Due to misconnecting flights I found myself stranded in DTW for the night. The friendliness of Maggie and staff took the edge off of a potential bummer of a holiday.Genuine Hotels.com guest review
"Great hotel by the airport."
The hotel was really nice, and the beds were very comfortable. We will stay here again.Genuine Hotels.com guest review
"Below average Sheraton"
The rooms are in need of updating. Nice lobby and the bed was fantastic. Buffet breakfast was under staffed on a UM game day and the service was awful. A little disappointing for a Sheraton.Genuine Expedia guest review
"Very Nice hotel. Beds comfortable."
Hotel staff was pleasant and very helpful. There were wedding guest and a youth sports team there are the same time we were. The hotel staff handled all with ease.Genuine Expedia guest review
"Too busy to ever go again"
The pool in the lobby so noisey with wet floor, one person at the front desk, Advertising that they had movies in room and didn't, a non-smoking room that stunk sooooo bad and tried to go to the front desk and change but the front desk still was staffed with only one person, so left after 20 minutes of it not moving! Wet floor - some kids hit all the […] floor buttons on the elevator, running around wild in the halls without parental supervision. did leave a comment card about it - Did got a deserved credit for $30 from hotels.com after 2 -30 minute phone calls to complain. Read moreGenuine Hotels.com guest review
"great hotel for price"
very pleasant staff and stay. my room had a hole in the wall by the window that was a little disturbing, but other than that, i thought it was a great place for the price and quite comfortable.Genuine Expedia guest review
"Nearby DTW Metro Detroit Entertainment Attraction"
Great value for the money.Genuine Hotels.com guest review
Response by Sheraton Detroit Metro Airport Handyman - we appreciate your review and are glad you found your experience to be of value and convenient to local entertainment. Thank you again and we hope you will choose to stay with us again in the future.
Very close to the airport and I-94. The beds were great. Bathroom was small. Had no problems. Will stay again!Genuine Hotels.com guest review
Response by Sheraton Detroit Metro Airport Thank you so much! We are excited that you will choose to stay with us again and that you enjoyed your stay with us!
"Great family stay"
Very comfortable and welcoming stay for family from 5 mo old to grandparents.Genuine Expedia guest review
"Wonderful hotel...very close to the airport!"
The staff couldn't have been more amazing.... from the shuttle from the airport, to our room service dinner, until our checkout. Great stay!! Will defiantly be staying again!Genuine Expedia guest review
"Kappa Alpha Psi Inc. Function"
It was fantasticGenuine Hotels.com guest review
Response by Sheraton Detroit Metro Airport Thank you for the review Chuck! We are happy that you enjoyed your function and that it was a success. It was exciting to have your group here with us.
"Luxury at an economical price."
Loved the location. It was easy to get to the airport with their provided shuttle and it was very quiet which was wonderful. The hotel was beautiful and so was the room. We wanted a hotel that had an airport shuttle because we had an extremely early flight. We were pleasantly surprised at the comfort of the bed and luxury of the room and hotel for such […] a low price. We would definitely stay there again. The pool and Jacuzzi looked very nice too, but we didn't get a chance to use it. Read moreGenuine Expedia guest review
"Great place to stay with a good fair price.."
I was staying at the hotel for three nights four days, this hotel staff made me feel very comfortable. The room was clean and the service was great, i will stay there again on my next trip back.. Also, the food at this hotel was great and the bar is refreshing.Genuine Expedia guest review
"Well suited for an overnight stay"
Unplanned stay in detroit after a flight delay was made nicer by the hotel experience at the Sheraton. Took a free van over and was helped immediately. A nice stay for the night.Genuine Expedia guest review
"Enjoyed our one night stay"
Very nice and cooperative personnel our needs were metGenuine Expedia guest review
"Comfortable and classy"
A great facility. Room was spacious, the bed was great. Would stay here again.Genuine Expedia guest review
"overnight at the airport"
Very good location for our needsGenuine Hotels.com guest review
Response by Sheraton Detroit Metro Airport Jack - Thank you for providing a review. We are happy that we were a good location for you and hope that you will choose to stay with us again the next time your travels bring you to the area!
"Tigers ball game trip"
We had a great stay. I had booked for two couples. They were very pleased with the hotel. Rooms were clean and the bed was comfortable, everyone sleep well. Breakfast was nice and well precented, the waitress was pleasant and friendly. I will use sheridan again if i fly out or go to a game. Thumbs up.Genuine Expedia guest review
Wanted a king suite got into room and roof in bathroom was moldy. Then we got put in room with a smaller bathroom and two beds that were smaller.Genuine Expedia guest review
Great hotel as a stop over when flying into or out of DTW airport. Very comfortable beds. All the amenities one needs for a restful and comfortable stay.Genuine Hotels.com guest review
Response by Sheraton Detroit Metro Airport We are happy that you enjoyed your stay with us and that you enjoyed our new Sheraton Sweet Sleeper beds! We hope you will visit us again soon.
"Good Beds but noisey hotel"
We were lucky to get a room here as our evening flight was canceled at the last minute. The lobby was VERY noisy and the swimming pool is right off the lobby. Fortunately we got a room on the 6th floor in a corner so we had a quiet nights sleep. The beds were great!!. Pretty nice hotel but a bit pricey in terms of value. Our am flight was at 7 and the […] hotel does not have any food or lobby coffee available until after 6 or 6:30 which was disappointing. There is coffee in the room. Read moreGenuine Hotels.com guest review
"No refridgarator. What a bummer."
Not enough storage space for clothing. The dresser was too small. Overall the stay was very good. Nice decorGenuine Hotels.com guest review
"Very convenient to DTW airport"
Stayed 1 night prior to an early AM flight. Easy access to I-94 and airport long term parking. Very quiet room.Genuine Expedia guest review
"Bad night in Detroit"
IT was a bad night- a severe afternoon storm resulted in lots on cancelled flights as the night progressed. Everyone looking for hotels with no help from the airlines. Sheraton had my room but there was no one to answer my call when I tried to get a shuttle from the airport or arrange a wake-up call. Also, a partial power failure resulted in many rooms […] not being available. The desk personnel were very nice but there was not all that much they could do but send people on to other hotels. Luckily, they had a room for me. As I said, it was a bad night. I'm sure that they are usually much better at this. Read moreGenuine Hotels.com guest review
"Too darn hot!"
This hotel facility would have been nice if the halls and meeting room for my conference had been air conditioned during the first 2 days of my business conference there. Also, the breakfast buffer was below average, it had almost no wait staff, and it cost $ 15.90! The whole thing did fit the Detroit filing for bankruptcy routine.Genuine Expedia guest review
"staff are very tough and unfriendly,"
we reserved room for 5 people but they us a room max capacity of 4 , they promise for additional bed which is not bringing to us, they add 50 $ on our bill for nothing , front office does not answer the phone when you call for any assistant !Genuine Expedia guest review
"AC only in the rooms"
Loved the hotel but while I was on the 10th floor it was so hot in elevator and halls. I almost passed out from the heat because the hall does not have ducts. Really? You couldn't add that? very uncomfortable. but the service of the front desk and such were absolutely wonderfulGenuine Hotels.com guest review
"great room for the price"
very clean. staff was friendly.Genuine Hotels.com guest review
"Good enough for those who want to have a good stay"
Very clean hotel. I didn't face any problems during my stay except that I paid for the wireless internet service and it was difficult to set up the network, so I could not use it at all.Genuine Expedia guest review
"A nice Airport hotel starting to show signs of age"
This is a good spot the hotel is nice, but it is starting to show some signs of aging. Stains in the carpet etc. But it is convenient to the airport and still a nice place.Genuine Expedia guest review
"It takes the cake"
The staff were very kind and helpful. Adam, your chef, grated some carrots for me since I was making a carrot cake for my son's graduation in a town an hour away and I live 5 hours away. That kind of service is definitely "above and beyond". THANK-YOU! I'll be back.Genuine Expedia guest review
The Sheraton was beautiful. We enjoyed the pool, hot tub and business center. The staff was very friendly and cooperative. The room was spacious, clean and the bed extremely comfortable. I wish we had more time to enjoy the extra amenities, but we are planning to come back.Genuine Hotels.com guest review
The location is great if you need to be close to the airport but without the airport noise. However, if you need to have access to more metropolis or decent restaurants, this is not an ideal location. But the hotel itself is great!!Genuine Hotels.com guest review
"Comfortable bed and close to airport"
Bed was great. Soft with high quality sheets. After a flight from Asia it was heavem!Genuine Expedia guest review
"Only Place to Stay If Are Leaving Out of DTW"
Was there for business. In my opinion, the best place you can stay next to the airport. All the other hotels were pretty cheap and grungy looking. If you are trying to stay close to DTW and have an early flight, this is the place to stay. I thought the food in the restaurant could have been better and the rooms could have been a little bit nicer, but […] great lobby with an awesome bar, and FREE INTERNET. Would stay again. Read moreGenuine Hotels.com guest review
"perfect night off"
A very clean and professional establishment. My room was not lacking anything I desired, a soft comfortable bed a nice t.v. and a very quiet floor..Genuine Expedia guest review
I had a surprise party for my daughter here. The staff was excellent about setting up adjoining rooms and showing me around the hotel so i could sneak in the guests. The only drawback was refridgerators are on a 1st come 1st serve basis, i would think all rooms at a sheridon would come with one in room.Genuine Hotels.com guest review
"Very Comfortable Bed, very clean, great value"
This hotel is large and clean. Its 1980's dated in appearance but for the price, you cannot go wrong. A good night sleep is well worth it. No breakfast included, bottle of water in the room is $4.50, but still recommended. I will stay here again.Genuine Hotels.com guest review
Had a room with two queen beds, wanted a king room and the staff was nery helpful in switching us to another room. Would recommend !Genuine Hotels.com guest review
Attended a two day conference at the hotel and were pleased with our accomodations. Our room was clean and comfortable. The staff were friendly and helpful.Genuine Hotels.com guest review
"Comfortable pre-flight stay"
We've always used this hotel for our pre-flight stays. The beds are so comfortable and having the airport shuttle waiting at the doorway is a huge plus. In addition, they have Park N Fly. However, we usually venture off to a local grill for dinner though since the hotels seems a bit too formal for us.Genuine Hotels.com guest review
"Close to DTW, restaurants"
Overall the hotel was good value for the price. Clean & nicely appointed room. Very convenient location to the Detroit metro airport. The lobby swimming pool was over-flowing with kids and was very noisy which made trying to sit in the lobby bar not very enjoyable. But it was the beginning of Canadian March break so it was somewhat expected.Genuine Hotels.com guest review
Very GoodGenuine Hotels.com guest review
THE STAY HERE WAS GREAT? NO COMPLAINTS @ ALL. ONE OF THE BEST.Genuine Hotels.com guest review
I made the right choice.Genuine Hotels.com guest review
"could have been better"
The good: The lobby (and lobby bar) were great for chilling out til 10pm befor an early flight. They have frequent shuttles to the airport in the mornings. The staff was the best part of this place and the main reason I gave a bump up in the rating. The not so good: We chose this place over several other close options because of amenities and suposed […] remodeled rooms. Well for the extra money we got a bathroom sink with beat up cabinets, a faucet that along with being 20 yrs old was loose and made brushing teeth a pain. Don't expect decent water pressure either. Although the bed was comfortable and there was new wallpaper/carpet, not worth the increased rate over other hotels. One downside to the comfortable and open atrium bar is everytime the havac kicked on the rushing air drowned out conversations with white noise. Not a big deal but I expected more for the rate. Read moreGenuine Expedia guest review
The staff impressed us by taking extra steps to make our stay better. I barely mentioned that we were wondering about an event in detroit the night we arrived. Next thing I know I was delievered an itinerary of the event along with the details and how to get there. They made my 5 year old's day by giving her gifts and snacks as she was going to be on […] the road for some time after we checked out. 5 star customer service! Read moreGenuine Hotels.com guest review
Every single service provided was of the highest quality! There is an attitude of excellence exibited at the Sheraton Detroit Metro Airport Hotel. I will be returning in the near future!Genuine Expedia guest review
Great property. Staff was not attentive. The service in the bar was poor. The little barmaid Mary was more interested in playing with the manager Michael than serving customers.Genuine Expedia guest review
"nothing too special"
nice place but nothing special. Good for business travelers really in and out quickly.Genuine Expedia guest review
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