Holiday Inn Mexico Zocalo - Mexico City

The room was very clean and comfortable. The staff wasn't too fluent in english, but managable. I would skip the restaurant at the top of the hotel though.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The most important for me was the security I felt there. The hotel was superb and the customer safety was just as great. The restaurant served excellent meals!

Genuine Expedia guest review

Too noisy outside on the street and the staff although friendly was quite incompetent in solving an issue with my Expedia reservation. It is close to everything however.

Genuine Expedia guest review

The room had a window at the aisle side. Housekeeper had left the window open and had break. Also the housekeeper did not close the window after housekeeping. => Unsafe. Because there are my passport, PC and tablet in the room. The hotel has restaurant on the 6th floor. The atmosphere and the view is good. But the waiter took the wrong order. And the […] food was not delicious because it was too salty. The internet is too slow. It can not be used for business. Read more

Genuine Expedia guest review

Staff are very courteous, helpful, I would like to come back and recommend to my friends and family.WE enjoyed the stay.

Genuine Expedia guest review

The room the I spent in was horrible! Unclean Sheets are smelly No enough space to walk around Water is rusty Towels are dirty

Genuine Expedia guest review

The hotel was located in the best part of the city. The rooms were great except that the bathroom was not private. For the price that we paid, it should have included breakfast. But overall, I would recommend the hotel on just the location.

Genuine Expedia guest review

My wife and I ha ve been customers of Holiday Hotels for 16 years, everywhere we travel. This was the worst experience ever. Maid service: only when critized did they do a good job, things missing. The bed: if you're not a cripple when you arrive, you will be when you leave. From the manager on down through the staff, nobody cared or justified that […] kind of price. I suggested to the management that they go to any other Holiday and take lessons about service. This the first time I have every taken the time to respond to a survey or critize services received. Thank you Read more

Genuine Hotels.com guest review

We have stayed at this hotel several times. It is not a luxury hotel by any means, but is comfortable & very well located for our interests (near to many museums). the roof terrace is most pleasant. Rooms are small but adequate.

Genuine Expedia guest review

The hotel is in the city center, good area , good value for you money , it is a small building , but it has all you need, the terrace is lovely , you must eat there at some time , amazing view

Genuine Hotels.com guest review

The hotel is in a very safe location! Great custumer service can't wait to go back!

Genuine Expedia guest review

This hotel, while not luxurious, is quite comfortable. I liked the fact that they had hardwood floors rather than carpet. Check out the jazz club Zinco a few blocks from there. A nice restaurant, a little farther away, is Los Girasoles. I went there twice. The hotel's restaurant, on the roof garden, is also not bad. In getting to the airport, you might […] try the metro, which stops very nearby. I didn't try it, but wish I had. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Ok but the wifi is not so good in the room and downstairs at the lobby. Maybe you can do something about it. The staff are friendly as give good information when asked.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The hotel terrace overlooks the Zocolo, and the rooms inevitably have some noise. But it is comfortable, fairly efficient and a pleasant place to be in the city centre.

Genuine Expedia guest review

The room was small, but had all you needed - after all, there is that much to see in Mexico City that you won't spend much time inside it unless you're sleeping! Although noisy on the first night, the remainder of the week the hotel noise level was perfectly acceptable. Housekeeping did a splendid job, and the room was always clean and tidy on our return […] from sightseeing. The breakfast buffet is massive, well varied, and changes from day to day - there was always something different, and it was all delicious - on several days we ate so much that the breakfast lasted us for the entire day. Eating out on the restaurant balcony was a treat in itself, with the view of the Metropolitan Cathedral, the National Palace, and the Zocalo (Main Square). The hotel is situated right in the centre of the old town, and you can quite easily spend a week there and not see everything there is to see within walking distance ... but if you want to go further out (and you really should visit the pyramids at Teotihuacan and the canals at Xochimilco), the hotel will sort transport for you and are very helpful. Despite some rather dodgy reviews in travel books, I think it's also worth noting that I found the centre of the city to be both friendly and safe. All in all, a splendid place to stay, in a splendid place. Read more

Genuine Expedia guest review

The staff of this hotel were generally obliging and helpful. However, the person operating the tourism section in the hotel lobby could do with an in-service course on the need for providing detail (times, programme of events and what 'including lunch' actually means) to the prospective customer. Still, the intensity of traffic in this city of c.28 […] million people might help explain the difficulty under which such people operate. Intending guests should understand that a room with a street view might mean a half a window with a glimpse of the outside world. Still, despite the above comments, our stay was enjoyable. The rooftop restaurant provided good service and a super view of the square. Read more

Genuine Expedia guest review

No es un hotel con instalaciones 5 estrellas. Pero sus estrellas están súper bien ganadas. M quedaría allí cada vez q este en México. Es demasiado acogedor, limpio y completo. T sentirás en casa, tiene un super restaurante en terraza abierta o cerrada con vista al Zócalo en piso alto. Esta cerca se todos los transportes. Para turismo y conocer el centro […] de México creó que ninguno lo supera , ni el Hilton q esta cercano q también me quede no tiene nada q envidiar. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Mala recepción, la habitación, pequeña con 2 camas individuales que obviamente no eran comodas. el personal de la recepcion no hizo ningun esfuero para satisfacer las necesidades de otra habitación. escaza ventilación en la habitación habia dificultad para abrir la habitación con las tarjetas-llave. La pantalla del televisor pequeña e incomoda por lo […] alto, debe de estar cuando mucho a la altura media de los ojos.- no pudieron sumar mis puinto del pryoriti. Read more

Genuine Expedia guest review

Excelente vista del Restaurant. Muy buenos alimentos y muy buen servicio.

Genuine Expedia guest review

Der kunne ikke fås et værelse som bestillt, med 2 senge og vindu udad. Enden var det et meget lille værelse med dobbeltseng og en minivindu udad i 2 m højde, hvor man slet ikke kunne se ud, eller et værelse med 2 senge med vinduet indad, uden frisk luft. Personalet var delvist ikke særlig venlige og hjælpsom.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

MUY AGRADABLE, EN LO PERSONAL YO HE ELEGIDO ESTE HOTEL ALREDEDOR DE 4 O 5 VECES, POR SU UBICACION, POR EL PRECIO ME PARECE ACCESIBLE, Y AUNQUE SE ENCUENTRA UBICADO EN EL CENTRO ES UN LUGAR SEGURO, Y LA AMABILIDAD DE SU PERSONAL

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Ich kann dieses Hotel nur empfehlen. Es liegt direkt am Zocalo (Centro Historico), ein idealer Ausgangspunkt für eine Besichtigungstour in Mexiko D.F. Die Kathedrale, der Templo Mayor und der Palacio National liegen quasi vor der Hoteltüre. Die Zimmer sind ruhig und sehr sauber. Das Servicepersonal ist freundlich und zuvorkommend. Das Tollste ist ein […] mexikanisches Frühstück auf der Dachterrasse des Hotels mit Blick auf die Kathedrale und das Treiben auf dem Zocalo. Wir waren schon öfter hier um ein Wochende in der Stadt zu verbringen. Wir kommen sicher wieder! Read more

Genuine Hotels.com guest review

LA UBICACIÓN DEL HOTEL ES MUY BUENA LO MISMO QUE LA COMIDA, LA ATENCIÓN FUE BUENA PERO NOS DIERON UN CUARTO MUY PEQUEÑO A PESAR Q LES DIJIMOS QUE IBAMOS A ESTAR UNA SEMANA, EN UNA CAMA MATRIMONIAL ESTAN MUY INCOMODAS 2 PERSONAS SI CORRIGIERAN ESTO Y TUVIERAN CAMAS KS SERIA EXCELENTE Y COMODO EL HOTEL, PUES NO ES BARATO.

Genuine Hotels.com guest review

zentrale Lage, herrliche Terasse mit Blick auf die Kathedrale und den Zokalo sonst schlechter sevice , sehr kleine Zimmer, beim Frühstück waren die Tische ( um 09 uhr) noch nicht vorbereitet, große Auswahl beim frühstück nur wenn das Hotel gut belegt war

Genuine Expedia guest review