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"1st time @ a B & B"Reviewed by Craig Me of "Chicago, IL" on Apr 8, 2012
We really enjoyed our stay at the Stone Villa in Chester The manager made us feel very welcome and gave us the information we needed to get around Chester. The breakfast provided was a Great way to start the day. It was our first B&B and my wife and I and our teenage girls enjoyed it there.
Reviewed by a Hotels.com guest on Apr 5, 2012
This guest did not leave a comment.
"Best Western Westminster Hotel- Chester, UK"Reviewed by John S of "Wayne, PA USA" on Feb 16, 2012
The room was small but OK. Floorboards squeaked, which was rather annoying. Great location- near station and an easy walk to center of town. Good value.
"Liner Hotel"Reviewed by Lisa L of "Netherlands" on Jan 22, 2012
The Liner Hotel staff is very helpful and friendly. The restraunt food was great and they provide 24 hour room service. It is a comfortable walk to many of the sights and shopping. we would definately stay here again.
""Reviewed by Maria of "NY" on Jan 4, 2012
Basic hotel rooms, modern, bright and airy. Very good value for money. Friendly staff. Have stayed several times and will use it again. Only comment is that if you want to rise late in the day (or want to sleep due to jetlag, as we did on our first day) it is too noisy as you can hear the non-stop banging of doors, vacuuming etc., from around 8am through to the afternoon.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Plaza Brasserie - This brasserie serves breakfast, lunch, and dinner. A children's menu is available.
24-hour room service is available.
An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a health club, a sauna, a steam room, and a fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
"Top class"
Fantastic value for the money. Absolutely top class.
This guest did not leave a comment.
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"Great Deal"
Take the Fab Four Beatles Taxi Tour, don't miss The Caverns Pub. free internet, wifi.
"Nice Hotel"
Location on the Waterfront in a great area.
"Recommended"
The Crowne Plaza was everything I expected, well run, very friendly and helpful staff, comfortable well appointed rooms, and a breakfast to die for!
"will be going back soon"
Excellent two night break- lovely, friendly staff and superb facilities Kids ate free in the evening- still a bit pricey though Pool/Spa great- kids swam for ages whilst we lounged around in the whirlpool Only thing which would have improved our stay would have been more affordable breakfast
"Rude staff"
Wasn't impressed with the staff at this hotel. We were informed at reception that the pool was open until 9.00 p.m. for children, only to be told rather rudely to leave the pool area at 8.00 p.m. (ten minutes after arriving at the pool). I then ordered room service for 1 child's meal which took almost an hour and then they phoned at 11.00 p.m. (when […] we were asleep), to leave the tray outside - which we had already done. Found the staff in general unhelpful. I'll wait for the Hilton to open. Read more
"was expectin better !!!!!"
on arriving at the hotel was so happy with the service we got until we arrived into our room which was a family 2 double beds which were very close together a lovely big window with beautiful view only prob was the window was screwed shut which was not good as my daughter was feelin unwell ...........
""Couldn't swing a cat""
The room was crammed with 2 double beds with only one locker in between therefore nowhere for the second person in the same double bed to place a glass of water, watch, phone, etc. You couldn't leave the ironing board out as there was no space to walk by it. I got excited when checking in and heard the receptionist say there's no standard room left […] but I would have preferred a standard room with one bed and a bit of space. My Friday morning 7am alarm call came a day late via the TV and that was on the Saturday morning when I'd actually set my phone to wake up at 9am. Grrrrr ! The breakfast was good with lots of choice. Read more
"excellent"
great location,excellent service, friendly and helpful staff.i can't recommend this hotel highly enough!
"lovely"
everything great except double charged us for breakfast but happy to rectify and i will be happy to return lovely hotel
"will definately go back! will reccomend to anyone going to liverpool"
i couldnt ask for a better hotel. from the minute we checked in until we checked out the staff were very friendly and accommodating. the hotel was great! clean and comfortable and did i mention the friendly staff!
"One of my best hotel experiences"
This hotel is in a great location, short walk to Albert Dock, overlooking the River. The Staff were amazing. Very polite, accomodating and helpful. Very nice pool and gym facilities.
"Will be back - soon"
Often passed this hotel embarking from the I O M Steam Pkt ferry. Thought it would be too too expensive! Quite wrong, lovely hotel,staff very helpfull,everything just as you would want. Asked weather they were part of a group with hotel in New Zealand not suprised to find they were.Stayed in Crown Plaza in Christchurch N Z same welcome and ambience. […] Told all my friends here on the Isle of Man its the place to stay. Read more
"1st Trip and Definitely Not Last!!"
Right from the time we stepped out of the taxi, the staff at Crowne Plaza Liverpool took care of us with genuine warmth and care. They were always ready to attend to our every need. The hotel is so centrally located that it was easy to go around by foot to the shopping areas and attractions. Though this was our first trip to Liverpool, we felt so at […] home and will make repeat visits...more so, since we are Liverpool FC fans! What a holiday this was!! Read more
"Ideal for Business"
My colleage and I have used this hotel a number of times and cannot fault it for comfort. We've had business meetings here as well as staying as guests. The staff in the business centre have been terrific and helped us out of some 'laptop' difficulties. Very friendly and helpful. If I had one negative comment it would be that the service in the restaurant […] is pretty hit and miss - but the staff are mortified when you point out something wrong and quickly put it right for you. Read more
"Crown Plaza Albert Dock Liverpool"
Very nice hotel. Good pool and spa facilities. Great location. Clean and quiet room. We stayed with our two girls (8 and 6) and felt very well looked after. Would recommend. Good value for location too.
"Crowne Plaza"
great location excellent spa facilties good secure parking for £10 per night graet breakfast.
"Crowne Plaza, Albert Docks Liverpool."
I treated my husband and eleven year old son to a weekend in Liverpool. We stayed at the Crowne Plaza which was very close to many museums and the Beatles experience. We were 7-10 minutes walking time from Liverpool 1 and the Cavern quarter. Two minutes walk to the mersey ferry. We had a very comfortable stay. A room with two double beds that were very […] comfortable; a selection of pillows of different firmness and air conditioning that was easy to control. Great view overlooking the Mersey. Indoor swimming pool, sauna, steam room and hot pool were included. Pool is a good size, no life guard so you have to keep an eye on your kids, but you should anyway! Breakfast was excellent, lots of choice. Staff very friendly and helpful. We would definitely stay there again. Read more
"Recommend Upgrade"
It would appear that all the rooms are the same size apart form the suites. Theses standard and executive rooms are okay but just that - okay. We upgraed to a suite overlooking the Liver building and this was the best move we made. The hotel is now a bit tired and will need refurb in the next couple of years. There is a lot of hotel competition in Liverpool […] now and it starting to show its age Read more
"BRILLIANT HOTEL, HIGHLY RECOMMENDED"
We stayed overnight to celebrate our anniversary (30th) - although we had paid to have a queen bed, the roo we had was lovely with spectacular views. What made it for me was that it had a bath and a shower! The management gave us a celebration dessert to our room as a surprise for our anniversary. Lovely thought. Breakfast was very nice and plenty of […] it. Made it very special - thanks Read more
"Nice hotel but dont eatthere"
We stayed 3 nights ,and used the restaurant on the thursday evening we didnt eat there again not very good
road works outside, and the beans were cold at breakfast, £3.50 for a bottle of water. but a very clean hotel
Great hotel and conveniently located to all amenities. Lovely view of the docks. Very friendly and helpful staff.
This guest did not leave a comment.
"Crowne Plaza Liverpool"
Not a bad hotel but cost of food was high for the small size of food given. Guests should have free parking Some cob webs around window & curtain area which was a turn off. Staff where very helpful and nice to deal with
Very comfortable stay with staff who nothing was too much bother for.
This guest did not leave a comment.
"a great hotel"
stayed for 4 nights recently great location happy staff my wife and i rate this hotel 9/10 we have stayed several times and it will be our choice next time we visit liverpool
"St Nicolas place liverpool"
Very friendly staff throuout the hotel. We enjoyed our stay at the Crown Plaza
"Too expensive for what it was"
It was okay but only at a lower price. Room was small and we could hear the room next door. Felt as if I was going to roll off the bed.
"Crowne Plaza Liverpool"
Right beside the docks. First thing that we saw every morning were the Liver Birds! Close to the city centre a bit of walk but you do get to see some fabulous buildings. Plenty of buses around the docks to get from one place to another but its by trial and error. Would recommend this hotel to anyone looking to visit Liverpool excellent service and […] staff. Read more
"Girls night out in Liverpool!"
What a fabulous hotel!! Great location, very comfortable rooms and little extra touches like complimentary tea, coffee and biscuits etc.. bottles of water in the room, robes and comlimentary toiletries in the bathroom. Its very close to the museums, shops and bars. All in all it was a brilliant trip and we would definetly visit Liverpool and this hotel […] again. Read more
This guest did not leave a comment.
"Crowne Plaza, Liverpool - top location"
Close to Albert Dock and the sights of the city - great location for tourists to Liverpool.
This guest did not leave a comment.
"Crown Plaza Liverpool"
Plush & confortable, the hotel is situated 2 minutes waliking distance from port area. Car parking available
"Crowne Plaza way to go!"
We found the hotel easy to find in busy pea hour traffic and very comfortable beds with good dining facilities-just wish they would incorporate the ten pound car park cost into the cost-excellent hotel chain.
"Great stay!"
I recently stayed at the Crowne Plaza and everything was fantastic! From the warm, welcoming and very helpful staff to the great facilities and really nice room! The food was fantastic, the cocktails were great and the leisure centre was just what I needed after a hard day's work! The only downside was the cooked breakfast, which I felt was a tad […] over priced, although after getting a good discount on here it didn't make much difference, plus there are many other places in the area if you didn't want to make the 'investment' in breakfast at the Crowne Plaza! Read more
"nice hotel"
nice location, nice hotel with good staff. the pool area is great but the changing rooms were a mess this was not the fault of the staff but the people using them. the room was good but should have free wifi for the price of a nights stay, overall a good hotel I have stayed here a number of times and will do so againg in future
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This guest did not leave a comment.
"very good hotel"
This guest did not leave a comment.
"The hotel is very close to docks"
Very friendly staff, very clean rooms with lots of extras as standard ie bathrobes, choc, still and sparkling water, body moisturers to name but a few. Breakfast starts at 6.30 which was great as we had an early start and again couldnt fault a thing. Bar food menu was very good and was served till 11 at night
This guest did not leave a comment.
This guest did not leave a comment.
This guest did not leave a comment.
"Crowne Plaza Hotel liverpool- close to albert dock"
The hotel was lovely. The room was really nice had a lovely view of the city and mersey. Room was bit warm but you were able to put the room temperature down you aren't able to open the window. There was a fridge in the room but it wasn't stacked or on so when you opened it it didn't have a pleasant smell but the woukld stack it for u if you requested […] but you'll pay 4 it. On the saturday we went swimming house keeping tried getting in2 the room dead on at 9 so if u don't want 2 be distubered use your do not disturb signs. Swimming pool was lovely couldn't fault it at all. Only thing I wasn't pleased with was we had dinner 1 nite in the hotel we didn't order any starters just our mains and 2 minearls while we were waiting for our dinner 1 of the waiting staff came over and was talking to us for about 5 mins which i thought 2 b odd i never experienced that b4. Our mains arrived the food was lovely there just wasn't a big amount of it. we ordered dessert as well and there was a big amount there either we both ordered waffles and we got half a waffle each then when we paid it was £4.40 service charge the bill came 2 £48.40 just thought it was very expensive for 2 carbaonara's and 2 half waffles but apart from that the hotel is lovely staff are very friendly can't do enough 4 u. It's in a gr8 location walking distances 2 most tourist attractions. I will definitely stay there again in ther near future!! Read more
"Liverpool - City Centre"
This hotal is great, good location, good parking and really close for the city centre. I was only there for the one night but was more than satisfied. Rooms realy good and the customer service (for what I needed) was great. I wouldn't have normally stayed there as it's normally a bit too expensive for a 'stop over' whilst meeting up with friends but […] the room rate was very good. Well worth considering - would come back again. Read more
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