All hotels in Addison, Texas, United States of America
1 room, 2 adults
You can collect Welcome Rewards® nights here14315 Midway Rd, Addison, TX, 75001, United States of America, ‏‎800-491-6126
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
4.2 / 5Excellent

Score breakdown (from 203 reviews)

Average rating for:

  • Cleanliness
    4.4
  • Service
    4.3
  • Comfort
    4.3
  • Condition
    4.2
  • Neighborhood
    4.5
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Great service, rooms were OK, but the amenities and location were very nice. All the staff members were very helpful.
Genuine Expedia guest review
Other trip Dec 4, 2014
Ania
US
4.0 / 5Excellent
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Good stay, the hotel rooms a bit small, in general good hotel, very well located
Genuine Expedia guest review
Other trip Nov 29, 2014
A Traveler
US
5.0 / 5Outstanding
"Great service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Awsome stay crown plaza !!!! The best in dallas
Genuine Hotels.com guest review
1 night romance trip Oct 18, 2014
Fitzroy
US
5.0 / 5Outstanding
"Great location and price"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel was very clean. Food and bar service were exceptional. Deluxe room was clean, but beds were really small. The rooms were quiet, even during a storm.
Genuine Hotels.com guest review
1 night trip Oct 10, 2014
Shanda
US
5.0 / 5Outstanding
"Perfect!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Everything was perfect...from check in to check out. Room was clean and comfortable. Didn't eat at the hotel because they are so many great restaurants within 3 blocks. My experience was one of the best in a long time.
Genuine Hotels.com guest review
1 night trip Oct 4, 2014
Michele
US
5.0 / 5Outstanding
"great stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
I had an awesome stay here. Friendly staff, hotel was very clean and organized, and the environment was comfortable.
Genuine Hotels.com guest review
1 night business trip Sep 9, 2014
A Traveler
US
4.0 / 5Excellent
"Nice hotel - shame about the restaurant"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
I was charged $32 for a very poor dinner buffet. There's much better quality food to be found outside the hotel. Other than that, a nice comfortable stay with pleasant staff.
Genuine Hotels.com guest review
3 night business trip Sep 2, 2014
A Traveler
US
5.0 / 5Outstanding
"Business"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Parking lot big n u can park anywere u want , check in very easy n clean hotel , worth the money
Genuine Expedia guest review
Other trip Sep 9, 2014
nick
US
5.0 / 5Outstanding
"Great"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    5.0
Everything as far as my stay was amazing. My only concern was that when I arrived the original size suite that I reserved and paid for was not available for 2 more hours. Therefore I either had to wait or get a different, smaller size suite. The employee offered me either breakfast, a beverage, or appetizer in exchange for having to get a smaller room. Overall, the experience was pleasurable and the employees are very welcoming.
Genuine Hotels.com guest review
2 night trip Sep 5, 2014
Angel
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Good experience overall. The front desk would take a long time to answer when I had to call.
Genuine Expedia guest review
Other trip Sep 8, 2014
A Traveler
US
5.0 / 5Outstanding
"Great Place to stay in North Dallas"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We enjoyed the large and very nice room! The bed was comfortable, it had a great work space in the room, and the pool area was great. The staff was wonderful and friendly too!
Genuine Hotels.com guest review
1 night trip Sep 4, 2014
Kathy Wolber
US
4.0 / 5Excellent
"Relaxing and very nice hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
The hotel is conveniently located a few minutes from Addison, which has tons of restaurants and places to lounge. The hotel was very nice and beds are comfy...however, the maids talked very loud during the early morning hours as they cleaned. Despite that, the hotel price was reasonable and I would stay here again!
Genuine Hotels.com guest review
1 night trip Aug 31, 2014
Christie
US
5.0 / 5Outstanding
"Great experience"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
No complaints at all. The price made it even better.
Genuine Hotels.com guest review
1 night romance trip Aug 29, 2014
Sam
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The Hotel was very clean . The bar was good and the food was great.
Genuine Expedia guest review
Other trip Sep 2, 2014
Rich
US
4.0 / 5Excellent
"Pleasant surprise."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Booked using expedia app because of special mobile promo. Hotel was much better than I'd expected and was a great surprise. Room/hotel was clean and comfy, staff was professional and friendly.
Genuine Expedia guest review
Other trip Aug 31, 2014
Burt
US
5.0 / 5Outstanding
"loved it"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
All perfect! Microwave would have been extra perfect
Genuine Hotels.com guest review
1 night trip Aug 23, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It WAS WONDERFUL AND THE SERVICE WAS GREAT
Genuine Hotels.com guest review
1 night trip Aug 22, 2014
Meka Moore
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Pleasant plus nice friendly staff.
Genuine Hotels.com guest review
3 night trip Aug 15, 2014
Maria
US
4.0 / 5Excellent
"Greay stay"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Had a great stay, very large hotel surrounded by office buildings so it is very quiet, rooms were clean and spacious.
Genuine Hotels.com guest review
1 night trip Aug 23, 2014
A Traveler
US
5.0 / 5Outstanding
"We loved it!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Awesome Sauce! :-)
Genuine Hotels.com guest review
1 night trip Aug 23, 2014
Sheree
US
5.0 / 5Outstanding
"Excellent hotel, neighborhood seems in decline"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Beautiful property, amenities, and rooms, and well maintained. Parking lot needs better lighting, but I would stay there again. Felt safe inside.
Genuine Hotels.com guest review
1 night business trip Aug 23, 2014
A Traveler
US
3.0 / 5Good
"Addison Hotel"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Great location. Hotel was a little dated and the room had a musty smell. The bathroom was tiny. The beds were very comfortable and the staff was great. For what we payed this hotel was amazing.
Genuine Expedia guest review
Other trip Aug 26, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Beautiful place to stay!
Genuine Hotels.com guest review
1 night business trip Aug 22, 2014
Shae
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very nice. Great Pice as well. pretty hotel well keep and clean. pleny of parking
Genuine Hotels.com guest review
1 night trip with friends Aug 22, 2014
A Traveler
US
4.0 / 5Excellent
"Beautiful lobby and sitting areas"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
very nice hotel, very nice décor, price was great (last min booking)
Genuine Hotels.com guest review
1 night trip Aug 16, 2014
v
US
5.0 / 5Outstanding
"Addison getaway"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
The front desk staff were very friendly and helpful with check on and getting dinner reservations. The bar staff were not as friendly or personable but did the job. I would stay here again. Also I recommend Chamberlain fish market.
Genuine Hotels.com guest review
1 night business trip Aug 16, 2014
Desiree
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
We just popped in and popped out the next morning. Check-in was easy. The room was clean, comfortable, and easy to access. There are plenty of places nearby to eat and shop.
Genuine Hotels.com guest review
1 night romance trip Aug 15, 2014
kevin
US
5.0 / 5Outstanding
"Awesome place to stay!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
This was a great place to stay. I was very pleased with the hotel in every way. It was beautiful, well kept, very clean, elegant and interesting decor. The rooms were comfortable and had everything I needed. I would definately stay here again.
Genuine Hotels.com guest review
1 night trip with friends Aug 2, 2014
Trisha
US
5.0 / 5Outstanding
"Beautiful hotel, great service!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
The title says it all. If I want a hotel near Dallas, I know where to go!
Genuine Hotels.com guest review
1 night trip Aug 1, 2014
Nicklas
US
5.0 / 5Outstanding
"Visiting the grand children"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Friendly staff, really nice hotel, got lost only once, (place is big)
Genuine Expedia guest review
Other trip Aug 5, 2014
Sandra
US
4.0 / 5Excellent
"Surprisingly good!"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Clean, comfortable, updated hotel. Restful stay. Easy parking.
Genuine Hotels.com guest review
3 night business trip Jul 23, 2014
A Traveler
US
4.0 / 5Excellent
"Feels Like Home"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
There iso something to be said about the feel of this hotel. Memories of visiting my grandparents place with a professional and attentive staff that makes this a stay to remember. I must say they rate amongst the top in way of guest relations and customer service. It was pleasing to hear the words yes and the effort put forth to ensure an excellent stay in their care really shine through, I would recommend this hotel to family and friends without a doubt and can rest assured that they will be well taken care of. My hats off to the staff of the Crowne Plaza in Addison near the Galleria.
Genuine Expedia guest review
Other trip Jul 22, 2014
Robert
US
5.0 / 5Outstanding
"Great Hotel & Price"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Check in took a bit longer than usual but the hotel far exceeded expectations especially for the price. Extremely nice in the rooms as well as all of the common areas. Very clean & comfortable.
Genuine Expedia guest review
Other trip Jul 21, 2014
A Traveler
US
4.0 / 5Excellent
"Nice and Quiet"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
This was my second stay. Front desk attendant was very helpful. My first time staying the front desk attendant didn't tell me about amenities just handed me a room key. I will return.
Genuine Expedia guest review
Other trip Jul 21, 2014
Ccr
US
3.0 / 5Good
"Decent hotel"
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
I've stayed in most hotels in the area, paid more for this hotel but not worth it. Took me 10 minutes to find my room, even someone passing me in hall commented, "it's confusing, isn't it." Room service not great, he suggested that I order food to save money. Frustrating to explain my reasoning after finally getting my 2 yr old to sleep! People talking in hall woke me around 1am & could hear people walking above me. Bed was very comfortable & nice, updated room. My son wanted to take bath & had to scrub grime off bathtub (could feel it with my hand).
