romance trip Jan 18, 2015
A Traveler
US
3.0 / 5Good
"Not a happy customet"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
Up scale hotel a little to snooty for us. Ice mechines are locked up so every time you need ice u have to call for it. This was a pain and wiuld never stay here again because of many thing like this.
Genuine Hotels.com guest review
2 night romance trip Jan 10, 2015
Tracie
US
5.0 / 5Outstanding
"Beautiful hotel close to the beach"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Friendly staff made our trip memorable for my daughters. It's quiet, clean and close to everything. Would love to go back again.
Genuine Expedia guest review
Other trip Jan 12, 2015
mom4two
US
4.0 / 5Excellent
"Great for California experience."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Excellent location. Walking distance to all the important places.
Genuine Hotels.com guest review
1 night family trip Jan 5, 2015
Margaret
US
4.0 / 5Excellent
"Year end in santa monica"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
nice stay-service only mediocre. very good breakfast
Genuine Hotels.com guest review
5 night romance trip Dec 30, 2014
Martin
US
5.0 / 5Outstanding
"Perfect Location, Perfect Room"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This hotel is in a PERFECT location in the heart of Santa Monica. Room was HUGE and one of the most comfortable rooms I have ever stayed in. Quiet and comfortable. This hotel was perfect. I would absolutely stay here again!
Genuine Hotels.com guest review
1 night romance trip Jan 1, 2015
Brittany
US
3.0 / 5Good
"Well Priced Hotel on the Beach"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    4.0
Just a short getaway in our hometown. Lot of quirky mistakes on the hotels end with our reservations etc but in the end they compensated us very well, so it was worth it in the end. Very nice and courteous staff, especially Carlos at the valet and William at the front desk. just minutes by foot to the pier and the beach of course
Genuine Hotels.com guest review
1 night romance trip Dec 30, 2014
A Traveler
US
5.0 / 5Outstanding
"Wonderful stay in Santa Monica!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent visit!!
Genuine Hotels.com guest review
2 night romance trip Dec 26, 2014
Robert
US
5.0 / 5Outstanding
"excellent stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
everyone was so accommodating, from check in to check out.
Genuine Expedia guest review
Other trip Jan 2, 2015
A Traveler
US
4.0 / 5Excellent
"Great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Hotel is in a great location and the staff are very welcoming and helpful. The food at breakfast was not the best though. I ordered eggs Benedict which did not taste great. I would stay here again and just eat at surrounding restaurants.
Genuine Expedia guest review
Other trip Dec 30, 2014
tara
US
5.0 / 5Outstanding
"JWM"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
great
Genuine Hotels.com guest review
2 night trip Dec 24, 2014
A Traveler
US
4.0 / 5Excellent
"Good"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Pleasant. The staff was very cordial and I enjoyed the hospitality. Would definitely visit again.
Genuine Expedia guest review
Other trip Dec 29, 2014
Hanna
US
4.0 / 5Excellent
"Great Location....a little dated"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
Everything was great with this hotel except the rooms are a little dated. Paint was coming off the walls and the place could use a facelift, but the bar was nice, food was great, service was over the top and the location is excellent. I will stay again.
Genuine Hotels.com guest review
1 night family trip Dec 25, 2014
Troy
US
5.0 / 5Outstanding
"Christmas week"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We loved it. My mom joined us for Christmas week and we were able to get two rooms with nice views. It was easy access to the beach for jogging every morning. The pool was heated and our son loved that. Friendly and helpful staff from the front desk to the valet. Will return.
Genuine Hotels.com guest review
3 night family trip Dec 21, 2014
Cynthia
US
2.0 / 5Fair
"Disappointing!"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    3.0
If you are expecting a JW Marriott than you will be disappointed. Room was cold - would not warm up. Moved us to another room. No warm water for 3 hours after we checked in for maintenance. Never got my requested wake-up call. We won't stay there again.
Genuine Hotels.com guest review
3 night family trip Dec 17, 2014
Cathie
US
4.0 / 5Excellent
"Frequent visits, solid performance."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
As always solid service from the Le Merigot. I've stayed here multiple times and everything is always clean, respectful and timely. Very easy place to stay with access to all you want to see in Santa Monica.
Genuine Hotels.com guest review
1 night trip Dec 13, 2014
Charles
US
5.0 / 5Outstanding
"Santa Monica center city"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Very convenient to government center and courthouse.
Genuine Hotels.com guest review
1 night business trip Dec 7, 2014
Lynda
US
4.0 / 5Excellent
"Good hotel but better staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
Good location, clean, and very accommodating staff. A small swimming pool but I guess you don't need a big one when you are close to the beach.
