"Good for the price"
Very comfy bed. Clean. No breakfast but convenient to Tim Horton down the street. Helpful front desk staff.Genuine Hotels.com guest review
Response by Holiday Inn Halifax - Harbourview Thank you for taking the time to share your experience at our hotel. It will be our pleasure to have you stay with us again in the future!
"Good for the price"
It was a fairly typical Holiday Inn, fine enough, with some nice features like the balcony, pool and laundry room. The rooms available on this site were only double beds, which was a bit small. The real disadvantage was that it was across the river from Halifax, and you had to drive over the bridge each time. The location directly adjacent to the bridge […] made that ok, but once back in your hotel there wasn't much to see or do in the neighborhood. Read moreGenuine Hotels.com guest review
Response by Holiday Inn Halifax - Harbourview I would like to thank you for choosing the Holiday Inn Harbourview for your recent trip to Halifax/Dartmouth and also for then taking the time to write a review of our property. It is our hope that we can welcome you back again soon
"Misleading location. Poor manners."
Firstly, the hotel is not in Halifax. It's across the harbor in Dartmouth. It's in the middle of nowhere and not really convenient for walking. In our first room, the air did not work. We called the front desk and they said someone was on their way. We left for dinner. When got back, the room was still hot and the air conditioner did not work. There […] was no indication anyone had done anything. No message to call the front desk. Of course we did, at which point they said the AC could not be fixed and offered a second room. We moved all of our gear to the new room, which smelled of cigarettes. Called the front desk and we moved to the third room of the night, which was now 1am in the morning. Next day, I mentioned to the front desk that we only had two breakfast vouchers and there were 3 in our room. The clerk looked at me and said that I only paid for two. I responded that I also paid for a room with AC and did not smell of smoke...which I only received after the third attempt. As she was writing out another voucher, she responded that she "understood," but that I only paid for 2 breakfasts. Adding to the insult, was the parking fee. It always amazes me, that a hotel would risk bad reviews and loss of future patronage, just to quibble over a few dollars for a breakfast, after being completely put out the previous evening. I definitely will not be staying there again, nor would I recommend it to any other travelers. Read moreGenuine Hotels.com guest review
Response by Holiday Inn Halifax - Harbourview I appreciate you bringing to my attention the unpleasant experience you had at our hotel.Your feedback has been shared with our management team for review. On a positive note we have 12 new A/C units that are being installed right now. While I'm happy to note most of our guests find out location ideal I'm sorry to learn that you did not. We would welcome the opportunity to make amends should your travels ever bring you back to the Halifax Regional Municipality.
"just wish they served breakfast"
very nice hotel. nice outdoor pool. close to ferry to Halifax.Genuine Hotels.com guest review
Response by Holiday Inn Halifax - Harbourview Many thanks for sharing your impression of the hotel. We do have a full service restaurant on site that does serve breakfast every morning. Should you find yourself in Halifax/Dartmouth in the future, we hope to have you as our guest again. Thank you!
