Rude service and dirty bathroom. Will never stay here again.Genuine Hotels.com guest review
We got into the room and immediately found a bug crawling across the tv stand. There were coffee grounds all over the tray with the coffee pot, there was hair all over the floor in the bathroom. There was trash behind the night stand. Then, upon trying to go to sleep, we could not because someone/something was running and jumping on the bed in the room […] above us. This went on for several hours before we could finally fall asleep. Read moreGenuine Hotels.com guest review
"Great getaway weekend!!"
Had a great stay...only complaint I had was that the elevator was out for the first night of our stay but it was up and running the next morning. Love the breakfast room and the service was great. Will definitely return when we go back.Genuine Hotels.com guest review
"Clean hotel but very noisy"
The hotel was clean and the room was fairly nice but we didn't get much sleep. The plumbing in the hotel makes it extremely noisy anytime someone flushed the toilet or ran a bath you would hear the water draining forever. Otherwise it was a nice hotel.Genuine Expedia guest review
If not for getting this room for dirt cheap, I would give it 1 star. As soon as we arrived we were told the elevator was broken, and Didn't have anything available on the first floor. We had to settle for the second floor but we had two small children 3 and seven months. We had tons of stuff to carry up stairs. The motel smelled like cigarette smoke, […] even though it said smoke- free. The heat-air unit was tricky to operate, having to switch to heat to get it to cool?? The pool was good, breakfast was decent, and the lobby staff were great. Housekeepers were always standing around on phones. I can't believe a Hotel like the Baymont does not have the elevator fixed for almost 2 months. Would not stay there again!! Read moreGenuine Expedia guest review
I expected more from a Baymont. there was only one outlet for plugging in my cell phone and laptop and any other device. the TV was old and the channels did not come in clear. The maid service was non-existant. when we returned from being out, the sheets and pillows were just thrown on the bed.it was not made. the trash was not taken out and the floor […] was not vacuumed. their continental breakfast on Monday morning consisted of coffee and one variety of miniature muffins....very unsatisfactory. I won't be staying there again. Read moreGenuine Hotels.com guest review
The elevator to our 2nd floor room did not work, and had been out of service a couple of weeks. Baymont's website had a notice to that effect, and would have been a deal breaker for us, had we known. But since we booked thru Expedia it was Expedia's fault, not Baymont's we were not informed about the lack of service. We could not get a paid receipt […] because we booked thru Expedia. I don't think they like third party bookings, if there were any complaints it had to be addressed thru the booking party. The receptionist was a little grumpy, the rest of the staff we encountered were very pleasant and helpful. It appeared someone had taken a nap on one of the beds. Read moreGenuine Expedia guest review
"Good value hotel"
the hot tub and pool were great! we had a jet tub in our bathroom but never had a chance to use it. the bed was a bit uncomfortable and the pillows were lumpy so we didnt sleep great but very clean room. Everyone at the hotel was very nice and helpful in finding activities that were open for us to check out on our stay. Overall a good value for the […] price I would stay here again if the beds are changed. Read moreGenuine Hotels.com guest review
"stay in Branson"
The hotel is older. We were not told the elevator was not working until after we checked in. Breakfast was ok. Still a good deal for the price.Genuine Hotels.com guest review
"Not happy ! Read Why"
I was definitely not happy with my experience at this hotel I'm usually a very outspoken person and say how it is but this time I didn't even feel like telling them everythingsince thei was soo much! I saw wrong this is definitely not worth anywhere from anywhere $60 to $110 a night next time i will pay more for better quality to start off the elevator […] didn't work ice machine didn't work room was not clean had a whole bunch of hair of previous guests on the floor sheets weren't clean either breakfast was horrible and limited my waffle batter was horrible their was NO Bacon Scrambled Eggs basically their was just muffins cereal and apples oh and waffles :( sad Read moreGenuine Expedia guest review
Rooms were clean staff friendly check in great. Would stay again.Genuine Expedia guest review
Hotel is just west of I-65 so it is close to downtown and the landing. Our room was next to the elevator which could have been noisy but it was out of order when we were there. The free wi-fi was sometimes slow. Staff was very friendly and helpful, breakfast changed from day to day. In general, a fine stay.Genuine Expedia guest review
"right on main drag"
convenient access to most venues. elevator not working when we stayed. good breakfast. pool ok. staff freindlyGenuine Expedia guest review
"EXCELLENT PLACE TO STAY WITH FAMILY"
