Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
This guest did not leave a comment.Genuine Hotels.com guest review
"cozy and quiet"
It was great. Nice and Quiet.Genuine Hotels.com guest review
"Always a nice stay"
I've stayed here several times in the past and have always enjoyed my stay. Hotel is convenient to the Loop, restaurants and attractions. The hotel provides free wi-fi and has finally upgraded to LCD TV's! If you do have a room that overlooks Wabash Ave, you will hear the "L" train, which sounds like thunder. If that bothers you, ask for a room that […] doesn't face Wabash Ave. All in all, a good stay. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Close to most attraction"
Very nice location. only 50 meters from the loop train. 5 minutes walk to the park and many attractions. Downtown area. convenientGenuine Hotels.com guest review
I was very happy. The hotel was near the Lyric Opera, the Lake Front, and shopping. What's not to like. At first I was worried about El noise, but my room on the 10th. floor was very quiet. I was also very happy with the price. I travel to Chicago mainly for the opera, so I can't really spend a lot of money on accommodations. I would definitely stay […] with you again. Read moreGenuine Hotels.com guest review
"perfect, but don't bring a car"
Perfect place to stay in downtown Chicago. Plenty of attractions, stores, and restaurants within walking distance. The only regret I have is bringing my car. I paid well over $200 over the weekend for parking. Next time I visit downtown Chicago, I'm taking the train.Genuine Hotels.com guest review
Overall a fine hotel with a few glitches. Cleanliness, quality and food (we only ate breakfast there) were fine. Staff were all friendly & helpful. The biggest negative was the low flow rate of hot water for a shower. As I turned the temp hotter, the flow rate slowed. It was OK, but not a satisfying, drenching spray. The second glitch was that when […] I extended my stay by phone with hotels.com, the hotel gave someone else our room, even though my wife phoned the front desk ans was assured that we could keep the same room. They moved the new guests after they walked in while my wife was on the phone. The hotel staff was apologetic and gave us a couple of free breakfasts. Read moreGenuine Hotels.com guest review
"Great Distance to South Chicago Attractions!"
Overall the stay was quite pleasant. The CTA Train was literally outside our window so at times it was a bit noisy however once we adjusted it wasn't very noticeable. The hotel clerk was very nice! The layout of the room was claustrophobic (for lack of better words). I did NOT like the L shape and how cramped it was. I almost ran into the TV Stand doors […] when they were open while we were watching TV. All-in-All, we will most likely stay at this hotel again in the future. Read moreGenuine Hotels.com guest review
"Excellent Location - Not four star quality though"
We met our son in Chicago to see a show and enjoy Chicago for the weekend. Reserved an 'executive suite' on the backside of the hotel away from the el so he could have sofa bed while we had king bed. Disappointed that the hotel (knew three would be staying in room and that the sofa bed would be used) did not make up the sofa bed ahead of time (we made […] it up from sheets in the closet). Also not enough towels for three people. King mattress needed replaced (sloop to middle), ice bucket had one handle broken, TV cabinet had missing pull and cracked door. Was clean and secure for loop location but not four star quality. Was very handy for attending Bank of America theatre and quality restaurants, museums. Read moreGenuine Hotels.com guest review
"Excellent location"
Easy access to the el train and our room was ready early. Great stay and a large room for our weekend getaway to Chicago.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"center of the city"
perfect location from airports AND to see everything in the city. rooms are so comfortable and clean and all the staff was amazingly friendly and helpful. Love this place! will definitely stay here for all my return trips to Chicago.Genuine Hotels.com guest review
"In the heart of downtown, close to shopping"
My wife and I had a good experience at the Silversmith Hotel. It's a small, old hotel on the same street as the elevated train, which we thought would be a problem. We had a room in the back of the hotel, so we never heard the train at all, but it's handy if you need to travel that way. The hotel is a historic landmark and has been well preserved and […] updated with all the current amenities. Our room was larger than we expected for an older Chicago hotel and was complete with a large flat screen tv and a refrigerator. Also, they have free wifi in the rooms and throughout the hotel. We had a few "issues" during our stay, but the hotel staff was more than responsive and solved everything very quickly. The parking is expensive and more than the nearby public lots, but if you need your car during your stay, it's the only way to go (public lots/garages don't have in and out privileges). The hotel is only a block off of all the shopping on Michigan Ave and there are many name brand stores within a block or two walk. We would definitely stay at the Silversmith again. Read moreGenuine Hotels.com guest review
"Very NICE hotel"
Very nice hotel, value was beyond excellent! Except for the very expensive parking:) Within walking distance of where we had to be. Location close to the "L" made it just a little noisy and the hotel is beginning to show it's age since last major redo. But...with that said....we WILL stay at this hotel again. Our compliments to the manager on a well […] run, staff "very-friendly" retreat in the loop. We loved it. Read moreGenuine Hotels.com guest review
"Great hotel"
I took my fiance here for his bday am we had a great time, we had a great service they took real good care of us. Although the room was smaller than I first assumed an the view was an alley. Either way we had a great experience an they were nothing but nice.Genuine Hotels.com guest review
"Good hotel, great location"
Very good place to stay and be close to everything.Genuine Hotels.com guest review
"a pleasant stay in a hidden gem"
I always,stay here when im Down Town.Genuine Hotels.com guest review
"Great hotel in the Loop of Chicago"
Very friendly and helpful staff. Gave excellent recommendations for restaurants. Room was very clean, modern decor . Right in the theatre district.Genuine Expedia guest review
"Great Location"
The Prarie Style and great location make this a perfect Chicago Loop location. The staff is very professional and kind. Clean and neat and worth the trip.Genuine Expedia guest review
"Chicago loop with elegance!"
I loved staying here! If you enjoy being in the middle of the loop within walking distance to anything there, this is it! Beautiful hotel with very friendly staff. Clean, well appointed room and the main lobby is just beyond words wonderful! So elegant. Anything you want is within a short walk. I was here in February. First night was cold, it had just […] snowed so walks were slushy/slippery. BUT was easy to walk to multiple choices of eating places, a Walgreens or CVS and just enjoy the people on the street. one block from State Street with its atmosphere of old city shopping and busyness. Read moreGenuine Expedia guest review
"Close to my events"
The hotel was very convenient for our visit and close to Downtown events.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Engagement!"
We got a free upgrade to a suite!Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"great hotel for the money."
very convenient location. staff is very professional. safe for a woman staying alone. quiet. I stay there whenever I am in Chicago and will continue to do so.Genuine Expedia guest review
"not what I expected"
This is not what I expected. I was supposed to get a suite. They called it suite, but it was a dark single room with a bed, a desk, and a sofa. Window curtain was hanging on one corner. Although they say that this building was designed to have rooms with lots of light for the silversmiths who worked there, it was dark, even with all 3 table-lamps on. Reception […] was friendly. Rooms were clean. Bathroom looked like a hospital bathroom. They had 3 guys leaning on their desk at the front door, the 3 days I was there. No-one offered any help to open the front door, which was very heavy and difficult to open. You had to lay down what you were holding in your hands and stem your entire body in it. Parking fees were outrageous, exceeding $ 50.00. I have never before heard of this hotel, and found that I was in good company with every local I spoke to and with taxi-drivers. Forget the in-house restaurant that they promote. Location is excellent if you have business in the loop, or are there as a tourist. All Theatres are in walking distance. Orange line to Midway is just in front of the hotel, blue line to O Hare is 2 blocks behind Hotel. Again, if you expect a suite when they offer a suite, make sure to call before and ask how many rooms your suite has. Read moreGenuine Expedia guest review
"Excellent customer service."
I stayed here over New Years. With that said being the holidays. Everything was excellent. The customer service was amazing. Impressed!Genuine Expedia guest review
"Good location and great price."
Good location at a great price for last minute trip.Genuine Expedia guest review
"Great location, OK rooms"
The location is great: super close to Millenium Park and the Art Institute and surrounded by shopping, theaters, etc. I guess I was expecting more from the hotel rooms though. The plumbing in my room was sketchy as the water in the shower would often keep running after turning it off. It took some serious fiddling to get it to stop. Also, the restaurant […] that was associated with the hotel (Ada) was middling at best. They gave me a tiny portion of old and barely warm hash browns and 2 links of sausages with my eggs. Meh. Finally, it would be nice to have a concierge at the hotel... if the front desk offered concierge services that wasn't clear. Read moreGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Loved it!"
We had a wonderful time at this hotel. I went with a girl friend, but this place is perfect for a romantic weekend. Its conveniently located to stores, restaurants, and Millennium Park, and we were even able to walk to Navy Pier! The L runs right outside, but you could hardly hear it from our room. And, it's only a short ride to Wrigleyville. The hotel […] itself is on the National Register of Historic Places, but you would hardly know it from the rooms. The high ceilings, new TV and spacious, modern bathroom were among our favorite features. The staff was great. Definitely worth checking out, you will not be disappointed! Read moreGenuine Expedia guest review
"Close to train!!!"
Our room was wonderful. We will definitely be back!!Genuine Hotels.com guest review
"Silversmith nye"
Great time. Great service.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Great for sight seeing/close to the action."
Conveniently located, comfortable, clean. Nice tall ceilings, and was quiet on the 10th floor considering the El was close by.....didn't bother us at all. However we were on the opposite side and the view was a large brick building. Nothing to look at, but the quiet was well worth it.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Great Holiday Vacation"
We have stayed at the Silversmith two years in a row just prior to Christmas. The location is great as an EL station is right outside the front door, State Street shopping is around the corner, and the Kriskindermarket is less than three blocks away. The staff is helpful and friendly. The lobby is warm and inviting with a real fire burning. The passing […] EL trains were barely noticeable in our room. If we need to stay in Chicago for Christmas due to the children's schedules, we will stay at the Silversmith and celebrate around the fireplace in the lobby. Read moreGenuine Hotels.com guest review
"Great Location!"
If you take the orange line in to the loop from Midway this is the perfect hotel for you. The hotel is right down the stairs from the train. Service was excellent. Beautiful room. Love the high ceilings and huge bathroom. Wonderful shopping right @ the corner, including a Garrett's popcorn store. Would definitely stay here again. Loved it. Love Chi […] cago! Read moreGenuine Hotels.com guest review
"Enjoyed our week in Chicago. . ."
Fine location for all loop cultural activities - we walked, bused or quickly taxied to opera, theatre on Navy Pier and dance at the Harris Theater. Liked the generous floorplan in the Executive King Suite - space to work during the day, relax in the evening or after shows. Lots of convenience stores/drugstores/coffee shops within steps and an amazing […] new Target around the corner on State Street. Onsite restaurant is friendly but undistinguished [good breakfast/great pancakes!] - good bar service. Read moreGenuine Expedia guest review
"Great downtown property"
This is a great centrally located hotel if you want to stay in the loop. Close to restaurants, the L and Art Institute.Genuine Expedia guest review
"Great hotel in a super spot inside the Loop."
Best deal on a suite room anywhere downtown Chicago. Hotel is a nationally registered historic building and nicely renovated in the late 1990's.Genuine Expedia guest review
"Great location and friendly staff"
Hotel was nice and right on the south loop in the theater district. When you walk out you turn left and can catch most of the L trains. A street east and you are on Michigan Ave and Millennium Park; a street west and you're on State St., which the next block north is Macy's, with the wonderful Christmas decorations, as well as the Chicago Theater. I […] would love to stay here again as everyone from the doorman to receptionist, to the housekeeper were great! Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Excellent Location in Chicago"
The Silversmith is located right by the EL and although we could hear it - think about hearing a train off in the distance. No effect on sleep at all. Wonderful big rooms. Parking is expensive but that's Chicago. One thing - the staff is wonderful. They were so helpful about where to go and just friendly in every way asking about how we were enjoying […] our stay. We wanted to go to Wrigleyville and the front desk was perfect in giving us directions. We have stayed in hotels all over the nation and the folks in Chicago have been as good as the best. Great housekeeping too. Excellent towels and tons of real hot water. It was chilly and rainy and getting into a nice hot shower was fabulous. We walked to Christkindlmarket Chicago which was at the Daley Center. Again easy directions from the staff. Read moreGenuine Expedia guest review
"Great weekend break hotel"
Excellent location, clean and helpful staff. Great value for money and we will return ther eon our next trip to Chicago.Genuine Expedia guest review
"Great hotel for everybody"
As other reviews have stated. Our only issue was the room temp is toasty even after turning off the thermostat. Luckily you can open the windows to cool down the room. Otherwise the hotel and staff are great and the hotel is in a great location for walking to different points in the city. Plenty of restaurants all around the hotel. Will stay there […] again when we return to Chicago. Read moreGenuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews