"Nice hotel, close to National Mall"
The room had an old smell. But overall this great place to spend a time on vacation or short travel. Excellent restaurant and bar on first floor, very recommend!Genuine Expedia guest review
"I'm in love with this hotel"
The hotel itself is so gorgeous. The rooms are even more gorgeous. I will only stay here when I'm in DC.Genuine Hotels.com guest review
"Beware of valet charge"
We picked this hotel because of the convenient location, but we didn't know there was a $45/day charge for parking there. There is no choice of self park, so we have to valet park. Hotel staff was ok, but seemed a little bit cold.Genuine Expedia guest review
Response by Crowne Plaza Hamilton Dear Traveler, Thank you for staying with us during your recent trip to DC. We are quite sorry that you were not fully aware of the valet parking fee, unfortunately parking is a very limited commodity in DC, as is in many cities, and parking can be challenging. We of course do post the fee on our website and Expedia does list that there is a fee as well. Many of our guests take advantage of our location being just one block from the McPherson Metro stop that goes directly to Reagan National Airport in just about 20 minutes. We hope that you'll choose our hotel again when travelling to DC. At your service, Joseph Meuse Rooms Management
We liked the room and if we wanted to change the room the front desk was willing to do it. Great service!Genuine Hotels.com guest review
"excellent hotel and position"
very nice hotel : room was not too big but comfortable and charming. Bar and restaurant excellent. Position at 5 min walk from White house. only small downside : can be a little noisy in the night as windows are not insulating well from outside. It has not been a big issue.Genuine Hotels.com guest review
Very nice!!!Genuine Hotels.com guest review
"It was okay..."
Stayed two nights with my mom and brother. When we checked in, they gave us not a "good view" room so we asked to change the room and had no problem. But on the air conditional filter, (or maybe it was air freshener) there was A LOT of dust.(It looked like a pad of cotton) Location was far from the museum streets so we had to take a taxi and paid like... […] $8 to the Holocaust museum. Parking? I knew it would be $100 for 2 nights so I parked another parking garage that I found online. Anyway, overall, the hotel was okay, but I would stay different hotel due to the location problem and.. the dust on the filter!!!!! Read moreGenuine Expedia guest review
"Great location to see most Washington, DC sights"
The hotel exceeded our expectations, especially for what we paid. Our over night stay was a last minute decision. The location and convenience of the hotel was great for visiting all of the sights along the Washington Mall. The staff was friendly and helpful and the breakfast buffet was good although pricey. Also, the hotel was a convenient walk to […] numerous restaurant choices at night. Read moreGenuine Hotels.com guest review
Response by Crowne Plaza Hamilton Dear Traveller, What a wonderful review. So lovely to see that we were able to exceed your expectations. We look forward to having you as our guests when you return to the DC area. At your service, Joseph Meuse Rooms Management
"Better than expected"
Stayed here on a business trip. I got a GREAT rate through Expedia. The hotel condition, staff and amenities were outstanding! I highly recommend Maddy's Tapeoom which is around the corner of the backside of the hotel.Genuine Expedia guest review
"3 rooms at once."
For short notice, we were pleased with all three of our rooms in this high tourist area.Genuine Hotels.com guest review
Response by Crowne Plaza Hamilton Dear Michael, Great to see that you were pleased with your rooms. We hope that you'll be back again soon! At your service, Joseph Meuse Rooms Management
"Pleasantly surprised for tourist area."
This hotel met all the requirements of my three room stay. WE were short notice of room requests and pleasantly surprised with accommodations available. Restaurant prices for breakfast were high, but expected for a tourist area. Food was very good, always a surprise is good fruit on a hotel buffet. I would recommend this hotel and use it in the fut […] ure. Read moreGenuine Hotels.com guest review
Response by Crowne Plaza Hamilton Dear Michael, Well we are very happy that you were pleasantly surprised with your stay. We appreciate the kinds words in your post and we are delighted to be your hotel of choice in DC in the future. At your service, Joseph Meuse Rooms Management
"Bachelorette Weekend Fun!!!!"
Everyone was very nice and professional. The brunch left a lot to be desired especially for $30 per person. The staff was wonderful. Im not fond of having to use my keycard to get on the elevator, even in the daytime. The room was beautiful. The area itself was cool. Not too busy, but great walking distance to restaurants, late night spots and clubs. […] Overall, a BEAUTIFUL hotel. I would recommend it and stay there again. The valet was convenient, although kinda steep, BUT they do allow you to go in and out for the daily price. There is parking in the neighborhood, although not in front of the hotel. Its also within walking distance to the metro (subway). Read moreGenuine Hotels.com guest review
Response by Crowne Plaza Hamilton Dear Allison, Thanks for spending your bachelorette weekend with us and congratulations on the upcoming nuptials. We appreciate the great review and hope to see you and all of your friends back soon. At your service, Joseph Meuse Rooms Management
"Walking Distance to Great Sites"
About 1/2 mile or so to White house and other attractions. Just be careful i think they charge you for the FIJI so might as well drink it. Very neat clean and fancy. TVs are a little slow with changing channels. They charge you $12 a day per device for wifi.Genuine Hotels.com guest review
"Close to Main Attractions"
Very friendly staff, close to all landmarks. A bit noisy especially if your room is park side, but not too bad.Genuine Expedia guest review
"Perfect Location to the sites!"
Could not have been happier with staff and hotel. Went out of the way to help us. I'm a single Mom and brought both of my boys up for a long weekend. We will stay here again. The room was amazing and they put us where we could see the park. The staff even helped hold our luggage when while we waited for our train.Genuine Expedia guest review
"Great classic hotel"
Crowne Plaza benefits from a great location, friendly and helpful staff, gorgeous 19th century architecture, and impeccable finishes and furnishings.Genuine Expedia guest review
"Lovely Hotel That Is Close to Fun Activities."
My husband, daughter and I recently spent three days in D.C. We did the usual touristy things - visiting the White House, National Mall, M.L. King Jr. Memorial, the Smithsonian Museum of National History, etc. . . We enjoyed ourselves immensely. We were pleased with how well Washington is kept up. We're glad that we made D.C, a part of our vacation […] . Read moreGenuine Expedia guest review
"First visit to Washington, DC"
I was very impressed by the Staff of the Hotel by their willingness to assist in every way. Everyone we came in contact with was helpful, welcoming, positive attitudes, and knowledgeable.Genuine Expedia guest review
"We'l l be back!!!"
This recently renovated hsitorical gem is blocks from the White House and one bloc from a Metro station. Our view of the adjacent park was lovely, and the quality of the restaurant was an added plus! We go to Washington several times a year and we will be back!Genuine Hotels.com guest review
Response by Crowne Plaza Hamilton Dear Doyles, Great to see how much you enjoyed your stay. We look forward to being your new place to stay in Washington DC! At your service, Joseph Meuse Rooms Management
"Good location but nasty Internet fee"
The hotel is close to the Metro and many fine restaurants on 15th Street. The only detraction is the daily Internet access fee.Genuine Hotels.com guest review
Response by Crowne Plaza Hamilton Dear Bob M., It appears that the one thing about your stay that you didn't enjoy is the one we have already taken steps to fix. Please join our free IHG Rewards program to begin receiving complimentary internet access at over 4600 hotels world wide with IHG beginning in 2014. We hope you'll come back to stay with us again soon. At your service, Joseph Meuse Rooms Management
"First stay in DC...loved the CPH"
Stayed at CPH for five (5) days and enjoyed it. Hotel was beautiful. Elevators were a bit small and slow. Great location for first DC visit... close to park, metro station & Segway rental. Rooms and bathrooms were very comfortable. Bathrooms were nice and beds & linens were comfortable and nice too.Genuine Expedia guest review
"Great Service, But watch your wallet!"
The Crowne Plaza room was spacious and very clean/well kept. The bathroom was very spacious and the shower had hot water immediately (even for the 4th person!). The conceirge was VERY helpful and made our trip easy and gave us lots of great advice. The lobby staff were very attentive. Now for the things you should know. Free parking is non-existent. […] You can try to find a parking garage on your own, or have the hotel valet it for you (extra $45 per night), the "included" meals are only for 2 people, we had four. Luckily I had spoken to an agent before booking and so the hotel graciously covered all four meals. The breakfast buffet was just AMAZING!!!!! Delicious, varied, and with terrific waitstaff. Another reviewer mentioned the loud commotion across the street. We experienced that on the last night we stayed. It sounded almost like a riot, and kind of looked like one, and ended with police sirens at about 2 a.m. It was only the one night. I enjoyed the stay at the hotel, but be prepared to shell out for extras. ONE MORE IMPORTANT DETAIL. This hotel has security in the elevators. A room key is necessary to ascend to any of the room floors. Also, the distances to key places are NOT walking distance unless you are a great walker. We ended up taking cabs to see the sights after wearing out our feet walking. Overall good stay! Read moreGenuine Hotels.com guest review
Response by Crowne Plaza Hamilton Dear Rollstone Family, We appreciate the time you've taken to review your recent stay and we are glad to see that you had an overall good stay. We will definitely take your comments into consideration and see if we can't get that overall good stay to an outstanding stay on your next trip. At your service, Joseph Meuse Rooms Management
Enjoyed it!Genuine Hotels.com guest review
Response by Crowne Plaza Hamilton Dear Jo, Thanks for sharing that you enjoyed your stay! At your service, Joseph Meuse Rooms Management
"Great hotel excellent service"
This is a great hotel. Our room was very nice. Every single person we came into contact with was very friendly and the service was excellent. Room was nicey decorated and the bathroom we had was large.Genuine Expedia guest review
Staff was helpful. Everything was nice and clean. We stayed in the executive suite.It was awesome. Nice workout facilities. I don't think they have a pool. No hot tub. We didn't need any of those things because we were busy site seeking! Great hotel!Genuine Expedia guest review
"Great hotel and location, alright service"
Overall very happy with my stay here for an event at the White House, it's a good area, very close to other landmarks. I did have issues with feeling a bit mistreated by one of the hotel concierge's when we initially checked in. Other than that the rest of the staff was fine.Genuine Hotels.com guest review
Response by Crowne Plaza Hamilton Dear Rebecca, Even though we are very happy to have received 5 stars from you, the comments left about feeling mistreated certainly worry us. We never wish for any of our guests to feel anything but well cared for as our guest and we apologize for you having experienced this. We do hope that you will choose to stay with us again when you return to DC. At your service, Joseph Meuse Rooms Management
"Convenient location, very friendly staff"
All the staff I encountered were very friendly; one desk employee walked me to the bar to get a replacement drink when one of the vending machines ate my money. It's across the street from a wonderful crepe restaurant. My only complaint is that one has to pay extra for internet service - in this day and age, it should be complementary!Genuine Hotels.com guest review
Response by Crowne Plaza Hamilton Dear Traveller, We are quite delighted that you had such a wonderful experience with us and we are even more delighted to let you know that if you sign up for our free IHG Rewards program that you can begin receiving complimentary internet at over 4600 hotels worldwide beginning in 2014. Hopefully with that news when you return we'll be able to earn that 5th star from you. At your service, Joseph Meuse Rooms Management
"A few minutes walk from the White House"
The hotel has a great location and takes well care of its guests. Everything was professional and welcoming. We enjoyed our stay and will return when in DC next time.Genuine Hotels.com guest review
"Kind of a dump"
Pretty crappy room, just a kind of dumpy hotel. Definitely nothing special. Location is good.Genuine Expedia guest review
"Crowne Plaza Hamilton"
nice hotel, close to the convention area that I needed to attend. Room clean, staff nice the room a little tight for two adults but otherwise good.Genuine Expedia guest review
"Party of 9"
We had guests from out of town for the Fourth of July. We booked two rooms in hopes of missing some of the holiday traffic. Check in wasn't until 3 but we wanted to miss traffic and see the parade so we arrived at the hotel at 9:00am. No traffic, pulled right up and was immediately helped. We asked about storing our luggage until check in and they were […] able to get both rooms in an early check-in! We were thrilled that we could plan our entire day and not have to worry about checking in. The rooms were extremely clean and the beds were the most comfortable beds we have ever slept in. We loved the location, we walked to all museums and sights. Would stay again in a heart beat! Read moreGenuine Expedia guest review
Front desk had attitude. Valet parking is ridiculous. The AC wouldnt cool the roomGenuine Hotels.com guest review
Response by Crowne Plaza Hamilton Dear Joe, We are very sorry that we failed to meet your expectations while staying with us. We of course never want a guest to have this sort of experience and we hope that you will come back to see what a normal stay is actually like while staying with us. At your service, Joseph Meuse Rooms Management
"Way too much noise"
We stayed on the 9th floor and the noise was horrible. You can hear people talking outside, cars driving by and when I complained the front desk said that all the rooms were the same and that they were aware that they needed to change the windows.Genuine Hotels.com guest review
"I recommend this hotel"
Great location, friendly staff, comfortable room. Just don't park a car here.Genuine Expedia guest review
Staff was very friendly and helpful. The hotel is walking distance to the white house and other federal buildings and that was very important to us because we had a our kids (4 and 1 year old).Genuine Hotels.com guest review
"Great Historic Hotel"
We had a great experience at the Crowne Plaza-Hamilton. The hotel has a historic, yet modern, feel. We loved all the amenities the hotel has to offer such as specialized toiletry items, free newspapers, turn down service, etc.Genuine Expedia guest review
"Washington DC Hotel Stay"
We had a corner room on the 5th floor / we found this a blessing as we could see a lot around us. The hotel is near everything in our interest and within two blocks of the metro. The hotel is eligant and pleasing. The staff was very cooperative and helpful. The one bad thing is the parkign fees if you bring a car. We paid $ 45.00 a night and this was […] the most I have ever paid for parking. But there is nothing you can do. There is no alternative unless you arrive by the metro and walk or have a cab bring you. We are already planning a trip to this same hotel next year. Read moreGenuine Expedia guest review
"Great location, friendly staff, but ouch on extras"
My daughter and I stayed there the week of July 4th. Being downtown meant being close to some restaurants, the Metro is a block away, and the Mall is a reasonable distance. Also, a CVS pharmacy is a block away. Restaurant is surprisingly good for late dinner fare and comfort. But with a lot of business class hotels, you got to beware: extra charges […] of Internet, the business center, expensive laundry the like, so be careful if you are used to having those conveniences in hotels. The one thing we did want to get cleaned was never sent in, and it took two days to discover this. They did comp 2 restaurant charges, so they made up nice. Staff was very friendly, concierge a pleasure to talk to. Read moreGenuine Hotels.com guest review
"Walking distance form my meetings"
Great room and very relaxing. I could not enjoy the work out room because left early and came by late to do work. Room was quiet and clean.Genuine Expedia guest review
"What great hotel"
Amazing hotel for the price, protected by the historic society so the architecture was beautiful. Center of the city, club called Lima is across the street, nice place if you want to let loose one night. Only complaint was it was $42 for valet parking but no big deal, I found a place on my own for half the price.Genuine Hotels.com guest review
"Excellent Service and Location"
I had an excellent room with excellent service, and it is a very short walk to the metro. Perfect location!Genuine Hotels.com guest review
We had a great time passing through DC. From our greeting at the street to breakfast the next day was perfect. Being just a couple blocks from the White House made it easy to see some of the sites of DC on our overnight stay.Genuine Hotels.com guest review
"Beautiful hotel at a great downtown location"
Room was small in size but comfortable enough to relax. Staff was very helpful and privided me with all the information I needed as well as booking some of my tours. I would definitely come back to stay here again.Genuine Expedia guest review
"close to attactions but no pool average hotel"
No pool ,paid for extra person in room and staff tried charging us for breakfast. overall close to center but nothing extraordinary and expensive.Genuine Expedia guest review
"rollin with the rolling stones and crowne plaza"
we chose this hotel because it was a 10 minute walk to the verizon center and we were only staying one nite so we wanted to be close and comfortable and not spend a million dollars... it was perfect from the minute we pulled up with our valet greeting us and then the concierge answering all of our questions and actually taking us over and sitting us […] down and showing us the closest sites on the laptop..the attendant took our bags to our room and we left right after that to roam the city and it was perfect because we felt like we had a guide thru our concierges suggestions..then the concert . we went outside and was hailed a cab and it was great..we felt like royalty..the next day we slept in,,loved the awesomely comfortable rooms..soooo clean..then left our stuff with the bag guy till we roamed the city some more and then rolled out.. from start to finish it was excellent..cant wait for another concert and a chance to stay there again Read moreGenuine Expedia guest review
"Clean, comfortable, conveniently located"
Second stay at this hotel. The room was clean and comfortable, the staff was courteous and helpful, and the hotel is within walking distance of K Street, the White House and other key sites.Genuine Hotels.com guest review
"Pretty hotel close to everything."
Beds were double not Queens. Small rooms although nicely decorated.Genuine Expedia guest review
"Great location for exploring DC on foot"
Loved the convenient location--we walked EVERYWHERE and appreciated the centrally located home base. We drove into DC, parked our car with valet at the hotel, and never looked at it again until we left for a day trip to the Mount Vernon Estate and then home. The staff was friendly. The lobby was inviting and our room was in good condition. One side […] of our bed was a bit too soft and sloping, but otherwise everything was to our liking (and my husband took that side of the bed!). The rates were competitive. Read moreGenuine Hotels.com guest review
"Good spot, terrible parking"
I really enjoyed staying at the hotel. It was nicely decorated and had good service. I was not happy about paying almost $60 for one night. Unfortunately there were no over night parking garages so I had no choice but to pay it.Genuine Hotels.com guest review
Enjoyed the stay. Hotel restuarant was fairly pricey and the park next door was a little sketchy at night, other than that it was very good.Genuine Hotels.com guest review
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