"Convenient business stay"
Just a quick overnight stay while in town for a business meeting. Hotel was affordable, clean, comfortable for the price. I arrived at 2 AM due to delayed weather flights and staff was at station and pleasant. For the money the hotel is a good value and I would stay again.Genuine Hotels.com guest review
After staying in a few S#%# holes this place was a wonderful relief. Big rooms and very clean. It's not close to the airport but it's nice bGenuine Hotels.com guest review
"Nice rooms, comfy beds"
Hotel seemed fairly new and was pretty comfortable. Had a few minor problems here. Not enough hot water when hotel is full, couldn't locate button to turn on the hot tub, no microwave in my room, even though website lists microwave in rooms. Make sure you call and confirm your room type, tried to give us a King bed when our reservation was clearly for […] two double beds. Said they don't guarantee room type. They did make this right when we noticed we were in wrong type of room. Pool too cold for a heated pool. Read moreGenuine Expedia guest review
Great accomodations--wish the pool would have been warmer.Genuine Hotels.com guest review
This was a great hotel! The bed and pillows were very comfortable, room was clean and the staff was very hospitable. The only thing we found we did not like with the room was the size of the bathroom could have been a little bigger. The hotel is close to a lot of stores and places to eat, we definitely recommend this hotel and will be backGenuine Expedia guest review
"Great location, great hotel"
The hotel is pretty much through with it's renovation, and is perfectly located for my needs, and is surrounded by all the required amenities. 635 and 75 are a snap to get to, so it's simply ideal.Genuine Hotels.com guest review
best deal of a hotel in a long timeGenuine Hotels.com guest review
"I highly recommend this hotel..."
The staff was friendly, courteous, and helpful when I needed them. Whether they were getting me a taxi or serving my breakfast in the restaurant, they were top notch. The hotel lobby is beautiful. The food in the restaurant was excellent... fresh fruit and omelet for breakfast. The suites were roomy, comfortable and clean. I'm pretty picky about where […] I stay, and I would absolutely stay here again! I highly recommend it! Read moreGenuine Hotels.com guest review
"No business center??"
Ok hotel Expensive breakfast Good fitness room No business centerGenuine Expedia guest review
Great room, easy check in, only problem was no breakfast in bed. They didn't pick up the door hanger with my order the night before however, they made it up by expediting the breakfast. Very apologetic. They upgraded me to a corner suite. Free wi-fi always a huge plus, however it did not work in the room, very weak signal.Genuine Expedia guest review
"Great hotel... but"
The hotels location , service, cleanliness, were great , my only complaint would be that the breakfast was not complimentary and quite expensive. It was 17.00 per person , but all around it was a great place.Genuine Hotels.com guest review
"good business location"
Daisy in the restaurant was so professional and kind. She greeted me each morning with a smile and quick service. She is a keeper.Genuine Hotels.com guest review
The hotel was great. Had a good time with my family. Everyone enjoyed themselves. The downside is that the breakfast was too pricey. A family of 4 paid $60.00 and I think that's too much. Overall, I'd give it 2 thumbs up!Genuine Hotels.com guest review
Unless I have to sleep on the street, I won't stay there again. Only two of the three elevators were working and one was being monopolized by the construction crew and maintenance staff (hotel interior undergoing renovation), AND this was a weekend. Very long waits and very inconvenient. Fitness center area smell was nauseating which kept me from utilizing […] and many, many unruly children everywhere (Spring break). Car alarms were going off in the early morning hours and I had to call the front desk to make sure our car was ok. Had read previously of problems in that area at this hotel. Although the location is very convenient to LBJ Freeway and Central Expressway, the area is questionable and does not feel safe and secure. Read moreGenuine Hotels.com guest review
"good choice BUT,,"
THE LOCATION ITS NICE EVERYTHING ITS WALKING DISTANCE BUT THE ONLY THING THERE ARE A LOTS OF CONSTRUCTIONS ON THE 635 HIGHWAY AND TAKES YA FOREVER TO DRIVE ON THAT ROAD!!! AND THEY GAVE ME UPGRADE CAUSE IM expedia elite plus.Genuine Expedia guest review
"Nice hotel close to eating establishments"
It was a great experience I would tell others to stay here.Genuine Expedia guest review
"Dallas get away"
Newly remodeled so nice and clean. Reservation was not in system, front desk blamed it on fax machine, Did not have blankets for sofa bed, had to call 3 times. Was brought blankets in a ball not even folded. Went to bar for drink drink was horrible. Told bartender still had to pay for it and insisted I pay for replacement drink. Housekeeping very minimal. […] Tub broke and we laid handle with note. Not fixed after day out had to call. Housekeeping did not report. Hotel nice, service was not. Very disappointed. Location was great, in the middle of family and Dallas. Would not stay again. I like decent customer service when I pay to stay at a hotel. Too many choices to try it again. Read moreGenuine Hotels.com guest review
"Nice hotel bad location"
There was nothing to do within walking distance even though I was there on business I had every night/evening to experience some of the culture....there was none without driving all the way to Dallas .Genuine Expedia guest review
No hot water in room....early flight...cold shower...front desk alleged maintenance not available that early...Genuine Hotels.com guest review
Lobby and room were very nice and clean.Very nice style.The breakfast was supposed to be included as we were told by our person in the group who arranged it.The man at the register had me pay cash and gave me change out of his wallet.It was 14.00 and the breakfast wasn't very good quality(microwave sausage etc)pretty much what you expect at a free breakfast […] but not at 14.00 per person.Hotel was nicer than Embassy but don't plan on breakfast being comparible to Embassy.Also starting at 6 a.m. someone in the room above started making a noise that sounded like a ball bouncing that lasted until I left at 8 a.m.Oh and our room was 833 and when we got off the elevator the signs only showed rooms through 832 so we went and looked for another tower and couldn't find one so we went back to the front desk the guy who checked us in said "Im sorry but I forgot to tell you not to pay attention to the signs your room is there".We were tired. Read moreGenuine Expedia guest review
We were in town for New Years and got a great deal. Hotel was close to places we were going and the staff was very attentive to any request. Rooms were nice and comfy…part of the lobby was under renovation but we knew this ahead of time….Very pleased with this hotel…Our 2nd stay and we will stay again anytime we come back to Dallas.Genuine Hotels.com guest review
"very pleasant stay"
The room was amazing! More than I expected, everything new and elegant. The hotel is under complete remodel so there was no bar area. That was fine since my concern was primarily with the room. Upon leaving the next day at noon, there was a SUV on jacks not 10 car spaces from the front entrance that had been stripped of its tires and rims. Hotel needs […] to invest in cameras and security! Leary of staying again and I make 2 trips to Dallas a month. Read moreGenuine Expedia guest review
Hotel under renovations but should be finished soon. Room was clean. Bed comfortable. Only drawback was the free Internet is slow and will kick you off line. You can pay $5.00 extra a day for a better connection which is very disappointing especially for the rates they charge.Genuine Hotels.com guest review
The hotel is in a very convenient location and I have stayed there quite a few times when in Dallas on business. The hotel is undergoing a major renovation and so the smell of paint was quite strong as was the carpet adhesive. Only one elevator was working for the entire stay and the bar was closed. The restaurant which is very limited was open but […] it was not a relaxing place to be and the food was poor.I am hoping that this hotel can straighten out these problems because I want to be able to go there in the future. Read moreGenuine Hotels.com guest review
"Beautiful hotel at a great price"
We were fortunate to hit a last-minute deal and get a great rate for this room which was worth much more. The bed and pillows were wonderful; the bathroom was sparkling clean and modern; the living room area even had a chaise lounge; and the coffee maker and supplies got us through the morning until we checked out. The only negative was the price of […] the breakfast buffet - $14 per person. I think that's a little high for standard breakfast fare - but I didn't try it so I can't judge the quality. Read moreGenuine Hotels.com guest review
"Not bad but not helpful"
Room was nice but not clean still had beer bottles from last guess in there, went down to tell the front desk they advised us to throw them away. I don't work here.Genuine Hotels.com guest review
Nice hotel slightly off the heavily traveled highways.Genuine Hotels.com guest review
The hotel was overall very nice, and lots if room for the price. Entrance a little tricky to find. Loved parking right outside the entrance.Genuine Hotels.com guest review
"we had a great stay...."
great stay for price, great room, bed was big and comfort.....Genuine Expedia guest review
"Close to the Dr."
Hotel was in the process of being remodeled. In the future will be really nice. Neighbor still in the process.Genuine Hotels.com guest review
"Good price, nice room"
I was traveling on business and arrived late and left early. The room had been recently renovated and was brand new and spotless. Warning: the construction appears to be ongoing. They waited until after 8 am to start work though.Genuine Hotels.com guest review
Hotel is very nice inside, the rooms are very comfortable, and the staff is friendly. WIFI is free in the rooms but you can only connect one device at a time and it works best in the sitting room of the suit and not so much in the bedroom. Parking is free. Hotel is just a few minutes away from Galleria mall.Genuine Expedia guest review
GREAT STAY THE ONLY PROBLEM IS THAT THE BAR WAS BEING REMODELEDGenuine Hotels.com guest review
The actual room was very nice. They are doing some remodeling so some things were blocked off. Went to three different floors and couldn't find a working ice machine or soda machine.Genuine Expedia guest review
Staff was very nice and helpful.Genuine Hotels.com guest review
"Still under remodel"
I stay at this property because it is ideally situated for the companies I visit on business trips. It has been undergoing remodeling and on this latest visit the bar was being redone. Unfortunate since I had planned to sit in the bar and watch the football game, but I would think they will have it back up and running again soon.Genuine Hotels.com guest review
"I'll do it again"
Good experience, excellent location. I stayed in the 7th floor and didn't like the hallways from the elevators to the rooms. If you are afraid of hights ask for a lower floor!Genuine Expedia guest review
They told us "after" we checked in that there would be no water from 10pm-4am. The management team slid a note under our door(upside down). Multiple complaints. Other than the water issue everything was great, but we can't survive without waterGenuine Hotels.com guest review
"Inspite of construction"
I really enjoyed my stay. The staff was wonderful; polite and helpful and prompt. The staff was amazing to help me se up for a surprise. There is a lot of construction going on and a few issues but I will definitely returnGenuine Hotels.com guest review
My friend and I were pleasantly surprised on the quality of the hotel in terms of overall comfort and hospitality of staff.Genuine Expedia guest review
There was nothing on the website about the renovations going on when I booked my room. That would have made a difference in my choice to stay. There was a pipe that burst at the entrance to the lobby and water was pouring out of the ceiling! No complaints about my room though.Genuine Hotels.com guest review
A very nice facility. Beautiful rooms, all of them suites with a living/office/wet bar, nicely appointed bathrooms, and bedrooms. There was some construction going on when I was there, but it was not a major inconvenience.Genuine Hotels.com guest review
Two days before Christmas, my husband and I decided to fly from CA to Dallas for a surprise Christmas Day visit with my cousins. This four-star hotel at a tiny price was a dream come true!!! The suite was huge, beautiful and had every amenity we could think of. Staff couldn't have been nicer or more accommodating. Indeed, not only did we enjoy a "Christmas […] Surprise" but an added bonus was the Christmas gift of a terrific, affordable hotel stay in the heart of where we wanted to be! Read moreGenuine Expedia guest review
"Nice place to stay"
It was fantastic no complaints. They are in the process of remodeling and when they are through it wouuld be a perfect place to stay. very clean and nice hotel staff!Genuine Hotels.com guest review
Newly remodeled rooms. Pool clean. Pet friendly.Genuine Expedia guest review
The room was great. We had a deluxe king suite. It looked and smelled newly renovated. Nice screen tv's in the bedroom and lounging area of room. Open window. Nice and comfy bed. We had a coffee maker and fridge. The down sides to the hotel were no continental breakfast (I bring my own griddle) and I was told they took the microwaves out of every room […] with the new changes, but you can rent one for $10/day and you heard a little hammering from the repairs. Besides those negatives, the hotel was a great stay overall. Also, we were around a lot of food places. Would Recommend! Read moreGenuine Hotels.com guest review
"Very roomy and comfortable"
Very nice with all the amenities and good restaurant. Be aware that the indoor pool and fitness facilities are closed due to remodeling. Had I know that, I would have chosen another place. Everything else was excellent.Genuine Expedia guest review
We stayed here because it was locared close to the hospital where I was having surgery the next morning! We loved the room and the guy that checked us in was very nice.Genuine Hotels.com guest review
Price was right and normally the hotel is nice. Very convenient. But right now there is a lot of construction going on so this made things a little less comfortable. Mud came from every faucet for the first few seconds. The bar area is closed for remodeling I assume.Genuine Hotels.com guest review
We went here because our home lost power during a massive ice storm in Dallas. Two hours into our stay the hotel lost power. We were informed that we would not be given a refund. I do suppose it is not the hotels fault a tree decided to fall into a transformer down the block. They did the best that they could, and given the circumstances I don't know […] if they could have done much better. I certainly would not have wanted to be the GM that night. Room was nice and clean, and the bathroom was comfortable. At least my girlfriend and myself were able to get hot showers before the power went out. Read moreGenuine Hotels.com guest review
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