Crowne Plaza Reading - Reading

Excellent!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The hotel is a little to far from the town and station for a comfortable walk but the hotel is fine with nice staff. As other folks have mentioned the piano playing itself is very naff. The heath club is excellent, top notch.

Genuine Hotels.com guest review

This hotel doesn't look that great from the outside, but it is a pretty good one. The reception staff were quietly efficient and the outlook of the dinging area is that of the Thames - very light and airy. The room is where the quality ahead of the room rate shows - the line, towels and toiletries - are after the rate. I booked this hotel for less than […] the prize of a Premier Inn, but got a much better quality of room. There's gated parking if you travel by car. And there were a few local places to eat - the Thai around the corner being particularly good. Didn't get to try out breakfast, but would definitely use again if the price is right! Read more

Genuine Hotels.com guest review

A bit of a walk to nice places to eat, but easily has the best gym of the business hotels around.

Genuine Hotels.com guest review

Had to ask for the 2nd required robe. Carpet was ripped/threadbare in places. Toiletries weren't very nice. Steam room wasn't even warm.....but, staff were very nice and helpful. Glad I didn't pay full price.

Genuine Expedia guest review

Fantastic hotel the wife and I had a lovely time in reading .

Genuine Expedia guest review

Friendly, helpful staff and very comfortable, well appointed rooms.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Everything first class and at a reasonable cost. Breakfast fine but no rolls and egg, bacon, etc not kept hot.

Genuine Hotels.com guest review

it was lovely

Genuine Hotels.com guest review

lovely setting, friendly and very helpful staff. only complaint...breakfast service! Not enough staff. had to clear a table and find own cutlery. waited ages for staff to appear to order tea and coffee.

Genuine Expedia guest review

Needed a hotel handy for train into London - every 10 mins, and also for 80s Rewind festival in Henley. Upgraded room had free wifi and continental breakfast. Recommend ask for river view.

Genuine Hotels.com guest review

Modern Hotel 10 minutes walk from the train station. Well maintained with friendly staff. Good Thai food available in the welcoming pub over the road. I was lucky to get an excellent rate for this stay.

Genuine Hotels.com guest review

I originally wanted to stay in the Windsor area but opted for this hotel on the outskirts of Reading.I booked this hotel months in advance for the opening weekend of the Olympics and requested a river view room. When we arrived for check-in we were given a room overlooking the busy roundabout. I was told that I was not given a river view room because […] they had events on at the hotel which would be very noisy and until the early hours of the morning. As I was staying there for 3 nights I decided I would like a River View room even if I was going to be inconvenienced by some noise. We were given a River View noise but had to agree that we would not complain about the noise. The room was very clean, pleasant and catered for our needs. We did hear some noise on the second night but it really did not spoil our sleep and the nightcap helped. Also had a issue with the breakfast vouchers but eventually sorted this out with the staff. Nice hotel but reception staff customer service skills could be improved. Read more

Genuine Expedia guest review

The staff were very responsive to requests for assistance. V helpful

Genuine Expedia guest review

Excellent spa and swimming pool. Secure car park was good. Only downside during the stay was the clear lack of staff at breakfast - food was running low; tables weren't cleared.

Genuine Expedia guest review

we nhave stayed at the Crown Plaza. Reading before and have always been pleased with Hotel and staff.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Pretty good hotel, did what it said on the tin. Comfy room although the TV/internet system was temperamental and a bit annoying! Good choice for breakfast and friendly if slightly slow staff

Genuine Expedia guest review

I was visiting Henley for Henley Womens regatta, and was very impressed with the location of the hotel, its services and gated parking. Overall very pleased and would stay again.

Genuine Hotels.com guest review

Hotel designed purely for business users (and i've stayed at a lot of hotels on business) Hotel not interested in leisure guests, which on this occasion we were. Reception staff could hardly speak a word of english and were very rude and also incapable of making a simple decision (a symptom also suffered by the trainee they called the manager). Makes […] Kensington hotels look warm & welcoming. First stay at a Crown Plaza and definitely the last (on business or pleasure!!) Read more

Genuine Hotels.com guest review

Our television wasn't tuned in properly and when we ordered room services it arrived cold. The club room - which is the private bar area you are allowed to use if you get the club deal - was un supervised. The deal for complimentary drinks between 6-8pm had finished when what was supplied had gone. we arrived at 7pm and everything had gone. Breakfast […] was good quality and the room was clean Read more

Genuine Hotels.com guest review

Very good and a good walk to shopping centre, park convenient. Water in fridge of hotel room very appreciated also.

Genuine Hotels.com guest review

Reminded me very quickly of why I hate hotels - noisy, blowy air conditioning & stuffy as hell when switched off; disturbed a huge collection of dust on the top of the high headboard - when chasing a varmint that must have come through the window I opened in desparation; stained cushions (dread to think what that was), dire menus, some bar and reception […] staff pretty snooty and up themselves (hell knows why!) but others absolutely great. Read more

Genuine Hotels.com guest review

We stayed here the one night and it was lovely. The receptionist on arrival was very friendly and helpful as were all the staff we came across. The hotel was very clean and breakfast lovely. I would recommend this hotel.

Genuine Expedia guest review

Excellent hotel, but had about a15 -20 minute booking in time because they did not know if my room was ready at 16.30 in the afternoon.and got asked to pay for morning papers on 1 morning that i had not ordered,they were eventually taken of the bill.

Genuine Hotels.com guest review

Lovely hotel. We had booked a family room and it was a great size. We ate in the restuarant as we arrived late, the food was gorgeous, slightly expensive but worth it. Breakfast was good, lots of choice, even for a 10month old baby. Went swimming only although the sauna & jacuzzi looked lovely. Godd facilities overall

Genuine Hotels.com guest review

I booked the hotel on a bank holiday Monday for me and fiancé to get away from London madness. As soon as we got there the hotel staff were really friendly, reassuring and very comforting. They explained everything with patience such as advice on where to go, eat, drink, transport. Breakfast was booked nite before at discounted rate! The room was clean, […] bright, spacious and comfortable. Was total happy with the service provided. They even said we could check out at 2pm. Jus perfect. Read more

Genuine Hotels.com guest review

Very comfortable stay, excellent staff excellent room and breakfast, convenient location in picturesque setting beside Thames

Genuine Hotels.com guest review

Great location next to the Thames and close to the train station. The staff were really friendly and helpful, and the pool and spa facilities were really good (No children in the pool before 9am so chance for a nice quiet swim!) Spacious, clean, quiet rooms. Great valus for money ... will stay there again!

Genuine Expedia guest review

I booked this hotel for a one night stay for my inlaws as they was seeing a show in The Hexagon. They had a fantastic time and highly praised the hotel and it's staff. They said that it was a brilliant location, check in was easy and swift and the facilities were great. They enjoyed the pool/spa experience spending over two hours using these facilities […] and was not rushed by any staff. They had a wonderful experience and would absolutely stay there again. They did not eat at the hotel and but highly recommended the bright yellow cafe across the road for a fry up in the morning. Read more

Genuine Hotels.com guest review

Great hotel, fantastic location right on the river. Breakfast was excellent as was our room.

Genuine Hotels.com guest review

We have been to reading a few times to do Christmas shopping as we love the shops there, this is by far the best hotel that we have stayed in. Staff very friendly and happy to help, location is great and a big thing for us was that parking was free as the other hotels that we stayed in always charge. Will defiantly stay here again when we visit

Genuine Hotels.com guest review

the only bad thing about this hotel was the housekeeping. we had booked a late checkout at 1pm as we were out late. housekeeping came into our room at 9am, 11am and 12.30- i was so mad, what was the point in coming into our room when we were checking out that day anyway? we did not put the do not disturb sign on the door, perhaps this would have made […] a difference, who knows. cross. shame as the hotel and room was great for the price we paid. Read more

Genuine Hotels.com guest review

The hotel is situated in a lovely locale. The standard of service is very high--staff are friendly, cheerful and diligent. The rooms are of a very high standard and the hotel restaurant has great food.

Genuine Hotels.com guest review

We stayed here for one night. I usually use budget hotels for one nights but thought we would stay somewhere more up market. This hotel maintains the tradition of high priced low standards of British hotels. The overall decor and fitments are dated and not well maintained. The room was o.k. but for a wobbly toilet seat and a shower that was very difficult […] to adjust to a safe temperture. We had breakfast in the hotel, not good. the area was a shambles with dirty uncleared tables, empty hot plate (buffet) and the trays the staff use to bring the coffee ect were filthy ! I have eaten at the cafe opposite trust me much better. overall not good Premier here I come. Read more

Genuine Hotels.com guest review

Hotel- und Spabereich ist sehr gut, Das Schwimmbad hat eine sehr angenehme Temperatur, ideal für kälteempfindliche Damen. Wir kommen bereist das dritte Jahr im Dezember und fühlen uns dort sehr wohl. Leider hat der Frühstücksservice etwas nachgelassen.

Genuine Expedia guest review

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Genuine Hotels.com guest review