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  • The Crowne Plaza Birmingham City Centre
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All hotels in Birmingham, United Kingdom
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1 room,  2 adults 
Adults Children
Room 1:

The Crowne Plaza Birmingham City Centre - Birmingham

52.477746, -1.905794
4 stars
Central Square, Holliday Street, Birmingham, B1 1HH United Kingdom ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $108
available on 05/28/13
Price Match Guarantee
4.3 228 5

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    The Crowne Plaza Birmingham City Centre
    View The Crowne Plaza Birmingham City Centre on a map
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    1 room,  2 adults 
    Adults Children
    Room 1:

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    Landmarks near The Crowne Plaza Birmingham City Centre

    • Adrian Boult Hall Hotels - Birmingham 160 yards
    • Centenary Square Hotels - Birmingham 200 yards
    • The Mailbox Hotels - Birmingham 220 yards
    • International Convention Centre (ICC) Hotels - Birmingham 260 yards
    • Symphony Hall Hotels - Birmingham 290 yards
    • All landmarks in Birmingham

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    • Hyatt Regency Birmingham
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    • MALMAISON BIRMINGHAM
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    • Ramada Birmingham City Centre
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    • Copthorne Hotel Birmingham
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    Top Hotels in Birmingham

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    Overview of The Crowne Plaza Birmingham City Centre - Birmingham

    Location.
    Situated in the heart of Birmingham, The Crowne Plaza Birmingham City Centre, a family-friendly hotel, is within walking distance of Adrian Boult Hall, The Mailbox, and Symphony Hall. Also nearby are International Convention Centre and Bullring Shopping Centre.

    Hotel Features.
    Dining options at this family-friendly hotel include a restaurant and a bar/lounge. This 4-star hotel features business amenities including small meeting rooms and secretarial services. The staff can provide concierge services, tour assistance, and currency exchange. Additional amenities include a health club, multilingual staff, and laundry facilities.

    Guestrooms.
    The 284 air-conditioned guestrooms at The Crowne Plaza Birmingham City Centre include coffee/tea makers and bathrobes. For a surcharge, guests can use the in-room wired high-speed Internet access. Televisions are equipped with satellite channels. All accommodations provide desks and multi-line phones with voice mail. Additional amenities include hair dryers and irons/ironing boards. Housekeeping is offered daily.

    Image of The Crowne Plaza Birmingham City Centre, Birmingham
    4.3 out of 5 Excellent (228 reviews)
    (Neighborhood average 3.8)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    The Crowne Plaza Birmingham Hotel was a very comfortable hotel. The hotel and the room was clean and updated. The restaurant provided good food at a... somewhat high price. The location was in the center of the city close to all of the highlights of Birmingham. Reviewed by a Hotels.com guest on Aug 2, 2012

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $108
    Nights
    0
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    Two Double Beds Non-Smoking

    Standard Room

    One Double Bed Non-Smoking

    Club One Queen Bed Non-Smoking

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Check-out time is: noon
    • Pets allowed
    • Check-in time starts at: 2 PM
    • American Express
    • MasterCard
    • Visa

    Amenities

    • General
    • Air-conditioned public areas
    • Bar/lounge
    • Elevator/lift
    • Number of floors - 10
    • Parking nearby (surcharge)
    • Restaurant
    • Total number of rooms - 284
    • Rooms (all rooms include)
    • Bathrobes
    • Coffee/tea maker
    • Cribs/infant beds available
    • Daily housekeeping
    • Desk
    • Hair dryer
    • Iron/ironing board
    • Multi-line phone
    • Private bathroom
    • Window opens
    • See more room details
      • Air conditioning
      • Climate control
      • Satellite TV service
      • Voice mail
      • Wired high-speed Internet access (surcharge)
    • Services
    • Concierge services
    • Currency exchange
    • Express check-in
    • Health club
    • Laundry facilities
    • Multilingual staff
    • Parking nearby
    • Safe-deposit box at front desk
    • Tour assistance
    • Business & Event
    • 24-hour front desk
    • Banquet facilities
    • Business services
    • Dry cleaning/laundry service
    • Multiple large conference rooms
    • Multiple small meeting rooms
    • Room service (24 hours)
    • Secretarial services
    • Accessibility Features**
    • Accessible path of travel

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Dining

    b1 - This restaurant serves breakfast and dinner.
    24-hour room service is available.

