"Nice hotel, great access to everything!"
I loved the hotel. It was very nice, convenient to everything! Great staff, nicely cleaned rooms and I felt safe with the key access only on the elevator for those staying there.Genuine Expedia guest review
"This is my go to place"
I really like this hotel when I'm in town for business, i try to stay here as the rate is always good compared to others in the vicinity and it is a very nice hotel. The staff also are wonderful. I recommend this hotel to you!Genuine Hotels.com guest review
"Great location needs some upkeep"
I staying hotels typically 3-4 nights a week. I chose this for the location. It was just what I needed. The facilities were needing some attention. The elevator was down and the shower faucet was not working right. After fixing it I was able to get a shower. The room was good and the bed was very comfortable. Realize that in the park next to the holt […] is a homeless group and there was a fight about 2 am which was not good when you have to get up early. This is not the hotels fault. Just making people aware. Read moreGenuine Hotels.com guest review
I thought the place was nice. I think it's way overpriced for the quality of the room. The bathroom shower tile wasn't the best, felt old.Genuine Hotels.com guest review
We had a great stay here. Everything was great and the staff was ok. The hotel was modern and very clean.Genuine Expedia guest review
The previous guest had left their PJS in the room .The park beside the hotel was full of people begging and angry protesters. Each time we went outside we were asked for money .The hotel is very central to all site seeing and restaurants.Parking was also very expensive compared to a parking fee of $25 with PMI 2 blocks away.Genuine Hotels.com guest review
All the historical places is very close yo the hotel was very nice thanksGenuine Hotels.com guest review
"Lovely hotel clean, great location, and friendly"
The hotel staff is very attentive and room was clean with no complains.Genuine Expedia guest review
"Excellent quality and service. Great location."
I would easily recommend this hotel to anyone. Great condition and great service as well. Don't think I walked through the front door once without someone offering to open the door and greeting me. One block away from McPherson metro station making it walkable distance to rinse great restaurants and night scene.Genuine Hotels.com guest review
Response by Crowne Plaza Hamilton Dear Jason, Well we would like to thank you for providing such a great review and for bringing such a big smile to all of our faces. We hope to see you again soon. At your service, Joseph Meuse Rooms Management
Overall we had a great stay! The staff was very friendly and also very professional. Check in and check out were a breeze! Our room was slightly smaller than I had expected but we weren't planning on staying the room much (sightseeing). The room and the bathroom were clean and well kept. I would definitely stay there again and recommend others do as […] well. Read moreGenuine Expedia guest review
"Hotel was within walking distance to most sites"
The staff was mostly accommodating, however, we had a problem with a water leak in the bathroom (toilet) and had water all over floor which then leaked onto the carpet. We called for maintenance twice before they arrived. They came and said they fixed the problem, adjusted the water level. Unfortunately, it leaked all over the floor again. So rather […] than calling maintenance again, my husband just turned the water valve off (which we had to turn on/off every time we used the toilet). The other issue we had in the room was with the heat/ac control. It was too warm overnight and the second day we were in the room getting ready for the day, it was like a sauna! We could not get the room to cool down. So we just turned the unit off when we left for the day. When we came back to the room, it was 80 degrees in the room. Again, we called the front desk and they sent maintenance to check the problem. They said we had set it on fan instead of ac and it was much better after a while. However, the next day it was back to 80 degrees and we had never touched the control. ??? Read moreGenuine Expedia guest review
only concern were the number of homeless in the nearby park. Got approached incessantly for moneyGenuine Hotels.com guest review
great hotel and staff but the bed wasn't very comfortable and the tv didn't work.Genuine Hotels.com guest review
"3 nights in DC with 2 kids"
We got a corner room on the 7th floor with very nice views over 14th and K. The beds are very comfortable and the room is nicely decorated room. Very friendly staff and starbucks on the ground floor. One block to subway and walking distance to mostly everything. The only thing is the park next door have alot of homeless people so we didn't feel that […] safe walking back at night. Read moreGenuine Hotels.com guest review
Beautiful hotel, perfect rooms, nice lobby bar. Walking distance to all the best parts of DC.Genuine Hotels.com guest review
Great choice! Clean rooms and facilities. 14K lounge was good as well!!Genuine Hotels.com guest review
"close to my meeting location"
I was very satisfied with my stay until after i checked out. I had prepaid for two nights through Hotels.com but in checking my receipt when I was doing my expense report back in my office i realized the amont credited was about $70 less than I had paid. The rates for the two nights were different but did add up to the amount shown on your receipt. […] When we called and brought the discrepancy to your attention we were told that we should not have seen the prepaid amount and you readjusted the room rates to the higher dollar amount that I had actually paid. If i could run my business that way I could retire tomorrow Read moreGenuine Hotels.com guest review
"Very nice place and great location."
Wow, I've never felt the presence of spirits before staying here. Very hard to define but, being pushed right in front of my wife and feeling a breeze at the same time was over the top. Nope, the window was closed.... Nice place and very clean. The smallest elevators for a big hotel? Just a few blocks from the White House.Genuine Expedia guest review
"Great Location, Starbucks Connected"
Rooms were a little small but we were not looking for a huge place as we were outside most of the time. Very small elevators but this place was a great deal for the price. Very clean and loved that it was right next to Starbucks. Food in the morning was a good buffet. Overall we were very happy.Genuine Hotels.com guest review
"Wonderful hotel in DC"
This hotel is perfectly located, close to all main attraction of DC, we like to walk and everything was at walking distance. The hotel itslef is really beautiful and staff is very helpful and nice! The only "bad" thing is you have to pay for the wifi which is pretty disapointing for an hotel like that. But beside that everything was perfect!Genuine Hotels.com guest review
Sleepable!Genuine Hotels.com guest review
Response by Crowne Plaza Hamilton Dear Daniel, Thanks for the review! We appreciate it and hope you'll be back soon so that we can earn that 5th star. At your service, Joseph Meuse Rooms Management
Do NOT pay extra for the lounge on the 12th floor. Breakfast was basically kid type cereals, tired looking fruit, and sweet rolls. No toast or even water was provided. Happy Hour prices were the same as downstairs with a few appetizers--mainly cheese and crackers. However, location was great--1 block to subway.Genuine Hotels.com guest review
Response by Crowne Plaza Hamilton Dear Betty, Thank you so much for the candid feedback about your stay. We've actually been looking into revamping our Executive Lounge and we're hoping by November to have a brand new product to present to our guests staying on that level. Feedback like yours is so valuable to us and we greatly appreciate it. At your service, Joseph Meuse Rooms Management
"Beautiful hotel! Well situated!"
I booked this hotel day of for an excellent rate as a surprise badly trip. The hotel is well appointed, beautifully historic and close to good restaurants and bars!!Genuine Expedia guest review
The hotel is in a great location. About half a mile away from the White House and many surrounding excellent restaurants. Our room faced the park, which was nice but interesting at the same time. Many homeless people tend to hang-out and sleep in the park, which is okay; however, what causes a heartache is the yelling they tend to do towards each other, […] even early in the morning. Secondly, is the traffic noise. Even though we reside in a rural area, the traffic noise was above an acceptable level. Our first night about 2:30 in the morning we were woken to a movie being filmed outside our window, which involved motorcycles and a lot of people. Needless to say we barely slept our first night. Fortunately, the 2nd night we had the grand idea of placing all of our pillows, except two, against the window to block out the noise. This indeed helped immensely, slept like babies. Okay, about the hotel. Overall a really nice "historic" hotel. The decor is pleasant and our room was clean. Downside: small/ slow elevators and rooms are a bit on the small side. Please note they do charge an immediate $150 for accidentals and valet parking is $45 a day, which they take from your accidentals at the time of check out. Read moreGenuine Hotels.com guest review
"Good Hotel, in a good area."
Booked the hotel for last minute family vacation. Very private, quiet hotel, staff was friendly. Rooms were clean, but a bit small and for some reason TV reception was not good. Breakfast at their restaurant was lovely. Parking is pricey but worth it since parking is difficult to come by in DC. Close to the White House but not exactly walking distance […] to National Mall area or Capitol Building. Read moreGenuine Expedia guest review
I WOULD DEFINITELY RECOMMEND THIS HOTEL TO OTHERS.Genuine Hotels.com guest review
"Close to major DC attractions"
The place was conveniently located and very well kept. The staff was helpful, the breakfast buffet was delicious. The room was spacious.Genuine Hotels.com guest review
"Great hotel in the heart of downtown"
Perfect hotel. Cleanliness and staff were great and very friendly - I would definitely recommend this to a friend!Genuine Expedia guest review
"Nice hotel, close to National Mall"
The room had an old smell. But overall this great place to spend a time on vacation or short travel. Excellent restaurant and bar on first floor, very recommend!Genuine Expedia guest review
"I'm in love with this hotel"
The hotel itself is so gorgeous. The rooms are even more gorgeous. I will only stay here when I'm in DC.Genuine Hotels.com guest review
"Beware of valet charge"
We picked this hotel because of the convenient location, but we didn't know there was a $45/day charge for parking there. There is no choice of self park, so we have to valet park. Hotel staff was ok, but seemed a little bit cold.Genuine Expedia guest review
Response by Crowne Plaza Hamilton Dear Traveler, Thank you for staying with us during your recent trip to DC. We are quite sorry that you were not fully aware of the valet parking fee, unfortunately parking is a very limited commodity in DC, as is in many cities, and parking can be challenging. We of course do post the fee on our website and Expedia does list that there is a fee as well. Many of our guests take advantage of our location being just one block from the McPherson Metro stop that goes directly to Reagan National Airport in just about 20 minutes. We hope that you'll choose our hotel again when travelling to DC. At your service, Joseph Meuse Rooms Management
We liked the room and if we wanted to change the room the front desk was willing to do it. Great service!Genuine Hotels.com guest review
"excellent hotel and position"
very nice hotel : room was not too big but comfortable and charming. Bar and restaurant excellent. Position at 5 min walk from White house. only small downside : can be a little noisy in the night as windows are not insulating well from outside. It has not been a big issue.Genuine Hotels.com guest review
Very nice!!!Genuine Hotels.com guest review
"It was okay..."
Stayed two nights with my mom and brother. When we checked in, they gave us not a "good view" room so we asked to change the room and had no problem. But on the air conditional filter, (or maybe it was air freshener) there was A LOT of dust.(It looked like a pad of cotton) Location was far from the museum streets so we had to take a taxi and paid like... […] $8 to the Holocaust museum. Parking? I knew it would be $100 for 2 nights so I parked another parking garage that I found online. Anyway, overall, the hotel was okay, but I would stay different hotel due to the location problem and.. the dust on the filter!!!!! Read moreGenuine Expedia guest review
"Great location to see most Washington, DC sights"
The hotel exceeded our expectations, especially for what we paid. Our over night stay was a last minute decision. The location and convenience of the hotel was great for visiting all of the sights along the Washington Mall. The staff was friendly and helpful and the breakfast buffet was good although pricey. Also, the hotel was a convenient walk to […] numerous restaurant choices at night. Read moreGenuine Hotels.com guest review
Response by Crowne Plaza Hamilton Dear Traveller, What a wonderful review. So lovely to see that we were able to exceed your expectations. We look forward to having you as our guests when you return to the DC area. At your service, Joseph Meuse Rooms Management
"Better than expected"
Stayed here on a business trip. I got a GREAT rate through Expedia. The hotel condition, staff and amenities were outstanding! I highly recommend Maddy's Tapeoom which is around the corner of the backside of the hotel.Genuine Expedia guest review
"3 rooms at once."
For short notice, we were pleased with all three of our rooms in this high tourist area.Genuine Hotels.com guest review
Response by Crowne Plaza Hamilton Dear Michael, Great to see that you were pleased with your rooms. We hope that you'll be back again soon! At your service, Joseph Meuse Rooms Management
"Pleasantly surprised for tourist area."
This hotel met all the requirements of my three room stay. WE were short notice of room requests and pleasantly surprised with accommodations available. Restaurant prices for breakfast were high, but expected for a tourist area. Food was very good, always a surprise is good fruit on a hotel buffet. I would recommend this hotel and use it in the fut […] ure. Read moreGenuine Hotels.com guest review
Response by Crowne Plaza Hamilton Dear Michael, Well we are very happy that you were pleasantly surprised with your stay. We appreciate the kinds words in your post and we are delighted to be your hotel of choice in DC in the future. At your service, Joseph Meuse Rooms Management
"Bachelorette Weekend Fun!!!!"
Everyone was very nice and professional. The brunch left a lot to be desired especially for $30 per person. The staff was wonderful. Im not fond of having to use my keycard to get on the elevator, even in the daytime. The room was beautiful. The area itself was cool. Not too busy, but great walking distance to restaurants, late night spots and clubs. […] Overall, a BEAUTIFUL hotel. I would recommend it and stay there again. The valet was convenient, although kinda steep, BUT they do allow you to go in and out for the daily price. There is parking in the neighborhood, although not in front of the hotel. Its also within walking distance to the metro (subway). Read moreGenuine Hotels.com guest review
Response by Crowne Plaza Hamilton Dear Allison, Thanks for spending your bachelorette weekend with us and congratulations on the upcoming nuptials. We appreciate the great review and hope to see you and all of your friends back soon. At your service, Joseph Meuse Rooms Management
"Walking Distance to Great Sites"
About 1/2 mile or so to White house and other attractions. Just be careful i think they charge you for the FIJI so might as well drink it. Very neat clean and fancy. TVs are a little slow with changing channels. They charge you $12 a day per device for wifi.Genuine Hotels.com guest review
"Close to Main Attractions"
Very friendly staff, close to all landmarks. A bit noisy especially if your room is park side, but not too bad.Genuine Expedia guest review
"Perfect Location to the sites!"
Could not have been happier with staff and hotel. Went out of the way to help us. I'm a single Mom and brought both of my boys up for a long weekend. We will stay here again. The room was amazing and they put us where we could see the park. The staff even helped hold our luggage when while we waited for our train.Genuine Expedia guest review
"Great classic hotel"
Crowne Plaza benefits from a great location, friendly and helpful staff, gorgeous 19th century architecture, and impeccable finishes and furnishings.Genuine Expedia guest review
"Lovely Hotel That Is Close to Fun Activities."
My husband, daughter and I recently spent three days in D.C. We did the usual touristy things - visiting the White House, National Mall, M.L. King Jr. Memorial, the Smithsonian Museum of National History, etc. . . We enjoyed ourselves immensely. We were pleased with how well Washington is kept up. We're glad that we made D.C, a part of our vacation […] . Read moreGenuine Expedia guest review
"First visit to Washington, DC"
I was very impressed by the Staff of the Hotel by their willingness to assist in every way. Everyone we came in contact with was helpful, welcoming, positive attitudes, and knowledgeable.Genuine Expedia guest review
"We'l l be back!!!"
This recently renovated hsitorical gem is blocks from the White House and one bloc from a Metro station. Our view of the adjacent park was lovely, and the quality of the restaurant was an added plus! We go to Washington several times a year and we will be back!Genuine Hotels.com guest review
Response by Crowne Plaza Hamilton Dear Doyles, Great to see how much you enjoyed your stay. We look forward to being your new place to stay in Washington DC! At your service, Joseph Meuse Rooms Management
"Good location but nasty Internet fee"
The hotel is close to the Metro and many fine restaurants on 15th Street. The only detraction is the daily Internet access fee.Genuine Hotels.com guest review
Response by Crowne Plaza Hamilton Dear Bob M., It appears that the one thing about your stay that you didn't enjoy is the one we have already taken steps to fix. Please join our free IHG Rewards program to begin receiving complimentary internet access at over 4600 hotels world wide with IHG beginning in 2014. We hope you'll come back to stay with us again soon. At your service, Joseph Meuse Rooms Management
"First stay in DC...loved the CPH"
Stayed at CPH for five (5) days and enjoyed it. Hotel was beautiful. Elevators were a bit small and slow. Great location for first DC visit... close to park, metro station & Segway rental. Rooms and bathrooms were very comfortable. Bathrooms were nice and beds & linens were comfortable and nice too.Genuine Expedia guest review
"Great Service, But watch your wallet!"
The Crowne Plaza room was spacious and very clean/well kept. The bathroom was very spacious and the shower had hot water immediately (even for the 4th person!). The conceirge was VERY helpful and made our trip easy and gave us lots of great advice. The lobby staff were very attentive. Now for the things you should know. Free parking is non-existent. […] You can try to find a parking garage on your own, or have the hotel valet it for you (extra $45 per night), the "included" meals are only for 2 people, we had four. Luckily I had spoken to an agent before booking and so the hotel graciously covered all four meals. The breakfast buffet was just AMAZING!!!!! Delicious, varied, and with terrific waitstaff. Another reviewer mentioned the loud commotion across the street. We experienced that on the last night we stayed. It sounded almost like a riot, and kind of looked like one, and ended with police sirens at about 2 a.m. It was only the one night. I enjoyed the stay at the hotel, but be prepared to shell out for extras. ONE MORE IMPORTANT DETAIL. This hotel has security in the elevators. A room key is necessary to ascend to any of the room floors. Also, the distances to key places are NOT walking distance unless you are a great walker. We ended up taking cabs to see the sights after wearing out our feet walking. Overall good stay! Read moreGenuine Hotels.com guest review
Response by Crowne Plaza Hamilton Dear Rollstone Family, We appreciate the time you've taken to review your recent stay and we are glad to see that you had an overall good stay. We will definitely take your comments into consideration and see if we can't get that overall good stay to an outstanding stay on your next trip. At your service, Joseph Meuse Rooms Management
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