All hotels in Chicago, Illinois, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here10 S Wabash Ave, Chicago, IL, 60603, United States of America, ‏‎800-491-6126
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4.5 / 5Excellent

Score breakdown (from 1,671 reviews)

Average rating for:

  • Cleanliness
    4.6
  • Service
    4.6
  • Comfort
    4.5
  • Condition
    4.5
  • Neighborhood
    4.5
5.0 / 5Outstanding
"Very nice stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The stay was great. Beautiful, clean room and very friendly service. Valet guys extremely nice also.
Genuine Hotels.com guest review
Response by Silversmith Hotel Chicago Downtown
Scott, thank you for choosing Silversmith Hotel. I'm so glad you had a great stay and hope you enjoyed Chicago. I hope you had a chance to visit Adamus during your visit. Please come join us again soon. Regards, Hans Ritten
1 night business trip Jan 15, 2015
SCOTT
US
5.0 / 5Outstanding
"A 5-star experience!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent! It was really like a 5-star hotel! As good as any Ritz Carlton.
Genuine Hotels.com guest review
Response by Silversmith Hotel Chicago Downtown
Zachary, thank you for the five-star review of Silversmith. We consider ourselves a rare gem in the loop, and I'm pleased to hear we exceeded your expectations. I hope you had a great visit to Chicago, and we look forward to welcoming you again soon. Best, Hans Ritten
2 night business trip Jan 20, 2015
Zachary
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
i just booked one night in that hotel and i really like it and if i will stay more than one night in chicago, definitely i will book one more time
Genuine Expedia guest review
Response by Silversmith Hotel Chicago Downtown
Thanks so much for staying with us and for the five-star review. I hope you were able to enjoy more than one night. Please come visit us again soon. Regards, Hans Ritten
Other trip Jan 25, 2015
A Traveler
US
4.0 / 5Excellent
"beautiful hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
Great hotel. Beautiful, clean & friendly staff. Our first room was right next to the train station so it was noisy. They moved us to another room & at 5am dumpster trucks were making so much noise but kind of expect that with downtown. Everything is walking distance. Parked in a garage right down the street for $46 but parking is expensive everywhere. Overall great stay.
Genuine Hotels.com guest review
Response by Silversmith Hotel Chicago Downtown
Thanks so much for the recommendation and for choosing Silversmith. I'm glad you enjoyed our recently renovated accommodations and were able to take advantage of our downtown location. We appreciate your feedback and hope you'll come stay with us again soon. Regards, Hans Ritten
1 night family trip Jan 21, 2015
A Traveler
US
5.0 / 5Outstanding
"Excellent"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This place was amazing. The location, the staff, the price, all of it. I will be staying here the next time i am in Chicago , no doubt.
Genuine Hotels.com guest review
Response by Silversmith Hotel Chicago Downtown
Gregory, I'm so glad to hear you had a great time at Silversmith Hotel. We aim to provide the ultimate guest experience and I'm thrilled we could meet your expectations. We look forward to welcoming you during your next visit to Chicago. Regards, Hans Ritten
3 night romance trip Jan 16, 2015
Gregory
US
5.0 / 5Outstanding
"Location and Service Can't be Beat"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We were delighted to find this hotel in the Loop for a long weekend getaway. Conveniently located, it is a few blocks from Millennium Park, the Art Institute, theaters, and shopping. The room was very spacious, comfortable, and attractively decorated. Staff was friendly and helpful. All this at a very affordable rate for a couple of retirees. Over the past few years we have shied away from corporate chain hotels and have always been pleased with our finds. The Silversmith will be on our list of hotels to revisit.
Genuine Hotels.com guest review
Response by Silversmith Hotel Chicago Downtown
Thanks so much for staying with us at Silversmith for your weekend getaway. It sounds like you were able to explore all the fantastic nearby attractions during your visit. We appreciate you taking the time to review your experience, and I'm glad to hear your thoughts about our recent redesign. I do hope you will come visit us again soon. Regards, Hans Ritten
2 night romance trip Jan 16, 2015
David
US
5.0 / 5Outstanding
"Great Spot in the Loop"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Wonderful beautiful hotel, just blocks from our destination of the Art Institute. One of the most comfortable bed/pillow situations you could hope for in a hotel. Patty at the front desk was very friendly and helpful. Loved this hotel and would stay here again in a second.