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Breakfast fee: GBP 14 per person (approximately)
    • Fee for in-room high-speed Internet (wired): GBP 5 (for 24 hours, rates may vary)
    • Self parking fee: GBP 13.50 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in Birmingham, United Kingdom
      of
    52.477746, -1.905794
    Hotel coordinates:

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    Area map

    A short guide to Birmingham

    England's second-largest city is the former powerhouse of the country's 19th-century Industrial Revolution. Nowadays, Birmingham, in the West Midlands, is better known for its tourist attractions — especially the Birmingham Museum and Art Gallery (home to the works of the Pre-Raphaelite Brotherwood and Edward Burne-Jones) and to Sarehole Mill, which is mentioned in the books of J.R.R. Tolkien.

    see all hotels in Birmingham

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • Adrian Boult Hall - 200 yards
    • Centenary Square - 200 yards
    • The Mailbox - 200 yards
    • International Convention Centre (ICC) - 300 yards
    • Symphony Hall - 300 yards
    • Birmingham Town Hall - 300 yards
    • Victoria Square, Birmingham - 300 yards
    • Big Brum - 300 yards
    • Chamberlain Square - 300 yards
    • Birmingham Central Library - 300 yards

    3.0+ mi

    • Birmingham Intl. Airport (BHX) - 7.5 miles
    • Coventry, England, UK (CVT) - 19 miles
    • East Midlands Airport (EMA) - 34 miles
    • Gloucester Gloucestershire Airport (GLO) - 49 miles
    All hotels in Birmingham, United Kingdom
    Reviews
    • All (228)
    • Business (33)
    • Romance (20)
    • Family (12)
    • Friends (18)
    • Other (145)
    4.3 / 5
    Excellent

    Score breakdown (from 228 reviews)

    • 5.0
      (105)
    • 4.0
      (89)
    • 3.0
      (22)
    • 2.0
      (10)
    • 1.0
      (2)

    Average rating for:

    • Cleanliness
      4.5
    • Service
      4.2
    • Comfort
      4.4
    • Condition
      4.3

    Reviews: Overall

    • < Previous
    • Page 1 of 5
    • Next>
    The Crowne Plaza Birmingham City Centre - Birmingham
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip with friends in Aug 2012
    A Traveller
    US

    The Crowne Plaza Birmingham City Centre - Birmingham
    4.0 / 5
    Excellent
    "A very nice hotel"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    The Crowne Plaza Birmingham Hotel was a very comfortable hotel. The hotel and the room was clean and updated. The restaurant provided good food at a somewhat high price. The location was in the center of the city close to all of the highlights of Birmingham.
    Genuine Hotels.com guest review
    1 night trip in Jul 2012
    cr
    US

    The Crowne Plaza Birmingham City Centre - Birmingham
    5.0 / 5
    Outstanding
    "Good hotel!"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Well located. Friendly staff. Breakfast buffet is good enough (also for people who care for good nutrition) although coffe is not very strong though.
    Genuine Expedia guest review
    Other trip
    Mar 19, 2012
    A Traveller
    US

    The following English reviews were posted by Hotels.com guests from other countries

    The Crowne Plaza Birmingham City Centre - Birmingham
    5.0 / 5
    Outstanding
    "Lovely room, very roomy & comfortable"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    this is the third time we have stayed here & wont be the last! lovely spacious rooms - very clean x
    Genuine Hotels.com guest review
    1 night romance trip in May 2013
    Miss N B
    GB

    The Crowne Plaza Birmingham City Centre - Birmingham
    5.0 / 5
    Outstanding
    "Excellent for quick one night stay"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Overall very good, although some staff a little miserable!
    Genuine Hotels.com guest review
    1 night trip with friends in May 2013
    Girlies
    GB

    The Crowne Plaza Birmingham City Centre - Birmingham
    5.0 / 5
    Outstanding

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in May 2013
    A Traveller
    GB

    The Crowne Plaza Birmingham City Centre - Birmingham
    4.0 / 5
    Excellent
    "Fantastic beds"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    Overall very enjoyable. The beds are amazing in size and comfort. lovely long breakfast period but it was really busy and things were running out. had to wait for orange juice and queue for the hot buffet. didn't spoil our stay though.
    Genuine Hotels.com guest review
    1 night trip in May 2013
    Susan
    GB

    The Crowne Plaza Birmingham City Centre - Birmingham
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in May 2013
    A Traveller
    GB

    The Crowne Plaza Birmingham City Centre - Birmingham
    2.0 / 5
    Fair
    "Needs updating"

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      3.0
    Second time at this hotel and probably the last, service not great, rooms ok but tired, location was good but hotel needs attention to the outside
    Genuine Hotels.com guest review
    1 night romance trip in Apr 2013
    A Traveller
    GB

    The Crowne Plaza Birmingham City Centre - Birmingham
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    A Traveller
    GB

    The Crowne Plaza Birmingham City Centre - Birmingham
    5.0 / 5
    Outstanding

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip with friends in Apr 2013
    A Traveller
    GB

    The Crowne Plaza Birmingham City Centre - Birmingham
    4.0 / 5
    Excellent
    "Good value"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Well positioned hotel close to Bull Ring and Birmingham New Street Station Very comfortable room and bed Good range of toiletries in bathroom Efficient staff at check in and out Good value at price paid
    Genuine Hotels.com guest review
    1 night business trip in Apr 2013
    Guru
    GB

    The Crowne Plaza Birmingham City Centre - Birmingham
    4.0 / 5
    Excellent
    "Why so High?"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    I had booked a group of 4 to stay at the hotel. When we were checking in I was assigned a room on the 9th floor. I requested a room on the ground floor as I'm nervous in the event of an emergency, but was told only option was 6th floor. We wetre all assigned different floors, yet the booking was made at the same time. Why was this? otherwise the stay […] was very good. There was a large group of us that dined on the evening of Tuesday 16th and the meal and service was excellent. Would recommend this hotel. Read more
    Genuine Hotels.com guest review
    2 night trip in Apr 2013
    A Traveller
    IE

    The Crowne Plaza Birmingham City Centre - Birmingham
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    A Traveller
    GB

    The Crowne Plaza Birmingham City Centre - Birmingham
    4.0 / 5
    Excellent
    "Very handy for ICC"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    A good business hotel, close to the Conference Centre and meeting pretty much all the needs. And with a pillow menu !
    Genuine Hotels.com guest review
    2 night business trip in Apr 2013
    A Traveller
    GB

    The Crowne Plaza Birmingham City Centre - Birmingham
    3.0 / 5
    Good
    "More conference than families"

    • Cleanliness
      2.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      2.0
    On the plus side: large room and good bathroom, fab breakfast. On the minus side: had to haul 3 suitcases up 2 flights of stairs from the underground car-park as there is no lift. Also had to guide our kids past the hoards of smokers directly outside the hotel entrance (a designated smoking area 20ft from the entrance would solve this). In summary, […] more a business hotel than family hotel. Read more
    Genuine Hotels.com guest review
    1 night family trip in Mar 2013
    N Westerberg
    GB

    The Crowne Plaza Birmingham City Centre - Birmingham
    2.0 / 5
    Fair
    "Disappointing"

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      2.0
    We stayed in a Club Room at the Crowne Plaza for one night. We were very disappointed with our stay as this did not meet our expectations. The room looked tired and worn and in need of refurbishment. The soft furnishings were stained and there was mould around the shower cubicle. We were disappointed with the Club Lounge- there is only a hostess at […] breakfast and between 5.30 and 7.30, not full time as stated on the website. Coffee and tea is available in the lounge all day, but alcoholic drinks and canapes are only available between 5.30 and 7.30. Breakfast in the Club Lounge was fine. We would not stay in the hotel again. Read more
    Genuine Hotels.com guest review
    1 night romance trip in Mar 2013
    A Traveller
    GB

    The Crowne Plaza Birmingham City Centre - Birmingham
    5.0 / 5
    Outstanding
    "Very enjoyable stay"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    We stayed 2 nights over the weekend. We were given a nice quiet room. The staff were very helpful and the room very clean.
    Genuine Hotels.com guest review
    2 night trip in Mar 2013
    Allyc
    GB

    The Crowne Plaza Birmingham City Centre - Birmingham
    5.0 / 5
    Outstanding
    "Excellent value for money"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    I really enjoyed my stay here, We had one of the club rooms which was a lovely touch. The room was lovely and spacious with the best hotel shower I have ever used!! You get to access the club lounge in the evening for drinks and you get a lovely continental breakfast in the morning with loads of choice. We were staying the night after an event at the […] NIA which was a 10 minute walk , we also went shopping the day after which again was about a 10 minute walk. Its in a great central location but you do need to pay for parking which was a bit of a let down. Overall a great hotel and I would definately recommend a stay here. Read more
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    GB

    The Crowne Plaza Birmingham City Centre - Birmingham
    5.0 / 5
    Outstanding
    "A night with the Stranglers"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    Booked online no problems. My favourite band the Stranglers were on within walking distance of hotel. The hotel which I would rate as excellent. Knowlegable staff friendly and efficient. Only slight gripe was we were asked which room I was staying in on return from the gig a little over the top but I guess security is an issue.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    Andrew
    GB

    The Crowne Plaza Birmingham City Centre - Birmingham
    5.0 / 5
    Outstanding
    "Close to nice restaurants"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Stay was excellent except the fire alarm going off at 6am and having to vacate the hotel for half an hour.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    GB

    The Crowne Plaza Birmingham City Centre - Birmingham
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    GB

    The Crowne Plaza Birmingham City Centre - Birmingham
    5.0 / 5
    Outstanding
    "Fantastic experience"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Perfect , hotel was spot on and I would suggest to anyone visiting Birmingham please look no further than this hotel
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    Tam
    GB

    The Crowne Plaza Birmingham City Centre - Birmingham
    5.0 / 5
    Outstanding
    "excellent"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    comfortable
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    A Traveller
    GB

    The Crowne Plaza Birmingham City Centre - Birmingham
    4.0 / 5
    Excellent

    • Cleanliness
      3.0
    • Service
      5.0
    • Comfort
      2.0
    • Condition
      3.0
    GOOD LOCATION, CUSTOMER SERVICE GOOD. FOOD MENU NOT ALOT OF CHOICE ESPECIALLY FOR ROOM SERVICE. QUALITY OF FOOD NOT VERY GOOD. WOULD PREFER MORE SPACIOUS AND COMFORTABLE ROOM. WOULD LIKE MORE CHOICE AVAILABLE IN TERMS OF FOOD AT ROOM SERVICE. WOULD LIKE THERE TO BE MORE FACILITIES AT THE HOTEL I.E GYM AND KIDS PLAYROOM
    Genuine Hotels.com guest review
    2 night family trip in Feb 2013
    A Traveller
    GB

    The Crowne Plaza Birmingham City Centre - Birmingham
    3.0 / 5
    Good

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      5.0
    Nice hotel no mini bar in room and no ironing service provided tho
    Genuine Hotels.com guest review
    1 night business trip in Feb 2013
    A Traveller
    GB

    The Crowne Plaza Birmingham City Centre - Birmingham
    3.0 / 5
    Good
    "nice hotel for price, but expensive bar"

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      4.0
    • Condition
      2.0
    Was a nice hotel with a good central location for going out on a nightout. The cube was only a short walk. Rooms were ample size with a massive comfortable bed. Rooms are looking a little run down and tired though. Bar and food was very expensive! In the morning a pint of orange juice cost £5, and the service was appauling. I would stay again if was […] visiting birmingham but stay well clear of the bar! Read more
    Genuine Hotels.com guest review
    1 night trip with friends in Feb 2013
    A Traveller
    GB

    The Crowne Plaza Birmingham City Centre - Birmingham
    4.0 / 5
    Excellent
    "Would recommend this hotel every time"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      3.0
    This was my second stay at the Crowne Plaza. I've stayed in a club room and a standard room. Obviously the standard room wasn't as luxurious but it was still lovely. I can't fault the cleanliness of the hotel and during the night when I needed room service for whatever reason (food, forgetting toiletries), I was greeted pleasantly and the staff tried […] to help as quickly as possible. A few of the front desk staff could do with some training on politeness and customer service (and I can say that having a similar job!) and the cleaning staff seem to be in a hurry to boot you out (both times they were knocking on the door multiple times as soon as it hit 9am..?!) But I would go again, convenient distance from the city centre and station, beautiful rooms, and I don't think the price is too bad for what you get. Read more
    Genuine Hotels.com guest review
    1 night romance trip in Feb 2013
    A Traveller
    GB

    The Crowne Plaza Birmingham City Centre - Birmingham
    2.0 / 5
    Fair
    "Disappointing"

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      2.0
    Made to queue at check-in due to low staff numbers. Concierge had little or no knowledge of local restaurants or venues. Filthy, stained hallway carpets. Only 1 out of the 4 available lifts seemed to work at any one time. Breakfast buffet was really poor. Food curling up at the edges. Tables not cleared before being seated. Had to wait 15 minutes to […] be offered coffee, by which time we'd finished breakfast. Coffee then tasted watery. TV reception was really blurry, with aspect ratio incorrectly set up. In-room decor was tired with scrapes and scratches everywhere. Hotel was very noisy into the early hours and chaotically busy in communal areas. The whole experience was in stark contrast to our previous night's accommodation at the Macdonald Manchester Hotel which was great. Apart from all that it was fine. Read more
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    Ben
    GB

    The Crowne Plaza Birmingham City Centre - Birmingham
    4.0 / 5
    Excellent
    "PLEASANT ,ELEGANT AND RELAXING HOTEL"

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      5.0
    • Condition
      5.0
    Overall i lake the Hotel, and i had a great time. I had a very special ewe, my self and my partner , we had a exchange ring. I would lake to thank you to the Chef Denis, and to the waiter what had took care of as at that evening i believe was Pavel ? We had a great dinner according to what we expect .
    Genuine Expedia guest review
    Other trip
    Feb 11, 2013
    Kashif
    GB

    The Crowne Plaza Birmingham City Centre - Birmingham
    3.0 / 5
    Good
    "Bit downmarket."

    • Cleanliness
      2.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    Room at bit grubby, stains on carpet etc. Very poor night's sleep due to incredibly inconsiderate neighbours, chatting loudly at 3am. Friendly staff and breakfast was good, though. Terrible view of abandoned multi story carpark from room window
    Genuine Expedia guest review
    Other trip
    Feb 11, 2013
    Womble
    GB

    The Crowne Plaza Birmingham City Centre - Birmingham
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night business trip in Feb 2013
    A Traveller
    GB

    The Crowne Plaza Birmingham City Centre - Birmingham
    4.0 / 5
    Excellent
    "Ideal - but pity about precinct on the way."

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    It was fine. My TV didn't work but this was fixed promptly - they offered to move me to another room if they couldn't fix it. The hotel is close to Victoria Square (with museums etc) but its a shame that you have to go through a low grade shopping precinct to get there.
    Genuine Hotels.com guest review
    2 night business trip in Feb 2013
    Lorna
    GB

    The Crowne Plaza Birmingham City Centre - Birmingham
    1.0 / 5
    Poor
    "Dirty rooms, over priced! Most definitely not a 4*"

    • Cleanliness
      1.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      2.0
    Our room had peeling paint and mould above the bath. The bath plug didn't work (?!?), a lamp shade was damaged and hanging off its stand, a plug socket was broken and to top things off, there appeared to be dry vomit stuck onto the bathroom door frame and wall!! Not a place to bring my heavily pregnant wife or 1 year old boy the night before his operation […] at Birmingham Children's Hospital!!! I was offered a 20% discount at reception to make up for the condition of the room, which I declined in order to make a formal complaint. The owners of this hotel need to have a good wander round and clean it or reduce their prices and knock it down to a 2*. Read more
    Genuine Expedia guest review
    Other trip
    Feb 7, 2013
    Gary
    GB

    The Crowne Plaza Birmingham City Centre - Birmingham
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Could do with more obvious signage for car parking (underneath the hotel, entrance on Holliday St). Breakfast buffet selection was good and a cooked breakfast was available (breakfast was 7-11am). Room was comfortable, a good view (8th floor) and no noise from the corridor.
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    Emma
    GB

    The Crowne Plaza Birmingham City Centre - Birmingham
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Other trip
    Jan 30, 2013
    A Traveller
    GB

    The Crowne Plaza Birmingham City Centre - Birmingham
    5.0 / 5
    Outstanding
    "Wished I'd stayed longer"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    We only stayed for 1 night, but wished I'd booked for 2 now! Location was brilliant, 10 minute walk from the train station, 5 minute walk to the Mail Box and a 10 minute to the NIA. The rooms were very modern and well equipt with toiletries, hairdryer, ironing board and complementary drinks. Our price included a continental breakfast which was more […] than adequate. The hotel staff were very polite and accommodating. We decided to have dinner in the hotel bar and even though I wouldn't normally pay as much as I did for a beef and Stilton panni and a bowl of chips, the service was excellent and the food was delicious! Unfortunately my stay was a birthday treat, not a luxury I've become accustomed too, but this is a place I would defiantly stay at again Read more
    Genuine Expedia guest review
    Other trip
    Jan 29, 2013
    A Traveller
    GB

    The Crowne Plaza Birmingham City Centre - Birmingham
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Business trip
    Jan 26, 2013
    A Traveller
    GB

    The Crowne Plaza Birmingham City Centre - Birmingham
    4.0 / 5
    Excellent
    "Lovely hotel, but the staff weren't the best"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    We were fortunate enough to have a "club room" and my only criticism of the room itself was that it was too dark. Other than that it was beautifully appointed, and the club lounge was a lovely perk. We were disappointed that the reception staff were terrible, without exception, at communication. Given their roles, this was a surprise. It was very frustrating, […] but we managed to cope and enjoy our visit in spite of this. Read more
    Genuine Hotels.com guest review
    1 night trip in Jan 2013
    Tonie
    GB

    The Crowne Plaza Birmingham City Centre - Birmingham
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Jan 2013
    A Traveller
    GB

    The Crowne Plaza Birmingham City Centre - Birmingham
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Jan 2013
    A Traveller
    GB

    The Crowne Plaza Birmingham City Centre - Birmingham
    4.0 / 5
    Excellent
    "Not bad"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    I have stayed in a few hotels in this bracket in Birmingham for business, having access to the lounge for free nespresso and drinks is nice and overall quite pleasant with the bath robe, separate shower and bath tub. Not bad overall.
    Genuine Hotels.com guest review
    3 night business trip in Jan 2013
    A Traveller
    GB

    The Crowne Plaza Birmingham City Centre - Birmingham
    4.0 / 5
    Excellent
    "A great location for shopping!"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    The hotel is in walking distance of the main Bullring shopping complex and other shopping centres. There is no free parking. However, there is a carpark underneath the hotel which costs £13.50/day. We stayed in a Queen Room which was well presented but had little storage space. The hotel staff were very friendly and always helpful.
    Genuine Hotels.com guest review
    3 night romance trip in Dec 2012
    Miss F
    GB

    The Crowne Plaza Birmingham City Centre - Birmingham
    5.0 / 5
    Outstanding
    "top hotel"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    An excellent comfortable city centre hotel convenient for most attractions
    Genuine Expedia guest review
    Other trip
    Jan 2, 2013
    Gerald
    GB

    The Crowne Plaza Birmingham City Centre - Birmingham
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Excellent hotel, great location.
    Genuine Hotels.com guest review
    1 night trip in Dec 2012
    Ben
    GB

    The Crowne Plaza Birmingham City Centre - Birmingham
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Dec 2012
    A Traveller
    GB

    The Crowne Plaza Birmingham City Centre - Birmingham
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Other trip
    Dec 20, 2012
    A Traveller
    GB

    The Crowne Plaza Birmingham City Centre - Birmingham
    5.0 / 5
    Outstanding
    "Excellently placed for the German xmas market"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    A lovely stay. Hotel excellently placed in the city centre. Room very clean, with lovely bathroom and ample room for a family of four to stay in. The staff were very accomodating and so friendly. We certainly experienced the Brummy warmth - especially at breakfast. The buffet breakfast was excellent with something for everyone - my children loved it! […] especially the danish pastries! I wouldn't hesitate to stay at this hotel again and would recommend it to family and friends. Read more
    Genuine Hotels.com guest review
    1 night family trip in Dec 2012
    A Traveller
    GB

    The Crowne Plaza Birmingham City Centre - Birmingham
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Dec 2012
    A Traveller
    GB

    The Crowne Plaza Birmingham City Centre - Birmingham
    5.0 / 5
    Outstanding
    "Great getaway"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Very comfortable room, clean and fresh. Breakfast was great.
    Genuine Hotels.com guest review
    2 night romance trip in Dec 2012
    A Traveller
    GB
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