Much grander than my usual choice of hotel with a spacious room and bathroom. Five minutes from Brussels Nord (we arrived from Ghent) and right next to Metro stop which was useful as we visited Atomium with ease. Only downside was construction work outside which made surrounding area less attractive. Excellent breakfast choice including hot English, […] breads, salads, waffles - strawberry-infused water, anyone? Air conditioning a plus in unexpectedly hot weather although it didn't seem as effective as other places I've stayed. Read moreGenuine Hotels.com guest review
No Heaters/AC/Ventilators, Accessing tv is quite difficult...Genuine Hotels.com guest review
This was a good hotel to stay with my family. The train station is just a few blocks around the corner and the metro station about five min walk. The hotel is located very conveniently in front of a mall with restaurants to cater for every taste and a large supermarket.. There are several fast food restaurants at a walking distance. The air conditioning […] system in the rooms is probably a bit old and insufficient to maintain a comfortable temperature during the summer. However, I would highly recommend this hotel to anybody wishing to visit Brussels. Read moreGenuine Hotels.com guest review
"Comfy Large Double bed in a quiet clean room."
Our stay was very good as the room was good sized, very clean, with a large double bed which was comfortable. Pillows were huge so made it a bit difficult to get comfy to sleep, so managed with the cushions. But very good as a back rest when sat up in bed. The location was in an ideal spot, close to town centre and the railway and bus station. Lots […] of restaurants within walking distance so no problem to walk for an evening meal trying different cuisines. The only thing we did not enjoy was the breakfast as the menu was the same for 7 days. Read moreGenuine Hotels.com guest review
Perfect location at the bottom of the main shopping street in Brussels. I quick taxi ride from the Noord Train station. The hotel staff were exceptional and the hotel and room opulent. I would stay here again.Genuine Expedia guest review
We just wanted to find a nice hotel for a one night stay in Brussels. We found this one decided to experience it! Well, this is a beautiful hotel very well located right next to "La rue des magasins." The shopping street. In no time you'll be at La Grande Place from this hotel.Genuine Expedia guest review
"clean ,quiet room in big hotel"
first impressions outside not good as roadworks but hotel ok and room quiet, useful as not too far from centre and direct route for a short walk, not too far from north railway station, cleanliness good, bed comfortable, didn't try breakfast so can't comment on that, had a drink in the bar - staff friendly,would recommend for short stayGenuine Expedia guest review
"Lovely Belgian getaway"
Hotel was in a great location, right next to Metro, and a short walk to shops, bars and sights. Staff were very attentive. Room was lovely and quiet, even though there was a busy road and railway outside, as well as a lot of building work going on.Genuine Expedia guest review
A decent hotel on Place Rogier, handy for the metro and the City 2 shopping centre. About 20 minutes walk from Grand Place. Cost 12-15 euro to get there by taxi from Midi station. Room sizeable, breakfast adequate. The surroundings are a bit of a building site at the moment, and have been for years.Genuine Expedia guest review
Close to the main centre and easy to find.Genuine Hotels.com guest review
"Perfect for business"
Very nice hotel, perfect for business as well as leisure.Genuine Hotels.com guest review
"High quality hotel near Gare du Nord"
I stayed one night in the hotel. The room and breakfast were very good, and the location close to Gare du Nord was convenient for arriving by train. The hotel staff were professional, friendly and helpful.Genuine Expedia guest review
This was a great hotel with comfortable beds and lots of room space. Our only complaint was the view from the window which was supposed to overlook the town or gardens, but in fact looked onto other windows of he the hotel. Apart from that we had a wonderful stay and would recommend the hotel to others.Genuine Hotels.com guest review
Very good hotel in a good location well connected to Grand Place by Metro just outside the hotel ! Buffet breakfast goodGenuine Hotels.com guest review
We were there over the Easter weekend and found everything about the hotel lovely. The staff were all friendly & helpful. The breakfast delicious. The rooms comfortable & clean. The only thing I would have liked would have been a view from the room but as we were very lucky with the weather we were out more than in! Would definitely recommend this […] hotel. Read moreGenuine Hotels.com guest review
"A pleasant stay"
Currently surrounded by road building works making roads difficult to cross. However, the room was pleasant and quiet. Breakfast is excellent.Genuine Hotels.com guest review
"Very nice hotel"
10 minute walk to tourist spots and 3 minutes to shopping district.great location and staffGenuine Expedia guest review
"Crowne plaza le palace"
Good location, easy walking distance to shops and grand place.Genuine Expedia guest review
Good central location right next to central train station. Very clean and comfortable. Be aware that breakfast is £27.50 pp if you are not on b&b rate and any drinks or food is very expensive!! Our room was clean and comfortable but facing onto a white wall with no view whatsoever was a very very big disappointment.Genuine Expedia guest review
"Nice hotel with friendly staff"
Overall a pleasant experience, good location. There is a restaurant, a bar (opens til 1pm) and also a gym and sauna in the hotel. There is a restaurant (Brussels Grill) opposite which is open 24 hours. There is a shopping street and shopping mall right outside the hotel. The metro station is also right outside, and the train station (Brussels Nord) […] (to go to other parts of Belgium) is about 5 minutes walk away. The Eurostar station is about 10 mins taxi ride from the hotel. Read moreGenuine Expedia guest review
"Comfortable and bargains to be had"
I've stayed at this hotel twice now, the first time being five years ago. It's a bit of a walk to the Grande Place and some of the sights, but that just gives me a chance to work off an extra beer :-) For the price on an Expedia special deal this is an excellent choice. The carpets are a strange combination of swirls, checks and angular blocks and […] are really not good for the eyes after a Rochefort 10... Read moreGenuine Expedia guest review
"Hotel Central enough"
Hotel is central to train station, metro stations and Grand place and straight across the road from shops and Mall. Plenty of choice for eating places. Only draw back was being ignored by bar staff and not really any choice when it came to eating in the hotel. In saying that I would recommend to others and if I returned to Brussels I would consider […] staying there again. Read moreGenuine Expedia guest review
Lovely weekend break ideal spot 15 mins walk from Grand Place.Genuine Expedia guest review
"decent sized room"
This is a good hotel. Everything about it was fine (except dirty windows on the outside). Food in the restaurant was good and the waitress who served us was absolutely charming, and nothing was too much trouble.Genuine Hotels.com guest review
Great location just outside the Metro stop, Routier. Top of pedestrianised shopping street. Great staff, lovely breakfast options, perfect for a weekend break.Genuine Expedia guest review
Perhaps wasted on us, since we didn't make use of the nice facilities and Room Features. Wide corridors are just mind-boggling and funGenuine Expedia guest review
I've given this hotel 5 out of 5 for everything except the surrounding neighbourhood. However, I'm from out-of-town and maybe the neighbourhood appears worse than it is. North of the hotel (towards the Train station) the area gets pretty run down. However, South of the Hotel, towards the old centre, and South East towards the European stuff it's all […] very nice. I walked or cycled everywhere (note, the Villo! public bikes are great, but the stand located closest to the hotel (to the north) doesn't take cards and cannot be used for your first time to collect a bike. You'll have to go to a stand that takes bank cards first) and everything was close and easy to get to. Read moreGenuine Hotels.com guest review
Really enjoyed our stay. Lovely room. The staff in the hotel bar were very friendly. Great service. Rooms were lovely. Very central in Brussells.Genuine Expedia guest review
"Good business venue."
Klimt room is a wonderful meeting venue.Genuine Expedia guest review
"Very nice hotel close to center"
Very nice hotel, close to center and shopping street. Quite. Clean. Impeccable service.Genuine Expedia guest review
"Big hotel with a boutique feel"
Excellent location - easy to get around on the tram system. Friendly staff. Very well maintained hotel. My only negative comment is that the TV in the room was a bit complicated and difficult to use. Would definitely stay here again.Genuine Hotels.com guest review
This hotel was a pleasure to stay in. It was clean, very comfortable and well located, and the staff were all really friendly and helpful. The location was about a 10 minute walk to Grand Palace, and conveniently located near a shopping area. My only criticism would be that there were significant road works at the time of our visit which was inconvenient […] to talk through but it wouldn't put me off from staying there again. Read moreGenuine Expedia guest review
We booked this hotel as it was very close to the train station but we got more then we bargained for. exceptional value as this is a business hotel and very quiet and great rates for weekend the only down side a lot of construction around the Hotel but it did not stop us from having a great stay and good night sleepGenuine Expedia guest review
On arrival there were an overwhelming smell of air freshner in the lobby which we found quite unpleasant. The staff were very helpful, courteous and welcoming throughout our stay. Our room was very nice, simple but fairly large and plenty of storage space. The bathroom was adequate - however, the shower is situated centrally in the bath and it is almost […] impossible to have a proper shower! We resorted to removing the shower and using the spray manually! Breakfast was quite good, not exceptional, but fairly good choice of hot and cold food. We would consider staying at this hotel again if the price was right and we could have a bathroom with the shower head at the end of the bath! Read moreGenuine Expedia guest review
"A building in the heart of Brussels"
Had a 4 night stay and were very satisfied with cleanliness, services and staff help. The buffet breakfast was amazing - so much to pick from. We were able to walk for all of our sightseeing during our stay from our hotel. We wanted a blanket instead of the duvet and it was brought up immediately and the bed remade - excellent service and done with […] a smile. It was a wonderful continental experience. Read moreGenuine Expedia guest review
"nice hotel, good location, would stay again"
Booked hotel for an overnight stay in Brussels. Only 10 mins walk to grand place and surrounding sites. Shopping mall pretty much across the road, mostly high street shops but a nice relaxing atmosphere. Basic room was clean and simple all you need if you plan to be out an about, but still very comfortable beds that you may not want to get out of in […] the morning! Arrived a few hours before checkin, but without any hesitation our room was ready and we were able to go straight there which was great! Big tv and lots of channels. Only slight downside was that we couldnt get wifi to work, but we didnt ask for help, so might have just been us. Unfortunately we slept past breakfast so can not comment on food. Would stay again. Read moreGenuine Expedia guest review
Good location, clean and friendly and helpful staffGenuine Hotels.com guest review
"Overall nice hotel!"
We were on the 6th floor which had an amazing room. Only problem was that the AC was really low. The room would not cool down. We had someone check it out and he said it works but wasn't blowing out much cool air. They moved us to another room which was on the 5th floor. The room was a bit run down and had a funny smell. The wifi didn't work so well […] and the bed was uncomfortable. Again the AC wasn't really working. The hotel gave us a fan instead to keep us cool. Had we known that would be the solution to keep the room cool, we wouldn't have given up our room on the 6th floor. I never have high expectations from a 4 star hotel in Europe so over all I was pleased with everything. However, when I compare the room we had on the 5th floor to the room we had on the 6th, I would say it was a but disappointing. If you're going to stay here, try to get a room on the 6th floor!! Read moreGenuine Expedia guest review
"Good friendly hotel"
Nice friendly hotel that makes a change for Brussels. Good price and good clean rooms.Genuine Expedia guest review
"Close to shops, restaurants"
Very good hotel with friendly staff. Adjacent to main pedestrian shopping street and near Grand Palace and many restaurants/bars.Genuine Expedia guest review
"Good location, great hotel"
We were impressed with the hotel location and the services provided. The hotel was clean and modern. There was also an option to skip having your room cleaned for the day and receive a voucher instead. We used our voucher in the hotel bar which was also lovely and well priced. The Concierge let us extend our check out to 2pm for free so long as we joined […] the reward club (free of charge). I would recommend this hotel to anyone who is visiting Brussels - it was a 10 min walk to the Grand Place and right next to Rogier metro station. A wonderful stay with not a single issue. Read moreGenuine Hotels.com guest review
central and classy look no further, train station across roadGenuine Hotels.com guest review
"Hotel is close to city centre."
Hotel was suppose to be a 4 star standard. But I was really disappointed not to be that case. Firstly I was suppose to have one Kingsize bed and one twin bed for my children. But we had to settle for a two King size instead. We had to wait until the following day to get the twin bed then had to move to another floor. The room was fairly clean but the […] wooden frame inside the mini fridge was loose so it kept falling off every time we opened the fridge and the room telephone was not working sometimes. There was a limited food menu so we ended up eating mostly out. The complimentary tea/coffee were provided scarcely so we also ended up either asking for room service or popping back out again to get it. Which was not very good experience when you have just come back room after 6 hours of city excursion and tired. The hotel is located conveniently close to city centre so it's really easy to wonder round the city whenever you wand without a need of public transport. Read moreGenuine Expedia guest review
"Nice hotel close to the center"
The hotel is spot on close to all amenities friendly staff clean tidy roomsGenuine Expedia guest review
"Great hotel located near City Centre"
Hotel located a short walk from the City Centre, all the staff very friendly & helpful. Room was a good size with excellent Wifi, a Smart TV and good air conditioning. Nice gym & sauna located in the hotel, only downside was the lack of a view from the window, but overall the service and facilities at this hotel were excellentGenuine Expedia guest review
Response by Crowne Plaza Brussels - Le Palace Dear Panda, It was our pleasure to have welcomed you as our guest. Many thanks for your nice comments, which I will pass on to my colleagues. Looking forward to welcome you again Rogier M. Hurkmans Managing Director
Hotel is standard Crowne Plaza, but Internet signal in room was low or unavailable. Rang reception who said that they would restart router, but made no difference. On checkout they confessed that the internet service was being upgraded. Poor service for a 4 star hotel.Avoid hotel if you need internet until they have upgradedGenuine Hotels.com guest review
Response by Crowne Plaza Brussels - Le Palace Unfortunately we've faced some issues during the upgrade of our wifi system over summer. As more and more guests are travelling with 1,2, or even more devices, we aim to provide ongoing great wifi connection. To make sure this works well (at peak times it could be that more than 2.000 devices are logged in) and to keep a stable and safe connection we've invested a substantial amount in new technology. The good thing is: it's working well now and we don't charge for it like many other hotels do
Good location for railway station. 15 minute walk to historic centre. Easy access to city sightseeing bus. Hotel room clean and spacious in Art Deco style.Genuine Hotels.com guest review
"Great hotel for experiencing Brussels"
Superb location only 5 minutes walk from Gare de Nord. Very friendly and comfortable, upgraded for free from standard to superior room by excellent staff who could not have been more pleasant and helpful. Hotel has retained some wonderful features from a bygone era and has a truly luxurious feel to it at a very reasonable price. The breakfast was excellent […] and served from 0630 allowing us time to catch early train to the airport without rushing. Read moreGenuine Expedia guest review
"Would stay again"
Very comfortable place to stay. Will come back .Genuine Hotels.com guest review
Very helpful staff, lovely breakfast and fantastic location.Genuine Expedia guest review
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