All hotels in Gatineau, Quebec, Canada
1 room, 2 adults
You can collect Welcome Rewards® nights here2 Montcalm Street, Gatineau, QC, J8X 4B4, Canada, ‏‎800-491-6126
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4.0 / 5Excellent

Score breakdown (from 724 reviews)

Average rating for:

  • Cleanliness
    4.2
  • Service
    4.0
  • Comfort
    4.2
  • Condition
    4.0
  • Neighborhood
    3.9

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Convenient location at a good price."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Stayed for $87 + tax and parking during the holidays (late December 2014). Room was large, with a King sized bed and couch. I particularly liked that there was a door between the bed and the entry to the room, where there was the washroom, closet, and coffee maker. No hallway noise. Staff was friendly, and the paid parking was accessible from the lobby elevators. It was about $15 for the night. The craft brewery nearby (Les Brasseurs du Temps) was a good spot for dinner.
Genuine Expedia guest review
Other trip Jan 8, 2015
A Traveler
CA
3.0 / 5Good
"Room service"
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
There was no coffee or towels in the room either day we stayed there.
Genuine Hotels.com guest review
2 night family trip Jan 3, 2015
A Traveler
CA
4.0 / 5Excellent
"Close to downtown, but separated by river"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Five nights, false fire alarm, nice view of Ottawa and river, good parking, 4/5
Genuine Expedia guest review
Other trip Jan 6, 2015
Inky
CA
4.0 / 5Excellent
"Complaint"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
The rooms are nice but not very well insulated. got woken at four in the morning because of a fight in the next room. Complained but fighting went on til 8 a.m. We thought we would get a free breakfast or something but didn't even get a "sorry" from the management. Very disappointed. Pool and sauna very nice.
Genuine Hotels.com guest review
1 night family trip Dec 31, 2014
Julien
CA
4.0 / 5Excellent
"3"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
I was not happy about the price, on the website it was saying $91+ Tax and arrived at the Hotel they charged me $109.99 + Tax ,plus $16 a day for parking! which come to $126/day very expensive. Then no minifridge in the room??????
Genuine Hotels.com guest review
2 night family trip Dec 24, 2014
Baptiste
CA
3.0 / 5Good
"Good but not great"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
The coffee machine was really dirty the bathroom had some stains on the wall and the sheets and beddind are not comftorble.
Genuine Hotels.com guest review
1 night romance trip Dec 31, 2014
A Traveler
CA
3.0 / 5Good
"Lovely place"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Had to wait a long time to check in, as there was only one person at reception. For the price of the room I had hoped breakfast was included. The pool was wonderful, but the hours were short to enjoy it. A suggestion would be unsupervised times for adults, to enjoy the pool after activities such as a hockey game that we attended.
Genuine Expedia guest review
Other trip Jan 1, 2015
A Traveler
CA
5.0 / 5Outstanding
"Nice hotel"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Big room and beatific facility, a little far from downtown Ottawa but bus stop is just in front of the hotel
Genuine Expedia guest review
Other trip Jan 1, 2015
A Traveler
CA
4.0 / 5Excellent
"NIce place to stay with a family"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Excellent stay in the hotel. I liked the cleanness, good customer care and good restaurants inside the hotel.
Genuine Expedia guest review
Other trip Dec 30, 2014
Yves
CA
5.0 / 5Outstanding
"Trip to Ottawa"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
It was a very comfortable, large room with a cozy bed and very nice bathroom. I truly enjoyed my stay.
Genuine Hotels.com guest review
1 night family trip Dec 20, 2014
A Traveler
CA
5.0 / 5Outstanding
"very quiet"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
It was definitely one of the quietest hotels we have ever stayed in. A hockey team apparently had been staying there and we never even knew it.
Genuine Expedia guest review
Other trip Dec 21, 2014
A Traveler
CA
4.0 / 5Excellent
"overnight"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
good clean and comfortable
Genuine Hotels.com guest review
1 night business trip Dec 18, 2014
tony
CA
4.0 / 5Excellent
"Good hotel bad restaurant"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
We had a great time. Hotel restaurant was awful. Food was really bad, service even worse but otherwise we had a good stay.
Genuine Hotels.com guest review
1 night family trip Dec 12, 2014
caroline
CA
5.0 / 5Outstanding
"Overnight"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We had a great experience!! Stayed overnight while we were in Gatineau. We had a penthouse suit. Very clean and comfortable rooms. Our 8 year old son enjoyed it so much he said he wanted to stay at the hotel all the time. Definitely going to stay at the plaza next time.
Genuine Expedia guest review
Other trip Dec 15, 2014
A Traveler
CA
4.0 / 5Excellent
"Wonderful Hotel ~ Hockey Team not so much."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
You can't fault a hotel for being full ... but watch out if you are staying here with a teenage hockey team. Thank goodness for the interior door as the kids were up well past midnight in the hall, and the pool was full when ever we went to use it. Next time we will ask in advance if they have any teams staying there. The hotel staff did a great job cleaning up after them.
Genuine Expedia guest review
Other trip Dec 8, 2014
A Traveler
CA
3.0 / 5Good
"Decent for the price"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    -
Very average experience, but hotel staff always seemed busy and overworked.
Genuine Expedia guest review
Other trip Nov 29, 2014
Beth
CA
5.0 / 5Outstanding
"A+, would stay again"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great location, and close to the Palais Congress!
Genuine Hotels.com guest review
2 night romance trip Nov 21, 2014
Joshua
CA
4.0 / 5Excellent
"Would stay here again"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
pleasant stay overall i wouldbatay herr again. Room was comfortable and clean.
Genuine Hotels.com guest review
2 night trip with friends Nov 21, 2014
Brian
CA
4.0 / 5Excellent
"First stay in Gatineau"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The Crowne Plaza is a lovely hotel. The rooms and beds were comfortable....very important as we were visiting for 4 nights. We did have to ask to have our bath towels replenished more than once, but the housekeeping staff was more than accommodating and very quick to respond. Our buffet breakfasts were included in our cost/night and were simply outstanding....our compliments to the breakfast chef. We were informed that it was expected that we tip, but it was a small price to pay for the quality of breakfast and service that we received. We thoroughly enjoyed our stay, but I'd like to make a couple of recommendations. Some - not all of the front desk staff, seem indifferent/somewhat unhelpful/not interested, when we asked directions or for local info. As well, the pool may have been one of the nicest indoor hotels that I've ever done lengths in....but there was visible hair in the drains and on the deck. We walked from our hotel to Parliament Hill/Ottawa, navigated the STO transit system and did a walking tour of Gatineau. All in all, a great stay.
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
CA
5.0 / 5Outstanding
"Pleasant hotel."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
We have stayed here last weekend. We'd requested a room with a view over the old city, possibly the Parliament Hill, since this was our first staying in Ottawa and wanted to have a view over the city. So upon arrival we were very anxious to get the first picture taken. We were very happy that the hotel accommodated our needs and request. First thing in the morning as the sun was rising, we had the pleasure to witness the beautiful scenic view over the dock, canal, the falls, the beautiful blue sky. It was gorgeous. Certainly without doubt the fact that we've got what we felt was a must have made our experience unforgettable. Thanks G. & R.
Genuine Expedia guest review
Other trip Nov 20, 2014
Gabe
CA
4.0 / 5Excellent
"Nice hotel with a beautiful view"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Just stayed for one night but had a very nice stay. Room was very comfortable though a bit on the spartan side. The view overlooking the river was wonderful and the next morning we walked along the riverside park. Chilly but lovely. The breakfast was good value. On site parking was appreciated, though not included. Oddly the kitchenette had a microwave and mini fridge but only two glasses and cups, no other dishes or utensils. If you stay longer and require these , I imagine you would need to request these. Overall great time and I would go again.
Genuine Expedia guest review
Other trip Nov 20, 2014
Martha
CA
5.0 / 5Outstanding
"Happy weekend in Ottawa"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We found the hotel on expedia.ca and it turned out to be a nice place, very close to the river and the city across. The staffs are quite friendly, and the facilities are kept in good conditions. The parking garage is right underground in the same building. Museums of Civilization, Children and War are all in walking distance. You also get free wifi connection for up to six devices. If you plan to stay long, there is a kitchenette in each room (although no utensils or plates). All in all, it was a positive experience. Thank you!
Genuine Expedia guest review
Other trip Nov 19, 2014
Jasper
CA
4.0 / 5Excellent
"lovely hotel, somewhat disappointing staff`"
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Everything about the hotel itself was quite nice. The room was clean and comfortable, excellent value for what we paid. The only issue was a plug in the bathtub that didn't want to let water drain while showering; no big deal. The staff was a little bit disappointing. Our receptionist at check-in was fine if not overly friendly; however when we called down from our room (twice) to ask for a couple of things, once we got a prompt but terse reply, the second time no answer at all. Later that evening, passing through the lobby on our way up, we went to the front desk to ask for something, and were cut off by an over-zealous security guard who repeatedly interrupted our attempts to talk to the front desk agent, who seemed neither knowledgeable nor particularly interested in helping us with a simple question. Both i and my travelling companion work in hospitality and know how far a little effort and some courtesy can go; unfortunately we did not feel like these were priorities for the staff we met with at this otherwise terrific hotel.
Genuine Expedia guest review
Other trip Nov 18, 2014
A Traveler
CA
4.0 / 5Excellent
"Price was right but you pay for extras."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent room for the price we paid at the time. Unfortunately, we had to pay extra for parking.
Genuine Hotels.com guest review
2 night family trip Nov 9, 2014
Molly
CA
5.0 / 5Outstanding
"spa day"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very comfortable, very clean, very relaxing
Genuine Hotels.com guest review
1 night romance trip Nov 8, 2014
Michael
CA
1.0 / 5Poor
"NO QUALITY HOTEL!!"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    3.0
FROM START TO END, A DISASTER!!! BOOKED A ROOM WITH A KITCHENETTE, DID NOT GET ONE. GOT TO ROOM, DIRTY LAUNDRY IN BATHROOM FROM PREVIOUS GUEST. FRIDGE BROUGHT UP HAD TO MUCH FROST TO PUT ANYTHING IN. CLOCK AND T.V NOT WORKING, HAD TO BE REPLACED. VENDING MACHINE ATE MY MONEY. ALL THIS AFTER A 4 HOUR TRIP TO GET TO HOTEL. ALL I WANTED TO DO WAS REST, BUT I HAD TO SPEND MY FIRST HOUR DEALING WITH ABOVE PROBLEMS. FRONT DESK STAFF HAD BAD ATTITUDE, NOT HELPFUL. MANAGER ASKED WHAT SHE COULD DO. I ASKED FOR A DINNER COMP. ALL SHE WOULD DO WAS GIVE ME A GIFT CERTIFICATE FOR BREAKFAST NEXT DAY. I DONT EAT BREAKFAST, SO I USED IT FOR 3 CUPS OF COFFEE. OVERALL, FOR THE PRICE AND EXPECTED QUALITY OF HOTEL, I WAS EXTREMELY DISAPPOINTED. I WILL NEVER STAY AT YOUR HOTELS AGAIN
Genuine Hotels.com guest review
4 night family trip Nov 5, 2014
Leslie
CA
5.0 / 5Outstanding
"Extremely good value in the off season."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
This is the best hotel I've been to in Ottawa. It's the details that count, like water temperature and noise pollution. I gave it a 4 for room comfort only because it took awhile to warm up.
Genuine Hotels.com guest review
1 night romance trip Nov 9, 2014
A Traveler
CA
5.0 / 5Outstanding
"Holiday"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    3.0
Great having the pool open at 7 am. Staff friendly and helpful. No activities for families amd kids :(
Genuine Hotels.com guest review
5 night family trip Nov 5, 2014
Robin
CA
4.0 / 5Excellent
"Almost there..."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Very nice renovated hotel. Room has a convenient kitchenette, but unfortunately it is not stocked with dishes or cutlery!?!
Genuine Hotels.com guest review
1 night family trip Nov 8, 2014
A Traveler
CA
4.0 / 5Excellent
"Just a few moments away from Ottawa - worth it!"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Couldn't book a hotel in Ottawa for this weekend, so check out the Crown Plaza in Gatineau. I am familiar with the Crown Plaza in Toronto, so was wonderfully satisfied with the same high quality. The facilities (especially the pool/fitness centre) as the "life guard" was excellent with my children (one of which has special needs). The room was spacious and beautiful, calm decor. The front desk staff was pleasant and I appreciated the welcoming of "english speaking" guest. Over-all the experiences was memorable and I believe this will be our "go to" hotel when visiting Ottawa in the future.
Genuine Expedia guest review
Other trip Oct 30, 2014
Angela
CA
5.0 / 5Outstanding
"Great Ottawa/ Gatineau experience"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great location with ease of access. Staff were very friendly and quite helpful. Rooms were spacious with comfortable double beds. Family really enjoyed the swimming pool and hot tub, great amenities. Would definitely return to stay again.
Genuine Hotels.com guest review
1 night family trip Oct 25, 2014
A Traveler
CA
4.0 / 5Excellent
"Price is everything"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Wonderful hotel, beautiful and the cost was unbelievable great for a weekend, for a place that was only across the bridge from Ottawa. Lots of clubs and pubs close by and great. The only thing wrong was the bar and restaurant in the hotel was terrible. Overpriced, cold buffet for breakfast and rubbery eggs. They need to deal with that part of the hotel and it then would of been perfect. Drinks were so overpriced and could not make most drinks it was ridiculous. Prices at the local bar were great. Hi highly recommend it.
Genuine Expedia guest review
Other trip Oct 27, 2014
Chris
CA
3.0 / 5Good
"Not worth the stay at Crowne Plaza Gatineau."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    2.0
My husband and I wanted to take my cousin from The Netherlands to Ottawa. We decided to stay overnight and chose to stay at the Crowne Plaza in Gatineau for its close location to Parliament. They promised us 2 queen beds. Those were not queen beds. Do not advertise queen beds when tou only have beds that are smaller than doubles. We decided to come back after dinner and get our swim in as the pool was open until 9 pm. No, they closed it early and you had to walk through the lobby to get to it. Parking was dodgie in the basement of the hotel. I wouldn't want to be down there at night by myself. Plus directions from staff was dismal. The best was the wake up call from housekeeping at 8 am. I'll stay in Ottawa next time thank you.
Genuine Hotels.com guest review
1 night family trip Oct 19, 2014
Tammy
CA
2.0 / 5Fair
"Is this a Crowne Plaza ?"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
restaurant service was very slow, front desk people not smiling , looking miserable, rooms wer average
Genuine Expedia guest review
Other trip Oct 22, 2014
Keith
CA
2.0 / 5Fair
"Fire Alarm!"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Just as I was getting to sleep, the fire alarm went off. We marched down the steps, went through a congested hallway and waited in the lobby. I can't blame the staff for some idiot pulling the alarm but none of the staff were taking any leadership whatsoever. Also, parking was expensive and had a weird area with no exit that once filled created a big backup.
Genuine Expedia guest review
Other trip Oct 22, 2014
Visitor from KW
CA
3.0 / 5Good
"Very Close to Ottawa downtown"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Kind of disappointing with the bed size, should have been queen bed instead of double bed. No fridge in the room, safety box spoiled not fixed. TV is too small compared with the room size. Overall the hotel needs some upgrades. Location is ok but not closed to amenities.
Genuine Expedia guest review
Other trip Oct 15, 2014
Eric
CA
4.0 / 5Excellent
"Close to downtown Ottawa"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Except for having to evacuate the hotel in our bedclothes at 11 pm because of a general fire alarm, it was acceptable accommodation for the two nights spent there. An extra $13 a day for parking and an expensive breakfast cost on the premises, above the already steep room charge, wouldn't soon lure me back a second time.
Genuine Expedia guest review
Other trip Oct 11, 2014
BERT SR.
CA
5.0 / 5Outstanding
"Wonderful! With Some Small Things Here and There"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
The highlight for me was the friendly and accommodating staff - this is the second time we've stayed here, and both times the staff have been wonderful. The room was well kept, clean, and had a great view. Last time however, my girlfriend booked the room and was given scenic view options, and we ended up facing another part of the building - due to the "U" shape of one side of the building. Anyway, my one gripe is that when we were coming into the room for the first time, the door hit the smoke detector in the ceiling - which didn't give a very good first impression. It seems there has to be one small problem on all my trips! That being said, my issues are absolutely minuscule, just a couple things to tune up, but this is a lovely hotel, with lovely staff, and will definitely be my go-to whenever I'm in the Ottawa area.
Genuine Hotels.com guest review
1 night romance trip Oct 5, 2014
A Traveler
CA
5.0 / 5Outstanding
"Ottawa or Gatineau?"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
When looking for a place to stay in Ottawa I came across the Crowne Plaza Gatineau. I compared prices and reviews and decided to give it a try. Best decision ever! Rooms were clean, big and comfortable! Bathroom was a good size and clean! We will stay there again on our next visit to Ottawa! Price was better and parking cheaper!
Genuine Hotels.com guest review
1 night trip with friends Sep 27, 2014
Janice
CA
4.0 / 5Excellent
"Average"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    2.0
Nice hotel. Food at restaurant was average.
Genuine Hotels.com guest review
3 night business trip Sep 29, 2014
A Traveler
CA
4.0 / 5Excellent
"Nice hotel and good value."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Much better hotel for the price compared to downtown Ottawa. Nice rooms and very comfortable. Breakfast good value for what you pay.
Genuine Expedia guest review
Other trip Sep 29, 2014
Richard
CA
3.0 / 5Good
"Saturday in Gatineau"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
During a recent trip, our preference was to stay in downtown Ottawa buy EVERYTHING was sold out. Our only choice was to cross the river and stay in Gatineau, luckily the hotel was quite easy to find. The parking area is not owned by the Crowne Plaza so we had to pay $18 to park. We had a nice room on the 14th floor aka penthouse; the king bed was lovely. Due to inclement weather we ate in the hotel...what can I say it is hotel food, selection was limited. I was annoyed that I was charged for a pop refill, as the initial size was small in comparison to other restaurants. Would we go back? probably not only due to the fact we are not in this area of the country very often.
Genuine Expedia guest review
Other trip Sep 27, 2014
AR
CA
4.0 / 5Excellent
"Weekend trip"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Worked out really well overall. A couple of minor things: Would be good to have maybe some teabags as well in the kitchen and extra cream, sugar etc. (ran out at one point) Other than that, very happy will the pool etc. I would come back again.
Genuine Hotels.com guest review
3 night trip Sep 20, 2014
Barb
CA
4.0 / 5Excellent
"Close to gov't offices, breakfast not include"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Pleasant and, for Gatineau, iconic hotel, recently updated. High speed internet. Coffee/ tea including decaf in room. Close to restaurants and fast food places in Terrasses de la Chaudiere give office complex. Connected to this complex by enclosed overhead walkway. A little further from other govt buildings but still walking distance. Friendly staff. Quiet.
Genuine Hotels.com guest review
1 night business trip Sep 15, 2014
Don
CA
4.0 / 5Excellent
"Great view of downtown Ottawa and the Ottawa River"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Very nice hotel. We had dinner in the dining room and it was very gook
Genuine Expedia guest review
Other trip Sep 15, 2014
WIN
CA
3.0 / 5Good
"Average accommodation but good location"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
Convenient location with access to Gatineau Park and also downtown Ottawa. Some good restaurants nearby. Hotel is tired and needs a makeover. Service at Reception and in Dining Room brusque. Greeted at breakfast with the welcoming comment that tips are not included in the pre-paid voucher! Rooms reasonable size but no refrigerator. Hard surface outside elevator area gives rise to noise in adjacent rooms.
Genuine Hotels.com guest review
2 night trip Sep 9, 2014
David
GB
5.0 / 5Outstanding
"Nice Hotel"
  • Cleanliness
    2.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel was very nice....the staff were excellent....it was mostly very clean but I have found stale cherrios in the bed.
Genuine Expedia guest review
Other trip Sep 12, 2014
Khan
CA
4.0 / 5Excellent
"We liked it and enjoyed..."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Room was good, clean and comfortable. Didn't have a fridge which I think should have been included. Hotel near to downtown attractions and very well maintained. Only concern is that the lady at front desk was not very friendly.
Genuine Hotels.com guest review
2 night family trip Aug 12, 2014
JM
CA
5.0 / 5Outstanding
"Five minutes away from downtown Ottawa"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Nice hotel, all of us enjoyed the pool. Very quite during the weekend. Weekdays get busy as there are government and other office buildings next to the hotel, still not very busy though. A short drive to parliament building and by-ward market, and just about everything else. We had a pleasant three night stay..
Genuine Hotels.com guest review
3 night family trip Aug 22, 2014
Kimraj Mungal
CA
1.0 / 5Poor
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
i am not happy the room i got
Genuine Hotels.com guest review
2 night trip Aug 29, 2014
hinaya
CA
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