"Enjoyed our one night stay"
Very nice and cooperative personnel our needs were metGenuine Expedia guest review
"Comfortable and classy"
A great facility. Room was spacious, the bed was great. Would stay here again.Genuine Expedia guest review
"overnight at the airport"
Very good location for our needsGenuine Hotels.com guest review
Response by Sheraton Detroit Metro Airport Jack - Thank you for providing a review. We are happy that we were a good location for you and hope that you will choose to stay with us again the next time your travels bring you to the area!
"Tigers ball game trip"
We had a great stay. I had booked for two couples. They were very pleased with the hotel. Rooms were clean and the bed was comfortable, everyone sleep well. Breakfast was nice and well precented, the waitress was pleasant and friendly. I will use sheridan again if i fly out or go to a game. Thumbs up.Genuine Expedia guest review
Wanted a king suite got into room and roof in bathroom was moldy. Then we got put in room with a smaller bathroom and two beds that were smaller.Genuine Expedia guest review
Great hotel as a stop over when flying into or out of DTW airport. Very comfortable beds. All the amenities one needs for a restful and comfortable stay.Genuine Hotels.com guest review
Response by Sheraton Detroit Metro Airport We are happy that you enjoyed your stay with us and that you enjoyed our new Sheraton Sweet Sleeper beds! We hope you will visit us again soon.
"Good Beds but noisey hotel"
We were lucky to get a room here as our evening flight was canceled at the last minute. The lobby was VERY noisy and the swimming pool is right off the lobby. Fortunately we got a room on the 6th floor in a corner so we had a quiet nights sleep. The beds were great!!. Pretty nice hotel but a bit pricey in terms of value. Our am flight was at 7 and the […] hotel does not have any food or lobby coffee available until after 6 or 6:30 which was disappointing. There is coffee in the room. Read moreGenuine Hotels.com guest review
"No refridgarator. What a bummer."
Not enough storage space for clothing. The dresser was too small. Overall the stay was very good. Nice decorGenuine Hotels.com guest review
"Very convenient to DTW airport"
Stayed 1 night prior to an early AM flight. Easy access to I-94 and airport long term parking. Very quiet room.Genuine Expedia guest review
"Bad night in Detroit"
IT was a bad night- a severe afternoon storm resulted in lots on cancelled flights as the night progressed. Everyone looking for hotels with no help from the airlines. Sheraton had my room but there was no one to answer my call when I tried to get a shuttle from the airport or arrange a wake-up call. Also, a partial power failure resulted in many rooms […] not being available. The desk personnel were very nice but there was not all that much they could do but send people on to other hotels. Luckily, they had a room for me. As I said, it was a bad night. I'm sure that they are usually much better at this. Read moreGenuine Hotels.com guest review
"Too darn hot!"
This hotel facility would have been nice if the halls and meeting room for my conference had been air conditioned during the first 2 days of my business conference there. Also, the breakfast buffer was below average, it had almost no wait staff, and it cost $ 15.90! The whole thing did fit the Detroit filing for bankruptcy routine.Genuine Expedia guest review
"staff are very tough and unfriendly,"
we reserved room for 5 people but they us a room max capacity of 4 , they promise for additional bed which is not bringing to us, they add 50 $ on our bill for nothing , front office does not answer the phone when you call for any assistant !Genuine Expedia guest review
"AC only in the rooms"
Loved the hotel but while I was on the 10th floor it was so hot in elevator and halls. I almost passed out from the heat because the hall does not have ducts. Really? You couldn't add that? very uncomfortable. but the service of the front desk and such were absolutely wonderfulGenuine Hotels.com guest review
"great room for the price"
very clean. staff was friendly.Genuine Hotels.com guest review
"Good enough for those who want to have a good stay"
Very clean hotel. I didn't face any problems during my stay except that I paid for the wireless internet service and it was difficult to set up the network, so I could not use it at all.Genuine Expedia guest review
"A nice Airport hotel starting to show signs of age"
This is a good spot the hotel is nice, but it is starting to show some signs of aging. Stains in the carpet etc. But it is convenient to the airport and still a nice place.Genuine Expedia guest review
"It takes the cake"
The staff were very kind and helpful. Adam, your chef, grated some carrots for me since I was making a carrot cake for my son's graduation in a town an hour away and I live 5 hours away. That kind of service is definitely "above and beyond". THANK-YOU! I'll be back.Genuine Expedia guest review
The Sheraton was beautiful. We enjoyed the pool, hot tub and business center. The staff was very friendly and cooperative. The room was spacious, clean and the bed extremely comfortable. I wish we had more time to enjoy the extra amenities, but we are planning to come back.Genuine Hotels.com guest review
The location is great if you need to be close to the airport but without the airport noise. However, if you need to have access to more metropolis or decent restaurants, this is not an ideal location. But the hotel itself is great!!Genuine Hotels.com guest review
"Comfortable bed and close to airport"
Bed was great. Soft with high quality sheets. After a flight from Asia it was heavem!Genuine Expedia guest review
"Only Place to Stay If Are Leaving Out of DTW"
Was there for business. In my opinion, the best place you can stay next to the airport. All the other hotels were pretty cheap and grungy looking. If you are trying to stay close to DTW and have an early flight, this is the place to stay. I thought the food in the restaurant could have been better and the rooms could have been a little bit nicer, but […] great lobby with an awesome bar, and FREE INTERNET. Would stay again. Read moreGenuine Hotels.com guest review
"perfect night off"
A very clean and professional establishment. My room was not lacking anything I desired, a soft comfortable bed a nice t.v. and a very quiet floor..Genuine Expedia guest review
I had a surprise party for my daughter here. The staff was excellent about setting up adjoining rooms and showing me around the hotel so i could sneak in the guests. The only drawback was refridgerators are on a 1st come 1st serve basis, i would think all rooms at a sheridon would come with one in room.Genuine Hotels.com guest review
"Very Comfortable Bed, very clean, great value"
This hotel is large and clean. Its 1980's dated in appearance but for the price, you cannot go wrong. A good night sleep is well worth it. No breakfast included, bottle of water in the room is $4.50, but still recommended. I will stay here again.Genuine Hotels.com guest review
Had a room with two queen beds, wanted a king room and the staff was nery helpful in switching us to another room. Would recommend !Genuine Hotels.com guest review
Attended a two day conference at the hotel and were pleased with our accomodations. Our room was clean and comfortable. The staff were friendly and helpful.Genuine Hotels.com guest review
"Comfortable pre-flight stay"
We've always used this hotel for our pre-flight stays. The beds are so comfortable and having the airport shuttle waiting at the doorway is a huge plus. In addition, they have Park N Fly. However, we usually venture off to a local grill for dinner though since the hotels seems a bit too formal for us.Genuine Hotels.com guest review
"Close to DTW, restaurants"
Overall the hotel was good value for the price. Clean & nicely appointed room. Very convenient location to the Detroit metro airport. The lobby swimming pool was over-flowing with kids and was very noisy which made trying to sit in the lobby bar not very enjoyable. But it was the beginning of Canadian March break so it was somewhat expected.Genuine Hotels.com guest review
Very GoodGenuine Hotels.com guest review
THE STAY HERE WAS GREAT? NO COMPLAINTS @ ALL. ONE OF THE BEST.Genuine Hotels.com guest review
I made the right choice.Genuine Hotels.com guest review
"could have been better"
The good: The lobby (and lobby bar) were great for chilling out til 10pm befor an early flight. They have frequent shuttles to the airport in the mornings. The staff was the best part of this place and the main reason I gave a bump up in the rating. The not so good: We chose this place over several other close options because of amenities and suposed […] remodeled rooms. Well for the extra money we got a bathroom sink with beat up cabinets, a faucet that along with being 20 yrs old was loose and made brushing teeth a pain. Don't expect decent water pressure either. Although the bed was comfortable and there was new wallpaper/carpet, not worth the increased rate over other hotels. One downside to the comfortable and open atrium bar is everytime the havac kicked on the rushing air drowned out conversations with white noise. Not a big deal but I expected more for the rate. Read moreGenuine Expedia guest review
The staff impressed us by taking extra steps to make our stay better. I barely mentioned that we were wondering about an event in detroit the night we arrived. Next thing I know I was delievered an itinerary of the event along with the details and how to get there. They made my 5 year old's day by giving her gifts and snacks as she was going to be on […] the road for some time after we checked out. 5 star customer service! Read moreGenuine Hotels.com guest review
Every single service provided was of the highest quality! There is an attitude of excellence exibited at the Sheraton Detroit Metro Airport Hotel. I will be returning in the near future!Genuine Expedia guest review
Great property. Staff was not attentive. The service in the bar was poor. The little barmaid Mary was more interested in playing with the manager Michael than serving customers.Genuine Expedia guest review
"nothing too special"
nice place but nothing special. Good for business travelers really in and out quickly.Genuine Expedia guest review
"High Standards Effective."
Sheraton sets the bar high and this hotel fell right in line. All around great stay in terms of cleanliness, location, customer service, quality of rooms and the quality of the entire hotel.Genuine Hotels.com guest review
"Comfortable and up to date."
The room was large, the bathrooms modern, and the bedding very comfortable. The shuttles were convenient and even the room service food was good. I highly recommend this for a hotel close to an airport.Genuine Expedia guest review
"Convenient and clean, 3.5 star hotel."
We asked for a roll-away bed for a second bed in the room. Cust. service said they would send it up "right away." Didn't happen. When we came back from dinner we had to ask for it again and it finally came. Overall the stay was pleasant and comfortable.Genuine Expedia guest review
"For families of five think again!"
We were travelling with our three teenagers (14, 17 and 19) and provided this info when making the reservation. We requested a room with 2 double beds and read on the site that Rollaway beds are available. Contrary to other hotel reservation system, no pop-up told us 5 could not fit in a room. Once we arrived we were told rollaways can only be used […] in rooms with one kingsize bed. We were told to pay for a second room, to cram all five of us on the two dbles or to have someone sleep on the floor. We were not impressed! All other hotels we booked could accomodate families of five or would tell us before confirming the reservations. We don't expect to book at Sheraton in the future! Read moreGenuine Hotels.com guest review
We picked the hotel because we wanted something close to the airport but far enough away we could sleep without being disturbed by the airplanes. The hotel was nice enough but I couldn't get connect to the wireless network in my room. That was a big disappointment because I wanted to watch some digital content on my iPad without disrupting our 18 month […] old's evening. Read moreGenuine Hotels.com guest review
"very pleasant stay"
very pleasant stay would gladly stay again,quiet hotel hard to believe an airport is so closeGenuine Expedia guest review
"Wont stay any place else."
I was so amazed at how friendly and clean the Sheraton was. The grounds were clean out around the building and the inside was beautiful. My children even mentioned how nice this place was, so for two youngsters to notice it must be special. Thanks for a great stay. Oh! and the beds?? AWESOME!!! I give a 10 plus.Genuine Hotels.com guest review
Really was nothing out of the ordinary. Basically, just a place to sleep for the night.Genuine Hotels.com guest review
"Sheraton Detroit Metro - Very Nice and Easy"
Remodeled Sheraton is very convenient to the airport, easy to find and well run. Good place to stay if you need to be near the airport.Genuine Hotels.com guest review
"Beautiful buy noisy"
The hotel was beautiful. Food onsite is very expensive so we ate offsite. $15 for a basic breakfast.$9 for oatmeal. Room 123 by the pool was very noisy. Suggest Getting a room away from the pool/lobby area. Staff friendly , but was awakened at 12:30am by security banging on my door. Refused to open my door as i was by myself . Called front desk (took […] long time for someone to pickup), and they stated security was going around. Would have apprciated a call from the front desk to advise customers of security going around rather then be awakened by banging on my door. Scared the heck out of me. Read moreGenuine Hotels.com guest review
This hotel is a perfect place for short stayGenuine Hotels.com guest review
"Very good value for the money"
Close to the interstate (I 94) for our needs as we were going back and forth to Michigan Speedway. Its a but farther away from MIS but its worth it for what we like. Very comfy beds, super clean, great staff and no surprisesGenuine Expedia guest review
"Convenient and friendly"
We had an early morning flight so this was a natural choice Staff was gracious and helpful Hotel is clean but probably due for a room update in the near futureGenuine Hotels.com guest review
Great hotel to stay at before you fly out. Wake up call right on time and the parking with shuttle is right next door.Genuine Expedia guest review
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