Holiday Inn Hotel & Suites Guadalajara-Centro Historico - Guadalajara

Good service and location. Great place for the price!

Genuine Hotels.com guest review

It was a beautiful room :) very high tech:) I loved my experience. Only flaw was the washer and dryer.

Genuine Hotels.com guest review

Staying at the Holiday Inn Suites in Downtown Guadalajara was a great experience. The location is excellent if you want to have access to the downtown attractions. You can go walking to the Cathedral, main squares and highlights. The room (suite) was amazing. Had 2 queen beds a small living room and dining room. Included refrigerator and spacious bathroom. […] It is great for a family. We at at the restaurant once and the food was very good. The overall service from employees was excellent. On the negative side the rooms in lower levels could be noise because the street (Juarez) Traffic. Also service could be better, we requested Ice one time (and still waiting) and we also requested room service breakfast: we left the card in the outside door knob at night and it was still there in the morning... Read more

Genuine Expedia guest review

The hotel was really lovely. The staff was fantastic--desk and staff spoke English. Staff went out of their way to make sure we got our needs met. Rooms were very comfortable, clean and with free WiFi--you could use the TV screen w/keyboard to go do your email. I would highly recommend this hotel for couples and English speaking tourists in Guadalajara […] who wish to stay in the downtown area. Excellent experience. Read more

Genuine Expedia guest review

It was great all around! Service, very clean & location... I will go back!

Genuine Expedia guest review

This hotel is one of the BEST in Guadalajara. Friendly staff, Clean rooms and centrally located. I am one of the toughest critics when it comes to hotel rooms. I am not easy on rating comfort, cleanliness or quality. I highly recommend this hotel. (Can't beat the price either)

Genuine Expedia guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Price and Service was good. Everyone is nice and ready to serve. Rooms have been updated and have have a modern look but the bathrooms need work. The location is walking distance from all plazas and restaurants and taxi are always available for a cheap price.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Very nice. Great location within walking distance of many great things to see.

Genuine Expedia guest review

The location is great! very safety place to stay. Meet my expectation and beyond.

Genuine Hotels.com guest review

This is not a 4 stars hotel. The room was too small, bathroom was super tiny!! Was not comfortable at all... One of the worst hotels I even been to. Will never come back!!

Genuine Hotels.com guest review

The hotel is very very old. The hotel has no sound insulation. The room was like sleeping on a freeway. I did not get any sleep. I travel 26 weeks a year and I am telling you the truth. This is an awful awful hotel.

Genuine Expedia guest review

The entire stay was very enjoying. The staff is very receptive to all the needs of the guests, without being pushy. The rooms are very clean, latest computer technology in rooms. Bathrooms a little on the small size. Great location, easy walking access to many sites and good offering of tours in area. Would recommend city tour. Roberto was great (busboy, […] chauffeur, etc) Read more

Genuine Expedia guest review

Great location! Close to lots of restaurants, coffeeshops and within walking distance of historic sites downtown. Room was very spacious and clean just a little worn in the bathroom (shower door). Very comfortable beds. Felt safe walking around the area during day. Hotel staff was great and very friendly. Free wi-fi in room was a plus and room had small […] fridge with complimentary beverages and snacks. There were three of us in a two queen bed room with sitting area and dinning table. Will definitely be back! Read more

Genuine Hotels.com guest review

Walking distance to the historic district... rooms were comfortable, and buffet was great.

Genuine Expedia guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Loved the room Clean, spacious, 2 king bed, extra seating couch, separate toilet from bathroom, large bath tub. The room exceeded my expectations and was extremely comfortable, wanted to stay a second night!

Genuine Hotels.com guest review

This hotel is located in the middle of one of the busiest downtown streets. My room was on the second floor facing the street and it was VERY noisy all night wuth traffic sound. The restaurant food was one of the worst hotel foods we have tasted. The hotel restaurant food was same; very poorly prepared and not much taste (my order was fish filet). The […] room service for the breakfast was no good either. The portion was very small. The American breakfast came with one egg and one spoonful of refried bean, and some rolls. Only good thing was that the concierge staff was willing to take us to the airport in the morning. He earned a good tip. The room was big (junior suite) and the bed was very comfortable but the location was terrible. Read more

Genuine Expedia guest review

I was very satisfied with service and cleanness of the room, plus the access of many items through the remote control

Genuine Hotels.com guest review

It was a great experience. Staff was excellent. and very understanding Our first night was not pleasant because the room was close to the service elevator but they gave another excellent room for the next 3 days. The restaurant has good and inexpensive food and the location was the best. I will recommend this hotel to my friends.

Genuine Expedia guest review

I was very pleasantly surprised with my stay at this hotel. We were a bit nervous prior to our arrival as our cab driver tried to convince us to stay elsewhere. I am told this is a normal practice because they receive commissions from hotels for referrals. I wasn't thrilled about staying in a Holiday Inn since it seemed so American, but I can assure […] you this hotel is anything but. The location perfect if you want to do some sight seeing and the area felt very safe. The entire hotel has the feel of a boutique hotel rather than a typical Holiday Inn. Not only are the rooms well decorated and spacious, but the technology is state of the art. With the click of a button you can control everything from the curtains, to music, to the lights and pretty much anything else. Not only is internet included, but the TV also dubs as a computer so you don't even need your own. Room service is available around the clock which was great for us arriving after 1 AM and they even allow you complimentary access to anything in the minibar. I will definitely be staying at this hotel when I return to Guadalajara. The rooms were very reasonable and better than I expected. The service was top notch as well! Read more

Genuine Hotels.com guest review

Chose this hotel based on Frommers travel guide. They were right. Out of curiosity, went out to the bar at the Intercontinental. It's no better, plus it's in the middle of nowhere.

Genuine Expedia guest review

Great Hotel, everybody is always available for what ever needs we have!!

Genuine Expedia guest review

This is the second time we have stayed there, and will go back again -- friendly staff who speak English, very nice room, and good service. My only complaint is that I wish our room could have been cleaned earlier in the day.

Genuine Expedia guest review

I will defently book this hotel every time I go to Gudalajara, Mx. The only part that was a bit slow was internet service. I am used to something much faster than what they provide.

Genuine Expedia guest review

A wonderful, well-staffed hotel 2 blocks from the main square and 3 blocks to the opera house, a major cultural center in Guadalajara. I strongly recommend this hotel to international and Mexican travelers. We were greeted with a glass of wine, the first time at any hotel outside of Hawaii. We had a problem with a "leaky" toilet that was resolved immediately, […] while we were walking in the main plaza. The hotel is close to everything a Guadalajara visitor may want to see and do. We had our own car which was valet parked and always delivered quickly and with a pleasant greeting. Ignore the negative comments about the location of the hotel. In every major city experienced travelers must always take care at night and not "push the window." My only negative; there are no really close, good restaurants. A short travel ride will take you to Las Chilaquiles for wonderful Guadalajara food. A more upscale recommendation is La Vaca Argentina, reservations here would be good, but not necessary. Stay at the Holiday Inn Hotel Centro Guadalajara, the value is well worth the money. Read more

Genuine Expedia guest review

After you stay here you will probably never be satisfied with customer service anywhere else ever again. Everyone I encountered at this hotel, whether it was front desk, breakfast staff, back offfice or the bellboys, everyone was incredibly friendly and highly professional. It was a pleasure to walk through the lobby as each time you would receive a […] genuinely friendly greeting that always cheered me up. The hotel itself is clean and well cared for, although the fitness room was fairly basic. When business brings me back to Guadalajara - this hotel will always be my choice from here on in. Read more

Genuine Expedia guest review

I really liked it, never imagine that the hotel was so good excellent service and location.

Genuine Expedia guest review

Excellent hotel. I liked the location very close to knowing everything, the big room and the staff very attentive, the restaurant food is very good, with a view of the avenue and piano music. Having a computer in the room facilitated my stay much better radio and iPod dock. Save a few dollars with free transportation to the airport on my return.

Genuine Expedia guest review

Very comfortable hotel; located to great walking/eating/sightseeing places. Staff were helpful, friendly and professional.

Genuine Hotels.com guest review

would not chose this hotel again. Nothing bad just very ordinary . Staff was fine .

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Great hotel , freindly staff, a little noisy on the front street though only complaint

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

First stayed at this hotel 5 years ago. Last stayed in Oct 2011. Not much has visibly changed. Needs new carpeting in all the common areas. Advertises a fitness room - has three machines total and none of them worked. Staff was very pleasant and helpful. Restaurant and cafe on premises had good food and service. peter canada

Genuine Expedia guest review

This is a nice hotel with a welcoming, attentive and accomodating staff. The room is neat and very high tech. The lighting, curtains and music can be controlled with the click of the mouse on the room's television monitor as well access to the Internet. It is conveniently located in the city's historical district with great restaurants, currency exchange […] and shopping all within walking distance. My husband even forgot a few shirts there we called the next day and they had them neatly packaged and labeled for us to pick up. On my next trip to Guadalajara I will definitely consider staying there again. Read more

Genuine Hotels.com guest review

This is not your typical Holiday Inn. It is a fine hotel located in the best possible location in Guadalajara. Less than 2 blocks from the Cathedral and the mall walk. The beds are very comfortable and the standard rooms are more than roomy enough. The carpets and furnishings are beginning to show wear a little, but will be fine for another year or […] so. The staff are very helpful. The hotel restaurant is nothing great, but it is ok. I would gladly return to this hotel even though both the elevator and the hot water were not working for one day of our stay. (Surely this maintenance is now out of the way so that your stay will not be inconvenienced.) The surrounding neighbourhood is a little noisy, but we had no trouble sleeping in the comfy bed. Internet is, as reported, amazingly slow and the electronic room controls on the LCD screen are annoying at best. Read more

Genuine Expedia guest review

realice la reservacion via telefono el cual de lo que se comprometio el personal que hizo la reservacion no cumplieron...ejem. solicite una habitacion en no fumadores y me dieron la habitacion fumadores le solicite la cuota de pemex y me dieron cuota normal y eso no es calidad de servicio

Genuine Hotels.com guest review

Recomiendo el hotel por varias cosas. Entre estas la más importante su cercanía a todos los sitios de interés histórico en Guadalajara. Cerca a restaurantes de comida típica de Jalisco. La habitación muy limpia, sin ruidos. El desayuno aceptable. Su personal muy amable. lLo recomiendo 100%

Genuine Hotels.com guest review

Excelente

Genuine Hotels.com guest review

Estubimos muy comodos los niños muy contentos por las amenidades de la habitacion.

Genuine Hotels.com guest review

Las instalaciones del hotel muy buenas, las habitaciones elegantes, limpias, cómodas al igual que los baños, solo un comentario deberían el sistema de agua caliente de las duchas, el room service muy bueno y en el lobby muy amables y dispuestos a ayudar.

Genuine Hotels.com guest review

Muy buena, el Elevador es un poco lento pero funciona bien, el servicio es de lo mejor la gente en realidad se esfuerza porque te sientas comodo y contento

Genuine Expedia guest review

supuestamente habia rentado una suite de lujo y me dieron una junior suite

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Muy agradable estancia, da oportunidad de aprovechar el tiempo si se quiere ir de compras porque hay tiendas muy cerca, además del banco. El staff es cordial, el desayuno buffet estuvo bien.

Genuine Hotels.com guest review

Estuvimos muy bien. Nos gusta mucho.

Genuine Hotels.com guest review

Muy agradable

Genuine Hotels.com guest review

Con un ambiente agradable y de comodidad, disfrutamos la estancia con todos los servicios que ofrece el hotel. La localización es ideal para conocer el centro histórico de Guadalajara y disfrutar caminando, porque todos los lugares para visitar estan muy cerca, En general lo recomiento muy bien.

Genuine Hotels.com guest review