Genuine Expedia guest review
Other trip Jul 19, 2014
amber
US
3.0 / 5Good
"Nice hotel. Close to stores & restaurants"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Ok hotel. Nothing fancy but good for business travel
Genuine Expedia guest review
Other trip Jul 2, 2014
mike
US
5.0 / 5Outstanding
"Great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Enjoyed it very much
Genuine Hotels.com guest review
1 night business trip Jun 12, 2014
A Traveler
US
4.0 / 5Excellent
"Nice hotel, but confusing layout. Expensive food"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
I was in room 3118 and, while a very nice room, kept getting lost as there's not a real organization as to how they have the rooms laid out. Found 3 elevators, but the one to the lobby was clear across the entire hotel, so a good 15 minute walk (with luggage not on wheels). VERY clean. Did NOT like the soap (smelled like lemon), hated the shampoo/conditioner (made my hair stink so bad I had to go buy shampoo & rewash it.. it was nasty & made my hair feel slimy). And forget about breakfast. They have a very nice "restaurant" with a breakfast buffet, but don't tell you that it's $16/person until they bring you a bill. So breakfast for the 2 of us cost more than dinner did that night, and all I had was a bowl of cantaloupe & honeydew and 2 slices of bacon. The biggest complaint is a personal one, though.. the bed. I hated the almost-plastic feel of the sheets and the bed was harder than concrete. I woke up the next morning aching in my hip & shoulder from the non-giving bed. On the plus side, huge towels and LOTS of them! That was a good thing, even if one of the "clean" towels I had pulled out of the drawer still had makeup on it...
Genuine Hotels.com guest review
1 night trip Jun 13, 2014
A Traveler
US
4.0 / 5Excellent
"Good stay no issues"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Was in Dallas for 3 days, good service, friendly staff, large rooms.
Genuine Hotels.com guest review
3 night business trip May 26, 2014
Michael
US
5.0 / 5Outstanding
"Buying"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Most excellent!
Genuine Hotels.com guest review
1 night trip May 23, 2014
J
US
4.0 / 5Excellent
"Excellent locations"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Was perfect for stopover..even during final foul basketball. .was quiet clean.and comfortable.a little pricey for breakfast for The choice offered but dinner was excellent.
Genuine Expedia guest review
Other trip Apr 9, 2014
diannea
US
1.0 / 5Poor
"Never staying again"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    2.0
They gave me the wrong room and wouldnt let me switch rooms, and the room i stayed in had black mold like spots scattered across the ceiling
Genuine Hotels.com guest review
1 night trip with friends Apr 5, 2014
Harrison
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
very good
Genuine Hotels.com guest review
2 night trip Mar 28, 2014
spencer
US
5.0 / 5Outstanding
"Nice hotel!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This was a quick, one night business trip and the hotel was great for me. My flight came in early, and the very nice lady at the front desk let me have a 1-1/2 hour early check in. The staff were all very helpful...when I was looking for the gym, a nice gentleman didn't just point me in the right direction, but actually walked me over there so I didn't get lost. I would have liked to spend more time at the hotel, but it was such a quick trip...I will be sure to come back and stay there next time I am in town!
Genuine Expedia guest review
Other trip Mar 27, 2014
Sherry
US
2.0 / 5Fair
"Not worth it"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Staff fine. Restaurant inside, worst food ever and they came out with wrong food and wrong check. The am servers good. So loud. Had a room looking over pool. Didn't go to sleep till after midnight. Can hear everything from the door. The shower head was broke too.
Genuine Expedia guest review
Other trip Mar 15, 2014
darra
US
5.0 / 5Outstanding
"Nice Location Near Galleria"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Had booked the wrong Crowne Plaza (in downtown Dallas) on accident. Both facilities along with Expedia made every effort to get me over to the other hotel (in Addison) as quickly as possible. Staff at both facilities were extremely helpful and thankful for my business. The hotel was very clean and comfortable. If there was any downside it was the size of the rooms. They are definitely on the small side compared to other hotels of the same (and even cheaper) price range. Otherwise it was a great experience.
Genuine Expedia guest review
Other trip Mar 10, 2014
SCHMEGGA
US
4.0 / 5Excellent
"635 construction- and Crowne construction"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
I think this was a good choice for hotels in the area- but not the best at the moment. I think the are under construction just as 635 is under construction. Was given directions from front desk to business center that were incorrect. Business center was down and not working - also 80 degrees in business center. Then I was given directions to a FedEx Kinkos that was not the closest one... front desk said they would call me back when I had called down with an iquiry and no one did. Silver lining: Food and service from both the bar and room service were FABULOUS. I would stay here again so long as they keep the lower rates due to construction, but its not a true Crowne.
Genuine Expedia guest review
Other trip Jan 23, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great hotel, with friendly staff. Beds could be more comfortable and use an extra blanket.
Genuine Hotels.com guest review
1 night trip Jan 18, 2014
Xica
US
4.0 / 5Excellent
"Great location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Good location close to a huge variety of restaurants and in good highway access.
Genuine Expedia guest review
Other trip Jan 13, 2014
Derick
US
4.0 / 5Excellent
"Addison area hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
It was a nice stay and clean especially with latest remodel, however, bed was too soft and cushy for my husband.
Genuine Expedia guest review
Other trip Nov 7, 2013
Dallas traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews