"not aging gracefully"
Big disappointment. Unworkable as a business hotel. The good: - roof does not leak - bed is comfortable Bad: - a/c is noisy and cannot control temperature. - the whole hotel, needs a renovation - understaffed, wait times for front desk, room service and engineering were way too long - tv reception was unacceptable - room service menu was so stained, […] I could not summon the courage to order even considering the price, it is not worth it. Read moreGenuine Expedia guest review
In its prime this was probably a happening place. Today it is tired. The lobby is dated, the decor is old, it just needs some TLC. It was clean and adequate. Not much more. Two issues. The air conditioner sounded like a Boeing 737. We had to turn it off. No complimentary breakfast. I'm a no return guy.Genuine Hotels.com guest review
"Good Location, close to restaurants and gas."
Room was great but the breakfast buffet was awful. The scrambled eggs were stone cold and probably not legal to serve in this condition. I'll probably stay across the street at the Phoenix Inn next time. They have a free breakfast and the rooms are similar.Genuine Expedia guest review
"A Quick Stay"
The building was nice. Elevator looking over the seating area was unique. The room itself was pleasing to the eye, clean and the bed was comfortable. I would love to stay here again.Genuine Hotels.com guest review
We were disappointed in the pool. The pictures make it look like it is a big pool. This was the main reason I booked at this hotel. The pool is tiny and not good for laps. Other than that the hotel was fine.Genuine Hotels.com guest review
"Clean hotel. Nice hotel."
This is a nice, clean hotel. Unfortunately we got stuck in a room with the balcony overlooking the loud and stinky exhaust vents. But that's what you get when you buy a room online through a service!Genuine Expedia guest review
"Very comfotable room"
Excellent accomodations. Staff friendly and helpful. Wonderful steak dinner in the hotel restaurant. I appreciate the hotel's convenient location and easy access from I-5.Genuine Expedia guest review
"Better than I thought due to other reviews"
I was a bit apprehensive about staying here after reading other reviews, but was more than pleasantly surprised at how clean and quiet our room was. The only issue I could find was that the electric outlets around the hotel were in need of repair. It was impossible to get a connection for my recharger as the outlets were loose and nonconnecting. Other […] than that, it was a delightful stay. ...one other thing... don't trust them to call you a cab. The guy they sent for us was not a bonafide cabby, did not have specified rates, and got lost on us! Read moreGenuine Hotels.com guest review
"Nice hotel with close access to freeway."
The room made available to us was very clean with nice view. The negative side is that the room air conditioner was loud and sometimes startles you when the compressor turns on and off. Recommend a split unit where the compressor is located somewhere outside. The other concern was that I had reserved two beds but was given a king and a sofa bed. I don't […] believe the web site describes the type of rooms (two doubles or two queens) as options. Read moreGenuine Expedia guest review
"Hotel desk employees were very helpful."
We arrived on a thursday and were not pleased with location of the room due to freeway noise so they accommodated us by putting us in a room on the opposite side. Also, they directed us to a great restaurant called The Five Spices. We liked it so much that we ate their twice. They remained very friendly and helpful throughout our stay.Genuine Expedia guest review
"good for basic overnight stay"
This hotel might have been better when it was first built. It hasn't been updated in a long time. The carpet is old and worn down. The place appears dirty and worn out. The room wasn't too bad. I saw only one person that worked there (the whole time). I was on crutches and my mom who is in her 60's was with me. She was trying to carry a bag that was […] very heavy for her. No one came to ask if they could help, but there wasn't really anyone working either. I have stayed in dives and I have stayed in the Four Seasons and other five start hotels. This is good for an overnight or two, but don't expect much service or fanfare. Read moreGenuine Hotels.com guest review
we had a good night in this hotel. everything was fine to my family. Thank you~Genuine Expedia guest review
I came to attend memorial service for my deceased son. Hotel was convenient to family and service location. Continental breakfast was very good.Genuine Expedia guest review
Excellent - Great Hotel for price we paid. We will stay there again when in Portland area. Pool, Sauna, and Hot Tub with area heating if you need it. Great room also!Genuine Hotels.com guest review
It served its purpose. However, if there was a small fridge and microwave or better coffee in the room it would have made it more enjoyable. I rated the room for sleep comfort but for what I'm used to for a Crown Plaza, it was not the same.Genuine Hotels.com guest review
The room was clean however way over priced. Older room, stained coffee pot. Pad on ironing board stained. Carpet torn, sliding glass door to balcony didn't close well could hear road traffic all night. No refrigerator, microwave or complimentary breakfast. Way over priced.Genuine Hotels.com guest review
"continuously reliable hotel and service."
I have stayed here many times over the past four years. Conveniently located near several shopping and dining choices. Easy on and off I-5. Great value!Genuine Expedia guest review
This was right off of I-5 south of Portland, but located in a hard to find and unmarked driveway.If one did not have a map or gps, you could miss the entrance. Even visual contact was difficult. Once we found the right entrance to the hotel, we had a good rest.Genuine Expedia guest review
AC not working Room not cleaned despite numerous complaints Front desk VERY indifferent and non-responsive Absent General Manager or ANY Manager for that matter. Business Center is a joke-old computer and non-working printer. Check out slow Reservation mix upGenuine Hotels.com guest review
"Reasonable priced and close to downtown Portland"
Nothing to brag about...the experience was just ok.Genuine Expedia guest review
I was on Business trip, close to my customer location, however hotel is 20 min from down-town. clean hotel & room, very quiet and good service. The breakfast was a little overprice so I did not take itGenuine Expedia guest review
"Good location and comfortable"
Nice large room, great free full breakfast and also happy hour from 4-6PM.Genuine Hotels.com guest review
"restful in Lake Oswego"
Our bed was comfortable and the water was hot. Nice location eays to i-5 and BeavertonGenuine Expedia guest review
"could be better"
busted elevator, noisy/rattling air conditioner. generally a decent hotel but they could "up their game" and work on the maintenance details a bit more.Genuine Hotels.com guest review
Very nice......Quiet very comfortable. I will stay there again without hesitation. Not that far from the city .....easy access to I 5 ......... Very nice restaurants within walking distance. Excellent experience for the price.Genuine Hotels.com guest review
"Nice hotel, bad location."
The overall hotel was nice, but a ways out of Portland... My wife was in town for business, I was just tagging along. So, I had pretty much all day to mess around. We were out of the hotel by 8 am, trying to keep a guy from out of town busy in Beaverton was harder than I thought. Found a couple gun shops and stopped by the Wahington Square Mall, but […] spent a lot of my time just driving around. I think next time we'll get the Crowne Plaza in Downtown Portland. Read moreGenuine Hotels.com guest review
"Great Hotel in Lake Oswego"
Great friendly staff, hotel is conveniently located by the freeway in Lake Oswego.Genuine Expedia guest review
It was okay...Genuine Hotels.com guest review
outdated computers other than that it was prefect.Genuine Hotels.com guest review
The hotel is in a great location. Rooms were nice. Bed was not so comfortable. No liners in trash cans. Neighbors were extremely loud. Over all the hotel is nice for the money.Genuine Hotels.com guest review
We had a wonderful stay in Crown Plaza, very clean, fast and polite customer service, quiet and great neighborhood , special recommendation to visit Oswego grill across the street from hotel.Genuine Hotels.com guest review
My only issue is that they put me in a handicapped room, so facilities were not particularly comfortable, especially the bathroom...and there was noise in the adjoining room (through the connecting door).Genuine Hotels.com guest review
Staff graciously changed my room due to incredibly loud freeway noise. Although my new room was on the other side of the hotel, the freeway noise was still disrupting, the heater was very loud and the hollow core doors allowed me to hear everything in the hallway and the room next door, including the shower curtain being opened and closed. I am a heavy […] sleeper who can catch my zzzz about anywhere, but the two nights of noise in this hotel resulted in little sleep and a very tiring trip. Read moreGenuine Hotels.com guest review
It was a pleasant stay. Location was great, walking distance to many restaurants. You can tell the rooms are a little older the bath tub needs an update and our sliding glass door was broken but they do keep it nice and clean. I also appreciated that it was not a loud party hotel.Genuine Hotels.com guest review
"Great Hotel, great location"
Very nice, clean, great location and very good front desk staffGenuine Expedia guest review
Response by Crowne Plaza Portland-Lake Oswego Dear Kevin, Thank you very much for taking the time to write a review on our hotel. We appreciate the positive feedback and I will be forwarded it on to the staff. Thank you very much for staying with us and we look forward to seeing you on your next trip to the Portland area. Sincerely, Kevin Schjei Crowne Plaza Lake Oswego
"Nice but extras cost"
Very nice hotel, but was disappointed they charged the same price as additional cot for a pack-n-play for the baby, and the typical over priced breakfast menu. Overall great hotel for the price because it was a hidden deal.Genuine Expedia guest review
Response by Crowne Plaza Portland-Lake Oswego Dear Alan, Thank you very much for taking the time to write some feedback regarding our hotel. I appreciate the suggestions on our in room and restaurant pricing. We are currently updating our restaurant menu and I will make sure our pricing structure reflects your comments. We look forward to seeing you the next time you are in the Lake Oswego area. Sincerely, Kevin Schjei General Manager Crowne Plaza Lake Oswego
Nice hotel and staff. Very clean room and great amenities. Hot tub, pool and sauna were wonderful. I would definitely stay here again. Starbucks is right across the street too which was an added bonus!Genuine Hotels.com guest review
"Kinda old for the price"
Was ok no problems just old looking bathrooms and hallwaysGenuine Hotels.com guest review
"noisy air condition, nice hotel."
Air condition is very noisy when I use it. Guessing that's a very old year model and may need to be replaced. Others are nice.Genuine Expedia guest review
Response by Crowne Plaza Portland-Lake Oswego Hi Ken, Thank you very much for taking the time to write a review on our hotel. I appreciate the feedback regarding our Air Conditioning units. We are in the process of updating all of our units to a newer model which will help keep the noise level to a minimum. Thanks again for the feedback and we look forward to seeing you the next time you are in the Portland area. Sincerely, Kevin Schjei General Manager Crowne Plaza Lake Oswego
"A little snooty but VERY comfortable!"
They had an indoor/outdoor pool, which sounds great, but was a bit cold for winter swimming. Awesome hot tub, though!Genuine Expedia guest review
Response by Crowne Plaza Portland-Lake Oswego Hello, Thank you for taking the time to write a review on our hotel. I appreciate the feedback regarding the temperature of our pool. I will have our staff take a look at this to make sure the temperature is higher during the colder months. I am glad you had a chance to relax in the hot tub too! We look forward to seeing you on your next visit to the area! Sincerely, Kevin Schjei General Manager Crowne Plaza Lake Oswego
The staff were inattentive and blase.The room was ok but not worth the price I paid. Location was convenient.Genuine Hotels.com guest review
"Good Business Overnight"
The bath was pretty worn. And the pillows breaking were down. It was not bad, just nothing special.Genuine Expedia guest review
Response by Crowne Plaza Portland-Lake Oswego Thank you very much for taking the time to write a review on our hotel. I appreciate the feedback you had regarding the bath and pillows. I am happy to write that the Crowne Plaza Brand recently completed their bedding refresh which includes all new King Size pillows in all our King Rooms. We hope to see you the next time you are in the area so you can try them out. Thank you again for your time! Sincerely, Kevin Schjei General Manager Crowne Plaza Lake Oswego
"Basically a good stay."
Very good overall. Nice lounge. Coffe cup was gross--upside down and had not be cleaned. Otherwise everything ok.Genuine Expedia guest review
Response by Crowne Plaza Portland-Lake Oswego Hi Eric, Thank you very much for taking the time to write a review regarding your stay at our hotel. I first want to apologize for the issue with the coffee cup. That is definitely not up to our standard and I apologize for that. I am glad you were able to enjoy the rest of your stay and we look forward to seeing you the next time you are in the Portland area! Sincerely, Kevin Schjei General Manager Crowne Plaza Lake Oswego
I enjoyed every aspect of my stay. The front desk was extremely friendly and cared about my stay. It was very convenient having a bar and restaurant in the hotel. We had a beautiful room with a balcony. We had a couple nice days where you could get a nice view of the valley from our room. A+ stay!Genuine Expedia guest review
"Quiet, pretty and friendly hotel"
Good deal for this hotel. It was nestled in a quiet location in Lake Oswego not too far away from the freeways. The staff was friendly and prompt with my toilet issue. It wasn't working when we first got there and someone was sent right away to fix it. The restaurant had great food and the price/deposit for a pet was very reasonable. I would recommend […] this hotel! Read moreGenuine Hotels.com guest review
Very friendly, helpful staff. It's so refreshing to see smiles when you enter the lobby. The room was also very nice, and very clean. It was well worth spending a little extra than I normally do.Genuine Hotels.com guest review
"Not a 3.5 star hotel! Maybe 2.5."
This should not be a 3.5 star hotel. I have stayed at many. This is no better than 2.5. Lobby is okay, but updates to rooms are missing the mark!Genuine Expedia guest review
I hated my stay. I had to change rooms my first night. The TV would randomly turn on and off. When watching television it the volume would turn up on it's own and not allow you to turn it down. The lounge was fine, decent food, good prices. Given the area and the other choices value to experience of this hotel was awful. One could stay in downtown Portland […] for a better price and better experience. Do not recommend this. Read moreGenuine Expedia guest review
Very luxurious and affordable. King size bed was best I've ever slept on in a hotel.Genuine Hotels.com guest review
The jacuzzy was dirty. I reported it, but nothing happened. Although I showed pics of issued area. I will never come back to this hotel. I expected a phone call or letter about it.Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )