"Like a Home Away From Home"
This Marriott is in a very busy location but is perfectly situated near Union Square. All the staff were wonderful and took very good care of us. The room looked newly decorated and was very tidy and comfortable. We had a very nice stay. The lobby bar was especially comfortable and I felt very cozy relaxing with my friends.Genuine Expedia guest review
"In The Center of It All"
Pros: location to metro, shopping. Room size. Service. Value. Cons: trolley & traffic noise on lower floors. Could soundproof windows.Genuine Hotels.com guest review
We were happy with the friendly service the staff was very helpful. Was impressed with the security around the hotel. Not only with the hotel but local PD. our view was wonderful from the 19 floor will go back on our next visitGenuine Hotels.com guest review
"Most comfortable bed ever."
I recently stayed here for 2 nights. It was an amazing location and I had a room on the 21st floor with incredible views! The only complaint was the room didn't have an iPod/iPhone dock to play music and the bathroom was a bit on the small size, but nice nonetheless. Staff was impeccable and Sherman, the bellman, was a delight!! Dinner menu was very […] tasty! Overall, I want to go sleep in that bed again! Read moreGenuine Hotels.com guest review
"location is close to union square, it is nice"
But, the hotel staff are bad, the attitude is bad and it is NOT worth it comparing to spending $500/night, they did not provide support service We will not go backGenuine Expedia guest review
Great location. Room was very noisy on Friday night with a bunch of college aged kids partying. Thin walls made for difficult night sleep. Otherwise great stay.Genuine Hotels.com guest review
It was great. The bartender was so friendly and amazing during my lunch and while I reviewed conference materials. The conference was in the building but started long before check-in time yet the girl in the front got me in a room right as I arrived. Being one of the few not walking around with a bag and coat was lovely. Then a friend and I stayed in […] and ordered late night room service which they were gracious about and the food was so good. I was almost late checking out and they excused my extra hours of valet parking fees. They were committed to making everything about my stay as easy as possible. Read moreGenuine Hotels.com guest review
"Excellent Location and Clean hotel"
The location was very close to the shopping area in union square and just a 5 mins walk to Chinatown. The rooms are very clean and comfortable.Genuine Hotels.com guest review
We picked this hotel based on the reviews - all were so good. Now we see why. From the moment we walked into the front door until the time we left, we were so impressed! We stayed in a Junior Suite (plus a corner room) and was well worth the extra money! The views were great! Cable car stop right across the street. Fabulous service.The pillow-top bed […] was amazing. Will definitely stay here again. Happy, happy, happy! Read moreGenuine Hotels.com guest review
"Great location, Brunch was a lil pricy"
Great location, nice rooms/hotel, great view from our 21st floor room. It was a bit pricy, particularly brunch where the buffet cost $24 for a rather basic spread. Needless to say we avoiding eating there after that check. But otherwise, I'd recommend it to others.Genuine Hotels.com guest review
"Comfort in the heart of the City"
Wonderful & friendly staff, beautiful property/rooms. Really comfortable beds & pillows. A 5 star experience! :)Genuine Hotels.com guest review
"Great Location plus great room."
Clean, nice and convenient to the city. The staff was great and worked to accommodate our needs. Good value to price for San FranciscoGenuine Hotels.com guest review
"Near Union Square"
IuA very nice high-rise Marriott, well located with all quality amenities and services but extremely over priced.Genuine Expedia guest review
Impeccable but expensiveGenuine Hotels.com guest review
"Perfect at Sutter and Powell"
We flew into SFO from Austin on a morning flight. We took the Bart to Powell St station and walked up Powell with our bags. We got to the Marriott Courtyard Union Square before noon. We were wanting to put our bags in the bag room and kill time before checking in. The man at the desk was so friendly and helpful. He had a room for us and checked us in […] before noon. It was unexpected and so nice. The bell captain was friendly. He showed us around the hotel and helped us so much. We were in room 506. It is huge. The king bed was comfortable. Everything was clean. We were there three nights. It was a great location for us. The cable car stop is just across the street in front of the Stsrbucks. It cost about $1000 for the three nights. We thought it was a fair price for location and quality of the hotel. Read moreGenuine Expedia guest review
"San Francisco hotel at Union Square"
Great hotel in Union Square, the staff was very nice and hotel was very convenient to everything.Genuine Expedia guest review
"Nice hotel in the middle of Union Square"
A newer and more contemporary hotel than others in the immediate area. Close to shopping and restaurants. Clean, spacious lobby area. Would definitely stay here again.Genuine Expedia guest review
"Fantastic hotel, great location!"
Arrived late in San Francisco, short ride from the airport, we were pleased to be greeted by friendly staff and the most comfortable bed I have ever slept in. The concierge was amazing and directed us to an enjoyable, fun-filled day in the city. The room was clean and spacious. The doormen were eager to please and so very helpful. Great location, close […] to shopping, cafes, and attractions. Read moreGenuine Expedia guest review
After living a few years in SF I was a bit hesitant about staying at a Marriott vs some of the old classics - Palace, Fairmont, etc. The Marriott was more than impressive. From the valet to the bellman to the front desk, everyone was very pleasant and welcoming. Our room had a fantastic view of Coit Tower and the bay. We did hit cocktails at the Palace […] to see the renovated Maxwell Parrish mural. Read moreGenuine Hotels.com guest review
"Great Union Square Hotel"
We loved our room and the view.Genuine Hotels.com guest review
"Good place to stay"
No complaints about the hotel. Nice room and decent location.Genuine Hotels.com guest review
"Great location and comfortable room"
I was really pleased with the location of the hotel--near Union Square and transportation. And the room was spacious and comfortable, especially welcome after being out sightseeing all day. It was a great place to stay in the city for the week and to relax in after a busy active day.Genuine Expedia guest review
"I don't recommand it"
I've booking a junior suite and once I entered the room it was a small normal room it's not half of suite even. hotel staff was not friendlyGenuine Expedia guest review
"Great location for shopping"
Clean and comfortable rooms. Friendly staff. Trolly stop right outside. First time to San Fran so wanted to stay in "tourist" area. Nice restaurants nearby. Only used hotel for room to sleep. Lobby was clean and updated.Genuine Expedia guest review
"Centrally located and very nice accommodations"
Excellent staffing and help with sightseeing and tours. The hotel was very accommodating and our overall visit was excellent. The hotel is beautifully appointed and very well maintained and every aspect of the visit was delightful.Genuine Hotels.com guest review
It was a great hotel , very clean and in great condition. It was located where I wanted to be close to in San Francisco. Overall experience it was great .Genuine Hotels.com guest review
Very goodGenuine Hotels.com guest review
"At downtown for city view"
You can find the everything at the downtown and whatever you like.Genuine Expedia guest review
"A great place to stay in San Francisco"
This was my second visit to San Francisco. I really enjoy this city! The climate is cool and can be cold at times so definitely pack a coat or sweatshirt. The food is always great and reasonably priced. You can always find cheap eats and there are very few chain restaurants. Definitely remember to pack your walking shoes. The city is full of hills and […] you need to be in shape. The city can be confusing without a map, so make sure you have a GPS on your phone. The graffiti art in the city is stunning. This isn't the stuff you see tagged along a roadside underpass. It is artwork and it's beautiful. If you want to see the sites, definitely schedule a bus tour. And make sure you schedule your visit to Alcatraz ahead of time. They typically sellout months in advance. I'd definitely recommend visiting many of the different ethnic districts (Mission, North Beach, Chinatown, etc..) and if you get a chance take the subway to Berkley. It's a really cool college town! Read moreGenuine Expedia guest review
Everything was awesome!! Great location, clean & updated rooms, etc. The only issue I had with this hotel was the attitude of parking staff. There was one guy who works for the City Parks (outsourced parking company), when I pulled my car in front of the hotel so that I can load all of my luggages after the check-out, he told me to move my car even […] though there were other cars doing the same thing. Then I replied, "Can I just load my luggages and get outta here?" then he replied, "no sir you have to move your car now, don't show me an attitude." WHAT?!!!! Did I hear that correctly? I've talked to the manager about this and she told me that she is sorry about that and these parking guys are not Marriott employees but outsourced to City Park and it will be dealt with appropriate manner. Well, that went well. BUT, right before I move out, he came back and gave me this look of disgust and kept on staring at me as if he was gonna hurt me and my family. WHAT THE! Since when Marriott Union Square hire employees with authorities of potential threats to customers??!!! Marriott should deal with this issue as they have promised! Read moreGenuine Hotels.com guest review
"Shopping in San Francisco"
Shopping was the Bomb! All stores are located right there at Union Square. Everything is within walking distance of the hotel. The weather was nice. Good Break from the heat in florida. I was sad to leave, however i will be returning for the Christmas holidays. Thanx MarriotGenuine Expedia guest review
"Super location, the room was great."
The staff was very kind, welcoming and professional. Location was perfect. The room was spacious, clean and inviting.Genuine Expedia guest review
"Hotel in the heart of union square."
Loved that the hotel was five blocks from Chinatown. Across the road was a Walgreens and a 7eleven! Very convenient!!Genuine Expedia guest review
"A Union Square Staple"
Great location, clean rooms, good staff. A close walk to many good restaurants, North Beach and China Town.Genuine Expedia guest review
Nice and clean hotel. The location is perfect for the on-foot exploration of the city and some high end shopping. Two things to be aware of are: 1) the double beds in rooms with two beds are not Queen size (as the Registration desk clerk assured us) - they are typical Full size beds. For us this bed size was not optimal and would have made a difference […] in our choice of a hotel if we knew it in advance; 2) the parking structure utilized by this hotel is very expensive and they don't give any special rates for the hotel guests. If staying at this hotel, be prepared to pay $50 + tax per 24 hrs of parking! Read moreGenuine Hotels.com guest review
The hotel is a block from union square, very close to Chinatown and a short cab ride to fisher mans wharf. Very nice hotel, great staff, nice rom and the cable cars pass by the hotel.Genuine Hotels.com guest review
Not too sure whether worth the money, but a great location, friendly (if slightly clueless about the city) staff, but very slow elevators! Waited 10 minutes for one on the 8th floor in the middle of the day.Genuine Expedia guest review
"Expensive but overall good"
Great area. Close to everything. Only issue was the hidden fees and their expensive menu for breakfast,lunch and dinner. Overall I would recommend.Genuine Hotels.com guest review
"Great home base for site seeing the entire city"
My family of 4 stayed here for 3 nights. Updated, clean and comfortable rooms with great views of the city from the upper floors. Friendly staff from the doorman to the cleaning crew. Bin 480 lounge was very nice for an evening cocktail before dinner. The location was perfect for site seeing as it was central to all of the tourist hot spotsGenuine Expedia guest review
The room was very clean, and outside noise was very minimal. The beds were very comfortable, soft sheets, duvee and great pillows. I wish I had had more time to spend sleeping! This hotel has no noteworthy historical architecture, but there is plenty around the city. I wanted a great place to recharge for being out in the city and this was it.Genuine Expedia guest review
We stayed here as a family and enjoyed it a lot. The location is very good. The business center at the back was great, since I could not print my boarding pass at the front desk computer.Genuine Hotels.com guest review
"Not very comfortable bed"
Bed was way to soft. Pillows were very soft too. I hardly slept. No fridge either in the room. Other than that hotel/room was good.Genuine Hotels.com guest review
The Marriott is in the best location in SF. Walking distance to all the best shops, and a quick cab or street car ride to a lot of other great areasGenuine Hotels.com guest review
"Tourist Central, but Excellent Service."
At first I was disappointed that this room was so small. The view from the window was awesome though. I stayed here on the 4th of July & I watched the fireworks from my room. Although a bit claustrophobic, the excellent service, super friendly staff & good coffee made up for it. Also, this is a nonstop hubbub of tourist activity & yuppies spending a […] lot of money in the surrounding upscale shops. All in all a little cheated for the price I paid. But I can't complain really. Uncle Vito's Pizzeria is right up the hill & walgreens on the corner was convenient. It's nice. Read moreGenuine Expedia guest review
"Close to everything."
Great hotel with a very friendly and accommodating staff. Walked to North Beach for great Italian food at Firenze By Night and Capo's. walked to AT&T Park for the Giants game.Genuine Expedia guest review
We stayed at the Marriott for 4 days for an extended anniversary weekend and it was fantastic! Previous reviews I had read had me a little worried about the size of the rooms and the hassle of having to use a safe deposit box at the front desk.....well all my worries were for nothing, all the rooms now have a safe in the room that held everything and […] the room was wonderful! great views and SUPER comfortable beds. The hotel was so well insulated that we didn't hear any outside noise and it was quiet and peaceful. The employees were ALL amazing and friendly - from the moment we pulled up, the valet, the doorman, the bartenders, the front desk personnel - they were all outstanding and made our stay wonderful! The location couldn't be any better! we were able to shop and eat all over Union Square, Read moreGenuine Expedia guest review
"Not enough bed for 3 adults 1 kid"
I'm not sure if this is Hotel.com's problem or Marriott's problem. We searched for a room for 3 adults and 1 kid and Marriott came up. We reserved and selected a 2 double beds room as our preference. I understand there is no guarantee for us to get the room type we want and we might end up with the one kind bed room. I just assumed since we're reserving […] for 3 adults and 1 kid, they surely can add a roll away bed/sofa or something, if the two double room isn't available. Turns out there was no roll away bed or anyway they can add an extra bed and one of us had to sleep on floor. I don't understand how 3 adults can sleep on one kind bed if it's the assumption by Hotels.com or Marriott. Other than above, I'm fine with our stay. Read moreGenuine Hotels.com guest review
Great Location, Staff was extremely helpfull and very friendly. Trolly stops right of the corner of Sutter an Powell. But I would suggest buying the hop on hop off pass that the hotel recomends. The rooms were very nice great view the only negative thing for us was the bathroom was small, But I would stay here again.Genuine Expedia guest review
"No Queen Beds Dampens Rating"
My stay was really quite good. There were 3 of us in our group. However, this hotel used to have queen beds in the rooms, and the rooms are big enough to support that size bed. I don't know why they moved to double beds. I guess it's so that people will be forced to get 2 rooms when 1 would ordinarily suffice. That was disappointing to our group. I […] ended up sleeping on a roll-away bed, so that is why I give it a 3 rating when I might have given it a 4 possibly even a 5 rating. Read moreGenuine Hotels.com guest review
Wonderful staff and hotel everything more than clean and comfyGenuine Hotels.com guest review
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