The only problem we encountered was that the elevator was out of service during our visit, which was clearly stated to us upon making reservations. Still the walk to the third floor was not bad at all, the hotel was very accessible. The staff was kind and helpful. The rooms were very clean. We stayed at several different Branson hotels over our week […] there and this was the cheapest and OUR FAVORITE!! Read moreGenuine Hotels.com guest review
Our stay was very good. .I'll be coming back next year....thanksGenuine Hotels.com guest review
"Surprise - no elevators, only one room left, Fl 4"
Made reservation 5 weeks in advance of our trip. Got put on 4th floor, no elevators, had to carry luggage up all the stairs. We were told the only option was to find another hotel. Breakfast inclusive was good although some things run out (i.e. cream cheese for the bagels). Our toilet ran. Room was clean and cleaning service did a great job. We asked […] if we could have an extra hour to get out on day of dismissal and note was made, but front desk called us promptly after 11 a.m. day of dismissal, and asked why we were still in the room! :-( Hotel was overall clean but staff not overly friendly. When asking where the concierge was (because we were told to ask for them when we got there to get ticket information), woman at the front desk laughed at us and said all the Branson hotels let the concierges go. Overall experience: Okay, not great. Read moreGenuine Expedia guest review
Staff was ok but same smashed junior mint was on the carpet next to nightstand when we arrived and was still there 5 days later when we checked out. Very hot on second floor and cool air was not consistent in our room. No fan in the bathroomGenuine Expedia guest review
Was offered a refund on check in because of non working elevator, but where would anyone find a discount on a room that night, and where to start. Elevator broken, not working, heater broken first night, clattered and banged all night, and we froze. Given a different room 2nd night, was warm. Room OK to good. Not impressed. Probably will never use this […] motel again. Many other choices. Read moreGenuine Expedia guest review
always enjoy staying there. The people are nice and the breakfast was great.Genuine Hotels.com guest review
The tub jets blew out black dirt after the tub finally filled up and not all of them worked. The shower had no water pressure nor hot water. The hot tub wasn't even hot but did have plenty of chlorine. The elevator had been out for almost a month which wasn't good because my mom just had knee replacment and had trouble with stairs. They could not offer […] us anything else and didnt seem to even care. Very rude. Read moreGenuine Hotels.com guest review
To be a chain, this gives Baymont a bad name. Rude desk clerk at check in and check out. No elevator. 25 cars in parking lot and floors 1-3 were full. Should be shut down and remodeled completely before they took over.Genuine Expedia guest review
The room itself was clean, but the Hotel is OLD with not much curb appeal. The elevator was not working and the locks on both side/back entrance were broken, so anyone could enter. Keep scrolling don't stay here!Genuine Expedia guest review
"King bed with jacuzzi"
Stairway, bathtub/shower floor could have been a bit cleaner. Expected a larger shower than what was there but other than that, very comfortable, clean bed and good experience. Excellent location.Genuine Expedia guest review
The hotel was clean and the breakfast was nice. The only downfall of our stay was the elevator was broken and we were not notified ahead of time about the situation. It was not easy carrying our luggage up 3 flights of stairs. The staff never offered to help us with our luggage either.Genuine Expedia guest review
"Nice comfortable hotel."
Very nice hotel. Clean, good hot breakfast.Genuine Hotels.com guest review
"Branson trip December 2014"
The room was very accommodating. However, the shower too small. The Jacuzzi tub tub, was in need of some repair. The repairs were made to while we were there. However, it did not fix the problem. One of the problems it leak water around the drain. The other issue was the jet cover kept falling off.overall I will grade it a three on a scale of five. […] The bedwas very comfortable. The other issue I had was a bathroom layout. Vanity was too large and the toilet too small for the ample space in the bathroom. As previously stated, the shower could've been made much larger. Read moreGenuine Hotels.com guest review
"I do not recommend."
I definitely won't stay again. Everything needed updated. Sheets were super thin like they have been washed a lot. I asked for my sheets to be changed after the first day, because there was a little stain on them. They were not changed. Some of my makeup went missing. 5th floor smells musty. Shower was so small. There were no accessible outlets to charge […] our phones. Read moreGenuine Hotels.com guest review
"Good hotel good rate"
Chose this hotel for spa which was not working properly.jets pushed water up into air and into our faces and jets were blowing cool water out.water temp was sub par.Genuine Expedia guest review
"Will come again."
