I thought the Silversmith was just perfect for the time I was there. The rooms are large and pretty and the hotel staff is very friendly. Food was good in the bar and once they perfect the service it will even better. Great place to spend the weekend!Genuine Expedia guest review
Response by Silversmith Hotel Chicago Downtown Thank you for your review of The Silversmith Hotel. Our large guest bedrooms and modern decor are resultant from our recent reinvention, and we are glad to hear you enjoyed. We do our best to provide our best, most personable service and we are happy to accommodate. We anticipate your future stays.
"Perfect in the Loop"
Was in town for a conference. Was in a great location and the room (and hotel overall) were great. Would definitely stay here again.Genuine Expedia guest review
Response by Silversmith Hotel Chicago Downtown Thank you for your review of The Silversmith Hotel. We are so glad you chose The Silversmith Hotel for your business stay. Our recent renovations have created a sleek, chic atmosphere, conducive for both business and pleasure. We look forward to your next visit
Great staff, price and accommodations at the Silversmith. With a location convieniently by the AIC I'll definitely be back.Genuine Expedia guest review
Response by Silversmith Hotel Chicago Downtown Thank you noirkiss3, for your review of The Silversmith Hotel. We too love our convenient location that allows guests to explore all that The Windy City has to offer! We do hope you will come and visit us again the next time you are in Chicago and try our newly opened Adamus Lounge.
"Best Experience in Chicago!"
I loved our stay at Silversmith! Awesome hotel. The room was top-notch and the furniture, carpet, lamps, etc. seemed new and sleek. The room had a small but separate living area, which was very useful since I had to work on something till late while my husband slept in the other room undisturbed. I especially loved the bathrobes and towels (sooo soft […] and luxurious)! It's very close to everything and convenient. The staff were very courteous and one of the nicest I've experienced at hotels. I would definitely stay there again. Loved it. However, there is just one downside, which is for light sleepers you can hear the metro running throughout the night. I am a heavy sleeper so it didn't bother me, but my husband said his case was different. Nonetheless, he agreed other than that it was the best hotel experience he'd had in Chicago. Read moreGenuine Hotels.com guest review
Response by Silversmith Hotel Chicago Downtown Thank you, Diane, for your review of The Silversmith Hotel. We are so glad you enjoyed our recent renovations that include modern interiors with chic decor. We too love our luxury accommodations! We look forward to seeing you and your husband again on your next visit to The WIndy City, when perhaps you may try our recently unveiled Adamus Lounge.
"Loved this place"
We really loved the Silversmith and hope to be back. The room was beautiful, super clean, and comfortable, and even the bathroom was spacious. The only downside for us was that the thermostat didn't work and we couldn't get the room cool enough to sleep well, especially with the very warm duvets. But we still loved this place!Genuine Hotels.com guest review
Response by Silversmith Hotel Chicago Downtown Brenda, thank you for your review of The Silversmith Hotel. We hope to see you again when you may again enjoy our recently reinvented interiors and luxury accommodations to make any stay a memorable one. We apologize for the thermostat issues and will work to remedy this for your next visit.
"Nice hotel walking distance to attractions"
Overall, the hotel was really nice; however we were a bit disappointed when we arrived fairly early and had issues with early check-in (wasn't really an option). Since it was the off-season, I think we could have been accomodated in a more timely fashion. Also, we were unaware that the hotel did not offer room service, so we had breakfast in their restaurant, […] which was really good; however, they charge my credit card three times. It seems as though the hotel is newly renovated and probably under new ownership, so maybe they simply need more time to get it together. Read moreGenuine Expedia guest review
Response by Silversmith Hotel Chicago Downtown Thank you for your review of The Silversmith Hotel. We apologize for the check-in experience you had, and will look into seeing where the breakdown in service occurred. Sincere apologies for the charges you were given for your meal. We do hope you will give us another chance to impress you with our finished renovated space the next time you're in Chicago. Thank you again for your honest feedback
"Lovely in the Heart of Downtown"
Impressive and extremely convenient. The hotel was was a mix of historical beauty and modern elegance. The service was warm and efficient.Genuine Hotels.com guest review
Response by Silversmith Hotel Chicago Downtown Thank you for your review of The Silversmith Hotel. We are so glad you enjoyed our recently reinvented space, extending artfully designed interiors and a chic, relaxing ambiance. We look forward to seeing you on your next visit to Chicago!
Excellent and friendly staff! Great location. Will definitely be staying again!Genuine Hotels.com guest review
Response by Silversmith Hotel Chicago Downtown Thank you Cassandra, for your review of The Silversmith Hotel. We are so glad you enjoyed our premier location in the heart of the city, allotting easy access to famed attractions and destinations. We very much look forward to your next visit!
"Amazing hotel! Great value for luxury!"
The room was beautiful, spacious, and clean. The beds were so comfortable, and the location was great. Will stay again!Genuine Hotels.com guest review
Response by Silversmith Hotel Chicago Downtown Cara, thank you for your review of The Silversmith Hotel. We are thrilled to hear you enjoyed our modern, chic space and luxury amenities. We look forward to your next visit, when perhaps you may try our newly opened Adamus Restaurant and Lounge.
We loved the Silversmith Hotel! He service was great, the room was clean. Beautifully renovated too!Genuine Hotels.com guest review
Response by Silversmith Hotel Chicago Downtown Shelley, thank you for your review of The Silversmith Hotel. We to love our beautifully reinvented interiors, exuding a chic, modern ambiance. Our staff strives to provide personable guest service and we hope to serve you next time you're in the Windy City!
"Great Location, Cozy Room"
The Hotel allowed a very early check-in (10:30am). Concierge was very friendly and helpful with recommendations. The "Superior Room" was small, but very comfortable. Location was very convenient with plenty of access to public transportation nearby. Also provided a free breakfast (pastries, breads, jams, and juice and coffee). Only complaint was that […] the view was less than spectacular, and that the handle in the shower was broken (but still usable). Overall, it was enjoyable. Read moreGenuine Hotels.com guest review
Great hotel. Great location. Very pleasant stay.Genuine Hotels.com guest review
"Overall a fantastic hotel"
Rooms were gorgeous, the bed was super comfortable. Staff was great and very helpful. Would definitely be staying there again when we go back later this yearGenuine Hotels.com guest review
"Great hotel in a great location!"
We were greeted by friendly and helpful staff. The hotel was gorgeous and immaculate. Given the price of the room I was extremely surprised at the amount of amenities, comfort of the room and overall experience we had. I plan to stay there again and recommend it to my friends, family and co-workers.Genuine Expedia guest review
"A Great Night"
Once a year for the last 10 I have been coming to Chicago. Each time staying somewhere different in the downtown area. All the places have been average to very good, Silversmith was great. Bed were righteous comfortable and the rooms were exceptionally nice and clean. Staff were warm and friendly. Next year I will struggle if I have to go somewhere […] else. Read moreGenuine Hotels.com guest review
Perfect hotel for Millennium Park. One block away.Genuine Expedia guest review
"Wonderful hotel. I would stay there again."
We loved this hotel. The staff was so nice and friendly. The room was large and the bed was the most comfortable bed I have ever slept in. Beautiful large marble bathroom. And it was so quiet. They have a nice continental breakfast and a nice large room to eat in. The location was fantastic. You can walk to the Art Institute and many other places. We […] also bought metro passes and the train is just steps from the hotel door. It's a great hotel. Read moreGenuine Hotels.com guest review
"beautiful hotel, friendly staff, horrible sleep."
We stayed one night. The staff was very friendly and helpful. The rooms are a bit dark but updated and comfortable. Our only complaint was we got absolutely NO sleep. Our room was right on an alley and after a night of seeing the city we were rudely awakened at 2am by what sounded like someone throwing cinder blocks into a trailer right outside our […] Window! This went on until we finally got up and left at 7am for a full day of travel. I expect a little noise sleeping in the city but this was ridiculous! I wish we would have mentioned it to the front desk when we left but we were so tired the only thing we could think of was getting to the Airport to sleep! Read moreGenuine Hotels.com guest review
Response by Silversmith Hotel Chicago Downtown Nat, thank you for your review of The Silversmith Hotel. Our team strives to provide optimal guest service to make for a memorable stay and we are so glad we could accommodate. We sincerely apologize for the noises that kept you awake. We hope you will give us another chance to impress you where we may find a room for you away from the outside noise. Thank you again for your invaluable feedback, Nat, and we hope to see you again on your next visit to Chicago. Regards, Hans Ritten
The only downside is the train is kind of loud sometimes, but I couldn't hear it in my room.Genuine Hotels.com guest review
"Awesome hotel, excellent location!"
Really cool hotel, right by the brown line L, and millennium park. Beautiful rooms, with great lighting and a spacious bathroom.Genuine Hotels.com guest review
very swankyGenuine Hotels.com guest review
"diamond in the rough"
VERY convenient to my work at the Macy's Flower Show. Working overnights and sleeping during the day...the desk staff and housekeeping were very accommodating and worked with me on late check outs. I've actually booked a few more nights this coming week.Genuine Hotels.com guest review
"Hotel Silversmith; an excellent place to stay!"
Excellent price/value; very attentive staff; great downtown location.Genuine Hotels.com guest review
"Great location minus the train"
Overall we loved everything about our stay. The room was in great condition and the fridge and keurig were great bonuses. It was super quick and easy to walk to a bunch of great places and the staff was helpful. The only negative aspect was the noise of the train during the night. If you're a light sleeper like I am, this may not be the best place to […] stay if you're looking for a quiet nights sleep. The breakfast was also nothing great, but the rest of the amenities made up for that. We got a nice deal on expedia through the site for 140/night. That is as much as I would pay to stay here again. Read moreGenuine Expedia guest review
"love this place right here!"
best hotel stay in a long time. we really enjoyed out stay. we almost sad that we had to go home. the staff is wonderful, from the minute we checked in, smiles and warm welcomes. the door staff always friendly and helpful. they offered directions and even recommended some very nice places to eat and go out. i can not even find one area i would make […] a suggestion to change. they are awesome. the rooms are so comfortable and clean and something very nice to come back to after a busy day. the location is perfect walking distance to everything. we even loved the cozy breakfast area each morning. and the coffee is the best ive ever had in any hotel!! thank you to all the staff for a wondeful visit. we will be back soon! you guys are the bomb! -from your friends in miami Read moreGenuine Hotels.com guest review
"Walk to Art Institute_EL stop steps away"
The staff was very friendly and extremely helpful. We loved arriving back at the hotel....tired with aching feet and be greeted by the warm smiles and greeting of doormen/valet and front desk. We walked to the Art Institute, Millenium Park, Macy's (the old Marshall Fields) and the Loop EL stop is a few feet from the front door.Genuine Hotels.com guest review
"Fun fun fun"
Beds are SO comfy. Location is ideal for fun in Chicago. View from room was bad but it didn't matter. Will stay here againGenuine Expedia guest review
"overnight stay on college visit trip"
Clean and neat, very cool art deco theme. Very Pleasant and helpful staff.Will stay there again on next trip to Chicago..Genuine Expedia guest review
Awesome hotel rooms, the only minor thing i would change it the toilet tissue, its on par now with newspaper, lol, better quality needed. but it is a great choice to stayGenuine Hotels.com guest review
"short and sweet"
Only a one night stay but check in took seconds and the room was exceptional. Great updated and stylish room with 42 super slim LG TV and sizeable mini fridge hidden in a cool dresser. Hotel interior is a pleasant surprise considering the small , unpretentious entrance on Wabash.Genuine Expedia guest review
"Loved it here! beautiful setting"
couldnt asked for a better stay at a hotel in chicago for the week.Genuine Hotels.com guest review
Great access to the L trains ( CTA Wabash station right in front of front door). Perfect location and very elegant, modern room decor. Best of all, not too expensive. A hidden gem!Genuine Hotels.com guest review
Newly renovated--all very nice and very clean. 100% recommendation!Genuine Hotels.com guest review
"Great hotel, great location and great services"
I would definitely recommend this hotel. The hotel is right in center of downtown. Nice and artistic decoration. Really nice and new rooms and great services too.Genuine Expedia guest review
Everything was great. Anything we wanted or ask for someone was there.Hannah was wonderful at the front desk very helpful with places to eat and visit. Johnny was the best friendly,professional, and accommodating. Everyone was wonderful. The rooms were nice and clean. The Hotel it self is beautiful. Definitely will return.Genuine Hotels.com guest review
"Nicer than chain hotels if you are stuck downtown"
Stuck in Chgo due to snow - this was rather the deluxe option, but enjoyable. Room and bathroom were each huge, everything was ultra-clean, and people were nice. Four different attractive lamps in my room. Continental breakfast was average but room is lovely. Did not appreciate glassed-in exercise room visible from breakfast room. In the morning, I […] appreciated being in downtown Chicago (nice commercial neighborhood - I used to work in the area), close to places to eat & buy sundries. I am sensitive to noise but found the 'L' trains from my room to be just a minor whoosh. Read moreGenuine Hotels.com guest review
"Great hotel in the heart of The Loop!"
Silversmith was a great find. Not far from "the Bean" and everything else. Would definitely stay here again.Genuine Expedia guest review
"Great Location, large comfy room"
My husband and I stayed for one night following the outdoor stadium game. The hotel was each to get to by subway or cab. We stayed on the 9th floor and while the subway runs right next to the building, it wasn't too loud, it was actually soothing, like white noise. Much quieter than our previous stay in the city at Hotel Monaco where we heard sirens […] all night and the busy street traffic below. Our king room was large and very comfortable, looked recently remodeled, and was immaculate. The hotel had a nice toast/juice/fruit breakfast, adequate gym with treadmills and free weights. Very quiet hotel, didn't seem like there were many guests, which was surprising, because the location is great. Close to parks, shopping, subway, and food. The front desk staff was very helpful and accommodating. They printed our boarding passes, gave us another hour before checkout so we could visit the sears tower, and gave us great directions. Read moreGenuine Expedia guest review
"Silversmith is a jewel!"
The Silversmith is truly the jewel of downtown Chicago! First off, you can't beat the location, it's right on the Train line. And the staff is always superior wih service. I also love the artwork of close up jewels in the lobby and the rooms. I've stayed there at least 3 times over the past few years and the only thing this hotel was missing was a […] restaurant. Well, those days are over! Imagine my delight when I stepped in off the street this time to see the final stages of the renovation of the first floor into a swanky, sparkling lobby and restaurant. All black & white marble, touches of silver and grey. Sort of reminds me of a modern Art Deco look. Not so much with the geometric look of that style but more the impact of the well-chosen finishes. I predict it will be the new hotspot in Chicago and I cannot wait to stay there again on my next trip! If you want a boutique hotel in a great location in the loop, and at a great price, it has to be the Silversmith. I highly recommend it! Read moreGenuine Hotels.com guest review
"Great location and price"
Room was really nice. Staff awesome. Breakfast not so got but lots of options steps away. Train noise was surprisingly soothing.Genuine Expedia guest review
"A good decision"
I was in town for a conference at the Palmer House. A small suite at the Silversmith was much less than a room in the Palmer House, even with the conference rate, so walking the block in between seemed like a small price to pay for the savings and comfort. Had I known just how cold it would be I might have made a different decision, but now that the […] trip is over I feel like I made the right call. Read moreGenuine Expedia guest review
I love the hotel with good towel and comfort bed. Sliversmith is definitely my choice. If the hotel had not been fully booked the next day, I definitely would extend my stay for four more days.Genuine Hotels.com guest review
This hotel is a hidden gem! Beautifully restored and I have never met a friendlier more helpful staff -- thanks for a great stay!Genuine Hotels.com guest review
We checked in, got to our room and received a call from family in El Paso that mother had passed away so we only stayed in the hotel a couple of hours to make the needed calls to book a flight back home that same night we arrived to the hotel. The hotel was beautiful and we are planning on going back to Chicago in April.Genuine Hotels.com guest review
hotel floor elevator and hallway noise is high for rooms directly across from the elevators. Elevated train tracks are also noisy even though the rooms face an interior (industrial) courtyard.Genuine Hotels.com guest review
Response by Silversmith Hotel Chicago Downtown Thank you for taking the time to review The Silversmith Hotel. We sincerely apologize for the noise you experienced as we strive to prevent anything from impeding on a proper night's sleep in our hotel. We hope you will give us another chance to impress you the next time you visit Chicago, when we may give you a room with a proper view. Regards, Hans Ritten
My husband and I stayed here for the weekend, and loved it! The hotel has wonderful character, the rooms were very clean, very nice, and comfortable, exceptionally convenient to the Madison/Wabash CTA station, as well as Millenium Park and the Art Institute. Even being close to CTA, the windows are very well soundproofed, and we never really heard the […] trains at all when we were inside. Really great hotel, highly recommend it! Read moreGenuine Hotels.com guest review
We were a little apprehensive about booking this hotel since it is right next to the metro. It turned out to be fine, we hardly noticed the noise anymore than an air conditioner going on. Location was awesome and rooms spacious with comfy beds and clean/fresh bathroom and linens. Great price!Genuine Hotels.com guest review
"perfect location for shopping and art institute"
Arrived in a snowstorm. Staff was extremely welcoming, even though they had the wrong date on my reservation; Ariel was particularly helpful, warm and efficient. Room 1006 was very large and comfortable - bathroom spacious with huge shower, towels incredibly soft and fluffy. Windows looked out to other hotel section and another nearby building. Subway […] definitely audible but not enough to disturb my sleep. Hotel decor in transition from Arts and Crafts lobby to silver and grey rooms - both are nice. Read moreGenuine Hotels.com guest review
"Location, Location, Location"
The Silversmith is tucked away in an excellent location central to everything in The Loop. The staff was friendly and helpful. Because of their renovation of the bar and restaurant (which looks 95% completed), they offered a small, free breakfast buffet in the mornings. While this wasn't a great buffet, it was a nice thing for the hotel to offer its […] guests. Our room was beautiful and seemed newly renovated as well. If you like boutique-type hotels, I would definitely recommend The Silversmith. I would stay here again upon a return visit to Chicago. Read moreGenuine Expedia guest review
"Perfect hotel stay"
The staff was incredibly friendly, helpful and fun. The room was immaculate, beautifully decorated and spacious, the bathroom was luxurious with a huge shower for two, plush towels and cozy robes, the bed was heaven and the location was perfect - right on the loop and two blocks off the red line. Breakfast was light and elegantly served, the workout […] room was state of the art and cool with towels and filtered water. We will stay here on our many trips to Chicago - the price is a steal for what you get and the location is just ideal. Read moreGenuine Hotels.com guest review
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