All hotels in Santa Monica, California, United States of America
1 room, 2 adults
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1740 Ocean AveSanta MonicaCA90401United States of America, ‏‎855-239-9485
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Hotels.com reviewsTripAdvisor reviews
4.1 / 5Excellent

Score breakdown (from 537 reviews)

  • Location
    Great location
  • Service
    Fantastic service
  • Comfort
    Rather comfortable
  • Value for money
    Poor value for money
  • Vibe
    Poor vibe
5.0 / 5Outstanding
"Business trip to Santa Monica"
Great location. Will stay again
Genuine Hotels.com guest review
1 night business trip Aug 30, 2015
A Traveler
US
5.0 / 5Outstanding
The hotel was wonderful, the staff was very attentive and we had a great stay. It was easy access to the beach and great restaurants. We will go back again if we're in the area.
Genuine Hotels.com guest review
1 night romance trip Aug 27, 2015
Sarah
US
4.0 / 5Excellent
Was given a room in the back 40, I'm sure because my reservation said "points", even though I paid $259 over the value of my free night. Room was spacious, comfortable bed, GREAT pillows, but key for minibar didn't work and paint in bathroom was cracked and bubbled. Excellent service from all the staff
Genuine Hotels.com guest review
1 night trip with friends Aug 12, 2015
Barbara
US
4.0 / 5Excellent
My only complaint would be the slow service in the restaurant for breakfast. Our server would disappear for long periods of time which was quite annoying. I think they could offer better service by assigning servers to areas vs specific tables. There was plenty of servers servicing other tables around us.
Genuine Hotels.com guest review
2 night family trip Jul 30, 2015
Carolyn
US
5.0 / 5Outstanding
Great. Very popular. We were unable to extend our stay as the hotel was full.
Genuine Expedia guest review
Other trip Jul 28, 2015
A Traveler
US
5.0 / 5Outstanding
"Great hotel, fantastic service, great location"
Planned a last minute trip to California, and decided we would stay in Santa Monica while in the LA area. This hotel had great reviews, and they were not wrong. Absolutely enjoyed our stay at the hotel. The staff were incredible, and provided great customer service. Oliver the Concierge gave great advice on getting around, sites to see and how to maximize our enjoyment during our stay. The beach is a short walk across the street, and the pool was warm and enjoyable. Will definitely consider again.
Genuine Expedia guest review
Other trip Jul 24, 2015
Leo
US
4.0 / 5Excellent
"Nice hotel less than a block off the beach."
Staff excellent. Outside bar great - relaxing and comfortable day and evening. Spa okay. Liked massage but I've been to spas that had better locker and shower facilities. Good location. Can walk to pier and to downtown Santa Monica. Room and furniture very comfortable. Plenty of outlets to recharge phones, etc. Bath sink faucet issue. Fixed but still not great. The ice is locked in housekeeping and you have to call for them to bring ice to the room. They were prompt but I don't understand.
Genuine Expedia guest review
Other trip Jul 22, 2015
Karen
US
4.0 / 5Excellent
"Excellent location."
Excellent location near to beach and public transportation. We had week vacation and had booked hotel for four days Sat to Wed and decided to extend stay for whole week.due to excellent service and easy to get around car free location.I enquired about availability and keeping same rate for room for week and was told they had plenty of rooms available and should be no problem but they would need to check with manager Daniel to get approval.As I stated up to this point ALL staff members were, so helpful, friendly and accommodating. We were paying pretty hefty rate for hotel and I fully expected to keep this rate without any issue.Was upset when this manager refused quoting much higher rates to extend stay and he had little interest in whether we extended stay at Merigot or moved to another hotel. He did nothing to encourage us to stay, attitude was here's the rate take it or leave it. We finally ended up staying and were treated very well by ALL other staff members.
Genuine Expedia guest review
Other trip Jul 20, 2015
mother and teen
US
5.0 / 5Outstanding
"great hotel, great location"
Great hotel, just one street from the beach, about 4 block from 3rd Street Promenade. Very attentive personel, very helpful and nice. Not too many people at the pool, well maintained. Internet access was really slow, but free. (It is supposed to cost a daily fee but this was waived without even asking for it)
Genuine Hotels.com guest review
2 night business trip Jul 14, 2015
Alexander
US
5.0 / 5Outstanding
Great hotel and Daniel the assistance manager was great.
Genuine Hotels.com guest review
1 night family trip Jul 13, 2015
Karla
US
5.0 / 5Outstanding
"Great overnight stay!"
I just stayed overnight with my daughter, and I relay wish I could have stayed longer. The hotel is situated right next to a beautiful beach, and a few minutes walk from the Santa Monica Pier. We loved it. Shopping and a lot of options for dining at walking distance. The room was spacious, clean and the bed very comfortable! I will definitively stay in this hotel when I go back, and will highly recommend it to my friends!
Genuine Hotels.com guest review
1 night family trip Jul 12, 2015
Mirella
US
5.0 / 5Outstanding
"Excellent!"
Very nice stay and awesome dinner in the restaurant. Had a steak that was superb. The room was wonderful. Had the city view, which is of Ocean Avenue.
Genuine Expedia guest review
Other trip Jul 12, 2015
A Traveler
US
5.0 / 5Outstanding
"Very satisfied"
Great location, pleasant staff
Genuine Hotels.com guest review
1 night business trip Jul 7, 2015
Dale
US
5.0 / 5Outstanding
Almost 5 stars! Excellent!
Genuine Hotels.com guest review
1 night family trip Jul 6, 2015
Patrik
US
5.0 / 5Outstanding
"Excellent customer service."
Marriott never fails. Excellent service.
Genuine Hotels.com guest review
1 night business trip Jul 6, 2015
Alona
US
4.0 / 5Excellent
"Great for business or pleasure!"
Prime location right on the beach and all the hotel staff was super friendly and attentive! Room decor was a bit dated but it was very clean and comfortable. The pool was the best part. Make sure to go to Cora's for breakfast. Right next door to the hotel. So goooood!
Genuine Hotels.com guest review
2 night romance trip Jul 1, 2015
Theodore
US
5.0 / 5Outstanding
"short walk to Santa Monica pier and the beach!"
Great hotel, very accommodating. We arrived in a slightly larger vehicle than their parking garage could handle. They made a special spot just for our vehicle. Close to the beach and the Santa Monica pier!
Genuine Hotels.com guest review
1 night family trip Jul 5, 2015
Claudia
US
5.0 / 5Outstanding
"Great Hotel Experience"
Perfect place to stay! The location was exactly what we were looking for
Genuine Hotels.com guest review
1 night romance trip Jun 30, 2015
A Traveler
US
4.0 / 5Excellent
aside from the slow check-in and the high price for auto parking in addition to the rom cost the hotel was very nice
Genuine Hotels.com guest review
1 night family trip Jul 2, 2015
dan
US
1.0 / 5Poor
"Jw Marriott?? Not this location..."
Worst experience! Wasted money!!! Bad customer service!! Wanted quite night to myself but I ended being worse than staying home. 2things ! It was loud til 3 in the morning n maids wanted clean at 8 in the morning??? I checked in at 10:30 pm! My check is at 11 am, not 8am!
Genuine Hotels.com guest review
1 night trip Jun 22, 2015
A Traveler
US
3.0 / 5Good
"Won't be back"
We enjoyed our stay because of it's awesome location, but for the price we were definitely expecting more. We requested two beds, but the hotel only had a king size bed available. With no windows that open or patio, we couldn't enjoy the ocean breeze from our room. A jacuzzi would be awesome, and a continental breakfast even better
Genuine Hotels.com guest review
1 night trip with friends Jun 20, 2015
Alicia
US
5.0 / 5Outstanding
This is a great hotel, very close to the beach and beautifully maintained. We will stay here again when we are in Santa Monica.
Genuine Hotels.com guest review
1 night family trip Jun 22, 2015
William
US
5.0 / 5Outstanding
"Perfect hotel"
Was there for father's day with my family. location was perfect hotel was very nice and very clean.
Genuine Hotels.com guest review
1 night family trip Jun 21, 2015
Jose
US
4.0 / 5Excellent
Quick stay but definitely a nice spot. Walking distance to the beach a plus!
Genuine Expedia guest review
Other trip Jun 23, 2015
A Traveler
US
4.0 / 5Excellent
"No Free Wifi but nice hotel"
It's a nice hotel located in a great area. There is no free wifi which was a big bummer. For as nice as this hotel is, there should be free wifi.
Genuine Hotels.com guest review
1 night romance trip Jun 13, 2015
Bill
US
5.0 / 5Outstanding
"Gosh - couldn't have been better"
checked in sort of late 10PMish after a long flight from Hawaii - was hungry and was pointed to some of the local eateries that were still open - did the Italian restaurant just down the street - it was great - i was homey in lieu of the posh posh restaurants. room was big and roomy - everything very clean - I asked to get free WI-FI and it was given to me without blinking an eye - Just seemed so natural for everyone there to genuinely make sure that i had a pleasant stay, i didn't feel it was fake - real genuine.
Genuine Hotels.com guest review
1 night business trip Jun 7, 2015
Andrzej
US
4.0 / 5Excellent
"Romantic night at the beach"
Wanted a nice clean hotel near the beach. This was exactly what we were looking for
Genuine Hotels.com guest review
1 night romance trip Jun 6, 2015
John
US
4.0 / 5Excellent
"Not free wi-fi, its really bad."
Nice Hotel! Not free wi-fi, its really bad.
Genuine Hotels.com guest review
2 night trip with friends May 31, 2015
A Traveler
US
4.0 / 5Excellent
"SM stay"
Nice place to stay, limited view
Genuine Hotels.com guest review
1 night business trip Jun 4, 2015
A Traveler
US
1.0 / 5Poor
"MEOW - do not stay here"
The room smelled of cats and chemicals
Genuine Hotels.com guest review
2 night business trip Jun 1, 2015
Mark
US
4.0 / 5Excellent
"Bad service, good location"
Nice location and the hotel itself was solid. Comfortable beds. Service was pretty lousy, though. Employees said 'good morning' as required but at the bar & restaraunt disappeared constantly.
Genuine Hotels.com guest review
1 night family trip Jun 1, 2015
A Traveler
US
1.0 / 5Poor
"Not kids friendly"
The hotel is not kids friendly. They make us wait almost 3 hours with a baby for our room. They didn't allow us to stay 30 more minutes (late check out) when our baby girl was taking her nap. Definetly they don't care about custumers. I do not recommend this hotel with you go with kids.
Genuine Hotels.com guest review
2 night family trip May 29, 2015
Tacila
US
5.0 / 5Outstanding
"Marigot"
Excellent. Have stayed here before
Genuine Hotels.com guest review
1 night romance trip May 22, 2015
Pedro
US
5.0 / 5Outstanding
"Last minute holiday stay"
This hotel was the find of the century!! Found it last minute on Expedia, booking was super easy. We showed up and were extremely impressed with everything from the super friendly staff and ease of checking in, to the size and cleanliness of our room. And it was a short walking distance directly to the beach. I will definitely be staying here again!!
Genuine Expedia guest review
Other trip May 27, 2015
Chrissy
US
4.0 / 5Excellent
"Great Hotel!"
Excellent customer service. Check-in was at 3 but we called that morning and said we were going to be early. We arrived at noon and they had the room ready for us. The location was great; short walk to the pier and Promenade St. It was very nice to valet our car and not have to get it again until check-out.
Genuine Hotels.com guest review
1 night romance trip May 24, 2015
Brendan
US
3.0 / 5Good
"Great price, great location, mediocre hotel"
Lots of service issues here. Definitely not a JW Marriott quality property. More like just a Marriott experience. No shampoo in the room, no ice machines available, coffee service in the lobby was always empty (even the front desk warned us at checking that the coffee service was usually empty). Checked me out after 1 day of a 2 day stay and had to re-check in. Maid service would enter the room without knocking even when we had DND sign on the door. To top it off, our room was right above the lobby and loud partiers keep us up until wee hours of the morning. Great location, great price, mediocre hotel.
Genuine Hotels.com guest review
1 night romance trip May 24, 2015
Scott
US
4.0 / 5Excellent
"JW Marriott"
Great stay except the parking.
Genuine Hotels.com guest review
1 night family trip May 15, 2015
kevin
US
4.0 / 5Excellent
"business"
Too small of a room. I wanted two double beds and got a king and roll a way. Too cramped.
