We were in town for New Years and got a great deal. Hotel was close to places we were going and the staff was very attentive to any request. Rooms were nice and comfy…part of the lobby was under renovation but we knew this ahead of time….Very pleased with this hotel…Our 2nd stay and we will stay again anytime we come back to Dallas.Genuine Hotels.com guest review
"very pleasant stay"
The room was amazing! More than I expected, everything new and elegant. The hotel is under complete remodel so there was no bar area. That was fine since my concern was primarily with the room. Upon leaving the next day at noon, there was a SUV on jacks not 10 car spaces from the front entrance that had been stripped of its tires and rims. Hotel needs […] to invest in cameras and security! Leary of staying again and I make 2 trips to Dallas a month. Read moreGenuine Expedia guest review
Hotel under renovations but should be finished soon. Room was clean. Bed comfortable. Only drawback was the free Internet is slow and will kick you off line. You can pay $5.00 extra a day for a better connection which is very disappointing especially for the rates they charge.Genuine Hotels.com guest review
The hotel is in a very convenient location and I have stayed there quite a few times when in Dallas on business. The hotel is undergoing a major renovation and so the smell of paint was quite strong as was the carpet adhesive. Only one elevator was working for the entire stay and the bar was closed. The restaurant which is very limited was open but […] it was not a relaxing place to be and the food was poor.I am hoping that this hotel can straighten out these problems because I want to be able to go there in the future. Read moreGenuine Hotels.com guest review
"Beautiful hotel at a great price"
We were fortunate to hit a last-minute deal and get a great rate for this room which was worth much more. The bed and pillows were wonderful; the bathroom was sparkling clean and modern; the living room area even had a chaise lounge; and the coffee maker and supplies got us through the morning until we checked out. The only negative was the price of […] the breakfast buffet - $14 per person. I think that's a little high for standard breakfast fare - but I didn't try it so I can't judge the quality. Read moreGenuine Hotels.com guest review
"Not bad but not helpful"
Room was nice but not clean still had beer bottles from last guess in there, went down to tell the front desk they advised us to throw them away. I don't work here.Genuine Hotels.com guest review
Nice hotel slightly off the heavily traveled highways.Genuine Hotels.com guest review
The hotel was overall very nice, and lots if room for the price. Entrance a little tricky to find. Loved parking right outside the entrance.Genuine Hotels.com guest review
"we had a great stay...."
great stay for price, great room, bed was big and comfort.....Genuine Expedia guest review
"Close to the Dr."
Hotel was in the process of being remodeled. In the future will be really nice. Neighbor still in the process.Genuine Hotels.com guest review
"Good price, nice room"
I was traveling on business and arrived late and left early. The room had been recently renovated and was brand new and spotless. Warning: the construction appears to be ongoing. They waited until after 8 am to start work though.Genuine Hotels.com guest review
Hotel is very nice inside, the rooms are very comfortable, and the staff is friendly. WIFI is free in the rooms but you can only connect one device at a time and it works best in the sitting room of the suit and not so much in the bedroom. Parking is free. Hotel is just a few minutes away from Galleria mall.Genuine Expedia guest review
GREAT STAY THE ONLY PROBLEM IS THAT THE BAR WAS BEING REMODELEDGenuine Hotels.com guest review
The actual room was very nice. They are doing some remodeling so some things were blocked off. Went to three different floors and couldn't find a working ice machine or soda machine.Genuine Expedia guest review
Staff was very nice and helpful.Genuine Hotels.com guest review
"Still under remodel"
I stay at this property because it is ideally situated for the companies I visit on business trips. It has been undergoing remodeling and on this latest visit the bar was being redone. Unfortunate since I had planned to sit in the bar and watch the football game, but I would think they will have it back up and running again soon.Genuine Hotels.com guest review
"I'll do it again"
Good experience, excellent location. I stayed in the 7th floor and didn't like the hallways from the elevators to the rooms. If you are afraid of hights ask for a lower floor!Genuine Expedia guest review
They told us "after" we checked in that there would be no water from 10pm-4am. The management team slid a note under our door(upside down). Multiple complaints. Other than the water issue everything was great, but we can't survive without waterGenuine Hotels.com guest review
"Inspite of construction"
I really enjoyed my stay. The staff was wonderful; polite and helpful and prompt. The staff was amazing to help me se up for a surprise. There is a lot of construction going on and a few issues but I will definitely returnGenuine Hotels.com guest review
My friend and I were pleasantly surprised on the quality of the hotel in terms of overall comfort and hospitality of staff.Genuine Expedia guest review
There was nothing on the website about the renovations going on when I booked my room. That would have made a difference in my choice to stay. There was a pipe that burst at the entrance to the lobby and water was pouring out of the ceiling! No complaints about my room though.Genuine Hotels.com guest review
A very nice facility. Beautiful rooms, all of them suites with a living/office/wet bar, nicely appointed bathrooms, and bedrooms. There was some construction going on when I was there, but it was not a major inconvenience.Genuine Hotels.com guest review
Two days before Christmas, my husband and I decided to fly from CA to Dallas for a surprise Christmas Day visit with my cousins. This four-star hotel at a tiny price was a dream come true!!! The suite was huge, beautiful and had every amenity we could think of. Staff couldn't have been nicer or more accommodating. Indeed, not only did we enjoy a "Christmas […] Surprise" but an added bonus was the Christmas gift of a terrific, affordable hotel stay in the heart of where we wanted to be! Read moreGenuine Expedia guest review
"Nice place to stay"
It was fantastic no complaints. They are in the process of remodeling and when they are through it wouuld be a perfect place to stay. very clean and nice hotel staff!Genuine Hotels.com guest review
Newly remodeled rooms. Pool clean. Pet friendly.Genuine Expedia guest review
The room was great. We had a deluxe king suite. It looked and smelled newly renovated. Nice screen tv's in the bedroom and lounging area of room. Open window. Nice and comfy bed. We had a coffee maker and fridge. The down sides to the hotel were no continental breakfast (I bring my own griddle) and I was told they took the microwaves out of every room […] with the new changes, but you can rent one for $10/day and you heard a little hammering from the repairs. Besides those negatives, the hotel was a great stay overall. Also, we were around a lot of food places. Would Recommend! Read moreGenuine Hotels.com guest review
"Very roomy and comfortable"
Very nice with all the amenities and good restaurant. Be aware that the indoor pool and fitness facilities are closed due to remodeling. Had I know that, I would have chosen another place. Everything else was excellent.Genuine Expedia guest review
We stayed here because it was locared close to the hospital where I was having surgery the next morning! We loved the room and the guy that checked us in was very nice.Genuine Hotels.com guest review
Price was right and normally the hotel is nice. Very convenient. But right now there is a lot of construction going on so this made things a little less comfortable. Mud came from every faucet for the first few seconds. The bar area is closed for remodeling I assume.Genuine Hotels.com guest review
We went here because our home lost power during a massive ice storm in Dallas. Two hours into our stay the hotel lost power. We were informed that we would not be given a refund. I do suppose it is not the hotels fault a tree decided to fall into a transformer down the block. They did the best that they could, and given the circumstances I don't know […] if they could have done much better. I certainly would not have wanted to be the GM that night. Room was nice and clean, and the bathroom was comfortable. At least my girlfriend and myself were able to get hot showers before the power went out. Read moreGenuine Hotels.com guest review
"Nice hotel, no.power."
Power was out for almost 24 hourz during my stay.Genuine Expedia guest review
"Very nice location and overall experience"
- Located 10 minutes away from shopping malls and restaurants - Free Internet with decent speed - Free and enough parking space - Very quick checkin-checkout processGenuine Expedia guest review
Constructing site by sides this good hotelGenuine Expedia guest review
I stayed during a renovation and they shut the water off from 10pm-4am. There were also small bugs that looked like ants that I kept finding crawling around near the bathroom sink. The staff was responsive, but I would not stay there again during the renovation.Genuine Expedia guest review
"Everything excellent til' breakfast"
I found this hotel easily, parked easily and safely and checked in expeditiously. The room was nice and roomy. Bed was very nice. There was a free outlet near my bed to charge my phone. Typically, I have to unplug something of the hotel's, so this free outlet was a pleasant surprise. I loved the bathroom so much I took pictures to keep in mind for […] a future remodel in my own home. Very bright white countertops with a big mirror with integrated lighting. I didn't realize the breakfast wasn't included (I'd been to a Wyndham previously on a bus trip- my bad) but the breakfast was very much overpriced for what was going on there. Things were left empty. The waitstaff and cooks seemed harried and the dining room was not very full at all. I would recommend this hotel, but I would implore you to get breakfast elsewhere. Read moreGenuine Expedia guest review
"Under construction - be patient?"
This grand hotel is under construction, which means you can meet some challenges. When I was there, the water system was turned off from 10 pm until 4 am. They might have told most guests but did not tell me. The water was back on in time (they say) but at 6:00 am,. I was taking a cold shower, not the way to start your day. When I inquired of the situation, […] they adamantly told me everyone was told and I should 'have just run the water at least 20 minutes" and it would have heated up! When the construction is done though, it will be a beautiful place to stay Read moreGenuine Hotels.com guest review
a good experience by a well trained and service oriented staffGenuine Hotels.com guest review
Beautiful room, easy parking, and a good rate on the room.Genuine Hotels.com guest review
"Nice hotel very good location"
Only I gave to say is GREAT and very good priceGenuine Expedia guest review
"We will stay again"
Remodeling but we will always stay hereGenuine Hotels.com guest review
Hotel was still doing renovations, really no issues there. Parking was somewhat interesting due to some areas being blocked off! I was there on business. Husband somewhat concerned about safety but I felt safe and secure!! Will definitely stay again!Genuine Hotels.com guest review
Hotel under construction. Was okay but would have liked to know before booking.Genuine Hotels.com guest review
"Under construction in 11/2013"
This hotel was a great deal, but had a couple drawbacks. Construction outside made finding the hotel a challenge & more construction inside made it difficult to park near an entrance. Parking lot had security was was fairly dark & it was uncomfortable being a woman alone trying to drag bags all the way inside in the dark. Staff was great. Be warned […] the newly remodeled rooms have no microwave--a big drawback for a "suite" hotel & contrary to the list of amenities shown online. TV cart was odd looking & the wood was damaged where something (perhaps a microwave?) had been removed & there was a big gap with holes in the wood. Looks like it will be a lovely place once all these temporary issues are fixed, though. Read moreGenuine Hotels.com guest review
"A hotel in transition"
First, the room was excellent--very large, comfortable and quiet at night. Maid service was first class. However, the structure is being renovated and so the daytime is filled with the sound of hammers and scrapers, trash being moved and so forth. It's a bargain for the price so long as you don't have to spend the daytime avoiding distractions.Genuine Hotels.com guest review
It was really good.Genuine Hotels.com guest review
"Nice but not very clean"
My room could have been a lot cleaner. There were hairs on the bed sheets and pillows and in the bathroom, so disgusting!! The clean bed was very comfrontable and the staff was very friendly. My room really needed to be updated, it looked very used and about 15 yrs old.Genuine Hotels.com guest review
"One night trip"
No problems despite construction. Bar tender had no clue what he was doing but at least he was nice. Would return.Genuine Hotels.com guest review
Nice Hotel-We did not realize that it was undergoing renovations. staff was helpfulGenuine Expedia guest review
Besides the elevators running slow it was a great stay.Genuine Hotels.com guest review
"Good location and free parking"
Pleasant and comfortable. Also, free use of a computer in business center.Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )