All hotels in Chicago, Illinois, United States of America
1 room, 2 adults
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10 S Wabash Ave, Chicago, IL, 60603, United States of America, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
4.6 / 5Outstanding

Score breakdown (from 1,637 reviews)

  • Location
    Great location
  • Vibe
    Awesome vibe
  • Service
    Fantastic service
  • Comfort
    Rather comfortable
  • Food
    Delicious food
  • Pool
    Bad pool
5.0 / 5Outstanding
Very Happy
Genuine Hotels.com guest review
Response by Silversmith Hotel Chicago Downtown
John, thank you for your review. I am pleased to hear you enjoyed your time at Silversmith Hotel. We hope your travels bring you back to the Windy City. Best, Frank Leone
3 night business trip Nov 18, 2015
John
US
4.0 / 5Excellent
"Will definitely stay here again"
Was very pleased with this hotel. The location was great and loved the contemporary decor.
Genuine Hotels.com guest review
Response by Silversmith Hotel Chicago Downtown
Leslie, thank you for your review. I am thrilled to hear you enjoyed your stay and that our prime downtown location was perfect for exploring the area. Please come back and see us again. Best, Frank Leone
1 night family trip Nov 14, 2015
Leslie
US
5.0 / 5Outstanding
"Great Value, Great Location"
Excellent value hotel inside the loop near the Art Institute and CSO. Very comfortable and well appointed. Would stay there again, especially if I was doing business in that area.
Genuine Hotels.com guest review
Response by Silversmith Hotel Chicago Downtown
David, thank you for your review. I am pleased to hear our prime downtown location and comfortable guestrooms were a perfect fit for your trip. We look forward to your next trip to the Windy City whether it is for business or pleasure. Best, Frank Leone
1 night business trip Nov 16, 2015
David
US
5.0 / 5Outstanding
"Choose this one."
Perfect location right near "the bean", a block or so from an El station, and each staff member we spoke to was super helpful and friendly.
Genuine Hotels.com guest review
Response by Silversmith Hotel Chicago Downtown
Pamela, thank you for your review. We love our prime location downtown and I am glad that you enjoyed it as well. I hope you were able to explore all of Chicago’s main attractions. Thank you for your kind words regarding our associates as we hold customer service to the highest regard. Please come back and see us soon. Best, Frank Leone
2 night trip with friends Nov 13, 2015
Pamela
US
4.0 / 5Excellent
"Chicago biz trip"
Here on business and stayed for the weekend to enjoy Chicago. Great location and rooms spacious .
Genuine Hotels.com guest review
Response by Silversmith Hotel Chicago Downtown
Christopher, thank you for your review. I am glad you enjoyed your weekend visit to Chicago and hope your business trip went well. We appreciate your kind words and hope your travels bring you back soon whether it is for business or pleasure. Best, Frank Leone
5 night business trip Nov 7, 2015
christopher
US
5.0 / 5Outstanding
"Excellent choice"
Very enjoyable and comfortable. Plan to return in the future.
Genuine Hotels.com guest review
Response by Silversmith Hotel Chicago Downtown
Sharon, thank you for your review. I am glad our comfortable guestrooms were perfect for your trip to the Windy City. We are thrilled you have chosen Silversmith Hotel as your new home away from home in Chicago and we look forward to seeing you again. Best, Frank Leone
1 night business trip Nov 10, 2015
Sharon
US
5.0 / 5Outstanding
Loved the size of the room and bathroom nice size walk in shower. Loved the comfy king sized bed and upgraded bedding complete with down pillows and comforter.
Genuine Hotels.com guest review
Response by Silversmith Hotel Chicago Downtown
Susan, thank you for your review. I am pleased to hear you enjoyed our recent jewel-inspired renovation as well as our comfortable guestrooms. We look forward to your next trip to the Windy City. Best, Frank Leone
1 night romance trip Nov 7, 2015
Susan
US
5.0 / 5Outstanding
"Great stay for a family"
I stayed in a King room with my mom, sister (pull out couch) and my daughter (2 years old- pack and play). The room was very spacious and honestly more than I expected for a big city like Chicago. The décor was modern but warm and welcoming. The lighting in the room was great. Two TVs in the room although we only used one. The facilities were better than average with a very nice and clean gym. It's not the biggest but it did the job for a short stay. The front desk staff was so welcoming and helpful. Nearby is a great little café called Goddess and the Baker. Check it out for breakfast, lunch or dinner. Fair prices and excellent food! Plenty to do in the area. We really had a great time, no complaints!
Genuine Hotels.com guest review
Response by Silversmith Hotel Chicago Downtown
Lauren, thank you for taking the time to review Silversmith Hotel. Our recently renovated hotel features sleek interior design and spacious guest bedrooms – I am glad that you enjoyed it! I am also pleased to know that our central location worked out well for you. I hope you will be joining us again on your next trip to Chicago. Be sure to stop by Adamus for a delicious meal and/or drink. Best, Frank Leone
2 night family trip Oct 30, 2015
Lauren
US
5.0 / 5Outstanding
"Perfect Stay at the Silversmith"
We stayed at the Silversmith for location purposes and I was pleasantly surprised at how beautiful the hotel was! The décor was modern and our room was perfect in size and amenities. Most importantly, the customer service was perfect! We brought our bicycles for an evening ride with Chicago critical mass and the valet/gentlemen helped us unload and load our bikes as well as stored our bikes that evening while we went to dinner. The front desk ladies were so kind and thoughtful as well! I would highly recommend this hotel
Genuine Hotels.com guest review
Response by Silversmith Hotel Chicago Downtown
Thank you for taking the time to review Silversmith Hotel. I am thrilled to hear you enjoyed your stay as well as our jewel-inspired redesign. I am thrilled that our associates made a lasting impression on you as we strive to provide our guests with the best customer service possible. I will make sure to pass along all of your kind words. We thank you for your recommendation and hope that you come back soon. Best, Frank Leone
1 night romance trip Oct 30, 2015
A Traveler
US
5.0 / 5Outstanding
"Nice Weekend in Chicago"
The only negative I could say about the hotel is the Free Wi-Fi is VERY Slow.
Genuine Hotels.com guest review
Response by Silversmith Hotel Chicago Downtown
Jon, thank you for your review. I am thrilled to hear you enjoyed your stay and hope you were able to experience all that Chicago has to offer. Thank you for bringing to my attention the issue you experienced with the Wi-Fi. I will look into the best way to resolve this issue. We hope you come back and see us soon. Best, Frank Leone
2 night romance trip Oct 30, 2015
Jon C
US
5.0 / 5Outstanding
"Amazing hotel"
All I have to say, this hotel is amazing!!! The staff is amazing, it's extremely beautiful from the inside and amazing location. I never give 5stars but this so far was if not the best one. We had a small incident were someone was banging in our door, he looked like he had a few drinks in him and I called down stairs and they took care of it right away. In addition, I just absolutely love that if you need anything to bring it to you and super fast. I needed ice and they brought it within a minute. Absolutely great stay my partner loved it.
Genuine Hotels.com guest review
Response by Silversmith Hotel Chicago Downtown
Thank you for reviewing Silversmith Hotel. Thank you for all of your kind words and glowing review. I am thrilled to hear you and your partner had a wonderful getaway in Chicago and hope you were able to see all of our main attractions. Thank you for your kind words regarding our associates as we hold customer service to the highest of value. I will make sure to pass along your kind words to the entire team. Please come back and see us again. Best, Frank Leone
1 night romance trip Oct 31, 2015
Not Provided
US
5.0 / 5Outstanding
"Favorite place to stay in Chicago"
This is my favorite hotel in Chicago. Great location, friendly staff, good restaurant
Genuine Hotels.com guest review
Response by Silversmith Hotel Chicago Downtown
Thank you for taking the time to review Silversmith Hotel. I am thrilled to hear you enjoyed your stay. Thank you for all of your kind words regarding our associates and signature restaurant, Adamus. We look forward to your next visit to the Windy City. Best, Frank Leone
2 night romance trip Oct 30, 2015
A Traveler
US
5.0 / 5Outstanding
"Highly recommend"
This was the perfect place and location for our weekend getaway! Restaurants, ATM's, and the Chicago theatre were all within walking distance. The staff were very friendly and courteous and we plan to return for future visits that bring us into the city.
Genuine Hotels.com guest review
Response by Silversmith Hotel Chicago Downtown
Thank you for enjoying Silversmith Hotel during your visit to Chicago. I am thrilled to know that you enjoyed your time in the city with the excellent service of our associates and the luxurious comfort of our accommodations. I look forward to seeing you again the next time you find yourself in the Windy City. Best, Frank Leone
1 night romance trip Oct 30, 2015
Stephanie
US
5.0 / 5Outstanding
"Best place to stay in the Chicago Loop"
Fantastic service. Quiet and comfortable room. Luxury at a competitive price.
Genuine Hotels.com guest review
Response by Silversmith Hotel Chicago Downtown
Thank you for taking the time to review Silversmith Hotel. I am pleased to hear you enjoyed your stay and found our location in the Loop to your liking. I hope you were able to experience the best of Chicago during your stay. Thank you for your kind words regarding our associates and comfortable guestrooms as we strive to make our guests feel at home. Please come back and see us again. Best, Frank Leone
2 night business trip Oct 20, 2015
A Traveler
US
5.0 / 5Outstanding
"Excellent service in a very comfortable hotel"
I had screwed up my reservation. The hotel staff was extremely helpful in straightening things out. Room was large and extremely comfortable. Highly recommended.
Genuine Expedia guest review
Other trip Oct 27, 2015
A Traveler
US
5.0 / 5Outstanding
"The Silversmith wins the Gold for Service"
The Front Desk staff at the Silversmith was exceptional in their service. The Front Desk supervisor actually showed me a room first to be sure it was what I wanted. Later that evening a Front Desk staff person actually walked me to the closest convenience store. They also found a great Japanese restaurant for me in the neighborhood, and did a great job of directing me to my business appointment location. They were sincerely interested in making my stay and business trip as good as possible. Also, everyone in all departments in the hotel was enthusiastic and helpful to me throughout the stay. I highly recommend this hotel, and will stay there again in future travels!
Genuine Hotels.com guest review
Response by Silversmith Hotel Chicago Downtown
Betsy, thank you for your review. I am thrilled to hear our associates made a lasting impression on you during your stay. Our team strives to make our guests feel comfortable and I am pleased that you felt that goal was met. Thank you for your recommendation and we look forward to your next trip whether it be for business or pleasure. Best, Frank Leone
3 night business trip Oct 19, 2015
Betsy L
US
3.0 / 5Good
"Great location, disappointing service"
I had requested prior to my arrival and upon my arrival that the sofa bed be made up for sleeping since my guests were arriving late and would like to sleep immediately (it was a premium room that could accommodate up to 3 people). Upon returning to my room, I found that the sheets and blanket had appeared on the corner of the sofa so we still had to open and make our own beds. Finally from the third night, the sofa bed was left open and made up neatly, so why was it not possible to have it so in the first two nights as requested? Also, my friend forgot to bring a toothbrush and called the front desk, she was told it was too late (this was shortly after 10pm) and she could get one after 7am tomorrow!
Genuine Expedia guest review
Response by Silversmith Hotel Chicago Downtown
Thank you for your feedback. I am pleased to hear you enjoyed our prime location. Thank you for bringing to my attention some of the issues you experienced. I will have the maintenance team address the shower leak immediately. I apologize for the service you experienced as this is not the Silversmith standard. I will address this internally. I hope you will give us another chance to impress you.
Other trip Oct 23, 2015
Violin Prof.
US
3.0 / 5Good
"Still Worth a Stay--"
Ideal area if you are in Chicago for symphony concerts or the art museum. There are also many moderately priced restaurants. The employees were all very nice and helpful. The negative was our room was small and there was only one desk chair. The view out our window was a brick wall(it was quiet though).
Genuine Hotels.com guest review
Response by Silversmith Hotel Chicago Downtown
Richard, thank you for your review. I am delighted to hear you enjoyed your stay and found our location perfect for exploring all of Chicago’s famed attractions. Thank you for your kind words regarding our associates as we strive to make our guests feel comfortable during their stay. For your next visit I am happy to assist you in finding a room with a better view. Please come back and see us again. Best, Frank Leone
3 night romance trip Oct 15, 2015
Richard
US
5.0 / 5Outstanding
"Exceptional"
My husband and I stayed at the Silversmith for a very special 5-year anniversary weekend. Everything about our stay was exceptional - we were treated like royalty start to finish. Staff was warm, friendly and extremely helpful. They made new dinner reservations for us when we changed our minds and cancelled our previous ones. Unbeknownst to us, they tipped off the new restaurant that it was our anniversary - and we were treated like VIPs at the restaurant, too. The Silversmith staff even had a surprise bottle of champagne and chocolate-covered strawberries waiting for us in our room after a long day of sightseeing. The bar/lounge was quiet and very cool, and the bartender Erin was amazing. Every single staff member was friendly, respectful and accommodating. Everything was beautiful and clean. The decor was gorgeous. The bed and linens were the best I've ever experienced in a hotel (though I would've liked a firmer pillow, personally). The construction in front of the hotel made finding it difficult for us and for our Lyft/Uber drivers, but it worked out. My only suggestions for management: get a bigger front sign that's worthy of the place. You can't even spot it from the street. Also (and this was strange to me), the toilet paper was weirdly rough/cheap feeling. Very weird considering everything else was deliciously soft and high-quality. Other than that, we literally have no complaints.The Silversmith is a gem in the jeweler's district. We would recommend it to anyone!
Genuine Hotels.com guest review
Response by Silversmith Hotel Chicago Downtown
Pamela, thank you for your review. First off I want to say happy anniversary to you and your husband and we are thrilled you chose us to spend this special time with. Thank you for your kind words regarding our associates. We strive to give our guests the best customer service possible and make them feel special. I am glad they left a lasting impression on you. Thank you for your feedback regarding our signs and toilet paper. I will take them into consideration as we are always looking for ways to improve our guests’ experience. We hope you and your husband come back and see us soon. Best, Frank Leone
2 night romance trip Oct 16, 2015
Pamela
US
5.0 / 5Outstanding
"Great Hotel and Staff"
Beverly and her staff are the best! We couldn't have felt any more welcome. Silversmith should feel honored to have staff who represents and understands the importance of high guest satisfaction. We couldn't have asked for a nicer stay.
Genuine Hotels.com guest review
Response by Silversmith Hotel Chicago Downtown
Craig, thank you for your review. Thank you for your kind words regarding our associates. Our team is dedicated to making our guests feel as comfortable as they can and I am pleased they have left a lasting impression on you. We look forward to your next trip to the Windy City. Best, Frank Leone
3 night family trip Oct 15, 2015
Craig
US
3.0 / 5Good
"Good enough"
It is centrally located. One block from Millenium Park and three blocks from Art Institute. It is right next to the El tracks, so, as soon as you step out the front door, you are assaulted with noise. The sidewalk feels crowded and the ongoing construction is an unsightly pain. The desk staff women were gracious and extremely helpful, but when we asked for our bags (stored for a few hours after we checked out), it took the guy 30 minutes to take them out of the closet in the main lobby! He stood around doing nothing until our car arrived from valet parking, and we asked him to speed it up because the car was precariously parked out front. If he was waiting for a tip, too bad. I was too rushed and inconvenienced because of his incompetence to even think about a tip. There were four people in our room, and even though there was a Keurig coffee machine in the room, there was only coffee for one. We couldn't call for more, because all the phones were dead in the hotel, and the wi-fi had gone out at midnight the night before and still wasn't up at 8:00am. We had to get dressed, go down to the front desk and ask for more coffee. I ended up walking down the street to a convenience store and bought four cups of coffee to take to the room. The rooms are very cramped. Low water pressure, but the bathroom is large and well appointed.
Genuine Expedia guest review
Other trip Oct 17, 2015
Sisterglitch
US
5.0 / 5Outstanding
"So Comfortable"
Everything was nice and spacious. Great customer service and the bed was the most comfortable bed we have ever slept on in a hotel ever. We'll definitely be back.
Genuine Hotels.com guest review
Response by Silversmith Hotel Chicago Downtown
Christena, thank you for your review. I am delighted to hear that our wonderful associates made you feel at home as we strive for great customer service. We look forward to your next trip to the Windy City. Best, Frank Leone
1 night romance trip Oct 14, 2015
Christena
US
5.0 / 5Outstanding
Great friendly staff took great care of us. Beautiful room perfect for walking around everything is close.
Genuine Hotels.com guest review
Response by Silversmith Hotel Chicago Downtown
Thank you for taking the time to review Silversmith Hotel. I am pleased to hear you enjoyed our personalized service. I am glad our location was perfect for exploring the Windy City. Please come back and see us again. Best, Frank Leone
4 night family trip Oct 2, 2015
A Traveler
US
5.0 / 5Outstanding
"Nice surprise."
Pleasantly surprised. No view but good location and very nice hotel.
Genuine Hotels.com guest review
Response by Silversmith Hotel Chicago Downtown
Susan, thank you for your review. I am pleased to hear our location was perfect for exploring Chicago. For your next visit, I am happy to assist you in booking a room with a great view of downtown. We look forward to seeing you again. Best, Frank Leone
2 night trip with friends Oct 4, 2015
Susan
US
5.0 / 5Outstanding
Silversmith hotel staff were extremely helpful in give directions, information on L trains, hailing cabs and making recommendation on eateries. Would recommend this hotel highly to anyone going to Chicago for business or pleasure.
Genuine Hotels.com guest review
Response by Silversmith Hotel Chicago Downtown
Roger, thank you for your review. I am thrilled to hear you enjoyed your stay in downtown Chicago. I am glad our team of eager associates were able to help you with anything you need as they strive to make our guests feel at home. We thank you for your recommendation and hope you return soon. Best, Frank Leone
3 night business trip Sep 27, 2015
Roger
US
5.0 / 5Outstanding
"Great hotel close to parks"
We loved this hotel. The inside was beautiful with unique rooms. The staff was very friendly and accomodating. Loved how close the hotel was to all the places we wanted to walk. Great parks, great food and beautiful river area.
Genuine Expedia guest review
Other trip Sep 30, 2015
Carolyn
US
5.0 / 5Outstanding
"Silversmith Hotel...worth it's weight in gold!!"
My girlfriend and I came to Chicago for a weekend getaway. When she saw how nice the room was she was smiling from ear to ear. Super impressed with the way the room looked. Absolutely amazing. She needed a needle and thread to fix something and with one call...bam she had a small kit full of 5 needles already threaded and in 5 different colors. Now to top it off we came home and had leftovers from dinner. It needed to be warmed up. There was no microwave in the room. One call later there was a knock on the door. Ta da....a microwave showed up. U cannot go wrong with the beauty, price, hospitality, and service. WE WILL BE BACK...
Genuine Hotels.com guest review
Response by Silversmith Hotel Chicago Downtown
Kevin, thank you for your review. I am delighted to hear you and your girlfriend had a wonderful trip and that our personalized service left a lasting impression. I am glad you found your new home in Chicago and we look forward to your next trip. Best, Frank Leone
1 night romance trip Sep 25, 2015
kevin
US
5.0 / 5Outstanding
Great location to shops, museums and lakeside parks. Even though the L runs in front of the hotel, my interior room was quiet. Fabulous luxury for the price!
Genuine Hotels.com guest review
Response by Silversmith Hotel Chicago Downtown
Tracy, thank you for your review. I am glad our central location in the Loop was a perfect fit for exploring Chicago’s main attractions. We hope you come back to the Windy City soon. Best, Frank Leone
2 night trip Sep 20, 2015
Tracy
US
4.0 / 5Excellent
"Very nice rooms"
This hotel was a nice suprise. The rooms were in perfect condition, nice decor, and had great beds, soft sheets, pillows and nice bathroom. And the area was quiet all night with our room located on the back side of the hotel.
Genuine Hotels.com guest review
Response by Silversmith Hotel Chicago Downtown
Carol, thank you for your review. I am overjoyed to hear that you enjoyed our lovely rooms and recent renovation. Please come back and see us soon. Best, Frank Leone
1 night business trip Sep 23, 2015
Carol
US
5.0 / 5Outstanding
"one of the best hotels I've ever stayed at"
in town for Riot Fest with a friend - premium king room w/ sofa bed was very spacious, quality fridge, coffee supplies + bedding very much appreciated. convenient shopping & dining in the neighborhood as well as close proximity to CTA. excellent experience, I will definitely return for future downtown Chicago lodging.
Genuine Hotels.com guest review
Response by Silversmith Hotel Chicago Downtown
Thank you for taking the time to review Silversmith Hotel. I am pleased to hear you and your friend had a great time at Riot Fest. I am pleased to hear that you enjoyed our comfortable guestrooms and central location in the downtown Chicago area. We look forward to your next visit. Best, Frank Leone
4 night trip with friends Sep 10, 2015
A Traveler
US
5.0 / 5Outstanding
"Great stay @ Silversmith"
Love the new modern bathrooms! The room was so spacious and customer service was friendly and fast. Would definitely consider staying here again since it's in the perfect location for anyone visiting Chicago (one block away from Millennium Park!)
Genuine Hotels.com guest review
Response by Silversmith Hotel Chicago Downtown
Jessica, thank you for your review. I am glad our recent redesign was to your liking as well as our comfortable guestrooms and personalized service. We hope you come back and see us again soon. Best, Frank Leone
4 night romance trip Sep 10, 2015
Jessica
US
5.0 / 5Outstanding
"Good weekend"
I loved the whole jewel theme of this hotel. It felt very chic. Big well-lit bathrooms, a nice seating area and a comfy bed. The only issue I had was room service being very slow. Nice location too!
Genuine Hotels.com guest review
Response by Silversmith Hotel Chicago Downtown
Amber, thank you for your review. I’m happy to see you loved our artfully designed decor and great location. I apologize for the room service being slow. I will address this with the team to ensure it does not happen for future visits. We look forward to seeing you again. Best, Frank Leone
2 night trip Sep 4, 2015
Amber
US
5.0 / 5Outstanding
"Great hotel in the loop"
Beautiful hotel. Convenient to theaters and art museum. Staff was very friendly. Spacious rooms
Genuine Expedia guest review
Response by Silversmith Hotel Chicago Downtown
Thank you for reviewing Silversmith Hotel. We are thrilled to hear that you enjoyed our location in The Loop, providing easy access to famed attractions and premier destinations around Chicago. Thank you for your kind words regarding our associates as we strive to make our guests feel comfortable during their stay. Best, Frank Leone
Other trip Sep 18, 2015
jeanne
US
5.0 / 5Outstanding
"Pearl of Chicago"
Excellent accommodations, friendly staff, and great location
Genuine Hotels.com guest review
Response by Silversmith Hotel Chicago Downtown
Andrew, thank you for your review. I’m very happy to hear that your recent stay with us was a comfortable one. I am pleased to know that you had a great experience with our talented associates. We look forward to your next trip. Best, Frank Leone
3 night romance trip Sep 12, 2015
Andrew
US
5.0 / 5Outstanding
Great hotel with easy access to Michigan Ave.
Genuine Hotels.com guest review
Response by Silversmith Hotel Chicago Downtown
Thank you for taking the time to review Silversmith Hotel. I am pleased to hear you enjoyed your stay along with our central location perfect for experiencing Chicago. We look forward to seeing you again soon. Best, Frank Leone
2 night romance trip Sep 11, 2015
A Traveler
US
5.0 / 5Outstanding
Staff was veey helpful And great location!
Genuine Hotels.com guest review
Response by Silversmith Hotel Chicago Downtown
Amin, thank you for your review. I am so happy to hear that you had a great time during your stay at Silversmith Hotel. I hope you were able to experience all of the spirited attractions in the Windy City. Please come back and see us again soon. Best, Frank Leone
3 night trip with friends Sep 5, 2015
amin
US
5.0 / 5Outstanding
"Silversmith Hotel Getaway"
Though it was rainy the first day my husband and I were cozy in our room! Bed was comfy, room was large and the hotel was in walking distance to quite a few attractions! We would stay again!!!
Genuine Hotels.com guest review
Response by Silversmith Hotel Chicago Downtown
Kaylynn, thank you for your review. The recently renovated Silversmith Hotel is perfect for guests looking to relax within the hustle and bustle of the Windy City. I am glad that you enjoyed our location in the loop and contemporary accommodations. Please come visit us again on your next visit to Chicago! Best, Frank Leone
2 night romance trip Sep 9, 2015
Kaylynn
US
4.0 / 5Excellent
Close to the Art Institute of Chicago, which is what I wanted, and convenient to many other places. Staff is extra friendly and helpful. They could however run the vacuum more often.
Genuine Hotels.com guest review
Response by Silversmith Hotel Chicago Downtown
John, thank you for your review. I am pleased to hear you enjoyed your stay and were able to experience the Art Institute of Chicago. Thank you for your kind words regarding our associates as we hold customer service to the highest regard. Thank you for bringing to my attention the cleanliness of the floor in your room. I will address this with housekeeping. We hope your travels bring you back soon. Best, Frank Leone
4 night family trip Sep 1, 2015
John
US
5.0 / 5Outstanding
Great hotel in the perfect area! Just minutes away from shopping and sight seeing :)
Genuine Venere guest review
1 night trip with friends Sep 6, 2015
A Traveler
US
5.0 / 5Outstanding
In town for a conference. Silversmith was in the perfect location and the room was great. Service from hotel staff couldn't have been better. Hotel is two blocks from Pritzker Pavilion where lots of outdoor concerts are held.
Genuine Hotels.com guest review
Response by Silversmith Hotel Chicago Downtown
Thank you for reviewing Silversmith Hotel. I sincerely appreciate your kind words regarding your stay and I am thrilled to hear that you had a wonderful time. Please come back and see us again soon whether it is for business or pleasure. Best, Frank Leone
3 night business trip Sep 1, 2015
A Traveler
US
4.0 / 5Excellent
Staff was very welcoming, accommidating, and friendly. Would DEFINITELY stay here again!
Genuine Hotels.com guest review
Response by Silversmith Hotel Chicago Downtown
Thank you for taking the time to review Silversmith Hotel. It is wonderful to know that our hard-working associates provided you with excellent customer service. Please visit us again the next time you find yourself in the Chicago area. Best, Frank Leone
1 night trip with friends Sep 3, 2015
A Traveler
US
5.0 / 5Outstanding
"Great weekend getaway"
Wonderful three night stay at the Silversmith Hotel. The hotel was in a great location, the staff were so friendly, the room was elegant, clean, and well appointed. I highly recommend this hotel.
Genuine Venere guest review
3 night romance trip Sep 4, 2015
Elizabeth
US
4.0 / 5Excellent
"Close to everything"
Friendly helpful staff. Clean neat; nothing unexpected. Near by to everything.
Genuine Expedia guest review
Other trip Sep 9, 2015
john
US
5.0 / 5Outstanding
"Great location"
Nice boutique hotel with friendly service. Happy hour at the bar with most affordable appetizers and drinks around.
Genuine Hotels.com guest review
Response by Silversmith Hotel Chicago Downtown
Marie-France, thank you for your review. I am thrilled to hear you enjoyed your stay along with our central location in the Chicago area. Thank you for your kind words regarding our associates as we hold customer service into the highest regard. Our vibrant lounge and restaurant, Adamus, if the perfect place to unwind after long days exploring the city – I am glad that you enjoyed it. We look forward to seeing you on your next trip. Best, Frank Leone
2 night trip with friends Sep 4, 2015
Marie-France
US
5.0 / 5Outstanding
Beautiful hotel and staff were extremely hospitable. Will definitely look to stay here again.
Genuine Hotels.com guest review
Response by Silversmith Hotel Chicago Downtown
Thank you for taking the time to review Silversmith Hotel. I am pleased to hear you had a wonderful stay during your recent trip. I am glad you found your new home in Chicago and we look forward to seeing you again. Best, Frank Leone
2 night romance trip Jun 27, 2015
A Traveler
US
5.0 / 5Outstanding
"Modern, clean hotel in awesome location"
We loved this hotel -- it was nicely decorated, nice amenities, clean, and amazing location. Chicago is a really easy city to get around in but being in the loop makes it so much more convenient. The hotel is a couple of blocks from a CTA train stop and a couple of blocks from Millennium Park. The room was beautiful. The only downside of the room was that one of the showers (our room had two, not sure why) drain was clogged. The hotel bar has a happy hour. Food and drinks weren't spectacular but it's a nice place to hang out if you want something to do before dinner or going out. All the hotel staff we encountered were pleasant and helpful. We arrived early and were looking for a breakfast spot -- the front desk staff made a great recommendation on where to go.
Genuine Expedia guest review
Response by Silversmith Hotel Chicago Downtown
Emily, thank you for taking the time to share your feedback with us. Thank you for your kind words regarding our associates as we strive to provide each and every one of our guests with exceptional customer service. Thank you for bringing to my attention the issue with the drain. I will have housekeeping address this immediately. We hope to have you back again soon. Best, Frank Leone
Other trip Sep 8, 2015
Emily
US
4.0 / 5Excellent
"Thanks"
Thanks to Erwin, it really do his job with much dedication. He always attentive to every detail.
Genuine Hotels.com guest review
Response by Silversmith Hotel Chicago Downtown
Thank you for taking the time to review Silversmith Hotel. Thank you for your kind words regarding our associates we strive to make a memorable and lasting impression. I will make sure to pass along your kind words to Erwin. We look forward to your next trip to the Windy City. Best, Frank Leone
7 night business trip Aug 29, 2015
A Traveler
US
4.0 / 5Excellent
"Great time in Chicago"
Very clean and comfortable.K-cup coffee in room free.Location was great Near Sears tower,Park,Lake,River all in a walking distance. Make sure to use online parking.Hotel parking is double the cost.
Genuine Hotels.com guest review
Response by Silversmith Hotel Chicago Downtown
John, thank you for your review. I am thrilled to hear you enjoyed your stay as well as our comfortable guestrooms and prime location was perfect for you to experience all that Chicago has to offer. Parking is competitive in downtown Chicago, but I can assure you that our rates are in line with the local market. We look forward to your next trip to the Windy City. Best, Frank Leone
2 night romance trip Sep 2, 2015
john
US
5.0 / 5Outstanding
"A great stay"
The room was great and the staff were friendly, efficient and helpful with all our questions.
Genuine Hotels.com guest review
Response by Silversmith Hotel Chicago Downtown
Thank you for taking the time to review Silversmith Hotel. I am pleased to hear you enjoyed your stay along with our comfortable guestrooms. Thank you for your kind words regarding our associates as we pride ourselves on our customer service. We look forward to seeing you again soon. Best, Frank Leone
2 night trip with friends Aug 31, 2015
A Traveler
US
5.0 / 5Outstanding
"5 Chicago Starts"
excellent choice to stay in this hotel, mattress comfort and pillows 5 stars, excellent located and nice Pizza resaturants and others around a place to stay and repeat
Genuine Hotels.com guest review
Response by Silversmith Hotel Chicago Downtown
Reinaldo, thank you for your review. I am pleased to hear you enjoyed your stay as well as our convenient location and comfortable guestrooms. We look forward to your next trip to the Windy City. Best, Frank Leone
1 night business trip Sep 1, 2015
Reinaldo
US
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