Holiday Inn & Suites Pointe-Claire Montreal Airport - Pointe Claire

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Genuine Hotels.com guest review

Good Room, but not very large. Location is OK. Close to highway, easy to go anywhere even though far away from downtown area.

Genuine Hotels.com guest review

Very nice hotel will use again for future stay very clean.

Genuine Expedia guest review

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Genuine Hotels.com guest review

Very happy!

Genuine Hotels.com guest review

This is the nicest hotel. We loved the room. We stayed in one of the suites. It was excellent, the staff was courteous and was happy to assist in any way. Would definitely stay again. Breakfast buffet was well worth the few extra bucks- The maple pastries were to die for!

Genuine Expedia guest review

This particular visit was quite challenging in the beginning because the electricity was off until around 1 pm and then that evening there was a problem with the Fire alarm going off not once but twice and it was a false alarm.

Genuine Expedia guest review

It was awesome. One of the better hotels I have stayed in for vacation. Large comfortable room. Lovely view. Good neighborhood - shopping, dining, sports bar. Loved it.

Genuine Hotels.com guest review

Booked all with breakfasts then charged once getting there

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Newly renovated, beautiful rooms and wonderful staff

Genuine Hotels.com guest review

Good hotel, will probably be much better when renovation is finished. Nice exercise area, slow service in the restaraunt.

Genuine Expedia guest review

We have stayed at this Holiday Inn before and been satisfied but this was not a good visit. The cable TV cut out for 3 hours on the evening we were there. The front desk called us in error at 4:40 am regarding the airport shuttle. We hadn't requested the shuttle or even a wake up call. The jack hammering on the floor above us began about 7 am - just […] as we were getting back to sleep. There was only one working elevator and construction crews were also using it. Part of the renovations is to install sound proof windows which is a good thing because the highway noise was very audible from inside the room with the windows closed. all in all a disappointing stay. Read more

Genuine Expedia guest review

Hotel right on the highway, very noisy room, we could'nt sleep.... no mini bar, no menu in the room for room service. It was our first and last time at this hotel.

Genuine Hotels.com guest review

The young lady at the front desk responded when asked how long the renovations would continue by frowning then saying at least until mid next year. Do not get sucked into this place it's being demolished and reconstructed. It is not a hotel at this point.

Genuine Expedia guest review

There was no indication when I made the reservation that the hotel was under renovation. It was supposed to only from 8:00 to 5:30 but they started between 5:30 and 6:00. They should have closed the hotel and not had guests there. The staff was good considering the grief they were rightfully getting from the customers.

Genuine Hotels.com guest review

This hotel was under renovation that was supposed to be only from 8:00 - 4:30 but they started at 5:30 - 6:00. the hotel badly needs the renovation but should have been shut during the construction. The staff were gracious given the conditions they were working under with upset customers.

Genuine Hotels.com guest review

Our stay there was the very best. Staff were very helpful. The hotel is undergoing renovations, we do understand that things need to be maintained. The hotel apologized for any convenience, and gave each one of us a coupon for a free pizza. The only thing is the hotel rugs could of been a little cleaner. The rooms need to have a microwave and a frig […] in them, there was none in ours. Read more

Genuine Hotels.com guest review

Attended Tops convention at hotel and forgot to pick up shoes under the bed. Called back 1 week later and the hosekeeping dept. had them and were able to recover shoes. Nice to know people are good enough to check and help find lost items. Rest of staff helpful too. Thanks Rosalind - housekeeping

Genuine Hotels.com guest review

Much too expensive for the quality of the hotel.

Genuine Hotels.com guest review

Right from the check-in our every request was handled in a proffesional and courtios manner...Thank you for a great stay in Montreal!

Genuine Hotels.com guest review

Holiday Inn Pointe Claire is badly in need of renovations. Check in was fine, and when we took the elevator to the 15th floor, the door wouldn't open. We had to push the button to make the door open. On other elevator trips, there were loud thumps, and the elevator was shaky, like when I was sitting in a large jet taxiing down a bumpy runway. We wanted […] to get something to eat in the restaurant, but it was closed. We did have a drink in the bar, and the bartender said we could order food to eat in the bar. The room was ok, but the bathroom floor grout needs cleaning! In places along the tub side, the grout was missing. We stayed at another hotel located on the hwy 40, and even though our room faced the highway, there wasn't too much noise. At this hotel, it was very noisy. Maybe it's just not insulated very well. For the second time in my 51 years of life, I woke up with pain in my hips. I suspect that the mattress is as old as the hotel. Even my husband did not sleep well, which is rare! In the early 1990's it was a nice hotel, but not anymore. I will probably not stay there again. Read more

Genuine Hotels.com guest review

We were on a business trip and it was our first time in Montreal. The experience was a pleasant one. The staff was courteous and helpful especially with our handicap for lack of french speaking skills. We had to get to downtown Montreal which was far away from the Hotel but the staff helped us with the directions. We ordered dinner to be brought in […] to our room which came in very fast. The service was good and we would certainly recommend it to others. Read more

Genuine Expedia guest review

Very conveniently located. Close to shopping. 10 minutes from the airport. Indoor pool. Fitness equipment and squash courts.

Genuine Expedia guest review

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Genuine Hotels.com guest review

Exactly what you would expect from Holiday Inn. Got exactly what I paid for. Clean and friendly, but not real convemient to downtown.

Genuine Expedia guest review

This hotel sounded like a nice place to stay, but when we got there we were pretty disappointed. It is right next to a major highway and we had a room on the highway side. Also, when we had called, they said they were a five minute walk to public transportation. What they didn't mention was that the walk required us to pull our luggage accross the grass […] and over the highway bridge. When we asked if one of the airport shuttles would swing us by the bus stop (a 5 minute trip) the hotel staff said with the shuttles were very busy going back and forth to the airport. However, when we walked outside, two vacant shuttles were parked waiting to take someone to the airport. I will say that the drivers of the shuttles were more than helpful. One even stopped to pick us up on the way back to the hotel. The cleanliness of the hotel was okay and the pool was nice and the hotel is close to a pharmacy, grocery store and mall. Overall, I would not recommend this hotel, especially if you are going to be travelling to Downtown Montreal often. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

TOTALLY AMAZING!! CANT WAIT TO RETURN!!

Genuine Hotels.com guest review

They don't mention on their website about a security deposit, which i was unaware of. And I didn't like how they make you wait on checking out to see if the room is okay before they gave us back our security deposit which was cash. They charged us for a stupid bottle of water that we drank from the fridge. It was 4.00. The water from the taps smelled […] and tasted like bleach, so we drank the bottled water. Next time, if there is a next time, I will bring my own bottled water. Was not impressed at all by the way they treated us, and probably will never stay there again. I will go to a Comfort Inn before booking with Holiday Inn again. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The hotel is totally refurbished and looks great, the room, the lobby, the pool were all great. The only negative I have is that the pillows are too small and even though they were marked "SOFT" and "FIRM", they were all too SOFT.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Was surprised that a Holiday Inn was so nice - would definitely stay again. Room was very nice, as was lobby and restaurant/bar. Great dinner in the restaurant and excellent buffet breakfast! The only problem was the front desk that tried to "upgrade" me on arrival, saying they were at capacity and didn't have my double queen-bed room available. I had […] already cancelled the cheaper room that they tried to "upgrade" me to - and when I refused the upgrade unless they discounted it, they magically found me the room I had originally booked - verrry annoying.... Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We stayed here over Christmas for a few days while visiting family. The rooms are very comfortable, clean and the staff is fantastic. We'll stay again next year and would recommend. - M

Genuine Expedia guest review

w e stayed before but hotel has had a great makeover.

Genuine Hotels.com guest review

excellent

Genuine Hotels.com guest review

There is a vast improvement in the hotel since the renovation.Our room was nicely decorated and very clean. If you need a place to stay in the West island this hotel is very centrally located,

Genuine Hotels.com guest review

Overall it was a pleasant stay....a short walk to my function...pickup and delivery from Montreal airport..and exceedingly pleasant people to deal with from the van driver to the reception desk staff and the maintenance man who tried to assist with a small problem..I would stay there again in the future.

Genuine Hotels.com guest review

Checked in late, but was offered a late checkout time without having to ask! The room was GREAT, very clean, and cozy. Loved the decor! The view of the city was nice. All in all, great night spent.

Genuine Hotels.com guest review

Was there for a wedding reception. Great service (concierge was fanstastic), nice/comfortable rooms, and free Internet.

Genuine Expedia guest review

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Genuine Hotels.com guest review

We have stayed at this hotel several times over the years but had not stayed there since the renovations, which we thought were excellent. We would definitely stay there again.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I did not like the fact that the Hotel describes a full suite when you only really get a normal room with a sofa bed and a mini fridge. Location and cleanliness was great other not to much staff did not ask how was my stay or anything when checking out they only processed the demand and handed me the receipt.

Genuine Hotels.com guest review

Everything was great. The buffet breakfast was a little pricey for light eaters. The room smelled musty. Maybe you should clean the legionnaires spots from the air conditioner. ;-)

Genuine Hotels.com guest review

Everything was perfect. A great relaxing stay. It had a beautiful pool and hot tub.

Genuine Expedia guest review