We have stayed here before and plan on coming again. It is clean and in close proximity to Branson Landing.Genuine Hotels.com guest review
Had fun....enjoyed house keeping ladies, Breakfast was fresh and good, for what it was...Genuine Expedia guest review
We were more comfortable here than any hotel we have stayed in. ThanksGenuine Expedia guest review
"Good location and near the interstate."
Very friendly hotel staff and complimentary coffee, tea, hot chocolate in lobby all day just hit the spot. Complimentary breakfast was also good. It is located near all attractions and the main highway.Genuine Expedia guest review
"Below average hotel with bathtub in bedroom. Crazy"
Big bathtub in bedroom. Stupid! Room small anyway. No comfortable chairs to rest & relax. Limited channels on tv. Very small breakfast room. Not a good stay.Genuine Expedia guest review
"On the strip"
Decent place to stay at a decent price and good location for the activites we needed to get toGenuine Expedia guest review
The hotel had everything we were after: fast Wi-Fi, complete breakfast, good location, hot tub.Genuine Expedia guest review
"Not so Happy"
We reserved a Jacuzzi room to get there and find out it was not. They did have a hot tub but the Jets on it sprayed straight up and was nor relaxing in the least. We had a pet room to discover it had not been swept good and found a pill on the floor right under the table. This could have been disasterous for a small child or animal.Genuine Hotels.com guest review
"hospitality was great"
Very good hotel, The lady in charge of the breakfast area is a real jewel, every hotel should have one like her. She wanted to please you any way that she could and made you feel at home.Genuine Hotels.com guest review
"People friendly hotel"
This was my second visit to the Branson Baymont ~~ I returned because of wonderful staff & overall top dollar value, as well as location excellent.Genuine Expedia guest review
Adequate, no more, no less.Genuine Hotels.com guest review
"Comfort for price."
Our jetted tub spit rust first night. Prob. Hadnt been run in awhile. Clerk on night shift wasnt authorized to grant extended check out second day so sleeping in wasnt option. Staff was good, and for the price stay was fine. All other hotels were full and pricy. Woumd prob stay again.Genuine Expedia guest review
"Stayed one night"
The room was very clean. Didn't care much for the breakfast. Hotel serice was very good. I would probably stay there againGenuine Hotels.com guest review
The hotel was an average place, nothing fancy but wasn't terribly run down. Breakfast was good and the breakfast staff was super friendly! They worked hard and talked to everyone. Front desk staff and cleaning service staff were also polite and friendly. The only negative I have about our trip was that I asked the front desk for a sewing kit (they […] had a sign in the bathroom saying they had items available at the front desk free of charge...shaving cream, razors, sewing kit). When I asked the manager on shift she kind of gave me a weird look and said they only had shampoo. Not sure why they say they have the other items available then. Overall, we would definitely stay here again. The location was at the start of the Branson strip, so out of the way of traffic unless you wanted to get to the other end. Decently close to the Branson Landing as well. Read moreGenuine Expedia guest review
Front desk playing games on computer-we always had to speak first...Genuine Expedia guest review
It was okay but not great. I honestly picked this because of the price. The room was very clean and the staff were extremely courteous. Unfortunately the bed sheets were wore out and torn. The shower was barely big enough for a small lady. Overall, it was okay. We might stay there again.Genuine Hotels.com guest review
Was easy to find and easy to get around town from there. Rooms were nicely sized. Staff was super pleasant. We would go back there.Genuine Expedia guest review
Hotel was nice and staff was friendly. Breakfast was good too. I would stay againGenuine Expedia guest review
"Clean, comfortable room"
Room was clean and comfortable. I slept like a rock!Genuine Hotels.com guest review
"Ok for the money."
Hotel is older. Breakfast was powdered gravy. Cold biscuit. Did have microwave to heat. Husband likes waffles, so that was a point. The room was comfortable. Loved the Jacuzzi in room. The pool was cold and the hot tub not hot enough. Not enough jets. Right off the strip. Can hear cars in the evening and early morning. But not much noise at night. Pool […] on the basement floor kind of weird. We were on the top floor. On the fifth. People down hall had a dog that you could hear running up and down the hall early in morning. Would probably stay again if I couldn't find a better deal. But for the money it was alright. Read moreGenuine Hotels.com guest review
Friendly Staff, adequate breakfast. Clean Rooms. The Concierge was excellent for getting the show tickets for us - very efficient all the way around!!Genuine Expedia guest review
The stay was alright, we stayed two nights. The breakfast was fine but they needed two people working because it was so busy that the one woman couldn't keep everythingm. The towels and sheets wes very thin also.Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )