Enjoyed my stay greatly!Genuine Hotels.com guest review
"Nice except the echoing doors"
Super large rooms for the area. Typical Marriott decor. Clean. Good location (both Powell Street trolleys stop outside). Only issue is you can hear the doors on the floor echoing when they slam shut, plus people hitting walls and floors. Okay occasionally except someone decided to have a party Saturday night. Ridiculous.Genuine Expedia guest review
Response by San Francisco Marriott Union Square Thank you for staying with us recently and for posting feedback. I appreciate the comments about the hotel and location. Please do not hesitate to contact the hotel Manager on Duty if you ever encounter a "party" situation or other disruptive activity. We have staff on duty 24 hours a day to address these issues. We appreciate that you chose Marriott and hope to see you again soon. Sincerely, Oscar R. General Manager
"get a room with views - worth every extra penny!"
Paid a few extra bucks for a room with views - and wow - it was worth it!!! almost got vertigo looking down at union square from the 29th floor. the room was great - not too big but had beautiful up-to-date furniture, bathroom was modern, everything was spotless and the location was tops. We walked right out into the fun nightlife. Only bummer was the […] sticker shock for overnight parking: $50! ouch, but overall, great hotel and can't wait to go back someday. Read moreGenuine Hotels.com guest review
"Spring break destination?"
Great location. Spotless rooms. Kids were disappointed there was no pool. Queens vs double beds would have made it more comfortable for family travel.Genuine Expedia guest review
"Got the job done."
Valet, door man, host/ess greeter also at the door. All the necessary staff to accommodate ones needs.Genuine Expedia guest review
All the staff was very friendly and helpful. We truly enjoyed our stay. Wish it was more than one night.Genuine Hotels.com guest review
"Clean Hotel and walking distance of Union Square"
The hotel was easy to find and the valet was friendly and timely. It was easy to find the room and we found it very clean, modern and comfortable.Genuine Expedia guest review
Overall a good clean place with not a lot of frills!Genuine Hotels.com guest review
"Nice hotel.....Great location."
In SF for a four day vacation. We were warmly greeted. Our room wasn't ready (we arrived before check- in time), but the woman assisting us found a room that was already vacated and asked housekeeping to prepare the room. The room was spacious and clean. The bathroom was not huge, but was certainly adequate.Genuine Expedia guest review
"Great location helpful and friendly staff."
The view from the club level was amazing, the room is updated and very clean. The staff was quick, responsive and very thoughtful. The food in the club level was just ok but a good value.Genuine Expedia guest review
"Excellent hotel in a perfect location"
You can always rely on Marriott and this hotel is no different. The Union Square hotel is very comfortable, the staff are friendly and attentitive and the location is excellent. It is close to the Powell tram stop, China town, Nob hill - all the sights within walking distance. This made for a very relaxing weekend in San Francisco. I would highly recommend […] this hotel. Read moreGenuine Hotels.com guest review
"Best Location and the early checking makes better!"
one block from the union Sq. and the one block from china town staff's are very nice and helpful and the room is very cleanGenuine Expedia guest review
"Nice hotel, close to everything"
Nice hotel and close to everything in Union SquareGenuine Expedia guest review
Extremely clean and comfortable. Excellent view of the city on the higher floors.Genuine Expedia guest review
"Excellent location near Union Square."
Hotel staff was very welcoming, pleasant. Room was comfortable and clean. I would suggest better quality towels--they are very thin. We weren't in room much; however, we would expect major channels on TV. Few channels could be seen. There was no access to CBS, ABC, NBC, and other popular networks. Having said that, we would stay there again.Genuine Expedia guest review
"excellent centrally located SF hotel"
Great hotel with large room. Nice Union Square location.Genuine Expedia guest review
"Decent, but a bit overpriced for what you get"
This Marriott is not IN or ON Union Square but rather about a 7-8 min walk uphill from Union Square. No big deal, unless its cold, or its after 8 pm… when the streets are filled with homeless or drug addicts, hustling you all the way back of money. It's a sad situation. Creates a bit of an obstacle course to get back to your room. The room itself was […] fine. Clean, etc. The only issue is that this hotel should be less expensive than it was, for what you get. It's a low four star facility. VERY VERY friendly and professional staff, however. Read moreGenuine Hotels.com guest review
"close to union square"
Overall it was good. Hotel staff was very friendly.Genuine Hotels.com guest review
Great Hotel, super locationGenuine Hotels.com guest review
"close to union square／bad for living"
i cannot believe this is a 4－stars hotel. BAD ROOM EVER!Genuine Expedia guest review
Response by San Francisco Marriott Union Square Thank you for your feedback. We would appreciate the opportunity to learn more about your experience in order to improve our hotel. I apologize for the less than satisfactory stay. Sincerely, Oscar Rodriguez GM
"Great location & comfy room"
Great location in Union Square! The staff was very friendly and willing to help! It is close to all the spots like Fisherman's Wharf and Chinatown. There's even great sushi spots nearby - you must try SushiBoat restaurant! Will definitely stay here again!Genuine Expedia guest review
"Nice centrally located to Union Square."
Hotel staff was pleasant and hotel was nice. We had a great time.Genuine Expedia guest review
Nice location. But expensive parking!Genuine Expedia guest review
"Close to theaters,shops,bars and restaurants."
My family and I had a great time again at Marriott in Sutter street. We feel it is in great location for visitors.Its location, comfort and easy access to shops,good restaurants and four points of SF makes it ideal place to have a short stay.Genuine Expedia guest review
Except parking for my SUV at the hotel was $61 a night, plus over $10 a night in tax and fees! Valet was included in this rate, but it was this much even if I parked it myself. (A regular car was $51.) My king room was a little snug, but the view from the 26th floor was awesome! Lobby bar was nice. And the bed was UNREAL! We discussed stealing it and […] bringing it home!! Read moreGenuine Hotels.com guest review
"Nice hotel. Good location."
Nice staff. Good location. Unfortunately You have to pay for the wifi. The room view was dissapointed. We could see only the utility equipment of the hotel.Genuine Expedia guest review
This is a very clean and modern hotel that's close to the Union Square and right on the cable car line on Powell Street.Genuine Expedia guest review
House keeper and Security stole all my money that was locked in the safe! The security have their way to open the safe without your password. Managers and claim department are so irresponsible, they just transfer you again and again to someone else. Pushes u away and made it look like its not their responsibility.They dont check the cameras and what […] so called investigation is what I can do by myself. So anyone thats gona checkin to that hotel please look after all your valuble items! Read moreGenuine Hotels.com guest review
"Excellent location in the center of it all!"
I spent a lot of time looking for a nice place to stay that was close to everything. The Marriott had it all! A block from Union Square shopping and right next to the cable car stop. Clean rooms and an excellent view of the bay from our floor. I will definitely return to this hotel on my next trip to San Francisco!Genuine Hotels.com guest review
"Five stars all the way!"
This hotel is in the heart of San Francisco's Union Square, right on the main cable car line, and walking distance to great shopping. Nothing about this property or surrounding neighborhood is inexpensive, but if you want to see everything that S.F. has to offer, this is a great way to experience it. We were greeted warmly by the doorman who explained […] the parking policy, and helped us with our bags. The entire staff was extremely helpful. Read moreGenuine Hotels.com guest review
"Very small rooms!"
Very helpful staff, great location. Only complaint is the size of the room. I had a deluxe Bay View room. It was the size of a room on a cruise ship. The smallest hotel room that I've ever stayed at. How ever the bed was very comfortable, but the roar of the elevators going up and down is very loud. We were only here for nor night, so didn't change […] rooms. Beware of the price of Valet, very high, Read moreGenuine Hotels.com guest review
"Like a Home Away From Home"
This Marriott is in a very busy location but is perfectly situated near Union Square. All the staff were wonderful and took very good care of us. The room looked newly decorated and was very tidy and comfortable. We had a very nice stay. The lobby bar was especially comfortable and I felt very cozy relaxing with my friends.Genuine Expedia guest review
"In The Center of It All"
Pros: location to metro, shopping. Room size. Service. Value. Cons: trolley & traffic noise on lower floors. Could soundproof windows.Genuine Hotels.com guest review
We were happy with the friendly service the staff was very helpful. Was impressed with the security around the hotel. Not only with the hotel but local PD. our view was wonderful from the 19 floor will go back on our next visitGenuine Hotels.com guest review
"Most comfortable bed ever."
I recently stayed here for 2 nights. It was an amazing location and I had a room on the 21st floor with incredible views! The only complaint was the room didn't have an iPod/iPhone dock to play music and the bathroom was a bit on the small size, but nice nonetheless. Staff was impeccable and Sherman, the bellman, was a delight!! Dinner menu was very […] tasty! Overall, I want to go sleep in that bed again! Read moreGenuine Hotels.com guest review
"location is close to union square, it is nice"
But, the hotel staff are bad, the attitude is bad and it is NOT worth it comparing to spending $500/night, they did not provide support service We will not go backGenuine Expedia guest review
Great location. Room was very noisy on Friday night with a bunch of college aged kids partying. Thin walls made for difficult night sleep. Otherwise great stay.Genuine Hotels.com guest review
It was great. The bartender was so friendly and amazing during my lunch and while I reviewed conference materials. The conference was in the building but started long before check-in time yet the girl in the front got me in a room right as I arrived. Being one of the few not walking around with a bag and coat was lovely. Then a friend and I stayed in […] and ordered late night room service which they were gracious about and the food was so good. I was almost late checking out and they excused my extra hours of valet parking fees. They were committed to making everything about my stay as easy as possible. Read moreGenuine Hotels.com guest review
"Excellent Location and Clean hotel"
The location was very close to the shopping area in union square and just a 5 mins walk to Chinatown. The rooms are very clean and comfortable.Genuine Hotels.com guest review
We picked this hotel based on the reviews - all were so good. Now we see why. From the moment we walked into the front door until the time we left, we were so impressed! We stayed in a Junior Suite (plus a corner room) and was well worth the extra money! The views were great! Cable car stop right across the street. Fabulous service.The pillow-top bed […] was amazing. Will definitely stay here again. Happy, happy, happy! Read moreGenuine Hotels.com guest review
"Great location, Brunch was a lil pricy"
Great location, nice rooms/hotel, great view from our 21st floor room. It was a bit pricy, particularly brunch where the buffet cost $24 for a rather basic spread. Needless to say we avoiding eating there after that check. But otherwise, I'd recommend it to others.Genuine Hotels.com guest review
"Comfort in the heart of the City"
Wonderful & friendly staff, beautiful property/rooms. Really comfortable beds & pillows. A 5 star experience! :)Genuine Hotels.com guest review
"Great Location plus great room."
Clean, nice and convenient to the city. The staff was great and worked to accommodate our needs. Good value to price for San FranciscoGenuine Hotels.com guest review
"Near Union Square"
IuA very nice high-rise Marriott, well located with all quality amenities and services but extremely over priced.Genuine Expedia guest review
Impeccable but expensiveGenuine Hotels.com guest review
"Perfect at Sutter and Powell"
We flew into SFO from Austin on a morning flight. We took the Bart to Powell St station and walked up Powell with our bags. We got to the Marriott Courtyard Union Square before noon. We were wanting to put our bags in the bag room and kill time before checking in. The man at the desk was so friendly and helpful. He had a room for us and checked us in […] before noon. It was unexpected and so nice. The bell captain was friendly. He showed us around the hotel and helped us so much. We were in room 506. It is huge. The king bed was comfortable. Everything was clean. We were there three nights. It was a great location for us. The cable car stop is just across the street in front of the Stsrbucks. It cost about $1000 for the three nights. We thought it was a fair price for location and quality of the hotel. Read moreGenuine Expedia guest review
"San Francisco hotel at Union Square"
Great hotel in Union Square, the staff was very nice and hotel was very convenient to everything.Genuine Expedia guest review
"Nice hotel in the middle of Union Square"
A newer and more contemporary hotel than others in the immediate area. Close to shopping and restaurants. Clean, spacious lobby area. Would definitely stay here again.Genuine Expedia guest review
"Fantastic hotel, great location!"
Arrived late in San Francisco, short ride from the airport, we were pleased to be greeted by friendly staff and the most comfortable bed I have ever slept in. The concierge was amazing and directed us to an enjoyable, fun-filled day in the city. The room was clean and spacious. The doormen were eager to please and so very helpful. Great location, close […] to shopping, cafes, and attractions. Read moreGenuine Expedia guest review
After living a few years in SF I was a bit hesitant about staying at a Marriott vs some of the old classics - Palace, Fairmont, etc. The Marriott was more than impressive. From the valet to the bellman to the front desk, everyone was very pleasant and welcoming. Our room had a fantastic view of Coit Tower and the bay. We did hit cocktails at the Palace […] to see the renovated Maxwell Parrish mural. Read moreGenuine Hotels.com guest review
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