"nice staff at night...."
IT WAS a brief trip we stayed just one night but the staf made sure it was very comfortable, the price was good,so we will definitly be back to this hotelGenuine Hotels.com guest review
2 star at bestGenuine Hotels.com guest review
"outdated and wrong information"
Everything written on the hotel information is wrong. For example, no courtesy phone in the baggage claim area at the airport, drop off shuttle service only to the subway station, no 24 hours service of airport shuttle, no room service, extremely slow wifi, outdated interior and expensive gift shop.Genuine Hotels.com guest review
"1-10 ? 7.5"
Comfortable, but the service was okay they are always talking to other people hardly pay attention to youGenuine Hotels.com guest review
"ok, but Hampton Inn next door had nicer rooms"
room furniture/bed kinda dumpy, otherwise okayGenuine Hotels.com guest review
"Unplanned over night stay"
Missed connection and need to stay over. Reasonable price. Staff were excellent!Genuine Hotels.com guest review
"I would never stay here again"
The hotel was old, dirty and in awful condition. The lobby reeked of a chlorine smell when we walked in and my daughter said it smelled worse than the pool in her high school. Our room smelled like smoke, there was mold on the walls in the bathroom and the drain in the tub was stuck which caused the tub to fill with water while I was trying to use the […] shower. The television in the room was an old Zenith box-set with a fuzzy picture. When I called the desk to complain about the smoke I was told that someone would be up there soon to "spruce it up", whatever that means. I demanded that we be moved to a room that was habitable and, after being told that my request could not be granted because the hotel was sold out, they happened to find a room. The condition of that room was not much better but at least it had a 21st century television set. I would do anything possible to avoid this place. Read moreGenuine Hotels.com guest review
It was great, confortable and ckean room. Friendly staff. Loved it.Genuine Hotels.com guest review
pleasantGenuine Hotels.com guest review
The hotel was in good condition and the staff were all very friendly. We had difficulty with the parking, it was a structure and the hotel would like the room key to the parking gate, but my room key never worked properly for the parking. Other than that it was a pleasant stay for a business trip.Genuine Hotels.com guest review
"LAGUARDIA PLAZA HOTEL"
I have very bad experience with Hotels.com especially LAGUARDIA PLAZA HOTELGenuine Hotels.com guest review
People makings noises on the hallway early in the morning not good...Genuine Hotels.com guest review
"Fun in New York"
Well we stayed there for 6 days and the beds need to be improved the room was very clean its a older hotel. It was nice that they came and picked us up at the airport and they will drop you off at the subway and they give you a paper that tells you what subway will get you to the bus that will drop you off in front of the hotel. The last morning they […] took us to the airport and that's when we found out that our trip home had been cancelled do to the weather. I called the hotel and they had a room and let us have it right then when they didn't have to let us in until 4:00 pm at check in time Read moreGenuine Hotels.com guest review
"Not the best place to stay..."
First off they gave us the wrong number of beds in our room. Even though I told the receptionist. The room is outdated from furniture to fixtures. It had an odd smell. Thank goodness we only stayed the night. The only positive is the nice shuttle service they offer to LaGuardia Airport.Genuine Hotels.com guest review
It was restfulGenuine Hotels.com guest review
Stayed two nights only. Felt as though it was Motel6 or worse. Do not stay here!!!Genuine Expedia guest review
Our stay was great! Carla at the front desk was the absolute best and very professional. I will definitely be staying here again soon!Genuine Hotels.com guest review
"You get what you pay for..."
Hotel shows it's age, in need of renevations. Only water vending machines, no pop or ice dispensers. Shuttle to metro is drop off only. No pick up, even though it would be a short drive. I was awoken at 5AM on a Sunday by screaming kids running up and down the halls which continued for an hour.Genuine Hotels.com guest review
Great staff who were helpful and professional and willing to help. Very accommodating with small children and close to the airport. The 24/7 shuttle is a great bonus.Genuine Expedia guest review
"I would recommend it"
Stay overall was great. Only suggestion, bathroom could be cleaner.Genuine Expedia guest review
"Bad Customer Service"
I had to called for room service all the time to clean my room. The carpet has stains. They also tried to charge me more money for a taxi is they call one ( they have in from of the from desk a man who try to help but apparently his business is to increase the price for help.Genuine Expedia guest review
"Very nice staff, hotel should be upgraded"
Incredibly friendly and helpful staff. That's the reason it got any stars. Room is nothing like pictures online. Curtains were broken, the fan in the bathroom wouldn't turn off (staff said they couldn't control it), only had sheets on the bed (no quilt!), dirty carpet and walls (I hate to wipe off a large red stain that I couldn't stand), and the toilet […] had flushing issues. It all worked out, but it was disappointing. The thing that bothered me most was how thin the walls were. A neighbor complained to me that myself and my friend being too loud (we really weren't), but we understood what he meant as the following night as I could hear our neighbor channel surfing on the television as I was trying to sleep. You literally have to whisper to avoid disturbing anyone at night. I'm sure her tv was not that loud. Housekeeping doesn't know any English. One woman knocked on my door and I politely declined (I forgot to put the do not disturb sigh out) and she looked confused and said, "what?" It took a few ways to tell her that I did not need any service. Lastly, the hotel breakfast is a JOKE! Floppy bacon, mushy potatoes (supposed to be fried), cold, old, and without much variety. It was a waste of $15. The staff was the best part (aside from housekeeping). They helped with directions, answered any questions or concerns, and made enjoyable small talk. Not worth the money to stay here, but it'll do if options are limited. Read moreGenuine Expedia guest review
Very kind and helpful staff. The hotel has shuttle to and from the airport, and to the subway station. Nice room.Genuine Expedia guest review
My boyfriend and I spent one evening at the hotel. It was perfect for our needs as we had a 5am flight out of La Guardia Airport the next morning. We arrived late in the evening, staff were helpful and pleasant. Rooms were clean and spacious, bed was good. The free airport shuttle was very useful the next day.Genuine Hotels.com guest review
"Good location. Starting v their re-model"
Making good improvements waiting to see finish product.Genuine Expedia guest review
"Perfect hotel to stay by LGA airport."
Staff were great & rooms was clean & comfy. The shuttle picked me up quickly. Perfect place to stay If your looking to stay near the airport & outside the city.Genuine Expedia guest review
"Nice hotel close to airports"
Clean, friendly staff and spacious rooms. Nice restaurant down in lobbyGenuine Expedia guest review
"Last resort !!!"
Choose this hotel if and only if you wish to be close to LGA airport or running low on budget. For few extra bucks you have Hampton inn and Marriott right next to this hotel which I guess are better than this hotel.Genuine Hotels.com guest review
Amenities were very poor for the price. No room service and subpar rooms. Service was great though.Genuine Hotels.com guest review
"Very GOOD it's not a luxury hotel but is very nice"
The room was clean but we found at the restaurant that the dished aren't clean but the service excellent. The staff was very nice And always smiling. They room only need a new rug, the towels where soft and the bathroom where so cleam and neat. I would visit again Thank you for the attentionGenuine Expedia guest review
"Good airport hotel but skip the breakfast "buffet""
Don't pay for the breakfast buffet. It is not worth the $15 per person. I've had better continental breakfasts for free in less expensive hotels.Genuine Hotels.com guest review
I enjoyed my stay very much. Things were clean, in a good area got whatever assistance we needed. Would come again.Genuine Hotels.com guest review
Great for access to La Guardia. Big rooms, clean but older.Genuine Expedia guest review
Rooms need updating, staff are excellent!Genuine Hotels.com guest review
"A nice hotel"
The room was clean and quiet. The staff members were very friendly and helpful.Genuine Hotels.com guest review
Staff is nice and the hotel is clean but the bedroom sheets are very roughGenuine Expedia guest review
Spent goodtime at hotel. Good connectivity via bus and subway.Genuine Expedia guest review
I stayed 4 nights while getting my mother-in-law settled in an assisted living facility. We were very comfortable, safe and entertained while there. Food was great. Staff was very friendly and kind.Genuine Expedia guest review
"Good airport hotel"
I stayed for one night and found the hotel perfectly comfortable and convenient to LaGuardia. They provide a free shuttle service to the airport and the rooms are spacious. My only quibble was that the free wi-fi was very weak and barely usable.Genuine Hotels.com guest review
"A great place to stay!"
We had a wonderful day at this hotel! Staff was friendly and made sure we have a great time! Perfect for flying out of Laguardia!Genuine Hotels.com guest review
Stayed 3 nights with a great price through Hotels.com. The hotel is older and renovations have been done. Have read complaints about lack of hot water, we stayed on the 7th floor and had plenty of hot water at all times. Their shuttle service was great, going to the airport or subway every hour. Hotel staff was very helpful in every encounter.Genuine Hotels.com guest review
"Quick stop between flight and cruise ship"
Everything was great. Very convenient for my needs and price range.Genuine Expedia guest review
"Functional for closest to laguardia"
Room was old with peeling surfaces and odd dusty opening in wallGenuine Expedia guest review
"An excellent experience!"
I had never stayed at LaGuardia Plaza Hotel before but will definitely return there again. I had an excellent experience. The staff was stellar; the room very comfortable. The breakfast buffet excellent. I really enjoyed it and would recommend it readily to others.Genuine Expedia guest review
Nice hotel with friendly staff and airport shutlle.Genuine Expedia guest review
"Some What OK Hotel"
First, I bought a queen size room and they gave me a double room. I had to go back to the front desk to get the correct room. That was very irritating. The toilet had black strikes which I think are from water stains, but it that was gross. The outside of the building and the lobby are updated and very nice, but not the same for the rooms (and I saw […] two of them). You do pay for parking. When I did a search on this hotel before I purchased the room, the reviews did say 3 stars and that is what you are going to get. It is very close to LaGuardia airport for convenience. Read moreGenuine Expedia guest review
Checked in and key didn't work back three times because key didn't work had to wait downstairs for someone to open the door....remote wouldn't work had to wait the next day at 6 am to get a new oneGenuine Expedia guest review
I had a great stay. The overall condition of the hotel was good however the furniture really need to be updated. In addition, there aren't any outlets next to the bed.Genuine Hotels.com guest review
Parking was not a secure place but otherwise, we had a good time.Genuine Hotels.com guest review
"Decent hotel, OK location"
3.5 stars. The problem is really with the awful location of LaGuardia Airport. The hotel is convenient to the airport but isolated from the subway and everything else. Important note: the airport shuttle does NOT run a "continuous 24-hour loop" as claimed on the website. You have to call them for service in the evening, and they come pick you up on […] the upper level of LaGuardia, not the usual lower level. I waited for almost an hour at the normal hotel shuttle stop downstairs before the penny finally dropped and I got out my phone. The hotel itself is fine for what you pay. It must have been very grand in the 1960s/1970s. It seems to have been put away in mothballs since then. Read moreGenuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )