All hotels in Addison, Texas, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here
14315 Midway Rd, Addison, TX, 75001, United States of America, ‏‎800-491-6126
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
Hotels.com reviewsTripAdvisor reviews
4.2 / 5Excellent

Score breakdown (from 362 reviews)

Average rating for:

  • Cleanliness
    4.4
  • Service
    4.2
  • Comfort
    4.3
  • Condition
    4.1
  • Neighborhood
    4.4
3.0 / 5Good
The stay was excellent. The deposit was more than hotels.com had on the site. The hallway smelled of sewage..
Genuine Hotels.com guest review
1 night romance trip Jul 29, 2015
A Traveler
US
5.0 / 5Outstanding
"a great surprise"
fantastic, we left a horrible hotel the same day and this was a welcoming good surprise for us.
Genuine Hotels.com guest review
1 night family trip Aug 8, 2015
Joel
US
4.0 / 5Excellent
It was a really nice hotel for the family the pool was really clean and good menu at the restaurant i would come back in a future
Genuine Expedia guest review
Other trip Aug 11, 2015
lucio
US
4.0 / 5Excellent
Room was clean but there was some problem with the A/C, the temp did not get above 82 no matter how we set it. Staff was helpful and courteous. Only stayed one night so not worth complaining. The breakfast buffet had a lot of fruit choices but had a limited selection of breakfast items.
Genuine Hotels.com guest review
1 night family trip Jul 29, 2015
Merry
US
3.0 / 5Good
In town for business, great central location . Older property but still nice
Genuine Expedia guest review
Other trip Aug 6, 2015
A Traveler
US
4.0 / 5Excellent
"Close to Galleria"
Front desk and restaurant carry out staff very nice
Genuine Expedia guest review
Other trip Aug 5, 2015
A Traveler
US
5.0 / 5Outstanding
This hotel was surprisingly nice for the price I paid. Would definitely stay here again!
Genuine Expedia guest review
Other trip Aug 2, 2015
Dawn
US
4.0 / 5Excellent
"Good"
Hotel was good. Breakfast was too pricey. Overall nice place in a good location.
Genuine Hotels.com guest review
1 night family trip Jul 29, 2015
A Traveler
US
3.0 / 5Good
untrained staff and some that don't speak English, very frustrating.
Genuine Expedia guest review
Other trip Jul 31, 2015
A Traveler
US
4.0 / 5Excellent
We had a room closest to the elevators and it was just very loud all night. Other than that it was lovely.
Genuine Hotels.com guest review
1 night family trip Jul 23, 2015
A Traveler
US
3.0 / 5Good
"Staff was rude checking in"
Booked through hotels.com and booked a deluxe room when we arrived we were only given a standard room and I showed the confirmation to the employee and he did nothing to help
Genuine Hotels.com guest review
1 night family trip Jul 25, 2015
Randy
US
4.0 / 5Excellent
"Decent stay for the value"
Pleasant surprise here. Self parking a breeze, check in easy, elevator rapid, room adequately spacious, bathroom fully operation, curtain on tub, window hvac, TV good, free wifi, bar good, surrounding area accommodating for food/drink/entertainment. I would stay here again if discounts were offered!
Genuine Hotels.com guest review
1 night business trip Jul 21, 2015
Carlos
US
4.0 / 5Excellent
"Okay in every way"
To sum up this hotel, it was okay. Nothing was great. Nothing was bad. The common areas are nice, but nothing special. The room was spacious and comfortable, but could have used a bit of a refresh. Some of the decor was beginning to show its age. Best part of the stay was the Concierge / Shuttle Driver. He was a super positive individual who listens to Charlie Parker as he takes you around. The worst part was the breakfast buffet. The food was tasty and there was a wide selection of breakfast, but it wasn't worth the $17 charge. Also, water bottles from the convenience market were almost $3 ea. Would have liked to have seen complimentary coffee in the am, but that was a few bucks a cup. However there was a small coffee maker in the room for 2 cups per day without an extra charge.
Genuine Expedia guest review
Other trip Jul 11, 2015
Art
US
3.0 / 5Good
"Nice place, difficult service"
Nice place, very convenient location. when I booked my hotel room I paid extra for breakfast for 2. I had to pay more when I was redeeming my breakfast. An employee said I had only purchased breakfast for 1 when it clearly states on my email BREAKFAST FOR 2. It has been several days and I have still not heard from their accounting department to get my reimbursement. I would have given a better rating but getting a small reimbursement shouldn't take this long.
Genuine Hotels.com guest review
1 night business trip Jul 2, 2015
A Traveler
US
5.0 / 5Outstanding
"Had a wonderful time!"
Took my daughter on a one-night "mini vacation" to see Kaboomtown in Addison. Spent all day at the pool, then it was a decent walking distance to an intersection where we had a great view of the fireworks. Highly recommend this hotel, the pool/hot tub were lovely (although the "bubbles" on the hot tub were out of order). Room was clean and bed very comfy. Staff very helpful and breakfast was delicious and had lots of variety. Limited restaurant choices without driving or taking a fairly serious walk, though.
Genuine Hotels.com guest review
1 night family trip Jul 3, 2015
Kathryn
US
5.0 / 5Outstanding
"Pleasant experience."
I moved my daughter to the area and after a day of driving and moving her things in, we were exhausted and needed a comfortable place to stay and rest up for the next day of unpacking. The staff was friendly and the accomodations were clean. I would stay here again
Genuine Hotels.com guest review
1 night family trip Jul 2, 2015
ELAINE
US
5.0 / 5Outstanding
"Nice hotel"
Good hotel
Genuine Hotels.com guest review
1 night family trip Jul 3, 2015
A Traveler
US
4.0 / 5Excellent
"Enjoyed our stay"
Minor issue during check-in, but other than that everything was as expected.
Genuine Expedia guest review
Other trip Jul 3, 2015
A Traveler
US
5.0 / 5Outstanding
"Nice hotel with great service"
The room was super nice, and I could also enjoy the pool, which was well kept with a hot bath for relaxing. I would come back again. I totally recommend you this hotel.
Genuine Hotels.com guest review
1 night business trip Jun 20, 2015
PABLO
US
4.0 / 5Excellent
"Overall, a good experience."
The only issue we had during our 3-night stay was the noise from the hall from late-night partiers.
Genuine Hotels.com guest review
4 night family trip Jun 19, 2015
Madelyn
US
4.0 / 5Excellent
Our stay was excellent we enjoyed it very much. Nice little get away from Fort Worth. My only complaint is the shower curtain smelled mildewed.
Genuine Hotels.com guest review
1 night romance trip Jun 27, 2015
Mia
US
4.0 / 5Excellent
"Great property for business trip or family weekend"
Hotel was nice - we were in town for a football tourney so we didn't visit the bar, etc. but it looked nice and quite a few business travelers were at the bar when we checked in, looked like a decent social scene. :) Hotel offers covered parking too (the spots are tight, but we always found a spot!). Front desk very personable, room service guys were nice too- menu was a bit limited on options, but it was all very tasty and we received it promptly. Older property, but was recently renovated. I mention the age only bc it matters to some. We were very pleased with the property, it was VERY CLEAN and well decorated, etc. We were pleased to find the reduced price on hotels.com. A few extra tips: IF ON A BUSINESS TRIP, this area hosts many extended stay hotels for competitive prices (we almost stayed at Homewood Suites - a recently renovated, apartment style property, but they were full.) in addition the area hosts TONS of restaurants and fun eateries- but if you're looking for fast food, you'll need to drive out of this business district to get em - probably 8-10 minutes? Overall, we would probably return - it was close to all we needed, safe business district, and traffic wasn't bad.
Genuine Hotels.com guest review
2 night family trip Jun 25, 2015
Brandi
US
5.0 / 5Outstanding
"The best"
Very relaxing
Genuine Hotels.com guest review
2 night family trip Jun 19, 2015
A Traveler
US
5.0 / 5Outstanding
Friendly staff, clean rooms
Genuine Hotels.com guest review
1 night romance trip Jun 20, 2015
paulina
US
5.0 / 5Outstanding
"Great Service"
It was an excellent stay. Will definitely book a room here on my next trip
Genuine Hotels.com guest review
1 night romance trip Feb 14, 2015
A Traveler
US
5.0 / 5Outstanding
"Second time here and I love it"
I love how the pool was right outside my room and easy access to parking garage as well
Genuine Expedia guest review
Other trip Jun 26, 2015
Robert
US
5.0 / 5Outstanding
"Clean and Comfortable in Dallas"
I loved this hotel. The front desk staff went out of their way to be helpful and the room was clean and comfortable. There is a full-service restaurant on site and it's close to other restaurants. There is a weight room and an aerobics activity room. The breakfast buffet included hot and cold items-- more than enough breakfast.
Genuine Hotels.com guest review
1 night family trip Jun 20, 2015
Elizabeth
US
5.0 / 5Outstanding
It was very clean, i enjoyed my stay.
Genuine Hotels.com guest review
2 night family trip Jun 19, 2015
A Traveler
US
5.0 / 5Outstanding
"I'll come back"
Nice
Genuine Hotels.com guest review
1 night family trip Jun 20, 2015
Ramone
US
4.0 / 5Excellent
"Fun time"
The food on the buffet wasn't all that great. The front desk service people seemed like you were bothering them when we checked in. It was noisy being right above the pool and other guests were very noisy late at night. The pool was great.
Genuine Hotels.com guest review
2 night family trip Jun 19, 2015
A Traveler
US
5.0 / 5Outstanding
"Nice remodeling"
Up to date rooms, nice swimming pool, and good breakfast
Genuine Expedia guest review
Other trip Jun 22, 2015
CW
US
2.0 / 5Fair
"Dated, musky, hotel with dirty room carpet..."
The 70's called and said they want their style back.... Musky smell permeates through the hall ways and the popcorn ceilings have seen better days.....will not be staying here again....
Genuine Hotels.com guest review
3 night family trip Jun 11, 2015
Carlos C.
US
2.0 / 5Fair
"Disappointing"
Very confusing layout of hotel. Shower did not work. Room cleaning very slow. Will not stay here again.
Genuine Expedia guest review
Other trip Jun 19, 2015
A Traveler
US
4.0 / 5Excellent
There happened to be a group of teens living in the hotel. We suffered a night of noise. I tried to call the front desk but no one pick up. Overall, the staying is fine and rhe staffs are pretty nice!
Genuine Expedia guest review
Response by Crowne Plaza Hotel Dallas Near Galleria-Addison
Thank you so much for staying with us. I do apologize that you were disturbed by others in the hotel and that you were not able to get through to the front desk. This is definitely not our standards nor acceptable and we will address with our team. Thank you, Kellea Collier Director of Operations
Other trip Jun 5, 2015
Vivi
US
5.0 / 5Outstanding
"couples weekend retreat"
Inside of hotel is waaaaaay more elegant than outside. Room was amazing. Perfect for a couple trying to get away from the kidddos
Genuine Hotels.com guest review
Response by Crowne Plaza Hotel Dallas Near Galleria-Addison
Dear Tiffany, I am delighted to hear that your weekend retreat was a success! We look forward to having you as our guest for your next get-a-way weekend! Warmest Regards, Kellea Collier Director of Operations
2 night romance trip May 29, 2015
Tiffany
US
5.0 / 5Outstanding
"Great"
It's ok
Genuine Hotels.com guest review
Response by Crowne Plaza Hotel Dallas Near Galleria-Addison
Dear miguel, Thank you for staying with us! See you again soon. Warmest Regards, Kellea Collier Director of Operations
2 night family trip May 29, 2015
miguel
US
4.0 / 5Excellent
"Almost Perfect"
Everything was very nice. The desk personnel cheerfully honored a last minute request to change our accommodations. The room was pleasant, clean, and comfortable. The location was perfect for our needs. Access to the hotel and parking was more than adequate. The only problem was that the bathtub was slippery. I had to lay towels on the bottom to keep from slipping during my shower.
Genuine Expedia guest review
Other trip Jun 1, 2015
Lee
US
2.0 / 5Fair
"Old and good priced"
Very old building, inconvenient lobby, huge long hallways with only 1 elevator in a building, took us 10 min to walk into our room. Bed was comfortable, air / heating system work very well. Hotel did not supply enough soaps. No complementary coffee and Hotel offers only buffet breakfast.
Genuine Expedia guest review
Other trip May 30, 2015
A Traveler
US
5.0 / 5Outstanding
"May stay in Dallas"
Wonderful...
Genuine Hotels.com guest review
3 night business trip May 22, 2015
Anthony C
US
5.0 / 5Outstanding
"Very nice, if a little far-flung"
Over all, we had a very nice stay. Hotel was fairly busy due to the holiday weekend, and lots of people taking advantage of the weekend promo. so it took a while to get checked in and out. Other than that, I hardly noticed how full it was. The king bed room was very spacious; the bathroom was clean, and the shower pressure was fantastic (a deal-breaker for me); the fluffy white bathrobe was definitely a nice touch. On the down side: We are not from the Dallas area, so when we were looking for a brunch spot, we asked the staff for recommendations. They were unable to help; in fact, the young lady at the desk - bless her heart - wasn't even sure what "brunch" is. We ended up finding a great place in mid-town (Bread Winners Cafe - delicious!!), but it was a little disappointing that she wasn't up on her local knowledge. I realise Google exists for a reason, but I always find it helpful to get an opinion from a live, local person about where to go for food, entertainment, etc... For this reason, I rated the staff 4/5. Other than that, they were extremely courteous and attentive. The fire alarm sounded at around 7am on Saturday, forcing a complete evacuation of the hotel. This was unfortunate, but I suppose it happens. Beyond those two things, we had a great weekend. For anyone planning a last-minute getaway, I recommend this place highly. I have had very pleasant stays at Crowne Plaza in the past, and this was no exception...a near 4-star stay for a very reasonable price!!
Genuine Expedia guest review
Other trip May 29, 2015
Billy-Reilly
US
3.0 / 5Good
"Better than last time"
Room was quiet and clean.We like the neighborhood.Much better that the last time we stayed here.
Genuine Hotels.com guest review
1 night romance trip May 23, 2015
A Traveler
US
5.0 / 5Outstanding
"Excellent!"
Booked the room to get away for a bit, very clean and comfty beds. Close to Great shopping and eating. Will definitely stay again.
Genuine Expedia guest review
Other trip May 25, 2015
Angel&James
US
5.0 / 5Outstanding
"TX Traveler"
Nice property. When in the area I would stay again.
Genuine Hotels.com guest review
1 night business trip May 19, 2015
A Traveler
US
5.0 / 5Outstanding
"Nice hotel"
Pretty nice hotel I recommend this hotel to anyone very convenient
Genuine Expedia guest review
Other trip May 22, 2015
RS
US
4.0 / 5Excellent
"Roomy hotel"
It was very comfortable and the food in the restaurant was awesome
Genuine Expedia guest review
Other trip May 20, 2015
Sarah
US
5.0 / 5Outstanding
":)"
Our stay was great! That's all that needs to be said!
Genuine Hotels.com guest review
2 night family trip May 15, 2015
A Traveler
US
5.0 / 5Outstanding
"Great hotel!!"
This hotel had a very fast check in! Beautiful lobby. Great location, plenty of different food and bars to choosed from. Stayed at this hotel because had a friend come in from Michigan for a visit and she loved it!
Genuine Expedia guest review
Other trip May 18, 2015
Christal J
US
5.0 / 5Outstanding
"Great price for quality"
The hotel was very nice. I couldn't beat the price I paid for the night. I loved the amenities.
Genuine Expedia guest review
Other trip May 18, 2015
Sam
US
3.0 / 5Good
It was good. Wife fell on slippery restroom floor. Broke her finger. Location was good. Rooms were clean. Cleaning personal were freindly. Pool and spa were very clean
Genuine Expedia guest review
Other trip May 17, 2015
Robert
US
4.0 / 5Excellent
"It's The Little Things"
The good: Rooms are comfortable and clean. The bad: The hotel is loud from housekeeping that lets doors slam up and down the hall while cleaning. Shower drain didn't so I had to stand in dirty water.
Genuine Hotels.com guest review
1 night business trip May 2, 2015
Walter
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews