Needs to be updated. If you are. Ot looking for luxury it is fine. Good location from QEW and worked for me,Genuine Hotels.com guest review
Response by Holiday Inn Toronto - Mississauga Thank you for your feedback. We appreciate you taking the time to share your thoughts and are always aiming to provide the best experience we can.
"Good price, Great location"
This was located just off the QEW so it is very convenient to stay to get around - if you have a car. Nice rooms. Free parking. The only irritation I had was during check in. They would not allow you to check one minute earlier than the 3:00 time which is the first time I have ever experienced this inflexibility.Genuine Hotels.com guest review
Response by Holiday Inn Toronto - Mississauga Dear Michael, Thank you for your comments, we appreciate your feedback. I am glad to hear that you were happy with the price and location. I am sorry to hear that we were unable to accommodate an early check in. We are one of the only hotels that offers a 1pm check out time so at times this does make it difficult for us to provide early check in if we are busy the night before. We certainly attempt to try and accommodate early check in whenever we can. We do appreciate your business and hope to see you again.
"It was great!"
Staff was very great and polite. Stay was very nice and quiet. Clean room as well.Genuine Expedia guest review
Response by Holiday Inn Toronto - Mississauga Thank you for your feedback. We are glad to hear that you enjoyed your stay and hope to see you again soon.
"nice hotel close to the amenities."
our stay was enjoyable, the facilities as expected. housekeeping was helpful. recommendable. certainly will book at this hotel again.Genuine Expedia guest review
Response by Holiday Inn Toronto - Mississauga Thank you for taking the time to complete this review. We appreciate your feedback and value your business. We hope to see you again soon.
Hotel décor/ FF & E is dated - from previous Holiday Inn spec for franchisees? Therefore, look for it to be upgraded in near future to keep Holiday Inn flag or it will rebranded to lower quality flag. My guess is that it is in year 8 of a 10 yr franchise agreement. Front desk staffed did not greet me in friendly way. I was treated like a cheater or […] cheapie for using Expedia for booking my room. I made 2 mistakes in my booking (chose smoking instead of non smoking room for 1st night & booked 2 nights separately rather than in one booking). Front Desk clerk made it a big deal to give me non-smoking rooms and to make sure I stayed in same room both nights. Not too much love to me as a customer. Read moreGenuine Expedia guest review
Response by Holiday Inn Toronto - Mississauga Thank you for your feedback. I will review your comments with our front desk staff in order avoid this in the future.
Theron's desk clerk was extremely rude to me and we almost left. However we stayed and did enjoy the room. The fact it was close to the GO station was convenient.Genuine Expedia guest review
Response by Holiday Inn Toronto - Mississauga Dear Miss Judy, Thank you for your feedback. I am sorry to hear that your experience at the front desk was not acceptable. I will be reviewing this with the staff and using this as an opportunity to learn. We certainly appreciate your business.
"Don't ever stay here"
It is worst hotel I say inn restroom was broken we have to hold handle for flush room was not clean as per holiday inn...Genuine Hotels.com guest review
Very things were good except the room has some kind of smellGenuine Hotels.com guest review
Response by Holiday Inn Toronto - Mississauga Thank you for your feedback, we appreciate you taking the time. We certainly work to make sure all of our rooms are up to standard, we will be sure to investigate this claim. We appreciate your business.
Room was comfortable. Breakfast was great and the hospital was located close to major highway so saved lots of time driving.Genuine Hotels.com guest review
Extreemly pleasant and helpfull staff. Rooms very spacious and clean. I would use this hotel again without hesitation.Genuine Expedia guest review
it was greatGenuine Hotels.com guest review
"Needs some updates, but nice overall"
Needs a little freshening up in the bathroom and around the room. Had some things that were showing some wear -- also there was a used stick of soap left in the shower for our arrival. Otherwise it was a clean, comfy room and everything worked well. Close to restaurants and highway access so we were able to zip out quick to get to our destinations. […] Pleased with our stay. Read moreGenuine Hotels.com guest review
Response by Holiday Inn Toronto - Mississauga Dear Darryl, Thank you for taking the time to provide your feedback. We appreciate your comments as it is always nice to see where we are doing well and where we might improve. We appreciate your business and hope to see you again in the near future.
Too pricey for the facilities offered!Genuine Hotels.com guest review
"Beautiful hotel but angry personnel (no smile)"
Personnel need to go extra mile for service. It looks like they don't like their jobGenuine Expedia guest review
A pet friendly hotel is rare so it allowed us to travel with our best friends!Genuine Expedia guest review
"Old and worn out"
Hotel needs to renovated,old and tired,musty smelling,Genuine Expedia guest review
It was convient.Genuine Hotels.com guest review
"Nice stay, great breakfast buffet"
No issues with hotel stay at all. Breakfast buffet has many more options than Admiral Inn just next door.Genuine Hotels.com guest review
"close to Ford school"
it was ok . would have like to see a small fridge to keep my water and pop cold . another thing was that i was not told that the breakfast was not included like other hotel .Genuine Hotels.com guest review
I was in a room that had water problem; the smell was covered with perfume and the windows couldn’t open, the mix was tolerable but not pleasant.Hotel staff was nice and understanding but they did what they could, and I was really not letting them put more perfume... Linen were fresh and clean, breakfast was better than average.Genuine Hotels.com guest review
"Quiet and pleasant."
Quiet, clean with very friendly and pleasant staff. It offers a good breakfast to start your day if you so wish.Genuine Expedia guest review
Response by Holiday Inn Toronto - Mississauga Thank you for taking the time to complete this review. We appreciate your feedback and take your comments seriously. I will speak with our housekeeping and maintenance departments to address the light bulb and curtain issues in the room. Sorry for those inconveniences. I am glad to hear that the rest of your stay was enjoyable and that our service met your expectations. Thank you again, we hope to see you again soon.
"Friendly staff compensate for smelly room"
Terrible odour coming from the carpet. Otherwise very friendly staff made our staff better.Genuine Expedia guest review
Response by Holiday Inn Toronto - Mississauga Thank you for your comments. I am please to hear that your concerns were addressed during your stay. We have taken steps to ensure this does not happen again. Thank you and we hope to see you again.
"I must be refunded"
This website's dispatcher failed to include the standards of this specific hotel I didnt make it past the lobby to my room. It was paid for and our party never got in. There were complications and the hotel assured me that they were going to call this website's official to retrieve my money. Im VERY upset as it was a great inconvenience for me and those […] booked under me. Read moreGenuine Hotels.com guest review
Response by Holiday Inn Toronto - Mississauga Our hotel policies requires all guests to be above the age of 19 and provide valid government issued photo I.D. at check in. If these criteria were not met then unfortunately we were unable to check you in.
"Stop for sleep."
We stopped here just for the night. Found it to be average, the room seemed to be slightly outdated. I have a bad back so the bed was a bit too soft for my liking pillows were also soft and small. If you like soft, you'll be satisfied.Genuine Expedia guest review
Response by Holiday Inn Toronto - Mississauga Thank you for taking the time to complete this review. We appreciate your feedback and use your comments to improve where we can.
Room had strong odor, carpets need replacement, very expensive breakfast.Genuine Hotels.com guest review
Response by Holiday Inn Toronto - Mississauga Thank you for your comments. I certainly hope that you mentioned the odour in the room to our staff and we were able to make things right. We appreciate your feedback.
"Suburban basic hotel"
Good for a quick 1 night stopover. Stayed in better Holiday Inn's but overall fine.Genuine Expedia guest review
Response by Holiday Inn Toronto - Mississauga Thank you for your comments.
"Great place, location & price."
I booked before reading the reviews which turned out to be a good thing because some of the reviews were off putting but this place was the best discount hotel I've stayed in in 20 years of lodging. Pool was big with a good temp, sauna was nice and hot (set the temp and let it heat up while u swim), exercise room had everything you could need including […] music & tv's, restaurant and bar looked good with a full menu but I didn't have time to eat there. I had a queen room that had two flat screens, one in the bedroom and one in the living area which had a pull out couch and a door to separate the two so the room would be fine for a family looking for some adult privacy if one of the larger 2 bed rooms were not available. Hotel is pet friendly but there was no odour of animals, smoke or carpets that had been cleaned to much as another had suggested (is that possible?). I needed to cancel night #2 with little notice that I had reserved and they were totally fine about that. At that price I couldn't have asked for more. Read moreGenuine Expedia guest review
Response by Holiday Inn Toronto - Mississauga Thank you very much for taking the time to complete this detailed review. We appreciate your feedback and we are glad to hear that you enjoyed your stay. We certainly hope we will have the pleasure of hosting you again.
"Close to highway"
Room well organized and cleaned I enjoy a night stayGenuine Expedia guest review
Response by Holiday Inn Toronto - Mississauga Thank you for taking the time to comment regarding your stay, we appreciate your feedback.
"Average at best"
Front desk was kinda rude and not very attentive upon arrival. The rooms were ok but had damage to bathroom baseboard and walls.Genuine Hotels.com guest review
Response by Holiday Inn Toronto - Mississauga Thank you for your review. I am very sorry to hear that you were not greeted in a professional and friendly manner. I will use this review to help coach our front desk staff in this matter. We appreciate your feedback as it gives us the opportunity to improve.
"Nice hotel for the price"
The staff were friendly & helpful. The room was OK, it was tired looking. The bathroom cleanliness was OK, it looked like the cleaner just does a quick wipe around the sink area. You can see that the corners hold dirt; it's not spotless. The toilet paper holder had all kinds of dirt & dust around it. The bed was very comfortable.Genuine Expedia guest review
"nice place and location"
our room was nice and clean, it was within walking distance to many restaurants.Genuine Expedia guest review
Response by Holiday Inn Toronto - Mississauga Thank you for taking the time to post your comments. We appreciate your feedback and your business. We hope to see you again soon.
"Economical but need renovation"
We stayed there for 2 nights, our room is quite spacious with 2 double beds plus standard furnitures. However the room is a bit old, wallpaper next to the window starts peeling off, and you can see mold growing underneath. Other than that the room is clean and tidy, including the bathroom. The only restaurant/ bar closes at 22:00, and there is nothing […] else close by other than another hotel next to it, so if you want a drink and not have to drive, you have to do it early. Read moreGenuine Hotels.com guest review
Response by Holiday Inn Toronto - Mississauga Thank you for your feedback regarding your stay with us. We appreciate you pointing out areas in which we can improve, we will be sure to look at the peeling wallpaper and inspect for any underlying issues. I am sorry you were unable to take advantage of the lounge after 10pm, although it closes at 10 we often keep it open later in order to accommodate our guests. Thank you again for your feedback, we hope to see you again soon.
room is dated, bathroom is very dated. room is clean. pool is clean. front desk staff is not very friendly but it was the night shift when I checked in. would stay again if price was slightly lower.Genuine Expedia guest review
"conveniently close to the hwy"
I was in town for a race. The hotel and amenities were perfect for a nights stay and to prepare for a race in the morning. The pool and gym were nice and maintained. The rooms were clean and nice also.Genuine Expedia guest review
"Close to high way"
Friendly house keeping ladies. Food taste bad. Will come back if it stays low rate.Genuine Expedia guest review
Was a great place to stay close to shopping and restaurants. Room was nicely laid out with a separate bedroom And 2 t.v's.Genuine Expedia guest review
"another hockey tournament , another hotel"
Beds was comfortable, washroom was small but clean, lots of hot water for showers. nice flat screen tv and 2 telephone. wifi was fast . Room was a great value for the price I would stay there againGenuine Expedia guest review
bath tube is not so good.Genuine Hotels.com guest review
"Great for short stay"
Overall, it was a good stay there. Staff is helpful. However, we heard the next door people snoring due to the "twin door" we had in our room. Not cool!Genuine Hotels.com guest review
We got to the hotel, even after talking to your representative and received a room with a very small double bed, after requesting 2 double beds. We were not happy. The hotel said that because we had gone through a 3rd party they could not help us.Genuine Hotels.com guest review
Overall positive experience at this hotel everything was great about the hotel and the room EXCEPT : Staff were unfriendly restaurant is closed for lunch and only open for 3 hours in the evening.Genuine Expedia guest review
Overall bad experience with the hotel. This includes a rude front desk person.Genuine Expedia guest review
"run down very impersonal"
No thanksGenuine Hotels.com guest review
Room was nice. access was good. Did not do breakfast.Genuine Expedia guest review
have stayed there several times - always my first pick. Meals in the restaurant were excellent once again.Genuine Hotels.com guest review
"for overnight stay only"
I travel a lot and stay at hotels, at least once a month. This stay ranks at the very bottom. The elevators don't work. You can never get a decent reply from the day staff. Example - the vending machine was not working, so I went down to the reception to get bottled water. The cost would be $2.00 a piece. Fine. I need three bottles, but my wallet is […] in the room. The staff's reply was that I have to pay up before I get the bottled water! The hotel has my credit card information, and I am staying multiple days. Due to its location only, I may stay at this hotel, but only if it is overnight trip. Read moreGenuine Hotels.com guest review
Staying here was only 8 minutes from where the kids were playing baseball.Property is wellkept, room was great, wife loved it and that says a lot.Genuine Hotels.com guest review
ice machine didnt work no fridge in room or bathtub plug room looked run down restaurant poor variety but nice staff front hotel clerk wasnt pleasant close to hwy only positive thingGenuine Hotels.com guest review
Me and my friends were looking looking for a place to crash. It was good! Cheaper than the hilton near by!Genuine Hotels.com guest review
very happy with this experience although disappointed that we did not have a small fridge in the room ...... It would have made the stay much easier for me ...I had to keep getting ice and filling a cooler. The staff were all extremely friendly and helpful .....the hotel was lovely and the pool made a huge difference for my grandchildren. Thank you […] for a lovely experience. Sincerely, M. Clarke Read moreGenuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )