"You win some, You lose some"
Pros: Very nice atmosphere. Great small indoor pool with a waterfall. Starbucks in lobby. Cons: We were given "the largest room" they offer. Walked in and it was tiny. You could barely move between the desk and the bed. Beds themselves were quite small. $95 after taxes. You win some, you lose some.Genuine Hotels.com guest review
"Great stay with extras"
Excellent service, very nice amenities..great place to stay a night or extended for everyone.Genuine Hotels.com guest review
"enjoyed my stay"
It was a great place to stay, convenient location, wish I had more time to enjoy the amenities!Genuine Hotels.com guest review
"Club room not worth it"
Its a nice hotel to stay at. I have stayed here several times already. The only bad thing was that I paid for a club room but it did not have any extras that came with it. I might as well have bought a regular room at the hotel an have the same ammenities.Genuine Hotels.com guest review
Our kids loved the indoor and outdoor pools! Clean, comfortable room. Very friendly and helpful staff!Genuine Hotels.com guest review
This was a repeat Stay to give hotel another chance to correct last trips stay which was terrible. Room air conditioner was noisy as well as traffic in the hallway. I would say they have improved a lot since my last stay.Genuine Hotels.com guest review
I very much enjoyed my time at this hotel. I attended a conference there a few months ago and was very impressed with the service for business events as well. This time was a time of rest, and the environment of the hotel was very conducive to that purpose!Genuine Hotels.com guest review
Very pleasant staff enjoyed the place very much will return soonGenuine Hotels.com guest review
"Paid for king,,,, got double beds"
Bait and Switch rates...... paid in full at booking for king room and was given a double bed room with no apology or compensation. Staff didn't care. Ruined a nice trip away from the kids. Hotel is nice but not worth the scheme they pulled.Genuine Expedia guest review
Enjoyed hotel, nice inside pool, plenty of parking, clean, they did a nice jobGenuine Hotels.com guest review
My stay was very nice I have never gone through a online service to get a hotel before so I really didn't know what to expect but I was wonderfully pleased. I miss not having a mircowave and refrig in the room but the staff was accomdating and provided a microwave at no additional cost. Friendly staff and clean rooms.Genuine Hotels.com guest review
"Jewel of a hotel in Peoria, AZ"
Great hotel. Lots of amenities. Close to the freeway.Genuine Expedia guest review
"Family get away"
Hotel staff prompt and polite. Room had a few things missing but hotel staff was quick to correct. Hotel appearance was average but for price I paid per night it was more than satisfactory. Would diffinately stay again if I pass this way. Kids really enjoyed inside pool.Genuine Expedia guest review
"To much $$$ for what you get!"
Stayed for one night. Payed $180 and didn't get what you expected for that much. Breakfast was not included with room and cost $32 for two! Very clean and today but not worth tyr money.Genuine Hotels.com guest review
"close to city"
we stayed for 5 days, the hotel had a $20 hold per day and was close to the mall, doesnt come with a fridge or a microwave, but after talking to front desk they gladly gave us a fridge.Genuine Hotels.com guest review
Very very comfortable beds. Really had a good nights sleep. Would highly recommend thus hotel.Genuine Hotels.com guest review
"Very comfortable beds but basic hotel."
We were very pleased with our stay for the price we paid. They were trying to fill the hotel so we did indeed, get a great bargain. For the price it was great! The rooms were very comfortable and equipped. The two pools were a plus, but the indoor pool created such a humid atmosphere, I would choose another hotel next time. The halls, carpet, elevator […] were all dinged and run down and the towels our first two days were very dingy and gray. It appeared the staff were a little more concerned about getting their work finished than pleasantries to the guest. Still, I would recommend this hotel but not at the full rack rate. It was clean for the most part just would improve in the public areas and politeness of the staff. :O) Read moreGenuine Hotels.com guest review
"Would stay again."
Comfortable beds, clean room, nice pools, courteous staff, great value. Room did not have fridge and microwave as stated and AC was a little loud.Genuine Expedia guest review
Overall experience ok, carpet wet in room when we arrived seemed the refrigerator broke prior to us arriving and they still gave us the room.Genuine Hotels.com guest review
"Great hotel, great location"
Very conveneint location off I-17, with an indoor and an outdoor pool, a fitness center, large rooms, plenty of free parking - all at a very good price.Genuine Expedia guest review
"good stay for busness"
Hotel was clean and comfortable. Nice large rooms. Good pool, hot tub and fitness centerGenuine Hotels.com guest review
glad to get a room that lateGenuine Hotels.com guest review
"Good price for stay"
One night stay and it was an overall good experience. My only issue was that the room was really humid and stuff when we first arrived due to indoor pool, but that eventually went away after turning up room fan.Genuine Hotels.com guest review
"Crowne Plaza in North Phoenix"
Very good hotel. Stayed here on two separate occasions. Staff was friendly both times, but maid service did skip my room one day (I assume it was an accident). Indoor pool was nice esp if the weather blows. Gym is small but sufficient. Free wifi. About a 15-20 min drive from some spring training facilities.Genuine Expedia guest review
"Decent, but not the best"
Good location--access to many restaurants and shopping. Hotel a little tired--but rooms are decent. Our first floor rooms were dominated by the chlorine smell and humidity of the indoor pool.Genuine Expedia guest review
"Disappointing, humid and outdated"
We were disappointed from the moment we walked in. The front desk staff ignored us until I walked right up to the desk to tell the desk clerk who was doing some paperwork, that I was there check in. I then received a receipt that had my room number scribbled out and a new (first floor) room written in pen. The interior of the hotel was dark and humid, […] almost all of the interior corridor plants were missing/dead. It felt very outdated regardless of the attempt to update with paint etc. The one positive note was that the room was clean and the bath soaps etc were of good quality. If you are looking for a clean place to lay your head it will work, but if you are looking for a romantic getaway or family vacation I would not recommend it. Read moreGenuine Hotels.com guest review
"Great Place to Stay for Spring Training"
Centrally located to all spring training ballparks. Nice hotel and staff. Will definitely stay here again next springGenuine Hotels.com guest review
"Unsanitary hotel and unsatisfied stay"
Ask for a non smoking room and ended up with a smoking room. The hotel sheets and towels had residue and stained. The room and hotel overall felt unsanitary. Location was safe and quiet and Amenities around hotel were convenient. However, Couldn't wait to get out of there!Genuine Expedia guest review
Horrible Hotel, Front desk is no help at all! I would not stay ever again. Worst experience of my life.Genuine Expedia guest review
Overall adequate and safe. Older hotel, but okay. Good breakfast from menu. Hot tub didn't work outside, pool was shaded so no sun on it in the afternoon, gym was out of wipes, and water.Genuine Hotels.com guest review
Our room was clean and the staff was friendly. Overall, a pleasant experience!Genuine Expedia guest review
This hotel was a little farther away from downtown than I usually like, but it was clean, safe and fairly prices. I would recommend it.Genuine Expedia guest review
"Ok but not the Best"
The hotel was a little far from where Chase Field is. The breakfast food buffet was cold and some foods were soggy. Plus I believe that bagels and toast should be complimentary at any hotel and not $7.00 just for toast. The front desk employees were not very nice. Gave a little bit of attitude when asking questions. The room itself was nice and the […] two pools are pretty cool. I wouldn't recommend this hotel. Was not satisfied Read moreGenuine Hotels.com guest review
"Not even worth $15 per night! HORRIBLE!!!!"
Very disappointed and I have been waiting for the G.M. to call me back since Monday (4 days) when I was promised a call.Genuine Hotels.com guest review
was not happy with the fact we had too go too a laundry mat, the breakfast is overpriced and cold. no microwaves, wanted too charge $10.00 a day for a frig. totally disappointedGenuine Expedia guest review
Waited over an hour and a half for the maintenance man to come and turn off the air cond in December. He never did show up. Had to change rooms instead.Genuine Hotels.com guest review
"Quiet and peaceful"
We really enjoyed our stay over the Thanksgiving Holiday. The front desk did not have a problem letting us check in early and it didn't take more than five mins. Our room was on the second floor and our balcony overlooked the outdoor. It was a great view. Each morning & night we were able to enjoy sitting outside. The room was clean and updated. The […] bathroom was clean and fairly new looking. My niece came over and we enjoyed the indoor pool. Most days we at breakfast at the hotel restaurant. It seemed best to go with the Continental breakfast. We definitely plan to stay here when we come back. It was right off the highway, but there was a large wall that blocked the highway from the hotel. Read moreGenuine Expedia guest review
"Slow Response when it mattered"
People in the next room from me came home drunk at 130 in the morning. I let it got until 2am then tried to call Front Desk for intervention. Room phone did not work. Went to Front Desk in my pajamas. They said they would send Security to assist. At 230 Security finally showed up to assess the situation. At 330am Front Desk finally called the room to […] tell them there had been complaints... Read moreGenuine Expedia guest review
good hotel. description a tad off said it had a fridge i room, did not. Otherwise pretty good value.Genuine Expedia guest review
Room was clean, hotel was nice. Be advised that they have full sized beds, not queen! Gets a little cramped with 2 adults in a full size bed. Bathroom is a little small too, but everything worked well.Genuine Expedia guest review
"Great Hotel Experience"
Front desk staff was helpful and informative and make you feel welcome. Thoroughly enjoyed stay and will book again when in the area and even at other locations if available. Will definitely recommend to everyone.Genuine Expedia guest review
"Great Price for over night stay"
Perfect price for a quick overnight stay. Clean, great room for the price.Genuine Expedia guest review
"Crown Plaza a Dump"
I work in Phoenix quite alot and this has to be the worst Hotel experience that I have ever had. The only nice thing about the hotel was the lobby. The rooms were awful. It's Phoenix in August and the air conditioners were not working in my room. I complained the very first day and I was told that the air wasn't working correctly and no offer to change […] rooms or fix it or anything. I had to take cold baths just to cool off. Never again will I stay in this Hotel. Read moreGenuine Hotels.com guest review
"Nice for business"
The staff was very friendly, room well kept and clean. Breakfast was not up to par for the extra price that was charged.Genuine Hotels.com guest review
"Traveling for business"
Rooms were very nice and clean. My only comment would be the outside pool and grounds were outdated. It looked as if they had just revamped the exterior from a chain hotel. The internet was very slow. Over all I would stay again.Genuine Expedia guest review
nice place to stay as long as the power doesnt go out like ours did for 2 minutes. The management didnt get anyone in to flip the fusebox until 7 the next morning. so it made for a uncomfortable night. no apologies were offered.Genuine Hotels.com guest review
It was comfortable and relaxing. I was a bit worried about security for the outside parking lot.Genuine Hotels.com guest review
"Clean, curteous, and a great value."
Clean, curteous, and a great value. We enjoyed or stay immensely.Genuine Expedia guest review
"Great price for a good room"
It was a great hotel except that it was humid in the room and there was no hot waterGenuine Expedia guest review
"AC was out at the house."
AC was out at the house. The Wife and I needed a place to chill out for work the next day.Genuine Hotels.com guest review
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