"Great stopover before heading home"
I needed a place close to the airport, clean and safe, and not too expensive. Holiday Inn Express fit the bill. We arrived late but were greeted cheerfully by the desk clerk. Check in was efficient and the room was clean and neat. Next morning it was super simple to catch the shuttle to the airport and be on our way. Nothing fancy, but just what we […] needed. Read moreGenuine Hotels.com guest review
"Brief stay in Boston..."
Bacon, Eggs, Sticky Buns, what's not to Like?!! A bit further from the tourist attractions & shopping areas than I've usually stayed---more of a neighborhood area but right on the edge of an Interstate Highway. They do offer free shuttle to subway, and a $5 shuttle to Logan Airport. The hotel is well staffed, clean, and comfortable --- and the breakfast […] is great. Read moreGenuine Hotels.com guest review
"One of the best hotels!"
One of the prettiest, cleanest, most comfortable, best hotels! Literally just minutes from Boston. We opened the curtain and had a beautiful skyline view. The only problem that we had was a party in the middle of the night and they kept slamming thir door and they rung our phone. I called the desk to complain.because we had been up for about two hours […] at that point and no one came to stop it. It went on until about 4:30 am. (I called the desk at 3 am). I was very tired, but most of all I was mad because I was in one of the most comfortable beds with amazing pillows and an even better blanket and those people were ruining it! Read moreGenuine Expedia guest review
"Pleasant enough for the price"
Nice hotel, staff was helpful. One problem was that they offered a shuttle but the one time we wanted to use it after two calls and an hour wait no one came to pick us up. We could hear our neighbors but it wasn't too bad.Genuine Expedia guest review
"Close to event"
Very happy would recommend to friendsGenuine Hotels.com guest review
Service and comfort are two words to describe my stay. Shuttle service to amd from the airport only $5 one way. Hotel staff were professional and helpful. Breakfast was ok and I appreciated the 24 hr coffee. Restaurants and shops minutes away. Room and bathroom was spacious. I will definitely be staying again and look forward to it.Genuine Hotels.com guest review
stay at this hotel you sleep like a baby the matress and pillows are so soft and if you forget your tooth brush or tooth paste you can count on holiday inn express all you have to do is call they have it for you . The breakfast and the coffee is good . the staff are very helpfull thank you. I wil stay there again when I'm in town.Genuine Expedia guest review
Love the room very clean,wonderful staff like the service, only regret no resturant for travelersGenuine Expedia guest review
"Decent place to stay for Boston visit"
Solid hotel for a 3 day Boston stay. Only a 10 minute drive to downtown -- we didn't use the subway/T system at all, and right off the freeway, very convenient. Breakfast area typically very busy, food was decent and filling, but the same everyday (every HIE is basically the same). Walls were very thin--could hear neighbors and people in hallway very […] clearly. Mattresses seemed a little old and sagged to the middle. No pool, but can use the tiny pool in the next door hotel. Used a rollaway bed to fit a 5th person in our room, didn't charge us, which was nice. Staff members were great -- brought up extra towels (and a toliet plunger) literally in minutes after requests. Read moreGenuine Hotels.com guest review
Everyone was very helpful. Great stay!Genuine Hotels.com guest review
The hotel was good in general (especially the breakfast), but I had much higher expectations for what we had paid. We got a room for handicapped people which wasn't really convenient for us. The subway station was further than we thought (by walk).Genuine Hotels.com guest review
"Great for all your needs"
Great compromise: quality – comfort – location – price – service – parking – breakfast.Genuine Hotels.com guest review
The stay was very nice and front desk staff very helpful and pleasant. We were using the Old Town Trolley and they let us know we could be picked up @ 8:30 -8:45 (only one chance) and returns daily after 5:00 but you need to let the person in charge at stop #1 know that you are returning to the Marriott Hotel on their way back to the garage. There was […] a shopping center behind the hotel (short walk thru a parking lot, just be careful) and there was a Panera, Olive Garden, Applebees and lots of stores. The coffee 24/7 was very nice and the hot cookies @ 6:00pm was also nice. The breakfast was very nice but on Sunday we were leaving @ 6:15 and nothing had been put out and we were told the cereal and yogurt comes out @ 5:30. Due to the price of other hotels and convenience of the trolley stop I would definitely stay here again. Read moreGenuine Hotels.com guest review
The staff was excellent. The room was comfortable. The Red Trolley tour was strongly suggested, we took it, but was not totally satisfied with it. It is supposed to be hop on hop off. It was hop off, but had to wait well over an hour for the next hop on. Two trolleys passed us by without stopping. I would suggest the green and orange trolley. They came […] more often and always stopped with plenty of room. We also took the subway one day. It is close by and the shopping center bus would take you to the subway, but it was close enough for walking also. The shuttle to the airport was also very reasonable. Read moreGenuine Expedia guest review
Cookies served at 6pm are incredible. Supplies in the room are great. Stuff are polite and friendly. Subway station is nearby and convenient.Genuine Expedia guest review
"Great place for a fair price."
Service was excellent. Free shuttle to the conventions center and can not beat the free breakfast. (saved me at least $10 per day) Very basic exercise room with low ceilings but it did the trick. Very close to a huge shopping plaza (2 min. walk). Great value for the money.Genuine Hotels.com guest review
Excellent service. Shuttle bus and breakfast were great.Genuine Expedia guest review
Overall, the hotel and stuff are really good. If I go back to Boston, I will stay in the same hotel.Genuine Hotels.com guest review
"Nice hotel and staff."
Very clean. The free internet was a nice touch, and the free breakfast, although not fancy, was certainly adequate to start the day. Not a bad walk to the subway station and there's a grocery and a few restaurants nearby.Genuine Expedia guest review
"very good value, free hot breakfast"
Pro: clean/comfortable room, microwave (big plus as you can save money by heating up leftovers or buy tv dinners), fridge, free hot breakfast, free coffee/water in the lobby, free shuttle to subway station, $5 shuttle to airport, free wifi internet; Con: the neighbor hood where you walk through to the subway station is questionable, would not recommend […] walking at night, use the shuttle instead. Read moreGenuine Hotels.com guest review
Difficult to drive to. (Can see from Boston St., but can't get there.) Not a single grab bar in bathroom for access to tub. Decor is a strange, incompatible mix of colors and patterns. Heating unit made so much noise it woke me up. Free breakfast was not presented very well and was mediocre. Decor in cafe is ugly and unappetizing. I did appreciate the […] good bed and convenient free parking. Read moreGenuine Hotels.com guest review
"A nice place to stay"
I stayed here with 2 others. It was nice and comfortable. And very quiet considering its next to the highway. The complimentary breakfast was great! And it has free parking!!!Genuine Hotels.com guest review
"Overnight airport stay."
Just stayed from 4 pm 'til 4 am. I had an early flight at Logan Airport. Comfy, clean room. Some noise from highway/streets.Genuine Expedia guest review
Front desk and kitchen staff were all very helpful, friendly and accommodating. The room was unexpectedly small, however, with only one queen size bed. Breakfasts of scrambled egg omelets, bacon, sausage and other yummy-ness was was unexpectedly awesome, however. Great coffee, too. The hotel was very close to public transportation, and also provided […] shuttle service. If I'm back in Boston anytime soon, I will definitely stay here again. Read moreGenuine Expedia guest review
"Great hotel for family"
The hotel was very nice but i faced some issued with the outside noises.Genuine Expedia guest review
"A comfortable stay"
The room itself was spacious and comfortable. The breakfast was outstanding.Genuine Expedia guest review
"affordable hotel in boston"
We would stay there again. It was very affordable and the places we visited were very accessible by subway. They have a 24 hr. shuttle to subway stop and airport which is very convenient. We walked to subway several times and it only takes a few minutes. Everyone there is extremely nice and welcoming.Genuine Hotels.com guest review
"Not fancy, very functional"
No frills, but no problems. Exactly what I needed. Would stay again.Genuine Hotels.com guest review
"spending time with the one you love"
our stay was wonerfulGenuine Hotels.com guest review
The hotel was nicely situated away from the airport and was convenient to get to most places. The room was very clean and well attended to. My one problem was the LACK of a real fitness center THOUGH the website said it had one; one treadmill and one elliptical for the entire place is not a center.Genuine Expedia guest review
"Very good no-frills hotel"
This hotel is close to my daughters in Boston. It is definitely a no-frills hotel but has everything I need for an overnight (or two) stay. My room was clean and had new-looking bathroom fixtures. The complimentary breakfast is appreciated and is just what was needed to start the day of travel. My only issue with the place is its location which is in […] a busy highway area. I will stay here again. Read moreGenuine Hotels.com guest review
"Good as a base for exploring Boston surroundings"
Good clean, great free breakfast and useful to have microwave in room. Next door to supermarkets and few shops. No complaints.Genuine Hotels.com guest review
"By overall good."
The staff should be more please with the guest, and they should be more specific about the number of gust per room, the bed were too small.Genuine Expedia guest review
"Good Location, but unpleasant stay"
The room was smaller than expected. MUCH smaller than expected. The bathroom was so small it was tough to even move around without knocking something off the counter. The shower had very limited space for your in shower items so I would advise you bring a shower caddy with you otherwise plan on knocking things over in the shower and needing to pick […] them up. The room and hotel was fairly clean. The first day after we slept there for a night our room was not serviced so after a long day of walking around the city of Boston we came back to a untouched room. Guest services said our sign must have been up but we took the sign down at 10am when we left that day. I am assuming if they go by your room at 8am and you have a sign up they will not clean your room unless you complained like we did. Another thing we didn't enjoy was the shower drain was plugged so after 2 min in the shower it turned into a bath and it took about 30min for the water to drain out. We told the front desk and they said they would handle it. We came back and the room was clean and it looked like the shower was cleaned out so I assumed they fixed the issue. But believe it or not it was still plugged. We made a total of 3 calls to the front desk and every call was on the unpleasant side from the staff. The "T" subway station is only about a 5 min walk from the hotel and it seemed fairly safe. There were some sketchy city folk around but no one bothered us and everyone seemed friendly. Read moreGenuine Expedia guest review
The whole family members were happy to stay in the hotel. As we drove to Boston, we need a hotel with free parking, also free internet is what we really need. The free breakfast was a bonus to us. The room is clean and comfortable. The location is close to the train station(3 stops from the city center) and shopping mall just behind the hotel. However […] it's a little bit far from city center if you want to walk around the city during the morning and night. Good price for the whole package. Read moreGenuine Expedia guest review
"Great place to stay"
- Very close to the city; Good service and B'fast; Comfortable and clean room;Genuine Hotels.com guest review
"Use a GPS for finding the hotel"
The hotel was perfect, we only had a problem to find a right way to there, because of huge amount of one-way roads.Genuine Hotels.com guest review
Convenient location to JFK Library and downtown Boston. Staff was friendly and helpfully. Elevators were great and fast but a little small when using the luggage cart to haul stuff to the room. FREE parking!!!!!Genuine Hotels.com guest review
"Just an overnight stay."
