All hotels in Cambridge, England, United Kingdom
1 room, 2 adults
You can collect Hotels.com® Rewards nights here
20 Downing Street, Cambridge, England, CB2 3DT, United Kingdom, ‏‎800-491-6126
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
4.2 / 5Excellent

Score breakdown (from 704 reviews)

Average rating for:

  • Cleanliness
    4.4
  • Service
    4.3
  • Comfort
    4.3
  • Condition
    4.1
  • Neighborhood
    4.7
  • < Previous
  • Page 1 of 15
  • Next >
5.0 / 5Outstanding
Centrally located and quiet restful hotel. The Room has lots of plugs for charging but would have been nice if hotel supplied an adaptor like another hotel did. The breakfast is quite extensive but quality of food items is spotty- such as the dry hard ham and not so tasty fruits.
Genuine Hotels.com guest review
1 night trip Aug 16, 2015
Jack
US
5.0 / 5Outstanding
"Excellent Hotel"
This is a very nice hotel. It is clean, the staff were helpful, and the location is convenient for seeing Cambridge. The room was comfortable and quiet. Breakfast was also good. I would gladly stay here again if I visit Cambridge.
Genuine Hotels.com guest review
1 night business trip Jul 19, 2015
Michael
US
5.0 / 5Outstanding
Very happy weekend spent at the hotel. Excellent breakfasts set us up for days of sightseeing, the hotel conveniently and centrally located to visit the museums and colleges. Had a great time!
Genuine Hotels.com guest review
2 night romance trip Jul 19, 2015
Carol M
US
4.0 / 5Excellent
"A good hotel in a great location"
Cambridge City Hotel was a nice overnight stay. It is in a great location. The property is in good shape. I gave "hotel service" a mid range ranking not because it was bad service, it was just a bit indifferent. Also not a fan of our room window looking out into an inside courtyard. On the positive side I believe their hotel breakfast was great. Huge selection and good quality. Probably the best one we encountered while in Europe (12 different hotels). Cambridge City Hotel is a nice place to stay. Yet considering the price we paid for their room I was expected a bit more than just "nice" .
Genuine Hotels.com guest review
1 night family trip Jun 13, 2015
Weldon
US
5.0 / 5Outstanding
Perfect location, great, comfortable hotel. Nice restaurant and bar area for breakfast as well as having an after-dinner drink. Staff was very accommodating and really put in every effort to make a smooth experience for everyone on what was a busy summer weekend.
Genuine Hotels.com guest review
2 night family trip Jul 3, 2015
Ann Marie
US
4.0 / 5Excellent
"Excellent location"
Considering the other options in Cambridge, this is a nice choice. It has been recently remodeled, the location couldn't be better for access to both city and University, and the breakfast is top notch. That being said, I don't think you will find it to be terrific value for money. And the service is distinctly British: everyone indicates a willingness to be helpful, but there never seems to be enough (competent) hands on deck to actually help in a timely manner.
Genuine Hotels.com guest review
3 night trip with friends Jun 25, 2015
Robert
US
5.0 / 5Outstanding
"A great experience !"
Big room with excellent design. Wonderful lobby, breakfast and location.
Genuine Expedia guest review
Other trip May 26, 2015
Holden
US
5.0 / 5Outstanding
"Wonderful hotel in the heart of Cambridge"
Beautiful modern facility with helpful staff and wonderful features including a great dinner menu.
Genuine Expedia guest review
Other trip May 24, 2015
Terry
US
5.0 / 5Outstanding
"Great hotel that is walking distance to all things"
We ( my husband and I and one adult son) stayed at this hotel in a double bed room while spending time with our other son who is a graduate student at Cambridge . This was are second trip to Cambridge in last 6 months and we stayed at this hotel both times since we liked it so well the first time.
Genuine Expedia guest review
Other trip May 21, 2015
R
US
4.0 / 5Excellent
"Great place"
It's in a great location. The bed was very comfortable. We would absolutely stay there again.
Genuine Hotels.com guest review
1 night romance trip May 13, 2015
Scott
US
4.0 / 5Excellent
"Good location, close to the center of the city"
Nice and clean Hotel. Was our first time in Cambridge and we spent only one day, so the hotel was useful because was near to the touristic places, although in my opinion it is an expensive hotel.
Genuine Expedia guest review
Other trip May 15, 2015
MANE SAXTON
US
5.0 / 5Outstanding
"Excellent!"
This is a very lovely, comfortable and clean hotel and I would definitely recommend it!
Genuine Hotels.com guest review
6 night family trip May 5, 2015
LawrenceA
US
5.0 / 5Outstanding
Love the breakfast has unique vegan friendly options: mushrooms, grilled tomatoes, and beans.
Genuine Expedia guest review
Other trip May 9, 2015
A Traveler
US
5.0 / 5Outstanding
"Great stay"
Wonderful hotel
Genuine Hotels.com guest review
2 night family trip Apr 24, 2015
Judy
US
5.0 / 5Outstanding
Great hotel and a wonderful location. Walking distance to everything.
Genuine Expedia guest review
Other trip Apr 10, 2015
A Traveler
US
5.0 / 5Outstanding
"Wonderful"
Wonderful place to arrive after a long flight and bus trip from Heathrow. Very helpful staff and nice room with tea waiting!
Genuine Hotels.com guest review
1 night trip with friends Apr 4, 2015
A Traveler
US
4.0 / 5Excellent
"Very good!"
Very nice location! Really good breakfast! Excellent option!
Genuine Expedia guest review
Other trip Apr 5, 2015
ana paula
US
4.0 / 5Excellent
Historical hotel near restaurants, coffee shops, colleges and shoping.
Genuine Expedia guest review
Other trip Mar 18, 2015
A Traveler
US
4.0 / 5Excellent
"Good clean hotel--bad service from hotel manager"
The hotel was mainly great--but the service in the bar was dismal. The hotel's beds were comfortable, the rooms were clean, the buffet breakfast pretty good and there was great service elsewhere in the hotel. However, we ordered two cocktails that were genuinely horrible, took one sip and asked to send them back. The bartender brought over a surly manager who wanted to know what was wrong with the cocktails. We explained. She gave us pretty dirty looks and then asked what she was supposed to do about it. My partner suggested taking them back and not charging us. The manager offered new cocktails. We stated that these were so terrible that we had no faith in the bartender. She asked again what she was supposed to do then and my partner again asserted that we shouldn't pay for a bourbon drink without bourbon that tasted like peach schnapps and a gin martini that was essentially soda water. The manager got up and walked away--and indication that, apparently--we were understood. It was shockingly bad service from hotel management.
Genuine Hotels.com guest review
1 night romance trip Mar 13, 2015
shannon
US
5.0 / 5Outstanding
"Great location, great hotel."
Great location, great hotel. Good breakfast, excellent room. Good bed, good shower. Recommended.
Genuine Hotels.com guest review
3 night family trip Feb 26, 2015
Guy
US
5.0 / 5Outstanding
"Everything positive."
The hotel is centrally located and nicely appointed. The staff is helpful and friendly, the room comfortable, and the breakfast excellent. I had a good stay.
Genuine Expedia guest review
Other trip Jan 29, 2015
B. A.
US
5.0 / 5Outstanding
"Beautiful hotel, very practical location"
We were first greeted by very friendly staff that helped with our baggage. In general, it's a very luxurious hotel with beautifully arranged rooms and a very rich breakfast. The location was very strategic, its just near a tourist information center and very close to several touristic attractions (a walk away). The only discomfort was in the room temperature; it wasn't as warm as we would of liked it to be however as soon as we contacted the reception, the manager was kind enough to get us addition heaters for the room and asked us if we would like to move to another room (whatever choice we would feel is more comfortable). Very professional and friendly staff. All in all, money very well spent!
Genuine Expedia guest review
Other trip Jan 22, 2015
BeiTraveler
US
4.0 / 5Excellent
"Nice hotel; Good location"
We stayed here New Years Eve and had a lovely time. The rooms were nice size and the bed was comfortable. The included breakfast was nice. Most of the staff was great, but a few were not. We had a reservation for tea. The tea was brought out and after half an hour, we asked about the included sandwiches and cake. The waiter responded with "it's coming" in a tone that clearly said we were impatient and bothering him. It took another 10 minutes by which time our tea was mostly gone and what was left was cold. Other than that, it was a great visit.
Genuine Expedia guest review
Other trip Jan 3, 2015
Jenn
US
5.0 / 5Outstanding
"A Winner"
This hotel is an excellent choice for Cambridge. It is very well-run and comfortable. The room was spacious and well-equipped. The breakfast was delicious with many choices. I asked for a hot cereal and they made it for me every morning -- also hot, frothed milk for coffee. The location was very central making walking easy.
Genuine Hotels.com guest review
5 night trip with friends Nov 27, 2014
Susan
US
5.0 / 5Outstanding
Excellent hotel, central to all Cambridge sights, good breakfast, welcoming and helpful staff
Genuine Expedia guest review
Other trip Dec 3, 2014
A Traveler
US
4.0 / 5Excellent
"Nice hotel in great location"
The hotel is very central in Cambridge: a few minutes walk away from town center and from King's College. The room we had was in very good shape. The breakfast had a nice selection. All in all, a good experience.
Genuine Hotels.com guest review
1 night family trip Nov 22, 2014
Yung H
US
4.0 / 5Excellent
"Great Hotel in the City Center"
This hotel is in a great spot in Cambridge close to the colleges and shopping and a short walk from the bus line from London and a short cab ride from the train station (about 1 1/2 miles if you feel ambitious). It is modern and up to date and the staff is welcoming, helpful and friendly. The included breakfast was excellent and plentiful as well. My only (minor) complaint is that the walls are a bit thin and the noise from the neighbors was a bit much. Overall a great place to stay.
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
US
3.0 / 5Good
"Cambridge stay."
This hotel was most suitable to our overnight stay in Cambridge. Staff was most helpful and welcoming. It is a good thing that there is refurbishment in progress as the halls and rooms are in dire need of same. However the linens were fresh, crisp and clean and the beds were very comfortable. Free, hassle free internet...bonus! Convenient location.
Genuine Hotels.com guest review
1 night family trip Oct 31, 2014
Francine
US
5.0 / 5Outstanding
"Great in all aspects"
I wish I could have stayed longer! Everything was wonderful.
Genuine Hotels.com guest review
1 night trip Sep 28, 2014
Rachel Wilkins
US
5.0 / 5Outstanding
"Very comfortable, clean, and well located."
I would certainly recommend this hotel to others.
Genuine Hotels.com guest review
5 night trip Sep 28, 2014
S Hampton
US
5.0 / 5Outstanding
"Very Central Hotel - just remodeled"
Got a bottle of champagne in room as we we the first guests after a complete remodel - it was like a brand new room in a new hotel. Staff very helpful. Very close to center of town. They have parking, it was $18 a day which is fair for the location
Genuine Hotels.com guest review
1 night family trip Sep 26, 2014
KevinH
US
5.0 / 5Outstanding
"Centrally located, neat hotel"
We were in Cambridge for a day and a night, and this hotel was a great fit for our stay. Centrally located, we took a taxi to and from the train station, but walked everywhere else. The facilities were beautiful and the staff was very helpful. Breakfast was included and was a great start to our day.
Genuine Expedia guest review
Response by Cambridge City Hotel
Dear Megan A note of thanks for taking the time to post your feedback on your recent stay. We were delighted to read that you found everything to your satisfaction. With thanks again for your time and feedback. With kind regards - Angela Chapma - Guest Relations Manager
Other trip Sep 25, 2014
Megan
US
5.0 / 5Outstanding
"Would stay again"
This is a big type hotel for our style but we enjoyed very much. Stayed with my wife at the center of Cambridge close to everything. Usually I use a bit more cheaper hotels, but for the 3 nights with work and pleasure involved it was perfect and would do it again in a similar situation.
Genuine Expedia guest review
Response by Cambridge City Hotel
Dear guest A note of thanks for taking the time to post your feedback on your stay here at the Cambridge City Hotel. We very much appreciated you comments. With kind regards - Angela Chapman - Guest Relations Manager
Other trip Aug 24, 2014
A.
US
5.0 / 5Outstanding
Furnishings spare but comfortable. Staff attentive and helpful. Fabulous breakfast buffet! Close to downtown and many local attractions. Room a bit stuffy when it was cool and the air conditioner didn't come on.
Genuine Hotels.com guest review
6 night family trip Aug 7, 2014
A Traveler
US
5.0 / 5Outstanding
"What a great find! Perfectly located in Cambridge."
Very clean and friendly hotel. Great for families. Within walking distance of sites, pubs and cafes. Easy access to tour buses and downtown area. We would recommend the hotel to any friend or family. Staff was very nice. Rooms were clean.
Genuine Expedia guest review
Response by Cambridge City Hotel
Dear Brian A note of thanks for taking the time to post your feedback on your recent stay. We were pleased to read that you enjoyed your time with us and found the service and standards to your complete satisfaction Thank you too for recommending the Cambridge City hotel to friends and family. With kind regards Angela Chapman - Guest Relations Manager - Cambridge City Hotel
Other trip Jul 28, 2014
Brian
US
3.0 / 5Good
We were there when the Tour de France was starting from Cambridge so we expected prices to be higher than normal (and they were) and it was one of the few places left available. Even with this the hotel was clean, the staff good and the location good.
Genuine Venere guest review
Other trip Jul 24, 2014
A Traveler
US
5.0 / 5Outstanding
"FIRST RATE"
Here is a first rate hotel. A bright room, wonderful breakfast, helpful staff, great WIFI and TV, a wonderful location. I cannot say enough about this hotel. You will not be disappointed.
Genuine Expedia guest review
Other trip Jul 23, 2014
Bob
US
3.0 / 5Good
"Very good!"
I had a good time there, and was close to our daughter collage kings collage.
Genuine Expedia guest review
Other trip Jul 22, 2014
robert
US
3.0 / 5Good
"Central position, big rooms, slow staff"
The room was large and quiet at evening/night. However, the two beds were pretty uncomfortable (probably quite hold), and there was some renovation going on, so starting from more or less 8:00AM there was an unpleasant sound of an hammer. Breakfast was good, the staff good. However, I tried to have a late lunch and another time a simple lunch, and the staff was quite slow, essentially they forgot me both times. This was annoying given I was on a business trip and had to go to meetings
Genuine Expedia guest review
Other trip Jul 12, 2014
A Traveler
US
4.0 / 5Excellent
"In house noise and construction"
In house noise due to construction that started early morning and could be hear all over the hotel was awful. Air conditioning was knocked out due to construction so our room was miserably hot for over 24 hours with no relief. Hotel was nice and extremely convenient. Good amenities. Nice breakfast . The problems with the construction noise starting at 7:30 every day of the week and on weekends was just too much....some days it sounded like a tuba was being played in the room next to us, others like a jackhammer was in the room next to us. When we said something (several times) about the noise, we were told that the 4the floor was undergoing renovations... Which is all good and fine but construction should probably be limited to at least later hours on weekends!
Genuine Hotels.com guest review
11 night trip Jun 26, 2014
MC
US
4.0 / 5Excellent
"Very Nice Location and friendly staff"
I was a little disappointed at checkin when we booked 2 Queen beds and they were not. Smaller than expected. Hotel going thru some renovation with rooms and garage so some noise early one morning but we were warned the night before. Staff very helpful and nice. Great daily breakfast and hotel close to most all the sites. Took a nice 45 minute walk to the Orchard Tea Experience. Overall good value and would probably stay there again if in area and need hotel.
Genuine Hotels.com guest review
2 night trip Jun 28, 2014
HORN
US
5.0 / 5Outstanding
"Lovely stay, lovely weather"
We stayed there for 2 days to put my son's stuff in storage prior to him starting university in October. I'd never visited Cambridge before and it is beautiful, charming, small, and welcoming. It's a walking town, no need for a car. The hotel was perfect with 2 beds per room and breakfast included. We had dinner there one night, the staff could not have been more helpful and the food was delicious. The hotel is centrally located and within easy walking distance of everything. Went punting and that was fun. Visited Grantchester on the second day - another beautiful day out. Woul stay there again in a heartbeat.
Genuine Expedia guest review
Other trip Jul 3, 2014
LizzieLiz
US
2.0 / 5Fair
"Terrible service"
I stayed here for two nights. The room was clean and the hotel was relatively centrally located. On the second night, a fire alarm went off in the middle of the night (2:30am), after five minutes it turned off. About 30 minutes after finally getting back to bed, it went off again, this time at 3:30am. At this point, I left my room and took the emergency exit outside. Upon waiting outside for what seemed like a good 30 minutes, it turned off again. In total, I ended up getting about 3 hours of sleep that night, since I needed to be at a business function at 8 the next morning. When I got up and decided to take a shower, I discovered that the hot water was not working (no water pressure from the valve). Upon checking out, there was no apology from the staff or any offer to make things right (in fact, the situation was not even acknowledged). I paid for two basic needs: sleep and a shower in the morning, neither of these needs was met. I will not be staying here again.
Genuine Hotels.com guest review
2 night business trip Jun 8, 2014
A Traveler
US
5.0 / 5Outstanding
Fab breakfast! Perfect location for shopping!
Genuine Venere guest review
Other trip May 17, 2014
A Traveler
US
5.0 / 5Outstanding
Excellent stay just one thing would have liked Somewhere to hang coats up Not in wardrobe with my clothes x
Genuine Venere guest review
Other trip Apr 30, 2014
A Traveler
US
5.0 / 5Outstanding
"Central to all tourist attractions and shops"
We enjoyed our stay at the Cambridge City Hotel very much - had the best night's sleep in a long time. The staff were very pleasant and the room was very comfortable and attractive. Mostly it was very central to everything we planned to do in Cambridge. One criticism only was that although the breakfast was very comprehensive and plentiful, the 'Full English' was cold (as so often happens with a buffet-style breakfast). But we would still recommend the Hotel to anyone visiting Cambridge.
Genuine Hotels.com guest review
1 night trip Mar 31, 2014
Joan Matthews
US
5.0 / 5Outstanding
"Nice hotel, super convenient, great people"
Been to Cambridge from the States many times. Stayed at a couple of hotels over the years, found the Cambridge City Hotel to be the best. Formerly the Crowne Plaza, this hotel has always offered a good value (although not always the lowest price) in terms of accomodations and service. Nicely appointed rooms, helpful and friendly staff, good breakfasts. Very centrally located to the University, pubs like the Eagle and shopping at Grand Arcade and Lion's.
Genuine Hotels.com guest review
5 night trip Mar 20, 2014
Guy
US
3.0 / 5Good
"hotel location is important"
need to change/clean carpet. "corridors and rooms"
Genuine Expedia guest review
Other trip Jan 29, 2014
A Traveler
US
4.0 / 5Excellent
"Good location, but surly staff at times"
My husband, 3-year old son and I stayed for three nights and found the hotel well-situated. Our flight had been delayed massively and I emailed ahead to say we did intend to stay but we would arrive very late (01.30 at night). We were greeted and speedily checked in upon our arrival, for which we were grateful. The staff were pleasant enough, though at times when asked what we thought were innocent enough questions, were a little surly, for lack of a better term. The beds are rock hard, but the rooms are clean enough and the hotel is very quiet (though perhaps we visited at a quiet time of the year).
Genuine Expedia guest review
Other trip Jan 5, 2014
C
US
4.0 / 5Excellent
"Nice Hotel"
Close to everything. Very nice hotel.
Genuine Hotels.com guest review
1 night trip Dec 23, 2013
Paul
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
  • < Previous
  • Page 1 of 15
  • Next >