Had a great stay at this nice hotel in a pretty neighborhood in SW Portland. The staff was wonderful and friendly. The place was fully booked and we had a reservation for a king size room, so when we checked in they didn't have a regular king room available, so they upgraded us to a king suite with a huge Jacuzzi tub in the bathroom. Our room had two […] rooms, with a living rm with a couch and flat screen TV & little kitchen. With a separate bedroom with a king size bed. The bed was very comfortable and each room had sliding glass doors opening onto a balcony. Would definitely stay here again, though the room was a tad dated in decor, it was still a wonderful room and didn't bother us one bit. The room was very clean and comforatable Read moreGenuine Hotels.com guest review
"Could've been better"
Very nice front desk staff. Housekeeping did poor job of making bed then did not restock ANY towels, left some cleaning supplies in room and didn't restock some soap products.Genuine Hotels.com guest review
"Has any of the staff worked at a hotel before?"
Disappointing. This used to be a nice hotel, not any more. There was mildew all over the ceiling by the door which didn't open unless you pulled extremely hard. The ad said there was a sauna but there was not. The staff took forever to check us in and double charged my card before I even checked out. I doubt that anyone there has ever worked in the […] hotel industry before. Read moreGenuine Hotels.com guest review
"Seems nice, but it was awful"
Shower head was way too low. I'm 5'6 and had to crouch down to put my head under the shower head! It was awful for my 6'1 husband! The hotel was also outdated. The room was awfully laid out: the tv was parallel with bed, so you had to lay across the middle of the bed to watch it without getting a crick in your neck. It was also very loud - thin walls. […] The housekeeping sounded like they were slamming everything at 8 in the morning. Won't be staying there again. Read moreGenuine Hotels.com guest review
Pool was broken and that is what my daughter was excited for.Genuine Hotels.com guest review
"Ok but not at that price"
The hotel was starting to look worn, carpet etc. The staff was helpfull but preoccupied, no breakfast, The pool was out of order - no heater. Great location but entrence was not clearly marked.Genuine Hotels.com guest review
"Very welcoming and relaxing."
The area is really nice. Great location to multiple things.Genuine Hotels.com guest review
"Slow death by sleeper sofa"
This hotel is great, sadly I have a few complaints. Breakfast is not complementary but can be purchased for $15.95 per person, a little steep for a continental breakfast. There was no refrigerator in the room, which was odd. I've rarely seen a 'hotel' without this amenity. When reserving, I said we had two adults and two kids. They put us in a king […] room with a sleeper sofa, which may have been fine had the sleeper sofa mattress been in good shape. Soooo old and uncomfortable. Thankfully, my husband took one for the team and braved the horrid mattress, and woke with minamal bruising from the barely concealed springs.On the plus side, great rate and location and a beautiful hotel overall, very clean and classy. Read moreGenuine Hotels.com guest review
"I'd return if rates on sale"
Pool was under repair and there was no inclusive breakfast, surprising for the price. It was clean, and the staff were exceptionally helpful and pleasant to work with.Genuine Hotels.com guest review
"Great location for an excellent price"
We were in town for a funeral. It was easy to book the majority of the family at this hotel coming into town. Convenient access to I5 and Hwy 217. Very friendly staff--especially upon entering the hotel at the check-in desk.Genuine Hotels.com guest review
"Ok but no sauna"
The sauna will be closed until November and we only picked this place for the sauna. It was a bit of a bummer but had a nice time after all. Breakfast buffet was yummy and hot.Genuine Hotels.com guest review
Staff (check in counter, bartender, maid) were very friendly and helpfu! We were disappointed that the restaurant was closed down, but the food at the bar was good.Genuine Hotels.com guest review
"medium well stay"
The hotel was under construction in the hall so that was out of my expectation. Besides that the room and location are good.Genuine Hotels.com guest review
"Overnight business stay"
I have stayed at this hotel before and the staff has always been friendly. Location is good for getting to some major freeways. My only complaint is the slider door to the small balcony did not want to lock and took some force to make it happen. Even after getting it closed it did not stop the weather or noise like it should.Genuine Hotels.com guest review
"Lake Oswego, OR"
Hotel is in very good condition and staff was extremely friendly and personable. Several great restaurants in walking distance make it very convenient. Also located in a very nice part of town making it feel very safe.Genuine Hotels.com guest review
"Good hotel at a good price"
It was a two night stay. The hotel was about to be renovated. The desk clerk acted as if he didn't have the reserved room, then confessed that it was a joke. He said he'd used the joke a number of times. I asked if Oregon is a concealed carry state. He didn't seem to think that was funny. I'm not really objecting to the joke, but it might not be a very […] good idea for some people. The room was great, and the price was right. Everything worked. We'll be back if my kids don't move in the next year. Read moreGenuine Hotels.com guest review
"Great hotel option."
Clean, comfortable with full amenities like room service.Genuine Hotels.com guest review
We booked on hotels.com we were greated with no hassles. The motel was very nice and will stay there againGenuine Hotels.com guest review
Very comfortable room. Great locationGenuine Hotels.com guest review
very enjoyable hotel. Stragelically located.Genuine Hotels.com guest review
Very close to the freeway and has easy access. Walking distance to a couple restaurants.Genuine Hotels.com guest review
"Nice Crowne Plaza"
The room and hotel are beautiful. HOWEVER, the moment I walked into the bathroom I was confronted with a strong smell of mold. Whatever they did to remodel or recondition, they did not remediate the mold. Carpets are beautiful, paint is beautiful, furniture and bed beautiful - but the mold smell! Also, it was difficult to find the entrance into the […] hotel. And the coke machine on floor 4 was out of order but the ice worked. The coke machine on the 3rd floor worked but the ice was out. Otherwise, my stay was quiet and comfortable. Read moreGenuine Hotels.com guest review
"Nice Stay and Quiet"
The hotel is older but newly remodeled in a nice area of town.Genuine Hotels.com guest review
"Crown Plaza Lake Oswego"
Hotel awkward to find from freeway, as was entrance....wandered around various restaurant parking lots...you can see hotel but can't get to it! Signage would help for those who have never been there before. Hotel room very comfortable but sprayed with some sort of "smell good" product that irritates allergies. Hotel staff VERY nice, welcoming and h […] elpful. Read moreGenuine Hotels.com guest review
"Have stayed at this hotel many times"
We visit Lake Oswego several times a year, and have stayed at the Crowne Plaza many times. It has all the features that make for a comfortable stay, comfy beds, helpful staff. This most recent stay was very quiet, there didn't appear to be many people staying at the hotel, but that was just my observation. The rooms need to be refurbished, especially […] the bathrooms. The wall paper is worn in places and there was a crack in the bathroom sink. These things don't really interfere with comfort but do make for a shabby impression. But we had a comfortable stay, it was very quiet and the young woman at the front desk was welcoming. It's a good value and just needs some sprucing up. Read moreGenuine Expedia guest review
"Disapointed in Oregon"
This was one for the books. First night they rented the room we were in again, so we had an unannounced gust show up in our room. Then we followed the Green Laundry card and we did not get towels for two days (we spent 3 nights), the bath tub drain was not draining properly (yes standing in water up to you ankles), asked twice before it was fixed (did […] I tell you we were there only 3 nights), and we found items in the room that should have been caught by the cleaning staff (half bottle of white wine and men's boxer shorts in their purchased warping were the highlights). Then when that was all discussed with the Hotel Staff, they opened a Rewards account and placed points in it. That felt like they thought we were looking for something for free, all we wanted was a reasonable price room (it was) with a safe and uneventful stay (it was not). Read moreGenuine Hotels.com guest review
No fridge in room. Lousy channel selection. Poor TV reception. Spotty wifi.Genuine Hotels.com guest review
"Great facility and staff"
Great location right off the freeway. Close to town but no downtown hotel problems. I'll certainly stay here again.Genuine Hotels.com guest review
"Very comfortable bed!"
1st room given was just above hotel AC compressor and had a wasp nest on the balcony - we asked for another room which was great. Higher and away from the AC it was quiet and the bed was very comfortable. Room was clean and service was great by all hotel staff. Highly recommend for a good nights sleep.Genuine Hotels.com guest review
"Convenient, comfortable, clean, courteous"
Close to the freeway for easy access with a nice selection of restaurants within walking distance. The staff was courteous and accomodating. The hotel is clean and up-to-date. I've stayed here before and it is always a pleasant experience.Genuine Hotels.com guest review
"Nice hotel for business stay."
Spent 2 nights for business. Single king room was great with couch and desk. Desk staff ran off map of how to get to my meeting as I had left mine at home. They also called within a short time of check in to make sure I was satisfied with my room. No one has ever done that!Genuine Expedia guest review
we'll returnGenuine Hotels.com guest review
"Great place to stay, beautiful Hotel."
We were visiting the Vineyards, and it was a perfect location to drive to the vineyards, the area was very pretty. The Hotel was really nice inside and clean. Out Room was great. The Service could have been better. The Fornt Desk people seemed to have checked out a few times, I had a question and waited forever and no one ever came around, 2 staff walked […] by very slowly and said someone would be there to help me...but no one came, a guest answered my question. It was a 50/50 at the desk some people were nice and helpful, and some were not at all. The Bartender had much attitude and drinks could have been better. The Restaurant service was poor, we had breakfast and it took forever, and the waitress could have been much better. Read moreGenuine Hotels.com guest review
We enjoyed the facility and hospitality, ease of parking. We did not opt for an included continental breakfast so no comment as to that option, their menu in the lobby looked appealing.Genuine Hotels.com guest review
"Worth the stay"
Free parking was nice. Only a few minutes to downtown Portland. In house restaurant was a little pricey - continental breakfast was not included and was $13.95 per person. Nice pool and fitness center. Overall, though, I would stay here again.Genuine Hotels.com guest review
This is a nice quiet hotel. We were there during the week so unsure if it is busier or louder during the weekend. The rooms are decent sized and what I expected. The pool was small but the kids seemed to enjoy it. I'd probably stay here again.Genuine Expedia guest review
"Great place to stay"
I really enjoyed my room, the breakfasts buffet, the location. The staff was friendly. I definately will be back,Genuine Hotels.com guest review
Had an unfortunate stay somewhere else the previous night, but this made up for it. Totally enjoyed ourselves in a lovely room, conveniently located. Staff was terrific.Genuine Hotels.com guest review
"Beautiful surroundings, wonderful staff"
Great staff at reception desk and in general. Parking lot is in a beautiful wooded area and within a two-minute walk from two good restaurants/bars. Room was comfortable and fairly spacious. Had trouble with telephone voice recording system and the handyman came right away and fixed it by reprogramming it. Staff at hotel's breakfast restaurant were […] equally friendly and service orientated. Read moreGenuine Expedia guest review
"A bit out of the way but worth it"
Comfort and nice restaurantGenuine Hotels.com guest review
"Nice surrounding neighborhood"
This was our second time at this hotel and again the staff was so friendly. They all had smiles on their faces everytime we walked through the door. I took daily walks from the hotel and couldn't ask for a prettier neighborhood. The beautiful LDS temple is right up the road and there are many wonderful restaurants surrounding the hotel and very easy […] to hop on highway 5 north to Portland! Read moreGenuine Expedia guest review
"Good place to stay"
This hotel is a nice place to stay. We did not visit anywhere but our room (ie restaurant, pool, workout room etc.) so I can't comment on those. Our room was nice, clean, and taken care of everyday. I agree to an extent with other reviews about the hotel showing age. There are signs that repairs had been made in our room. NOTHING that would suggest […] the hotel is in disrepair or "to old" to be a nice place. I had an check-in experience that was less that happy. The man checking us had a name badge on indicating that he was the FRONT DESK SUPERVISOR. I feel he could have more customer relations training. There was NO "welcome to our hotel", NO "thank you for staying with us or choosing our hotel". When he verified that we had a room with 1 bed, (just to clarify I said) "Yes, 1 bed with a pull out couch?" and I got a look and a sigh that said to me "DUH!!!" but no comment back from him. To EVERYONE ELSE that worked at the Front Desk, They were ALL very kind and had smiles or hello's when we walked past. The hotel is in a good locaton, with places to eat and see close by. The only reason I would not go back is it is not close to my family members that we were visiting. Read moreGenuine Hotels.com guest review
"The only hotel available"
Don't ever try to book a room, in the summer in Portland, on short notice. The Crowne Plaza was old, dingy, and unkept. The carpet was disgusting showcasing several stains. Our room didn't have a catalog of services & room service offerings. When I asked at the front desk, they could find one. I will never stay there again.Genuine Expedia guest review
"Nice hotel! Has a restaurant and lounge."
This hotel has the feel of upper class hotels. Nice and quiet! Friendly staff. Great breakfast buffet.Genuine Expedia guest review
Will not stay here again and I paid a cheaper Expedia price. I would be extremely disappointed if I had paid their regular price. My mom had a handicap assessible room. They did not clean either of our rooms on one of the days. The roll away bed we got had stains all over the blanket. When we checked out, they tried to charge us $4 for water we didn't […] drink on the day they didn't even come to clean our rooms. The walls are thin and we were woken up to a couple fighting. No laundry facilities. Never staying here again. Yuk!!! Read moreGenuine Expedia guest review
"Good location but did have some street noise"
Girl's softball teams staying during same time frame. Noisy and crowded. Did not bother with breakfast as there were so many people, (players). Hotel did not seem too interested in us as customers when they realized we were booked through Expedia. Gave us a noisy but comfortable room just above pool area. Windows did not have adequate sound proofing […] as people in pool area were screaming until pool closed at 10PM. (very loud ) Would not recommend and will not use again. Read moreGenuine Expedia guest review
"Nice Location - Lake Oswego"
Was disappointed - I do not like to see linens outside of doors - 3 rooms of them in the hall on the way to my room - Still there in the morning...Genuine Hotels.com guest review
"Lake Oswego crowne hotel"
Great service clean room s loved the balcony deck. Will stay here againGenuine Hotels.com guest review
"Nice hotel, close to my conference."
I stay here whenever I'm in town to attend meetings at the Oregon Medical Association office building. It's quiet and comfortable.Genuine Expedia guest review
I was told that the Crowne Plaza was a nice hotel, but was amazed by how dingy it was. It looks like it hasn't been updated for years and years. Also, I was woken up at 4:30 in the morning due to someone unloading boxes of restaurant supplies below my window (which was closed) for their restaurant. I did call the front desk to complain. The hotel staff […] did give me a voucher for a free breakfast, which was nice of them. However, unfortunately, I had an early morning meeting so I didn't have time to enjoy. I think I will go elsewhere next time. Read moreGenuine Expedia guest review
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