Genuine Hotels.com guest review
Response by Silversmith Hotel Chicago Downtown
Judith, thank you for the five-star review of Silversmith Hotel. It sounds like you had a great visit -- the Art Institute is a must-see. I'm so glad our spacious accommodations and comfortable bedding made for a wonderful experience. Please come visit us again soon. I'll be sure to pass along your compliments to Patty. Regards, Hans Ritten
1 night family trip Jan 17, 2015
Judith
US
4.0 / 5Excellent
"Nice hotel near millennium park"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
Nice place to stay. Really cozy and within walking distance of most stuff
Genuine Expedia guest review
Response by Silversmith Hotel Chicago Downtown
Thank you for the great view of your stay at Silversmith. I'm glad to hear you enjoyed our spacious accommodations and took advantage of our prime downtown location. I hope you had a chance to enjoy Adamus during your visit. We hope to see you again soon. Regards, Hans Ritten
Other trip Jan 19, 2015
Charles
US
5.0 / 5Outstanding
"Convenient in-town location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Comfortable large room. The El tracks go down Wabash Ave. but the noise wasn't bad. Much like the individual HVAC units that many hotels have. I had a room on the back side of the hotel, and would recommend asking for that when reserving. Nice bar and restaurant in the hotel, too. And the rate (admittedly in January) was outstanding.
Genuine Expedia guest review
Response by Silversmith Hotel Chicago Downtown
Thank you so much for the five-star review of Silversmith Hotel. I'm glad to hear you enjoyed the recently renovated accommodations, as well as the new lounge Adamus. We hope you will stay with us again the next time your travels bring you to Chicago. Regards, Hans Ritten
Other trip Jan 18, 2015
Matt
US
5.0 / 5Outstanding
"Scored a great little gem."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great location near Millenium Park. Awesome staff. Comfy, ran room. Quiet neighborhood. Ideal boutique hotel.
Genuine Hotels.com guest review
Response by Silversmith Hotel Chicago Downtown
Laurie, we considers ourselves a rare gem, and I'm glad to hear you agree. It sounds like you had a great time explore Chicago, and I'm happy we could provide comfortable accommodations during your visit. Thank you, again. I hope to see you soon. Best, Hans Ritten
1 night trip Jan 14, 2015
Laurie
US
4.0 / 5Excellent
"Great value for money."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great for business - pleasure. Nice lounge area. Be sure to stay on a floor facing away from El if you are on a lower floor.
Genuine Hotels.com guest review
Response by Silversmith Hotel Chicago Downtown
Thank you for the great review. I'm glad you found Silversmith to be the perfect hotel for both business and pleasure, and am happy to hear you enjoyed the lounge Adamus. We hope to welcome you again in the near future. Regards, Hans Ritten
1 night business trip Jan 13, 2015
D Rafael
US
5.0 / 5Outstanding
"Symphany"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
This hotel was such a nice surprise. The decor and service of hotel was excellent. It was in walking distance to the Chicago symphany. Enjoyed the stay.
Genuine Expedia guest review
Response by Silversmith Hotel Chicago Downtown
I'm so glad you chose to stay with us at Silversmith. We appreciate your review, and I'm glad to hear you enjoyed the symphony. Our hotel was recently renovated, so I'm glad you like the new design. Please come visit us again soon. Regards, Hans Ritten
Other trip Jan 15, 2015
A Traveler
US
4.0 / 5Excellent
"Very clean, great rate, convenient location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
I've stayed here twice, the first time during renovations in 2014 and again in 2015. Convenient location one block West of Michigan Avenue...close walking distance to many landmarks including Chicago Symphony, The Art Institute, Jay Pritzker Pavillion, Cloud Gate/Millennium Park (the Bean!). Hotel is very clean and looks great post-reno, very kind staff. Valet parking with in and out prove legwarmers for $56/day (I don't know if this fee fluctuates). Many hotels located within "old" buildings or so called boutique hotels have small cramped rooms and tired amenities. NOT my experience at the Silversmith. Spacious rooms with beautiful decor. A huge bargain if the location suits your needs/plans for the stay. I'll continue to use this hotel. Check out Trattoria No.10 for a great (italian) dining experience that's super close...order the Butternut Squash ravioli made fresh daily.
Genuine Hotels.com guest review
Response by Silversmith Hotel Chicago Downtown
Thank you so much for your continued support of Silversmith Hotel. I'm pleased to hear your thoughts regarding our redesign and am delighted you enjoy our spacious guest rooms and current amenities. I hope you had a chance to try out Adamus as well. We look forward to welcoming you again soon. Best, Hans Ritten
1 night romance trip Jan 7, 2015
A Traveler
US
4.0 / 5Excellent
"Modern hotel on historic street"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Very nice, modern boutique hotel that has preserved elements of times past. We received a complimentary upgrade and had a very large room and nice bathroom. The hotel is situated right along the El tracks on Wabash, so you do hear a small rumble as the train goes by. It was nothing that kept us up or anything, though. I'd recommend this property!
