All hotels in Cambridge, England, United Kingdom
1 room, 2 adults
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Downing Street, Cambridge, England, CB2 3DT, United Kingdom, ‏‎855-239-9397
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Hotels.com reviewsTripAdvisor reviews
4.3 / 5Excellent

Score breakdown (from 754 reviews)

  • Location
    Great location
  • WiFi
    Good internet service
  • Comfort
    Rather comfortable
  • Food
    Food is all right
  • Bar and Beverages
    Standard bar
  • Value for money
    Poor value for money
5.0 / 5Outstanding
Excellent stay just one thing would have liked Somewhere to hang coats up Not in wardrobe with my clothes x
Genuine Venere guest review
Other trip Apr 30, 2014
A Traveler
US
5.0 / 5Outstanding
"Central to all tourist attractions and shops"
We enjoyed our stay at the Cambridge City Hotel very much - had the best night's sleep in a long time. The staff were very pleasant and the room was very comfortable and attractive. Mostly it was very central to everything we planned to do in Cambridge. One criticism only was that although the breakfast was very comprehensive and plentiful, the 'Full English' was cold (as so often happens with a buffet-style breakfast). But we would still recommend the Hotel to anyone visiting Cambridge.
Genuine Hotels.com guest review
1 night trip Mar 31, 2014
Joan Matthews
US
5.0 / 5Outstanding
"Nice hotel, super convenient, great people"
Been to Cambridge from the States many times. Stayed at a couple of hotels over the years, found the Cambridge City Hotel to be the best. Formerly the Crowne Plaza, this hotel has always offered a good value (although not always the lowest price) in terms of accomodations and service. Nicely appointed rooms, helpful and friendly staff, good breakfasts. Very centrally located to the University, pubs like the Eagle and shopping at Grand Arcade and Lion's.
Genuine Hotels.com guest review
5 night trip Mar 20, 2014
Guy
US
3.0 / 5Good
"hotel location is important"
need to change/clean carpet. "corridors and rooms"
Genuine Expedia guest review
Other trip Jan 29, 2014
A Traveler
US
4.0 / 5Excellent
"Good location, but surly staff at times"
My husband, 3-year old son and I stayed for three nights and found the hotel well-situated. Our flight had been delayed massively and I emailed ahead to say we did intend to stay but we would arrive very late (01.30 at night). We were greeted and speedily checked in upon our arrival, for which we were grateful. The staff were pleasant enough, though at times when asked what we thought were innocent enough questions, were a little surly, for lack of a better term. The beds are rock hard, but the rooms are clean enough and the hotel is very quiet (though perhaps we visited at a quiet time of the year).
Genuine Expedia guest review
Other trip Jan 5, 2014
C
US
4.0 / 5Excellent
"Nice Hotel"
Close to everything. Very nice hotel.
Genuine Hotels.com guest review
1 night trip Dec 23, 2013
Paul
US
4.0 / 5Excellent
"One of the better hotels in Cambridge."
Great location. Comfortable beds. A nice big bathtub. This is one of the nicer places I've stayed in Cambridge, yet at a very reasonable price. I'd definitely recommend it.
Genuine Expedia guest review
Other trip Dec 6, 2013
A Traveler
US
4.0 / 5Excellent
"Nice but pricey for what you get-- great location"
I'm sure market factors are at play, but I've paid less in central London for nicer room- recent redo is nice, but nothing special. My only overall complaint is that you better have your "do not disturb" sign off of your door by 8:30am, or they will skip your housekeeping (you do get a nice little note under the door) until you request-- an added hassle. Finally, the hotel tolerated the room down the hall setting our stinky sneakers for almost the whole 4 days we where there. Staff was attentive and you couldn't ask for better location in Cambridge.
Genuine Hotels.com guest review
3 night trip Nov 15, 2013
A Traveler
US
4.0 / 5Excellent
"Central location"
When we visited the hotel was undergoing maintenance to the exterior and workmen were walking on the scaffolding outside the window until 6:00pm. The toilet didn't flush during the afternoon ; we called housekeeping to fix it but our request was ignored for a couple of hours. On calling housekeeping a second time a couple of hours later, we were told that the water had been turned off by the maintenance workmen. At this point we left the hotel but all was fixed on our return. The hotel was centrally located by a shopping mall and market. The counter staff were friendly and helpful.
Genuine Hotels.com guest review
1 night trip Nov 7, 2013
A Traveler
US
3.0 / 5Good
"Good location in Cambridge."
The hotel is a nice, clean place -- not spectacular, but very convenient. The afternoon tea was delightful. The staff were kind and quick to respond to needs.
Genuine Expedia guest review
Other trip Nov 9, 2013
Cindy
US
4.0 / 5Excellent
"great hotel"
excellent, right across the street from the museum
Genuine Hotels.com guest review
1 night trip Oct 29, 2013
gerald
US
3.0 / 5Good
"Good location"
This is the second time I am staying in this hotel. The location is excellent, next to shops and restaurants. The hotel needs some renovation work. The rooms are big, comfortable beds but the furniture is old. The two arm chairs in my room had holes in them. The dresser has seen better days and the carpet had lots of stains, definitely needs changing. The staff was extremely friendly and helpful.
Genuine Expedia guest review
Other trip Oct 7, 2013
Randolph
US
5.0 / 5Outstanding
Great service. Appreciated the upgrade and assistance with business document needs. Unlike a lot of hotels., great satellite TV service.
Genuine Hotels.com guest review
1 night business trip Oct 1, 2013
A Traveler
US
4.0 / 5Excellent
"Comfortable stay in a great location"
Very centrally located with comfortable rooms. The staff at times were confused and of limited help but they were always pleasant.
Genuine Hotels.com guest review
4 night trip Sep 29, 2013
Marcella Simon
US
5.0 / 5Outstanding
"Good Hotel, Poor Bar Service"
No issues with the hotel. Great staff too. But had dinner at the hotel bar restaurant and had simply horrible service. I covered the back of the check with notes about how badly the waiter performed. I would hope this was just one bad egg, but it was truly a rotten one!
Genuine Hotels.com guest review
2 night business trip Sep 27, 2013
A Traveler
US
1.0 / 5Poor
"Don't stay here....."
The hotel is like something out of a 70s English TV show,perhaps the saint or the English movie the Italian job.After checking in my family including elderly mum,( we were coming from all over the world for a wedding) were told that the water was going to switched off in the morning at 9 am to 4 PM.Not good if if you want to wake and do your ablutions like a normal human being... There was no warning for us, we discovered second hand from another guest,also not good.Moved to the double tree/Hilton that was good, stay there if you have a choice,it's a way better location and equipped hotel.....
Genuine Hotels.com guest review
1 night trip Sep 15, 2013
Dan
US
5.0 / 5Outstanding
"location"
We had a wonderful time
Genuine Hotels.com guest review
3 night trip Sep 12, 2013
Karen
US
5.0 / 5Outstanding
Perfect location, perfect price via Venere, more than half less then normnal. excelent inside hall, excelenet breakfast, just missing pepper
Genuine Venere guest review
Other trip Aug 29, 2013
A Traveler
US
2.0 / 5Fair
"Overpriced"
Not worth the money. Location good but rooms plain, better deals in Cambridge.
Genuine Expedia guest review
Other trip Aug 14, 2013
A Traveler
US
3.0 / 5Good
"Great location, average room, terrible food"
Overpriced, great location, average price, terrible food
Genuine Expedia guest review
Other trip Aug 13, 2013
A Traveler
US
5.0 / 5Outstanding
"Nice stay in Cambridge"
The hotel had no problem checking us in early. We were asked about meals and internet access up front. Everyone was friendly, personable and helpful. The room was very clean, the restaurant was clean and the food was good, service good in restaurant. The location was close to the colleges and public transportation. The concierge was not very helpful, he was friendly but not helpful. When asked if we could get tickets to one of the festival Shakespeare plays he told us to walk over to the college and ask around.
Genuine Hotels.com guest review
2 night family trip Jul 28, 2013
janice
US
5.0 / 5Outstanding
"Lovely stay."
Stayed here after coming off plane in London. Easy to get to via taxi from train station (15 minute walk otherwise). Easy access to punting and sites. Helpful staff. Had yummy dinner before an early bedtime. Great night sleep. Would 100% stay there again.
Genuine Expedia guest review
Other trip Aug 3, 2013
angel
US
4.0 / 5Excellent
"Clean, but dated rooms"
Bathroom was spotless, but room was very dated. Air conditioning wasn't great. Excellent location and very helpful staff, though.
Genuine Hotels.com guest review
1 night family trip Jul 26, 2013
A Traveler
US
4.0 / 5Excellent
"EXCELLENT location makes this one a must"
I stayed here for two nights and have only good things to say. The location is top-notch. The rooms were comfortable and clean. The bar/restaurant was perfectly fine. It's not the fanciest hotel (the decor is all a little dated) but for a good night's stay in Cambridge, you can't go wrong.
Genuine Expedia guest review
Other trip Jun 24, 2013
Cecilia
US
3.0 / 5Good
"Lovely staff"
Centrally located. Well maintained property with a wonderful restaurant. Room was poorly appointed with probably the most uncomfortable bed I've slept in in years. Desk chair was too wobbly to sit in. No mini bar (empty frig only) and the bar didn't have bottled soda to take away. Needs some help.
Genuine Expedia guest review
Other trip Jun 21, 2013
Pete
US
5.0 / 5Outstanding
"Good hotel close to everything"
Excellent location, excellent breakfast with reasonable price 13pounds per person. Close to bus and train station.
Genuine Expedia guest review
Other trip Jun 18, 2013
Diane
US
5.0 / 5Outstanding
"Nice hotel in city center"
The hotel is very nice. The rooms are comfortable and clean. The breakfast buffet was good, not exceptional. The location is perfect! Close to everything. Overall I would definitely recommend this hotel and would stay there again!
Genuine Expedia guest review
Other trip Jun 17, 2013
A Traveler
US
5.0 / 5Outstanding
"Comfortable and convenient!"
Wonderful experience. Great staff! Rearranged my dates of travel in order to stay here.
Genuine Expedia guest review
Other trip Jun 14, 2013
A Traveler
US
5.0 / 5Outstanding
"Comfortable and convenient"
We enjoyed using the Cambridge City hotel as our base of operations in town. It was very conveniently located. The only downside was no ala carte breakfast menu availability. The full english breakfast was more food than I wanted and more that I wanted to spend each morning.
Genuine Hotels.com guest review
3 night trip May 9, 2013
Cambridge City Hotel
US
4.0 / 5Excellent
"Great location"
Solid hotel near city center. Expensive breakfast. Nice bar.
Genuine Expedia guest review
Other trip May 24, 2013
Jackie
US
3.0 / 5Good
A very pleasant stay in a hotel we visited previously. However I was disappointed that on two occassions I telephoned and was promised my call would be returned, referece an item of lost property.To date I have not been contacted.
Genuine Venere guest review
Other trip Mar 5, 2013
A Traveler
US
2.0 / 5Fair
"great location but overpriced for what it is"
Great location if you're visiting with someone at Kings College in Cambridge but disappointing amenities and rooms. Looks like a fancy palace on the outside, but is nothing more than a regular Inn on the inside. Poorly decorated and overheated room (heating system insists on turning itself back on after you turn it off...probably didn't know how to use it, still very annoying), pealing wall paper, raggedy old 4/3 TV. None of the English charm we were looking for. Breakfast is not included in room price and they charge 17 GBP for it!
Genuine Expedia guest review
Other trip Feb 27, 2013
Gallagher
US
2.0 / 5Fair
"Not great"
Street side rooms are noisy - lots of drunken revelry at night. Breakfast is expensive. Otherwise this place is fine.
Genuine Hotels.com guest review
3 night business trip Feb 18, 2013
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Family Weekend"
We were enjoying a family get together for our 50 th Wedding Anniversary, this Hotel was well situated for our walk to our venue Peterhouse. We have stayed on an other occasion and found all was most satisfactory. Thank you Dr T Stephenson
Genuine Hotels.com guest review
2 night family trip Jan 9, 2016
Trevor
GB
5.0 / 5Outstanding
"Excellent hospitality"
Wonderful stay in Cambridge Hilton hotel .special thanks to Miss Emma at reception who looked after us and catered to all our needs especially as we had our little one with us . Everybody was very professional and friendly . Thank you Hilton ..
Genuine Hotels.com guest review
1 night family trip Jan 3, 2016
Sharat
GB
4.0 / 5Excellent
Good location as it locates in the heart of Cambridge. The window of my room was facing the inside of the hotel. Don't expect a good view from your room.
Genuine Hotels.com guest review
1 night family trip Dec 31, 2015
A Traveler
AS
5.0 / 5Outstanding
"A Wonderful Family Festime"
The Cambridge City Hotel was chosen for a Family Christmas Stay. We were ALL made to feel very welcome. We ALL received OUTSTANDING customer service from every Department during our stay. Our treatment from the Staff, at the Hotel, added to our Wonderful Festive Time!
Genuine Hotels.com guest review
3 night family trip Dec 24, 2015
DENISE
GB
4.0 / 5Excellent
"Good location and service"
Hotel is in very good location and overall service very good. However parking per night very expensive and price per night a little too much for what it was.
Genuine Hotels.com guest review
3 night family trip Dec 21, 2015
Sukhvir
GB
5.0 / 5Outstanding
The free WiFi didn't actually work so we ended up using 3G which was a little annoying as we needed to do some research, but apart from that, a very comfortable hotel in a great location. Would recommend the valet parking.
Genuine Venere guest review
1 night family trip Dec 13, 2015
Alyson
GB
3.0 / 5Good
"Ok hotel, not great service"
The room was very noisy due to a christmas party, I accept that at this time of year they happen however there was no mention of the noise problem when we checked in and no apology when we complained.
Genuine Hotels.com guest review
1 night romance trip Dec 12, 2015
Simon
GB
4.0 / 5Excellent
"Cambridge at a glance"
Great location in the Centre of Cambridge. Everything in walking distance
Genuine Hotels.com guest review
1 night family trip Dec 7, 2015
Sheila
IE
5.0 / 5Outstanding
"The best place to stay in Cambridge."
I especially enjoyed the relaxed atmosphere and the excellent service. I would single out the elegant and subtle Christmas decorations - even in the room where our CIE meeting was held. I would hope all future meetings could be held there.
Genuine Hotels.com guest review
1 night business trip Dec 4, 2015
Tanya
GB
5.0 / 5Outstanding
"Great hotel"
Had a great time and it was great that three girls could share the same room as we had two doubles in the same room. Not many hotels offer that!!
Genuine Hotels.com guest review
2 night trip with friends Nov 20, 2015
Lisa
GB
5.0 / 5Outstanding
"Excellent!"
Great staff, good restaurant and bar, fantastic breakfast - brilliant location and parking facilities. All round favourite for visits to Cambridge.
Genuine Hotels.com guest review
1 night trip with friends Nov 14, 2015
Julia
GB
4.0 / 5Excellent
"Food."
Full English breakfast not good
Genuine Hotels.com guest review
1 night romance trip Nov 11, 2015
Philip
GB
3.0 / 5Good
"A conference hotel."
Well located in the centre of Cambridge this is a modern no frills business or conference hotel. Convenient and a little basic. Not ideal for private travellers looking for a little more comfort. Staff competent but the culture is not really customer focused. We booked four nights and there was never a personal empathy or relationship with staff. Rooms basic.
Genuine Expedia guest review
Other trip Nov 13, 2015
Wotsedo
AU
4.0 / 5Excellent
"Very nice, central hotel"
Very comfy, pleasant hotel in the middle of Cambridge. I stayed there for two nights, and the only slight issue was that the front desk didnt alert me to a rather long waiting time for taxis on a rather wet morning
Genuine Hotels.com guest review
2 night business trip Nov 2, 2015
helle
GB
4.0 / 5Excellent
"Nice Hotel"
Very nice hotel. Only downfall was they could not accommodate us for dinner at 7pm !!!!. This was a bit disappointing
Genuine Hotels.com guest review
2 night family trip Oct 23, 2015
david
GB
4.0 / 5Excellent
"October weekend in Cambridge"
Stayed for one night for my girlfriends birthday from Saturday to sunday. Valet parking was really handy and cost no more than it would to park in central Cambridge. Hotel was very smart, clean and everybody was helpful. We had a superior room which was was spacious and had everything you needed. The bed was huge and very comfy. Good attention to detail such as instructions for the TV and Sky and lots of info about what to do in Cambridge. Had room service which came quite quickly but the food was average. The self serve breakfast however was amazing and had plenty to choose from.
Genuine Hotels.com guest review
1 night romance trip Oct 24, 2015
Edward
GB
5.0 / 5Outstanding
"Recommended!"
very friendly staff. Great breakfast. Room was luxurious, we had a great stay thank you!!
Genuine Hotels.com guest review
1 night romance trip Oct 4, 2015
Rebecca
GB
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