Genuine Hotels.com guest review
2 night business trip May 8, 2015
A Traveler
US
5.0 / 5Outstanding
"Perfect."
Perfect location steps from the beach and a very short walk to the pier and promenade. Hotel staff was very friendly and went out of the way to greet us, provide water, smile and talk about our day etc as we came and went. This will be the first place I consider staying next time in Santa Monica.
Genuine Hotels.com guest review
2 night romance trip May 1, 2015
Kevin
US
4.0 / 5Excellent
Great location. Easy to walk to beach, shopping and tons of restaurants. Hardly used our rental car.
Genuine Expedia guest review
Other trip May 4, 2015
A Traveler
US
4.0 / 5Excellent
"Short Stay at JW Marriott"
Great check in and service. The initial room we were given had a clear water stain and cracked ceiling. We called and were quickly given another room, without delay. The rooms look a bit dated and carpet stained. Bed very comfortable. Price is high for what you get and the cost of parking took me aback.
Genuine Expedia guest review
Other trip May 4, 2015
Radman
US
3.0 / 5Good
"Hidden fees"
Too much money for the quality of the hotel. I paid $35.00 for parking. I was not told this till after I paid.
Genuine Hotels.com guest review
1 night trip Apr 24, 2015
Maurice
US
4.0 / 5Excellent
"Santa Monica great to visit"
Visiting family In a room facing street--very noisy Given a room on 6th floor far down the corridor The charge for wifi extremely high Always cleaned well Pool and outside area wonderful
Genuine Hotels.com guest review
7 night family trip Apr 13, 2015
Annette
US
4.0 / 5Excellent
"Nice Hotel with an great location"
The hotel is lovely, lobby very comfortable for morning coffee. Coffee is great! Location close to beach, shopping and downtown Santa Monica. Although I found the hotel pleasing, I must admit the hallway noise travels right through your door. Not sure why, or if it is correctable by Marriot, but it can be disburbing. It is not a matter of being a light sleeper. You can hear walking (or worse kids running), conversations of other guest going to their rooms. It is as if your door is open. The hotel was very quiet once all guest got to their rooms, it was not that you heard noises through the walls or ceilings. It was only noise going through the door. I would stay their again, but request a different room, in case it was just that particular room.
Genuine Expedia guest review
Other trip Apr 17, 2015
A Traveler
US
5.0 / 5Outstanding
No drawer space.....lived mostly out of my suitcase.
Genuine Expedia guest review
Other trip Apr 14, 2015
A Traveler
US
4.0 / 5Excellent
The staff was wonderful. They were very welcoming and eager to please and serve. The location was very good.
Genuine Expedia guest review
Other trip Apr 14, 2015
A Traveler
US
4.0 / 5Excellent
"JW Marriott - Spring Break"
The hotel staff was exceptional. The price to room quality ratio was average to poor. Our room was tucked away on the second floor and really needed an update. Great access to Santa Monica beach and shopping. More of a business hotel that a vacation get away.
Genuine Expedia guest review
Other trip Apr 13, 2015
Greg
US
3.0 / 5Good
"Bair and Switch"
Bait and Switch - Marriott confirmed one kind of room, and then stuck us with another as the "ran out of" the room we reserved. Won't stay here again.
Genuine Hotels.com guest review
2 night family trip Feb 7, 2015
Cornelius
US
4.0 / 5Excellent
"Fun in the city"
Had an enjoyable stay at this hotel. Room was clean and comfortable. Would rather have had a room with a pool or courtyard view but they were booked due to the kids choice awards. Although when I checked in I was not told about the hours for breakfast at the restaurant downstairs. The girl was quick to give me my room. Just one complaint. There was water damage on the ceiling that looked like it had been somewhat repaired but not painted over. So I was a bit nervous due to the damage being over the bed. Overall very nice room.
Genuine Hotels.com guest review
2 night trip Mar 27, 2015
A Traveler
US
5.0 / 5Outstanding
"Beautiful hotel with a very friendly staff!"
Beautiful hotel that isvery close to the beach and pier. The staff is very friendly and help plan where to eat and where to see all the fine attractions of Santa Monica
Genuine Expedia guest review
Other trip Mar 11, 2015
david
US
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