Staff was beyond gracious and friendly - breakfast was very good. Room was awesome and very comfortable.Genuine Hotels.com guest review
"Great value for price in Boston"
Our room was very clean and the front desk staff impressed us with their friendly welcome.Genuine Hotels.com guest review
"Super helpful staff"
The best asset to this hotel is the wonderful staff. They were so quick to fulfill any request made, and they provided a shuttle to take my friends and I to the T. I'll definitely stay here again.Genuine Hotels.com guest review
"Excellent Customer Service"
Friendly staff, great customer service from Front Desk, housekeeping, shuttle drivers, food service, all customer services were completed with a smile, promptly and efficiently.Genuine Expedia guest review
Elevator was a little sketchy, place needs a bar. Great shower and breakfest.Genuine Expedia guest review
"Good value for the area and convenient to all"
The staff was friendly and helpful. The room was clean, beds comfortable. The lobby was well kept, breakfast was one of the best I have had at a Holiday Inn! I would come stay again when in Boston at this hotel and recommend it to everyone. There's a mall behind it with eateries, a Target and Stop and Shop. Easy to find, right off the highway along […] the service road! Read moreGenuine Expedia guest review
The hotel personnel were very accommodating, however, the hotel itself is very old and run down. There appears to be a need for more personnel, as the coffee/tea area was not clean, and the hot water dispenser was empty. The young woman at the desk, Gwen, came over to refill it and she apologized. Where is the kitchen help? I will not be staying here […] again. The shuttle service to the airport was excellent. The price is very inflated. Read moreGenuine Expedia guest review
Very helpful front desk; a little hard to navigate and find, but the shuttle service makes airport connecting very easy and they even made a special, off-schedule, run to the nearest MBTA station (Andrew Square) for me and a few others. Free breakfast was good, too.Genuine Expedia guest review
"Close to subway and bus"
Overall, it was what I expected. The room was generally clean but it seemed there were some sticky spots on the carpet which was kind of odd and the ironing board had something stuck on it as well- did hinder my use of the ironing board and could have been fixed with a simple replacement of the board's cover. The neighborhood wasn't the nicest yet not […] the scariest either and the hotel was set back from the street and said neighborhood. There is shopping conveniently located behind the hotel including a food store, gas station, ATM, and Target. Also liked how there was a fridge and microwave in the room- have never seen a microwave included in a basic room before so that was kind of awesome. I also definitely liked how close it was to the subway station which was a major factor in my hotel search. All in all, it was what I expected for the price/brand of the hotel and was satisfied. P.S. I LOVE HOW YOU THIS HOTEL HAS FREE PARKING- I do not understand how other hotels could charge for parking, it should be included in the room....what, do they expect me to be walking to the hotel?! Nuts! Read moreGenuine Hotels.com guest review
"Shuttle to the T and airport a definite plus"
The employees were very helpful and courteous. The shuttle very half hour to the subway was great. We took the subway everywhere and it was very reasonable ($18 for a 7 day pass). I would definitely stay here again.Genuine Hotels.com guest review
"excellent hotel and helpful staff"
Very clean and quiet. Staff was very helpful and friendly. Only 2-3 miles from Fenway. Had great time and definitely will return.Genuine Hotels.com guest review
"Mislead by the hotel who mislead hotels.com"
The hotel was very clean but we were looking for a place that actually wanted to be happy to use their FREE shuttle. (When I told them that hotels.com said there is a free shuttle tgeir reaponse was "Yes, But Logan Airport is our mAin priority and those people get picked up first" I have never felt so mislead by the term free shuttle eapecially when […] Logan airport is a good drive away) Every time we called to be picked up or dropped off at the train station was a problem led by a huff and a puff attitude. Everyday we stayed there we had no choice but to walk back to the hotel room at least once because the shuttle was at Logan airport or not in service. The hotel wasn't far but after a long day of walking that "free shuttle" freely was needed. Overall the hotel is very clean and a great spot to stay if you are not looking to be going in and out of the city for spontaneous hours of the day. Read moreGenuine Hotels.com guest review
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