Extremely helpful staff throughout our stay, starting with our early arrival and storage of our luggage until the room was ready., we were quite early, to our departure and securing a taxi for us. The room was quite comfortable but the bed was not the best. When I mentioned this at checkout, the staff indicated that renovations had commenced and this […] was something that was going to be addressed. Excellent breakfast and a good internet service were both highly appreciated. Read moreGenuine Hotels.com guest review
"Going up in the world"
An entirely different experience to my last stay....I finally made it to the 4th floor though had only reserved a standard room....but it seems the hotel has been renovated from the top down, and the new decor and room comfort are both excellent. The location of this hotel makes it a great choice for anyone wishing to be right in the centre of town, […] though there are no fine views as it's in a very walled-in neighbourhood. Read moreGenuine Hotels.com guest review
Lovely hotel and the staff were so friendly and helpful. They took our luggage to our rooms and parked our car which was wonderful. The hotel is in an excellent location for shopping and sightseeing. Lovely room and big, comfy beds. Breakfast was delicious and so much choice. Highly recommend this hotel.Genuine Hotels.com guest review
Very good all round.Genuine Hotels.com guest review
"Convenient and comfortable"
What it lacks in unique charm it makes up for in convenience. Staff friendly, rooms spacious and clean and breakfast surprisingly good. Beds a little on the soft side but over all a lovely base for exploring Cambridge from.Genuine Hotels.com guest review
"close to shopping"
Very conveniently located to the mall and restaurants.Genuine Hotels.com guest review
The reception staff were very welcoming.The bed was the most comfortable bed ever,the towels were soft and lux.The location couldn"t have been any better.A good quality hot breakfast.We will stay here again.Genuine Hotels.com guest review
"Great Hotel and Staff"
Will be going back thereGenuine Hotels.com guest review
"Good hotel in convenient location"
Very central hotel with comfortable rooms. Good breakfast and pleasant, attentive staff. Formerly a Crowne Plaza, the hotel is apparently going through a gradual refurbishment. Recommended.Genuine Hotels.com guest review
Only stayed 1 night and could not fault this hotel. The great location and parking facility was just what I needed, the hotel was very comfortable and breakfast was excellent. I will definitely stay again.Genuine Hotels.com guest review
Loved this hotel. Staff were friendly and the breakfast was first class. Slight problem with the loo was fixed in 5 mins.Genuine Hotels.com guest review
good service, good breakfast and clean roomGenuine Hotels.com guest review
Perfect location for sightseeing and concerts at King's College Chapel. Good size room, very clean and well maintained.Genuine Hotels.com guest review
we had a lovely stay at the hotel.The room was very clean and the king size bed was exelent as was the tv found the rest of the decor in the room a bit tired but understand a complete refurbishment of the hotel is underway .I was not used to the concierge services . it was lovely to pull up and have the car parked for me we didnt worry about anything […] all weekend and the weather was just perfect . thank you and all the staff for making our weekend stay absolutly wondrefull. Read moreGenuine Expedia guest review
"Centrally-located and comfortable"
Convenient and excellent quality in the heart of Cambridge. An ongoing programme of room updates is increasing the quality of decor and fittings. Restaurant and bar is ideally located.Genuine Hotels.com guest review
"Good central location"
Booking through expedia was more expensive than going direct to the hotel. Bathroom was a little tatty and the breakfast experience was a bit of a bun fight!!!Genuine Expedia guest review
Great location, good service, hotel comfortable, but bathroom a little tired. Good value overall.Genuine Hotels.com guest review
"Great staff and service"
Spot on, great hotel and friendly staff. Parking at £18 on the high side but no complaints, parking in Cambridge would have been a lot more!Genuine Hotels.com guest review
"City Hotel at the heart of Cambridge"
Stayed here with my family for a couple of days to visit the science festival. The hotel had everything we needed for our stay and is in a great central location for the sights, attractions and shopping within this beautiful medieval city. At present they are undertaking a work of refurbishment and our room and corridor looked a little jaded though […] was comfortable and quiet. The staff encountered were friendly and helpful answering our queries with enthusiasm. We were pleased to be able to connect to the internet at no extra cost and without difficulty as we have had problems with this at other hotels and been charged extra for the service. I will be happy to book a stay at this hotel again and will recommend to family and friends. Read moreGenuine Expedia guest review
"Excellent location...Excellent Service"
Hotel was lovely and every person we encountered provided excellent service. Our room had a very stained carpet that was in need of being replaced. Also our toilet was not in full working order. The room needed some attention but overall it was very clean....and knowing that renovations are going to begin soon we would not hesitate to return . We had […] the breakfast buffet in the morning and it was very fresh and delicious. Read moreGenuine Hotels.com guest review
"Great location, but fairly basic hotel."
Bog standard hotel, that could do with a little updating. Good location. You have to pay additional for parking.Genuine Expedia guest review
"Comfortable hotel right in the centre - next door"
We had a bright decent sized room with comfortable beds. There was a bit of building noise - hammering etc but only during working hours and this is only a temporary annoyance. The food and service was mainly good with some irritating lapses - bringing our starter before the bread and olives for example. This was quickly corrected and the starter was […] replaced with a freshly prepared one so they handled it well. Good breakfast too with freshly cooked fried eggs. Read moreGenuine Expedia guest review
"This has always been a very good hotel"
A little dated now, but started on a major upgrade. When finished this will be 5/5. The staff are simply excellent - exactly the sort of people you would want in your own business. Front desk is superb and the breakfast is the best in the UK and the restauranteur very under-rated. Very good food and wine list at a sensible price. This is said in the […] light if the fact I stay in different 4 and 5 star hotels all over the UK, including London, every week. Management of the hotel is outstanding. After regular weekly visits since early 2009 it has never varied. Terrific location to boot. Read moreGenuine Expedia guest review
"Convenient hotel for the city centre"
We stayed here for one night. Our daughter was with us too. Comfortable room, beds adequate although room size would have been an issue if our stay was any longer. It suited our purpose.Genuine Expedia guest review
"Good functional central hotel"
Staff helpful, rooms a little cramped and tired but functional and ok or short stayGenuine Expedia guest review
"Excellent hotel in a real central location"
We arrived early, not expecting a room to be ready, but were told we could have one straight away which was a lovely surprise. I realise that won't happen for everyone as it depends on availability but it did for us which gave us a real feel good factor from the start The room was a good size for the four of us, 2 adults and 2 children, with 2x queen […] sized beds, large TV and table and chairs for sitting. Not an excellent view but we weren't bothered for one night as we were so pleased with the room size. We requested help with the room safe after my daughter had inadvertently managed to lock it and forgot the code and someone came immediately. we requested more glasses, mugs and coffee/tea as the room had only been set for two people and these arrived immediately as well. All staff very helpful and friendly. Despite being very centrally situated in Cambridge (right next door to John Lewis) it was one of the quietest hotels I've ever stayed in. We began to think we were the only ones there, but when we came down to breakfast there were lots of other people. All in all I can well recommend this hotel and would be happy to go back again anytime.. Read moreGenuine Expedia guest review
"GREAT LOCATION FOR CORN EXCHANGE"
Hotel was lovely and had a really comfy bed. Perfect location for Corn Exchange. Only problem I had was that I used the valet service and when my car was returned to me in the morning it was covered in bird mess!Genuine Hotels.com guest review
"Good location for a short break"
Very central for university, colleges, shops and museums. Great to be able to park the car and explore on foot.Genuine Expedia guest review
"City centre location"
Great location. Excellent hotel. Staff very friendly. Good quality breakfast. Would recommend to anyone.Genuine Expedia guest review
"Fabulous service and convenient location"
Great hotel conveniently situated right in the centre of Cambridge next to John Lewis and the shopping centre. Valet parking available at a daily rate. Quiet and clean. Service from every member of staff was first class. Breakfast buffet delicious . Beds were on the soft side, room was spacious and clean. Bathroom could have been cleaner but everything […] else far outshone the small negatives. I would highly recommend this hotel for convenience and service. Read moreGenuine Expedia guest review
"Nice hotel, Perfect location. Rooms Basic"
I loved the location, the reception, the concierge, but the rooms were pretty standard considering it 'seemed' so up market. £170/night is quite pricey for that quality and size of room. Nice guy on reception and was very tidy generally.Genuine Expedia guest review
Quiet restful hotelGenuine Hotels.com guest review
"Nice hotel excellent location"
Clean comfortable hotel. The staff were friendly and helpful. Very handy that the car can stay parked til 2pm so gives you chance to go shopping once you've checked out. Only negative is the room was a little dated but nothing a fresh coat of paint wouldn't fit.Genuine Expedia guest review
Fantastic location for a visit to Cambridge. Will come again.Genuine Hotels.com guest review
"great location right in the centre of Cambridge"
Great location . Did not spend much time in the hotel so difficult to make constructive comments . The hotel in general was very good and we would stay again .Genuine Hotels.com guest review
"Nice hotel in a great location."
Stayed in this hotel on a business trip. Was an excellent choice, and would suit both business and leisure guests. Definitely stay again in the future.Genuine Hotels.com guest review
"lovely reception rooms but dated rooms."
Great location in the heart of Cambridge centre. The price i paid was cheaper than the normal rate due to janaury being quieter, and im not sure if they put me in a poor part of the hotel to reflect the price paid but it was an old, run down, in need of new bathroom, paint, new soft furnishings it was very 80's. The rest of the hotel is modern/bright/new/fresh […] but this room certainly wasnt. Disappointing really as the hotel itself is stunning. Read moreGenuine Hotels.com guest review
"Good hotel in great lication"
Good from, nice facilities and room was in good shapeGenuine Expedia guest review
Wonderful location, friendly staff and big rooms. Would definitely stay again!Genuine Expedia guest review
Excellent Location and nice bar area. Staff very helpful and welcoming.Genuine Hotels.com guest review
"Good hotel close to the centre of Cambridge"
Good hotel. Very helpful staff. Great breakfast with good quality ingredients that were perfectly prepared. Ideal for visiting Cambridge as centrally located and all main historical sites were within an easy stroll.Genuine Expedia guest review
"Great family room"
Lovely family room with 2x double beds - although we did have to call down and ask to extra mugs for a cup of tea each! Good location, valet parking was very convenient (£18 for 24 hours + £5 for extra time following day). Good breakfast, nice overall hotel.Genuine Hotels.com guest review
"Excellent modern hotel"
Great location and excellent hotel. Good room layout, nice bed and modern bathroom. Nice big LCD TV on SKY and everything works. Good breakfast too.Genuine Expedia guest review
"Well Located and Good Service"
I was quite happy with the quality of amenities and it is conveniently located less than 5 mins to Judge Business School. The service was quite good and I enjoyed the breakfast selectionGenuine Hotels.com guest review
"Very expensive for soulless, dated corporate hotel"
Highlight was valet car service on arrival (albeit at £18/day a rip off) after that things went downhill. Room was very average and certainly not to level I would expect for this price - dated corporate decoration, basic amenities. Staff were ok but didn't seem clear on what they were offering - I was misdirected 3 times trying to get a cup of coffee […] in a paper cup in the morning (as I wasn't on B&B rate). Mostly though the place is soulless - the bar in the atrium has no atmosphere - feels like a place people only come to sleep rather than hang out. Read moreGenuine Expedia guest review
"Overall great hotel"
The staff were great at reception and the buffet breakfast included was delicious!Genuine Hotels.com guest review
A disappointing visit - I doubt if I will return. The hotel is shabby and far too expensive for what it offers. The staff were generally pleasant, but the check in staff were curt and unhelpful - I was informed that a one hour later check out would be charged! Really not good enough.Genuine Expedia guest review
"Great location and great staff"
This is a convenient hotel in the heart of Cambridge with competent motivated staff. The public areas seem to have been recently renovated. The restaurant serves excellent food for dinner by very friendly and competent staff. Breakfasts also hit the right note, good food with rapid service for those in a rush. Reading some of the conflicting reviews […] makes me suspect that not all the rooms have been renovated. Ours certainly was a little faded. The carpets and tiles had marks on them although the room was perfectly clean. The lavatory suffered from the same low water pressure as the shower. If you decide to flush then you had better make sure of your decision as you will not be repeating it again for a while. The shower was poor; I imagine this is what caravan showers feel like. The beds were comfortable, plenty of cotton white towels and good control of temperature with the air conditioning. The sense that the staff would do anything to please applied to every member of staff that we met so this is a well managed hotel. Read moreGenuine Expedia guest review
"Great family friendly comfortable hotel"
We stayed in a family room with 2 queen sized beds, the staff were very helpful and accommodating. the only complaint I have is that there were only 2 chairs in the room for 4 of us. The room and the bathroom were very clean and welcoming. My daughters are 5 and 8 and I would happily take them again.Genuine Expedia guest review
Hotel is perfectly located in centre of Cambridge. Room was as expected for the price (clean and comfortable) and breakfast was very good. Free WiFi was a nice bonus.Genuine Hotels.com guest review
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