Genuine Expedia guest review
Other trip Dec 7, 2014
Nansuperman
US
5.0 / 5Outstanding
"A very comfortable experience."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The entire staff was very friendly and helpful. The location is great.And the breakfast was speedy and Hot.
Genuine Expedia guest review
Other trip Dec 6, 2014
Paula
US
5.0 / 5Outstanding
"Wonderful Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Very enjoyable stay as always. We've been coming here for ten years. Excellent service and atmosphere. Near the beach and pier, with lots of choices for shopping and dining.
Genuine Hotels.com guest review
8 night family trip Nov 24, 2014
Alan
US
5.0 / 5Outstanding
"Bad game - terrific stay."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Came to California for the ND vs USC football game. Being a ND fan - the game was terrible- but the stay at the JW Marriott Le Merigot Hotel in Santa Monica was perfect. My wife and I have stayed a least a dozen times over the years at this property and have never been disappointed. Staff, facility and location makes this destination a winner.
Genuine Hotels.com guest review
4 night family trip Nov 28, 2014
Michael
US
2.0 / 5Fair
"Not as expected and promised"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
For a jw marriott, this was a very bad experience. Prior to arrival, we were promised a sea view room which was not honored. In room safe was of old type that requires a key from the reception but the hotel have lost the one belongs to my room. Wasn't wven offered to change the room for the above 2 reasons plus few other difficiencies such as rusted door handles problem with the telephone etc
Genuine Expedia guest review
Other trip Nov 30, 2014
maher
US
5.0 / 5Outstanding
"come again"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great location. Friendly staff. Beach access. Rooms are nicely refurbished. The TV had an issue, they sent someone to fix and gave us free movie.
Genuine Hotels.com guest review
3 night business trip Nov 25, 2014
SPYROS
US
1.0 / 5Poor
"1970 style- claustrophobic"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    4.0
First impression,,,enter to room paint peeling on the wall,dark and unfriendly.Television no lockal channels only on demand (SO NO TV)Safe with kay,mini bar lock with kay.N0 VENTILATION IN BATHROOM.Window,no sond proof,door no sond proof(all night noise)
Genuine Hotels.com guest review
1 night family trip Nov 26, 2014
henryk
US
4.0 / 5Excellent
"Promised a view but didn't get it"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
We we're led to believe we'd have an ocean view from our reservation and from talking to front desk clerk when we checked in. Our view turned out to be an apartment building
Genuine Hotels.com guest review
1 night romance trip Nov 22, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The entire staff was highly attentive and very friendly - the valet, front door attendant, front desk check-in and check-out clerks, bar man, exercise room attendant and room maids.
Genuine Expedia guest review
Other trip Nov 21, 2014
Rick
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel was very nice the location was perfect in walking distance of the beach and the mall
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
US
4.0 / 5Excellent
"Santa Monica Beach Stay"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Stayed at the JW in Santa Monica in November 2016. The purchase through expedia gave us an excellent price, but unfortunately that landed us on the ground floor with windows facing out the walkway to the beach where people passed by. The room was spacious, clean and very nice all around. Service was average and we did not each at the hotel (breakfast showed $$$$ on yelp). The hotel is situated just across the boardwalk to the beach and is a few hundred yards from the Pier and a short walk from 3rd St. Promenade. Overall it was a great stay.
Genuine Expedia guest review
Other trip Nov 20, 2014
Adam
US
4.0 / 5Excellent
"Close to beach and shopping center."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Well, there was a note in our room asking tips for room service! We paid pretty good money for our room and I did not like it. If people like to leave a tip, they do.
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
US
4.0 / 5Excellent
"Expected more for the price. some stains"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Expected more for the price. some stains in hallway and no ocean view
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
US
4.0 / 5Excellent
"great location for beaches and restaurants"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
great location for visiting friends in Santa Monica
Genuine Expedia guest review
Other trip Nov 18, 2014
A Traveler
US
2.0 / 5Fair
"Overpriced and outdated"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    3.0
We made a reservation online and were told that the hotel was booked out on arrival. They eventually found us a room on the ground floor, which you could only get to by walking through the business center. The room felt like the forgotten musty part of a hotel - was it the staff's quarters? It was expensive, way too expensive for what it was. Parking was an additional fee as was internet access, which should have been offered free as part of the pricey room. I wouldn't stay here again.
Genuine Hotels.com guest review
1 night romance trip Nov 4, 2014
A Traveler
US
4.0 / 5Excellent
"Nice hotel, great location"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Nice place, but too expensive for my taste. No free Wi-Fi, expensive parking ($35), etc., made it (for me) not very good value-for-money.
Genuine Hotels.com guest review
1 night trip Oct 30, 2014
Ron
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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