All hotels in Mississauga, Ontario, Canada
1 room, 2 adults
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2125 North Sheridan Way, Mississauga, ON, L5K1A3, Canada, ‏‎855-239-9227
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Hotels.com reviewsTripAdvisor reviews
3.3 / 5Good

Score breakdown (from 253 reviews)

  • Wellness
    Great wellness & sports facilities
  • Location
    Great location
  • Pool
    Great pool
  • Service
    Fantastic service
  • Room
    Room is not nice
  • WiFi
    Bad internet service
1.0 / 5Poor
"Should be 1 star hotel"
This hotel should be 1 star
Genuine Hotels.com guest review
1 night family trip Aug 31, 2013
A Traveler
US
2.0 / 5Fair
"unconfort bed and unfriendly staff"
unconfort bed - it is too soft; like old beds; location is ok if you drive; not in the center location; 20 to 30 minutes to downtown.
Genuine Expedia guest review
Other trip Aug 17, 2013
A Traveler
US
4.0 / 5Excellent
"Nice hotel near Toronto."
Overall good stay and very good facilities . Breakfast was only valid for 2 pax even the confirmation was for 4 pax. Expedia must inform correct on their conformation mail what is valid.
Genuine Expedia guest review
Other trip Aug 17, 2013
anu
US
5.0 / 5Outstanding
it's a great location, direct to the casino and niagra fall. We had an upgrade to a suite and it's was great. The rating is for a suite. We are not able to get the suite and the next day for $200 per night, we have to move to another hotel.
Genuine Hotels.com guest review
1 night trip Aug 6, 2013
frank
US
4.0 / 5Excellent
"Great Hotel!"
The hotel was very nice! The staff was friendly & helpful. Our family came for Carabana & to visit family & the staff was very nice in telling us places to go & things to do. Our room was very nice just wish we had a micro/fridge unit in our room. Overall very nice hotel!
Genuine Hotels.com guest review
1 night trip Aug 3, 2013
Adda
US
2.0 / 5Fair
"Bad Experience"
Very Bad Wifi , If you've any plans of connecting to work.Wont Suggest.
Genuine Expedia guest review
Other trip Aug 5, 2013
Sri
US
4.0 / 5Excellent
"Recent stay in Toronto"
Friendly folks, convenient location, great breakfast
Genuine Expedia guest review
Other trip May 1, 2013
Chris
US

The following English reviews were posted by hotels.com guests from other countries:

3.0 / 5Good
Was not too happy with the check out time and we were advised to vacate half an hour earlier. The check in is 3pm and check out 11am
Genuine Hotels.com guest review
Response by Holiday Inn Toronto - Mississauga
Thank you for sharing. I am not sure why you were advised to check out early, my apologies for the confusion. If you are looking for a later check out time please ask the front desk and we can often accommodate this for you. Many thanks, Stew
1 night trip with friends Dec 31, 2015
A Traveler
CA
4.0 / 5Excellent
"Near many restaurants and shopping"
The stay was very comfortable and much better than when we were there in August. Probably could use a coat of paint. We stay every time we come to Mississauga.
Genuine Expedia guest review
Response by Holiday Inn Toronto - Mississauga
Great! Many thanks for sharing your review! We are glad you have enjoyed your stay with us! Hope to see you again, Stew
Other trip Oct 31, 2015
Bruce
CA
3.0 / 5Good
"Nice hotel"
Comfortable and quiet area but wifi is not so good
Genuine Expedia guest review
Response by Holiday Inn Toronto - Mississauga
Thank you for sharing with us - we hope you will stay again!
Other trip Oct 20, 2015
A Traveler
CA
3.0 / 5Good
I will defenetly recommend this hotel if you travel with your dog. The staff is very friendly and helpfull
Genuine Expedia guest review
Response by Holiday Inn Toronto - Mississauga
Thanks for sharing! We are glad you enjoyed your stay!
Other trip Oct 16, 2015
Ferny
CA
2.0 / 5Fair
"Odd Things"
There were two phones that were in out room. One of them was not even hooked up to anything. The wall paper was pealing in the washroom. Oh and there was wallpaper in the washroom. That's just asking for problems. The mattresses were extremely uncomfortable. When we got there, at 3pm the normal check in time, there was a dirty laundry bin and a vacuum cleaner blocking my door. At my friends room there was already someone in that room so they gave her a different one.
Genuine Expedia guest review
Response by Holiday Inn Toronto - Mississauga
Thank your for bringing these issues to our attention - we will be looking into this for you to ensure that it does not happen again. Many thanks, Stew
Other trip Sep 22, 2015
A Traveler
CA
4.0 / 5Excellent
"Easy access"
The hotel was very easy to get to off the 403. Parking was difficult at night, but the hotel was packed. We were advised to park in the fire route since there were no extra spots. The rooms were clean and comfortable, there was slight rust in the bathrooms though. I would recommend to friends. Staff were friendly.
Genuine Expedia guest review
Response by Holiday Inn Toronto - Mississauga
Glad you enjoyed your stay with us! Thank you for sharing and we hope you will return! Stew
Other trip Sep 20, 2015
Amm
CA
3.0 / 5Good
"Rude staff but nice enough rooms"
The hotel evening front desk staff was horrendous, she was quite rude with a lot of attitude (luckily it was the end of her shift). However, the pool and fitness centre was work the price as they were clean. The rooms came with no fridges or microwaves - and with little options to eat in the neighbourhood there was little options for eating.
Genuine Hotels.com guest review
Response by Holiday Inn Toronto - Mississauga
Dear Traveller, Thank you for taking the time to write your review. We are sorry to hear that you did not received excellent customer service during your stay with us. Rest assured that I will follow up with the evening staff to ensure that all of our employees are providing exceptional customer service as that is what we strive for. We hope that we will have the opportunity to welcome you back. Justyna
1 night romance trip Sep 1, 2015
A Traveler
CA
3.0 / 5Good
The room was ok but missing basic stuff like a safe or a mini-fridge.
Genuine Expedia guest review
Response by Holiday Inn Toronto - Mississauga
Thank you for sharing your comments. Unfortunately we do not have safes in the rooms but we do offer safety deposit boxes at the front desk.. Fridges are included in some of our rooms and we do have additional available as requested. Gord
Other trip Sep 7, 2015
A Traveler
CA
3.0 / 5Good
"Typical holiday inn but ..."
But no wifi available in the room, very deceiving.
Genuine Expedia guest review
Response by Holiday Inn Toronto - Mississauga
Thank you kindly for submitting your review. We appreciate your feedback as it will help us improve so that we can offer guests the best possible stay. Justyna
Other trip Sep 5, 2015
A Traveler
CA
2.0 / 5Fair
"Friendly staff, but not super clean"
The staff was very friendly, but I was disappointed with the cleanliness of the room, specifically the bathroom. I could tell it had been cleaned, but there were still hairs in the tub and around the sink. I ended up cleaning it a bit myself.
Genuine Expedia guest review
Response by Holiday Inn Toronto - Mississauga
Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Justyna
Other trip Sep 5, 2015
Beck
CA
4.0 / 5Excellent
"It's all right , not that bad for price"
It was a good hotel for its price. The only thing I didn't like is the "Token" idea to get a pup or snacks. You have to go to reception to get it and go back upstairs for the machine. I think its a waste of time, if you wanna do token than put a change machine with the snack machine. Restaurant inside only opens late afternoon. You have to go out to eat something.
Genuine Hotels.com guest review
Response by Holiday Inn Toronto - Mississauga
Dear Kaan I apologize for the inconvenience of having to purchase tokens for the vending machines. Our restaurant opens for breakfast and dinner but it is closed for the lunch period. Thank you for sharing your comments. Gord
1 night business trip Aug 27, 2015
Kaan
CA
2.0 / 5Fair
"Nice and clean but leave you wanting more"
Friendly staff, decent location, clean rooms. The hotel leaves you wanting more for the price.
Genuine Hotels.com guest review
Response by Holiday Inn Toronto - Mississauga
Dear Neil Thank for sharing feedback regarding your recent stay and we hope to see you again soon . Gord
4 night business trip Aug 24, 2015
Neil
CA
1.0 / 5Poor
"Not worth it, no matter how good of a deal"
Was 50/50 about choosing this hotel based off the reviews, the bad reviews are true, this place is not a 3 star at all. Run down and the rooms are dirty. Shower had mold, stains on the bed sheets and on the carpet.
Genuine Expedia guest review
Response by Holiday Inn Toronto - Mississauga
Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely, Justyna
Other trip Aug 24, 2015
Rob
CA
4.0 / 5Excellent
"Super Customer Service!!!"
We had a very nice 2 night stay during our mini vacation with our granddaughter. Check in was fast and easy with very pleasant staff. They gave us great advise about the go train and directions to get there. This being our first commute to Toronto they went above and beyond with all of our questions. We didn't book the breakfast when booking with hotel.com we couldn't add it when we arrived. The $10.00 is well worth it. The pool was refreshing however both times we went to the pool there were no towels available. We will definitely return.
Genuine Hotels.com guest review
Response by Holiday Inn Toronto - Mississauga
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Justyna
2 night family trip Aug 15, 2015
deborah e
CA
3.0 / 5Good
"Good price not too clean"
Room are litte dirty staff are not too friendly Good location hence the price. I would recommend it for a sleep in The king rooms are way better than the queen suite
Genuine Expedia guest review
Response by Holiday Inn Toronto - Mississauga
Dear Traveler, Thank you for taking the time to provide your feedback. We greatly your opinion and appreciate your business. Thanks, Alex
Other trip Aug 16, 2015
A Traveler
CA
3.0 / 5Good
"nice hotel, horrible staff"
Staff was ignorant, and unkind
Genuine Hotels.com guest review
Response by Holiday Inn Toronto - Mississauga
Dear Traveler, Thank you kindly for your review. I'm sorry to hear our service did not meet your expectations. Please know that we greatly value your business, and hopefully we will see you again in the future. Thanks, Alex
1 night trip with friends Aug 8, 2015
A Traveler
CA
3.0 / 5Good
Overall okay could do something about the banging of doors and screaching kids.
Genuine Expedia guest review
Response by Holiday Inn Toronto - Mississauga
Dear Traveler, I'm sorry you were disturbed by other guests in the hotel. We try our best to control disruptive behaviour, and encourage our guests to let us know if they are being disturbed so we can take action. We hope to be of service to you again in the future. Thanks, Alex
Other trip Aug 10, 2015
A Traveler
CA
3.0 / 5Good
"Reasonable price, nice staff"
room was adequate, check in staff were excellent and overall staff were friendly.
Genuine Expedia guest review
Response by Holiday Inn Toronto - Mississauga
Dear Traveler, Thank you for writing this review. We're glad to know we could be of service. We hope to see you again soon. Thanks, Alex
Other trip Aug 10, 2015
A Traveler
CA
4.0 / 5Excellent
"Rooom and Staff good but other guests not so good"
We stay here about 3-4 times a year and are always well treated by the staff and management. The guests, however, sometimes leave us sleepless as they let doors slam or talk loudly at 2:00 a.m. This visit, we also had a room telephone wake us at 0145 with a shrill alarm and flashing light. We thought it was a fire alarm but not so. Never did get an explanation as to why the phone was activated in that way.
Genuine Hotels.com guest review
Response by Holiday Inn Toronto - Mississauga
Dear Edwin, Thank you for your feedback. I'm sorry you were disturbed by other guests in the hotel. We try our best to control disruptive behaviour and encourage our guests to let us know if they are being disturbed so we can take action. Your comfort and safety is very important to us. We hope to see you again soon. Thanks, Alex
5 night family trip Jul 30, 2015
Edwin
CA
3.0 / 5Good
"Our Rating"
Reception staff not friendly
Genuine Hotels.com guest review
Response by Holiday Inn Toronto - Mississauga
Dear ALI H, I'm sorry to hear we fell below your expectations. Thank you for taking the time to bring this to our attention, and we hope to see you again in the future. Thanks, Alex
2 night family trip Jul 23, 2015
ALI H
IE
4.0 / 5Excellent
"Just what was needed"
A brief overnight stay after flying in, this hotel was just what was needed. Quiet, clean, with friendly staff and most importantly, pet friendly! My cats enjoyed their stay - thank you!
Genuine Expedia guest review
Response by Holiday Inn Toronto - Mississauga
Dear TravelsWithCats, Thank you so much for your review. We're delighted we could give you and your feline friends an enjoyable stay! We hope to see you again in the future. Thanks, Alex
Other trip Jul 7, 2015
TravelsWithCat
CA
3.0 / 5Good
"Good."
The room was clean and located close to restaurants and public transit. It didn't have a mini fridge which would have been nice but overall it was a good place to stay over the weekend.
Genuine Hotels.com guest review
Response by Holiday Inn Toronto - Mississauga
Dear Gabriela, Thank you for your review. We are so glad you enjoyed your stay with us. I'm sorry you did not have a fridge in your room. We have a limited number and provide them on a request basis. We do value your business, and we hope to see you again in the future. Thanks, Alex
2 night romance trip Jun 27, 2015
Gabriela
CA
2.0 / 5Fair
"Tired, needs a face lift hotel"
Disappointing for. Holiday Inn. The whole hotel needed new carpets especially in the lobby. The rooms needed painting and up dating. There was no fridge in the room. Breakfast was okay but the fried potatoes were soggy and the boiled eggs were cold and hard. The pool floor was cracked and needed some renovating. The bar did not open until 5 pm. However very clean, easy to park and near Yoronto and the airport.
Genuine Expedia guest review
Response by Holiday Inn Toronto - Mississauga
Dear valers, Thank you for taking the time to write this review and for bringing these matters to our attention. I will pass your comments on to the appropriate departments to look into. Thanks, Alex
Other trip Jun 15, 2015
valers
GB
3.0 / 5Good
"charged me for a pre paid room"
the staff is rude!! Check out is not til 1 and even with a don't not disturb sign they started knocking at my door at 10am! I prepaid on hotels.com then the hotel charged my master card.. It's been 4 days and the hotel is telling me that they didn't charge me twice even tho I have the credit card statement to prove it!! Over all I was very unsatisfied about the service I received at the hotel!
Genuine Hotels.com guest review
Response by Holiday Inn Toronto - Mississauga
Dear amber, I'm sorry you felt our service was unsatisfactory, and I sincerely apologize for the inconvenience we caused you regarding the billing error. I understand this has since been rectified. Thank you for bringing these matters to our attention. Thanks, Alex
1 night trip with friends Jun 4, 2015
amber
CA
1.0 / 5Poor
"Who needs sleep anyways?"
I have never in my life been so inconvenienced by staff when staying at the Holiday Inn. I guarantee you will lose out on precious time that would be best spent sleeping, but the night manager has absolutely no qualms with keeping you up past desire. You would probably catch more Z's sleeping in your car than you would trying to check into this nightmare.
Genuine Hotels.com guest review
Response by Holiday Inn Toronto - Mississauga
Dear Khaled, Thank you for bringing this to our attention. As I'm sure you are aware, there was an error with your hotels.com reservation that we needed to address before we were able to check you in. I sincerely apologize for the inconvenience this caused you. Thanks, Alex
1 night trip May 9, 2015
Khaled
CA
4.0 / 5Excellent
It was great. The staff were nice and the restaurant food was really good.
Genuine Expedia guest review
Other trip Apr 27, 2015
A Traveler
CA
3.0 / 5Good
"Convenient"
This was a convenience stay, just there to sleep basically. Close to all major highways and also the Clarkson GO station. Perfect for what I needed.
Genuine Expedia guest review
Other trip Apr 22, 2015
Dave
CA
4.0 / 5Excellent
"Welcoming"
Check in was seamless. Staff was so friendly and welcoming Pool area was toasty warm and spotless Wish we had more than a few hours to be able to check it all out
Genuine Expedia guest review
Other trip Apr 20, 2015
A Traveler
CA
3.0 / 5Good
"Outdated"
Comfortable beds, rooms outdated, bathroom small and not well maintained
Genuine Expedia guest review
Other trip Apr 7, 2015
A Traveler
CA
4.0 / 5Excellent
"Great Staf..."
The hotel was clean and the staff were fantastic. Especially in the restaurant/bar and the wonderful cleaning lady :) We had a lovely stay, thank you.
Genuine Expedia guest review
Other trip Apr 1, 2015
A Traveler
CA
4.0 / 5Excellent
"Nice Place"
The hotel location and rooms were good. Dinner and breakfast was also good. Very peaceful and quiet environment. Good standard of cleanliness. Very nice bathrooms however, by chance, in one of the rooms we had, shower knob had some problem that we discovered in the morning. Front office and management staff very courteous however one of the breakfast serving staff was somewhat discourteous.
Genuine Expedia guest review
Other trip Mar 29, 2015
Sajjad
CA
2.0 / 5Fair
"nothing around"
location was not the best sauna light did not work. bandaid in the bottom of the pool rooms were ok elevation missing light up numbers
Genuine Expedia guest review
Other trip Mar 18, 2015
Mich
CA
5.0 / 5Outstanding
"Good"
Our stay was pleasant
Genuine Hotels.com guest review
Response by Holiday Inn Toronto - Mississauga
Dear Roland, Thank you for your feedback. We are delighted to hear you enjoyed your stay with us. We hope to see you again soon.
2 night business trip Mar 9, 2015
Roland
CA
2.0 / 5Fair
The hotel had a smell and the rooms are not clean. And the employes are not there to help
Genuine Expedia guest review
Other trip Mar 9, 2015
zak
CA
3.0 / 5Good
"ok"
Ok
Genuine Hotels.com guest review
2 night family trip Mar 4, 2015
Pierre
CA
5.0 / 5Outstanding
"Recent stay"
Very good value. Heard no noise from hallway or above rooms. Bathroom a bit dated but clean. Would stay again.
Genuine Hotels.com guest review
Response by Holiday Inn Toronto - Mississauga
Dear Karen, Thank you for your review. We appreciate your feedback and look forward to seeing you again soon.
1 night romance trip Feb 28, 2015
karen
CA
5.0 / 5Outstanding
"Holiday Inn Mississauga"
Good and safe place to stay. Its only shortcoming is the Wi-Fi. At times the strength would fluctuate, Other than that, it is an excellent hotel.
Genuine Hotels.com guest review
Response by Holiday Inn Toronto - Mississauga
Thank you for your feedback. We appreciate your business and look forward to seeing you again.
3 night family trip Feb 24, 2015
Lucrezia
CA
3.0 / 5Good
"Very good People and a good place to stay"
Very good staff. The room was clean but a little dated.
Genuine Hotels.com guest review
Response by Holiday Inn Toronto - Mississauga
Thank you for your comments. We appreciate you taking the time to complete this review. We value your business and hope to see you again in the future.
4 night business trip Feb 22, 2015
A Traveler
CA
4.0 / 5Excellent
"A really good cheap clean classy hotel"
me and my girlfriend decided to stay here for a little valentines day getaway.It was a great stay check inn went smooth and my room was clean and classy.The service was good too i forgot my tooth brush went and saw the front desk and she had one for me.The second morning i woke up late i went down at 11:30 the breakfast ended at 11 but she still went and got me a coffee.Also the pool is very big for a hotel and there is also a sauna on the pool deck and also a work out room with up to date equipment.Well your in the area there is a eggsmart very close to the hotel i recommend going there for breakfast food is very good.
Genuine Hotels.com guest review
Response by Holiday Inn Toronto - Mississauga
Dear Matt, Thank you so much for providing this excellent review. We are so happy to hear that you enjoyed your stay and were able to have a nice valentines with your girlfriend. We always aim to provide the highest level of service we can. We appreciate your business and hope to see you again in the near future.
2 night romance trip Feb 14, 2015
Matt
CA
3.0 / 5Good
"Just fine"
Hotel is good but the heating system is kind of old . No comfort control. No thermostat. Everthing else was fine.
Genuine Expedia guest review
Other trip Feb 22, 2015
Arsalan
CA
4.0 / 5Excellent
I just stayed the one night. Comfortable and very reasonable for the price. Conveniently close to the University of Toronto Mississauga where I was visiting.
Genuine Expedia guest review
Other trip Feb 16, 2015
A Traveler
CA
4.0 / 5Excellent
"Good hotel, great price, smoking room (THANK YOU)"
1 week business trip, the Holiday Inn Express fit the bill nicely......Hotel overall cleanliness was good, nice little restaurant off the lobby area, price was right.....Only complaint was the bathroom.....VERY small, door swung the wrong way making ingress and egress a quasi-gymnastic feat. I would definitely consider this hotel when in the area again.....Just fix the door issue on the bathroom
Genuine Hotels.com guest review
Response by Holiday Inn Toronto - Mississauga
Dear Ewen Thank for the great feedback. We appreciate you taking the time to share your experience. Unfortunately we can't change the door direction. Regards Gord
4 night business trip Feb 9, 2015
EWEN
CA
3.0 / 5Good
"Christmas stay while visiting relatives"
Our room was really only used as a place to sleep over Christmas holidays with family, so we didn't experience much in the way of hotel amenities. Staff was friendly at late night check in.
Genuine Expedia guest review
Response by Holiday Inn Toronto - Mississauga
Thank you for taking the time to provide feedback regarding your recent stay as we use these to continue to improve. I will pass on your comments to the late night staff. Thank you again. Gord
Other trip Dec 29, 2014
jackie
CA
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