The A/C did not work in the room. I adjusted it down to 16 degrees C it came on and cooled for a few minutes and cut off. So I adjusted it lower, same thing. I switched it from C to F and adjusted it to 66 degrees F, same thing. In addition the exhaust fan in the bathroom ran all night without any switches in the room being turned on. It appeared to […] be an "always on" exhaust fan that could be heard throughout the room. So while the hotel appeared to be clean and safe, I got one hour of sleep all night. Read moreGenuine Hotels.com guest review
Response by Holiday Inn Halifax - Harbourview By reading each of these reviews we are able to recognize areas that are in need of improvement and take the appropriate actions to correct them. Thank you for leaving your room number so we can have a look at the unit. I would like to apologize that our heating/cooling system did not operate correctly and ruined your stay. Your review is greatly appreciated and we hope you will return again
Can't say enough good things about the staff. They were friendly, helpful, and always up for a conversation if time permitted. Would definitely stay here again.Genuine Expedia guest review
Response by Holiday Inn Halifax - Harbourview Thanks for the kind review! It is always nice to hear how well our guests are treated by our employees and we focus on training them to provide each guest with an exceptional stay. We would be delighted to have you as our guest again in the future
"Average Hotel but good just for a place to stay"
The Hotel is average, next to the bridge and only located next to fast food options. One issue we had was that the entrance was totally block after a snow storm with guest having to walk from the road to the room. If I were not driving, I would not stay there as all the non fast food options are nit close and cabs in Halifax are expensive. The Hotel […] staff are O.K. Read moreGenuine Expedia guest review
Overall, it was well (beds clean and comfortable, shower clean, etc.), however, there are more hotels around that are more comfortable as far as the room set up, space, etc. The double taples for desks does not allow for a comfortable seat. The top one is too high, forcing you to pull out the lower one in which there isn't any room to pull out. The […] heating/cooling units are out of date. Traffic is very heavy at the location. Read moreGenuine Expedia guest review
"Not modern but clean"
I was disappointed that the room did not have a refrigerator or microwave and parking is additional. Other then that the room was very clean.Genuine Expedia guest review
"Close to the Ferry to Halifax"
Did not like having to pay for parking but otherwise it was great. The front desk staff were superb in providing change for the ferry and information on where to go and what to see and just chatting. The room was clean and well maintained. At full capacity the water pressure and hot water were always at full flow on the sixth floor.Genuine Hotels.com guest review
Nice room, bad location, outdoor pool is in front of the dining room, which seems like a strange location, no view.Genuine Expedia guest review
Clean and comfortable. Only thing is that you have to pay for parking, was not notified before hand.Genuine Hotels.com guest review
From what the hotel looked like and getting into room! Very disappointed in the holiday inn on this one! Very old rooms and very run downGenuine Hotels.com guest review
Response by Holiday Inn Halifax - Harbourview Thank you for bringing your concerns to our attention. We appreciate your feedback, as it helps us to see how our customers perceive our hotel.
"Yes I liked it!"
It was very comfortable and convenient.Genuine Hotels.com guest review
Response by Holiday Inn Halifax - Harbourview Many thanks for your kind compliments and we hope to welcome you back again soon!
"expect little to avoid dissapointment"
Expect to pay for parking, expect very little else. For the money should be much nicer. Garbage in the parking lot, smells old book like. Convient location all it has going for it.Genuine Hotels.com guest review
Response by Holiday Inn Halifax - Harbourview Thank you for taking the time to review our hotel. We take all comments seriously and appreciate all the feedback we can get.
Had an issue . Hotel wouldn't correct it because we booked through hotels.comGenuine Hotels.com guest review
Response by Holiday Inn Halifax - Harbourview Thank you for your comment. Depending on what the issue was in most cases it does have to go back to Hotels.com to fix. I apologies you did encounter and issue but I hope it did not ruin your stay. Thanks again and we hope to see you back.
"Wedding night stay"
Great friendly service. Stress-free booking. Everything went as smooth as could be. Definitely recommended.Genuine Hotels.com guest review
Response by Holiday Inn Halifax - Harbourview It was our pleasure to host you as our guest! We are always striving to improve our hospitality and service and we appreciate your kind words about the hotel. Thank you!
"Close to halifax ferry"
Enjoyed the closenest of two cities, be prepared to pay for parking.Genuine Hotels.com guest review
Response by Holiday Inn Halifax - Harbourview Thank you for taking the time to comment after your stay with us. It is pleasing to note that our location was ideal for you.
Stained carpet, small bathroom, loud air conditionerGenuine Hotels.com guest review
Response by Holiday Inn Halifax - Harbourview Sorry to read your stay was not all it could have been. We train our staff members to treat any carpets that have the appearance of any type of stain and we apparently missed the one in your room. I thank you for bringing this to our attention. It would be great if you have a chance to give us a go again
Good location, clean room, good food. They didn't seem totally prepared when we had to call housekeeping for something, but everything got worked out anywayGenuine Hotels.com guest review
Response by Holiday Inn Halifax - Harbourview I would like to thank you for choosing the Holiday Inn Harbourview for your recent trip to Dartmouth/Halifax and also for then taking the time to write a review of our property. I hope we will have the pleasure of serving you again in the near future
"Nice hotel, but......"
The hotel was nice, I restaurant was also very good. We were issued a non-working key card..which we had to go back to the front desk to have another issued to us. The location was good, and next to the city and highways. We booked the hotel through Hotels. com, and wasn't happy with the rate, because it was different than advertised on the internet, […] we though we were getting breakfast included, but were not, even asked the front desk, and we were denied that request. Also in the early part of the evening there was a barking dog in the next room. Read moreGenuine Hotels.com guest review
"A bed of rocks"
The room was very clean however the movie channel is there you can't use it. The bed was the most uncomfortable I've ever had. The heating system is prehistoric and it was beyond hot too bad because the location is perfect and the room is super clean.Genuine Expedia guest review
Response by Holiday Inn Halifax - Harbourview Thank you for your comments. We regret to read that you were unable to get a good night’s sleep during your recent stay with us. And for the inconveniences caused by the heating system, we have notified our maintenance department to make repairs. In future, we encourage you to make your feelings known whilst at the hotel, as there may have been elements that we may have been able to put right for you.
"Combining business with pleasure"
Attended a conference on site. The conference facilities were great - nice large ballroom, technical staff were great; food was very good. Stayed in the hotel for 2 nights - very nice room with balcony. Always nice to be able to open the door to get fresh air and step outside. Hotel staff very pleasant and helpful.Genuine Expedia guest review
Response by Holiday Inn Halifax - Harbourview It is always a pleasure to hear from our guests that have great experiences with us and we hope you will return again soon!
We found the hotel very noisy as we could hear EVERYTHING the children in the next room had to say. A bill for parking slipped under our door during the night was a shock. We have stayed in hotels around the world and never had to pay for parking before. The cost of breakfast was excessive. The hotel we stayed in the night before had a wonderful FREE […] continental breakfast. Very disappointing experience. Read moreGenuine Expedia guest review
Response by Holiday Inn Halifax - Harbourview Thank you for taking the time to provide feedback regarding our hotel. I am certainly disappointed that your stay was not all it could have been. We are sorry to hear that you were displeased with our breakfast and parking fees. We assure you that we remain very competitive. Although our goal is for each guest to have a wonderful stay we are always thankful for the opportunity to understand how we may improve.
Got the king suite. Few was great but no mini fridge and a less then inspiring bathroom. Certainly not anything special. Parking was annoying. You are in machine pay lot but they will also try to charge parking to your room. Wonder how many people have paid outside and got charged to the room.Genuine Hotels.com guest review
Response by Holiday Inn Halifax - Harbourview We are constantly seeking feedback from our guests, and therefore, the comments and feedback that you kindly shared in your review, were indeed appreciated and used to review certain areas of our operations. Thank you for sharing your experience and we would welcome the opportunity to once again have you as our guest.
"Less than Expected"
There were several minor issues which caused me to feel I was getting less than expected: 1) Only a mini-fridge was available. A micro-wave was never delivered, despite checking in at 3pm on Wednesday and staying until Sunday, a microwave was never made available. 2) The in-room movie service was unavailable upon check-in, and when inquired, were told […] that there was a malfunction. However, on Friday when I inquired again, I was told that the contract had ended, and they didn't have another provider. 3) I received neither the morning newspaper or the refund for not getting the newspaper. However, they never charged me for parking, so I'll call that a wash. (Despite really wanting access to the news) 4) Unrelated to the hotel specifically, but the exit to the main-street/Dartmouth Sportsplex was locked after 5pm and on the weekend. If the hotel sells itself as easy access to the Sportsplex, then the access to the crosswalk ought not be locked. Read moreGenuine Expedia guest review
Convenient- we were attending a conference and so everything we needed was close by.Genuine Hotels.com guest review
"Great hospitality great restraunt staff"
Great staff great food and comfortable rooms with quality internetGenuine Expedia guest review
Response by Holiday Inn Halifax - Harbourview Thank you for sharing your feedback. It is always a pleasure to hear from our guests that have great experiences with us and we hope you will return again soon.
If I were not attending a meeting at this hotel I would never have stayed here.Genuine Expedia guest review
Response by Holiday Inn Halifax - Harbourview Thank you for taking the time to provide feedback regarding our hotel. I am certainly disappointed that your stay was not all it could have been. It is not a secret that our rooms are in need of a facelift but we are committed to providing excellent service, clean facilities, and a great place to stay for everyone who walks through our doors.Thanks again for your feedback.
"close to work"
It was fine. The room was great and the dining room was much better than | remembered.Genuine Hotels.com guest review
Response by Holiday Inn Halifax - Harbourview Thank you for sharing your feedback. We are pleased to hear that you enjoyed the room and the restaurant here at the Holiday Inn Harbourview. There have been some changes in our restaurant so it's great to hear that your experience this time was better than the last. Thanks again and we hope to see you back soon.
to pricey for what you get. dining room to expensive.Genuine Expedia guest review
Response by Holiday Inn Halifax - Harbourview Thank you for your comments they are always welcomed and appreciated. I'm happy to hear you found our staff friendly but I apologize for the dirty coffee pot and we will ensure the housekeeping department is notified. Hope to see you back again.
"Nice hotel, very clean"
Business trip. The hotel staff were very helpful and friendly. They were happy to go out of their way to help. The food in the hotel restaurant was great and well priced. The room was quiet, comfortable and exceptionally clean. I enjoyed my stay and will book with this hotel again.Genuine Expedia guest review
Response by Holiday Inn Halifax - Harbourview I would like to thank you for taking the time to share your experience at the Holiday Inn Harbourview on Expedia. I am delighted to see that our staff and services lived up to your expectations. Our food and beverage team, as well as, our Chef will be so pleased to see that you have enjoyed your dining experience in Cafe101. Thanks again for your kind comments and we look forward to having you stay with us again soon!
We found the bed very uncomfortable. As it was not firm enough, and with all the padding on the bed itself, it felt too hot underneath the sheets. Making for an uncomfortable night's sleep. But clear of that our stay was fine.Genuine Hotels.com guest review
Response by Holiday Inn Halifax - Harbourview Many thanks for bringing this to our attention and we are sorry to hear of the sleep troubles you encountered. We appreciate your comments and hope to be your hotel of choice on your next trip to Dartmouth or Halifax.
We love it and will come back again sometime soon.Genuine Hotels.com guest review
Response by Holiday Inn Halifax - Harbourview Jason, we are so happy to hear you enjoyed your stay at the Holiday Inn Harbourview. It is always a pleasure to hear from our guests that have great experiences with us and we can't wait to have you back.
The hotel was good but I think we got a bad room. The heat didn't work so it was so cold.Genuine Hotels.com guest review
Response by Holiday Inn Halifax - Harbourview Dear Ken, Glad to hear you liked the Holiday Inn Harbourview. I apologize for the inconvenience that you had with the heater in your room. This type of problem can occasionally occur in older buildings such as ours. This is an issue that we will be working on in the near future when our hotel undergoes various improvements. Again, we do thank you for sharing your experience and we would welcome the opportunity to once again have you as our guest.
Excellent location for venues in both Halifax & Dartmouth. Impressive to see recycling bins in each room. Exceptionally friendly staff, both front desk and cleaning staff. Would stay here again.Genuine Hotels.com guest review
"Disappointing tired room."
The hotel staff seemed to be hard to access. The cleaning staff are very helpful, kind and go out of their way to help. The rest of the staff although polite they are not very helpful. I had asked why I was not given an executive room like I had paid for and was told that I would have to sacrifice the balcony to move to an executive room because they […] didn't save one for my booking. They said And I quote, I should be happy with what I had because it was considered an upgrade anyway. It was a king bed and did have a small writing desk in it. I asked for a cork screw and waited 45 minutes to get one and there were pieces missing. The desk chair was broken and could not be adjusted up so difficult to sit in. I ordered room service breakfast and it took well over an hour to receive it even though I was told it would be 20 minutes. Then it arrived and the order was partially wrong. The server told me he could fix it if I really wanted him too. The bathroom in the room was very small and difficult to move around in and the tub stopper did not work and the water drained all out when I tried to take a bath. The room overall was tired looking and contains no closet and shallow drawers that are filled with pillows and blankets. It was very difficult to get through to the front desk, the phone would ring and ring at one time I counted 30 times then hung up. Many attempts need to be made before there is a response. Read moreGenuine Expedia guest review
"A good improvement"
Our second stay at this hotel and the internal decor has been modernised.We chose this hotel as a good place to stay after picking up our hire car from the nearby airport as it has free parking and is more easily accessible than hotels across the water in Halifax.The ferry across the water to Halifax is a short walk away from the Hotel.Near the hotel […] are several fast food outlets and 2 Tim Hortons!The adjacent Mac Donald bridge has a spectacular walk with views of the harbour. Read moreGenuine Hotels.com guest review
"The Hampton is much better at the same price"
The room did not smell fresh,did not seem clean. I stayed at the Hampton the next night for the same price and it was much much betterGenuine Expedia guest review
"Hotel in Dartmouth"
Stayed two nights, three people. Beds were comfortable, but bathroom was small and needed updating.Genuine Expedia guest review
"Easy access to Halifax."
Dinner in Cafe 101 was quite good; however, although the breakfast offered decent selection the quality of the eggs, ham, and bacon was near unacceptable. Bathroom appeared to be clean but had an odor of uncleanliness.Genuine Expedia guest review
"Great place to stay!"
Great experience :) Just a short walk to the ferryGenuine Expedia guest review
disappointing for a Holiday Inn, oviously very old, rooms need upgradingGenuine Expedia guest review
Overall it was okay. The hotel was in Dartmouth (1/2 hour walk over McDonald Bridge to Halifax Harbour). We booked it by mistake (thought we were booking right in Halifax) but turned out to be fine and not a major inconvenience which we were worried about. The restaurant was okay, it seemed fairly quiet. We asked for a room facing the Harbour which […] he changed for us. One thing we didn't like is you had to pay for parking ($10 per night). Also, the pillows were very uncomfortable. Read moreGenuine Expedia guest review
"Restaurant and Bar Closed."
Restaurant and bar closed for the evening due to a wedding reception. Found this awkward. All else was fine....staff PARTICULARLY friendly and helpful in all ways. Recommended.....if all one needs is a good place to sleep.Genuine Expedia guest review
disappointing outside noise small bathroom uncomfortable beds damaged ceilingGenuine Expedia guest review
"Good hotel , traffic very busy"
Good hotel very clean and friendly staff. Didn't like that you had to pay for parking to stay at their establishment and hotel is close to the toll bridge so traffic very busy. Overall good hotel for the priceGenuine Expedia guest review
Situated in a good location in Dartmouth, close to ferry or bridge to Halifax. Nice outdoor pool. Staff is very friendly, vey willing to help out with any issue.Genuine Hotels.com guest review
The front desk clerk was unpleasant. She was snippy and even rolled her eyes at a guest when they called down stairs for services. When the next shift came in the front desk clerk was great! The room smelled a little musty, but it was nice to have a balcony we opened the doors let the room air out. The bed was really really comfortable. The room had […] the smallest bathroom! The sink and mirror were in a seperate room that the tub and toilet wich was different... And a little awkward. But all in all a very homely feeling ; very comfortable Read moreGenuine Expedia guest review
"Very handy location"
Friendly and helpful staff and a quick trip across the Macdonald bridge puts this hotel high on my list for a return visit to Halifax.Genuine Hotels.com guest review
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