Genuine Hotels.com guest review
Response by Silversmith Hotel Chicago Downtown
We couldn't have said it better ourselves! Our goal was to maintain the classical architecture and provide a modern, refined experience on the inside. I'm glad you enjoyed our new look. We sincerely appreciate your recommendation, and I hope we have the chance to welcome you again soon. Regards, Hans Ritten
1 night romance trip Jan 2, 2015
A Traveler
US
5.0 / 5Outstanding
"GREAT STAY IN CHICAGO LOOP"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
My husband and I stayed for 3 affordable nights between Christmas and New Years. From the time we walked into the hotel to check out, we were met with great service. It was also our anniversary and the hotel did not hesitate to congratulate us. In addition, the location is perfect, a few steps from the L and noise was minimal considering. Rooms are comfy and spacious and the robes are really comfortable. The only two hiccups in our whole stay was the lack of vending machine so we asked for ice and took quite some time to get it (it was after midnight so it may have been difficult due to staff availability) and our room was not cleaned the second day (but we still had plenty of towels). Overall, it was a great stay and definitely NOT our last. Thanks!!
Genuine Hotels.com guest review
Response by Silversmith Hotel Chicago Downtown
Thank you, Joan, for a wonderful review. I'm thrilled you chose to celebrate your anniversary at Silversmith, and am happy to hear you enjoyed our spacious guest rooms and plush lounge robes. I apologize for the delay in service and the housekeeping issue; we'll be sure to resolve those before your next visit. We look forward to seeing you and your husband again soon. Thanks, again. Best, Hans Ritten
3 night romance trip Dec 27, 2014
Joan
US
5.0 / 5Outstanding
"Stellar hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
It's a beautiful Art Deco hotel with a convenient location near the Art Institute, the Magnificent Mile and the rail system. The interior is striking in tones of black, gray and white, with marble floors and crystal accents. The beds were very comfortable. The staff was very accommodating and helpful with side trip suggestions. We appreciated the tip about going to the John Hancock building(for a $15 fee, you would get a view AND a cocktail). We also went to a Second City show. We had a great time!
Genuine Hotels.com guest review
Response by Silversmith Hotel Chicago Downtown
Trina, thanks so much for staying with us at Silversmith during your trip to Chicago. I'm delighted you enjoyed the look of our recent redesign, with crystal accents and marble flooring. We appreciate the compliments to our staff, and I'll be sure to pass them along. It sounds like you had a wonderful time in the Windy City, and we hope you'll join us again soon. Regards, Hans Ritten
2 night trip with friends Jan 2, 2015
Trina
US
3.0 / 5Good
"Hotel Under the L"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    1.0
Was a beautiful hotel but I didn't realize that it was located right beneath the L tracks (my mistake in booking of course). Once inside though it was very nice and you can't beat the price for the location. Wonderfully comfy bed and very clean. The bathroom left much to be desired, however.
Genuine Hotels.com guest review
Response by Silversmith Hotel Chicago Downtown
Thank you for choosing Silversmith Hotel. Our downtown location is perfect for exploring the nearby attractions of Chicago, and I hope you had a great time in the city. I'm glad to hear you enjoyed the plush bedding and spacious guest rooms, and hope you'll choose to stay with us again during your next visit. Regards, Hans Ritten
1 night romance trip Jan 3, 2015
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
It's a very nice hotel, all new. Very nice location near Millenium Park and in front of a metro station. The prices are very good. I'm really good impressed and recommend the hotel for everyone.
Genuine Expedia guest review
Response by Silversmith Hotel Chicago Downtown
Thanks so much for your recommendation of Silversmith Hotel. I'm pleased to hear your thoughts regarding our recent renovations, and hope you had a chance to visit our new restaurant Adamus. It sounds like you were able to take advantage of our central location, and I hope you will stay with us again the next time your travels bring your to Chicago. Many wishes for a happy new. Regards, Hans Ritten
Other trip Jan 3, 2015
Jahn
US
5.0 / 5Outstanding
"2014 Thanksgiving family fun"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Nice hotel in a nice area.
Genuine Hotels.com guest review
Response by Silversmith Hotel Chicago Downtown
Lisa, thank you so much for the five-star review. I'm so glad we were able to provide a comfortable place to stay while you enjoyed a wonderful Thanksgiving. We hope to see you and your family again in 2015. Best, Hans Ritten
1 night family trip Nov 26, 2014
LISA
US
5.0 / 5Outstanding
"Newsies!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We had a great trip. We were in town to see the Newsies (a must see). The motel is in a great location. We were able to walk to most everything and if not the subway system is real close. Everything was great!
Genuine Hotels.com guest review
Response by Silversmith Hotel Chicago Downtown
I'm so glad you chose to stay with us while in town to see the show. We are the perfect location for walking distance, and I'm glad it worked out well for you. We value our guests' feedback, and I really appreciate your recommendation. Please come stay with us again the next time your travels bring you to Chicago. Best, Hans Ritten
3 night family trip Dec 26, 2014
A Traveler
US
5.0 / 5Outstanding
"Fantastic"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We loved this hotel! The staff was friendly, the room was nice and comfortable, and the vibe was great. Location is excellent, right off the Madison/Wabash stop on the Orange Line. Would most definitely stay here again :)
Genuine Hotels.com guest review
Response by Silversmith Hotel Chicago Downtown
Julia, I'm so glad you joined us at Silversmith and that you took advantage of our central downtown location. Our hotel was recently renovated, so I'm glad you enjoyed our new look. I hope you had a chance to enjoy Adamus as well. We appreciate your recommendation, and I hope to see you again soon.
1 night romance trip Dec 28, 2014
Julia
US
5.0 / 5Outstanding
"Nice hotel for a weekend away"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Nice hotel in downtown with friendly staff who were willing to help make our stay enjoyable.
Genuine Expedia guest review
Response by Silversmith Hotel Chicago Downtown
We appreciate the five-star review of Silversmith, and I'm so glad that our accommodating staff elevated your experience. I hope you had a chance to visit Adamus during your time here. Please join us again the next time you choose to get away for the weekend. Best wishes for a wonderful new year. Regards, Hans Ritten
Other trip Dec 30, 2014
Birthday Girl
US
4.0 / 5Excellent
"Nice hotel!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Overall I am satisfied with my stay. It was our weekend gateway with my husband. Nice chic hotel in Downtown Chicago. We were very close to EVERYTHING: shops, bars, restaurants; Starbucks was just across the street. The only downside that I can imagine is the fact that there is a Metro train right on that street. My windows looked at the back street. It was very quiet for us. I would imagine it wouldn't be as quiet in the room looking at the main street. The room was comfy, a little small but enough for just two of us.
Genuine Expedia guest review
Response by Silversmith Hotel Chicago Downtown
Thanks so much for taking the time to review your stay. Silversmith Hotel is the perfect option for a romantic getaway, and I'm glad you and your husband had a great time exploring the city. We hope you to see you both again in the new year. Best, Hans Ritten
Other trip Dec 29, 2014
Kate
US
5.0 / 5Outstanding
"Very nice hotel. Loved it!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I never wanted to leave my room. The bed was so comfortable. The room was beautiful. The staff is excellent.
Genuine Expedia guest review
Response by Silversmith Hotel Chicago Downtown
Amber, thank you for visiting Silversmith Hotel. I'm glad you enjoyed our plush bedding and spacious guest rooms. I hope you had a chance to visit Adamus for a delicious meal or beverage. We appreciate your compliments to our staff, as they aim to provide the best possible experience. Please come stay with us again during your next trip to Chicago. Regards, Hans Ritten
Other trip Dec 27, 2014
Amber
US
5.0 / 5Outstanding
"Perfect location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Close to museums, parks, theaters, the L, restaurants and shopping. We were happy to have a lovely quiet room on the back side, top floor. Nicely renovated modern decor. Perfect post for a last minute holiday trip to Chicago.
Genuine Expedia guest review
Response by Silversmith Hotel Chicago Downtown
We appreciate you taking the time to review your stay at Silversmith Hotel. I'm glad you took advantage of our central location for a holiday shopping trip, and enjoyed our recently updated guest rooms and modern decor. We hope to see you again in the new year! Thank you, again. Best, Hans Ritten
Other trip Dec 27, 2014
travel nuts
US
5.0 / 5Outstanding
"Wish I could have stayed longer!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
My boyfriend and I stayed at the Silversmith for just one night as we were passing through on our way to Iowa. After much research and careful review, I chose the Silversmith based on their wonderful comments on hotels.com. It definitely lived up to it's word! The hotel was clean and modern, the front desk and doorman were very helpful and friendly and the room was VERY clean and comfy! Our view was awful but we didn't need to gaze out the window. We parked the rental car in a garage two blocks down and only paid $44, rather than the hotel valet price of $60. We didn't get to ride the train, but there's a convenient stop right outside the hotels front door! Millennium Park is only one block from the hotel and there are all kinds of food and shops nearby! P.S. If you're driving through the city, or anywhere in Illinois, bring cash to pay the tolls. I wasn't prepared for this as we haven't heard of such things in Arizona! Oops! Haha.
Genuine Hotels.com guest review
Response by Silversmith Hotel Chicago Downtown
I'm so glad you were able to visit us, if only for a night. We appreciate your comments regarding our hard-working staff, recent redesign and spacious accommodations. We'd love for you to join us again during your next trip to Chicago, and hope you can stay a while longer to explore all of the great nearby attractions. Thank you for the review. Best, Hans Ritten
1 night romance trip Dec 22, 2014
Rachel Miller
US
5.0 / 5Outstanding
"Nice, Clean Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This was our third time staying at this hotel. The location is great! Room is spacious, clean, and comfortable. We would definitely stay here again.
Genuine Expedia guest review
Response by Silversmith Hotel Chicago Downtown
Shelly, thank you for joining us at Silversmith Hotel again. We were pleased to welcome you back, and appreciate the five-star review. I hope you've had a chance to experience the delicious cuisine at Adamus. We are already looking forward to your next visit. Best wishes for a happy new year. Regards, Hans Ritten
Other trip Dec 25, 2014
Shelly
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
only spoke with staff at check-in, but she was very friendly and helpful super clean and comfortable room great access to everything we wanted to see
Genuine Expedia guest review
Response by Silversmith Hotel Chicago Downtown
We're delighted you enjoyed our central location, nearby many of Chicago's most famed attractions. We appreciate your review, and compliments to our staff. I hope we see you in the new year. Thank you, again. Regards, Hans Ritten
Other trip Dec 25, 2014
A Traveler
US
5.0 / 5Outstanding
"Perfect location for our activities."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The front desk lady and Enrique the valet were charming and helpful. Everything we wanted to do was within walking distance. The room was comfortable. Will definitely stay again.
Genuine Expedia guest review
Response by Silversmith Hotel Chicago Downtown
Thanks so much for the five-star review, Pam. I'm glad you found our hard-working staff helpful, and hope you had a great time exploring the city. We appreciate your recommendation, and look forward to welcoming you back in 2015. Thank you, again. Regards, Hans Ritten
Other trip Dec 20, 2014
pam
US
3.0 / 5Good
"nice hotel but so much for early check in"
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
we had early check in and regular was 3 so we arrived at the hotel around 11 so we could drop our bags off and asked if the room was ready which is wasn't and that was alright cause we were really early. we continued to walk around chicago and around 1 we checked again to see if it was ready and it wasn't. so we hung out around the area and checked again at two and it still wasn't ready but they said they would call when it was ready. we never got a call and at 2:50 we went back to the desk and they said it was ready for us and we never got that call. i would figure if they knew someone wanted to get in the room a little early they could accommodate that since most check in later in the day. besides that everything else was very nice but a little noisey from the cta trains. only reason we wanted to get into the room so soon was cause we wanted to relax before we had to leave for blue man group at 3:45.
Genuine Hotels.com guest review
Response by Silversmith Hotel Chicago Downtown
Ryan, thank you for selecting Silversmith during your visit to Chicago. While we certainly do our best to accommodate an early check-in, at times it is not possible to the occupancy of the hotel. I apologize for any inconvenience, and we hope you enjoyed the rest of your visit, as well as the show. We hope you will visit us again in 2015. Regards, Hans Ritten
1 night romance trip Dec 13, 2014
Ryan
US
5.0 / 5Outstanding
"Great Place to stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We have stayed her several times and have always enjoyed the accommodations. It is a great location. The staff has always been very helpful. The new renovations are beautiful.
Genuine Hotels.com guest review
Response by Silversmith Hotel Chicago Downtown
Hi, Arlene. We're so glad to hear your thoughts about our recent renovations! I hope you had a chance to experience the new lounge and restaurant, Adamus, during your visit. We appreciate your continued loyalty, and look forward to welcoming you again in the new year. Happy Holidays. Best, Hans Ritten
1 night trip with friends Dec 13, 2014
Arlene
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I was there with a couple friends and was going to a concert in town. Right when I got there, I recieved a parking ticket within the first 3 minutes of parking there waiting for the valet. Upon the front desk hearing this, and noticing it was my birthday, they took my group over to the bar and bought us a round to help offset the ticket I received. I thought that was going above and beyond.
Genuine Expedia guest review
Response by Silversmith Hotel Chicago Downtown
Brian, we apologize for the issue with the valet, but are glad to hear you enjoyed your time at Adamus. I hope you continued your birthday celebration and we appreciate your five-star review. Please come visit us again soon. Thanks, again. Regards, Hans Ritten
Other trip Dec 17, 2014
Brian
US
5.0 / 5Outstanding
"Classy place, close to everything"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We really like this place. We first stayed several years ago before it was remodeled and thought its location and accessibility was perfect. The new look is almost too upscale for us, but the service was superb. One member of our group was disappointed in lack of ice (for leg). But we will be looking for this place on our next trip.
Genuine Hotels.com guest review
Response by Silversmith Hotel Chicago Downtown
Roberta, I'm so glad you visited us again and enjoyed our new updated look. Our staff works hard to ensure all of guests are completely comfortable, and I'm glad we met your expectations. As part of our personalized service, we will gladly deliver ice to your room upon request. I appreciate the five-star review, and can't wait until visit us again in 2015. Best, Hans Ritten
3 night family trip Dec 11, 2014
Roberta
US
4.0 / 5Excellent
"Intimate Hotel In The Heart of Chicago"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
In Chicago for a 48 hour getaway. Cool little boutique hotel on South Wabash just steps away from the Madison/Wabash CTA station. Great location right smack in the middle of "The Loop". Clean comfortable room at a very nice price. Very friendly staff too! The only downsides: The room faced an alley way and there was no ice available on my floor (3rd). When in town again, I wouldn't hesitate to book with Silversmith!
Genuine Hotels.com guest review
Response by Silversmith Hotel Chicago Downtown
Hi Matthew. Thanks for choosing Silversmith for your Chicago getaway. I'm thrilled you enjoyed our downtown location and customized service. As part of the luxury experience, ice can be delivered to your room immediately upon request. We appreciate your comments and hope to see you again in 2015. Regards, Hans Ritten
2 night trip Dec 12, 2014
Matthew
US
5.0 / 5Outstanding
"Very clean and spacious rooms, great staff!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent hotel, clean, roomy, nice staff. Looked like an elegant apartment inside, high ceilings, nice tile in bathroom, nice wallpaper and drapes, mirrors. Highly recommend.
Genuine Hotels.com guest review
Response by Silversmith Hotel Chicago Downtown
We're so glad you chose Silversmith Hotel during your trip to Chicago, and enjoyed our recently redesigned interiors. We're very proud of our new look and appreciate your compliments and value your recommendation. We hope to see you again very soon. Regards, Hans Ritten
1 night family trip Dec 13, 2014
A Traveler
US
5.0 / 5Outstanding
"clean modern great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
We went for a Christmas getaway. My wife loved the modern decor. Super comfy bedding and a huge room with our King suite upgrade. The hotel is immaculate and quiet. We walked to the Symphony. Very close to Art Institute and Theaters. Great value too. This will be our go to hotel for downtown Chicago. Pros: big room newly renovated super clean and comfy Cons: too quiet if you are looking for a happening location. (My wife loved the atmosphere)
Genuine Hotels.com guest review
Response by Silversmith Hotel Chicago Downtown
Hi, Kevin. I'm so glad you and your wife enjoyed Silversmith for a Christmas getaway, and am pleased to hear your thoughts regarding our new design. We do have a great location, perfect for walking to nearby Chicago attractions. I hope you were able to enjoy a drink or meal at Adamus, and we look forward to your next getaway. Thanks, again. Regards, Hans Ritten
1 night romance trip Dec 13, 2014
Kevin
US
5.0 / 5Outstanding
"Great stay for price"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Best bed I have ever slept in and very nice showers
Genuine Hotels.com guest review
Response by Silversmith Hotel Chicago Downtown
Thank you, Thomas, for your five-star review. I'm glad to hear you enjoyed the plush bedding and spacious bathrooms. We hope we will be your hotel of choice when visiting Chicago, and I look forward to welcoming you in 2015. Regards, Hans Ritten
1 night romance trip Dec 13, 2014
Thomas
US
5.0 / 5Outstanding
"Weekend away"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
This hotel is absolutely beautiful! Was a little nervous about booking somewhere I had never stayed, but it was really nice. The bar and restaurant area are so nicely done. The decor of our room was awesome!
Genuine Hotels.com guest review
Response by Silversmith Hotel Chicago Downtown
Jennifer, I'm delighted you took a chance and chose Silversmith. The hotel was recently renovated, and Adamus is newly opened. I'm thrilled you enjoyed your time there. Please stay with us again the next time you visit Chicago. I hope to see you in 2015. Best, Hans Ritten
1 night family trip Dec 13, 2014
Jennifer
US
4.0 / 5Excellent
"Nice hotel where the fun is."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Nice hotel walking distance to everything. clean room, very nice staff. No view from my room but I wasn't there to look out the window.
Genuine Expedia guest review
Other trip Dec 15, 2014
Dave
US
5.0 / 5Outstanding
"beautiful hotel in great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Comfortable stay in a beautiful hotel. Our hotel room was beautifully decorated and very clean. Service was great. Staff very friendly. Our hotel was walking distance to the Bean. The subway stop was literally right next to the hotel.
Genuine Hotels.com guest review
Response by Silversmith Hotel Chicago Downtown
Thank you for your five-star review, Colleen. Our staff works very hard, and I'll be sure to pass along your compliments. I appreciate your comments regarding our renovated guest rooms, and am delighted to hear you took advantage of our prime location. Happy Holidays, and we hope to welcome you in the new year. Regards, Hans Ritten.
1 night business trip Dec 12, 2014
Colleen
US
4.0 / 5Excellent
"Hidden gem"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Hotel has been around longer than most know...it's just a tad conspicuously located. Employees, restaurant, room and convenience to Loop activities are great.
Genuine Expedia guest review
Response by Silversmith Hotel Chicago Downtown
Thank you, Matt, for the review of Silversmith. We are a historical building and recently underwent a major renovation. I hope you enjoyed our new look and restaurant Adamus. I'm glad you enjoy our central location, and we hope you'll join us again the next time you're in Chicago. Regards, Hans Ritten
Other trip Dec 14, 2014
Matt
US
5.0 / 5Outstanding
"THE place in the Loop; true hidden gem"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We choose to stay at the Silversmith whenever possible. Love the decor and staff. Disappointed that the restaurant has a limited menu now; the former restaurant served a great breakfast. The hotel is in a perfect Loop location.
Genuine Hotels.com guest review
Response by Silversmith Hotel Chicago Downtown
I'm so glad we are your hotel of choice when visiting Chicago, and am happy to hear you love our new look. Our menu at Adamus changes seasonally in order to provide the freshest ingredients and dishes. I hope you'll try it for another meal during your next stay. Thank you for the wonderful review, and we look forward to seeing you soon. Regards, Hans Ritten
1 night trip with friends Dec 9, 2014
A Traveler
US
5.0 / 5Outstanding
"Great Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We came and stayed at the Silversmith Hotel for the JT concert- so we weren't in town long. The hotel is right in the middle of downtown which was perfect for walking around and going to all the shops. The hotel looks very new and chic. I loved the silver, pink and cream colored concept. You walked into the lobby and it didn't look like any hotel I’ve been to before. I actually loved the wall design so much that I took pictures so I could find something similar for our master bedroom. The bar was nice- the food was a little expensive so we didn’t eat at the restaurant but I’d defiantly come back and stay here.
Genuine Hotels.com guest review
Response by Silversmith Hotel Chicago Downtown
Kristy, we're so glad you chose to stay at Silversmith during your visit to Chicago. It's the perfect, chic homebase for the concert. I appreciate your compliments and we're delighted you enjoyed our new look. I'm so glad you had a great visit and we look forward to welcoming you again soon. Regards, Hans Ritten
1 night trip with friends Dec 8, 2014
Kristy
US
5.0 / 5Outstanding
"Loved it"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The bed was very comfy and the staff was nice. Also had drinks and appetizers here with friends and everyone was pleased with the food and drinks. The only downside was that the gym had only two ellipticals and they were both in use so I had to use the treadmill. I would definitely recommend this.
Genuine Expedia guest review
Response by Silversmith Hotel Chicago Downtown
Thank you for your review of Silversmith Hotel. We appreciate your kind comments regarding our staff, as customer service is a top priority at Silversmith. I am delighted to hear that you and your friends enjoyed our new restaurant and lounge Adamus. We value your feedback regarding our fitness center as we work to enhance customer experience. We appreciate your recommendation and look forward to your future visits to the Windy City. Regards, Hans Ritten
Other trip Dec 6, 2014
Jenn
US
5.0 / 5Outstanding
"Wonderful!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We checked in at 3 and not only was the hotel and staff awesome our room was amazing! It's within walking distance to a lot of different places, and the in & out valet was great!
Genuine Expedia guest review
Response by Silversmith Hotel Chicago Downtown
Thank you for the terrific review of Silversmith Hotel. I am thrilled to hear that you enjoyed our excellent customer service, recently renovated accommodations and central location in the Loop. I am glad that you took advantage of our valet service, perfect for guests on the go. I hope you will be joining us again on your next visit to Chicago. Regards, Hans Ritten
Other trip Dec 6, 2014
A Traveler
US
4.0 / 5Excellent
"Great stay! Great Location"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Really great hotel! I'm a fan of the boutique hotel so this was the perfect choice for our family of 4 overthe Thanksgiving holiday. We had an issue with not having an air mattress that we requested, however I was so impressed with the way they compensated for not locating it upon check in! We had another small issue and it was resolved quickly! It was above and beyond! Lovely environment, attentive staff and great central location. There is a subway line running infrornt of hotel, but I was never bothered by it. It added to the artistry of the jewelry neighborhood! Cute, clean gym with the coolest view. I really feel that this hotel is underrated, I travel a lot and have stayed in four star properties that don't come close! I would go back and I'm stealing a few decorating tips for one of our guest rooms at home! Will be back in the Spring for sure!
Genuine Expedia guest review
Response by Silversmith Hotel Chicago Downtown
Thank you for enjoying your holiday with Silversmith Hotel. I am delighted to hear that you enjoyed our recently reinvented interiors and luxurious Molton Brown amenities. I apologize for the check in miscommunication that you experienced but I am glad to hear that you had a wonderful time during your stay. We appreciate your thoughtful feedback and we look forward to seeing you and your family again in the spring! Regards, Hans Ritten
Other trip Dec 6, 2014
PC
US
4.0 / 5Excellent
"Cozy hotel with a complete bar and dinning facilty"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Hotel was great, if your room is located on Wabash Road side you are in for some noise.... when you book or look on line there is no mention of that. Hotel did offer to move me the next day
Genuine Expedia guest review
Response by Silversmith Hotel Chicago Downtown
Thank you for enjoying Silversmith Hotel during your visit to Chicago. I’m glad to hear you enjoyed our central location, one block east of State Street and one block west of Michigan Avenue. As we are located downtown, please inform our reservations team that you would prefer an interior room upon your next visit. We appreciate your feedback and look forward to seeing you again the next time your travels being you to Chicago. Regards, Hans Ritten
Other trip Dec 5, 2014
al
US
5.0 / 5Outstanding
"Beautifully renovated old building."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Beautiful hotel, very nice staff, great location.
Genuine Expedia guest review
Response by Silversmith Hotel Chicago Downtown
Thank you for enjoyed Silversmith Hotel during your visit to Chicago. I am thrilled that you enjoyed our associates’ service location in the heart of the Windy City. I look forward to your next visit. Regards, Hans Ritten
Other trip Dec 2, 2014
A Traveler
US
5.0 / 5Outstanding
"The Best!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Incredible. Luxurious. Amazing Staff. Great Décor!! Great Location. Extended my stay.
Genuine Hotels.com guest review
Response by Silversmith Hotel Chicago Downtown
Thank you for the great review of Silversmith Hotel. I am glad to hear that you enjoyed our recently reinvented interior design inspired by the Art-Deco era and our charming Jeweler’s Row location. I am happy that you enjoyed our associates’ service and convenient location in the Loop. We look forward to your next visit. Regards, Hans RItten
3 night family trip Nov 24, 2014
oluwatomi
US
4.0 / 5Excellent
"Excellent location for exploring Chicago"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The Silversmith provides a great central location to explore the waterfront, Millennium Park, Art Institute, the Magnificent Mile, and the multitude of significant Chicago architectural landmarks. As a newly remodeled and re-decorated hotel it offers excellent amenities and is clean, comfortable and stylish. An excellent bed provided for a good night sleep (because we were on the backside of the hotel is was quiet). A beautiful glassed-in shower started the day off right. The room had all the essentials-coffee maker, refrigerator, ample space and storage, nice bath products, comfy robes and towels. I appreciated that the temperature could actually be controlled in the room. Because of the proximity to public transportation we had easy transport to incredible dining experiences in some great Chicago restaurants. The location on Chicago's Jewelry Row seems to have inspired "art" that consists of close-up photos of jewelry. Not my favorite art, but certainly not a big deal. This is a great hotel and a true value, that I recommend to others.
Genuine Expedia guest review
Response by Silversmith Hotel Chicago Downtown
Thank you for the terrific review of Silversmith Hotel. I am delighted to hear that you enjoyed our downtown location, providing easy access to famed Chicago landmarks and attractions. Our recently renovated accommodations provide the most up-to-date amenities and modern interior design– I am glad that you enjoyed it! Next time, be sure to stop by our new restaurant and lounge Adamus and experience our seasonally-driven menu. We appreciate your feedback and will take your ideas into consideration. I look forward to welcoming you again on your next visit to Chicago. Regards, Hans Ritten
Other trip Dec 1, 2014
Roberta
US
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